Puretec SOL-E1 Series Automatic Timer Water Softening Appliance User Guide
- June 3, 2024
- Puretec
Table of Contents
- SOL-E1 Series Automatic Timer Water Softening Appliance
- Puretec Customer Service
- Installation Record
- Before Installation
- Specifications
- Exploded Diagram
- Parts Identification
- Diagram Identification
- Installation Procedure
- Programming – E1
- Start-up
- Replenishment of Salt Supply
- Troubleshooting Guide
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
User Guide
SOL-E1 Series Automatic Timer Water Softening Appliance
For correct operation & installation, it is essential to observe these
instructions.
SOL-E1 Series Automatic Timer Water Softening Appliance
CAUTION
DO NOT OVERTIGHTEN. DO NOT USE LIQUID SEALANTS.
Puretec Customer Service
Thank you for purchasing a Puretec Softrol Automatic Timer Water Softening
System. Your system is a proven performer manufactured from only quality
materials and components. It will give years of reliability and trouble free
operation if maintained properly.
This user guide is designed for Puretec SOL-E1 Water Treatment Systems. Be
careful to ensure the information and illustration is applicable to your
particular unit.
Caution: Do not use with water that is microbiologically unsafe or without
adequate disinfection before or after the system.
The systems are designed for metropolitan supply water but can be used in
other situations. For other types of water supply, please contact your local
Puretec dealer.
Puretec Water Softeners are designed to run economically for many years,
dependent on the initial installation and periodic maintenance.
Flush system for 5 minutes or more, after any period of non-use, more than 2
weeks.
Note: For point of entry installations an approved dual check backflow
prevention device must be installed.
If pressure exceeds 500 kPa an approved pressure limiting device needs to be
fitted.
Note: Water softener salt not supplied.
Installation Note: A water filter system/tap, like any product, has a
limited lifespan and if not replaced, will eventually fail. Failure can happen
early due to unforeseen circumstances.
To avoid possible property damage, this product should be regularly examined
for leakage and/or deterioration and replaced when necessary.
We strongly recommend that a drain pan, plumbed to an appropriate drain or
outfitted with a leak detector, be used in those applications where any
leakage could cause property damage. We also strongly recommend that the
water supply be turned off, upstream to the water filter system/tap, if no one
is home for an extended period of time.
INSTALLATION SHOULD BE COMPLETED BY QUALIFIED TRADESPEOPLE. FAULTY
OPERATION DUE TO UNQUALIFIED PERSONS WILL RESULT IN VOIDED WARRANTY
COVERAGE.
Warning: Chlorine (free chlorine) tolerance is 1ppm – high chlorine levels
permanently damage the softening resin & is not covered under warranty. If
chlorine exceeds this limit, we recommend a carbon pre-filter such as the WH2
or CFS Series. Please refer to Puretec for a specific recommendation. In any
case, a carbon pre-filter is ecommended to protect against chlorine spikes &
prolong the resin life.
Installation Record
For future reference, fill in the following data
Product Information
Model Number:|
Serial / Batch Number:|
Purchased from:|
Date of Installation:|
Installer / Plumber Details:|
Regen Frequency:| ____ Days
Water Analysis Information
Hardness:| ppm / mg/L
Iron:| __ ppm / mg/L
Manganese:| ppm / mg/L
pH:|
TDS (Total Dissolved Salts):| ppm / mg/L
Conductivity:| EC / uS/cm
Chloride:| ppm / mg/L
Sodium:| ppm / mg/L
Before Installation
Professional Installation Required
- Installation requires shutting water off to home, cutting home water supply pipe and using a welding torch to add piping and fittings. Specialized tools and skills are required. Not a do-it-yourself type of project.
Make Sure Your Water Has Been Thoroughly Tested
- An analysis of your water should be made prior to the selection of your water conditioning equipment. Your dealer will generally perform this service for you, and may send a sample to the factory for analysis and recommendations. Enter your analysis information on page 4 for your permanent record.
- Softeners are designed to reduce hardness but can handle reasonable amounts of soluble iron if consideration is given to content when selecting model and regeneration settings. For best results contact Puretec to discuss.
Install Water Conditioning Equipment Correctly
Select the location of your water softener with care. Various conditions which
contribute to proper location are as follows:
- Install as close as possible to a drain.
- Install in correct relationship to other water treatment equipment. Contact Puretec for assistance.
