BOSCH SGX78B55UC 24 Inch Fully Integrated Smart Dishwasher User Manual

SGX78B55UC 24 Inch Fully Integrated Smart Dishwasher

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Dishwasher
SGX78B55UC [en-us] Use and Care Manual

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Table of contents
1 IMPORTANT SAFETY INSTRUCTIONS……………….. 4
1.1 Safety definitions……………… 4 1.2 General information………….. 4 1.3 Intended use …………………… 5 1.4 Restrictive Use………………… 5 1.5 Grounding instructions ……… 5 1.6 Safe use…………………………. 6 1.7 Risk to children ……………….. 8 1.8 State of California
Proposition 65 Warnings …… 8
2 Preventing material damage …………………………… 9
3 Environmental protection and energy-saving …………… 9
3.1 Saving energy …………………. 9 3.2 Zeolith drying ……………… 9 3.3 AquaSensor ………………….. 10
4 Familiarizing yourself with your appliance………… 11
4.1 Appliance ……………………… 11 4.2 Controls ……………………….. 13
5 Dishwasher Cycles ………… 15 5.1 Energy Guide ………………… 17 5.2 Favorite ……………………. 17
6 Options …………………………. 17
7 Features………………………… 18 7.1 Upper rack ……………………. 18 7.2 Lower rack ……………………. 19 7.3 Silverware Basket ………….. 19 7.4 Silverware drawer ………….. 20 7.5 Cup shelf………………………. 20 7.6 Flip tines ………………………. 20 7.7 Small items holder …………. 21 7.8 Rack heights …………………. 21
8 Before using for the first time ………………………………. 21
8.1 Initial use………………………. 21

9 Water softening system ….. 22 9.1 Overview of water
hardness settings…………… 22 9.2 Setting the water
softening system……………. 22 9.3 Special Dishwasher Salt …. 23 9.4 Switching off the water
softening system……………. 23
10 Rinse aid system ………….. 24 10.1 Rinse aid…………………….. 24 10.2 Setting the amount of
rinse aid ……………………… 24 10.3 Switching the rinse aid
system off …………………… 25
11 Detergent……………………… 25 11.1 The correct detergents….. 25 11.2 Incompatible detergents… 26 11.3 Information on
Detergent……………………. 26 11.4 Adding Detergent …………. 26 11.5 Detergent table ……………. 27
12 Dishware………………………. 27 12.1 Damage to glass and
dishware …………………….. 27 12.2 Loading dishware…………. 28 12.3 Removing dishware ……… 29 12.4 Loading patterns ………….. 29
13 Basic Operation ……………. 30 13.1 Protection against
unintentional operation….. 30 13.2 Switching on the
appliance ……………………. 30 13.3 Setting a cycle …………….. 30 13.4 Setting options …………….. 31 13.5 Setting the electronic
delay time …………………… 31 13.6 Starting the wash cycle …. 31 13.7 Interrupting the wash
cycle ………………………….. 31

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13.8 Terminating the wash cycle ………………………….. 31
13.9 Switching off the appliance ……………………. 32
14 Basic settings………………. 33 14.1 Overview of the basic
settings ………………………. 33 14.2 Changing the basic
settings ………………………. 35
15 Home Connect® ………….. 35 15.1 Home Connect® quick
start……………………………. 36 15.2 Home Connect®
settings ………………………. 36 15.3 Remote Start ……………. 37 15.4 Remote Diagnostics …….. 37 15.5 Software update…………… 37 15.6 Data Protection ……………. 37
16 Cleaning and maintenance………………… 38
16.1 Cleaning the tub…………… 38 16.2 Cleaning agent…………….. 38 16.3 Tips on appliance care ….. 38 16.4 Machine Care ………… 38 16.5 Filter system………………… 40 16.6 Cleaning the spray arms… 41
17 Troubleshooting…………… 42
18 Transportation, storage and disposal ………………… 55
18.1 Removing the appliance… 55 18.2 Vacation and Storage……. 55 18.3 Transporting the
appliance ……………………. 55 18.4 Disposal of your old
appliance ……………………. 55
19 Customer Service ………… 56 19.1 Model number (E-Nr.),
production number (FD) and consecutive numbering (Z-Nr.) ………… 56 19.2 AquaStop® Pledge ………. 56

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20 Technical specifications… 57 20.1 Information regarding
Free and Open Source Software …………………….. 57
21 STATEMENT OF LIMITED PRODUCT WARRANTY………………….. 57
21.1 What this warranty covers & Who it applies to ………………………………. 57
21.2 How long the warranty lasts …………………………… 58
21.3 Extended Warranty ………. 58 21.4 Repair/replace as your
exclusive remedy …………. 59 21.5 Out of warranty product … 59 21.6 Warranty exclusions……… 60 21.7 Obtaining warranty
service ……………………….. 61 21.8 Product information………. 61

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IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
Read all instructions carefully before use. These precautions will reduce the risk of electrical shock, fire and injury to persons. When using kitchen appliances, basic safety precautions must be followed including those in the following pages.
1.1Safety definitions
Here you can find explanations of the safety signal words used in this manual.
WARNING This indicates that death or serious injuries may occur as a result of nonobservance of this warning.
CAUTION This indicates that minor or moderate injuries may occur as a result of non-observance of this warning.
NOTICE: This indicates that damage to the appliance or property may occur as a result of non-compliance with this advisory.
Note: This alerts you to important information and/or tips.
1.2General information
To reduce the risk of fire, electrical shock, or serious injury, observe the following. ¡ This appliance is provided with installation instructions and this use
and care manual. Read and understand all instructions before using the appliance. ¡ Keep the manual and the product information in a safe place for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit.
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IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
¡ Severe product damage and/or injury could result from the use of unqualified service technicians or non-original parts. All repairs must be performed by an authorized service provider using only original equipment factory replacement parts.
¡ NSF/ANSI 184 Certified residential dishwashers are not intended for licensed food establishments.
1.3Intended use
Only use this appliance: ¡ for cleaning household dishware. ¡ In private households and in enclosed spaces in a residential environ-
ment. ¡ Up to an altitude of 8200 ft (2500 m) above sea level.
1.4Restrictive Use
This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
1.5Grounding instructions
This appliance must be grounded to a metal, permanent wiring system or an equipment grounding conductor must be run with the circuit conductors and connected to the equipment grounding terminal or lead on the dishwasher. See the Installation Instructions included with this dishwasher for more information on electrical requirements.
WARNING Improper connection of the equipment grounding conductor can result in risk of electric shock.
This appliance must be grounded. In the event of a malfunction or
breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. This appliance is
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IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
equipped with a cord having an equipment-grounding conductor. Check with a qualified electrician or authorized service representative if you are in doubt whether the appliance is properly grounded.
1.6Safe use
Follow these safety instructions when using the appliance.
WARNING To reduce the risk of serious injury, observe the following.
Read all instructions before using this dishwasher. Use this dishwasher only for its intended function, which is the wash-
ing of household dishware and kitchenware rated as dishwasher safe.
Only use detergents or rinsing agents recommended for use in a dish-
washer, and keep them out of the reach of children.
Do not abuse, sit or stand on the door or dish racks of the dishwasher.
WARNING Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for two weeks or more. Hydrogen gas is explosive.
Before using a dishwasher that is connected to a hot water system that
has been unused for two weeks or longer, turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is explosive, do not smoke or use an open flame during this time.
WARNING To avoid risk of electric shock, observe the following.
Only use the appliance in enclosed residential space according to the
installation manual.
Never expose the appliance to intense heat or humidity. Do not use any steam cleaners or high-pressure cleaners to clean this
appliance. If not followed, excess moisture can accumulate.
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IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
WARNING The blow opening of the Zeolith container becomes hot and can cause burns.
Never touch the blow opening of the Zeolith container.
WARNING To avoid risk of injury, when loading items to be washed, observe the following.
Locate sharp items so they are not likely to damage the door seal. Load knives and other sharp utensils with their handles up to reduce
the risk of cut-type injuries.
Do not wash plastic items unless they are marked “dishwasher safe”
or the equivalent. For plastic items not so marked, check the manufacturer’s recommendations.
Do not operate your dishwasher unless all enclosure panels are in
place.
Do not tamper with or override controls and interlocks.
WARNING For safe care and operation of your appliance, observe the following.
Follow the safety instructions and directions for use on the detergent
and rinse aid product labels.
Do not use harsh chemicals such as bleach-based products to clean
your dishwasher. Some bleach-based products can damage your dishwasher and may present health hazards!
Always use caution when opening the door during or following a wash
cycle as hot water or steam may escape. Do not fully open the door until water noises have stopped and steam has subsided.
To avoid floor damage and possible mold growth, do not allow wet ar-
eas to remain around or under the dishwasher.
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IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
NOTICE: Water and power shut off
It is highly recommended for the end user to become familiar with the
procedure to shut off the incoming water supply and the procedure to shut off the incoming power supply. See the installation instructions or contact your installer for more information.
1.7Risk to children
Follow these safety instructions if there are children in your home. WARNING To reduce risk of injury to children, observe the following.
Do not allow children to play in or on the dishwasher. When children become old enough to operate the appliance, it is the
responsibility of the parents/legal guardians to ensure the children are instructed in safe practices by qualified persons.
Remove the dishwasher door to the washing compartment when re-
moving an old dishwasher for service or discarding.
1.8State of California Proposition 65 Warnings
This product may contain a chemical known to the State of California, which can cause cancer or reproductive harm. Therefore, the packaging of your product may bear the following label as required by California:
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Preventing material damageen-us

Preventing material damage
2Preventing material damage
Preventing material damage
NOTICE: Harsh chemicals such as bleachbased products can damage your dishwasher. Do not use harsh chemicals
such as bleach-based products to clean your dishwasher. Unsuitable cleaning products may damage the appliance. Do not use a steam cleaner. So as not to scratch the finish on the appliance, do not use sponges with a rough surface or abrasive cleaning agents. Escaping water vapor can damage cabinetry. When the program ends, let the appliance cool down a bit before opening the door. Protect your appliance from the elements. Protect against freezing to avoid possible damage to the fill valve. Damage caused by freezing is not covered by the warranty. Special salt for dishwashers can damage the tub due to corrosion. To make sure that any special salt that escapes is washed out of the tub, add the special salt to the dispenser for special salt immediately before the program starts. Detergent may damage the water softening system. Only fill the dispenser of the water softening system with special dishwasher salt.

