APC BX1000UXI Back-UPS User Manual

APC BX1000UXI Back-UPS

Important Safety Information

Read the instructions carefully to become familiar with the equipment before trying to install, operate, service or maintain it. The following special messages may appear throughout this manual or on the equipment to warn of potential hazards or to call attention to information that clarifies or simplifies a procedure.

• The addition of this symbol to a Danger or Warning safety label indicates that an electrical hazard exists which will result in personal injury if the instructions are not followed.
• This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death.

DANGER
DANGER indicates a hazardous situation which, if not avoided, will result in death or serious injury.

WARNING
WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.

CAUTION
CAUTION indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

NOTICE
NOTICE is used to address practices not related to physical injury.

Safety and General Information

Inspect the package contents upon receipt. Notify the carrier and dealer if there is any damage.

• This UPS is for indoor use only.

• Do not operate this UPS in direct sunlight, in contact with fluids, or where there is excessive dust or high humidity.

• Do not operate the UPS near open windows or doors.

• Be sure the air vents on the UPS are not blocked. Allow adequate space for proper ventilation.
  NOTE: Allow a minimum of 20 cm clearance on all four sides of the UPS.

• Environmental factors impact battery life. Elevated ambient temperatures, poor quality utility power, and frequent discharges will shorten battery life. Follow the battery manufacturer recommendations.

• Connect the Back-UPS power cable directly to a wall outlet. Do not use surge protectors or extension cords.

Electrical safety

• Connection to the branch circuit (mains) must be performed by a qualified electrician.
• The protective earth conductor for the UPS carries the leakage current from the load devices (computer equipment). An insulated ground conductor is to be installed as part of the branch circuit that supplies the UPS. The conductor must have the same size and insulation material as the grounded and ungrounded branch circuit supply conductors. The conductor will be green and with or without a yellow stripe.
• The UPS input ground conductor must be properly bonded to protective earth at the service panel.
• If the UPS input power is supplied by a separately derived system, the ground conductor must be properly bonded at the supply transformer or motor generator set.

Battery safety

CAUTION

RISK OF HYDROGEN SULPHIDE GAS AND EXCESSIVE SMOKE

• Replace the battery at least every 5 years or at the end of its service life, whichever is earlier.
• Replace the battery immediately when the UPS indicates battery replacement is necessary.
• Replace batteries with the same number and type of batteries as originally installed in the equipment.
• Replace the battery immediately when the UPS indicates a battery over-temperature condition or when there is evidence of electrolyte leakage. Power off the UPS, unplug it from the AC input, and disconnect the batteries. Do not operate the UPS until the batteries have been replaced.

Failure to follow these instructions can result in injury.

• Servicing of batteries should be performed or supervised by personnel knowledgeable about batteries and the required precautions.
• CAUTION: Do not dispose of batteries in a fire. The batteries may explode.
• CAUTION: Do not open or mutilate batteries. Released material is harmful to the skin and eyes. It may be toxic.
• CAUTION: Before installing or replacing the batteries, remove conductive jewelry such as chains, wrist watches, and rings. High energy through conductive materials could cause severe burns.
• CAUTION: A battery can present a risk of electrical shock and high short-circuit current. Failed batteries can reach temperatures that exceed the burn thresholds for touchable surfaces.The following precautions should be observed when working on batteries:
  • Disconnect the charging source prior to connecting or disconnecting battery terminals.
  • Do not wear any metal objects including watches and rings.
  • Do not lay tools or metal parts on top of batteries.
  • Use tools with insulated handles.
  • Wear rubber gloves and boots.
  • Determine if battery is either intentionally or inadvertently grounded. Contact with any part of a grounded battery can result in electric shock and burns by high short-circuit current. The risk of such hazards can be reduced if grounds are removed during installation and maintenance by a skilled person.

Hardwiring safety

• Verify that all branch circuit (mains) are deenergized, and locked out before installing cables or making connections, whether in the junction box or to the UPS.
• Wiring by a qualified electrician is required.
• Check national and local codes before wiring.
• Select wire size and connectors according to national and local codes.
• Strain relief is required for all hardwiring.
• All openings allowing access to UPS hardwiring terminals must be covered. Failure to do so may result in personal injury or equipment damage.