- Install the softener in the supply line BEFORE the water heater. Temperatures above 43.3°C (110°F) will damage the softener and void the warranty.
- DO NOT install the softener in a location where freezing temperatures occur. Freezing may cause permanent damage and will also void the warranty.
- DO NOT install where water hammer conditions may occur without installing an arrestor.
- Allow sufficient space around the installation for easy servicing. Provide a nonswitched 240V power source for the control valve.
Things to remember while planning your installation:
- All installation procedures MUST conform to local plumbing codes.
- If lawn sprinklers, a swimming pool, or geothermal heating/cooling or water for other devices/activities are to be treated by the water softener, a larger model MUST be selected to accommodate the higher flow rate plus the backwashing requirements of the water softener. Contact Puretec for assistance.
WARNINGS
- The control valve, fittings and/or bypass are designed to accommodate minor plumbing misalignment but are not designed to support the weight of a system or the plumbing.
- Do not use petroleum jelly, oils, other hydrocarbon lubricants or spray silicone anywhere. A silicon lubricant may be used on the black o-rings but it is not necessary.
- Do not use pipe dope or other sealants on threads. Thread seal tape is the preferred sealant but is not necessary on the nut connection or caps because of o-ring seals.
- All plumbing should be done in accordance with local plumbing codes. The pipe size for the drain line should be a minimum of ⅝”.
- Avoid getting primer and solvent cement on filter system.
- Install grounding strap on metal pipes if required.
- Ensure the system is protected against high pressure and extreme temperatures.
- Chlorine (free chlorine) tolerance is 0.5ppm – high chlorine levels permanently damage the softening resin & is not covered under warranty. If chlorine exceeds this limit, we recommend a carbon pre-filter such as the WH2 or CFS Series. Please refer to Puretec for a specific recommendation. In any case, a carbon pre-filter is ecommended to protect against chlorine spikes & prolong the resin life.
- If pressure exceeds 500 kPa an approved pressure limiting device needs to be fitted.
Specifications
Operating Pressure Min/Max: | 140 – 860 kPa |
---|---|
Operating Temperature Min/Max: | 0 – 48 °C (protect from freezing) |
Electrical Connection: | 240V / 50 Hz (if required) |
Inlet/Outlet Connection: | 25 mm |
Drain Connection: | ⅝” |
Overflow Connection: | ⅝” |
Width (mm) (W): | 350 |
--- | --- |
Height (mm) (H): | 1125 |
Depth (mm) (D): | 490 |
Dry Weight (kg): | SOL30-E1 – 28 kg. |
SOL40-E1 – 38 kg.
Maximum Salt Storage Capacity:| 50 kg
Exploded Diagram
Parts Identification
Item | Part no | Description |
---|---|---|
1 | WTD2030 | Riser Pipe |
2 | – | Pressure Tank |
3 | WTB1035 | Cabinet Domestic Softener |
4 | – | Brine Well |
5 | – | Brine Pick-Up Assembly |
6 | WTB1035 | 2pc Overflow Kit |
7 | – | Brine Tank Lid |
8 | – | Brine Well Blank |
9 | – | Brine Well Lid |
10 | WTV3030 | Pressure Tank Collar UV Shield |
11 | WTD1010 | Top Screen |
12 | WTV4000 | Automatic Timer Valve |
13 | WTV5135 | Transformer Suits Auto Valves |
14 | – | Drain Tube Assembly |
15 | WTB2100 | Softener Cover |
16 | WTV5060 | Plastic Fitting Kit |
17 | WTV5000 | Bypass Assembly (purchased separately) |
18 | KTU6BK | Tubing High Pressure 3/8″ Black |
Diagram Identification
Installation Procedure
- Unpack the equipment. Ensure all parts are present and have not been damaged in transport. You should have:
- Extra items required:
-
Ensure water has been tested, Input values into Table on page 4 and the analysis has been inspected by Puretec.
Water Analysis InformationHardness| _130 ppm / mg/L
Iron| 0.3_ ppm / mg/L
Manganese| _0.1 ppm / mg/L
pH| 7_
TDS (Total Dissolved Salts)| _275 ppm / mg/L
Conductivity| 404_ EC / uS/cm
Chloride| _121 ppm / mg/L
Sodium| 96_ ppm / mg/L
Customer Service Helpline 1300 140 140 (AU) 0800 130 140 (NZ)
-
Position the Softener on a level surface.
