Shark RV2000WDBRN VACMOP Wet-Dry Robot Floor Cleaner Owner’s Manual
- June 8, 2024
- Shark
Table of Contents
VACMOP™ Wet/Dry Robot Floor Cleaner
2000WD Series
OWNER’S GUIDE
IMPORTANT SAFETY INSTRUCTIONS
PLEASE READ CAREFULLY BEFORE USE · FOR HOUSEHOLD USE ONLY
If the charging cable plug does not fit fully into the outlet, reverse the
plug. If it still does not fit, contact a qualified electrician.
DO NOT force into outlet or try to modify to fit.
WARNING
To reduce the risk of fire, electric shock, injury, or property damage:
GENERAL WARNINGS
When using an electrical appliance, basic precautions should always be
followed, including the following:
-
This appliance consists of a Wet/
Dry Robot Floor Cleaner vacuum and charging dock with power supply. These components contain electrical connections, electrical wiring, and moving parts that potentially present risk to the user. -
Before each use, carefully inspect all parts for any damage. If a part is damaged, discontinue use.
-
Use only identical replacement parts. See replacement accessories page of this booklet.
-
This Wet/Dry Robot Floor Cleaner contains no serviceable parts.
-
Use only as described in this manual. DO NOT use Wet/Dry Robot Floor Cleaner for any purpose other than those described in this manual.
-
With exception of filters, dust cups and pads, DO NOT expose any parts of the Wet/Dry Robot Floor Cleaner to water or other liquids.
USE WARNINGS -
This appliance can be used by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
a) Children shall not play with the appliance.
b) Cleaning and user maintenance shall not be made by children without supervision. -
Always turn off the robotic vacuum cleaner before inserting or removing the filter, dust bin, or fluid reservoir.
-
DO NOT handle plug, charging dock, charging cable, or Wet/Dry Robot Floor Cleaner with wet hands. Cleaning and user maintenance shall not be made by children without supervision.
-
DO NOT use the robot without the dust bin, filter, and fluid reservoir in place.
-
DO NOT damage the charging cord:
a) DO NOT pull or carry charging dock by the cord or use the cord as a handle.
b) DO NOT unplug by pulling on cord. Grasp the plug, not the cord.
c) DO NOT close a door on the cord, pull the cord around sharp corners, or leave the cord near heated surfaces. -
DO NOT put any objects into nozzle or accessory openings. DO NOT use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow.
-
DO NOT use if Wet/Dry Robot Floor Cleaner airflow is restricted. If the air paths become blocked, turn the vacuum cleaner off and remove all obstructions before turning on the unit again.
-
Keep all vacuum openings away from hair, face, fingers, uncovered feet, or loose clothing.
-
DO NOT use if Wet/Dry Robot Floor Cleaner is not working as it should, or has been dropped, damaged, left outdoors, or dropped into water.
-
DO NOT place vacuum cleaner on unstable surfaces,
-
If robot is placed in a room, and it is not starting from the dock, the robot must be placed in an unobstructed circle of 1.5 ft. (45 cm) away from edges and cliffs.
-
DO NOT use to pick up:
a) Liquid spills
b) Large objects
c) Hard or sharp objects (glass, nails, screws, or coins)
d) Large quantities of dust (drywall dust, fireplace ash, or embers).
DO NOT use as an attachment to power tools for dust collection.
e) Smoking or burning objects (hot coals, cigarette butts, or matches)
f) Flammable or combustible materials (lighter fluid, gasoline, or kerosene)
g) Toxic materials (high concentrations of chlorine bleach liquid, high concentrations of ammonia, or drain cleaning solution) -
DO NOT use in the following areas:
a) Outdoor areas near fireplaces with unobstructed entrances
b) Spaces that are enclosed and may contain explosive or toxic fumes or vapors (lighter fluid, gasoline, kerosene, paint, paint thinners, mothproofing substances, or flammable dust
c) In an area with a space heater
d) Near fireplaces with unobstructed entrances -
Turn off the Wet/Dry Robot Floor Cleaner before any adjustment, cleaning, maintenance or troubleshooting. Note: in the OFF (O) position, the robot still uses a small amount of power.
-
Allow all filters to air-dry completely before replacing in the Wet/Dry Robot Floor Cleaner to prevent liquid from being drawn into electric parts.
-
DO NOT modify or attempt to repair the Wet/Dry Robot Floor Cleaner or the battery yourself, except as indicated in this manual. DO NOT use the vacuum if it has been modified or damaged.
-
Remove all spilled or leaked liquid from the dock landing mat, base or floor, as it could lead to risk of electrical shock.
