ring 169SUPROBB Stick Up Cam Pro Battery User Guide
- May 15, 2024
- Ring
Table of Contents
- Important Information
- Hardware included
- Tools needed
- Remove the battery
- Charge the battery
- Re-insert the battery
- Choose a location with the view you want
- If using on a flat surface
- If installing on a wall
- Install the mounting plate
- Mount your camera to the wall
- Adjust the camera angle
- If installing on the ceiling
- Install the mounting plate
- Mount your camera to the ceiling
- Adjust the camera angle
- Free Ring Protect Plan for 30 days
- IMPORTANT PRODUCT INFORMATION
- ****BATTERY SAFETY
- FOR CONSUMERS IN THE UNITED STATES
- FOR AUSTRALIAN CONSUMERS
- FOR NEW ZEALAND CONSUMERS
- Customer Support
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
ring 169SUPROBB Stick Up Cam Pro Battery
Important Information
Download and open Ring app.
Select Set Up a Device
Scan QR code with Ring app.
Use this code or the one on your device to continue setup .
Hardware included
A
Tools needed
Remove protective film from device.
This ensures your device works properly.
Remove the battery
Twist the battery compartment counterclockwise to unlock and remove the cover.
Then, remove the battery and discard the orange battery insulator.
Charge the battery
Plug it into a power source using the provided USB cable. Once the battery’s fully charged, only one light on top will glow green.
= Charging = Charged
Re-insert the battery
Slide the battery back into the camera until it clicks into place.
Twist the battery compartment cover clockwise to lock it and tighten the
security screw.
Choose a location with the view you want
Your camera can be used both indoors and outside. It can sit freestanding on a tabletop, or be mounted on a wall or ceiling.
If using on a flat surface
Place your camera on a tabletop or shelf and look at Live View in the Ring app
to make sure it’s positioned correctly.
If you’d like your camera to have a downward angle, swivel the base around so
that the longer side of the base is facing the front and tilt your camera so
it points downward.
If installing on a wall
Remove the decorative cover from the camera mount.
Use a standard Phillips-head screwdriver (not included) to unscrew the mount and detach it from the rest of the camera.
Install the mounting plate
Slide the mounting plate off of the camera mount.
Place the mounting plate on the wall with the UP arrow pointing up.
If installing on a wood surface, screw the plate directly into the wall.
If installing on a masonry surface, mark four screw holes using the plate as a
guide.
Drill pilot holes using a 1/4″ drill bit. Insert the included wall anchors,
then drive the four mounting screws through the mounting plate into the wall
anchors.
WARNING!
Only use the included mounting screws when securing the mounting plate.
CAUTION!
DO NOT drill into your home’s electrical wiring.
Mount your camera to the wall
Screw the mount onto the back of the camera.
Slide the camera with its mount onto the mounting plate.
Tighten the security screw on the camera mount so that it’s firmly attached to
the mounting plate.
Slide the decorative cover back onto the camera mount and click it ,into place.
Adjust the camera angle
Loosen the security screw on the mount arm.
Rotate the camera to focus on the area of your choice. Look at Live View in
the Ring app to make sure it’s positioned at your desired angle. Then, tighten
the security screw to lock the camera position.
If installing on the ceiling
Remove the decorative cover from the camera mount.
Use a standard Phillips-head screwdriver (not included) to unscrew the mount and detach it from the rest of the camera.
Install the mounting plate
Slide the mounting plate off of the camera mount.
Place the mounting plate on the ceiling with the UP arrow pointing in the opposite direction from where your camera will face.
If installing on drywall, screw the plate directly into the ceiling.
If installing on a masonry surface, mark four screw holes using the plate as a
guide.
Drill pilot holes using a 1/4″ drill bit. Insert the included wall anchors,
then drive the four mounting screws through the mounting plate into the wall
anchors.
WARNING!
Only use the included mounting screws when securing the mounting plate.
CAUTION!
DO NOT drill into your home’s electrical wiring.
Mount your camera to the ceiling
Screw the mount onto the back of the camera.
Align the mount arm with the top of the camera.
