IKEA 402.780.67 Gas Hob Glass Black Instruction Manual

LIVSGNISTA
402.780.67 Gas Hob Glass Black
Instruction Manual

402.780.67 Gas Hob Glass Black

Safety Information

Before using the appliance, read these safety instructions. Keep them nearby for future reference.
These instructions and the appliance itself provide important safety warnings, to be observed at all times. The manufacturer declines any liability for failure to observe these  safety instructions, for inappropriate use of the appliance or incorrect setting of controls.
These instructions are valid if the country symbol appears on the appliance. If the symbol doesn’t appear on the appliance, it is necessary to refer to the technical instructions  which will provide the necessary instructions concerning modification of the appliance to the conditions of use of the country.
CAUTION: The use of the gas cooking appliance results in the production of heat, moisture and products of combustion in the room in which it is installed. Ensure that the kitchen is well ventilated especially when the appliance is in use: keep natural  ventilation holes open or install a mechanical ventilation device (mechanical extractor hood). Prolonged intensive use of the appliance may call for additional ventilation, for example opening of the window, or more effective ventilation,increasing the level of mechanical ventilation where present.
WARNING!: The appliance and its accessible parts become hot during use. Care should be taken to avoid touching heating elements. Children less than 8 years of age must be kept away unless continuously supervised.
WARNING!: If the hob surface is cracked, don’t use the appliance – risk of electrical shock.
WARNING!: Danger of fire : Do not store items on the cooking surfaces.
CAUTION: The cooking process has to be supervised. A short cooking process has to be supervised continuously.
WARNING!:Unattended cooking on a hob with fat or oil can be dangerous – risk of fire.
NEVER try to extinguish a fire with water, but switch off the appliance and then cover flame e.g. with a lid or a fire blanket.
Do not use the hob as a work surface or support. Keep clothes or other flammable materials away from the appliance, until all the components have cooled down completely – risk of fire.
If the information in this manual is not followed exactly, a fire or explosion , may result causing property damage or injury.
Very young children (0-3 years) should be kept away from the appliance. Young children (3-8 years) should be kept away from the appliance unless continuously supervised. Children from 8 years old and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge can use this appliance only if they are supervised or have been given instructions on safe use and understand the hazards involved. Children must not play with the appliance. Cleaning and user maintenance must not be carried out by children without supervision.
**CAUTION: In case of hotplate glass breakage:- shut immediately off all burners and any electrical heating element and isolate the appliance from the power supply;
– do not touch the appliance surface; -do not use the appliance.
The glass lid can break in if it is heated up. Turn off all the burners and the electric plates before closing the lid. Do not shout down lid when burner alight.
PERMITTED USE**