-
Try a little of the VACMOP cleaning solution on a small, inconspicuous area of the floor to ensure the solution doesn’t damage the floor.
-
When refilling the reservoir, check for leaks, as pooled liquids are a slipping hazard and may cause electrical shock. If the reservoir is damaged, it must be replaced.
-
Use caution walking on mopped floors, as they may be slippery while damp.
-
For your robot’s cliff sensors to work properly, all runners, rugs, carpets, or small thresholds (like child gates) must be 8 inches from any stairs (or must be continuous and extend over the edge of the stairs). If a runner, rug, carpet, or small threshold that is less than 8 inches from the stairs cannot be moved, you must use a no-go zone or a Bot Boundary strip to block off the stairs. Bot Boundary strips are not included with your robot.
BATTERY USE -
The battery is the power source for the vacuum. Carefully read and follow all charging instructions.
-
To prevent unintentional starting, ensure the vacuum is powered off before picking it up or carrying it. DO NOT carry the appliance with your finger on the power switch.
-
Use ONLY the Shark® charging dock XDCKRV2000 and use only battery RVBAT850A. Use of batteries or battery chargers other than those indicated may create a risk of fire.
-
Keep the battery away from all metal objects such as paper clips, coins, keys, nails, or screws. Shorting the battery terminals together increases the risk of fire or burns.
-
Under abusive conditions, liquids may be ejected from the battery. Avoid contact with this liquid, as it may cause irritation or burns. If contact occurs, flush with water. If liquid contacts eyes, seek medical help.
-
Robotic vacuum cleaner should not be stored, charged, or used at temperatures below 50°F (10°C) or above 104°F (40°C). Ensure the battery and vacuum have reached room temperature before charging or use. Exposing the robot or battery to temperatures outside of this range may damage the battery and increase the risk of fire.
-
DO NOT expose the Wet/Dry Robot Floor Cleaner or battery to fire or temperatures above 265°F (130°C) as it may cause explosion.
-
Non-rechargeable batteries cannot be recharged.
NO-GO ZONES AND BOTBOUNDARY® STRIPS -
DO NOT put Bot Boundary strips underneath carpet or rugs.
-
DO NOT place Bot Boundary strips on top of one another.
-
Always use no-go zones or Bot Boundary strips around reflective flooring and surfaces.
-
No-go zones or Bot Boundary strips should always be used near carpeted stairs.
-
DO NOT use no-go zones or Bot Boundary strips within 10 feet of the dock.
-
For your robot’s cliff sensors to work properly, all runners, rugs, carpets, or small thresholds (like child gates) must be 8 inches from any stairs (or must be continuous and extend over the edge of the stairs). If a runner, rug, carpet, or small threshold that is less than 8 inches from the stairs cannot be moved, you must use a no-go zone or a Bot Boundary strip to block off the stairs.
LASER WARNING -
This product has a Class 1 laser. It is safe under reasonably foreseeable conditions (as defined in this Owner’s Guide.) Always turn off the power before lifting the robotic vacuum cleaner or performing any maintenance on it.
-
DO NOT look directly into laser.
SAVE THESE INSTRUCTIONS
For the latest warnings and cautions, go to
sharkclean.com/robothelp
GETTING TO KNOW YOUR SHARK® AI ROBOT VACMOP™
DOCK SETUP
- Select a permanent location with strong Wi-Fi for the Charging Dock, because every time you relocate it, your robot will have to completely re-map your house.
- Place the dock with its back against a wall and attach the landing mat. Select a level surface on bare floor, in a central area. Do not place dock against baseboards or heating elements.
- Remove any objects that are closer than 3 feet from either side of the dock, or closer than 5 feet from the front of the dock.
- Plug in the dock. The indicator light will illuminate green when the dock has power.
INSTALLING THE SIDE BRUSHES
Snap the 2 color coded side brushes onto the matching colored pegs on the bottom of the robot.
CHARGING
IMPORTANT: The Shark® AI Robot VACMOP™ has a pre-installed rechargeable battery. Charge the battery completely before first use. It may take up to 6 hours to fully charge.
To charge, place the robot on the dock. The Power button on the side of the robot must be in the ON position (I). The robot will beep when charging begins and the charging indicator on the dock will turn from green to blue.
When the cleaning cycle is complete, or if the battery is running low, the robot will search for the dock. If the robot doesn’t return to dock, its charge may have run out, or if it is in wet cleaning mode, the dock may be blocked by carpet.
If the robot has no charge or it cannot return to the dock, manually place it on the dock. The indicator light will turn blue and the robot will beep when it is correctly placed on the dock.
