ring 169SUPROBB Stick Up Cam Pro Battery User Guide

May 15, 2024
Ring

ring 169SUPROBB Stick Up Cam Pro Battery

ring 169SUPROBB Stick Up Cam Pro Battery

Important Information

Download and open Ring app.
Select Set Up a Device
Scan QR code with Ring app.
Use this code or the one on your device to continue setup .

QR Code

Hardware included

A
Hardware Included

Tools needed

Tools Needed

Remove protective film from device.
This ensures your device works properly.

Remove the battery

Twist the battery compartment counterclockwise to unlock and remove the cover.
Then, remove the battery and discard the orange battery insulator.

Remove The Battery

Charge the battery

Plug it into a power source using the provided USB cable. Once the battery’s fully charged, only one light on top will glow green.

Charge The Battery

= Charging = Charged

Re-insert the battery

Slide the battery back into the camera until it clicks into place.
Twist the battery compartment cover clockwise to lock it and tighten the security screw.

Re-insert The Battery

Choose a location with the view you want

Your camera can be used both indoors and outside. It can sit freestanding on a tabletop, or be mounted on a wall or ceiling.

If using on a flat surface

Place your camera on a tabletop or shelf and look at Live View in the Ring app to make sure it’s positioned correctly.
If you’d like your camera to have a downward angle, swivel the base around so that the longer side of the base is facing the front and tilt your camera so it points downward.

If installing on a wall

Remove the decorative cover from the camera mount.

Use a standard Phillips-head screwdriver (not included) to unscrew the mount and detach it from the rest of the camera.

Install the mounting plate

Slide the mounting plate off of the camera mount.

Install The Mounting Plate

Place the mounting plate on the wall with the UP arrow pointing up.

Install The Mounting Plate

If installing on a wood surface, screw the plate directly into the wall.
If installing on a masonry surface, mark four screw holes using the plate as a guide.
Drill pilot holes using a 1/4″ drill bit. Insert the included wall anchors, then drive the four mounting screws through the mounting plate into the wall anchors.

WARNING!
Only use the included mounting screws when securing the mounting plate.
  CAUTION!
DO NOT drill into your home’s electrical wiring.

Mount your camera to the wall

Screw the mount onto the back of the camera.

Slide the camera with its mount onto the mounting plate.
Tighten the security screw on the camera mount so that it’s firmly attached to the mounting plate.

Mount Your Camera To The Wall

Slide the decorative cover back onto the camera mount and click it ,into place.

Mount Your Camera To The Wall

Adjust the camera angle

Loosen the security screw on the mount arm.
Rotate the camera to focus on the area of your choice. Look at Live View in the Ring app to make sure it’s positioned at your desired angle. Then, tighten the security screw to lock the camera position.

If installing on the ceiling

Remove the decorative cover from the camera mount.

If Installing On The Ceiling

Use a standard Phillips-head screwdriver (not included) to unscrew the mount and detach it from the rest of the camera.

Install the mounting plate

Slide the mounting plate off of the camera mount.

Install The Mounting Plate

Place the mounting plate on the ceiling with the UP arrow pointing in the opposite direction from where your camera will face.

Install The Mounting Plate

If installing on drywall, screw the plate directly into the ceiling.
If installing on a masonry surface, mark four screw holes using the plate as a guide.
Drill pilot holes using a 1/4″ drill bit. Insert the included wall anchors, then drive the four mounting screws through the mounting plate into the wall anchors.

WARNING!
Only use the included mounting screws when securing the mounting plate.
CAUTION!
DO NOT drill into your home’s electrical wiring.

Mount your camera to the ceiling

Screw the mount onto the back of the camera.
Align the mount arm with the top of the camera.

Slide the camera with its mount onto the mounting plate.

Mount Your Camera To The Ceiling

Tighten the security screw on the camera mount so that it’s firmly attached to the mounting plate. Slide the decorative cover back onto the camera mount and click it into place.

Mount Your Camera To The Ceiling

Adjust the camera angle

Loosen the security screw on the mount arm.
Rotate the camera to focus on the area of your choice. Look at Live View in the Ring app to make sure it’s positioned at your desired angle. Then, tighten the security screw to lock the camera position.

Adjust the camera angle

Free Ring Protect Plan for 30 days

Your new device comes with a free, 30-day
trial of Ring Protect. This comprehensive subscription service lets you review, save, and share your video and photo history anytime so you never miss a moment:–
To continue using Ring Protect after your free trial ends, visit ring.com /protect-plans to compare plans and pricing.

Free Ring Protect Plan For 30 Days

  • ·Your free tall ,so top/,coble for locations with on exist mg Ring Protect subscnpt1on. See nng.com protect plans to learn more about your plans retention period.

For additional help, visit ring.com/help Or give us a call

us 1 800 656 1918
Canada 1 855 300 7289
Worldwide + 1 310 929 7085

For a list of all our customer support numbers, visit ring.com/callus

For information on our warranty, theft protection, and Ring Protect Plans, v1s1t ring.com/legal
C 2022 Ring LLC or ,its affiliates. Ring and all related marks are trademarks of Ring LLC or its affiliates.

