Pair a Bluetooth Device with your X1 TV Box or Flex Streaming Device

June 8, 2024
Xfinity

This article provides instructions on pairing your X1 Wireless TV Box or Xfinity Flex streaming device (Xi5or Xi6) or your XG1v4 X1 TV Box with a Bluetooth device, allowing you to stream audio to the device from the X1 TV Box or Flex streaming device.

Pair a Bluetooth Device

  1. Press the  xfinity  button on your remote, then select  Settings  (Gear icon).

  2. Navigate to  Device Settings > Audio > Bluetooth Devices.

  3. Select  Bluetooth Devices. Your X1 TV Box or Flex streaming device will search for nearby Bluetooth-enabled devices that currently are in pairing mode.

  4. Select the device that you want to connect from the list displayed, then press  OK  on your remote.

Note: You will only be able to connect one Bluetooth device to your X1 TV Box or Flex streaming device at a time; however, that Bluetooth device can still be paired with other equipment.

FAQs

How does Bluetooth on the XG1v4 (X1) and Xi5and Xi6 X1 TV Boxes and Flex streaming devices workHow does Bluetooth on the XG1v4/Xi5/Xi6 TV Boxes work?
XG1v4, Xi5 and Xi6 devices are equipped with a Bluetooth radio, which allows you to connect a Bluetooth device to stream audio.

How many Bluetooth devices can be paired?
You can pair up to seven Bluetooth devices to your X1 TV Box or Flex streaming device, but only one can be connected at a time.

How many Bluetooth devices can be connected at one time?
You can connect one Bluetooth device at a time to your X1 TV Box or Flex streaming device.

What types of Bluetooth devices can be connected with my X1 TV Box or Flex streaming device?
This feature is optimized for Bluetooth-enabled headphones.

What will my devices be named once connected?
Device names/types vary by manufacturer.

How do I get the sound to stop playing on my TV?
Audio from your X1 TV Box or Flex streaming device is output to all audio ports and Bluetooth at the same volume; therefore, to lower the volume on your TV, you have to lower the volume of the TV itself. This will not affect the volume on your Bluetooth device.

Why won’t my volume adjust on my Bluetooth headphones?
Volume on Bluetooth headphones can only be adjusted if your headphones have their own internal audio volume control.

The audio is not synchronized with the video when I use my Bluetooth headphones. Is there anything I can do? Your X1 TV Box or Flex streaming device automatically makes adjustments to sync the audio and video, but some headphones are known to have compatibility issues. Occasionally, restarting your device can help. Typically, however, the best option is to try different headphones.

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