CAUTION: the appliance is not intended to be operated by means of an external switching device, such as a timer, or separate remote controlled system.
This appliance is intended to be used in household and similar applications such as: staff kitchen areas in shops, offices and other working environments; farm houses; by clients in hotels, motels, bed & breakfast and other residential environments.
No other use is permitted (e.g. heating rooms).
This appliance is not for professional use. Do not use the appliance outdoors.
Use pots and pans with bottoms the same width as that of the burners or slightly larger (see specific table). Make sure pots on the grates do not protrude beyond the edge of the hob.
** Improper use of the grids can result in damage to the hob: do not position the grids upside down or slide them across the hob. Do not let the burner flame extend beyond the edge of the pan. Do not use : Cast iron griddles, ollar stones, terracotta pots and pans.
Heat diffusers such as metal mesh, or any other types. Two burners simultaneously for one receptacle (e.g. Fish kettle).
Should particular local conditions of the delivered gas make the ignition of burner difficult, it is advisable to repeat the operation with the knob turned to small flame setting. In case of installation of a hood above the cooktop, please refer to the hood instructions for the correct distance.
The protective rubber feet on the grids represent a chocking hazard for young children. After removing the grids, please ensure that all the feet are correctly fitted.
INSTALLATION
** The appliance must be handled and installed by two or more persons – risk of injury. Use protective gloves to unpack and install – risk of cuts.
Installation, including water supply (if any) and electrical connections, and repairs must be carried out by a qualified technician. Do not repair or replace any part of the appliance unless specifically stated in the user manual. Keep children away from the installation site. After unpacking the appliance, make sure that it has not been damaged during transport. In the event of problems, contact the dealer or your nearest Aftersales Service. Once installed, packaging waste (plastic, styrofoam parts etc.) must be stored out of reach of children – risk of suffocation. The appliance must be disconnected from the power supply before any installation operation – risk of electrical shock. During installation, make sure the appliance does not damage the power cable – risk of fire or electrical shock. Only activate the appliance when the installation has been completed. The electrical and gas connections must comply with local regulation.
**WARNING!: Modification of the appliance and its method of installation are essential in order to use the appliance safely and correctly in all the additional countries.
** Use pressure regulators suitable for the gas pressure indicated in the instruction.
The room must be equipped with an air extraction system that expels any combustion fumes.
The room must also allow proper air circulation, as air is needed for combustion to occur normally. The flow of air must not be less than 2 m³ /h per kW of installed power.
The air circulation system may take air directly from the outside by means of a pipe with an inner cross section of at least 100 cm² ; the opening must not be vulnerable to any type of blockages.
The system can also provide the air needed for combustion indirectly, i.e. from adjacent rooms fitted with air circulation tubes as described above. However, these rooms must not be communal rooms, bedrooms or rooms that may present a fire hazard.
Liquid petroleum gas sinks to the floor as it is heavier than air. Therefore, rooms containing LPG cylinders must also be equipped with vents to allow gas to escape in the event of a leak. As a result LPG cylinders, whether partially or completely full, must not be installed or stored in rooms or storage areas that are below ground level (cellars, etc.). It is advisable to keep only the cylinder being used in the room, positioned so that it is not subject to heat produced by external sources (ovens, fireplaces, stoves, etc. ) which could raise the temperature of the cylinder above 50°C.
Carry out all cabinet cutting works before fitting the appliance in the furniture and remove all wood chips and sawdust.
If the appliance is Not installed above an oven, a separator panel (not included) must be installed in the compartment under the appliance.
Should you experience difficulty in turning the burners knobs, please contact After Sales Service for replacement of the burner tap if found to be faulty.
The openings used for the ventilation and dispersion of heat must never be covered.
GAS CONNECTION
WARNING!: Prior to installation, ensure that the local distribution conditions (nature of gas and gas pressure) and the adjustment of the appliance are compatible.
** Check that the pressure f the gas supply is consistent with the values indicated in Table 1 (“Burner and nozzle specifications”).
WARNING!: The adjustment conditions for this appliance are stated on the label (or data plate).
WARNING!: This appliance is not connected to a combustion products evacuation device. It shall be installed and connected in accordance with current installation regulations. Particular attention shall be given to the relevant requirements regarding ventilation.
** If the appliances is connected to liquid gas, the regulation screw must be fastened as tightly as possible.
IMPORTANT: When gas cylinder is adopted, the gas cylinder or gas container must be properly settled (vertical orientation).
WARNING!: This operation must be performed by a qualified technician.
Use only flexible or rigid metal hose for gas connection.
Connection with a rigid pipe (copper or steel) Connection to the gas system must be carried out in such a way as not to place any strain of any kind on the appliance. There is an adjustable L-shaped pipe fitting on the appliance supply ramp and this is fitted with a seal in order to prevent leaks. The seal must always be replaced after rotating the pipe fitting (the seal is provided with the appliance). The gas supply pipe fitting is a threaded 1/2 gas cylindrical male attachment.
** Connecting a flexible jointless stainless steel pipe to a threaded attachment The gas supply pipe fitting is a threaded 1/2 gas  cylindrical male attachment. These pipes must be installed so that they are never longer than 2000 mm when fully extended. Once connection has been carried out, make sure that the flexible metal pipe does not touch any moving parts and is not compressed. Only use pipes and seals that comply with current National regulations.
IMPORTANT: If a stainless steel hose is used, it must be installed so as not touch any mobile part of the furniture (e.g. drawer). It must pass through an area where there are no obstructions and where it is possible to inspect it on all its length.
** The appliance should be connected to the main gas supply or to gas cylinder in compliance with the current National regulations. Before carry out the connection, make sure that the appliance is compatible with the gas supply you wish to use. If this is not the case, follow the instructions indicated in the paragraph “Adapting to different types of gas”.
* After connection to the gas supply, check for leaks with soapy water. Light up the burners and turn the knobs from max position 1 to minimum position 2* to check flame stability.
ADAPTING TO DIFFERENT TYPES OF GAS
** In order to adapt the appliance to a type of gas other than the type for which it was manufactured (indicated on the rating label), follow the dedicated steps provided after installation drawings.
ELECTRICAL WARNINGS
IMPORTANT: The data relevant to the voltage an power absorptions are indicated on the rating plate.
The power cable must be long enough to connect the appliance, once fitted in its housing, to the main power supply. Do not pull the power supply cable.
It must be possible to disconnect the appliance from the power supply by unplugging it if plug is accessible, or by a multipole switch installed upstream of the socket in accordance with the wiring rules and the appliance must be earthed in conformity with national electrical safety standards.
Do not use extension leads, multiple sockets or adapters. The electrical components must not be accessible to the user after installation. Do not use the appliance when you are wet or barefoot. Do not operate this appliance if it has a damaged power cable or plug, if it is not working properly, or if it has been damaged or dropped.
If the supply cord is damaged, it must be replaced with an identical one by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard – risk of electrical shock.

