acer KA270H Abix 27 Full HD LED Monitor User Guide

June 3, 2024
Acer

acer KA270H Abix 27 Full HD LED Monitor User Guide
acer KA270H Abix 27 Full HD LED Monitor

Safety Notice
Any person attempting to service this chassis must familiarize with the chassis and be aware  of the necessary safety precautions to be used when serving electronic equipment containing high voltage

Important Safety Notice

Product Announcement:
This product is certificated to meet RoHS Directive and Lead-Free produced definition. Using approved critical components only is recommended when the situation to replace defective parts. Vender assumes no liability express or implied, arising out of any unauthorized modification of design or replacing non-RoHS parts. Service providers assume all liability.
Qualified Repairability:
Proper service and repair is important to the safe, reliable operation of all series products. The service providers recommended by vender should being aware of notices listed in this service  manual in order to minimize the risk of personal injury when perform service procedures. Furthermore, the possible existed improper repairing method may damage equipment or products. It is recommended that service engineers should have repairing knowledge, experience, as well as appropriate product training per new model before performing the service procedures.
NOTICE:

  • ! To avoid electrical shocks, the products should be connect to an authorized power cord, and turn
  • off the master power switch each time before removing the AC power cord.
  • ! To prevent the product away from water or explosed in extremely high humility environment.
  • ! To ensure the continued reliability of this product, use only original manufacturer’s specified parts.
  • ! To ensure following safety repairing behavior, put the replaced part on the components side of PWBA, not solder side.
  • ! To ensure using a proper screwdriver, follow the torque and force listed in assembly and
  • disassembly procedures to screw and unscrew screws.
  • ! Using Lead-Free solder to well mounted the parts.
  • ! The fusion point of Lead-Free solder requested in the degree of 220°C.

Exploded Diagram

Product Exploded Diagram
Product Exploded Diagram

INDEX DESCRIPTION
1 MID-FRAME
2 PCBA CTRL BD
3 LCDM 27W AUO M270HVNO2.3Q0 Z
4 PCBA SPS BD
5 PCBA IF BD
6 FFC LVDS 30P P1 B276HL
7 ASSY SHD AH1 1A1D1H+SPK V276HL
8 #SPK*2 2.5W 4OHM 320/320MM
9 ASSY RC 1A1D1H+SPK DB22A V276H
10 ASSY CLMN KA270H
11 ASSY BASE KA270H
12 ASSY TRIM K272HL

Wiring connectivity diagram

There are four types of wiring diagrams for model KA270H. The wiring connectivity position will be different according to the ACTUAL PCBA connector position. Please base on different SKU refer to below diagram.
NOTE: INF BD= Interface Board, PWR BD=Power Board, CTRL BD= Control Board

  1. SKU with USB
    SKU with USB

  2. SKU without USB
    SKU without USB

Mechanical Instruction

Tools Required
List the type and size of the tools that would typically can be used to disassemble the product to a point where components and materials requiring selective treatment can be removed.
Tool Description:

  • working table
  • Screw-driver: Philips-head screwdriver, Hex-head screwdriver
  • Knife
  • glove
  • cleaning cloth
  • ESD protection

Disassembly and Assembly SOP

KA270H

Disassembly Procedures

Preparation before disassemble

  1. Clean the room for disassemble
  2. Identify the area for monitor
  3. Check the position that the monitors be placed and the quantity of the monitor ;prepare the area for material flow; according to the actual condition plan the disassemble layout
  4. Prepare the implement, equipment, materials as bellow:
  5. working table
  6.  Screw-driver: Philips-head screwdriver, Hex-head screwdriver
  7. knife
  8. glove
  9. cleaning cloth
  10. ESD protection

After unplugging the power cord, the power board still have power energe. Please pay attention when disassembling/assembling Power BD.

S1
Disassemble the RC(Rear Case), stand and base| Before Disassembling & Assembling, monitor need to be put on the sponge and the Insulation glove must be wore during the process.
Disassemble Stand and Base from the RC(Rear Case). Unlock RC screws.
Disassemble RC from monitor.
Disassembly components
S2
Disassemble SHD and MF| Unlock 9 MF screws and 2 trim screws as picture 1.
Unlock the Hexagonal screws as picture 2.
Disassembly components
S3
Disassemble the lamp wire| Tear down AL-Tape off SHD(Shielding) as picture 1.
Tear off the tape on the lamp wire and etract the lamp wire form the P/BD(Power Board) as picture 2.
Disassembly components
S4
Disassemble LVDS cable and CTRL BD| Tear off the tape, pull out the FFC as picture 1.
Pull the CTRL BD-FFC out of the PCBA and the CTRL BD, tear off the tape and
disassemble the CTRL BD-FFC
Disassembly components
S5
Disassemble the Bezel from panel| Tear off the tapes, take out the Panel and the CTRL BD of the Bezel
Disassembly components
S6
Disassemble I/F BD and P/BD from SHD.| Disassembled the Mylar and unlock all screws.
Disassemble the I/F BD from the SHD and extract the P/BD wire.
Extract the FFC LVDS from the I/F BD.
Disassemble the P/BD from the SHD.
Disassembly components
NOTE: Circuit boards >10 cm² has been highlighted with the yellow rectangle as above image shows. Please detach the Circuit boards and follow local regulations for disposal.