Slide the camera with its mount onto the mounting plate.
Tighten the security screw on the camera mount so that it’s firmly attached to the mounting plate. Slide the decorative cover back onto the camera mount and click it into place.
Adjust the camera angle
Loosen the security screw on the mount arm.
Rotate the camera to focus on the area of your choice. Look at Live View in
the Ring app to make sure it’s positioned at your desired angle. Then, tighten
the security screw to lock the camera position.
Free Ring Protect Plan for 30 days
Your new device comes with a free, 30-day
trial of Ring Protect. This comprehensive subscription service lets you
review, save, and share your video and photo history anytime so you never miss
a moment:–
To continue using Ring Protect after your free trial ends, visit ring.com
/protect-plans to compare plans and pricing.
- ·Your free tall ,so top/,coble for locations with on exist mg Ring Protect subscnpt1on. See nng.com protect plans to learn more about your plans retention period.
For additional help, visit ring.com/help Or give us a call
us 1 800 656 1918
Canada 1 855 300 7289
Worldwide + 1 310 929 7085
For a list of all our customer support numbers, visit ring.com/callus
For information on our warranty, theft protection, and Ring Protect Plans,
v1s1t ring.com/legal
C 2022 Ring LLC or ,its affiliates. Ring and all related marks are
trademarks of Ring LLC or its affiliates.
Warranty and Safety
IMPORTANT PRODUCT INFORMATION
****SAFETY INFORMATION: FAILURE TO FOLLOW THESE SAFETY INSTRUCTIONS COULD RESULT IN FIRE, ELECTRIC SHOCK, OR OTHER INJURY OR DAMAGE.
WARNING: Improper installation may create risk of injury or damage to
your device. Follow all mounting instructions and mount only on stable
surfaces.
Only use mounting hardware that is appropriate for your mounting surface to
mount your device.
Use caution when installing and mounting your device at an elevated position.
Failure to do so may create risk of injury.
WATCH FOR SMALL PARTS. The device and accessories may present a choking
hazard to small children. Keep them out of reach of small children.
Your device is water resistant and is suitable for outdoor use. However, your
device is not intended for underwater use. To protect against electric shock,
do not submerge or immerse your device or adapter in water or expose your
device or adapter to other liquids. Do not spill any food or beverages on your
device or adapter. Do not attempt to clean or polish your device or adapter
with or expose your device or adapter to oil, lotion, or other abrasive
substances. Do not expose your device or adapter to salt water or other
conductive liquids. Do not expose your device or adapter to pressurized water,
high velocity water, or extremely humid conditions (such as a steam room).
If your device or adapter gets wet from immersion in water or high pressure
water, carefully unplug all cables without getting your hands wet and wait for
it to dry completely before plugging it in again. Do not attempt to dry your
device or adapter with an external heat source, such as a microwave oven or a
hair dryer. To avoid risk of eclectic shock, do not touch your device or
adapter or any wires connected to your device during a lightning storm while
your device or adapter is plugged in. If your device or adapter appears to be
damaged, discontinue use immediately. Protect your device from direct
sunlight.
Only use accessories that are recommended by the manufacturer. Use of third-
party accessories may lead to damage to your device or the accessory and may
cause fire, electric shock, or injury.
Handle your device and its accessories with care. Your device or its
accessories may have pointed edges which can lead to scratches, cuts, or other
physical injury.
Your device does not have an on/off button. If you wish to stop power from
flowing into your device, unplug the power adapter and/or remove the battery
pack. Only use the specified power adapter with your device. Do not plug
multiple electric devices into the same wall socket. Overloading a socket can
cause it to overheat and may result in a fire. Do not plug the power adapter
into an outdoor socket not designed for permanent power with the appropriate
weather resistance.
Other Safety Considerations
- Do not force the adapter into a power outlet.
- Do not expose the adapter or cable to liquids.
- If the adapter or cable appears damaged, discontinue use immediately.
Install your power adapter into an easily accessible socket-outlet located near the equipment that will be plugged into or powered by the adapter.