NOTE: When manually placing the robot on the dock, make sure the Charging
Contacts on the bottom of the robot are touching the ones on the dock. While
the robot is charging, both white LED lights will flash. When charging is
complete, both white lights will illuminate steadily.
NOTE: When picking up the robot, be careful not to place fingers between
the bumper and the base of the robot.
CHARGE INDICATOR LIGHTS
The white charge indicator lights show how much battery power is remaining.
While the robot is charging, both white LED lights will flash. When charging
is complete, both white lights will illuminate steadily. It may take up to 6
hours to fully charge your robot.
If the robot is idle and away from the charging dock for 10 minutes, it will
enter Sleep Mode. The indicator lights will turn off, but the battery and Wi-
Fi lights will remain on in sleep mode. Wake up the robot by pressing any
button.
NOTE: If the low charge light is blinking red, there is not enough
battery power for the robot to return to the dock.
Manually place the robot on the dock.
TIP: To preserve battery life, turn off the power switch if the robot
will not be used for a long period of time. The robot should be recharged at
least once every three months. The switch must be in the ON position to charge
the robot.
IMPORTANT: Before cleaning an entire room for the first time, we recommend that you first test your robot on a small section of the floor to ensure there is no scratching.
BUTTONS AND INDICATOR LIGHTS
RECHARGE & RESUME
Press and hold the CLEAN button for 15 seconds to turn Recharge & Resume ON or
OFF.
The Recharge & Resume function is turned OFF by default. Turn ON Recharge & Resume for complete coverage if your home’s floor plan is bigger than 1500 sq. ft. Your robot will return to the dock, recharge, and can pick up where it left off.
| CLEAN BUTTON
Press to begin a cleaning session. Press again to stop.
---|---
| DOCK BUTTON
Press to stop cleaning and send robot back to the charging dock.
| CHARGE INDICATOR LIGHTS
Display the amount of charge remaining in the battery.
| WET MOPPING INDICATOR LIGHT
Illuminates when fluid reservoir is properly installed.
Droplet icon will turn red if there is no fluid in the
reservoir. After 15 minutes, the robot will return to dock
if reservoir is not filled.
| “!” ERROR INDICATOR
See Troubleshooting section for full list of error codes.
| WI-FI INDICATOR
White light: connected to Wi-Fi.
Red light: not connected.
Flashing White: setup mode.
No light: not set up yet.
PREP YOUR HOME
Your robot uses an array of sensors to navigate around walls, furniture legs,
and other obstacles while it cleans. To prevent the robot from entering areas
you don’t want it to, set up no-go zones in the app. For best results, prepare
your home as indicated below, and schedule a daily cleaning to ensure all
floor areas are regularly maintained.
NOTE: Scheduling is one of many features that can only be done in the
app.
| OBSTRUCTIONS
Clear cords and small objects less than 2.8″ in height, and open interior
doors to ensure
a complete map of your home.
---|---
| THRESHOLDS
Your robot can climb over most thresholds to get from room to room, but if one
is
too high, set up a no-go zone in the app to block it off.
| STAIRS
For your robot’s cliff sensors to work properly, all runners, rugs, carpets,
or small
thresholds (like child gates) must be 8 inches from any stairs (or must be
continuous
and extend over the edge of the stairs). If a runner, rug, carpet, or small
threshold
that is less than 8 inches from the stairs cannot be moved, you must use a no-
go
zone or a BotBoundary strip to block off the stairs.
| SCHEDULING
Schedule whole-home cleanings with the app. To schedule a mopping run with
the app, the reservoir must be filled and installed in the robot with the pad
attached.
| AVOID MOVING THE ROBOT & DOCK
While your robot is cleaning, do not pick it up and move it, or move the
charging dock— this will impact the robot’s navigation and ability to return
to dock when cleaning
is complete.
| REMOVE RUGS FROM DOORWAYS WHEN MOPPING
Before mopping, you can set up Carpet Zones in the app. If you set up Carpet
Zones,
you may need to move any carpets or rugs that block access to rooms that you
want your robot to mop.
MANUAL CLEANING MODE
To manually start a cleaning cycle, press the Clean button on the robot or on
the mobile app. To immediately send the robot back to the dock, press the Dock
button.
IMPORTANT: Before cleaning an entire room for the first time, we recommend that you first test your robot on a small section of the floor to ensure there is no scratching.
USING THE SHARK® AI ROBOT VACMOP™
IQ NAVIGATION™ AND AI LASER VISION
After setup is complete, follow instructions in the app to help your robot
conduct an Explore Run to create an initial map of your home.
