duxtop BT-C35-D Cooktop Countertop Burner User Manual

June 6, 2024
duxtop

duxtop BT-C35-D Cooktop Countertop Burner User Manual
duxtop BT-C35-D Cooktop Countertop Burner

Welcome to the Secura Family!
Congratulations on being the proud owner of your new Secura product. We believe in manufacturing only the highest quality kitchen, home and personal care products for our customers. We are a U.S.- based manufacturer and all our products meet strict standards for manufacturing, safety and performance.

We also believe in providing the best customer service and support in the industry. That is why we offer a two-year warranty on this product that ensures your satisfaction – so you can enjoy it for years to come.

If you have questions or need assistance, please email CustomerCare@thesecura.com. For fastest response, please include product name and model #, proof of original purchase, complete contact information, and detailed information about the issue, including pictures when applicable.

Your feedback and suggestions are also important to us, so please email them to us at CustomerCare@thesecura.com.

 To reduce the risk of fi re, injury or electrical shock along with extending the life of your cooktop, please read and follow all of the information in this manual before using and save it for future reference.

IMPORTANT CAUTIONS, WARNINGS AND SAFEGUARDS

Before operating your new duxtop® Induction Cooktop, basic safety precautions should always be followed, including the following:

  • Read this manual before using the cooktop.
  • To protect against fi re, electric shock and injury to persons, do not submerse the cooktop unit or electrical cord in liquid.
  • Do not touch the unit with wet hands, or use in a wet outdoor environment.
  • Never operate the unit if cooktop surface, electrical cord or plug is damaged.
  • Do not let cord hang over edge of table or counter top, or touch hot surfaces.
  • To protect against electrical hazards, do not move the unit by pulling on the power cord.
  • Only qualify ed experts may perform repair and maintenance work on the cook top unit. Never disassemble or attempt to repair the cooktop yourself.
  • Do not touch the cook top surface or cookware bottom for several minutes after using as both will begot.
  • Do not move the cook top unit while cooking or with hot cookware on cook top surface.
  • Never place any metal objects on the cook top surface other than authorized metal cookware or an Induction Interface Disk.
  • To protect against fi re, do not operate the cook top in or around fl amiable or explosive environments.
  •  Do not place the cook top on any metal surface as the surface could become hot.
  • Do not heat unopened cans of food as they coil expand and explode.
  • Do not allow children to handle or operate the unit at any time.
  • Do not use the unit to heat or warm the room.
  • Never heat empty containers on the cook top surface.
  • Remove cookware from cook top when the unit is not in use.
  • Do not place any metal object other than cookware on the cook top surface.
  • Keep at least 4” from walls or other objects for proper ventilation. Do not block the rear and sides of the unit.
  • Do not place objects weighing more than 65 pounds on the cook top surface.
  • Keep the cool air inlet and fan free from blockages.
  • Do not clean a duxtop® induction cook top in a dishwasher.
  • Do not use the unit for anything other than its intended purpose.
  • Do not place objects affected by a magnet, such as a credit card, radio, television, etc, within 10 feet of the cook top while operating the unit.
  •  To avoid circuit overload, do not operate another electrical appliance on the same outlet or circuit.
  • Do not place any combustible material such as paper or towels, near or on the cook top while it is in use or hot.
  • Do not operate on other appliances or devices, including but not limited to stove range, oven, etc.
  • Do not operate on heated or hot surface.
  • Save this User Manual.

CAUTION: This cook top unit emits an electromagnetic field, therefore people with pacemakers should consult with their physician before using.
****To avoid circuit overload, do not operate another electrical appliance on the same outlet or circuit.

Warning:
Changes or modify cations to this unit could void the user’s warranty.
****To avoid circuit overload, do not operate another electrical appliance on the same outlet or circuit.

Always follow basic safety precautions when using any electrical products, especially when children are present.

CAUTION: HOT SURFACES
This appliance generates heat during use. Proper precautions must be taken to prevent the risk of burns, fires or other injury to persons or damage to property.