Package Contents

Front Panel Features

| POWER ON/OFF

button and LED

| Press the POWER ON/OFF button to switch the UPS on or off. The LED illuminates green to indicate that power is supplied to the connected equipment both on mains and on battery.

The LED illuminates red to indicate detected faults.

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| Charging LED| The LED illuminates to indicate the battery is charging. Once

the battery is charged, the LED will turn off.

Rear Panel Features

| External battery terminal| Use these terminals to connect the external battery to the UPS. Connect the red wire to the positive and the black wire to the negative terminals of the external battery.
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| Charging current selection switch| Select the charging current of the UPS as per the Ah rating of the connected external battery.

NOTE: If wrong charging current is chosen, the battery life

might reduce. See “Charging current selection switch” on page 8.

| Battery type selection switch| Use this switch to select either SMF or Flooded (Tubular) type battery.

NOTE: The factory default setting is SMF. Select the battery

type before connecting and charging the external battery. Wrong selection of battery type will reduce the battery life.

| Output receptacles| BX1000UXI model: 4 Indian type receptacles to connect load. NOTE: Connect equipment to these outlets using a standard molded 5 A plug. Do not use surge protectors or extension cords. BX2000UXI model: Hardwire the UPS output. See “Output

hardwire instructions for BX2000UXI model” on page 10.

| Circuit breaker| Press to reset in case the unit trips due to any overload condition.

See “Troubleshooting” on page 14 for details.

| Utility power cable| Use this cable to connect the Back-UPS to utility power.

NOTE: Ensure that a 16 A circuit breaker is available at the utility power input.

Connect the UPS to Battery

RISK OF ELECTRIC SHOCK

• Adhere to all national and local electrical codes.
• All electrical work must be performed by a qualified electrician.
• Identify the polarities of the battery terminals before connecting the battery series.
• Do not short the battery terminals.
• Do not touch multiple terminals in the battery strings at the same time.
• o not wear jewellery when working with electrical equipment.
• Use UL certified external battery cables which are rated for 75 °C or above.
• Do not use copper cables less than 10 mm2 (8 AWG).
• lways connect the positive (red) and negative (black) wires, to the positive and negative terminals of the battery.

Failure to follow these instructions can result in injury.

NOTICE

RISK OF IMPROPER CONNECTION
Connect the battery according to the battery voltage indicated on the rear panel. If the connected battery voltage is incorrect, UPS may be damaged and cannot be repaired. Therefore, be sure to confirm that the battery voltage is in accordance with the UPS specification. Failure to follow these instructions could result in equipment damage.

NOTE:

• Use batteries having capacity greater than 26 Ah and less than 200 Ah.
• Use batteries which can withstand:
  • boost voltage of 15 V
  • float voltage of 13.8 V
• Maintenance of battery should be done at regular intervals.

BX1000UXI model

• Connect one 12 V SMF/Flooded battery.

BX2000UXI model

Connect two SMF/Flooded 12 V batteries in series. Connect the positive terminal of battery1 with negative terminal of battery2 using a 10 mm2 wire (not supplied).

Charging current selection switch

Select the current rating in the charging current selection switch.

NOTE: Default factory settings for charging current selection switch is 10 A.

Installation

WARNING

HIGH LEAKAGE CURRENT, HAZARD OF ELECTRICAL SHOCK Ensure that the Earth connection is provided before the UPS is connected to AC input power. Failure to follow this instruction can result in death or serious injury.

Units may vary in appearance from those depicted in this manual. See “The Back-UPS will switch to battery power if the utility input voltage level becomes too low or too high, or if the utility power is experiencing voltage fluctuations.” on page 13 in this manual before installing units.

BX1000UXI model
Connect loads directly to the provided sockets. Use 0.75 mm2 wire for BX1000UXI output.

