Simshine SC-AI08 SimCam Baby Pro Monitor User Guide
- June 6, 2024
- Simshine
Table of Contents
SimCam BabyPro Monitor
User Guide
Last updated: 2021-05-19
About the guide
This user guide gives the basics about how to setup and install the product. There are more detailed in-APP instructions that can guide you through every step of the way.
Need help from our support team?
Email to: [email protected]
https://www.simshine.ai/support
Download the latest user manual at the above address.
Step 1 – Learn about the product
Product profile
SimCam Baby Pro is a smart video baby monitor that uses on-device Al track your baby’s safety and health.
Key features
- Sleep tracking – receive alerts when your baby falls asleep and wakes up.
- Virtual fencing – receive alerts when your baby is getting out of the virtual fence you’ve setup on the APP.
- Crying detection & automatic soothing – Receive alerts when your baby is crying. Automate a gentle lullaby to soothe the little one.
- 1080P invisible night vision – Get a clear view of the little one with more details day and night.
- Memory journal – Automatically take a snapshot upon the detection of your baby’s face.
What’s in the box
Meet the SimCam Baby Pro
Step 2 Setup the WiFi
Download and install the SimHome APP
- Please search for “SimHome” in Google Play or IOS App Store to download the SimHome APP to your mobile device.
- Tap “register account” to create an account with your email address.
Pair and WiFi setup
- Sign in to your account.
- Add a new device to the APP.
- Select the SimCam Baby Pro as the device.
- Please follow the in-APP instruction to setup the WiFi.
Tip:
WiFi name and password accepts English characters, symbols and numbers. If you
want to connect the baby monitor to a new WiFi, please press and hold the
reset button for more than 5 seconds to reset the doorbell.
Step 3 Install the SimCam Baby Pro
SimCam Baby Pro can be placed on a flat suJace or mounted on the edge of a
crib. Don’t install the holder at the head or the end of the crib. It is
recommended to install the holder at the left or right edge of the
crib.
Attach the c-clamp of the holder to the crib and tighten it with the knob. Align the camera with the holes on the base of the holder and rotate the camera until it snaps into place. Plug the USB power cable into the camera.
You can extend the holder to your desired height and tighten it with the
knob.
Warning:
- Install the crib holder to a sturdy, square piece of furniture. It is not recommended to mount it on a round object.
- Do not shake the holder. Don’t allow the baby to play with the holder.
- After installation, test its stability regularly. We will not take any responsibilities for any damage or injuries due to inappropriate installa- tion.
Status LED guide
Status light color
|
Camera’s status
---|---
Blinking red| The camera is not connected to WiFi.
Blinking blue| The camera is attempting to connect to WiFi.
Blinking blue off| The camera is connected to WiFi.
Solid red| The camera is connected to WiFi, but not connected to the Internet.
Solid yellow| The camera is updating the firmware.
Blinking yellow| The camera is having a system error.
Additional information
More help in the APP
You can find more settings of the APP and the troubleshooting by tapping the
hamburger menu on the top left.
You can find the settings of each device and an in-APP instruction by tapping
the 3 dots icon above the live stream.
Warranty
What does this warranty cover?
Simshine warrants that each Simshine’s product you purchase is free from any
defects in material or workmanship under normal use during the Warranty
Period. The warranty period for a Simshine product is twelve (12) months from
the day when the product is delivered to the first end-user. During the
Warranty Period, SimShine will repair or replace, at no charge, products or
parts of a product that proves defective because of improper material or
workmanship, under normal use and maintenance.
What is not covered by this warranty?
Defects caused by incorrect use or improper installation not following the
product manual instructions;
Defects caused by unauthorized modification, repairs, disassem- bly or use
with third-party components or product;
The serial number has been removed or defaced from the Simshine product;
Damages caused by lightning, fire, earthquake, tornado, or other events of
force majeure;
Consumables parts, including but not limited to batteries, unless damage is
due to defects in material or workmanship of the product;
Simshine products purchased from an unauthorized reseller; Damage caused by
third-party service providers who are not authorized by Simshine;
Fail to provide proof of purchase that you are the authorized user of the
product;
Any non-Simshine branded products, such as batteries, SD card and cables, even
if sold or shipped with Simshine products;
Products marked as “Sample” or “Not for Sale”, or sold “AS IS”;
This warranty cannot be transferred from the original end-user to others;
Any indirect or consequential damages or losses resulting from the product failure such as loss of data and loss of business.
Return & Refund
If customers are not completely satisfied with the Simshine product, they can
return it within 30 days after the receipt of the product.
To be eligible for a return, the product must be unused and returned in the
same condition that you received it. It must also be in the original
packaging. Products that show any signs of wear, or that are not packaged like
new with all accessories and manuals will not be accepted under this return
policy. To complete your return, we require a receipt or proof of purchase and
the serial number. Customers will have to pay all the return shipping costs.
No restocking fee will be charged for the return of a product.
Once your returned product is received and inspected, we will email you a notification of receipt. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a cepain amount of days. Please note shipping charges are non- refundable.
How to obtain warranty service?
Contact Simshine support team by email supportOsimshine.ai or Simshine
authorized resellers/repair centers and describe the product issues. They will
attempt to identify and resolve the problem of your product by offering you
tips and advice, software or firmware updates.
If the problem cannot be identified or resolved through remote assistance or
software updates, you will be requested to return the product to the address
provided by Simshine or authorized resellers.
Simshine will examine the returned product to identify the problem, if
Simshine determines that the problem in question is not covered by this
warranty, you will have to apply for paid repair service.
Warranty card
If you want to claim warranty service, please fill out the warranty card below
and return it with the product.
Customer’s Name:
Email:
Phone:
Address: _
_Dealer’s name:
Dealer’s address: _
Date of purchase(DD/MM/YY):
_Order number:
Serial Number:
Type of services: Repair Exchange Return
Description of issues: __
The serial number can usually be found on the bottom of the product.
FCC Warnning:
This equipment has been tested and found to comply with the limits for a Class
B digital device, Pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more
of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Caution: Any changes or modifications to this device not explicitly
approved by manufacturer could void your authority to operate this equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions:
- This device may not cause harmful interference, and
- this device must accept any interference received, including interference that may cause undesired operation. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body.
Simshine Intelligent Technology Co., Ltd.
www.simshine.ai
Made in China