3xLogic 1.0.0 Vigil Trends Case Management User Guide
- June 13, 2024
- 3xLOGIC
Table of Contents
3xLogic 1.0.0 Vigil Trends Case Management
Product Information
The VIGIL TRENDSTM Case management tool is a simple, scalable, and secure solution for scheduling video retrieval from VIGIL NVRs to a centralized cloud location. It allows users to create ‘cases’ or ‘collections of related video with annotations’. The tool features a collapsible navigation menu, a notifications icon for system alerts, and a user profile icon for user management and help guide.
Product Usage Instructions
Case Management Dashboard
After successful login, the Default Dashboard is displayed. This dashboard provides a quick view into TRENDSTM Case Management Operational Information. Under Video Clips, the following metrics are displayed:
- Cloud Storage – A visualization of available cloud storage (Free vs Used space)
- Total – The number of video clips stored
- Pending – The total quantity of clips requested but not downloaded
- Errors – A total value for the errors that may have occurred
Video Archive
The Video Archive category in the left side menu contains multiple options:
- Create – Create a new video archive
- Manage – Search for and manage created cases
- Settings – Configure video archive settings
- Audit Trail – Track and review video archive activities
Create
To create a new video archive:
- Click on the Create option in the Video Archive menu
- Fill in the required fields:
- Requested At – Start and end date range
- Video Destroy Date – Set a date for the destruction of the video archive
- Case Name – Description to identify the collection of video
- Case Reference # – Useful for tying to external systems or records
- Case Notes – Reference information useful for future review
- Click the Request Video button to queue a request with the VIGIL TRENDSTM Case Management services to retrieve the video from the NVR. An estimated ‘Upload Time’ will be provided.
Download Player
To download the VIGILTM Video Player or DV Player:
- On the Create page, click the Download the DV Player button
- Use the downloaded program to view the requested videos
Manage
The Manage option allows users to search for and manage created cases:
- Click on the Manage option in the Video Archive menu
- Enter a Requested At Start and Requested At End date range
- Use additional filterable options to narrow down the search
- Click the Filter button to perform the search
Introduction
The VIGIL TRENDS™ Case management tool is intended for the purposes of scheduling video retrieval from VIGIL NVRs to a centralized cloud location to create ‘cases’ or ‘collections of related video with annotations. The main view includes a collapsible navigation menu, a notifications icon for system alerts, and a user profile icon which provides links to the user management and help guide.
Case Management Dashboard
After successful login, the site displays the Default Dashboard.
The Default Dashboard provides a quick view into TRENDS™ Case Management
Operational Information. Under Video Clips, the page displays the following
metrics:
- Cloud Storage – A visualization of Cloud Storage available, shown as a Free vs Used space.
- Total – The number of video clips stored.
- Pending – The total quantity of clips requested but not downloaded.
- Errors – A total value for the errors that may have occurred.
Video Archive
From the left side menu, the category Video Archive contains multiple options, which include: Create, Manage, Settings, and Audit Trail. Click the desired option to see details.
Note: Video Archive itself does not have a page, clicking on it within the left side menu only expands or collapses the displayed options.
Create
To create a Video Archive entry, provide selections for the following required and optional fields.
- Location – Choose a device (NVR) from the drop down menu as a source to import video.
- Camera – Select one or multiple camera feed sources by Camera Name.
- Each selected Camera displays in the designated field.
- Click on the “x” next to the Camera Name to remove that selected Camera.
- There is an option to “Add All” using the labeled button on the far right side, which selects all Camera sources for the currently selected Location.
- Start Date – Click the Calendar icon to select a Date in MM/DD/YYYY format followed by a space and the Time in the format of HH:MM AM/PM for the start of the clip.
- Users may also enter this information manually using the noted format.
- Time is required for both Start and End selections to generate a clip to upload.
- End Date – Enter the time frame for the end of the clip using the same variable format as detailed for Start Date above.
- Video Destroy Date – A date may be set for the destruction of the video archive in the future, for the purposes of managing video storage. Format is MM/DD/YYYY.
- Case Name – Description to identify this collection of video.
- Case Reference # – Useful to tie to external systems or records.
- Case Notes – Reference information useful for future review.
Request Video
Once the required fields have the minimum necessary input, clicking the Request Video button will queue a request with the VIGIL TRENDS™ Case Management services to retrieve the video from the location’s NVR. An estimated ‘Upload Time’ will be provided (e.g. “3m” for 3 minutes) to indicate how long this will likely take.
Download Player
On this page, a user may choose to download the VIGIL™ Video Player or “DV Player” as indicated by the button for Download the DV Player. Use this program to see the requested videos.
