3xLOGIC 2838 S-Engage Gateway Enables Schlage Control User Guide

3xLOGIC 2838 S-Engage Gateway Enables Schlage Control

COPYRIGHT AND LEGAL NOTICES

• infinias Copyright ©2021 3xLOGIC, Inc. All rights reserved.
• 3xLOGIC Inc.
• 11899 Exit 5 Parkway, Suite 100
• Fishers, IN 46037
• United States. 303-430-1969
• Disclaimer
• Information in this document is subject to change without notice and does not represent a commitment on the part of 3xLOGIC Inc.
• The software and / or databases described in this document are furnished under a license agreement or nondis-closure agreement.
• They may be used or copied only in accordance with the terms of the agreement. It is against the law to copy the software on any medium except as specifically allowed in the license or nondisclosure agreement. The purchaser may make one copy of the software for backup purposes. No part of this manual and / or databases may be reproduced or transmitted in any form or by any means, electronic or mechanical, including (but not limited to) photocopying, recording, or information storage and retrieval systems, for any purpose other than the purchaser’s personal use, without the express writ-ten permission of 3xLOGIC Inc.
• 3xLOGIC & infinias are trademarks of 3xLOGIC, Inc.
•  Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. 3xLOGIC Inc. disclaim any proprietary interest in trademarks and trade names other than their own.

Basic Guide

These are the legacy instructions written for the Allegion LE and NDE model wireless door locks.

Before You Begin

• This guide is abridged for users already familiar with the ENGAGE install. For more detailed instruc-tions, please reference the linked video (QR Code) at the end of this guide.
• Please be aware that the Engage integration only works on Windows 8 (or Server 2012) or higher. The following items are required prior to configuring the integration:
  1. An Apple or Android mobile device with Bluetooth.
  2. The ENGAGE Mobile App installed.
  3. An ENGAGE Gateway, model S-ENGAGE-GATEWAY (must have firmware 1.5 or OLDER).
  4. License per wireless lock S-WL-1.
  5. infinias CLOUD or Server version 6.4 or above (ESSENTIALS, CORPORATE, or PROFESSIONAL).
  6. Install the physical lock (LE or NDE models); use a QR code scanner to view installation videos for the associated for the applicable model.

Pre-configuration Requirements

1. Install the activation license from 3xLOGIC in the infinias Access Control server software.
2. Visit https://portal.allegionengage.com/signup to create a user account.
3. Program API settings for local server install only in infinias. The Allegion site must be cre-ated by infinias.

infinias Setup

1. Edit a Customer to enable Allegion integration, and specify the Weigand format and the Serial Number of your ENGAGE Gateway.
2. Navigate to the Door Types view under the Settings tab within Configuration to enable the ENGAGE Fail Safe 5 Second Unlock, and the ENGAGE Fail Secure 5 Second Unlock.

ENGAGE Gateway and Lock Setup

1. Do not upgrade firmware (1.6 or higher incompatible due to a temporary bug).
2. Connect the gateway to a Power Over Ethernet switch.
   • If using a standard switch, use the supplied AC cable to power the gateway.
3. Download and install the ENGAGE Mobile App (see Introduction).
4.  Login to the ENGAGE Mobile App with the previously created account.
5. Select the desired Customer Name (customer name will auto populate from infinias), click the + sign to add a “Gateway” to the list.
6. Select the IP Tab; choose IP Behind Firewall; then select Next.
7. Enter the following information:
   • Local Server Access Control
   • Server URL: https://[SERVER IP ADDRESS]:19800
   • Certificate Authority (CA) Server URL: http://[SERVERIPADDRESS]/webhal/engage
   • CLOUD-Based Access Control
   • Server URL: https://devices.ia.3xlogic.com:19800
   • CA Server URL: http://devices.ia.3xlogic.com/webhal/engage

Link Lock Gateway

1. In the ENGAGE App, Select the Customer Name to which you want to associate the lock.
2. Click the + sign to select the applicable model of the lock.
3. Return to the Device Selection Screen and select Managed Linked Devices.
4. Link your wireless lock to the gateway (again, please do not upgrade firmware).

Add Lock to infinias

1. In the infinias software, Select Create Door action under Configuration, select Allegion ENGAGE and fill out the door details.
2. Select the lock that was previously configured under Serial Number.

Installation Video

Scan the QR code for step by step video for comprehensive ENGAGE Gateway Installation.

Contact Information

3xLOGIC has offices in Victoria BC, Canada and in Fishers, Indiana, USA. Please visit our 3xLOGIC website at www.3xlogic.com. Please contact us by e-mail at helpdesk@3xlogic.com (technical sup-port), or using the following contact information:

• 3xLOGIC Technical Support
  • Toll Free: (877) 3XLOGIC  877-395-6442
  • Email: helpdesk@3xlogic.com
  • Website: www.3xlogic.com
• 3xLOGIC USA Main Office
  • 11899 Exit 5 Parkway, Suite 100
  • Fishers, IN 46037
  • United States. 303-430-1969

ABOUT COMPANY

• ©2021 3xLOGIC Inc.
• www.3xlogic.com
• helpdesk@3xlogic.com

References

• Small Business Security Technology | 3xLOGIC
• Small Business Security Technology | 3xLOGIC
• Engage Technology by Allegion

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