****BATTERY SAFETY
HANDLE WITH CARE. Your device can operate with a rechargeable lithium-ion polymer battery. Only use approved Li-Ion batteries designed and manufactured to work with your Ring device. Do not disassemble, open, crush, bend, deform, puncture, or shred the device or the battery. Do not modify or remanufacture the battery, attempt to insert foreign objects into the battery, or immerse or expose it to water or other liquids, expose to fire, explosion or other hazard. Only use the battery for the system for which it is specified. Use of an unqualified battery or charger may present a risk of fire, explosion, leakage or other hazard. Do not short-circuit a battery or allow metallic conductive objects to come into contact with battery terminals. Avoid dropping the
device or battery. If the device or battery Is dropped, especially on a hard
surface, and the user suspects damage, do not attempt repair. Contact Ring
Customer Service for assistance. Keep the battery and its power adapter in a
well-ventilated area and away from heat sources, especially while charging.
The battery uses the USB cable provided and a USB charger or USB port that is
compliant with safety standards, such as IEC 62368-1. Do not charge the
battery near water or in extremely humid conditions.
Product Specifications
Device Name: Stick Up Cam Pro
Model Number: 5E72E9
Electrical Rating: Ring Battery or 5.0V DC
Adapter Model: 5F66E9
Adapter Made By: Lite-On Technology Corporation
Temperature Rating: -5′ to 120″F (·20.5°C to 48.5°C)
RECYCLING YOUR DEVICE PROPERLY
In some areas, the disposal of certain electronic devices is regulated. Make
sure you dispose of, or recycle, your device in accordance with your local
laws and regulations. For information about recycling your device, go to
www.amazon.com/devicesupport
TERMS OF SERVICE AND WARRANTY
By purchasing or using the product, you agree to the Terms of Service found at
ring.com/terms. For information on our warranty,
Theft Protection, and Ring Protect plans, visit
ring.com/legal
FOR CONSUMERS IN THE UNITED STATES
FCC Compliance Statement
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful
interference, and (2) This device must accept any interference received,
including interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference IN a residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications.
However, there Is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and rece1Ver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Pursuant to Section 15.21 of the FCC rules, changes or modifications to a
Product by the user that are not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
The device meets the FCC Radio Frequency Emission Guidelines. Information on
the product is on file with the FCC and can be found by inputting such
Product’s FCC ID (which can be found on the device) into the FCC ID Search
form available at fcc.gov/ova/fccid.
The party responsible for FCC compliance Is Ring LLC, 12515 Cerise Ave,
Hawthorne, CA 90250 USA.
Information Regarding Exposure to Radio Frequency Energy
The output power of the radio technology used in the Products Is below the
radio frequency exposure limits set by the FCC. Nevertheless, It is advised to
use this product in such a manner that minimizes the potential for human
contact during normal operation. This device should be installed and operated
with at least 20 cm between the radiator and your body.
FOR AUSTRALIAN CONSUMERS
Our goods come with guarantees that cannot be excluded under the Austria·
lain Consumer Law. You are entitled to a replacement or refund for a major
failure and for compensation for any other reasonably foreseeable loss or
damage. You are also entitled to have the goods repaired or replaced if the
goods fail to be of acceptable quality and the failure does not amount to a
major failure, provided repair facilities and parts for the goods are
available.
Subject to any rights that you may have under the Australian Consumer Law, you
may be required to bear the expense of claiming under this limited warranty,
including the cost of returning the Device.
FOR NEW ZEALAND CONSUMERS
Our goods come with guarantees that cannot be excluded under the Consumer
Guarantees Act 1993. You are entitled to a repair, replacement, or refund if
the goods we provide to you are not of acceptable quality, are nonfit for a
particular purpose made known by you the consumer or represented by Ring, or
do not correspond with what Is advertised by Ring. Ring does not undertake
that repair facilities and parts will be available for our goods. You are also
entitled to reject the goods and receive a refund or replacement from Ring if
the failure of the goods to comply with guarantees in the Consumer Guarantees
Act cannot be remedied, or the failure is of substantial character.