Product description

1. Removable grates
2. Rapid burner
3. Auxiliary burner
4. Semi-rapid burners
5. Front left rapid burner control knob
6. Rear left semi-rapid burner control knob
7. Rear right semi-rapid burner control knob
8. Front right auxiliary burner control knob

Symbols|
---|---
Solid disc| Tap closed
Large flame| Maximum flame
Small flame| Minimum flame

Daily use

Important: When the hob area is hot do not spill liquids to avoid glass damages.
** Do not let the burner flame extend beyond the edge of the pan.
Important:** when the hob is in use, the entire hob area may become hot.

• To ignite one of the burners, turn the relative knob anti-clockwise to the relative knob anti-clockwise to the maximum flame setting.
• Press the knob against the control panel to ignite the burner.
• After the burner has ignited, keep the knob pressed for about 5-10 seconds to allow proper device operation.

This burner safety device shuts off the gas supply to the burner if the flame goes out accidentally (because of sudden draught, an interruption in the gas delivery, boiling over
of liquids, etc.).

• The knob must not be pressed for more than 15 sec. If, after that time has elapsed, the burner does not remain lit, wait at least one minute before trying to light it again.

NOTE: should particular local conditions of the delivered gas make the ignition of burner difficult, it is advisable to repeat the operation with the knob turned to small flame setting. The burner might go out when the knob is released. This means that the safety device has not warmed up enough. In this case, repeat the operations described above.

Helpful hints and tips

This hob has burners of different diameters. For better burner performance, please stick to the following rules:

• Use pots and pans with bottoms the same width as that of the burners or slightly larger (see table on the right).
•  Only use flat-bottomed pots and pans.
• Use the correct amount of water for cooking foods and keep the pot covered.
• Make sure pots on the grates do not protrude beyond the edge of the hob.

IMPORTANT: improper use of the grids can result in damage to the hob: do not position the grids upside down or slide them across the hob. Do not use:

• Cast iron griddles, ollar stones, terracotta pots and pans.
•  Heat diffusers such as metal mesh, or any other types.
• Two burners simultaneously for one receptacle (e.g. fish kettle).

Maintenance and cleaning

**** Disconnect power before servicing.

• All the enamelled and glass parts should be cleaned with warm water and neutral solution.
• Stainless steel surfaces may be stained by calcareous water or aggressive detergents if left in contact for too long. Any food spills (water, sauce, coffee, etc.) should be wiped away before they dry.
• Clean with warm water and neutral detergent, and then dry with a soft cloth or chamois. Remove baked-on dirt with specific cleaners for stainless steel surfaces.

NOTE: Clean glass and enamelled parts only with soft cloth or sponge.

• Do not use abrasive or corrosive products, chlorine-based cleaners or pan scourers.
• Do not use steam cleaning appliances.
• Do not use flammable products.
• Do not leave acid or alkaline substances, such as vinegar, mustard, salt, sugar or lemon juice on the hob.

