Shark UR1000SR IQ Robot User Guide

: June 8, 2024
: Shark

Table of Contents

Shark UR1000SR IQ Robot
CONNECTING THE SHARKCLEAN™ APP AND ROBOT
OPTIMIZING YOUR HOME FOR CLEANING
SETUP
WHAT TO EXPECT
- CAN’T CONNECT TO WI-FI
Documents / Resources
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)

Shark UR1000SR IQ Robot

To stay current on our latest updates and features,
DOWNLOAD THE SHARKCLEAN™ APP.
Search “SharkClean” in the app store.

Scan the QR code with your phone’s camera to quickly find and download the app

CONNECTING THE SHARKCLEAN™ APP AND ROBOT

Search SharkClean in the app store and download it to get started.

STEP 1 Create An Account

Open the SharkClean app and set up your account.

STEP 2 Activate Robot Wi-Fi

Hold down Dock and Clean buttons simultaneously until your Shark prompts you with audio, and the Wi-Fi light ( ) on the robot blinks.

STEP 3 Select Robot (Apple iOS Only)

Exit the app and open Wi-Fi settings.
Select your robot (Ex. Shark_ RVXXX) from the menu.
Exit settings and return to the SharkClean app.

STEP 4 Connect To Home Wi-Fi

If you have multiple Wi-Fi networks, select the 2.4 GHz network.

STEP 5 Success!

When pairing is complete, the Success screen will appear.

WI-FI TROUBLESHOOTING

To use the app, your phone must be connected to a 2.4GHz network. The app will not work on a 5GHz network.
DO NOT use a VPN or a proxy server.
Make sure Wi-Fi isolation is turned off on the router.
If you still can’t connect, restart your phone, reboot your robot, and reboot your router.

OPTIMIZING YOUR HOME FOR CLEANING

STEP 1 PREP YOUR HOME

Clear cords and remove small objects like toys, clothing, or drapes from floors. Open interior doors where you want your robot to clean.

STEP 2 SET UP FOR SUCCESS

Use the BotBoundary strip included in the box to keep your robot out of the areas you would like it to avoid:
Near power cords or phone chargers
In front of thresholds higher than 7/8ths of an inch

SETUP

STEP 3 PREP THE ROBOT

Remove protective film from robot and base.
Attach side brushes located in the red packaging.
The power button on the side of the robot must be in the (I) ON position.

STEP 4 SET UP THE BASE

Find a permanent location for the base. Place it with its back against a wall, in an area with a good
Wi-Fi signal. Remove any objects that are closer than 3 ft. from either side of the base, or closer than 5 ft. from the front. For best results, set up base on hard floor, or on the SharkMat.

STEP 5 PLUG IN THE BASE

Plug cord into electrical outlet.
Make sure the power switch on the back of the base is in the ON position.
The Indicator Light will illuminate green when base has power.
STEP 6 CHARGE THE ROBOT
Place robot on base to charge for 6 hours. Power button must be in the (I) ON position and the robot must be aligned correctly, with its BACK SIDE against the base. When charging begins, the robot will BEEP and the DOCK light will turn BLUE.
NOTE: Every time the robot returns to the dock, it will make a loud noise as it empties debris. This is normal and no cause for concern.

WHAT TO EXPECT

As your robot learns your home, you may need to make some small adjustments to optimize performance.

AVOID MOVING THE ROBOT OR BASE

While your robot is cleaning, DO NOT pick it up and move it, or move the charging base—this will impact the robot’s ability to map your home.

INTERACTIVE MAP

It will take you robot multiple runs to generate your interactive map, so run it frequently to get the best map.

LIGHTING CONDITIONS

For best results, run your robot in well-lit conditions. If you run your robot at night, keep the lights on in the areas to be cleaned.

DOORWAYS AND THRESHOLDS

Your robot can easily climb over most thresholds but if one is higher than 7/8ths of an inch, block it off with a BotBoundary® strip.

STEP 7 DOWNLOAD THE SHARKCLEAN™ APP

Scan the QR code with your phone’s camera to quickly find and download the app
Search “SharkClean” in the app store. Some of the exclusive features of the app:
Build an interactive map of your home.
Select specific rooms to clean from the interactive map.
Control your robot from anywhere.

CAN’T CONNECT TO WI-FI

Restart your phone
Reboot your robot
Make sure the power switch on the back of the

BASE is in the ON position.

Press the power button on the side of the ROBOT to the OFF position for 10 seconds. Press it again to turn power back ON.
Reboot your router
Unplug the router power cable for 30 seconds, then plug it back in. Allow several minutes for your router to reboot completely.

Questions? Two Easy Steps If You’re Stuck:

Having trouble connecting to your robot? Call 1-855-460-5423 for robot support.
For how-to videos, FAQs, troubleshooting, and tips & tricks visit: sharkclean.com/support

Smart Home Setup

To set up voice control using Google Home or
Amazon Alexa, visit sharkclean.com/app for instructions.
© 2020 SharkNinja Operating LLC. BOTBOUNDARY and SHARK are registered trademarks of SharkNinja Operating LLC. SHARKCLEAN
and SHARK IQ ROBOT SELF-EMPTY are trademarks of SharkNinja Operating LLC. APPLE, the Apple logo, and iPhone are trademarks of Apple
Inc., registered in the U.S. and other countries. APP STORE is a service mark of Apple Inc., registered in the U.S. and other countries. GOOGLE,
GOOGLE ASSISTANT, GOOGLE PLAY, the Google Play logo, and Android are trademarks of GOOGLE LLC.