In addition, you may be entitled to compensation for reasonably foresee· able
loss or damage. The above terms do not apply to goods purchased for commercial
use.
Terms of Service and Warranty
By purchasing or using the product, you agree to the Terms of Service found at
ring.com/au/en/terms. For more information on our
warranty and any other applicable policy, see
ring.com/au/en
One-Year Limited Warranty for Ring Devices
If you purchased your Ring dev1ces and accessories (the ‘ Device”) from Ring,
Amazon or from authorised resellers, the Warranty for the Device is provided
by Ring LLC, 12515 Cerise Avenue, Hawthorne, CA 90250, United States (‘Ring’
). The provider of this warranty is sometimes referred to herein as ‘we•.
When you purchase a new or Certified Refurbished Device, we warrant
the Device against defects in materials and workmanship under ordinary
consumer use for one year from the date of original retail purchase. During
this warranty period, if a defect arises in the Device, and you follow the
instructions for returning the Device, we will at our option, to the extent
permitted by law, either (i) repair the Device using either new or refurbished
parts, (ii) replace the Device with a new or refurbished Device that is
equivalent to the Device to be replaced, or (iii) refund to you all or part of
the purchase price of the Device. This limited warranty applies, to the extent
permitted by law, to any repair, replacement part or replacement device for
the remainder of the original warranty period or for ninety days, whichever
period is longer.
All replaced parts and Devices for which a refund is given shall become our
property. This limited warranty applies only to hardware components of the
Device that are not subject to accident, misuse, neglect, fire or damage from
other external causes, alteration, or repair.
Instructions. For specific instructions about how to obtain warranty service
for your Device, please contact. Ring community support at:
https://supportring.com or call 61 2 8294 9169 or 1
300 205 983 (Australia) or 64 9887 9871 (New Zealand).
n general, you will need to deliver your Device in either its original
packaging or in equally protective packaging to the address specified by
Customer Service. Before you deliver your Device for warranty service, it is
your responsibility to remove any removable storage media and back up any
data, software, or other materials you may have stored or preserved on your
Device. It is possible that such storage media, data, software or other
materials will be destroyed, lost or reformatted during service, and we will
not be responsible for any such damage or loss.
Limitations. TO THE EXTENT PERMITTED BY LAW, THE WARRANTY AND REMEDIES
SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES AND
REMEDIES, AND WE SPECIFICALLY DISCLAIM ALL STATUTORY OR IMPLIED WARRANTIES,
INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE AND AGAINST HIDDEN OR LATENT DEFECTS. IF WE CANNOT LAWFULLY
DISCLAIM STATUTORY OR IMPLIED WARRANTIES, THEN TO THE EXTENT PERMITTED BY LAW,
ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS
EXPRESS LIMITED WARRANTY AND TO REPAIR OR REPLACEMENT SERVICE
SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG A STATUTORY OR IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. WE ARE NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR UNDER ANY OTHER LEGAL THEORY. IN SOME JURISDICTIONS THE FOREGOING LIMITATION DOES NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS, OR ANY STATUTORY LIABILITY FOR INTENTIONAL AND GROSS NEGLIGENT ACTS AND/OR OMISSIONS, SO THE ABOVE EXCLUSION ORLIMITATION MAY NOT APPLY TO YOU. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF DIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. THIS ‘LIMITATIONS’ SECTION DOES NOT APPLY TO CUSTOMERS IN THE EUROPEAN UNION AND THE UNITED KINGDOM.
This limited warranty gives you specific rights which are in addition to the statutory rights to which you may be entitled under applicable law.
Ring LLC 12515 Cerise Ave, Hawthorne, CA 90250 USA
C 2022 Ring LLC or its affiliates. Ring and all related marks are
trademarks of Ring LLC or its affiliates.
Customer Support
References
- NNG
- Home Security Systems - Cameras, Alarms, Doorbells | Ring
- Get Smart Security With Ring Doorbells, Cams & Security Systems
- Home Security Systems | Cameras, Alarms, Doorbells | Ring
- Legal Information, Support & Resources | Ring
- Amazon Digital Services and Device Support - Amazon Customer Service
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