Environmental protection and energy-saving
3Environmental protection and energy-saving
Environmental protection and energy-saving
3.1Saving energy
If you follow these instructions, your appliance will use less power and water.
Use the Normal program. a The Normal program is energy-
efficient and environmentally friendly. “Dishwasher Cycles”, Page 15
If you do not have much dishware to wash, use the additional Half Load option.1 a The program will adjust to a
lower load and consumption will be reduced.
Zeolith drying automatically helps to save energy. a “Zeolith drying “, Page 9
3.2Zeolith drying
The appliance features a Zeolith container. Zeolith drying lets you save energy. Zeolite is a mineral that can store moisture and energy and then release them again. During dishwashing energy is used to heat up the washing water and dry the mineral. During the drying phase, moisture from the interior of the dishwasher is stored in the mineral and heat is released. The heat is blown out

1 Depending on the appliance specifications 9

en-usEnvironmental protection and energy-saving
into the interior of the dishwasher with dry air. This speeds up and improves drying. Therefore, zeolith drying is very efficient. Note: To avoid impairing Zeolith drying performance, do not position dishware parts directly in front of the intake opening or the blow opening of the Zeolith container. Do not position heat-sensitive dishware parts directly in front of the blow opening of the Zeolith container. “Appliance”, Page 11
3.3AquaSensor
The AquaSensor is an optical measuring device (light barrier) which measures the turbidity of the washing water. You can save water with the AquaSensor. The operation of the AquaSensor depends on the selected cycle. If the soiling level is high, the washing water is drained off and replaced with fresh water. If the soiling level is lower, the washing water is used in the next rinse, so reducing water consumption by 3-6 liters. In the Auto cycles the temperature and run time are additionally adjusted to the level of soiling.
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Familiarizing yourself with your applianceen-us
Familiarizing yourself with your appliance
4Familiarizing yourself with your appliance
Familiarizing yourself with your appliance
4.1Appliance

8

7

9 10

6

11

5

12

4

13

3

14

2

15

1

1 Rating plate

Rating plate with E number and FD number Page 56. You will need this data to contact Customer service Page 56.

2 Detergent dispenser 3 Lower rack

Add detergent to the detergent dispenser.
Lower rack Page 19

4 Dispenser for special Add special salt to the dispenser for

salt

special salt.

“Water softening system”, Page 22

1 Depending on the appliance specifications

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en-usFamiliarizing yourself with your appliance

5 Lower spray arm

The lower spray arm washes the dishware in the lower rack. If the dishware has not been washed properly, clean the spray arms. “Cleaning the spray arms”, Page 41

6 Detergent tab collecting During the wash cycle, detergent tabs

tray

automatically drop out of the detergent

dispenser into the tab collecting tray,

where they can dissolve fully.

7 Upper rack

Upper rack Page 18

8 Silverware drawer

Silverware drawer Page 20

9 Cup shelf1

Cup shelf Page 20

10 Upper spray arm

The upper spray arm washes the dishware in the upper rack. If the dishware has not been washed properly, clean the spray arms. “Cleaning the spray arms”, Page 41

11 Intake opening of the
Zeolith container

The intake opening is required for Zeolith drying Page 9.

12

Blow opening of the Ze- The blow opening is required for Ze-

olith container

olith drying Page 9.

13 Filter system

Filter system Page 40

14 Silverware basket

Silverware basket

15 Dispenser for rinse aid Rinse aid is added to the dispenser for
rinse aid. “Rinse aid system”, Page 24

1 Depending on the appliance specifications

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Familiarizing yourself with your applianceen-us
4.2Controls
You can use the control panel to configure all functions of your appliance and to obtain information about the operating status.
1 2 3456 7 8

13 12 11 10 9

1

ON/OFF button and reset Switching on the appliance

button

Page 30

Switching off the appliance

Terminating the wash cycle

Page 31

2 Cycle buttons

Cycles Page 15

3 Special salt refill indicator Water softening system

4 Rinse aid refill indicator

Rinse aid system “Adding rinse aid”, Page 24

5 WLAN display

Home Connect Page 35

6 Water supply display

Display for water supply

7 Cycle buttons and options Cycles Page 15
Options Page 17

8 Start button

Starting the wash cycle Page 31

9 Button 10 Remote Start

If you press

for approx. 3

seconds, you can open the basic

settings.

“Remote Start “, Page 37

11 Electronic delay time

Setting the electronic delay time Page 31

12 Door handle1

Open the appliance door.

1 Depending on the appliance specifications

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en-usFamiliarizing yourself with your appliance

13 Display

The display shows information about the remaining run time or basic settings. You can change the basic settings via the display and the setting buttons.

1 Depending on the appliance specifications

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Dishwasher Cyclesen-us

Dishwasher Cycles
5Dishwasher Cycles

Dishwasher Cycles
Below is an overview of the different cycles available on your dishwasher. The running time may vary depending on the cycle selected. The running time depends on the water temperature, the quantity of dishware, the level of dirt and the option selected. The running time will change if the rinse aid system is switched off or rinse aid needs to be added. The consumption values relate to normal conditions and a water hardness of 16 20 °E. Different influencing factors such as water temperature or pipe pressure may result in deviations.

Cycle Heavy
Auto Normal

Purpose

Cycle sequence

Usage

1. Hour/min.

2. Electrical/ kWH

3. Water/gal

Dishware:

Intensive

¡ Washing pots ¡ Pre-Rinse

and pans, non- ¡ Cleaning 151 °F ­

fragile dishware 160 °F

and silverware ¡ Intermediate rinse

Level of soiling: ¡ Final rinse 151 °F

¡ Removing stub- ¡ Drying

born burned or

dried on food

remnants con-

taining starch

and protein.

¡ 1) 2:00 2:15
¡ 2) 1.100 1.200
¡ 3) 4.9 – 6.4

Dishware:

Sensor controlled:

¡ 1) 1:45 –

¡ Cleaning mixed ¡ Optimized by sensors 2:15

dishware and

depending on the ¡ 2) 0.720 –

silverware.

soiling of the rinse

0.800

Level of soiling:

water.

¡ 3) 3.4 – 5.4

¡ Removing common household food remnants lightly dried-on.

Note: The displayed cycle time indicates an average

value.

Dishware:

Most economical cycle:

¡ Cleaning mixed ¡ Pre-Rinse

dishware and ¡ Cleaning 113 °F ­

silverware.

146 °F

Level of soiling: ¡ Intermediate rinse

¡ Removing com- ¡ Final rinse 136 °F

mon household ¡ Drying

food remnants

lightly dried-on.

¡ 1) 2:10 2:15
¡ 2) 0.700 0.810
¡ 3) 2.6 – 5.6

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en-usDishwasher Cycles

Cycle Purpose

Cycle sequence

Delicate
Express
Machine Care Favorite

Dishware:

Particularly gentle:

¡ Cleaning deli- ¡ Pre-Rinse

cate dishware, ¡ Cleaning 113 °F –

silverware,

122 °F

temperature- ¡ Intermediate rinse

sensitive plas- ¡ Final rinse 122 °F

tics, glasses ¡ Drying

and stemware

in the

stemware

holder.

Level of soiling:

¡ Removing com-

mon household

food remnants

lightly dried-on.

Dishware:

Time-optimized:

¡ Cleaning deli- ¡ Cleaning 113 °F

cate dishware, ¡ Intermediate rinse

silverware,

¡ Final rinse 124 °F

temperature-

sensitive plas-

tics and

glasses.

Level of soiling:

¡ Removing

lightly adhering

fresh food rem-

nants.

Only when using Machine Care 162 °F unloaded appliance.

–

–

Usage 1) Hour/min. 2) Electrical/ kWH 3) Water/gal ¡ 1) 1:25 –
1:35 ¡ 2) 0.570 –
0.580 ¡ 3) 2.5 – 3.9
¡ 1) 0:30 ¡ 2) 0.400 ¡ 3) 2.7
¡ 1) 2:00 ¡ 2) 1.100 ¡ 3) 2.5 ¡ 1) 0:09 –
0:09 ¡ 2) 0.050 –
0.050 ¡ 3) 1.2 – 1.2

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Optionsen-us

5.1Energy Guide
The Energy Guide label was based on the Normal soil sensing cycle. The unit was tested without any rinse aid (liquid) in the rinse aid dispenser. A single dose of detergent was inserted into the detergent dispenser, with no detergent being used in the prewash. The unit was not subjected to truncated testing per the definitions in the test procedure. We recommend that dish loads such as the one in the energy certification test have the rack position set in the highest position. Recommended for daily, regular or typical use to completely wash a full load of normally soiled dishes.
5.2Favorite
With this function, you can save a combination of a Cycle and an Option. You can save the selected Cycle and Option combination via the Home Connect app or on the appliance. The pre-rinse cycle is pre-programmed to this button and is fine for all types of dishware. The dishware is rinsed with cold water. When programs have been downloaded to the appliance, the name of the program will be displayed in the app. The display alternately shows “APP” and the remaining running time.
Tip: You can use the Home Connect app to download additional Cycles and Options and save them. 1

Save Favorite on the appliance.

1. Press

.

2. Press the right cycle button.

3. Press the button for the rele-

vant options.

4. Press Favorite button for 3 sec-

onds.

a The selected cycle and option will flash.
a The Favorite button flashes.
a The program combination is saved.

Tip: To reset the cycle, either use the Home Connect app or reset your appliance back to the factory settings. “Overview of the basic settings”, Page 33

Options
6Options

Options
Here is an overview of the differ-
ent options available on your dish-
washer.

Option
Crystal Dry

Use
Patented technology thoroughly dries dishes and plastics such as baby bottles and food storage containers. Natural minerals transform moisture into heat up to 176F/80C to get dishes, even plastics, 60% drier. Extends drying time.

1 Depending on the appliance specifications 17

en-usFeatures

Option Half Load
Sanitize

Use
¡ Switch on with small loads.
¡ It is recommended adding less detergent to the detergent dispenser than for a full machine load.
¡ The run time is shortened.
¡ Energy and water consumption are reduced.
¡ To ensure a higher hygiene status for the appliance and dishware, the temperature is increased and maintained for an extra-long period.
¡ Especially suitable for cleaning chopping boards or baby bottles.
¡ Continuous use of this option improves the hygiene status.
¡ This will increase the run time and energy consumption.

WARNING Concerning dishware sanitation, be aware of the following. Only sanitizing cycles have
been designed to meet the requirements for soil removal and sanitation efficacy. There is no intention, either directly or indirectly, to imply that all cycles on a certified machine have passed the sanitization performance test.

Features
7Features
Features
You can find an overview of the possible features of your appliance and how to use them here. These features depend on your appliance model.
7.1Upper rack
Arrange cups, glasses, and small tableware items in the top rack.
You can adjust the height of the upper rack to make room for larger items.
Adjusting upper rack with RackMatic® To wash large items in the racks, adjust the shelf height of the upper rack. 1. Pull out the upper rack. 2. To prevent the rack from sud-
denly dropping down, hold the side of the rack by the top edge.

