ZKTeco ZKBio Media Software Installation Guide

June 3, 2024
ZKTECO

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ZKTeco ZKBio Media Software

ZKTeco-ZKBio-Media-Software-product

Thank you for choosing our product. Please read the instructions carefully before the operation. Follow these instructions to ensure that the product is functioning properly. The images shown in this manual are for illustrative purposes only.
For further details, please visit our Company’s website www.zkteco.com.

About the Company

ZKTeco is one of the world’s largest manufacturers of RFID and Biometrics (Fingerprint, Facial, Finger-vein) readers. Product offerings include Access Control readers and panels, Near & Far-range Facial Recognition Cameras, Elevator/floor access controllers, Turnstiles, License Plate Recognition (LPR) gate controllers and Consumer products including battery-operated fingerprint and face-reader Door Locks. Our security solutions are multi-lingual and localized in over 18 different languages. At the ZKTeco state-of-the-art 700,000 square foot ISO9001-certified manufacturing facility, we control manufacturing, product design, component assembly, and logistics/shipping, all under one roof. The founders of ZKTeco have been determined for independent research and development of biometric verification procedures and the productization of biometric verification SDK, which was initially widely applied in PC security and identity authentication fields. With the continuous enhancement of the development and plenty of market applications, the team has gradually constructed an identity authentication ecosystem and smart security ecosystem, which are based on biometric verification techniques. With years of experience in the industrialization of biometric verifications, ZKTeco was officially established in 2007 and now has been one of the globally leading enterprises in the biometric verification industry owning various patents and being selected as the National High-tech Enterprise for 6 consecutive years. Its products are protected by intellectual property rights.
About the Manual
This manual introduces the installation procedure of ZKBio Media software. All figures displayed are for illustration purposes only. Figures in this manual may not be exactly consistent with the actual products.

Document Conventions

Conventions used in this manual are listed below:
GUI Conventions

For Software

Convention| Description
Bold font| Used to identify software interface names e.g. OK , Confirm , Cancel.
>  | Multi-level menus are separated by these brackets. For example, File > Create >

Folder.

For Device
Convention| Description
< >| Button or key names for devices. For example, press < OK >.
[ ]| Window names, menu items, data table, and field names are inside square brackets. For

example, pop up the [New User] window.

/| Multi-level menus are separated by forwarding slashes. For example, [File/Create/Folder].

Symbols

Convention Description

This represents a note that needs to pay more attention to.

|

The general information which helps in performing the operations faster.

|

The information which is significant.

|

Care taken to avoid danger or mistakes.

| The statement or event that warns of something or that serves as a cautionary example.

ZKBio Media-Software

Software Requirement

Feature Specifications
Support Operation System Windows 7/ 8/ 8.1/ 10 server 2016/ 2019
Database Postgresql
Suggested Browsers Chrome
CPU Dual core processor with speed of 4GHz or faster
RAM 4GB RAM available or above
Storage 50GB available space or above (NFTS recommended)
Monitor Resolution 1024*768 or above

Installation Steps

  • Step 1: Double-click the step.exe file and select run as administrator. Select the set language to chose during the installation. Click OK to start the installation progress.

  • Step 2: Select the radio button to accept the agreement and privacy policy, then click Next to continue.ZKTeco-ZKBio-Media-Software-fig7

  • Step 3: Select the installation path and click Next to continueZKTeco-ZKBio-Media-Software-fig8
    Note:

    • User can select the installation path.
    • The software requires at least 914.4 MB space, so make sure that the installation path has enough memory.
  • Step 4: Select additional shortcuts, and click Next.ZKTeco-ZKBio-Media-Software-fig9

  • Step 5: Click Install to start installing the software.ZKTeco-ZKBio-Media-Software-fig10
    Click Cancel to quit the installationZKTeco-ZKBio-Media-Software-
fig11

  • Step 6: After installation, click Finish and restart the computer to complete the installation.ZKTeco-ZKBio-Media-Software-fig12