Warranty and Safety

IMPORTANT PRODUCT INFORMATION

****SAFETY INFORMATION: FAILURE TO FOLLOW THESE SAFETY INSTRUCTIONS COULD RESULT IN FIRE, ELECTRIC SHOCK, OR OTHER INJURY OR DAMAGE.

WARNING: Improper installation may create risk of injury or damage to your device. Follow all mounting instructions and mount only on stable surfaces.
Only use mounting hardware that is appropriate for your mounting surface to mount your device.
Use caution when installing and mounting your device at an elevated position. Failure to do so may create risk of injury.
WATCH FOR SMALL PARTS. The device and accessories may present a choking hazard to small children. Keep them out of reach of small children.

Your device is water resistant and is suitable for outdoor use. However, your device is not intended for underwater use. To protect against electric shock, do not submerge or immerse your device or adapter in water or expose your device or adapter to other liquids. Do not spill any food or beverages on your device or adapter. Do not attempt to clean or polish your device or adapter with or expose your device or adapter to oil, lotion, or other abrasive substances. Do not expose your device or adapter to salt water or other conductive liquids. Do not expose your device or adapter to pressurized water, high velocity water, or extremely humid conditions (such as a steam room).
If your device or adapter gets wet from immersion in water or high pressure water, carefully unplug all cables without getting your hands wet and wait for it to dry completely before plugging it in again. Do not attempt to dry your device or adapter with an external heat source, such as a microwave oven or a hair dryer. To avoid risk of eclectic shock, do not touch your device or adapter or any wires connected to your device during a lightning storm while your device or adapter is plugged in. If your device or adapter appears to be damaged, discontinue use immediately. Protect your device from direct sunlight.

Only use accessories that are recommended by the manufacturer. Use of third- party accessories may lead to damage to your device or the accessory and may cause fire, electric shock, or injury.
Handle your device and its accessories with care. Your device or its accessories may have pointed edges which can lead to scratches, cuts, or other physical injury.
Your device does not have an on/off button. If you wish to stop power from flowing into your device, unplug the power adapter and/or remove the battery pack. Only use the specified power adapter with your device. Do not plug multiple electric devices into the same wall socket. Overloading a socket can cause it to overheat and may result in a fire. Do not plug the power adapter into an outdoor socket not designed for permanent power with the appropriate weather resistance.

Other Safety Considerations

  • Do not force the adapter into a power outlet.
  • Do not expose the adapter or cable to liquids.
  • If the adapter or cable appears damaged, discontinue use immediately.

Install your power adapter into an easily accessible socket-outlet located near the equipment that will be plugged into or powered by the adapter.

****BATTERY SAFETY

HANDLE WITH CARE. Your device can operate with a rechargeable lithium-ion polymer battery. Only use approved Li-Ion batteries designed and manufactured to work with your Ring device. Do not disassemble, open, crush, bend, deform, puncture, or shred the device or the battery. Do not modify or remanufacture the battery, attempt to insert foreign objects into the battery, or immerse or expose it to water or other liquids, expose to fire, explosion or other hazard. Only use the battery for the system for which it is specified. Use of an unqualified battery or charger may present a risk of fire, explosion, leakage or other hazard. Do not short-circuit a battery or allow metallic conductive objects to come into contact with battery terminals. Avoid dropping the

device or battery. If the device or battery Is dropped, especially on a hard surface, and the user suspects damage, do not attempt repair. Contact Ring Customer Service for assistance. Keep the battery and its power adapter in a well-ventilated area and away from heat sources, especially while charging.
The battery uses the USB cable provided and a USB charger or USB port that is compliant with safety standards, such as IEC 62368-1. Do not charge the battery near water or in extremely humid conditions.

Product Specifications
Device Name: Stick Up Cam Pro
Model Number: 5E72E9
Electrical Rating: Ring Battery or 5.0V DC
Adapter Model: 5F66E9
Adapter Made By: Lite-On Technology Corporation
Temperature Rating: -5′ to 120″F (·20.5°C to 48.5°C)

RECYCLING YOUR DEVICE PROPERLY
In some areas, the disposal of certain electronic devices is regulated. Make sure you dispose of, or recycle, your device in accordance with your local laws and regulations. For information about recycling your device, go to www.amazon.com/devicesupport

TERMS OF SERVICE AND WARRANTY
By purchasing or using the product, you agree to the Terms of Service found at ring.com/terms. For information on our warranty, Theft Protection, and Ring Protect plans, visit ring.com/legal

FOR CONSUMERS IN THE UNITED STATES

FCC Compliance Statement
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference IN a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there Is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and rece1Ver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

Pursuant to Section 15.21 of the FCC rules, changes or modifications to a Product by the user that are not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
The device meets the FCC Radio Frequency Emission Guidelines. Information on the product is on file with the FCC and can be found by inputting such Product’s FCC ID (which can be found on the device) into the FCC ID Search form available at fcc.gov/ova/fccid.
The party responsible for FCC compliance Is Ring LLC, 12515 Cerise Ave, Hawthorne, CA 90250 USA.