The robot will travel from room to room to identify walls, furniture, and
other obstacles as it cleans.
This run will take less time than a full cleaning, as it doesn’t cover the
entire floor.
The robot’s object detection technology helps it navigate around obstacles
taller than 2.8″ in height. Clear away small objects that may interfere with
the cleaning path of your robot.
Create no-go zones in the app to block off areas you do not want the robot to
enter. You can set up no-go zones around small objects, or use them to block
off
large areas.
VACUUM ONLY INSTRUCTIONS
To vacuum, the fluid reservoir must NOT be attached to the robot. Make sure the dust bin is properly installed.
NOTE: Be sure to charge the robot completely before its first cleaning so
that it can explore, map, and clean as much of your home as possible. It may
take up to 6 hours to fully charge your robot.
NOTE: Avoid moving the dock. If it is relocated, the robot may not be
able to find its way back to the dock. If the robot is relocated while in use,
it may not be able to follow its intelligent cleaning path, or find its way
back to the dock.
WET MOPPING SETUP
NOTE: Before your robot can mop, it must complete its Explore Run. Set up
Carpet Zones in the app to establish areas for your robot to avoid while
mopping.
|
---|---
Attach the mop pad by inserting the flat edge of the pad through the slot in
the reservoir. Pull the mop pad all the way through the slot until it is
securely inserted.| Secure the pad to the back of the reservoir.
|
Lift open the fill cap on the top of the reservoir.
Fill with VACMOP cleaning solution, or room temperature water, to the MAX fill
line. Close the cap and make sure it is properly sealed.| Firmly push the
reservoir into the back of the robot, behind the dust bin, and ensure both
latches click into place. The water droplet icon on the robot will illuminate
white when the reservoir is inserted properly.
NOTE: When mopping, your robot may travel over floor mats or rugs if they are not defined in the app as Carpet Zones. Before the next mopping run, move mats or rugs out of the robot’s path, or set up Carpet Zones or no-go zones in the app to avoid these areas.
|
---|---
When the reservoir has fluid and is properly installed, with the mop pad
attached, the robot is ready to vacuum and mop simultaneously. Press the Clean
button on the robot or in the app to start a vacuuming and mopping run. The
robot will prime the mop pad for 30 seconds before starting its run.| When
mopping is complete, remove the reservoir by pressing both buttons and sliding
it out. Empty the reservoir after each use.
CAUTION: Floors may be slippery after mopping.
|
To remove the mop pad from the reservoir, detach the pad from the back of the
reservoir and slide the pad out of the slot.| We recommend setting up Carpet
Zones in the app before your robot’s first mopping run. This will prevent your
robot from traveling over carpets or rugs you do not want it to mop. Follow
the instructions in the app to set up Carpet Zones.
Please visit sharkclean.com/app or call 1-855-460-5425 for answers to all your app questions.
USING THE SHARKCLEAN® APP AND VOICE CONTROLS
Get the most out of your Shark AI Robot VACMOP with these app features:
-
Recharge and Resume
Enable this feature to handle multi-room cleaning in larger homes. The robot will return to the dock, recharge, and can pick up where it left off. -
Carpet Zones
Once your robot has mapped your home, set up Carpet Zones in the app to identify areas of your carpeted floors you do not want your robot to mop. -
Scheduling
Set whole-home cleanings for any time, any day. -
Control From Anywhere
Wherever you are, you’re in control of your robot. -
Cleaning Reports
Each time your robot cleans, your app will generate acleaning report.
Search for SharkClean in the app store and download the app to your iPhone™ or Android ™.
SETTING UP VOICE CONTROL WITH THE GOOGLE ASSISTANT OR AMAZON ALEXA
Visit sharkclean.com/app for setup instructions
which include how to enable Shark Skill for Amazon Alexa and using with Google
Assistant.
Google Assistant:
“OK Google, tell Shark to start cleaning.”
“OK Google, tell Shark to pause my robot.”
“ OK Google, tell Shark to send my robot to the dock.”| Amazon Alexa:
“Alexa, tell Shark to start cleaning.”
“Alexa, tell Shark to pause my robot.”
“ Alexa, tell Shark to send my robot to the dock.”
---|---
WI-FI TROUBLESHOOTING
- To use the app, your phone must be connected to a 2.4GHz network. The app will only work on a 2.4GHz network.
- Typical home Wi-Fi networks support both 2.4GHz and 5GHz.
- Do not use a VPN or a proxy server.
- Make sure Wi-Fi isolation is turned off on the router.