Environmental conditions:
Operating temperature: 0 – 48°C (protect from freezing)
Water conditions
Temperature: 0-50°C
Pressure: 140 – 860 kPa -
Installing the Bypass (optional – purchased separately) Uninstall the plastic fittings by turning the knob counter clockwise. Connect the bypass assembly followed by the plastic fittings. Hand tighten the knobs, do not overtighten.
Refer to page 17 for bypass operation. -
Connecting the Softener
Connect the softener to main plumbing. Do not solder brass adapters while they are inserted in the control module.
Note: Solder joints must be done prior to connecting to the valve fittings. Leave at least 6” between the fitting and solder joints when soldering pipes. Failure to do this could cause heat damage to the fittings. This should be carried out by a qualified tradesman. -
Connecting the Drain Line
Connect extra tube (tubing not supplied) onto the 5/8” drain line (pre installed on the valve) from the valve to the drain. Ensure the drain line is not kinked. The line must not travel more than 2.4 m and no more than 6 m long from the valve, otherwise increase the diameter of the drain line.
Connect drain and overflow to sewer or other approved salty water disposal point as approved by your local authority. Ensure drain line has an adequate air gap of 2 times the pipe diameter or 25 mm, whichever is larger. -
Connecting the Overflow
Connect tubing onto the 5/8” overflow fitting (tubing not supplied) and run the line to the drain. Do not connect the overflow into the drain line, as it must be a direct and separate line to the drain. Allow an air gap as per the drain line. Make sure the drain is not higher than the overflow. -
Programming
6.1 Plug into an uninterrupted electrical outlet.
Note: the system transformers are not weather resistant and should be adequately protected. All electrical connections must be connected accordingly to local codes.
6.2 Proceed to ‘Programming’ section.
Programming – E1
GENERAL OPERATION
When the system is operating one of two displays will be shown. Pressing △ or
▽ button will alternate between the displays. One of the displays is always
the current time of day (to the nearest hour).
The second display is the days remaining until the next regeneration.
If the days remaining is equal to one, a generation will occur at the next
present regeneration time. The user can scroll between displays as desired.
If the system has called for a regeneration that will occur at the present
time of regeneration, the arrow will point to Regen.
SET TIME OF DAY
Step 1: Press SET for 5 seconds
Step 2: Current time: set HOUR by using the ▽ + △ button then press SET.
Repeat for MINUTES.
After a power outage, the time of day will need to be reset.
OTHER SETTINGS – these have been factory set (only adjust if required)
Step 1: From normal mode, press SET + △ buttons simultaneously for 5 seconds
and release.
Step 2: Regeneration Time: Set the clock to the hour the regeneration should
occur by using the △ or ▽ buttons. Once the hour is chosen, press SET and
repeat for MINUTES. Factory setting is 2 AM.
Press SET to go to STEP 3.
Step 3: Days to Regen: This is factory set to 3 (3 days between
regenerations). The allowable range is 1 to 99.
Refer to “Regeneration” to set correct regen days.
Press SET to exit Installer Displays and Settings.
The system is factory set to regenerate at 2 AM. If there is a demand for
water when the system is regenerating, untreated water will be used.
REGENERATION MODE
When the system begins to regenerate, the display will change to indicate the cycle of the regeneration process that is occurring and an arrow will also point to Regen. The system will run through the steps automatically and will reset itself to provide treated water when the regeneration is completed.
MANUAL REGENERATION
Sometimes there is a need to regenerate the system, sooner than when the
system calls for it, usually referred to as a manual regeneration. There may
be a period of heavy water usage because of guests or a heavy laundry day.
To initiate a manual regeneration at the preset delayed regeneration time,
simultaneously press ▽ + △ buttons together and release. The arrow will point
to the word Regen if a regeneration is expected ‘tonight’. To cancel the
regeneration simultaneously press ▽ + △ buttons and release.
To initiate a manual regeneration immediately, simultaneously press ▽ + △
buttons together for 3 seconds. The system will begin to regenerate
immediately. The request cannot be cancelled.
POWER LOSS
Your Puretec electronic control valve maintains the time for up to 8 hours
using the internal PCB battery if power is interrupted. Nonvolatile memory
stores the stats & programming & are not affected by power outages. After 8
hours of backup use, replace the battery with a type 2032, 3-volt lithium coin
cell battery. If the time flashes on & off after a power loss the time of day
should be reset & the flat battery replaced.
In the unlikely event of a power loss during backwash, when power is restored,
a dry-reset should be performed (refer to page 18 ), followed by a manual
backwash/regeneration (refer to page 14) if convenient.