CLEANING THE HOB PARTS

• Grids, burner caps and burners can be removed to be cleaned. Do not wash them in the dishwasher.
• Clean them by hand with warm water and non-abrasive detergent, removing any food residues and checking that none of the burner openings is clogged.
• Rinse and dry – Refit burners and burner caps correctly in the respective housings.
• When replacing the grids, make sure that the panstand area is aligned with the burner.
• Models equipped with electrical ignition plugs and safety device require thorough cleaning of the plug end in order to ensure correct operation.

Check these items frequently, and if necessary, clean them with a damp cloth. Any baked-on food should be removed with a toothpick or needle.
NOTE: to avoid damaging the electric ignition device, do not use it when the burners are not in their housing.

What to do if …

unit is plugged in and the electrical supply is switched on.
The burner fails to ignite| The gas tap could be closed| Check that the gas tap is open
The gas ring burns unevenly| Burner crown may be occluded by food residues| Clean the burner crown according to cleaning instructions to make sure that the burner crown is clear of food residues.

Before calling the After-Sales Service:

1. Check “Troubleshooting guide” to see if you can eliminate the problem yourself
2. Turn the hob on again to check if correct operation has been restored.
3. If the problem persists, contact the After-sales Service.

Give the following information:

• type of fault;
• hob model;
• service number (i.e. the number after the word SERVICE on the dataplate under the hob and on the warranty certificate);
• your full address;
• your telephone number. If any repairs are required, contact an authorised service centre, indicated in the warranty.

Failure to comply with these instructions may compromise the safety and quality of the product.
Injector table
Category II2H3B/P (AT) – II2ELL3B/P (DE)

Type of gas used| Type of burner| Injector marking| Nominal heating capacity kW| Nominal consum- ption| Reduced heat capacity kW| Gas pressure (mbar)
---|---|---|---|---|---|---
min.| nom.| max.
NATURAL GAS
(Methane)  G20| rapid
semi-rapid
semi-rapid
auxiliary| 128 B
104 B
104 B
78 A| 3,00
2,00
2,00
1,00| 286 l/h
190 l/h
190 l/h
95 l/h| 0,70
0,40
0,40
0,40| 17| 20| 25
NATURAL GAS
(Methane)  G25*| rapid
semi-rapid
semi-rapid
auxiliary| `135
115
115
82| 3,00
2,00
2,00
1,00| 332 I/h
221 I/h
221 I/h
111 I/h| 0,70
0,40
0,40
0,40| 18| 20| 25
LIQUEFIED PETROLEUM GAS
(Butane) G30| rapid
semi-rapid
semi-rapid
auxiliary| 78 D
62 B
62 B
46| 3,00
2,00
2,00
1,00| 218 g/h
145 g/h
145 g/h
73 g/h| 0,80
0,50
0,50
0,45| 42,5| 50| 57,5
LIQUEFIED PETROLEUM GAS
(Propane) G31| rapid
semi-rapid
semi-rapid
auxiliary| 78 D
62 B
62 B
46| 3,00
2,00
2,00
1,00| 214 g/h
143 g/h
143 g/h
71 g/h| 0,80
0,50
0,50
0,45| 42,5| 50| 57,5
Type of gas used| Model configuration| Nominal heating capacity kW| Total nominal
consumption| Air necessary (m3) for combustion 1 m3 of gas
---|---|---|---|---
G20 20 mbar| 1R – 2 SR (2kW) –
1 AUX| 8,00| 761 l/h| 9,52
G25. 20 mbar| 1R – 2 SR (2kW) –
1 AUX| 8,00| 885 g/h| ###
G30 50 mbar| 1R – 2 SR (2kW) –
1 AUX| 8,00| 581 g/h| 30,94
G31 50 mbar| 1R – 2 SR (2kW) –
1 AUX| 8,00| 571 g/h| 30,94

* NOT FORESEEN FOR AUSTRIA
Electric Power: 220-240 V ~ 50-60 Hz – 1,1 W

Technical data

Dimensions|
---|---
Width (mm)| 590
Height (mm)| 44
Length (mm)| 510
Voltage (V)| 220-240 V ~

The technical information are situated in the rating plate on the bottom side of the appliance.