- If you cannot connect, call 1-855-460-5425.
| ERROR CODE | PROBLEM |
|---|---|
| ! (RED) + Wi-Fi indicator (RED Flashing) | Wrong password for Wi-Fi |
| ! (Flashing red) + Wi-Fi (RED) | SSID cannot be found, try connecting again |
| Wi-Fi (RED Flashing) | Cannot connect to Wi-Fi |
MAINTENANCE
CAUTION: Turn off power before performing any maintenance.
NOTE: Even when the switch is in the OFF (O) position, the robot still
uses a small amount of power.
EMPTYING THE DUST BIN
|
---|---
With the fluid reservoir removed, press the Dust Bin
Release Button and slide out the dust bin.| To open the dust bin lid, press
and hold the button
while lifting the lid, using the finger slots.
|
Empty debris and dust into trash. Wash dust bin if necessary, using water
only.
NOTE: Make sure to insert the dust bin completely, until it clicks into
place.| To avoid mold, clean the area between the filter and the plastic
shield after every mopping run, and periodically after vacuuming. Remove the
shield and clear any debris buildup with a dry cloth or
soft brush.
CLEANING AND REPLACING THE FILTER
For optimal suction power, after each use, clean and reinsert the filter
inside the robot’s dust bin.
See sharkaccessories.com for replacement
filters.
|
---|---
Remove and empty the dust bin. Clean any hair or debris off the Anti-Tangle
Comb on the back of the dust bin.| Pull filter out of the dust bin by the
tabs.
|
Lightly tap the filter to remove debris every time you empty the dust bin. For
a deeper clean, rinse the filter with water once a month. Allow the filter to
air-dry for up to 24 hours before reinstalling. Do not use soap or scrub the
filter. This will damage the material.| Reinsert the filter into the dust bin,
then slide the
dust bin back into the robot until it clicks into
place.
NOTE: Replace the filter once a year for optimal performance.
SELF-CLEANING BRUSHROLL
The Self-Cleaning Brushroll actively removes hair wrap while your robot
cleans. If some debris remains wrapped around the brushroll, continue to run
the robot to give the brushroll time to clean itself. If some hair wrap or
debris remains after continued cleaning, carefully remove it from the
brushroll.
|
---|---
To access the brushroll, push up on the tabs on the brushroll door, then lift
off the door.| Lift out the brushroll and remove any debris.
Reinstall the brushroll, inserting the flat end first.
Close the brushroll access door and press down until both sides click into
place.
NOTE: Replace brushroll every 6 to 12 months, or when visibly worn. See sharkaccessories.com for replacement parts.
MAINTAINING THE RESERVOIR AND MOPPING PAD
|
---|---
To clean pads, machine wash warm with light colors. Use mild detergents and do
not use bleach or fabric softeners. Air-dry, or tumble-dry on low with no
dryer sheets.| Empty the reservoir after each use. Rinse the reservoir and let
it air-dry. DO NOT put the reservoir in the dishwasher.
NOTE: Before storing, make sure the reservoir and pad are completely dry. Store the reservoir and pad in a dry place to prevent damage.
CLEANING SENSORS AND CHARGING CONTACTS
CLEAN SENSORS AND CHARGING CONTACTS AS NEEDED. With a dry cloth, gently dust
off the sensors and contacts located on the bottom of the robot and on the
dock.
IMPORTANT: The robot uses cliff sensors to avoid stairs and other steep drops. Sensors may work less effectively when they are dirty. For best results, clean sensors regularly.
CLEANING SIDE BRUSHES
CLEAN SIDE BRUSHES AS NEEDED.
Carefully unwind and remove any string or hair wrapped around brushes.
Gently wipe brushes with a dry cloth. To reinstall, snap the brushes over the
pegs. Spin the brushes manually to make sure they are installed correctly.
NOTE: Remove and replace any side brushes that are bent or damaged. To
remove a brush, lift it off its peg.
CLEANING THE WHEELS
CLEAN FRONT WHEEL PERIODICALLY.
See sharkaccessories.com for replacement parts.
|
---|---
Clean the wheel housing.| Periodically clean the drive wheels and the housing
around them. To clean, rotate each drive wheel while dusting.
NOTE: Brush not included.
REPLACEMENT PARTS
NOTE: To order replacement parts, filters, and cleaning solution refills, visit sharkaccessories.com.
CAUTION: Turn off power before performing any maintenance.
TROUBLESHOOTING
If any error lights are illuminated or flashing on your Shark® AI Robot VACMOP™, see the error code chart below:
CLEAN (RED) + ! (RED) flashing| Suction motor failure. Remove and empty the
dust bin. clean the filters. and remove blockages to ensure nothing is
reducing suction.