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3. Press in the right and left hand levers on the outside of the
rack.

Featuresen-us

4. Raise or lower the rack evenly to the right level.

Large plates up to a diameter of 12 inches can be arranged in the lower rack as shown.

Check that the rack is level on both sides. 5. Release the levers. a The rack clicks into position. 6. Slide the rack in.
7.2Lower rack
Arrange pans and plates in the lower rack.

7.3Silverware Basket
Arrange the silverware in the silverware basket, ensuring that the items are not nestled together and with the sharp points down.
WARNING The sharp points and edges of knives and other sharp utensils can cause serious injury. Load knives and other sharp
utensils with edges down. Do not allow children to handle or play near knives and sharp utensils

a
Silverware basket 1 1 Depending on the appliance specifications
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en-usFeatures

If you do not need the cup shelf, you can fold it up.
7.6Flip tines
Use the flip tines to position dishware securely, e.g. plates.

7.4Silverware drawer
Arrange silverware in the silverware drawer.

Arrange silverware with the points and sharp edges down.
7.5Cup shelf
Use the cup shelf and the space underneath for small cups and glasses or for large items of silverware, e.g. cooking spoons or serving cutlery.

You can fold the tines down to arrange pans, bowls and glasses better.1
Folding down the tines1
If you do not need the tines, fold them down. 1. Push the lever forward and
fold down the tines .

1

2

2. To use the tines again, fold them back up.
a The tines click into position.

1 Depending on the appliance specifications 20

7.7Small items holder
Use the small items holder to arrange small items of dishware, e.g. light plastic parts.

Before using for the first timeen-us

7.8Rack heights
Set the racks at the right height.

Appliance height 32 inches with silverware basket

Level 1 max. ø 2 max. ø 3 max. ø

Upper rack 8.5″ 9.5″ 10.5″

Lower rack 12″ Page 19 11″ 10″

Appliance height 32 inches with silverware drawer

Level 1 max. ø 2 max. ø 3 max. ø

Upper rack 6″ 7″ 8″

Lower rack 12″ Page 19 11″ 10″

Before using for the first time
8Before using for the first time
Before using for the first time
8.1Initial use
Before the first use, or after a factory reset, you will need to configure the settings.
Tip: Connect your appliance to a mobile device. You can conveniently change all settings using the Home Connect® app. “Home Connect® quick start”, Page 36
Requirement: The appliance has been installed and connected.

1. Add special salt. 2. Add rinse aid. Page 24
3. Switch on the appliance. Page 30
4. Set the water softening system. 5. Set the amount of rinse aid. 6. Add detergent. 7. Start the Program with the
highest cleaning temperature without dishware.
To remove any marks from water or other residues, we recommend you operate the appliance without dishware before using it for the first time.

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en-usWater softening system

Tip: You can change these settings and other Basic settings at any time.

Water softening system
9Water softening system
Water softening system
Hard water leaves limescale on dishware as well as the washing tank, and parts of the appliance may become blocked. To ensure good dishwashing results, you can treat the water with special salt and the water softening system. To avoid damage to the appliance, water with a hardness above 9 °E must be softened.

9.1Overview of water hardness settings
You can find an overview of the water hardness values that can be selected here. You can find out how hard your water is from your local water company or by using a water hardness tester.

Water hardness °E 0 – 8 9 – 10 11 – 12 13 – 15 16 – 20 21 – 26 27 – 38 39 – 62

Hardness range soft soft medium medium medium hard hard hard

mmol/l
0 – 1.1 1.2 – 1.4 1.5 – 1.8 1.9 – 2.1 2.2 – 2.9 3.0 – 3.7 3.8 – 5.4 5.5 – 8.9

Setting value
H00 H01 H02 H03 H04 H05 H06 H07

Note: Set the water hardness determined on your appliance. “Setting the water softening system”, Page 22 With a water hardness of 0 – 8 °E you can dispense with special salt for dishwashers and switch off the water softening system. “Switching off the water softening system”, Page 23

9.2Setting the water softening system

Set the water hardness on your

appliance.

1. Determine the water hardness

and the appropriate setting

value.

“Overview of water hardness

settings”, Page 22

2. Press

.

3. To open the basic settings,

press

for 3 seconds.

22

a The display shows Hxx. a The display shows .

4. Press

repeatedly until the

right water hardness has been

set.

The value H00 is set at the factory.
5. To save the settings, press for 3 seconds.

9.3Special Dishwasher Salt
You can use special dishwasher salt to soften the water.
Adding dishwasher salt
If the salt refill indicator lights up, add special dishwasher salt to the dispenser for salt just before the cycle starts. The amount of special dishwasher salt required depends on the water hardness. The higher the water hardness, the greater the amount of salt required.
NOTICE: Detergent may damage the water softening system. Only fill the dispenser of the
water softening system with special dishwasher salt. Special salt for dishwashers can damage the tub due to corrosion. To make sure that any special salt that escapes is washed out of the tub, add the special salt to the dispenser for special salt immediately before the program starts.
1. Unscrew the lid of the salt dispenser and remove.
2. Before the first use: Fill the dispenser full with water.

Water softening systemen-us
3. Note: Only use special salt specified for dishwashers. Do not use salt tablets. Do not use table salt. Add the special dishwasher salt to the dispenser.
a
Funnel Fill the dispenser completely with the salt. The water in the dispenser is displaced and forced out. 4. Place the lid back on the dispenser and turn to close.
9.4Switching off the water softening system
If you do not need to use the water softening system, e.g. you already have a whole house water softening system, you can turn the system off. Note To avoid damage to the appliance, only switch off the water softening system in the following cases: ¡ The water hardness is max.
26 °E and you are using combined detergents with salt replacement substances. According to manufacturers, combined detergents with salt replacement substances can generally only be used up to a water hardness of 26 °E without adding special salt.

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en-usRinse aid system

¡ The water hardness is 0 – 8 °E. You can omit special salt.

1. Press

.

2. To open the basic settings,

press

for 3 seconds.

a The display shows Hxx.

a The display shows .

3. Press

repeatedly until the

display shows H00.

4. To save the settings, press

for 3 seconds.

a The water softening system is

switched off and the salt refill

indicator is deactivated.

Rinse aid system
10Rinse aid system
Rinse aid system
10.1Rinse aid
For optimum drying results, use rinse aid. Only use rinse aid intended for household dishwashers.
Adding rinse aid If the rinse aid refill indicator lights up, fill the dispenser with rinse aid. Only use rinse aid intended for household dishwashers. 1. Press the catch on the lid of the
dispenser for rinse aid and lift .

2

1

2. Add rinse aid up to the max mark.

max

3. If rinse aid spills out, remove it from the tub.
Spilled rinse aid can cause excessive frothing during the wash cycle. 4. Close the lid of the dispenser for rinse aid.
a The lid clicks into position.

10.2Setting the amount of rinse aid

If there are streaks or water spots

on dishware, change the amount

of rinse aid.

1. Press

.

2. To open the basic settings,

press

for 3 seconds.

a The display shows Hxx. a The display shows .

3. Press

repeatedly un-

til the display shows the value

set at the factory r05.

4. Press

repeatedly until the

right amount of rinse aid has

been set.

­ A low setting adds less rinse aid during the wash cycle and reduces streaking on dishware.
­ A higher setting adds more rinse aid during the wash cycle, reduces water spots and improves the drying result.
5. To save the settings, press for 3 seconds.

24

10.3Switching the rinse aid system off

If you choose not to use rinse aid, you can turn the rinse aid system off.

Tip: Rinse aid within a combination detergent has limited effectiveness. You will generally get better results using a separate rinse aid.

1. Press

.

2. To open the basic settings,

press

for 3 seconds.

a The display shows Hxx.

a The display shows .

3. Press

repeatedly un-

til the display shows the value

set at the factory r05.

4. Press

repeatedly until the

display shows r00.

5. To save the settings, press

for 3 seconds.

a The rinse aid system is

switched off and the rinse aid

refill indicator is deactivated.

Detergent
11Detergent
Detergent
Find out which detergents are suitable for your appliance.
11.1The correct detergents
Only use detergents that are made for dishwashers, either basic or combination detergents. For the best washing and drying results, use a separate detergent, then add Special salt and Rinse aid Page 24 separately. Modern, powerful detergents mainly use a low-alkaline formulation with enzymes. Enzymes break down starch and remove protein. Oxygen-based bleaching

Detergenten-us

agents are generally used to remove colored stains, e.g. tea or ketchup.

Note: Follow the manufacturer’s instructions for each detergent.

Detergent Description

Tabs

Tabs are perfect for all cleaning functions and do not need to be measured out. However, with shorter Cycles Page 15 some-
times tabs do not dissolve entirely and leave residues of detergent. This may reduce its effectiveness.

Powder detergent

Powder detergent is recommended for shorter cycles. The dosage can be adjusted to the level of soiling.

Liquid detergent

Liquid detergent works faster and is recommended for shorter cycles without a pre-rinse. Sometimes liquid detergent may leak out despite the detergent dispenser being closed. This is not a problem, just remember the following: ¡ Only choose a cy-
cle without PreRinse. ¡ Do not use the Delay Start option.

The dosage can be adjusted to the level of soiling.

25

en-usDetergent

11.2Incompatible detergents

Do not use a detergent which is not designated for dishwasher use or contains chlorine.

Detergent Liquid hand soap
Detergent containing chlorine

Description
Liquid hand soap can cause increased frothing and damage the appliance.
This may leave chlorine residue on dishware.

11.3Information on Detergent
Follow the instructions on detergents in everyday use. ¡ Detergents marked as “ecologi-
cal” (environmentally friendly) generally contain lower levels of active agents or none at all. The cleaning effect may be reduced. ¡ Adjust the rinse aid and the water softening system settings in accordance with the detergent or combination detergent in use. ¡ According to manufacturers, combination detergents with salt replacement substances can only be used up to a certain water hardness, usually 26 °E, without adding special salt. For the best washing and drying results we recommend using special salt from a water hardness of 17 °E. ¡ Any rinse aid component of a combination detergent has limited effectiveness. You will have better results using a separate rinse aid.
26

¡ To prevent sticking, only touch detergents in a water-soluble pouch with dry hands and only ever place them in a dry detergent dispenser.
¡ Even if the rinse aid and special salt refill indicators light up, the wash cycles will run properly with combination detergents.
¡ Use tablets with enhanced drying results.
11.4Adding Detergent
1. To open the detergent dispenser, press the locking latch.
2. Add the detergent to the dry detergent dispenser.
3 tbsp (45 ml) 1.75 tbsp
(25 ml)
1 tbsp (15 ml)
If you are using tablets, one is enough. Insert the tablets in a horizontal position. If you are using powder or liquid detergent, follow the manufacturer’s instructions and quantities for dosage in the detergent dispenser. 1.5 to 1.75 Tbsp (20 ml ­ 25 ml) detergent is sufficient for normal soiling. If dishware is only lightly soiled, slightly less than the amount of detergent specified is usually sufficient.