This appliance meets the ECO design requirements of European regulation N. 66/2014, in conformity to the European standard EN 30-2-1.| Model| CAsrtt’icTeer
Number| Type of
Hob| Number of Gas Burners| EPclergnYcy| Haiggrcr
---|---|---|---|---|---|---
HBG L20 B| 802.780.65| Gas| 4| 1st Burner| 57,6| 59,2
2nd Burner| 60,0
3rd Burner| 60,0
4th Burner| –
5th Burner| N/A

Installation

Use protective gloves for handling, preparing and installing the product. After unpacking the hob, make sure that it has not been damaged during transport. In the event of problems, contact the dealer or your nearest After- sales Service.
Technical information for the installer

• This product can be embedded in a worktop 20 to 60 mm thick.
• If there is no oven beneath the hob, insert a separator panel that has a surface at least equal to the opening in the work surface. This panel must be positioned at a maximum distance of 150 mm below the upper surface of the work surface but, in no case less than 20 mm from the bottom of the hob.
• Before installation, make sure that:
• the local gas delivery conditions (nature and pressure) are compatible with the settings of the hob (see the rating plate and injector table);
• the outer surfaces of the furniture or appliances adjacent to the hob are heat resistant according to local regulations;
• This appliance is not connected to a fume exhaust device. It shall be installed in accordance with current installation regulations. Particular attention shall be given to the relevant requirement regarding ventilation.
• Combustion products are discharged outdoors through specific hoods or wall and/or window mounted electrical fans.

Gas connection

**** This operation must be performed by a qualified technician.
The gas supply system must comply with local regulations to the relavant gas standard.

• You can find specific local regulations for some countries in the paragraph
• “Reference to Local Regulations”. If no information concerning your Country is given, please ask details to a qualified technician.
• The connection of the hob to the gas pipe network or gas cylinder must be made by means of a rigid copper or steel pipe with fittings complying with local regulations, or by means of a continuous-surface stainless steel hose complying with local regulations. The maximum length of the hose is 2 linear metres.
• Connect elbow (A) or (B) supplied with to the hob inlet main pipe and interpose the washer (C) supplied, in compliance with EN 549.
• Use elbow (A) for France and elbow (B) for all other destinations.
• IMPORTANT: if a stainless steel hose is used, it must be installed so as not to touch any mobile part of the furniture. It must pass through an area where there are no obstructions and where it is possible to inspect it on all its length.
• After connection to the gas supply, check for leaks with soapy water. Light up the burners and turn the knobs from max position to minimum position to check flame stability

Electrical connection
WARNING

• This operation must be performed by a qualified technician.

• The electrical connections must comply with local regulations.

• The earthing of this appliance is compulsory by law.

• Do not use an extension cord.

• IMPORTANT: the data relevant to the voltage and power absorption are indicated on the rating plate.

Assembly

Use protective gloves for cleaning the product perimeter surface, then apply the supplied gasket to the hob.
After having cleaned the perimeter surface, apply the supplied gasket to the hob. Position the hob in the worktop opening made respecting the dimensions indicated in the Instruction.
NOTE: the power supply cable must be long enough to permit its upward extraction. To secure the hob, use the brackets provided with it. Fit the brackets into the relevant
bores shown by the arrow and fasten them by means of their screws in accordance with the thickness of the worktop.
Make sure that the outlet is near the product to install. So, if the cable that came with the product is not long enough, you will need to replace it with another one having the same features but with the right length.
Adjustment to different type of gas
WARNING

• This operation must be performed by a qualified technician.

 If the appliance is intended to operate with a different gas from the gas type stated on the rating plate and information label on the top of the hob, change the injectors.
Remove the information label and keep it with the instructions booklet.
Use pressure regulators suitable for the gas pressure indicated in the Instruction.

• The gas injectors must be changed by After Sales Service or a qualified technician.
• Injectors not supplied with the appliance must be ordered from After Sales Service.
• Adjust the minimum setting of the taps.