---|---
CLEAN (RED) flashing| Robot may be stuck on an obstacle. Move robot to a new
location on a level surface.
DOCK (RED) flashing| Front bumper may be jammed. Clean the bumper and make
sure it moves in and out freely.
CLEAN (WHITE) + DOCK (RED) solid| BotBoundary error. Move your robot to a flat
surface away from the magnetic boundary strip and try cleaning again.
CLEAN (RED) + DOCK (WHITE) flashing| Cliff sensor error. Move your robot to a
new location and clean its cliff sensors.
CLEAN (RED) + DOCK (RED) flashing| Robot dust bin has been removed and needs
to be reinserted.
DOCK (RED) +! (RED) flashing| Side brush is stuck. Remove any debris from
around the side brushes.
CLEAN (RED) + DOCK (RED) +! (RED) flashing| A drive wheel is stuck. Clean the
wheels and remove any debris wrapped around the axles.
CLEAN (WHITE) + DOCK (RED) +! (RED) flashing| Wheel motor encoder failure.
Please turn the power off and back on.
CLEAN (WHITE) + ! (RED) flashing| Blockage in brushroll. Remove any debris
from around the brushroll.
CLEAN (RED) + DOCK (WHITE) +! (RED) flashing| Robot has encountered an error
while booting. Please turn the power off and back on.
CLEAN (WHITE) + DOCK (RED)flashing| Robot cannot locate dock. Please pick up
your robot and place it on the dock.
BATTERY ICON (RED) flashing| Battery is critically low and needs recharging.
If your robot is unable to dock. place the robot manually on the dock.
CLEAN (RED) + DOCK (WHITE) flashing + ! (RED)| Robot is stuck. Please move to
a level surface.
DROPLET ICON (RED) solid| Fluid Reservoir is empty. Refill before cleaning.
For all other issues, please call Customer Service at 1-855-460-5425.
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- You will not modify, adapt, translate, or create derivative works based on, or decompile, disassemble, reverse engineer, or otherwise attempt to derive the source code or underlying algorithms of, the Ayla Application Libraries or the Ayla Embedded Software.
- SharkNinja retains all ownership of SN APPS (and the Ayla Application Libraries contained therein) and any software installed on SN Devices (including the Ayla Embedded Software) and only a license thereto is granted to You for use in connection with the SN APPS and SN Devices.
- You will not use the Ayla Application Libraries or Ayla Embedded Software to attempt to gain unauthorized access to or use of the systems/services of Shark Ninja’s other licensors; nor will You transmit viruses, worms, Trojan horses, time bombs, spyware, malware, cancelbots, passive collection mechanisms, robots, data mining software, or any other malicious or invasive code or program into the systems/services of Shark Ninja’s other licensors.
- You will not use the Ayla Application Libraries or Ayla Embedded Software to interfere with, breach, or circumvent any security feature, authentication feature, or any other feature that restricts or enforces limitations on the use of, or access to, the systems/services of Shark Ninja’s other licensors.
- You will not probe, attack, scan, or test the vulnerability of the systems/services of Shark Ninja’s other licensors.
- Shark Ninja’s other licensors of the SN APPS, Ayla Application Libraries, and the Ayla Embedded Software are the express third-party beneficiaries of this EULA, and the provisions of this Section of this EULA are made expressly for the benefit of such licensors, and are enforceable by such licensors.
- TERMINATION. Without prejudice to any other rights, SharkNinja may terminate this EULA if You fail to comply with the terms and conditions of this EULA. In such event, You must destroy all copies of SN APPS in your possession.
- COPYRIGHT. All title, including but not limited to copyrights, in and to SN APPS and any copies thereof are owned by Shark Ninja or its suppliers. All title and intellectual property rights in and to the content which may be accessed through use of SN APPS are the property of the respective content owner and may be protected by applicable copyright or other intellectual property laws and treaties. This EULA grants You no rights to use such content. All rights not expressly granted are reserved by Shark Ninja.
- OPEN SOURCE SOFTWARE. You hereby acknowledge that SN APPS may contain software that is subject to “open source” or “free software” licenses (“Open Source Software”). The license granted by this EULA does not apply to Open Source Software contained in the SN APPS. Rather, the terms and conditions in the applicable Open Source Software license shall apply to the Open Source Software. Nothing in this EULA limits your rights under, or grants You rights that supersede, any Open Source Software license. You acknowledge that the Open Source Software license is solely between You and the applicable licensor of the Open Source Software. To the extent the terms of the licenses applicable to the Open Source Software require Shark Ninja to provide the Open Source Software, in either source or executable form, or to provide copies of applicable license terms or other required information, You may obtain a copy of the software by contacting Shark Ninja at the below physical address. Additional information about the Open Source Software, and its terms of use, may be found at www.sharkclean.com/opensource.