3. Close the lid of the detergent dispenser.

a The lid clicks into position.
a The detergent dispenser will open automatically at the optimum time during the cycle. Powder or liquid detergent will spread around the washing tank and dissolve there. Tablets will fall into the tablet collecting tray and dissolve in the right dosage. In order to ensure that tablets can dissolve evenly, do not place any other objects in the tablet collecting tray.

11.5Detergent table

Detergent amount guidelines

Auto Delicate Normal Heavy Express

1.75 Tbsp (25 ml) or 1 tab
1 Tbsp (15 ml)
1.75 Tbsp (25 ml) or 1 tab
3 Tbsp (45 ml) or 1 tab
1 Tbsp (15 ml)

Dishware
12Dishware
Dishware
Only wash dishware that is suitable for dishwashers.
Note: Decorated glassware and parts made of aluminum or silver may fade or discolor with dish-

Dishwareen-us

washing. Delicate types of glass may turn cloudy after a few wash cycles.

12.1Damage to glass and dishware

Only put glasses and china in the dishwasher if they are labeled dishwasher- safe. Avoid damage to glass and dishware.

Cause

Recommendation

The following Only put dishes

types of dishes in the dish-

are not dish- washer if they

washer-safe: are labeled

¡ Wooden

dishwasher-

utensils and safe.

dishes

¡ Decorative

glassware,

antique

dishes and

artistic hand-

made pottery

¡ Plastic parts

that are not

heat-resis-

tant

¡ Dishes made

from copper

or tin

¡ Dishes

soiled with

ash, wax,

grease or

paint

¡ Very small

items of

dishware

The chemical composition of the detergent causes damage.

Use a detergent labeled as gentle to dishes.

27

en-usDishware

Cause

Recommendation

Highly caustic If you use

alkaline or

highly caustic

highly acidic alkaline or

cleaning solu- highly acidic

tions, in partic- cleaning solu-

ular commer- tions, in partic-

cial or industrial ular commer-

cleaners, are cial or industrial

not safe to use cleaners, do

in the dish-

not put any-

washer with thing aluminum

aluminum.

in the dish-

washer.

The water temperature of the cycle is too high.

Select a cycle with lower temperatures. After the cycle has ended, take glassware and silverware out of the appliance without delay.

The water temperature of the cycle is too high and the water is too soft.

Select a cycle with lower temperatures. Use detergent with glass protection. Adjust the water hardness setting on your dishwasher. “Setting the
water softening system”, Page 22

12.2Loading dishware
Arrange dishware correctly to optimize the dishwashing result and prevent damage to both dishware

and the appliance. The noise level may also vary depending on the items placed in your dishwasher.
NOTICE: Avoid dishwasher damage Do not load the dishwasher
with paper products, plastic bags, packing materials or anything other than normal, dishwasher safe dishware and kitchenware.
Tips ¡ Using the appliance allows you
to save energy and water compared to doing dishes by hand. ¡ See our website for examples of how to load your appliance efficiently. ¡ To save energy and water, load the machine with the number of place settings specified (standard load with dishes and silverware). ¡ For better washing and drying results, position items with curves or recesses at an angle so water can run off.
1. Remove large remnants of food from dishware. To save resources, do not prerinse dishware under running water.
2. Observe the following when arranging dishware:

28

­ Put heavily soiled dishware in the lower rack, e.g. pans. The more powerful spray jet ensures that the dishwashing result will be better.
­ To avoid damage to dishware, arrange it so it is stable and cannot tip over.
­ To avoid injury, arrange silverware with the points and sharp edges facing down.
­ Position containers with the openings facing down so no water can collect in them.
­ Do not block the spray arms – make sure that they can turn freely.
­ Do not place small parts in the collecting tray and do not block it with dishware so as not to obstruct the lid of the detergent dispenser.

Dishwareen-us
2. Check the washing tank and accessories for soiling and clean if necessary. “Cleaning and maintenance”, Page 38
12.4Loading patterns
Recommended loading patterns.
12 place settings: Lower rack

Upper rack

12.3Removing dishware
CAUTION Dishes can be very hot immediately after the cycle ends. Open the door slightly and al-
low dishes to cool for a few minutes before unloading.
1. To prevent water dripping onto dishware, unload it starting at the bottom and working up.

Third rack

29

en-usBasic Operation Additional loading patterns for 10 place settings: Lower rack
Upper rack
Third rack

Basic Operation
13Basic Operation
Basic Operation
13.1Protection against unintentional operation
Your appliance is equipped with a function that helps to prevent unintentional operation, e.g. by children. After starting the appliance, the door has to be closed within 4 seconds, otherwise the operation will be paused.
Note: This function cannot be deactivated.
Requirements ¡ Pressing Start to begin a wash
cycle ¡ Setting Delay time and press-
ing Start ¡ Opening the door while Delay
time is active ¡ Opening the door during a
wash cycle.
1. Close the door. 2. Press . a The wash cycle will resume.

13.2Switching on the appliance

Press

.

The program last selected and

the additional function last se-

lected will be set by default.

If you do not perform any ac-

tions on the appliance for 10

minutes, it will automatically

switch off.

13.3Setting a cycle
To adjust the wash cycle to the soiling level of the dishware, select a suitable programme. Press the right cycle button.

30

a The cycle is set and the cycle button flashes.
a The remaining run time of the cycle appears on the display.
13.4Setting options
You can set options to complete the chosen wash program.
Note: The available options depend on which program is selected.
Press the button for the relevant option.
a The option is set and the option button flashes.
13.5Setting the electronic delay time
You can delay the start of the wash cycle by up to 24 hours. 1. Press . a “h:01” appears on the display. 2. Use to set the required
start time for the wash cycle. 3. Press . a This activates the electronic de-
lay time.
Tip: To deactivate the electronic delay time, press repeatedly until “h:00” appears on the display.
13.6Starting the wash cycle
Press . a The wash cycle has ended
when the display shows “0h:00m”.
Notes ¡ If you want to add more dish-
ware while the appliance is running, do not use the collecting tray as a handle for the upper rack. You might touch the partially dissolved tablet.

Basic Operationen-us
¡ You can only change a cycle in progress if you can cancel it first. “Terminating the wash cycle”, Page 31
¡ To save energy, the appliance switches off automatically 10 minutes after the end of the wash cycle. If you open the appliance door immediately after the wash cycle has ended, the appliance will switch off after 4 seconds.

13.7Interrupting the wash cycle

1. Press On/Off.

The program is saved and the

appliance switches off.

2. Press On/Off.

3. Press

to resume the wash

cycle.

13.8Terminating the wash cycle

To end a cycle early or to switch

from one that has already started,

you will need to cancel it first.

Press 4 seconds.

for approx.

a All displays light up.

a As soon as the displays are off,

the display shows “0h:01m”

and the residual water is

pumped out.

a The cycle is cancelled and

ends after approx. 1 minute.

31

en-usBasic Operation
13.9Switching off the appliance
CAUTION To avoid risk of injury, always use caution when opening the door during or following a wash cycle as hot water or steam may escape. Do not fully open the door until
water noises have stopped and steam has subsided. 1. Please note the information on Preventing Material Damage Page 9. 2. Press On/Off.
32

Basic settingsen-us

Basic settings
14Basic settings
Basic settings
You can configure the basic settings for your appliance to meet your needs.

14.1Overview of the basic settings
The basic settings depend on the features of your appliance.

Basic setting Display Selection text

Description

W. hardness H00 1

H00 – H07

Set the water softening system to your water hardness. “Setting the water softening system”, Page 22 Level H00 switches the water softening system off.

Rinse aid disp. r05 1

r00 – r06

Set the amount of rinse aid. “Setting the amount of rinse aid”, Page 24 Switch the rinse aid system off with level r00.

Intensive drying d00 1

d00 – d01

The temperature is increased during the final rinse, which improves the drying result. This may increase the run time slightly.

Note: Not suitable for delicate items of dishware.

Switch Intensive drying on “d01” or off “d00”.

1 Factory setting (may vary according to model)

33

en-usBasic settings

Basic setting Display Selection text

Description

infoLight®

I01 1

I00 – I01

Switch InfoLight on or off. While the program is running, a spot of light is projected onto the floor below the appliance door. This light will not be visible if the appliance is installed at eye level with the cabinet front fitted flush. If the appliance door is not completely closed, the spot of light will flash. The program has ended when the spot of light is no longer visible on the floor. Level “I00” switches InfoLight off.

Signal volume b02 1

b00 – b03

Adjusting the signal volume. Level “b00” switches the signal tone off.

Wi-Fi

Cn0

Cn0 – Cn1 Switch the wireless net-

work connection on or off.

Level “Cn0” switches the

wireless network connec-

tion off.

The basic setting is not

available until you have

connected the appliance

with the Home Connect®

app.

“Home Connect® “,

Page 35

1 Factory setting (may vary according to model)

34

Home Connect® en-us

Basic setting Display Selection text

Description

Remote Start rc1

rc0 – rc2

Activate or deactivate “Remote Start “, Page 37. The following settings are possible: ¡ With the setting “rc0”,
the option is permanently deactivated. ¡ With the setting “rc1”, the option can be selected via the button. “Activating Remote Start “, Page 37 ¡ With the setting “rc2”, the option is permanently activated.

The basic setting is not available until you have connected the appliance with the Home Connect® app. “Home Connect® “, Page 35

Factory setting rE

Starting with
YES Confirming with

Restore changed settings to the factory settings. The settings for initial use must be configured.

1 Factory setting (may vary according to model)

14.2Changing the basic settings

1. Press

.

2. To open the basic settings,

press

for 3 seconds.

a The display shows Hxx. a The display shows .

3. Press

repeatedly un-

til the display shows the re-

quired setting.

4. Press

repeatedly until the

display shows the right value.