NOTE: when liquid petroleum gas is used (G30/G31), the minimum gas setting screw must be tightened as far as it will go.
IMPORTANT: should you experience difficulty in turning the burners knobs, please contact the After Sales Service for the replacement of the burner tap if found to be faulty.
IMPORTANT: when gas cylinder is adopted, the gas cylinder or gas container must be properly settled (vertical orientation).
Replacing the injectors (see paragraph “injector table”)

• Remove grids (A).
• Extract burners (B).
• Using a socket spanner of the appropriate size unscrew the injector (C), unscrew the injector to be replaced.
• Replace it with the injector suitable for the new type of gas.
• Re-assemble the injector in (D).

Before installing the hob, remember to affix the gas calibration plate supplied with the injectors in such a way that it covers the existing information relating to gas calibration.

Replacement of the gas injector

Adjusting minimum gas setting of taps
To ensure that the minimum setting is correctly adjusted, remove the knob (E) and proceed as follows:

• tighten screw to reduce the flame height (-);
• loosen screw to increase the flame height (+).

 The adjustment must be performed with the tap in minimum gas setting position (small flame ) .

• The primary air of the burners does not need to be adjusted.
• At this stage, light up the burners and turn the knobs from max position to minimum position to check flame stability.

Upon completion of adjustment, reseal the work surface using sealing wax or an equivalent material.
Ensure that the installation and gas connections are performed by a qualified technician, following the manufacturer’s instructions and in compliance with current local safety regulations.
KNOBS REPLACEMENT

1. Be sure that your hob is switched-off! All knobs must be in closed position.
2. Pull upwards each knob of the cooktop and store together after removal.
3. Take the kit with new knobs, which is located in upper part of packaging and remove the new knobs from the plastic bag.
4. Push each of knob on the valve shaft until you feel the end of sliding (sparking may occur).
5. Make sure that all the knobs are in the right position.
6. Verify correct installation by switching each burner separately.

Environmental concerns

DISPOSAL OF PACKAGING MATERIALS
The packaging material is 100% recyclable and is marked with the recycle symbol  . The various parts of the packaging must therefore be disposed of responsibly and
in full compliance with local authority regulations governing waste disposal.
DISPOSAL OF HOUSEHOLD APPLIANCES
This appliance is manufactured with recyclable or reusable materials.
Dispose of it in accordance with local waste disposal regulations.
For further information on the treatment, recovery and recycling of household electrical appliances, contact your local authority, the collection service for household waste or the store where you purchased the appliance. This appliance is marked in compliance with European Directive 2012/19/EU, Waste Electrical and Electronic Equipment (WEEE).  By ensuring this product is disposed of correctly, you will help prevent negative consequences for the environment and human health.
The symbol on the product or on the accompanying documentation indicates that it should not be treated as domestic waste but must be taken to an appropriate collection center for the recycling of electrical and electronic equipment.
ENERGY SAVING TIPS
Use pots and pans with bottom width equal to that of the cooking zone.
Only use flat-bottomed pots and pans. When possible, keep pot lids on during cooking.
Use a pressure cooker to save even more energy and time.
Place the pot in the middle of the cooking zone marked on the hob.
DECLARATION OF CONFORMITY
This appliance meets the Ecodesign requirements set out in European Regulation n. 66/2014, in conformity to the European standard EN 30-2-1.

Manufacturer

Ikea of Sweden AB
SE – 343 81 Älmhult, Sweden

IKEA GUARANTEE

How long is the IKEA guarantee valid?
This guarantee is valid for five (5) years from the original date of purchase of your appliance at IKEA, unless the appliance is named LAGAN in which case two (2) years of guarantee apply. The original sales receipt, is required as proof of purchase. If service work is carried out under guarantee, this will not extend the guarantee period for the appliance.
Which appliances are not covered by the IKEA five (5) years guarantee?
The range of appliances named LAGAN and all appliances purchased in IKEA before 1st of August 2007.
Who will execute the service?
IKEA service provider will provide the service through its own service operations or authorized service partner network.
What does this guarantee cover?
The guarantee covers faults of the appliance, which have been caused by faulty construction or material faults from the date of purchase from IKEA. This guarantee applies to domestic use only. The exceptions are specified under the headline “What is not covered under this guarantee?” Within the guarantee period,
the costs to remedy the fault e.g. repairs, parts, labour and travel will be covered, provided that the appliance is accessible for repair without special expenditure. On these
conditions the EU guidelines (Nr. 99/44/ EG) and the respective local regulations are applicable. Replaced parts become the property of IKEA.
What will IKEA do to correct the problem?
IKEA appointed Service Provider will examine the product and decide, at its sole discretion, if it is covered under this guarantee. If considered covered, IKEA Service Provider or its authorized service partner through its own service operations, will then, at its sole discretion, either repair the defective product or replace it with the same or a comparable product.
What is not covered under this guarantee?