Start-up
Now programming is completed (if required) you are ready to start the system.
-
Fill the brine tank with ‘water softener’ salt to approximately half full. (salt not included). This will require approximately 50 kg (this is only required initially).
-
Add approximately 15 litres of water to the salt in the brine tank. This is only required for the initial setup.
Note: The water level will drop significantly after the first backwash, and may disappear below the salt line. This is normal and no extra water will be required. -
Open the nearest tap downstream of the filter system (after the filter system).
-
Allow water to flow through the system slowly, and allow all air to escape out of the closest tap. Wait until the water is flowing out of the tap and then increase the flow
slowly up to full flow. Allow to run for 5-10 minutes. -
Close the opened tap and check for leaks.
-
Conduct a full manual regeneration.
-
Your system is ready for use.
Regeneration
E1 Valve (Regeneration Time: 90 mins)
This valve is factory set to regenerate every third day. The required
frequency of regeneration is dependant on the hardness level and the amount of
water used. Refer to the table below. To change the regeneration setting refer
to the ‘programming’ section.
MODEL | CAPACITY OF SYSTEM (L) WITH DIFFERENT HARDNESS LEVELS |
---|---|
100 mg/L | 200 mg/L |
SOL30-E1 | 10150 |
SOL40-E1 | 15400 |
Replenishment of Salt Supply
The salt storage capacity of the brine tank is approximately 50 kg. During
each regeneration a small amount of salt is consumed, thus requiring periodic
replenishment for a continuous supply of softened water (the frequency and
salt dosage level is dependent on the regeneration schedule).
We recommend to maintain the salt level in the brine tank to 1/2 to 2/3 full.
The water level in the brine tank is maintained automatically and does not
require manual intervention.
NOTE: The water level is usually below the salt level & therefore cannot
be seen (this is not a problem).
Always replenish salt before the supply is exhausted.
Note: No extra water is required when topping up the salt level.
Type of Salt to Use
Any type of water softener salt may be used, but for best results, we
recommend using coarse solar salt called “water softener salt” or
alternatively “pool salt”.
Media Replacement
Resin ordering code: RMK-SOL30 for SOL30-E1 and RMK-SOL40 for
SOL40-E1.
Customer Service Helpline at 1300 140 140 (AU) and 0800 130 140 (NZ)
for more details.
The nuts and caps are designed to be unscrewed or tightened by hand or with
the special plastic wrench. If necessary a pliers can be used to unscrew the
nut or cap. Do not use a pipe wrench to tighten or loosen nuts or caps. Do
not place screwdriver in slots on caps and/or tap with a hammer.
Bypass Valve Operation – optional accessory (purchased separately
Normal Operation
Bypass Operation
Diagnostic Mode
Shut Off Mode
Troubleshooting Guide
‘Dry’ Reset Procedure
From time to time, the valve may dis- play an error code for various
reasons. The first troubleshooting step is to perform a ‘dry’ reset.| Remove
the faceplate, opening the tabs on either side of the valve. This will expose
the Power Circuit board with a number of wires connected.
On the bottom right hand corner is a 4 pin adaptor labelled ‘12VAC PWR’,
disconnect the adaptor and reconnect after 5 seconds. The valve will then whir
twice, and should return to the normal screen.
If the error message is still present, refer to the troubleshooting guide.
---|---
PROBLEM| POSSIBLE CAUSE| SOLUTION
---|---|---
No display/blank screen on valve.| A. Transformer not connected.| A. Connect
transformer.
B. No power at outlet/source.| B. Use working outlet/repair outlet.
C. Switched outlet/improper voltage.| C. Use uninterrupted outlet/ensure
source is
delivering proper voltage.
D. Dead battery.| D. Replace battery (CR2032).
E. Defective transformer.| E. Replace transformer.
F. Defective PC Board.| F. Replace PC Board.
Valve does not display correct time of day.| A. Power outage(s).| A. Reset
time of day, replace battery (CR2032).
B. Time of day set incorrectly.| B. Reset to correct time of day.
C. Switched outlet.| C. Use uninterrupted outlet.
D. Tripped breaker switch.| D. Reset breaker switch.
E. Defective PC Board.| E. Replace PC Board.
Valve regenerates at wrong time of day.| A. Power outage(s).| A. Reset time of
day, replace battery
(CR2032).
