Software s Emerson AMS Machinery Manager Software User Guide

: June 4, 2024
: Software s

Table of Contents

Getting started
Your computer hardware
Install and register AMS Machinery Manager
Launch AMS Machinery Manager
What’s next?
Physical network installation overview
Cloud installation overview
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

AMS Machinery Manager
Version 6.32

Software s Emerson AMS Machinery Manager Software

Quick Start Guide
MHM-97498, Rev 8

Copyright
© 2021 by Emerson. All rights reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form by any means without the written permission of Emerson.
Disclaimer
This manual is provided for informational purposes. EMERSON MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Emerson shall not be liable for errors, omissions, or inconsistencies that may be contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. Information in this document is subject to change without notice and does not represent a commitment on the part of Emerson. The information in this manual is not all- inclusive and cannot cover all unique situations.
Patents
The product(s) described in this manual are covered under existing and pending patents.

Getting started

This guide provides the basics to get you started with a Standalone system.
A Network system installation overview is provided on page 13. Refer to the Installation Manual on the Manuals DVD for important instructions before installing the Network system.
Your AMS Machinery Manager package includes:

Quick Start Guide
Software Installation DVD
Manuals DVD

1.1 Customized installation media
Based on your order, the Software Installation DVD contains the following:

Standalone (Single User) or Network installation
AMS Machinery Manager technologies
Number of licensed users

To add technology or more licensed users, contact your Emerson Sales Representative.

1.2 Where to get help
AMS Machinery Manager Help
Launch AMS Machinery Manager and select Help from the main menu. The Help is also available on the Guardian website.
AMS Machinery Manager Manuals DVD
Your AMS Machinery Manager package includes a disc with user manuals in PDF format.

Software Registration
Phone: Toll-free 888.367.3774, option 2 (U.S. and Canada) +63.2.702.1111 (Rest of world)
Email: wwcs.custserv@emerson.com
Web: http://www.emerson.com/machineryhealthreg

Product Support
Emerson provides a variety of ways to reach your Product Support team to get the answers you need when you need them:

Phone Toll free 800.833.8314 (U.S. and Canada) +1.512.832.3774 (Latin America) +63.2 702.1111 (Asia Pacific, Europe, and Middle East)
Email Guardian.GSC@Emerson.com
Web http://www.emerson.com/en-us/contact-us
To search for documentation, visit http://www.emerson.com.
To view toll-free numbers for specific countries, visit http://www.emerson.com/technicalsupport.

Your computer hardware

Your computer should meet hardware and operating system requirements for optimal installation and performance.
Note
If you intend to install Machine History Viewer or CSI Data Provider, you must install Internet Information Services before installing AMS Machinery Manager. The AMS Machinery Manager installation makes important changes to the IIS setup that you would otherwise have to configure manually with the assistance of Product Support. See the Installation Manual on the Manuals DVD for more details.

2.1 Servers

Requirements

Supported Operating Systems| Windows Server 2019 Standard, Windows Server 2019 Datacenter, Windows Server 2016 Standard1, Windows Server 2016 Datacenter1, Windows Server 2012 R2 Standard1, and Windows Server 2012 R2 Datacenter1
Processor/Memory| 2.4 GHz 4-core processor or faster, 8 GB of RAM (minimum)
Network| Ethernet (TCP/IP protocol)
Screen Resolution| Minimum: SXGA (1024 x 768)
Maximum: 4K UHD (3840 x 2160) — Refer to KBA NK-1600-0412 for display configuration
Requirements for laptops used with AMS 2600 systems

Supported Operating Systems| Windows 10 Professional x641, Windows 10 Enterprise x641, Windows 10 Enterprise LTSB1, Windows 7 Professional SP1 x64, Windows 7 Ultimate, and Windows 7 Enterprise x64
Processor/Memory| 2.4 GHz 4-core processor or faster, 8 GB of RAM (minimum)
Hard drive| SAS hard drive (10,000 RPM)
Hard drive available space| 300 GB (minimum)
RS232| One available RS232 interface
Network| Ethernet (TCP/IP protocol)
Requirements for laptops used with AMS 2600 systems