Manage
The Manage option provides a way for VIGIL TRENDS™ Case Management users to search for various created cases. Searches require, at minimum, a Requested At Start and Requested At End date range. Other filterable options are provided to facilitate more targeted searches using the ‘Filter’ button. These options follow the entries previously provided using the Create menu.
Actions
- Click the Filter button to begin searching for matching records.
- Once the results are identified, they may be exported to a .csv file (Comma-separated Values) for review using the Export button. Clicking Export automatically downloads the file for viewing in the respective spreadsheet program installed (e.g. Microsoft Excel).
- On this page, there is another convenient option to download the VIGIL™ Video Player, by clicking the Download DV Player button.
Operations
- When results match the selected filter(s), the list view enables additional actions.
- The Operations on the right side are icons that have actions on click. In general, a yellow icon means the video(s) for that record are still being uploaded or processed, whereas, a red icon (besides the delete option) means there is some issue uploading the video.
Note: The delete option is only visible for groups and clips that the user requested.
Clip Details
- Clicking on the View Details Operation displays the standard form fields for revision.
- Freely edit the form fields and click Save to retain changes.
Clip Operations
There are additional Operations displayed here, including the following options:
- Download – File saved the designated system folder based on browser settings.
- Links – Displays details regarding the associated links for the clip.
- Delete – Remove the Clip from the Case (See “Deletion” on the next page for specifics).
Request Reupload
- Some records have the option to Reupload Group as indicated by the red circular arrow icon.
- Click the icon to initiate a reupload attempt.
Deletion
- For records that the user requested, there are options to delete those items.
Case
- To delete a case, select the red trash can icon from the Operations section within the search res-ults list view. The page will prompt for additional confirmation prior to proceeding.
Clip
- Similarly, to delete a clip, select the red trash can icon from the Operations section.
- Again, the page will prompt for additional confirmation prior to proceeding.
Settings
The Settings option provides a way for VIGIL TRENDS™ Case Management users to control:
- Video Upload – Set the time and time zone and a value for the number of attempts on failure.
- Video Download Notifications – Toggle active or inactive to set alert emails for users.
- Available Storage – The storage percentage utilized and data totals are displayed here.
- Expiration Periods for the External Links – set value, in terms of minutes, for videos provided to outside entities or authorities as hyperlinks.
- Download the DV Player – set the URL for where the instances of the Download DV Player but-ton point to when users click it to download the VIGIL™ Video Player.
Audit Trail
- Finally, the Audit Trail option provides a way for VIGIL TRENDS™ Case Management users to see actions taken within the VIGIL TRENDS™ Case Management tool.
- The report can be built by filtering on a date range or by user or a combination of the two.
Contact Information
3xLOGIC has offices in Victoria BC, Canada and in Fishers, Indiana, USA. Please visit our 3xLOGIC website at www.3xlogic.com. Please contact us by e-mail at helpdesk@3xlogic.com (technical support), or using the following contact information:
VIGIL TRENDS Support
- Email: trends@3xlogic.com
3xLOGIC Technical Support
- Toll Free: (877) 3XLOGIC 877-395-6442
- Email: helpdesk@3xlogic.com
- Website: www.3xlogic.com
3xLOGIC USA Main Office
- 11899 Exit 5 Parkway, Suite 100Fishers, IN 46037United States.
- 303-430-1969
- www.3xlogic.com
- helpdesk@3xlogic.com
COPYRIGHT AND LEGAL NOTICES
VIGIL Copyright ©2023 3xLOGIC, Inc. All rights reserved.
3xLOGIC Inc.11899 Exit 5 Parkway, Suite 100Fishers, IN 46037United States. 303-430-1969
Disclaimer
Information in this document is subject to change without notice and does not represent a commitment on the part of 3xLOGIC Inc. The software and / or databases described in this document are furnished under a license agreement or nondis-closure agreement. They may be used or copied only in accordance with the terms of the agreement. It is against the law to copy the software on any medium except as specifically allowed in the license or nondisclosure agreement. The purchaser may make one copy of the software for backup purposes. No part of this manual and / or databases may be reproduced or transmitted in any form or by any means, electronic or mechanical, including (but not limited to) photocopying, recording, or information storage and retrieval systems, for any purpose other than the purchaser’s personal use, without the express writ-ten permission of 3xLOGIC Inc.
3xLOGIC, VIGIL and AZTECH are trademarks of 3xLOGIC, Inc.
Other trademarks and trade names may be used in this document to refer to
either the entities claiming the marks and names or their products. 3xLOGIC
Inc. disclaim any proprietary interest in trademarks and trade names other
than their own.
©2023 3xLOGIC Inc.