• Normal wear and tear.
• Deliberate or negligent damage, damage caused by failure to observe operating instructions, incorrect installation or by connection to the wrong voltage, damage caused by chemical or electrochemical reaction, rust, corrosion or water damage including but not limited to damage caused by excessive lime in the water supply, damage caused by abnormal environmental conditions.
• Consumable parts including batteries and lamps.
• Non-functional and decorative parts which do not affect normal use of the appliance, including any scratches and possible color differences.
• Accidental damage caused by foreign objects or substances and cleaning or unblocking of filters, drainage systems or soap drawers.
• Damage to the following parts: ceramic glass, accessories, crockery and cutlery baskets, feed and drainage pipes, seals, lamps and lamp covers, screens, knobs, casings and parts of casings. Unless such damages can be proved to have been caused by production faults.
• Cases where no fault could be found during a technician’s visit.
• Repairs not carried out by our appointed service providers and/or an authorized service contractual partner or where nonoriginal parts have been used.
• Repairs caused by installation which is faulty or not according to specification.
• The use of the appliance in a non-domestic environment i.e. professional use.
• Transportation damages. If a customer transports the product to his home or another address, IKEA is not liable for any damage that may occur during transport. However, if IKEA delivers the product to the customer’s delivery address, then damage to the product that occurs during this delivery will be covered by IKEA.
• Cost for carrying out the initial installation of the IKEA appliance. However, if an IKEA appointed Service Provider or its authorized service partner repairs or replaces the appliance under the terms of this guarantee, the appointed Service Provider or its authorized service partner will reinstall the repaired appliance or install the replacement, if necessary.

 These restrictions do not apply to fault-free work carried out by a qualified specialist using our original parts in order to adapt the appliance to the technical safety specifications of another EU country.
How country law applies
The IKEA guarantee gives you specific legal rights, which cover or exceed all the local legal demands. However these conditions do not limit in any way consumer rights described in the local legislation.
Area of validity
For appliances which are purchased in one EU country and taken to another EU country, the services will be provided in the framework of the guarantee conditions normal in the new country.
An obligation to carry out services in the framework of the guarantee exists only if the appliance complies and is installed in accordance with:

• the technical specifications of the country in which the guarantee claim is made;
• the Assembly Instructions and User Manual Safety Information.

The dedicated AFTER SALES for IKEA appliances
Please don’t hesitate to contact IKEA
appointed After Sales Service Provider to:

• make a service request under this guarantee;
• ask for clarifications on installation of the IKEA appliance in the dedicated IKEA kitchen furniture;
• ask for clarification on functions of IKEA appliances.

To ensure that we provide you with the best assistance, please read carefully the Assembly Instructions and/or the User Manual before contacting us.
How to reach us if you need our service

Please refer to the last page of this manual for the full list of IKEA appointed After Sales Service Provider and relative national phone numbers.
In order to provide you a quicker service, we recommend to use the specific phone numbers listed on this manual. Always refer to the numbers listed in the booklet of the specific appliance you need an assistance for. Please also always refer to the IKEA article number (8 digit code) and 12 digit service number placed on the rating plate of your appliance.
SAVE THE SALES RECEIPT!
It is your proof of purchase and required for the guarantee to apply. The sales receipt also reports the IKEA name and article number (8 digit code) for each of the appliances you have purchased.
Do you need extra help?
For any additional questions not related to After Sales of your appliances please contact your nearest IKEA store call centre. We recommend you read the appliance documentation carefully before contacting us.
FAC-SIMILE

In case of missing Service Sticker, please report Model and Serial numbers for future Service references, which can be found on the Rating Plate in the product

© Inter IKEA Systems B.V. 2017

References

• Møbler, boligtilbehør og inspiration til hjemmet - IKEA
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