ring Floodlight Cam Owner’s Manual

June 8, 2024
Ring

ring Floodlight Cam

INTRODUCTION

Smart Security at Every Corner of Your Home
Your new Ring Floodlight Cam lets you extend the Ring of Security around your entire propety. Now, you’ll always be the first to know when someone’s in your yard, and you can watch over your home from anywhere. Monitor your home, prevent crime and protect your property -all from your phone, tablet or PC.

BEFORE YOU BEGIN

  • Screwdriver Use the screwdriver handle to tighten the cap nuts.
  • Phillips Bit Use the Phillips bit for installing the mounting bracket.
  • Mounting Bracket Use this bracket to attach to your junction box to secure your Floodlight Cam.
  • Bag o’ Screws Find the right ones to attach the mounting bracket to your junction box without running to the hardware store.
  • Wire Nuts (3) Use these to connect Floodlight Cam’s wires to your existing wires.
  • Screw Cap Nuts (3) Use these to secure your Floodlight Cam to the posts on the mounting bracket to complete the installation.
  • Hook Hang your Floodlight Cam while connecting the wires.

How it all fits together

How installation height affects motion detectionring Floodlight Cam
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Shut power off at the breaker

  • When mounted at 9 feet off the ground, with the motion detector parallel to the ground, the motion sensor is optimized to detect human-sized objects at up to 30 feet.

ring Floodlight Cam 5

If you don’t know where your breaker is or how to turn off power to your floodlight circuit, consult with a licensed electrician

  • Properly ground fixture.
  • Always follow code standards when installing wired connections.
  • If you are outside of North America, installation and wiring must be performed by a licensed electrician.
  • CAUTION: Risk of fire
  • Do not install near combustible or flamable surfaces.
  • Do not connect this light fixture to a dimmer switch or timer.
  • Floodlight Cam must be installed on a wall and on a UL listed junction box.

Prep your Floodlight Cam for installationring Floodlight Cam
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  • Loosen the knobs on the light fixtures to rotate them out of the way and allow access to the mounting screws.
  • Rotate the camera 180 degrees since Floodlight Cam ships with the camera upside down on the fixture.

Remove your existing floodlightring Floodlight Cam
8 ring Floodlight Cam 9

  • With power off at the breaker, remove your existing floodlight from the junction box it’s attached to and disconnect the wires.
  • If there is a bracket attached to your junction box, remove that as well.

Install the mounting bracket

  • Install the mounting bracket on your wall with the two posts level with the ground.
  • Make sure your existing wires come through the middle of the bracket.
  • Attach the bracket to your junction box using at least two screws.

ring Floodlight Cam 9

Hang Floodlight Camring Floodlight Cam 10

  • Hook one end of the provided hook into one of the mounting holes on your Floodlight Cam.
  • Hook the other end into one of the holes in the bracket.

Connect the ground wire

ring Floodlight Cam 12

The copper wire from Floodlight Cam is a ground. Connect the ground wire to the green ground screw on the bracket and the existing ground wire inside your junction box. Use one of the supplied wire nuts if necessary

Connect the power wires

The white wire on Floodlight Cam is a neutral wire. Use a wire nut to connect this wire to the white (or neutral) wire coming out of your junction box. The black wire from Floodlight Cam is a hot wire. Connect this wire to the black (or hot) wire coming out of your junction box using another wire nut.

Place Floodlight Cam on the bracket
Carefully push all the wires through the large opening in the bracket. Align the mounting posts with the holes on Floodlight Cam and press together, securing the screw cap nuts with the orange screwdriver handle. 24

Restore power at the breaker
After restoring power, the lights will turn on and your Floodlight Cam will begin speaking to you to let you know it’s in setup mode

After setup, select your Floodlight Cam in the Ring app
This will bring you to the Device Dashboard, where you can change settings and access various features.

Select Live View to open a live video streamring-Floodlight-Cam-
fig-11

During live video, you can access these features:ring-Floodlight-Cam-
fig-12

  • Two-way Talk – Speak to visitors and hear what they have to say.
  • Siren – Activate the siren.
  • Lights – Turn the lights on and off.
  • Ring Neighborhoods – Share suspicious events with your neighbors

Select Motion Settings

ring-Floodlight-Cam-fig-13

  • To customize your motion preferences
  • To detect motion, you will need to set up Motion Zones, which is a customizable area you want your Ring to monitor and receive alerts. To set up a Motion Zone, select Motion Settings. On this screen, create up to three Motion Zones. You will need at least one Motion Zone to be active to get alerts.
  • If your phone is locked when the camera captures a live event, you will receive a notification on your home screen. If your phone has a passcode, you’ll need to enter it to access the live event

Select Light Settings

ring-Floodlight-Cam-fig-14

  • To set a schedule for your lights to stay on
  • Select Advanced Settings on the Light Settings screen to customize the areas that will trigger the lights and change how long they stay on for

Troubleshooting

My lights aren’t turning on when Floodlight
The lights only turn on for motion when it’s dark outside. If it is dark out and the lights still aren’t turning on, adjust the motion settings for the lights by selecting Light Settings in the Ring app, and then selecting Advanced Settings.

I’m having issues with video/audio quality and/or load times.
Issues with video and/or audio are usually related to problems with Wi-Fi signal strength or Internet speed. For an optimal experience, we recommend Internet speeds of at least 1–2Mbps. Check your Internet speed by selecting Device Health in the Ring app, then selecting Test Your Wi-Fi. If your Internet speed is sufficient, then look at Signal Strength in Device Health. If Signal Strength is not Good, you’ll need to boost the Wi-Fi signal to your Floodlight Cam, which can be done with our product, Chime Pro.

Floodlight Cam is not lighting up when I restore power.
See if there is a light switch controlling power to your floodlight fixture. If so, make sure it is switched on and stays switched on. If your fixture is connected to a timer, you’ll need to turn off the timer functionality.

Floodlight Cam lights up, but I can’t complete the in-app setup.
First, double-check your Wi-Fi password, since this is the most common reason Floodlight Cam can’t complete setup. Second, check the distance to your Wi-Fi router or access point. Installing Floodlight Cam too far from your access point may prevent setup from completing. In this case the installation of a Ring Chime Pro can help boost your Wi-Fi signal and provide audible alerts from your Floodlight Cam and other Ring products. Learn more about Chime Pro by visiting: ring.com/chime-pro

For additional help, visit: ring.com/help Or give us a call…

  • US 1 800 656 1918
  • UK 01727 263045
  • AU 1 300 205 983
  • NZ +64 9 887 9871
  • Mexico (D.F) 52 55 8526 5445
  • Worldwide +1 310 929 7085
  • For a list of all our customer support numbers, visit: ring.com/callus
  • To review your warranty coverage, please visit www.ring.com/warranty.
  • Patents: www.ring.com/patents
  • © 2019 Ring LLC or its affiliates.
  • Ring, Always Home, and all related logos are trademarks of Amazon.com, Inc. or its affiliates.
  • Last updated: 03/01/19

References

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