Screen Resolution| Minimum: SXGA (1024 x 768) Maximum: 4K UHD (3840 x 2160) —Refer to KBA NK-1600-0412 for display configuration.
Additional recommendations

Browser| Internet Explorer 11 or later2
Media| DVD drive required for installation
Virtualization System (minimum version)| • Citrix XenApp 7.9
• VMware ESXi 6.0
• Hyper-V
• Remote Desktop Services
Cloud computing service| Microsoft Azure — Refer to KBA
NK-1900-0557 for proper deployment.
Antivirus (minimum version)| • McAfee™ Endpoint Security 10.1
• Norton Security Version 22.7 — Refer to KBA NK-1600-0412 for antivirus configuration.
• Symantec™ Endpoint Protection 12.1.6 — Refer to KBA
NK-1600-0411 for antivirus configuration.

Requires Microsoft .NET Framework 3.5 SP1, available from the Microsoft website. Because AMS Machinery Manager does not require an Internet connection for installation, Emerson recommends installing .NET Framework 3.5 SP1 before AMS Machinery Manager.
Requirement for AMS Machinery Manager Dashboard and Machine History Viewer (MHV).

2.2 Workstations

Requirements

Supported Operating Systems1| Windows 10 Professional x642, Windows 10 Enterprise x642, Windows 10 Enterprise LTSB2, Windows 7 Professional SP1 x64, Windows 7 Ultimate, and Windows 7 Enterprise x64
Processor/Memory| 2.2 GHz 4-core processor or faster, 4 GB of RAM (minimum)
Requirements

Hard drive| SAS hard drive (10,000 RPM)
Hard drive available space| 100 GB (minimum)
Network| Ethernet (TCP/IP protocol)
Browser| Internet Explorer 11 or later3
Screen Resolution| Minimum: SXGA (1024 x 768) Maximum: 4K UHD (3840 x 2160 pixels)
— Refer to Knowledge Base Article (KBA) NK-1600-0412 for display configuration.
Communication requirements

RS232| For communication with the Spectro 5200 Trivector™ Analyzer, a PC must have an RS232 serial port, or use a serial- to-USB cable.
USB| A USB 2.0 port is required for communications with an AMS 2140 Machinery Health Analyzer.
A USB 2.0 port is required for communications with a WDA Image Capture Kit.
Additonal recommendations

Media| DVD drive required for installation
Antivirus (minimum version)| • McAfee™ Endpoint Security 10.1
• Norton Security Version 22.7 — Refer to KBA NK-1600-0412 for antivirus configuration.
• Symantec™ Endpoint Protection 12.1.6 — Refer to KBA NK-1600-0411 for antivirus configuration.

Installation is supported also on Windows Server 2012 and 2016 (listed in Servers).
Requires Microsoft .NET Framework 3.5 SP1, available from the Microsoft website. Because AMS Machinery Manager does not require an Internet connection for installation, Emerson recommends installing .NET Framework 3.5 SP1 before AMS Machinery Manager.
Requirement for AMS Machinery Manager Dashboard and Machine History Viewer (MHV).

2.3 Localization considerations
You may license AMS Machinery Manager software in English or a localized (translated) version. You must specify a language at the time you purchase your software licenses. Only the language you license will be on your software installation DVD. Follow these guidelines when preparing to install a localized version of AMS Machinery Manager.
Note
You may need to change your computer name before installing AMS Machinery Manager. A valid computer name can have numbers 0-9, uppercase and lowercase letters A-Z, and the hyphen (-). Special characters (< > ; : ” * + = \ | ? ,), accented characters, and other multibyte characters in a computer name can cause problems and interfere with a successful installation of AMS Machinery Manager software. Computer names cannot have only numbers, nor can they contain spaces.