Information Regarding Exposure to Radio Frequency Energy
The output power of the radio technology used in the Products Is below the radio frequency exposure limits set by the FCC. Nevertheless, It is advised to use this product in such a manner that minimizes the potential for human contact during normal operation. This device should be installed and operated with at least 20 cm between the radiator and your body.

FOR AUSTRALIAN CONSUMERS

Our goods come with guarantees that cannot be excluded under the Austria·
lain Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure, provided repair facilities and parts for the goods are available.
Subject to any rights that you may have under the Australian Consumer Law, you may be required to bear the expense of claiming under this limited warranty, including the cost of returning the Device.

FOR NEW ZEALAND CONSUMERS

Our goods come with guarantees that cannot be excluded under the Consumer Guarantees Act 1993. You are entitled to a repair, replacement, or refund if the goods we provide to you are not of acceptable quality, are nonfit for a particular purpose made known by you the consumer or represented by Ring, or do not correspond with what Is advertised by Ring. Ring does not undertake that repair facilities and parts will be available for our goods. You are also entitled to reject the goods and receive a refund or replacement from Ring if the failure of the goods to comply with guarantees in the Consumer Guarantees Act cannot be remedied, or the failure is of substantial character.
In addition, you may be entitled to compensation for reasonably foresee· able loss or damage. The above terms do not apply to goods purchased for commercial use.

Terms of Service and Warranty
By purchasing or using the product, you agree to the Terms of Service found at ring.com/au/en/terms. For more information on our warranty and any other applicable policy, see ring.com/au/en
One-Year Limited Warranty for Ring Devices
If you purchased your Ring dev1ces and accessories (the ‘ Device”) from Ring, Amazon or from authorised resellers, the Warranty for the Device is provided by Ring LLC, 12515 Cerise Avenue, Hawthorne, CA 90250, United States (‘Ring’ ). The provider of this warranty is sometimes referred to herein as ‘we•.

When you purchase a new or Certified Refurbished Device, we warrant
the Device against defects in materials and workmanship under ordinary consumer use for one year from the date of original retail purchase. During
this warranty period, if a defect arises in the Device, and you follow the instructions for returning the Device, we will at our option, to the extent permitted by law, either (i) repair the Device using either new or refurbished parts, (ii) replace the Device with a new or refurbished Device that is equivalent to the Device to be replaced, or (iii) refund to you all or part of the purchase price of the Device. This limited warranty applies, to the extent permitted by law, to any repair, replacement part or replacement device for the remainder of the original warranty period or for ninety days, whichever period is longer.
All replaced parts and Devices for which a refund is given shall become our property. This limited warranty applies only to hardware components of the Device that are not subject to accident, misuse, neglect, fire or damage from other external causes, alteration, or repair.
Instructions. For specific instructions about how to obtain warranty service for your Device, please contact. Ring community support at: https://supportring.com or call 61 2 8294 9169 or 1 300 205 983 (Australia) or 64 9887 9871 (New Zealand).

n general, you will need to deliver your Device in either its original packaging or in equally protective packaging to the address specified by Customer Service. Before you deliver your Device for warranty service, it is your responsibility to remove any removable storage media and back up any data, software, or other materials you may have stored or preserved on your Device. It is possible that such storage media, data, software or other materials will be destroyed, lost or reformatted during service, and we will not be responsible for any such damage or loss.
Limitations. TO THE EXTENT PERMITTED BY LAW, THE WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES AND REMEDIES, AND WE SPECIFICALLY DISCLAIM ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND AGAINST HIDDEN OR LATENT DEFECTS. IF WE CANNOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES, THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY AND TO REPAIR OR REPLACEMENT SERVICE

SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG A STATUTORY OR IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. WE ARE NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR UNDER ANY OTHER LEGAL THEORY. IN SOME JURISDICTIONS THE FOREGOING LIMITATION DOES NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS, OR ANY STATUTORY LIABILITY FOR INTENTIONAL AND GROSS NEGLIGENT ACTS AND/OR OMISSIONS, SO THE ABOVE EXCLUSION ORLIMITATION MAY NOT APPLY TO YOU. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF DIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. THIS ‘LIMITATIONS’ SECTION DOES NOT APPLY TO CUSTOMERS IN THE EUROPEAN UNION AND THE UNITED KINGDOM.

This limited warranty gives you specific rights which are in addition to the statutory rights to which you may be entitled under applicable law.

Ring LLC 12515 Cerise Ave, Hawthorne, CA 90250 USA
C 2022 Ring LLC or its affiliates. Ring and all related marks are trademarks of Ring LLC or its affiliates.

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References

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