Output hardwire instructions for BX2000UXI model

CAUTION
HAZARD OF ELECTRIC SHOCK

• All electrical work must be performed by a qualified electrician.
• Turn off all power to this equipment before working on the equipment. Practice lockout/tagout procedures.
• Do not wear jewelry when working with electrical equipment.
• Ensure that line, neutral and ground cables are connected to the respective terminals.
• Strain reliefs are not supplied with the unit. Use appropriate strain relief.
• All openings that allow access to UPS hardwire terminals must be covered.
• Select wire size and connectors according to national and local codes.
• Adhere to all national and local electrical codes.
• Secure the wires properly. Loose connections may lead to short circuit, fire or electrical shocks. Failure to follow these instructions can result in serious injury.
• Use 2.5 mm2 wire (not supplied)

1. Locate the hardwire terminal block cover on rear panel of UPS. Remove the screw securing the cover and remove the cover.
2. Connect the line, ground and neutral wires to the terminal block. Terminals are labeled for proper wire configuration.
3. Replace and secure the cover removed in step 1.

Status Indicators

Power on/off LED
Illuminates green| 2 sec long beep when power

restores

| Power on: UPS is supplying conditioned utility power to the load.
Flashes Green: 4 sec on, 1 sec

off until the UPS reaches low

battery condition

| Can start after some delay. 2 quick beeps at the start| On battery: UPS is supplying battery power to the load connected to the battery outlets
Flashes Green: 1 sec on, 1 sec off till low bat shut down| Beeps at 1 second intervals till shut down| Low battery indication: UPS is supplying battery power to load and the battery is near the discharge state. The Back- UPS has less than 2.5 minutes of runtime remaining

before shutdown.

Flashes Green: Blinks once every second and UPS will turn off after 32 seconds| Long beep for 4 sec| Low battery shutdown normal mode: During on battery operation the battery is at a complete discharge state and the Back- UPS stops providing output power. Once utility power is restored the Back-UPS will return to normal operation. Press POWER ON/OFF button to return to normal operation if the Back-UPS does not return to

this status.

Flashes Red:

1 sec ON and 1 sec OFF

| Beeper: every 2 sec ON and 2 sec OFF| Overload alert: Power drawn by the load from the UPS on mains/on battery exceeds the capacity of unit. Disconnect non- essential equipment, one device at a time

until the overload condition is corrected.

Overload condition: While operating on mains/on battery the connected equipment draws more power than the capacity of the unit. Disconnect non- essential equipment, one device at a time and restart the UPS until the overload condition has been corrected. If the problem persists, contact

APC by Schneider Electric support.

Short circuit condition: The UPS is on mains/battery and short circuit occurs at output.

Disconnect one device at a time and restart the UPS to check if the condition can be corrected. If problem persists, contact APC

by Schneider Electric support.

Flashes Red:1 sec ON and 6 sec OFF| Beeper: (1 sec ON and 6 sec OFF)| Over temperature on mains/battery: The UPS is over heated. Ensure that the operating ambient temperature is within product specifications. Allow a minimum of 20 cm clearance on all four sides of the UPS, for better ventilation.

Note: The UPS will beep and the red LED will illuminate till the internal temperature

reaches the normal range.

Illuminates red| Constant tone| Internal error detected: The UPS has detected an internal error and is no longer providing power to the connected equipment.

Contact APC by Schneider Electric support.

Charging LED
Flashes red: 1 sec on 5 sec off| 1 sec on and 5 sec off| Battery disconnected: Battery is not connected to the UPS. See “Connect the

UPS to Battery” on page 7.

Illuminates red| Constant tone for 2 sec on and

40 sec off

| Replace battery indication: Battery is at the end of its life, need to be replaced.
Illuminates green| Off| Battery charging: Battery charging when

power is restored

LED is off| Off| Battery fully charged: Charger shut off

Turn On the Back-UPS
Press the POWER ON/OFF button located on the front panel of the Back-UPS. The Power On/Off LED will illuminate and a single long beep will be audible to indicate that the Back-UPS is providing protection for the connected equipment. The Back-UPS battery charges to capacity during the first 10 hours while connected to the utility power. The Back-UPS battery will charge while the Back-UPS is turned on or off as long as it is connected to utility power. Do not expect the battery to run for its expected capacity during the initial charge period.

Voltage regulation
The Back-UPS will switch to battery power if the utility input voltage level becomes too low or too high, or if the utility power is experiencing voltage fluctuations.