Recommendations for Windows without Multilingual User Interface (MUI) support

Installing localized AMS Machinery Manager is supported on a Windows system of the same language with default regional settings. For example, install AMS Machinery Manager (German) on Windows (German).
Installing localized AMS Machinery Manager on an English Windows system is not recommended. If you install localized AMS Machinery Manager on Windows (English), text may not display properly.
When you upgrade AMS Machinery Manager, the language must match the currently installed AMS Machinery Manager language. For example, update AMS Machinery Managerv5.7 (German) to AMS Machinery Manager v5.71 (German). To change the AMS Machinery Manager language you need a full installation instead of an upgrade.
Avoid changing Windows regional settings. Changes may cause unexpected behavior in AMS Machinery Manager.
Installing English AMS Machinery Manager on a non-English Windows system is supported for Windows (Japanese) only.

AMS Machinery Manager language| Windows language edition| Windows regional settings| Supported
---|---|---|---
Localized version| Native language| Default (Native language)| Yes (preferred)
English| English| Default| Yes
Localized version| English| Default| Not recommended
AMS Machinery Manager language| Windows language edition| Windows regional settings| Supported
---|---|---|---
English| Native language| Default (Native language)| Japanese only
English| English| Changed to non- default, non- English| No

Recommendations for Windows with Multilingual User Interface (MUI) support

Installing localized AMS Machinery Manager on a Windows system where the matching language pack and regional settings have already been installed. For example, install AMS Machinery Manager (German) on Windows after installing the German language pack.
When you upgrade AMS Machinery Manager, the language must match the currently installed AMS Machinery Manager language. For example, update AMS Machinery Managerv5.7 (German) to AMS Machinery Manager v5.71 (German). To change the AMS Machinery Manager language you need a full installation instead of an upgrade.
One language of AMS Machinery Manager is available per installation. If you change your regional settings or language pack after installing AMS Machinery Manager, strings may not display properly. Use the regional settings and language pack that match the language you licensed for AMS Machinery Manager.

AMS Machinery Manager language| Windows language edition| Windows regional settings| Supported
---|---|---|---
Localized version| MUI with language pack| settings match language pack| Yes (preferred)
Localized version| MUI with language pack| English| No (translated strings may not display correctly)

Install and register AMS Machinery Manager

Verify the client computer meets the operating requirements for a workstation.
Procedure

Log on to the computer as a user with administrator rights.
Insert the AMS Machinery Manager Software Installation DVD and open it in Windows Explorer.
Run RBMsetup.exe.
Note
On Windows 7, right-click RBMsetup.exe and select Run as administrator. Click Cancel if the installation launches automatically when you insert the DVD. You must run the installation manually.
At the ATTENTION!! dialog, click Yes if you are installing the software for the first time. If you are upgrading your software, this is a reminder to stop the installation and back up your database first. Click No to stop the installation.
The setup program verifies that your system meets the minimum requirements. If they are met, the Options page dialog appears. If they are not met, a message displays more information. Update the computer to meet the requirements or contact Product Support.
Click Install to start the installation.
If you are using Windows Firewall, grant access to programs published by Emerson when prompted.
When the Serial dialog appears, click Register Product to register the software now, or click Close to skip registration.
Note
To register later, open Windows Explorer, go to C:\RBMsuite\sys, and then double-click Serial.exe.
a. In the Serial dialog, click Register Product. The Register Product dialog appears. You need Serial No. and Request No. during registration.
b. Contact Product Support to register. See Where to get help for the contact information.
c. Enter the Response code given to you by a Product Support representative.
d. Click OK.
e. In the Serial dialog, verify that the Status is “Registered.”
f. Click Close.
Your software is registered.
Click Finish to complete the installation.
If the computer requires a reboot, Restart Now is selected on the Finish page. Allow the system to reboot before attempting to run the software.

Launch AMS Machinery Manager

Now that you have installed and registered AMS Machinery Manager, you are ready to launch AMS Machinery Manager.