ZKBio Media-Firmware

Installation Steps

  • Step 1: Unzip the ZKBioMedia-XXX file.
  • Step 2: Double click zk_install_keep_safe_with_tcpip.bat file.ZKTeco-ZKBio-Media-Software-fig13
  • Step 3: Input the devices IP address in the command window, and then press enter.ZKTeco-ZKBio-Media-Software-fig14
  • Step 4: Wait for the installation to complete.ZKTeco-ZKBio-Media-Software-fig15
Activation Steps

With U DISK

Step 1: To get SN
Go to ZKBio Media Firmware and select [Device Setting] > [Active State], and then click “Generate serial number”, it will generate a “DeviceSn” file and saved in U disk.ZKTeco-ZKBio-Media-Software-fig16

Step 2: Send SN to Business

  • The SN file is saved in the U disk root directory “ZKLicCheck” folder.ZKTeco-ZKBio-Media-Software-fig17

Note:

  • Supports all U disk formats for Android devices with a system version of less than 6.0 or ZKTeco devices with a system version of 6.0 or higher.
  • It supports FAT32 U disk only on devices with Android 6.0 or higher operating systems.

Step 3: Change the license name obtained from the business to ZKLicenseManager.lic and save it in the DeviceSn.txt file path.ZKTeco-ZKBio-
Media-Software-fig18

Step 4: Insert the U disk to the device, and then go to the firmware menu, select [Device Setting] > [Active State] and click “Activation”. It will show as the activation was successful.

Without U Disk

  • Step 1: To get SN
    Go to ZKBio Media Firmware and select [Device Setting]->[Active State] and click “Generate serial number”, it will generate a “Devices”file and save in explorer.

  • Step 2: Send SN to Business
    The SN file is saved in the ZKLicCheck folder in device explorer, send this “devices”to business

  • Step 3: Change the license name obtained from business to “ZKLicenseManager.lic” and save it in the ZKLicCheck folder

  • Step 4: Go to firmware menu of [Device Setting] > [Active state], click “Activation”. It will show as the activation was successful.

Program Publish Steps

  • Step 1: Server Setting
    Long press the upper left corner to enter the setting page, click Server Setting to input server ip, server port, and file download port.ZKTeco-
ZKBio-Media-Software-fig23

  • Step 2: Go to software, click [Device Management] > [Device List] menu to enter the device list interface. Select a record, click the Authentication Button to enter the authentication interface, improve the device information, and then click OK Button, as shown in the following figure:ZKTeco-ZKBio-Media-Software-fig24

  • Step 3: Add Material
    In [Program management] >[Material management], click Add to add program material. Select the material group, and then select the material to be uploaded and click OK to start uploading the material.

  • Step 4: Create Program

    • In [Program management] > [Program Creation], click Add to creat program. Select program type and group name, input program name and resolution, and then click OK to enter the program design interface.
      Resolution: The width and height of the program must be consistent with the resolution of the playback device (if not, the program will be displayed beyond the scope of the screen or the lower right part of the screen will be blank).ZKTeco-ZKBio-Media-Software-fig26

    • In edit page to create program, the program supports text, pictures, videos, music, time, live broadcast, documents, buttons and other components. It can be divided and combined freely.ZKTeco-ZKBio-Media-Software-fig27

  • Step 5: Publish Program

    • Click the [information Publish] > [Schedule Publish] menu to enter the interface, and click the Add button. Input the schedule name and select the release type (play priority: [Insert] > [carousel] > [Default]), date interval, time interval, download time, repetition mode and play mode. After filling the basic information, click Next.ZKTeco-ZKBio-Media-Software-fig28
      Note: Local play means to download all the material in the program to the local, and play it after disconnection or network disconnection; Online play means that the device must be connected with the server to play, such as the server is broken or unable to connect to the server the program cannot be played.