Specifications

Frequency range

(Battery mode)

| 50 Hz ± 1 Hz
Transfer time| 4-10 ms typical, 15 ms maximum
Waveform in battery mode| Step-approximated sine wave
Battery| Voltage| 12 V| 24 V
Charge current| 5 A / 10 A / 15 A / 20 A (selectable)
Physical| Net weight| 9.3 kg| 13.4 kg
Dimensions (H x W x D)| 392 mm × 145 mm × 220 mm
Operating temperature| 0 to 40 °C
Storage temperature| -20 to 40 °C
Operating relative humidity| 0 to 95% non-condensing
Operating elevation| 0 to 3000 m
Power cord| 1.5 meters

Troubleshooting

The

Back-UPS works in battery

mode even when utility power is available.

| The Back-UPS is not connected to utility

power.

| Be sure that the Back-UPS is securely connected to the utility power outlet.
The circuit breaker has tripped.| Disconnect nonessential equipment from the Back-UPS. Reset the thermal circuit breaker. Reconnect equipment one at a time. If the circuit breaker trips again, disconnect the device that caused the short circuit. Press POWER ON/OFF button to supply

power to the connected equipment.

The Back- UPS will not turn on.| The external battery is

not connected.

| Connect the external battery to the UPS. See “Connect the UPS to Battery” on page 7.
The external battery

connection is incorrect.

The UPS battery is discharged due to a recent power outage or is near the end of its

service life.

| Allow the Back-UPS battery to charge for 8-10 hours before using the Back- UPS. The battery requires recharging after an extended outage.
The

Back-UPS is operating on battery power, while connected to utility power.

| •  The Back-UPS power cable is not securely connected to the wall outlet.

•  The wall outlet is no longer receiving utility power.

•  The circuit breaker has tripped.

| • Verify that the power cable plug is securely connected to the wall outlet.

• Verify that the wall outlet is receiving utility power by checking it with another device.

• Reset the circuit breaker on the rear panel.

The Back-UPS is

performing an automatic self test.

| No action is necessary. The Back-UPS will

complete self test and work on mains within 11 seconds.

•  The utility input voltage is out of range.

•  The frequency is out of range.

•  The waveform is distorted.

| If the voltage is beyond acceptable range of 145 V to 300 V or the frequency is beyond acceptable range of 40 – 70 Hz, then UPS will switch to battery. No action is required.
Problem| Possible Cause| Corrective Action
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The

Back-UPS does not provide the expected amount of backup time.

| The battery is discharged due to a recent power outage or is near the end of its

service life.

| Allow the battery to charge for 8-10 hours before using the Back-UPS. The battery requires recharging after an extended outage.
Battery takes more time for charging as the Input Voltage to the

UPS could be low.

| Check the input voltage to the UPS. Input voltage to be in the range 170 V to 290 V for less time for Battery charging.
Connected equipment loses power.| The Back-UPS has experienced an

overload condition.

| Disconnect non-essential equipment one device at a time to reduce the overload

condition.

The Back-UPS has exhausted its available battery power.| The Back-UPS will shut down when the available battery power has been exhausted. Allow the Back- UPS battery to charge for

8-10 hours before using the Back-UPS.

The equipment connected to the Back- UPS does not accept the step approximated sine waveform from the

unit.

| The output waveform is designed for computers and computer-related equipment. It is not designed for use with motor-type equipment.
The Back-UPS may

require service.

| Contact APC by Schneider Electric support

for further troubleshooting.

Service
If the unit requires service, do not return it to the dealer. Follow these steps:

1. Review the Troubleshooting section of the manual to eliminate common problems.
2. If the problem persists, contact APC by Schneider Electric Customer Support.
   • Note the model number and serial number and the date of purchase. The model and serial numbers are located on the side panel of the unit.
   • Call APC by Schneider Electric Customer Support and a technician will attempt to solve the problem over the phone. If this is not possible, the technician will issue a Service Request Number.
   • If the unit is under warranty, the repairs are free. An Authorised Service Representative will visit your location and try to resolve the issue.

APC by Schneider Electric Customer Support India

• Internet http://www.apc.com/in
• Toll Free 18001030011/18004194272
• E-mail indiainfo@se.com.

2022 APC by Schneider Electric. APC, the APC logo, and Back-UPS are owned by Schneider Electric Industries S.A.S. or their affiliated companies. All other trademarks are property of their respective owners.

References

• APC, a flagship brand of Schneider Electric - APC India

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