Procedure

Go to Start > All Programs > AMS Machinery Manager.
Select AMS Machinery Manager.
Log in when prompted.
a. Initially, the Administrator is the default user. Leave the password blank and click OK. When prompted, set the password for the Administrator user. A password is required for all users.
b. When prompted, set the password for the Administrator user. A password is required for all users.
c. If you use a different user, enter the username and password and click OK.

Note
See the Administration topics in AMS Machinery Manager Help to set the Administrator password and create a new user.

What’s next?

5.1 New installations
If you are new to AMS Machinery Manager, here is what you can do next:

Create a new username and password in RBM Network Administration. Log in to AMS Machinery Manager as Administrator and go to Tools > Setup/ Communication > RBM Network Administration.
Add the Example.RBM database and start exploring AMS Machinery Manager features. Select File > Add/Remove Database. Click Example.RBM and click Add.
View periodic vibration data in the example database.
In Vibration Analysis, expand the Example.RBM database in Navigator Vibration Analysis. Click points in the database to view example vibration data.
Create an example route.
In Navigator – Vibration Analysis, right-click an area in the example database and select Create Route.
Load a route to a Machinery Health Analyzer in the Data Transfer tab.
Run reports on areas and equipment in the example database in the Reporting tab.
Create your own database using RBMwizard.
In the Tools tab, select Setup/Communication and launch RBMwizard.

Select Help from the menu for more information.

5.2 Upgrade installations

When upgrading to v6.3, you will need to update the schema of databases that were created prior to v6.3. Run the database schema converter tool to convert databases. Emerson recommends copying the Extras\5.x DB Schema Converter folder from the installation media to your computer. See the Installation Guide for details.
AMS Machinery Manager prompts you to reindex a database when you open a database for the first time after an upgrade. Allow AMS Machinery Manager to perform this one-time procedure so you can use your database.
In RBM Network Administration, select User > Update Permissions after a version upgrade to make new capabilities available to existing users. Select Help from the menu for more information.

Physical network installation overview

Procedure

Install the Network Server on the server first.
Install the AMS Machinery Manager Client on a workstation.
Install secondary servers and clients on other computers on the network.
You can install Online Server, Secondary Database Server, Data Import Server, Data Import Client, and AMS Machinery Manager Client on other computers in the network.

Configure service accounts and firewall settings for each computer, if necessary. See the Installation Guide on the Manuals DVD for details.
Network installations require further configuration for each Machinery Health Monitor.
For more information, open Help in AMS Machinery Manager and choose Administration > Online Server.

Cloud installation overview

Cloud installation is only supported for AMS 2140 use cases, involving dumping and storing of routes. AMS Machinery Manager server and clients must be hosted in the cloud environment. Other configurations are not supported and are not recommended. See the Installation Guide and KBA NK-1900-0557 for details.
Ensure the virtual host meets the minimum system requirements for a server installation.

Procedure

Configure the virtual host.
Configuration of the virtual host varies per organization. Coordinate with your IT department for information in configuring your virtual network.
Install the Network Server on the virtual host.
Only include in the installation the AMS Machinery Manager Network Server, Client, and the Dashboard.
Enable secure connection between AMS Machinery Manager and AMS 2140 devices.
Emerson recommends complying with CIS (Center for Internet Security) Benchmarks specific to the operating system of your virtual host.
This is an added security recommendation for machines that are in the cloud and/or exposed to the Internet. Consult with your IT department for more information.
Configure the virtual host and AMS 2140 for connection.

© 2021, Emerson.
The contents of this publication are presented for informational purposes only, and while every effort has been made to ensure their accuracy, they are not to be construed as warranties or guarantees, express or implied, regarding the products or services described herein or their use or applicability. All sales are governed by our terms and conditions, which are available on request. We reserve the right to modify or improve the designs or specifications of our products at any time without notice. All rights reserved. AMS is a mark of one of the Emerson group of companies. The Emerson logo is a trademark and service mark of Emerson Electric Co. All other marks are the property of their respective owners.

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