You can change one or more settings. 5. To save the settings, press
for 3 seconds.
Home Connect®
15Home Connect®
Home Connect®
This appliance is network-capable. Connecting your appliance to a mobile device lets you control its functions via the Home Connect® app. The Home Connect® services are not available in every country. The availability of the Home Connect®

35

en-usHome Connect®
function depends on the availability of Home Connect® services in your country. You can find information on this at: www.home-connect.com. To be able to use Home Connect®, you must first set up the connection to the WLAN home network (Wi-Fi 1) and to the Home Connect® app. ¡ The Home Connect® app guides you through the entire registration process. Follow the instructions in the Home Connect® app to implement the settings. Tips ¡ Consult the Home Connect®
documents supplied. ¡ Follow the instructions in the
Home Connect® app as well. Note: Also note the safety information in this instruction manual and ensure that it is also observed when operating the appliance using the Home Connect® app.
15.1Home Connect® quick start
Connect your appliance to a mobile device quickly and easily.
Setting up the Home Connect® app 1. Install the Home Connect® app
on your mobile device.
2

2. Start the Home Connect® app and set up access for Home Connect®. The Home Connect® app guides you through the entire registration process.
Setting up Home Connect® Requirements ¡ The Home Connect® app is in-
stalled on your mobile device. ¡ The appliance receives signals
from the WLAN home network (Wi-Fi) at its installation location. ¡ The appliance door is closed. 1. Open the Home Connect® app and scan the following QR code.
2. Follow the instructions in the Home Connect® app.
15.2Home Connect® settings
Adapt Home Connect® to your needs. You can find the Home Connect® settings in the basic settings for your appliance. Which settings the display shows will depend on whether Home Connect® has been set up and whether the appliance is connected to your home network.

1 Wi-Fi is a registered trade mark of the Wi-Fi Alliance. 2 Apple App Store und the Apple App Store logo are trademarks of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC.
36

15.3Remote Start
You can use the Home Connect® app to start the appliance with your mobile device.
Tip: If you select “rc2” in the Basic settings Page 35 of this function, the function is permanently activated, and you can start your appliance with a mobile device at any time.
Activating Remote Start
When you have selected “rc1” in the basic settings of this function, activate the function on your appliance.
Requirements ¡ The appliance is connected to
your WLAN home network. ¡ The appliance is connected to
the Home Connect® app. ¡ “rc1” is selected in the Basic
settings Page 35 of this function. ¡ A program is selected.
Press . If you open the appliance door, the function is automatically deactivated.
a button lights up.
Tip: To deactivate the function, press .
15.4Remote Diagnostics
The Customer Service can access your appliance via Remote Diagnostics if you ask them to do so, if your appliance is connected to the Home Connect® server and if Remote Diagnostics is available in the country where you are using the appliance.
Tip: Further information and details about the availability of Remote Diagnostics in your country

Home Connect® en-us
can be found in the Service/Support section of your local website: www.home- connect.com.
15.5Software update
You can use this function to update the software of your appliance, e.g. for optimization, troubleshooting or safety-relevant updates. The Home Connect® app informs you about available software updates.
15.6Data Protection
Please see the information on data protection. The first time your appliance is registered on a home network connected to the Internet, your appliance will transmit the following types of data to the Home Connect® server (initial registration): ¡ Unique appliance identification
(consisting of appliance codes as well as the MAC address of the installed Wi- Fi communication module). ¡ Security certificate of the Wi-Fi communication module (to ensure a secure data connection). ¡ The current software and hardware version of your appliance. ¡ Status of any previous reset to factory settings.
This initial registration prepares the Home Connect® functions for use and is only required when you want to use the Home Connect® functions for the first time.
Note: Please note that the Home Connect® functions can be utilized only with the Home Connect® app. Information on data protection can be called up in the Home Connect® app.

37

en-usCleaning and maintenance

Cleaning and maintenance
16Cleaning and maintenance
Cleaning and maintenance
To keep your appliance working efficiently for a long time, it is important to clean and maintain it carefully.
16.1Cleaning the tub
WARNING Using detergents containing chlorine may result in harm to health. Never use detergents contain-
ing chlorine.
1. Remove any heavy soiling in the interior with a damp cloth.
2. Add detergent to the detergent dispenser.
3. Select the program with the highest temperature.
4. Start the program without dishware. Page 31

16.2Cleaning agent
Only use suitable cleaning agents to clean your appliance.

16.3Tips on appliance care

Follow the tips on appliance care to make sure your appliance functions properly at all times.

Action

Benefit

Regularly wipe This ensures

the door seals, the parts of the

the front of the appliance will

dishwasher and remain clean

the control

and hygienic.

panel using a

damp cloth and

dishwashing

liquid.

If the appliance This will preis not going to vent unpleasbe used for a ant odors. while, leave the door slightly ajar.

16.4Machine Care
Deposits, e.g. from food remnants and limescale, can cause your appliance to malfunction. To avoid these problems and reduce odors, we recommend cleaning your appliance at regular intervals. Machine Care combined with machine cleaning products will provide the right care for your appliance.
Tip: You can buy our tested and approved Dishwasher Care and Machine Cleaner for Dishwashers online or from customer service. USA:

www.bosch-home.com/us/shopproductlist/dishwashing/cleaningand-care CA: www .bosch-home.ca/en/service/ cleaners-and-accessories
Machine Care is a program which removes various deposits in one wash cycle. Cleaning takes place in two phases:

38

Cleaning and maintenanceen-us

Phase Removal of

1

Grease and

limescale

2

Food remnants

and deposits

Cleaner

Placement

Liquid machine care Appliance interior,

product or machine e.g. bottle hung in

descaler in powder the silverware bas-

form.

ket or powder in the

interior.

Machine cleaner Detergent dispenser

To ensure optimal cleaning performance, the program doses the cleaners independently of each another during the relevant cleaning phase. Therefore, it’s important to place the cleaners correctly. Run Machine Care without dishware if the indicator for Machine Care lights up on the control panel or if advised to do so by the display. The indicator will go out after you have run Machine Care. If your appliance does not have a reminder function, we recommend performing Machine Care every 2 months.
Run Machine Care
Notes ¡ Run the Machine Care program
without any dishes in the dishwasher. ¡ Only use machine care products and machine cleaners specially designed for dishwashers. ¡ Make sure that there are no aluminum items, e.g. vent hood grease filters or aluminum pans, in the interior of the appliance. ¡ If you have not run Machine Care after 3 wash cycles, the indicator for Machine Care will go out automatically. ¡ For optimal cleaning performance, ensure the correct placement of cleaners.

¡ Follow the safety instructions given on the packagings of the machine care products and machine cleaners.
1. Remove any heavy soiling in the interior with a damp cloth.
2. Clean the filters. 3. Place the machine care product
in the appliance interior.
Only use machine care products specially designed for dishwashers.
4. Pour the machine cleaner into the detergent dispenser until it is filled completely.
Do not place any additional machine cleaner in the appliance interior.
5. Press . 6. Press . a Machine Care is run. a Once the wash cycle has
ended, the indicator for Machine Care goes out.

39

en-usCleaning and maintenance
16.5Filter system
The filter system removes coarse soiling from the dishwashing cycle.
3
2
1
1 Micro filter 2 Fine filter 3 Coarse filter
Cleaning filters Debris in the rinsing water can block the filters. 1. Check the filters for residues
after each dishwashing cycle. 2. Turn the coarse filter counter-
clockwise and take out the filter system . Ensure that foreign objects
do not fall into the sump.
2

3. Pull the micro filter downward and off.
4. Press the locking catches together and take the coarse filter upward and out . 2 1
5. Clean the filter elements under running water. Carefully remove the rim of debris between the coarse filter and the fine filter.
6. Put the filter system back together. Ensure that the locking catches on the coarse filter click into position.

1

40

7. Insert the filter system into the appliance and turn the coarse filter clockwise.
Ensure that the arrow markings match up.

Cleaning and maintenanceen-us
3. Check the outlet nozzles on the spray arms for blockages under running water and remove any foreign objects.
4. Insert the lower spray arm. a The spray arm clicks into posi-
tion. 5. Insert the upper spray arm and
screw firmly in place.

16.6Cleaning the spray arms
Limescale and soiling in the dishwashing water may block the nozzles and bearings on the spray arms. Clean the spray arms regularly. 1. Unscrew the upper spray arm
and pull down to remove .
1
2
2. Pull up the lower spray arm to remove.

41

en-usTroubleshooting

Troubleshooting
17Troubleshooting

Troubleshooting
You can eliminate minor issues on
your appliance yourself. Please
read the information on eliminat-

ing issues before contacting Customer Service. This may avoid unnecessary repair costs.

Issue
E:20-60 lights up alternately.

Cause and troubleshooting
Appliance has detected that the heating element is calcified. 1. Descale the appliance. 2. Operate the appliance with the Water softening
system.1

E:21-30 lights up alternately.

Intake opening of Zeolith container is covered by items of dishware.
Rearrange the dishware in the appliance so the Intake opening of the Zeolith container Page 11 is no longer obstructed.

E:30-00 lights up al- Water protection system is activated.

ternately.

1. Turn off the water faucet.

2. Call customer service Page 56.

E:31-00 lights up al- Water protection system is activated.

ternately.

1. Turn off the water faucet.

2. Call customer service Page 56.

E:32-00 lights up al- Inlet hose is kinked.

ternately or indicator Install the inlet hose without kinks.

for water supply lights up.

Water faucet is turned off. Turn on the faucet.

Water faucet is clogged or calcified. Turn on the faucet.
The flow rate must be at least 10 l/min when the water supply is open.

Filters in the water connection of the supply or AquaStop hose are blocked. 1. Switch off the appliance. 2. Pull out the power cord plug. 3. Turn off the water faucet. 4. Unscrew the water connection.

1 Depending on the appliance specifications 42

Troubleshootingen-us

Issue

Cause and troubleshooting

E:32-00 lights up al- 5. Remove the filter from the supply hose. ternately or indicator for water supply lights up.

6. Clean the filter. 7. Reinsert the filter in the supply hose. 8. Screw the water connection back on. 9. Check the water connection for leaks. 10.Restore the power supply. 11.Switch the appliance on.

E:34-00 lights up al- Water is continuously running into the appliance.

ternately.

1. Turn off the water faucet.

2. Call customer service Page 56.

E:61-02 lights up al- Not an appliance error. The drain pump cover is

ternately.

loose or a foreign object is blocking the pump.

Secure the cover of the drain pump so it clicks

into place or clean the drain pump.

E:61-03 lights up al- Not an appliance error. Garbage disposal is still

ternately. Water is plugged or the drain hose is kinked.

not draining.

Check that the garbage disposal plug is re-

moved and that the drain hose is not kinked.

Not an appliance error. The drain pump cover is loose or a foreign object is blocking the pump. Secure the cover of the drain pump so it clicks
into place or clean the drain pump.
43

en-usTroubleshooting

Issue

Cause and troubleshooting

E:61-03 lights up alternately. Water is not draining.