Assembly Procedures

Preparation before disassemble

  1. Clean the room for disassemble
  2. Identify the area for monitor
  3. Check the position that the monitors be placed and the quantity of the monitor ;prepare the area for material flow; according to the actual condition plan the disassemble layout
  4. Prepare the implement, equipment, materials as bellow:
  5. working table
  6.  Screw-driver: Philips-head screwdriver, Hex-head screwdriver
  7. knife
  8. glove
  9. cleaning cloth
  10. ESD protection

After unplugging the power cord, the power board still have power energe. Please pay attention when disassembling/assembling Power BD.

S1
Assemble I/F BD and P/BD| Before Disassembling & Assembling, monitor need to be put on the sponge and the Insulation glove must be wore during the process.
Insert the FFC to the I/F.
Insert the P/BD-Wire to the I/F BD and the P/BD.
Place the I/F BD and the Power BD to main SHD.
stick one tape on the SHD remarked with red circle and lock all screws as the picture.
Put Mylar on the Power BD.
Assembly Procedures
S2
Assemble MF and Panel| Take the Panel and insert lamp wire to panel
Assemble the MF to the panel ,and lock 9 screws to the MF as the picture.
Assembly Procedures
S3
Assemble SHD| Lock the Hexagonal screws as picture 1.
Use jig to put the SHD in correct position on Panel. Take off the jig and stick two AL tapes as picture 2.
Assembly Procedures

Note: please refer to Appendix for the jig and select “None” for page scaling item.

Assembly Procedures

S4
Assemble LVDS cable| Insert the LVDS cable to the Panel and stick one tape on LVDS cable.
S5
Assemble the lamp wire| Insert the lamp wire to the P/BD .
Stick 2 tape to fasten the lamp wire and one AL-Tape on SHD as the picture.
Assembly Procedures
S6
Assemble CTRL-BD| Insert the CTRL BD-FFC to CTRL BD as circle frame, and insert them into the bezel.
Assemble the panel on the bezel and lock 2 trim screws.
Stick Mylar on CTRL BD FFC as square frame and Insert the CTRL BD -FFC to the
PCBA as circle frame
Assembly Procedures
S7
Assemble RC, stand and base| Assemble the RC with screw.
Assembly the Stand and the Base to Monitor
Assembly Procedures
NOTE: Circuit boards >10 cm² has been highlighted with the yellow rectangle as above image shows. Please detach the Circuit boards and follow local regulations for disposal.

Troubleshooting

TROUBLESHOOTING
Before sending your LCD monitor for servicing, please check the trouble- shooting list below to see if you can self-diagnose the problem.

(VGA Mode)

Problems Problems Remedy
No Picture LED ON
  • Using OSD. adjust brightness and contrast to maximum or reset to their default settings.

LED OFF|

  • Check the power switch.

  • Check if AC power cord is property connected to the monitor.

LED displays amber color|

  • Check if video signal cable is properly connected monitor. at the back of mon

  • Check if the power of computer system is ON.

Abnormal Picture| Unstable Picture|

  • Check if the specification of graphics adapter and monitor is in compliance which may be causing the input signal frequency mismatch.

Display is missin• center shift. or too small or too large in display size|

  • Using OSD. adjust RESOLUTION. CLOCK CLOCK-PHASE. H-POSITION and V-POSITION with non-standard signals.

  • Using OSD. in case of missing full-saeen image, please select other resolution or other vertical refresh  timing.

  • Using OSD, in case of missing full-screen image, please select other resolution or other vertical refresh timing.

  • Wait for a few seconds after adjusting the size of the image before changing or disconnecting the signal cable or powering OFF the monitor.

Abnormal Sound
(Only Audio-Input model) (Optional)| No sound. or sound level is too low|

  • Check the audio cable with the host PC is connected.

  • Check if the volume setup of the host PC is in minimum position and try to raise the volume level.

(HDMI/DP Mode)

Problems Current Status Remedy
No Picture LED ON Using OSD. adjust brightness and contrast to maximum or

reset to their default settings.
LED OFF| Check the power switch.
Check if AC power cord is properly connected to the monitor.
LED displays amber color| Check if video signal cable is properly
connected at the back of monitor.
Check if the power of computer system is ON.
Abnormal
Sound
(Only
Audio•Input model)
(Optional)| No sound, or sound level is too low| Check the audio cable with the host PC is connected.
Check if the volume setup of the host PC is in minimum position and try to raise the volume level.

FRU List

This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of ACER KA220H. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization).

Please note that WHEN ORDERING FRU PARTS, you should c heck the most up-to- date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide. For AUTHORIZED SERVICE PROVIDERS, your office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional office to order FRU parts for repair and service of customer machines

NOTE: T o scrap or to return the defective parts, you should follow the local government ordinance or regulations on how to dispose it properly, or follow the rules set by your regional office on how to return it.

Category ACER DESCRIPTION Description PART NO.

LCD
| LED LCD Panel AUO 2TH FHD None Glare M270HVNO2.3 00-Z19 LF 300nit 12ms VA| LCDM 27W AUO M270HVNO2.300 Z| KL.27005.021
BOARD
BOARD| MAIN BD| PCBA IF BD MI VA270H AUO H+S| 55.T5UM3.001
| POWER BD| PCBAO SPS BD MI H+S V276HL AU| 55.T5UM3.002
| CONTROL BOARD| PCBA CTRL BD SMD B276HL| 55.T4HM3.003

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