- NO WARRANTIES. Shark Ninja expressly disclaims any warranty for SN APPS, Ayla Application Libraries, or Ayla Embedded Software. SN APPS, Ayla Application Libraries, and Ayla Embedded Software are provided ‘As Is’ without any express or implied warranty of any kind, including but not limited to any warranties of merchantability, noninfringement, fitness of a particular purpose, or title. Shark Ninja does not warrant or assume responsibility for the accuracy or completeness of any information, text, graphics, links, or other items contained within the SN APPS. Shark Ninja makes no warranties respecting any harm that may be caused by the transmission of a computer virus, worm, logic bomb, or other such computer program. Shark Ninja further expressly disclaims any warranty or representation to any third party.
- LIMITATION OF LIABILITY. In no event shall Shark Ninja or its suppliers be liable for any special, incidental, punitive, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits or confidential or other information, for business interruption, for personal injury, for loss of privacy, for failure to meet any duty including of good faith or of reasonable care, for negligence, and for any other pecuniary or other loss whatsoever) arising out of or in any way related to the use of or inability to use SN Devices or SN APPS, the provision of or failure to provide support or other services, information, software, and related content through the product or otherwise arising out of the use of SN APPS, or otherwise under or in connection with any provision of this EULA, even in the event of the fault, tort (including negligence), strict liability, breach of contract, or breach of warranty of SharkNinja or any supplier, and even if SharkNinja or any supplier has been advised of the possibility of such damages. SharkNinja shall have no liability with respect to the content of the SN APPS or any part thereof, including but not limited to errors or omissions contained therein, libel, infringements of rights of publicity, privacy, trademark rights, business interruption, personal injury, loss of privacy, moral rights, or the disclosure of confidential information.
- APPLICABLE LAW. The laws of the Commonwealth of Massachusetts will govern this EULA and You hereby consent to exclusive jurisdiction and venue in the state and federal courts sitting in the Commonwealth of Massachusetts.
- ASSIGNMENT. SharkNinja may assign this EULA without notice to Licensor.
- ENTIRE AGREEMENT. This EULA (including any addendum or amendment to this EULA which is included with the SN Devices) is the entire agreement between You and Shark Ninja relating to the SN APPS and supersedes all prior or contemporaneous oral or written communications, proposals and representations with respect to the SN APPS or any other subject matter covered by this EULA. To the extent the terms of any Shark Ninja policies or programs for support services conflict with the terms of this EULA, the terms of this EULA shall control. If You have questions regarding this EULA, please contact Shark Ninja at 89 A Street, Suite 100, Needham, MA 02494.
ONE (1) YEAR LIMITED WARRANTY
The One (1) Year Limited Warranty applies to purchases made from authorized
retailers of Shark Ninja Operating LLC. Warranty coverage applies to the
original owner and to the original product only and is not transferable.
Shark Ninja warrants that the unit shall be free from defects in material and
workmanship for a period of one (1) year from the date of purchase when it is
used under normal household conditions and maintained according to the
requirements outlined in the Owner’s Guide, subject to the following
conditions and exclusions:
What is covered by this warranty?
- The original unit and/or non-wearable components deemed defective, in Shark Ninja’s sole discretion, will be repaired or replaced up to one (1) year from the original purchase date.
- In the event a replacement unit is issued, the warranty coverage ends six (6) months following the receipt date of the replacement unit or the remainder of the existing warranty, whichever is later.
Shark Ninja reserves the right to replace the unit with one of equal or greater value.
What is not covered by this warranty?
- Normal wear and tear of wearable parts (such as foam filters, filters, etc.), which require regular maintenance and/or replacement to ensure the proper functioning of your unit, are not covered by this warranty. Replacement parts are available for purchase at sharkaccessories.com.
- Any unit that has been tampered with or used for commercial purposes.
- Damage caused by misuse (e.g., vacuuming up water or other liquids), abuse, negligent handling, failure to perform required maintenance (e.g., not cleaning the filters), or damage due to mishandling in transit.
- Consequential and incidental damages.
- Defects caused by repair persons not authorized by Shark Ninja. These defects include damages caused in the process of shipping, altering, or repairing the Shark Ninja product (or any of its parts) when the repair is performed by a repair person not authorized by Shark Ninja.
- Products purchased, used, or operated outside North America.