Not an appliance error. High loop is missing and/ or debris flushed back into drain hose and blocked it.
Be sure there is a high loop in the drain hose and that no debris has flushed back into the hose.

E:90-01 lights up alternately.

Power voltage is too low. There is no problem with the appliance. 1. Call an electrician.
2. Have the power voltage and electrical installation checked by an electrician.

E:92-40 lights up al- Filters are soiled or blocked.

ternately.

Clean the filters. “Cleaning filters”, Page 40

A different error code appears in the display window. E:01-00 to E:90-10
Dishware is not dry.

There is a technical issue.

1. Press

.

2. Pull out the power cord plug of the appliance or

switch off the breaker.

3. Wait at least 2 minutes.

4. Insert the power cord plug of the appliance in a power outlet or switch on the breaker.

5. Switch the appliance on. 6. If the problem occurs again:

Press

.

Turn off the water faucet.

Pull out the power cord plug.

Contact customer service Page 56 and

give the error code.

No rinse aid used or dosage set too low. 1. Add Rinse aid Page 24.
2. Set the amount of rinse aid to be dispensed. “Setting the amount of rinse aid”, Page 24

44

Troubleshootingen-us

Issue Dishware is not dry.

Cause and troubleshooting
Cycle or cycle option has no drying phase, or drying phase is too short. Select a wash cycle with drying. Page 15
Some option buttons decrease the drying result.
Water collects in recesses of dishware or silverware. Position dishware at an angle where possible.

Silverware is not dry.

The combined detergent used has a poor drying performance. 1. Use rinse aid to improve drying performance. 2. Use a different combined detergent with a bet-
ter drying performance.
Extra Dry/intensive drying not activated to improve drying performance. Activate Extra Dry/intensive drying.
Dishware removed too early or drying process not yet ended. 1. Wait until the program ends. 2. Only remove dishware 30 minutes after the
program has ended.
Rinse aid used has a limited drying performance. Use a name-brand rinse aid.
Eco products may have limited effectiveness.
Silverware not arranged properly in the silverware basket or silverware drawer. Droplets can form on the contact points of silverware. 1. Arrange silverware individually where possible.
Page 28 2. Avoid points of contact.

45

en-usTroubleshooting

Issue Appliance interior still wet after wash cycle.
Food remnants on dishware.

Cause and troubleshooting
Not an error. Condensation drying creates water droplets in the tub. This is normal. Moisture in the air condenses on the inside walls of the appliance, runs off, and is pumped out. No action required.
Dishware was placed too close together or rack is overfilled. 1. Arrange dishware with sufficient space in be-
tween.
The spray jets must reach the surfaces of the dishware. 2. Avoid points of contact.
Spray arm rotation is blocked. Arrange dishware so it does not obstruct spray
arm rotation.
Spray arm nozzles are blocked. Clean the Spray arms Page 41.
Filters are dirty. Clean the filters.
“Cleaning filters”, Page 40
Filters are inserted incorrectly and/or not engaged. 1. Insert the filters properly.
“Filter system”, Page 40 2. Twist filters into place.
Selected wash cycle is too light. Select a more intensive cycle.
Dishware has been precleaned too intensively. Then the sensors choose a lighter cycle. Stubborn remnants cannot be entirely removed. Only remove large remnants of food and do not
pre-rinse dishware.
Tall narrow containers in corner areas are not rinsed out adequately. Do not position tall narrow containers at too
great an angle or in corner areas.
Upper rack on right and left not set to same height. Set the upper rack on the right and left to the
same height.

46

Troubleshootingen-us

Issue

Cause and troubleshooting

Detergent residue in Lid of the detergent dispenser is blocked by items

the appliance

of dishware and will not open.

1. Arrange dishware in the upper rack so the tab

collecting tray is not obstructed by dishware.

“Loading dishware”, Page 28

Items of dishware are blocking the dispenser lid.
2. Do not place dishware or fragrance dispensers in the tab collecting tray.

The lid of the detergent dispenser is blocked by the tab and will not open.
Position the tab in the detergent dispenser crosswise, not vertically.

Tabs are used in the quick or short cycle. There is not enough time for the tab to dissolve.
Select a more intensive Wash cycle or use Powder detergent.

Detergent may lose its cleaning or dissolving ability after being stored a long time, or the detergent is clumped together.
Change your Detergent.

Water spots on plastic parts.

Droplet formation on plastic surfaces is unavoidable due to the laws of physics. Water spots are visible after drying. Select a more intensive program. Position dishware at an angle.
“Loading dishware”, Page 28
Use rinse aid. “Rinse aid”, Page 24
Set the water softening system higher. “Setting the water softening system”, Page 22

Wipeable or watersoluble coatings inside the appliance or on the door.

There is detergent residue. These coatings cannot generally be removed with chemicals. Change your Detergent.
Scrub the appliance by hand.

White coating is deposited inside the appliance. 1. Adjust the water softening system correctly.
“Setting the water softening system”, Page 22

In most cases you will need to increase the setting.
2. If necessary, change your detergent.

47

en-usTroubleshooting

Issue

Cause and troubleshooting

Wipeable or watersoluble coatings inside the appliance or on the door.
There are stubborn white coatings on the dishware, inside the appliance or on the door.

Special salt dispenser is not screwed tight. Screw the special salt dispenser tight.
There is detergent residue. These coatings cannot generally be removed with chemicals. Change your Detergent. Scrub the appliance by hand. Hardness range is set incorrectly or the water hardness is too high. Set the Water softening system to the water
hardness or add special salt.

3in1/organic/eco detergent is not effective enough.
Set the Water softening system to the water hardness and use separate detergents (name brand, special salt, rinse aid).

Too little detergent is being used. Increase the amount of detergent used or
change Detergent .

Selected wash cycle is too light. Select a more intensive wash program.

Tea residue or lip- Dishwashing temperature is too low.

stick marks on dish- Select a program with a higher dishwashing

ware.

temperature.

Too little detergent is being used or is unsuitable.
Use a suitable Detergent and follow the manufacturer’s instructions for the amount to be used.

Dishware has been precleaned too intensively. Then the sensors choose a lighter cycle. Stubborn remnants cannot be entirely removed.
Only remove large remnants of food and do not pre-rinse dishware.

There are colored coatings (blue, yellow, brown) inside the appliance or on stainless steel dishware that are difficult or impossible to remove.

The formation of films is due to substances contained in vegetables (cabbage, celery, potatoes, noodles, etc.) or tap water (manganese).
Clean the appliance.
You can remove coatings with Mechanical cleaning Page 38 or a machine cleaning product. It may not always be possible to completely remove coatings but they are harmless to health.

48

Troubleshootingen-us

Issue
There are colored coatings (blue, yellow, brown) inside the appliance or on stainless steel dishware that are difficult or impossible to remove.

Cause and troubleshooting
The formation of films is due to metal components on silver or aluminum dishware. Clean the appliance.
You can remove coatings with Mechanical cleaning Page 38 or a machine cleaning product. It may not always be possible to completely remove coatings but they are harmless to health.

There are colored deposits (yellow, orange, brown) that are ey to remove inside the appliance (mainly at the bottom).

The formation of films is due to ingredients of food remnants and tap water (limescale), “soaplike”. 1. Check the setting of the water softening sys-
tem. “Setting the water softening system”, Page 22
2. Add special salt. 3. If you are using combined detergents (tabs),
activate the water softening system.
Follow the information on detergents.

Plastic parts inside the appliance are discolored.

Plastic parts inside the appliance may become discolored over the life of the dishwasher.
Discoloration may come about and will not impair functioning of the appliance.

Plastic parts are dis- Dishwashing temperature is too low.

colored.

Select a program with a higher dishwashing

temperature.

Dishware has been precleaned too intensively. Then the sensors choose a lighter cycle. Stubborn remnants cannot be entirely removed.
Only remove large remnants of food and do not pre-rinse dishware.

There are remov- Amount of rinse aid to be dispensed is set too

able streaks on

high.

glasses, glassware Set the rinse aid system to a lower setting.

with a metallic ap-

“Setting the amount of rinse aid”, Page 24

pearance and silver-

ware.

No rinse aid has been added.

Add rinse aid.

“Adding rinse aid”, Page 24

There is detergent residue in the final rinse. Lid of detergent dispenser is blocked by dishware and will not open fully.
1. Arrange dishware in the upper rack so the tab collecting tray is not obstructed by dishware. “Loading dishware”, Page 28

49

en-usTroubleshooting

Issue

Cause and troubleshooting

There are remov-

Items of dishware are blocking the dispenser

able streaks on

lid.

glasses, glassware 2. Do not place dishware or fragrance dispensers

with a metallic ap-

in the tab collecting tray.

pearance and silverware.

Dishware has been precleaned too intensively. Then the sensors choose a lighter cycle. Stub-

born remnants cannot be entirely removed.

Only remove large remnants of food and do not pre-rinse dishware.

Irreversible clouding Glasses are not dishwasher-proof, only suitable

of glassware.

for dishwashers.

Use dishwasher-proof glasses.

Glasses are usually only suitable for cleaning in a dishwasher, i.e. long-term wear or longterm changes must be expected.

Avoid a lengthy steam phase (standing time after wash cycle ends).

Use a program with a lower temperature.

Set the softening system to the water hardness. “Setting the water softening system”, Page 22

Use detergent with a glass protection component.

Detergent residue is Spray arms were blocked by dishware so deter-

present in the deter- gent was not rinsed out.

gent dispenser or the tab collecting

Check that the spray arms are not blocked and can rotate freely.

tray.

Detergent dispenser was damp when detergent

was added.

Only add detergent to the detergent dispenser

when dry.

Excessive formation Hand soap got in the rinse aid dispenser.

of foam occurs.

Immediately add rinse aid to the dispenser. “Adding rinse aid”, Page 24

Rinse aid has been spilled. Remove the rinse aid with a cloth.

Detergent or machine care product used causes excessive foaming.
Change the brand of detergent.

Connection to home WLAN on router is not active.

network is not es- Check the wireless network connection of your

tablished.

router.

50

Troubleshootingen-us

Issue

Cause and troubleshooting

WLAN display is flashing.

Connection to home network is not available. Activate the wireless network connection on
your router.

Home Connect can- Home Connect set incorrectly.

not be implemented Please consult the documents supplied for

correctly.

Home Connect®.

There is a technical error. Please consult the information on support in
the documents supplied for Home Connect®.

Special salt refill in- Insufficient special salt.

dicator lights up.

Add Special salt.

Sensor does not detect special salt tablets. Do not use special salt tablets.