    • Select the program to be scheduled, and then click Next.ZKTeco-ZKBio-Media-Software-fig29

    • Select the device to receive, and submit it to the administrator for review.ZKTeco-ZKBio-Media-Software-fig30

  • Step 6: Audit Program
    After the administrator’s approval, the system will automatically send the program to the device.ZKTeco-ZKBio-Media-Software-
fig31

Copyright © 2022 ZKTECO CO., LTD. All rights reserved.
Without the prior written consent of ZKTeco, no portion of this manual can be copied or forwarded in any way or form. All parts of this manual belong to ZKTeco and its subsidiaries (hereinafter the “Company” or “ZKTeco”).

Trademark
is a registered trademark of ZKTeco. Other trademarks involved in this manual are owned by their respective owners.

Disclaimer

This manual contains information on the operation and maintenance of the ZKTeco equipment. The copyright in all the documents, drawings, and more in relation to the ZKTeco-supplied equipment vests in and is the property of ZKTeco. The contents hereof should not be used or shared by the receiver with any third party without express written permission of ZKTeco. The contents of this manual must be read as a whole before starting the operation and maintenance of the supplied equipment. If any of the content(s) of the manual seems unclear or incomplete, please contact ZKTeco before starting the operation and maintenance of the said equipment. It is an essential pre- requisite for the satisfactory operation and maintenance that the operating and maintenance personnel are fully familiar with the design and that the said personnel have received thorough training in operating and maintaining the machine/unit/equipment. It is further essential for the safe operation of the machine/unit/equipment that personnel have read, understood, and followed the safety instructions contained in the manual. In case of any conflict between the terms and conditions of this manual and the contract specifications, drawings, instruction sheets or any other contract-related documents, the contract conditions/documents shall prevail. The contract-specific conditions/documents shall apply in priority. ZKTeco offers no warranty, guarantee or representation regarding the completeness of any information contained in this manual or any of the amendments made thereto. ZKTeco does not extend the warranty of any kind, including, without limitation, any warranty of design, merchantability, or fitness for a particular purpose. ZKTeco does not assume responsibility for any errors or omissions in the information or documents which are referenced by or linked to this manual. The entire risk as to the results and performance obtained from using the information is assumed by the user.

ZKTeco in no event shall be liable to the user or any third party for any incidental, consequential, indirect, special, or exemplary damages, including, without limitation, loss of business, loss of profits, business interruption, loss of business information or any pecuniary loss, arising out of, in connection with, or relating to the use of the information contained in or referenced by this manual, even if ZKTeco has been advised of the possibility of such damages. This manual and the information contained therein may include technical, other inaccuracies or typographical errors. ZKTeco periodically changes the information herein which will be incorporated intonew additions/amendments to the manual. ZKTeco reserves the right to add, delete, amend, or modify the information contained in the manual from time to time in the form of circulars, letters, notes, etc. for better operation and safety of the machine/unit/equipment. The said additions or amendments are meant for improvement /better operations of the machine/unit/equipment and such amendments shall not give any right to claim any compensation or damages under any circumstances. ZKTeco shall in no way be responsible (i) in case the machine/unit/equipment malfunctions due to any non-compliance of the instructions contained in this manual (ii) in case of operation of the machine/unit/equipment beyond the rate limits (iii) in case of operation of the machine and equipment in conditions different from the prescribed conditions of the manual. The product will be updated from time to time without prior notice. The latest operation procedures and relevant documents are available on http://www.zkteco.com If there is any issue related to the product, please contact us.
ZKTeco Headquarters
Address ZKTeco Industrial Park, No. 32, Industrial Road,
Tangxia Town, Dongguan, China.
Phone +86 769 – 82109991
Fax +86 755 – 89602394
For business-related queries, please write to us at: sales@zkteco.com.
To know more about our global branches, visit www.zkteco.com.

ZKTeco Industrial Park, No. 32, Industrial Road,
Tangxia Town, Dongguan, China.
Phone: +86 769 – 82109991
Fax: +86 755 – 89602394
www.zkteco.com
Copyright © 2022 ZKTECO CO., LTD. All Rights Reserved.

References

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