How to get service
If your appliance fails to operate properly while in use under normal
household conditions within the warranty period, visit
sharkclean.com/support for product care and
maintenance self-help. Our Customer Service Specialists are also available at
1-855-460-5425 to assist with product
support and warranty service options, including the possibility of upgrading
to our VIP warranty service options for select product categories.
Please register your product and have it with you when contacting Customer
Service.
Shark Ninja will cover the cost for the customer to send in the unit to us for
repair or replacement. A fee of $24.95 (subject to change) will be charged
when Shark Ninja ships the repaired or replacement unit.
How to initiate a warranty claim
You must call 1-855-460-5425 to
initiate a warranty claim. You will need the receipt as proof of purchase.
A Customer Service Specialist will provide you with return and packing
instruction information.
How state law applies
This warranty gives you specific legal rights, and you also may have other
rights that vary from state to state. Some states do not permit the exclusion
or limitation of incidental or consequential damages, so the above may not
apply to you.
REGISTER YOUR PURCHASE
registeryourshark.com
RECORD THIS INFORMATION
Model Number: …………………………………………………..
Date Code: …………………………………………………………
Date of Purchase: ……………………………………………….
(Keep receipt)……………………………………………………..
Store of Purchase:………………………………………………..
TIP: You can find the model and serial numbers on the QR code labels on
the bottom of the robot and battery.
EXPECTED PERFORMANCE
Expected runtime: 60 minutes Expected charging time: 6 hours
FCC WARNINGS
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to parts 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
This Device complies with part 15 of the FCC rules. Operation is subject to
the following conditions:
1 This device may not cause harmful interference
2 This device must accept any interference received, including interference
that may cause undesired operation.
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate this device.
BATTERY REMOVAL AND DISPOSAL
This product uses a battery. When the battery no longer holds a charge, it
should be removed from the vacuum and recycled. DO NOT incinerate or compost
the battery.
When your lithium-ion battery needs to be replaced, dispose of it or recycle
it in accordance with local ordinances or regulations. In some areas, it is
illegal to place spent lithium-ion batteries in the trash or in a municipal
solid waste stream. Return spent battery to an authorized recycling center or
to retailer for recycling. Contact your local recycling center for information
on where to drop off the spent battery.
For more information on battery removal for disposal, please visit
sharkclean.com/batterysupport.
The RBRC™ (Rechargeable Battery Recycling Corporation) seal on the lithium-ion
battery indicates that the costs to recycle the battery at the end of its
useful life have already been paid by Shark Ninja. In some areas, it is
illegal to place spent lithium-ion batteries in the trash or municipal solid
waste stream and the RBRC program provides an environmentally conscious
alternative.
RBRC, in cooperation with Shark Ninja and other battery users, has established
programs in the United States and Canada to facilitate the collection of spent
lithium-ion batteries. Help protect our environment and conserve natural
resources by returning the spent lithium-ion battery to an authorized Shark
Ninja service center or to your local retailer for recycling. You may also
contact your local recycling center for information on where to drop off the
spent battery, or call 1-800-798-7398.
PLEASE READ CAREFULLY AND KEEP FOR FUTURE REFERENCE.
This Owner’s Guide is designed to help you keep your Shark® AI Robot VACMOP™
running at peak performance.
Shark Ninja Operating LLC
US: Needham, MA 02494
CAN: Ville St-Laurent, QC H4S 1A7
1-855-460-5425
sharkclean.com
Illustrations may differ from actual product. We are constantly striving to
improve our products; therefore the specifications contained herein are
subject to change without notice.
This product may be covered by one or more U.S. patents.
See sharkninja.com/patents for more information.
© 2021 Shark Ninja Operating LLC. BOTBOUNDARY, SHARK, and SHARKCLEAN are registered trademarks of Shark Ninja Operating LLC. IQ NAVIGATION, VACMOP is a trademarks of Shark Ninja Operating LLC. RBRC is a trademark of Rechargeable Battery Recycling Corporation. APPLE, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. APP STORE is a service mark of Apple Inc., registered in the U.S. and other countries. GOOGLE, GOOGLE ASSISTANT, GOOGLE PLAY, the Google Play logo, and Android are trademarks of GOOGLE LLC.
2000WDSeries_IB_E_MP_REV_LEGAL_SideBrush_Mv3
PRINTED IN CHINA @sharkcleaning
Documents / Resources
|
Shark RV2000WDBRN VACMOP Wet-Dry Robot Floor
Cleaner
[pdf] Owner's Manual
RV2000WDBRN, VACMOP Wet-Dry Robot Floor Cleaner, Robot Floor Cleaner, VACMOP
Wet-Dry Floor Cleaner, Floor Cleaner, Cleaner, VACMOP
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References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>