Refill indicator for Water softening system is switched off.

special salt does not Set the water softening system.

light up.

“Setting the water softening system”,

Page 22

Refill indicator for rinse aid lights up.

No rinse aid. 1. Add Rinse aid Page 24.
2. Set the amount of rinse aid to be dispensed. “Setting the amount of rinse aid”, Page 24

Refill indicator for rinse aid does not light up.

Rinse aid system is switched off. Set the amount of rinse aid.
“Setting the amount of rinse aid”, Page 24

Display flashes.

Appliance door is not closed properly. Close the appliance door.
Arrange the dishware so that no parts project beyond the rack and prevent the appliance door from closing properly.

51

en-usTroubleshooting

Issue
All LEDs light up or flash.

Cause and troubleshooting
Electronics have detected a fault. 1. Press the main switch button for approx. 4 sec-
onds. “Controls”, Page 13
The appliance is reset and restarted. 2. If the problem occurs again:
Switch off the appliance. Unplug the power plug or switch off the cir-
cuit breaker in the fuse box. Wait at least 2 minutes. Switch on the circuit breaker in the fuse box
or plug in the power plug. Switch on the appliance. 3. If the problem occurs again:
Contact customer service. “Customer Service”, Page 56

UP appears on the display.

A software update is available. Press the remote start button to install the soft-
ware update.
a After a successful software update, “Suc” appears on the display for a few seconds.

Water is left in the Filter system or area under the filters is blocked.

appliance at the end 1. Clean the Filters Page 40.

of the program.

2. Clean the Drain pump Page 54.

Program has not yet ended. Wait until the program ends or terminate the
program with Reset. “Terminating the wash cycle”, Page 31

Appliance cannot be Software update is taking place.

switched on or oper- Wait until the software update has finished.

ated.

Appliance functions have failed.

1. Pull out the power cord plug or switch off the

breaker.

2. Wait at least 2 minutes.

3. Connect the appliance to the power supply.

4. Switch the appliance on.

Appliance does not The breaker has tripped.

start.

Check the relevant breaker.

Power cord is not inserted. 1. Check whether the power outlet is working.

52

Troubleshootingen-us

Issue
Appliance does not start.

Cause and troubleshooting
2. Check whether the power cord plug is properly inserted in the power outlet and on the rear of the appliance.

Appliance door is not closed properly. Close the appliance door.

Wash cycle starts You did not wait until the cycle ended. up automatically. “Terminating the wash cycle”, Page 31

Appliance stops dur- Appliance door is not closed properly.

ing the cycle or cuts Close the appliance door.

out.

Power and/or water supply has been interrupted.

1. Check the power supply.

2. Check the water supply.

Upper rack is pressing against inner door and preventing appliance door from being closed securely. Check whether the rear panel of the appliance
is being pressed in by a power outlet or a hose holder that has not been removed.
Arrange the dishware so that no parts project beyond the rack and prevent the appliance door from closing properly.

Appliance door can- Door lock has been activated.

not be closed.

Close the appliance door with greater force.

Door cannot be closed due to installation method. Check whether the appliance has been in-
stalled properly.
When closed, the appliance door, its decor or attached parts should not knock against adjacent cabinets or the worktop.

Lid on the detergent Detergent dispenser or lid are blocked by sticky

dispenser cannot be detergent residue.

closed.

Remove detergent residue.

Filling valves mak- Caused by the domestic installation. No fault ing knocking noises. present in the appliance. Does not affect function-
ing of the appliance.
Can only be remedied in the home installation.

Noise level varies

The noise level can vary, depending on what kind of dishes are loaded and where they are placed.
Make sure the dishware is loaded in the most secure way, resting on the tines and not hitting each other. “Loading dishware”, Page 28

Spray arm is striking dishes.

53

en-usTroubleshooting

Issue Noise level varies

Cause and troubleshooting
Arrange dishware so the spray arms do not strike dishware.
With a small load the water jets directly strike against the tub. Distribute the dishware evenly. Load the appliance with more dishware.
Light items of dishware move about during the wash cycle. Position light items of dishware securely.

17.1Clean drain pump
Large food remnants or foreign objects can block the drain pump. As soon as the dishwashing water no longer drains properly, the drain pump must be cleaned.
CAUTION There may be some sharp debris, such as glass fragments, blocking the drain pump. Use caution when removing
parts for cleaning.
1. Disconnect the appliance from the power supply.
2. Remove the upper and lower rack.
3. Remove the filter system. 4. Scoop out any water.
Use a sponge if necessary. 5. Pry the pump cover off using a
spoon and grip it by the crosspiece.

6. Lift the pump cover diagonally inward and take it out.
a Now you can reach the impeller with your hand.
7. Remove any food remnants or foreign objects in the area of the impeller.
8. Insert the pump cover and press down .
2 1
a The pump cover clicks into position.
9. Install the filter system. 10.Insert the upper and lower rack.

54

Transportation, storage and disposalen-us

Transportation, storage and disposal
18Transportation, storage and disposal
Transportation, storage and disposal
18.1Removing the appliance
1. Disconnect the appliance from the power supply.
2. Turn off the water faucet. 3. Detach the drain connection. 4. Detach the water connection. 5. Loosen any screws fastening
the appliance to cabinet parts. 6. Remove the base panel if fitted. 7. Pull the appliance out carefully,
along with the hose behind it.
18.2Vacation and Storage
NOTICE: Preparing your unit for vacation Before leaving for vacation dur-
ing warmer weather, besides turning off the main valve, also turn off water supply at the nearest point to the dishwasher. During colder weather, please follow the instructions for winterizing your unit below. Winterizing your unit If your dishwasher will be unused for an extended period of time in a location that experiences freezing temperatures (vacation home or through a vacation period), have your dishwasher winterized by an authorized service provider.

18.3Transporting the appliance
To avoid damage to the appliance, empty it before transporting.
Note: Always transport the dishwasher upright to prevent residual water getting into the machine’s controls and damaging the appliance.
1. Remove dishware from the appliance.
2. Secure loose parts. 3. Switch on the appliance.
Page 30 4. Select the cycle with the high-
est temperature. 5. Start the cycle. Page 31 6. To drain the appliance, termi-
nate the cycle after approx. 4 minutes. “Terminating the wash cycle”, Page 31 7. Switch off the appliance. 8. Turn off the water faucet. 9. To empty the residual water out of the appliance, detach the supply hose and let the water drain out.
18.4Disposal of your old appliance
Environmentally sound disposal allows valuable raw materials to be recycled.
WARNING Avoid a risk of entrapment upon disposal. Unplug the appliance from the
power outlet. Cut the power cord and remove
the door upon discarding the appliance.
Check your local area for large appliance recycling programs.

55

en-usCustomer Service
Customer Service
19Customer Service
Customer Service
With any warranty repair, we will make sure your appliance is repaired by an authorized service provider using genuine replacement parts. We use only genuine replacement parts for all repairs. Detailed information on the warranty period and terms of warranty can be found in the Statement of Limited Product Warranty, from your retailer, or on our website. If you contact the Customer Service, you will need the model number (E-Nr.), the production number (FD) and the consecutive numbering (Z-Nr.) of your appliance. USA: 1-800-944-2904 www.bosch- home.com/us/ownersupport/get-support www.bosch-home.com/us/shop CA: 1-800-944-2904 www.bosch- home.ca/en/service/ get-support www.bosch-home.ca/en/service/ cleaners-and- accessories For assistance with connecting to Home Connect®, you can also view instructions here: www.home-connect.com/us/en/ help-support/set-up
19.1Model number (ENr.), production number (FD) and consecutive numbering (Z-Nr.)
You can find the model number (E-Nr.), the production number (FD) and the consecutive numbering (Z-Nr.) on the appliance’s rating plate. The rating plate is located inside the appliance door.

Making a note of your appliance’s details and the Customer Service telephone number will enable you to find them again quickly.
19.2AquaStop® Pledge
In addition to the standard warranty provided by BSH, BSH will also compensate customers for damage caused by a specific fault in the AquaStop system giving rise to a valid warranty claim. Compensation will be provided under the following conditions: ¡ If water damage is caused by a
defect in materials or workmanship in the AquaStop system, BSH will compensate customers reasonable and verifiable damages. ¡ A condition of all warranty claims is the appliance with AquaStop must have been installed and connected correctly in accordance with all instructions; this also includes a properly installed AquaStop extension (genuine accessories). The warranty does not cover defective feed lines or fittings leading to the AquaStop connection at the tap.

56

Technical specificationsen-us

Technical specifications
20Technical specifications

Technical specifications
Weight Voltage Power rating Fuse Water pressure
Inlet rate Water temperature
Load capacity

Max.: 60 kg/132 lbs 120 V, 60 Hz 1440 W 12 A ¡ Min. 7.25 psi (50 kPa) ¡ Max. 145 psi (1000 kPa) Min. 2.6 gal/min Cold water. Hot water max.: 140 °F/ (60 °C) 15 place settings

20.1Information
regarding Free and
Open Source
Software
This product includes software components that are licensed by the copyright holders as free or open source software. The applicable license information is stored on your home appliance. You can also access the applicable license information via your Home Connect® app: “Profile -> Legal information -> License Information”.1 You can download the license information on the brand product website. (Please search on the product website for your appliance model and additional documents). Alternatively, you can request the relevant information from ossrequest@bshg.com or BSH Hausgeräte GmbH, Carl-Wery-Str. 34, 81739 Munich, Germany. The source code will be made available to you on request.

