motorola Q14 Mesh WiFi 6E Router User Guide
- June 8, 2024
- Motorola
Table of Contents
HELLO THERE
Set up your device with the motosync app:
motorolanetwork.com/sync
NEED HELP?
Web motorolanetwork.com/support
Email support@motorolanetwork.com
Phone 1-800-753-0797
LET’S GET STARTED
| Step 1
Download the free motosync app for iOS or Andriod On your mobile phone,
download the motosync app, available on the Apple App Store and Google
Play.
---|---
| Step 2
Set up your Motorola device Create or sign into your motosync account and
follow the guided instructions to set up your router and extenders, if
applicable.
| Step 3
Manage, personalize, and secure your home WiFi With motosync, you can easily
run a speed test, protect all connected devices, set parental controls, share
WiFi with guests, and much more.
IN THIS PACKAGE
| Q14 router / extender
1st device set up will be the router
---|---
| Power adapter
1 per device
| Ethernet cable
1 per package
Q14 BUTTONS AND PORTS
WPS button
Press to automatically connect wireless devices, without needing to enter the
network password
WAN/LAN port
•Router: connect the Ethernet cable from this port to your internet device
(e.g. modem)
•Extender: second LAN port to connect wired devices
LAN port
Connect wired devices
Power port
Connect to the supplied power adapter Add Ethernet cable 1 per package
Reset button
Using a paperclip or similar object, press for 10 seconds to reset the Q14
device to factory defaults
PLACEMENT TIPS
We recommend placing your extender midway between the router and the desired WiFi coverage area. If you have multiple extenders, evenly space them throughout your home. See the example below.
Choose an elevated, uncovered location
FRONT LIGHT
During power up, the light will blink for about a minute.
| Light color + behavior | Description |
|---|---|
| Solid white | Router: device is connected to the internet Extender: device is |
connected to the router
Solid amber| Extender has a poor connection to the router
Blinking white| Device is powering up
Blinking cyan| Router: device is attempting to connect to the internet
Extender: device is attempting to connect to the router or the router has no
internet access
Rapidly blinking cyan| Updating firmware OR factory reset
Blinking blue| WPS is in discovery mode
LIMITED WARRANTY
MTRLC LLC warrants this product against defects in material and workmanship
for a warranty period of 2 years. To read the full warranty, please visit:
motorolanetwork.com/warranty
SAFETY NOTICES
- Device is intended to be placed indoors in an environment that’s between 32° and 104° F (0-40° C)
- Avoid water and spills
- Leave room for airflow around the device, do not block the vents on the top or bottom
- Marking information is located on the bottom of the product
- The power adapter plug is used as the disconnect device. The connected DC power outlet must be located near the equipment and be easily accessible
LABEL SYMBOLS
| Symbol | Indicates |
|---|---|
| **** | DC voltage |
| AC voltage | |
| For indoor use only | |
| Class II equipment | |
| Energy efficient marking |
FCC STATEMENT
This device complies with Class B Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Additional FCC and Regulatory Compliance information can be found at motorolanetwork.com/Q14.
© Motorola Mobility LLC 2022. MOTOROLA, the Stylized Motorola Logo, and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. Minim is a registered trademark of Minim, Inc. All other trademarks are the property of their respective owners. All rights reserved. Produced by MTRLC LLC, official licensee for this product.
Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur ina particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one of the
following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
FCC Caution: Any changes or modifications not expressly approved by the
party responsible for compliance could void the user’s authority to operate
this equipment.
FCC regulations restrict the operation of this device to indoor use only.
The operation of this device is prohibited on oil platforms, cars, trains,
boats, and aircraft, except that operation of this device is permitted in
large aircraft while flying above 10,000 feet.
Operation of transmitters in the 5.925-7.125 GHz band is prohibited for
control of or communications with unmanned aircraft systems.
IMPORTANT NOTE:
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with
minimum distance 41cm between the radiator & your body.
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© 2022 Motorola Mobility LLC
MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of
Motorola Trademark Holdings, LLC. and are used under license. All other
trademarks
are the property of their respective owners.
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