B. Time of day set incorrectly.| B. Reset to correct time of day.
C. Time of regeneration set incorrectly.| C. Reset regeneration time.
Time of day flashes on and off.| A. Power outage(s).| A. Reset time of day,
replace battery
(CR2032) and then perform a ‘dry’ reset.
Valve does not regenerate when performing a manual regeneration.| A. No power
to valve.| A. Refer to ‘No display/blank screen on valve’.
B. Broken drive gear or drive cap assembly.| B. Replace drive gear or drive
cap assembly.
C. Broken piston rod.| C. Replace piston rod.
Valve does not regenerate automatically, but does when performing a manual
regeneration.| A. Bypass valve in bypass position/faulty.| A. Turn bypass to
normal operation/replace bypass.
B. Defective PC Board.| B. Replace PC Board.
PROBLEM| POSSIBLE CAUSE| SOLUTION
---|---|---
Hard/Untreated water delivered to service.| A. Bypass valve is in bypass
operation/faulty.| A. Turn bypass to normal operation/replace bypass.
B. Media is exhausted due to high water usage.| B. Check program settings or
diagnostics for abnormal water usage.
C. Fouled media bed.| C. Clean/replace media.
D. Water quality fluctuation.| D. Test water and contact Puretec for assis-
tance.
E. No regenerant or low level of regenerant.| E. Refill regenerant tank.
F. Valve fails to draw regenerant.| F. Refer to ‘Valve fails to draw in
regenerant’.
G. Insufficient regenerant level in regenerant tank.| G. Contact Puretec for
assistance.
H. Leak from seal/spacer stack assembly.| H. Clean/replace spacer stack
assembly.
Control valve uses too much regenerant.| A. Incorrect refill setting.| A.
Contact Puretec for assistance.
B. Incorrect program setting.| B. Contact Puretec for assistance.
C. Valve regenerating frequently.| C. Check for leaking fixtures or system
under-sized.
Regenerant being delivered to service.| A. Low water pressure.| A. Check
incoming water pressure – water pressure must remain at minimum of 25 psi.
B. Incorrect injector size.| B. Replace injector with correct size for appli-
cation.
C. Restricted/kinked drain line.| C. Check drain line for restrictions or
debris, or unkink drain line.
Excessive water in regenerant tank.| A. Incorrect program settings.| A.
Contact Puretec for assistance.
B. Plugged injector.| B. Clean/replace injector.
C. Loose/damaged drive cap assembly.| C. Tighten/replace drive cap assembly.
D. Leak from seal/spacer stack assembly.| D. Clean/replace spacer stack
assembly.
E. Restricted/kinked drain line.| E. Check drain line for restrictions or
debris, or unkink drain line.
F. Plugged backwash flow controller.| F. Clean/replace backwash flow
controller.
G. Plugged refill flow controller.| G. Clean/replace refill flow controller.
PROBLEM| POSSIBLE CAUSE| SOLUTION
---|---|---
Valve fails to draw in regenerant.| A. Plugged injector.| A. Clean/replace
injector.
B. Regenerant piston failure.| B. Clean/replace regenerant piston.
C. Leak in regenerant line.| C. Inspect regenerant line for air leak.
D. Restricted/kinked drain line.| D. Check drain line for restrictions or
debris, or unkink drain line.
E. Drain line too long or too high.| E. Shorten length and or height.
F. Low water pressure.| F. Check incoming water pressure – water
pressure must remain at minimum of 25 psi.
Water running to drain.| A. Power outage during regeneration.| A. Upon power
being restored control will fin- ish the remaining regeneration time. Reset
time of day, replace battery (CR2032).
B. Foreign material present in valve.| B. Remove drive cap, piston and spacer
assemblies. Clean and relubricate com- ponents, assemble the valve and run a
manual backwash.
C. Leak from seal/spacer stack assembly.| C. Clean/replace spacer stack
assembly.
D. Piston assembly failure.| D. Clean/replace piston assembly.
E. Loose/damaged drive cap assembly.| E. Tighten/replace drive cap assembly.
Error Code – 1001
Control unable to sense motor movement.
| A. Motor not inserted fully into engage posi- tion, motor wires broken or
disconnected.| A. Disconnect power, make sure the motor is fully engaged,
check for broken wires, make sure two pin connector is connected to the two
pin connection on the PC Board labelled MOTOR. Connect power and per- form a
‘dry’ reset.