Please send your request to ossrequest@bshg.com or BSH Hausgeräte GmbH, Carl- Wery-Str.34, 81739 Munich, Germany. Subject: ,,OSSREQUEST” The cost of performing your request will be charged to you. This offer is valid for three years from the date of purchase or at least as long as we offer support and spare parts for the relevant appliance.
STATEMENT OF LIMITED PRODUCT WARRANTY
21STATEMENT OF LIMITED PRODUCT WARRANTY
STATEMENT OF LIMITED PRODUCT WARRANTY
21.1What this warranty covers & Who it applies to
The limited warranty provided by BSH Home Appliances (“Bosch”) in this Statement of Limited Product Warranty applies only to the

1 Depending on the appliance specifications 57

en-usSTATEMENT OF LIMITED PRODUCT WARRANTY

Bosch appliance sold to you (“Product”), provided that the Product was purchased: ¡ For your normal, household
(non-commercial) use, and has in fact at all times only been used for normal household purposes. ¡ New at retail from a BSH authorized dealer or directly from BSH (not a display, “as is”, or previously returned model), and not for resale, or commercial use. ¡ Within the United States or Canada, and has at all times remained within the country of original purchase.
The warranties stated herein apply to the original purchaser of the product warranted herein and to each succeeding owner of the product purchased for ordinary home use during the term of the warranty. Please make sure to register your Product; while not necessary to effectuate warranty coverage, it is the best way for Bosch to notify you in the unlikely event of a safety notice or product recall.
21.2How long the
warranty lasts
Bosch warrants that the Product is free from defects in materials and workmanship for a period of three hundred and sixty-five (365) days from the date of the original delivery. The foregoing timeline begins to run upon the date of the original delivery, and shall not be stalled, tolled, extended, or suspended, for any reason whatsoever. This Product is also warranted to be free from cosmetic defects in material and workmanship (such as scratches of stainless steel, paint/ porcelain blemishes, chips, dents,

or other damage to the finish) of the Product, for a period of thirty (30) days from the date of delivery or closing date for new construction. This cosmetic warranty excludes slight color variations due to inherent differences in painted and porcelain parts, as well as differences caused by kitchen lighting, product location, or other similar factors. This cosmetic warranty specifically excludes any display, floor, “As Is”, or “B” stock appliances.
21.3Extended Warranty
BSH also provides these additional limited warranties: ¡ 5 year limited warranty on elec-
tronics: BSH will repair or replace any BSH microprocessor or printed circuit board if it proves to be defective in materials or workmanship (excludes labor charges). ¡ 5 year limited warranty on dish racks: BSH will replace the upper or lower dish rack (excluding rack components), if the rack proves defective in materials or workmanship (excludes labor charges). ¡ Lifetime warranty against stainless steel rust through: BSH will repair or replace your dishwasher with the same model or a current model that is substantially equivalent or better in functionality, if the inner liner should rust through (excludes labor charges). ¡ BSH will repair or replace the stainless steel door if the door should rust through (excludes labor charges).

58

STATEMENT OF LIMITED PRODUCT WARRANTYen-us

21.4Repair/replace as
your exclusive
remedy
During this warranty period, Bosch or one of its authorized service providers will repair your Product without charge to you (subject to certain limitations stated herein) if your Product proves to have been manufactured with a defect in materials or workmanship. If reasonable attempts to repair the Product have been made without success, then Bosch will replace your Product (upgraded models may be available to you, in Bosch’s sole discretion, for an additional charge). Nothing in this warranty requires damaged or defective parts to be replaced with parts of a different type or design than the original part. All removed parts and components shall become the property of Bosch at its sole option. All replaced and/or repaired parts shall assume the identity of the original part for purposes of this warranty and this warranty shall not be extended with respect to such parts. Bosch’s sole liability and responsibility hereunder is to repair manufacturer-defective Product only, using a Bosch authorized service provider during normal business hours. For safety and property damage concerns, Bosch highly recommends that you do not attempt to repair the Product yourself, or use a non-authorized service provider; Bosch will have no responsibility or liability for damage resulting from repairs or work performed by a nonauthorized service provider. Authorized service providers are those persons or companies that have been specially trained on Bosch products, and who pos-

sess, in Bosch’s opinion, a superior reputation for customer service and technical ability (note that they are independent entities and are not agents, partners, affiliates or representatives of Bosch). Nevertheless, taking your product to be serviced by a repair shop that is not affiliated with or an authorized dealer of Bosch will not void this warranty. Also, using third- party parts will not void this warranty. Notwithstanding the foregoing, Bosch will not incur any liability, or have responsibility, for the Product if it is located in a remote area (more than 100 miles from an authorized service provider) or is reasonably inaccessible, hazardous, threatening, or treacherous locale, surroundings, or environment; in any such event, if you request, Bosch would still pay for labor and parts and ship the parts to the nearest authorized service provider, but you would still be fully liable and responsible for any travel time or other special charges by the service company, assuming they agree to make the service call. Further, to the extent you have installed the Product in a difficult-toaccess location or have otherwise installed temporary or permanent fixtures that create barriers to accessing or removing the Product, Bosch will not incur any liability for, or have responsibility, for work or costs associated with moving the Product or otherwise creating access to the Product in order to repair or replace it. All such costs shall be your sole responsibility.
21.5Out of warranty
product
Bosch is under no obligation, at law or otherwise, to provide you with any concessions, including

59

en-usSTATEMENT OF LIMITED PRODUCT WARRANTY

repairs, prorates, or Product replacement, once this warranty has expired.
21.6Warranty exclusions
The warranty coverage described herein excludes all defects or damage that are not the direct fault of Bosch, including without limitation, one or more of the following: ¡ Use of the Product in anything
other than its normal, customary and intended manner (including without limitation, any form of commercial use, use or storage of an indoor product outdoors, use of the Product in conjunction with air or watergoing vessels). ¡ Any party’s willful misconduct, negligence, misuse, abuse, accidents, neglect, improper operation, failure to maintain, improper or negligent installation, tampering, failure to follow operating instructions, mishandling, unauthorized service (including selfperformed “fixing” or exploration of the appliance’s internal workings). ¡ Adjustment, alteration or modification of any kind. ¡ A failure to comply with any applicable state, local, city, or county electrical, plumbing and/ or building codes, regulations, or laws, including failure to install the product in strict conformity with local fire and building codes and regulations. ¡ Ordinary wear and tear, spills of food, liquid, grease accumulations, or other substances that accumulate on, in, or around the Product. ¡ Any external, elemental and/or environmental forces and factors, including without limitation, rain, wind, sand, floods,

fires, mud slides, freezing temperatures, excessive moisture or extended exposure to humidity, lightning, power surges, structural failures surrounding the appliance, and acts of God. ¡ Service calls to correct the installation of your Product, to instruct you how to use your Product, to replace house fuses or correct house wiring or plumbing. ¡ Removal and replacement of trim or decorative panels that interfere with servicing the Product. ¡ Damage or defects caused by labor or parts installed by any non-authorized service provider, unless approved by Bosch before service is performed.
In no event shall Bosch have any liability or responsibility whatsoever for damage to surrounding property, including cabinetry, floors, ceilings, and other structures or objects around the Product. Also excluded from this warranty are Products, on which the serial numbers have been altered, defaced, or removed; service visits to teach you how to use the Product, or visits where there is nothing wrong with the Product; correction of installation problems (you are solely responsible for any structure and setting for the Product, including all electrical, plumbing or other connecting facilities, for proper foundation/flooring, and for any alterations including without limitation cabinetry, walls, floors, shelving, etc.); and resetting of breakers or fuses TO THE EXTENT ALLOWED BY LAW, THIS WARRANTY SETS OUT YOUR EXCLUSIVE REMEDIES WITH RESPECT TO PRODUCT, WHETHER THE CLAIM ARISES IN CONTRACT

60

STATEMENT OF LIMITED PRODUCT WARRANTYen-us

OR TORT (INCLUDING STRICT LIABILITY, OR NEGLIGENCE) OR OTHERWISE. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED. ANY WARRANTY IMPLIED BY LAW, WHETHER FOR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR OTHERWISE, SHALL BE EFFECTIVE ONLY FOR THE PERIOD THAT THIS EXPRESS LIMITED WARRANTY IS EFFECTIVE. IN NO EVENT WILL THE MANUFACTURER BE LIABLE FOR CONSEQUENTIAL, SPECIAL, INCIDENTAL, INDIRECT, “BUSINESS LOSS”, AND/ OR PUNITIVE DAMAGES, LOSSES, OR EXPENSES, INCLUDING WITHOUT LIMITATION TIME AWAY FROM WORK, HOTELS AND/OR RESTAURANT MEALS, REMODELLING EXPENSES IN EXCESS OF DIRECT DAMAGES WHICH ARE DEFINITIVELY CAUSED EXCLUSIVELY BY BOSCH, OR OTHERWISE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, AND SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. No attempt to alter, modify or amend this warranty shall be effective unless authorized in writing by an officer of BSH.

21.7Obtaining warranty service
To obtain warranty service for your product, you should contact Bosch Customer Support at 1-800-944-2904 to schedule a repair.
21.8Product information
For handy reference, copy the information below from the rating plate. Keep your invoice and/or delivery documents for warranty validation.
Model number (E-Nr.)
Production number (FD)
Date of delivery

61

Register your appliance to
enjToyhacunsktoymoiuzefdobrebnueyfiitns.g a Bosch Home Thank you for being a Bosch customer! Appliance!
Simply create a MyBosch account, then register your appliance. You’ll find a variety of customzed information in MyBosch such as:
Register your new device on MyBosch now and profit directly · Difsrcoomun:ts for filters, cleaners, accessories & parts
· Easy access to manuals & appliance specifications · E·asEyxapcecretstsiptso&patrritcsklsisftor your appliance · aCf··utesW DrtioasamcrpropiazulneinatdtynsoceffexofetrreerangfcsioscirotertnsahstoeoiporBinteio)ossnc &shsAppapreli-apnacretsService Plan (sent by mail Reg· isDtiegrithaelrme:anual and all appliance data at hand ww·wE.basoyscahc-cheosms et.ocoBmos/cuhs /HoowmneerA-spupplpiaonrct/ems ySbeorvsciche
Free and easy registration ­ also on mobile phones: www.bosch-home.com/welcome
Looking for help?
You’ll find it here.
Looking for help? You’ll find it here. No matter what, no matter when: Bosch is here to support you.
We’re here to assist with usage instructions, cleaning tips, accessories & parts, troubleshooting, and repairs.

wFriizwneEldwdexom.Bbpnoosleissnrccethhra- sehdesorvomviuiccereec.cesofsaomtsr:/uucysho/uoaswr FnBAeoQr-sssc,uhhpophwoor- ttmo/g-eveitda-espuopps,plimoarnatncueasls,,hwealrprawntiieths apnrdoabu-tho-

Conotracat ures:pair from Bosch experts. PleFasinedhaovuetyeouvremryotdheinl Nguambboeurt(Et-hNer)mreaandyy

wwhaeynsc:Boontsacchtincgauns.support

1-8y0o0-u9:44-2904

wwwww.bows.cbho-hsocmhe-.hcoomm/eu.sc/oowmn/esre-sruvpipcoert/contact-us

Contact data of all countries are listed in the attached service

directory.

BSH Home Appliances Corporation 1901 Main Street, Suite 600 Irvine, CA 92614 USA www.bosch-home.com
9001798968
9001798968 (021123) 650 V5 en-us

1-800-944-2904 © 2022 BSH Home Appliances Corporation

References

• Nect | Home
• Home Appliances Global Website | Bosch
• Bosch Service | Service worldwide
• Welcome to MyBosch
• Connect your household | Home Connect
• Connect your household | Home Connect

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