B. PC Board not correctly installed.| B. Ensure PC Board is correctly clipped
into drive bracket and perform a ‘dry’ reset.
C. Board unable to read middle reduction
gear.
| C. Check foil on reduction gear; clean any foreign material on the foil.
D. Missing/damaged reduction gears.| D. Replace missing gears.
E. Defective PC Board.| E. Replace PC Board.
Error Code – 1002
Control valve motor ran too short and was unable to find the next cycle position and stalled.
| A. Foreign material lodged in valve.| A. Clean/replace piston/spacer stack
assembly.
Perform a ‘dry’ reset.
B. Mechanical binding.| B. Check piston, spacer stack assembly, drive bracket
and main drive gear interface.
Perform a ‘dry’ reset.
C. Main drive gear too tight.| C. Loosen main drive gear. Perform a ‘dry’
reset.
D. Incorrect voltage being delivered to valve.| D. Check voltage of power
source. Perform a ‘dry’ reset.
E. Incorrect programming.| E. Contact Puretec for assistance.
PROBLEM| POSSIBLE CAUSE| SOLUTION
---|---|---
Error Code – 1003
Control valve motor ran too long and was unable to find the next cycle position.
| A. Motor failure during regeneration.| A. Check motor connections. Perform a
‘dry’ reset.
B. Foreign material lodged in valve.| B. Clean/replace piston/spacer stack
assembly.
Perform a ‘dry’ reset.
C. Drive bracket not correctly installed.| C. Snap drive bracket in correctly.
Perform a ‘dry’ reset.
Error Code – 1004 Control valve motor ran too long and timed out trying to
reach home position.| A. Drive bracket not correctly installed.| A. Snap drive
bracket in correctly. Perform a ‘dry’ reset.
Warranty
Any claim under this warranty must be made within 6 years of the date of
purchase of the product. This product is warrantied to be free of defect of
material and workmanship for 6 years from date of purchase. 6 year warranty
is 1 year parts and labour, plus 5 years parts only. Excludes consumables. To
make a claim under the warranty, take the product and proof of purchase to
place where you purchased the product, and they will lodge a Warranty Request
with Puretec.
Puretec will pay your reasonable, direct expenses of claiming under this
warranty. You may submit details and proof of your expense claim to place of
purchase for consideration.
The warranty only applies if the product was used and/or installed in
accordance with the user guide and/or installation instructions. This warranty
is given in lieu of all other express or implied warranties and manufacturer
shall in no circumstance be held liable for damages consequential or otherwise
or delays caused or faulty manufacturing except as excluded by law.
Applicable to all above, is that the warranties need to be approved by Puretec
to ensure product was not incorrectly used, installed or claimed. False and
incorrect claims will be pursued at Puretec’s discretion, including
chargeable inspection and labour costs incurred.
All installation and service work should be completed by qualified
tradespeople. Faulty operation due to unqualified persons will result in
voided warranty coverage.
Chlorine (free chlorine) tolerance is 0.5ppm – high chlorine levels
permanently damage the softening resin & is not covered under warranty.
Warranty/Australia
This warranty is given by Puretec Pty Ltd, ABN 44 164 806 688, 37-43 Brodie
Road, Lonsdale SA 5160, telephone no. 1300 140 140 and email at
sales@puretec.com.au.
This warranty is provided in addition to other rights and remedies you have
under law: Our goods come with guarantees which cannot be excluded under the
Australian Consumer Law. You are entitled to replacement or refund for a
major failure and to compensation for other reasonably foreseeable loss or
damage. You are also entitled to have the goods repaired or replaced if the
goods fail to be of acceptable quality and the failure does not amount to a
major failure.
Warranty/New Zealand
This warranty is given by Puretec Ltd, Reg. No 4464398, PO Box 875 Cambridge
3450 NZ, telephone no. 0800 130 140 and email at
sales@puretec.co.nz.
This warranty is provided in addition to other rights and remedies you have
under law: Our goods come with guarantees which cannot be excluded under the
Consumer Guarantees Act.
You are entitled to replacement or refund for a major failure and to
compensation for other reasonably foreseeable loss or damage. You are also
entitled to have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major failure.
This page was intentionally left blank.
AUSTRALIA
P 1300 140 140
E sales@puretec.com.au
W puretec.com.au
NEW ZEALAND
P 0800 130 140
E sales@puretec.co.nz
W puretec.co.nz
WaterMark
ATS5200.103
Licence No. WM 74593
Australian Certification
Services
AUG2021
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