DO NOT IMMERSE IN LIQUID NE PAS IMMERGER SAVE THESE INSTRUCTIONS

PARTS IDENTIFICATION

PARTS IDENTIFICATION

SELECTING THE PROPER COOKWARE

Your induction cook top will not operate without the compatible cookware. Read the following information in this section carefully to get the maximum efficiency from your cooking unit. The rule of thumb for selecting cookware is, if a magnet sticks to the cookware bottom, the cookware will work on your duxtop® induction cook top.

The bottom surface of the cookware must

  • Be made of a ferrous magnetic material. If the cookware bottom is made of material with low ferrous magnetic content the “E0” error code may display, indicating cookware is not suited for induction cooking.
  • Have a fl at bottom surface with a minimum bottom diameter of 5″. The diameter and thickness of the cookware’s magnetic layer needs to be large enough to catch the magnetic wave, otherwise the cook top may not operate (displays “E0” error code).
  • Touch the cook top or rise no more than 1″ above it.

SUITABLE COOKWARE MATERIAL

  • cast iron;
  • iron;
  • magnetic steel;
  • enameled iron,
  • stainless steel manufactured with a magnetic bottom

DO NOT use cookware made out of:

  • Glass
  • Ceramic
  • Copper
  • Aluminum
  • Non-magnetic stainless steel (18/10, 18/8) bottom

OPERATING INSTRUCTIONS

CAUTION: ALWAYS USE A DEDICATED OUTLET. This unit is designed to operate using a 110/120V electrical outlet having a 15 amp capacity. This is a high draw appliance and should not share an outlet or circuit with any other electrical  appliance.

  • Place the unit on a dry, stable, level and non combustible, non-metallic surface.
  • Allow at least 4 inches of space around the whole cook top unit for proper ventilation.
  • Plug the POWER CORD into a 120V/15 amp electrical socket. The unit will “Beep” and the POWER INDICATOR light will illuminate red.
  • Before turning the cook top on, make sure the ingredients are in the compatible cookware and the cookware is centered on COOKWARE ALIGNMENT GUIDE.
  • Once the cook top is plugged in, starting the cooking process is a simple two-step process. Press the “ON/OFF” button, the cook top will cycle “ON”, the COOL AIR FAN will start and the LCD display screen will light showing a series of dashes. Press the “MENU” button, the cook top will activate at the default power setting of 5.0.
  • After cooking is completed, press the “ON/OFF” button to turn the unit off. The LCD screen will turn off, however “HOT” will display and the COOL AIR FAN will continue to run until the unit has cooled.
  • If the cook top unit does not operate as intended, see the “TROUBLESHOOTING GUIDE” section in this manual.

Operation Modes
This unit offers both Power and Temperature Modes for convenient and efficient cooking along with an automatic 10-hour timer:

POWER MODE OPERATION The Power and Temperature Mode functions work independently of each other. The power level selected directly relates to the amount of wattage, or the BTU/HR equivalent, the cook top generates. To increase the cooking speed, select a higher power level.

The default power level setting is 5.0. Press the + or – buttons to adjust power levels from 0.5 to 10. If the “E2” error code is displayed during cooking, the cookware bottom has exceeded 460°F, switch to Temperature Mode at this time.

TEMPERATURE MODE OPERATION
The Temperature Mode should be used when a specifi c cooking temperature is required. Once the cookware has reached the selected temperature, the unit will cycle to maintain the selected cooking temperature.

The default temperature level setting is 300°F. Press the + or buttons to adjust the temperature setting. Use the Temperature Mode when specific temperatures must be maintained. This mode has 20 temperature settings ranging from 100°F460 °F (37.8°C-238°C).

Additional Preset Function Buttons:

  • LOCK The “LOCK” button allows you to lock-out all th other buttons and is a convenience and safety feature. It is designed to keep the cooking and timer settings from being accidentally changed once they have been set. The “LOCK” feature DOES NOT lock the ON/OFF button, so the cook top can always be shut off if needed.
  • BOIL If you press the “BOIL” button the unit will switch to POWER MODE level 10 and the timer will automatically set to 10 minutes. When the timer has expired, the unit will “beep” and the cook top will turn off. If the volume of water has not reached a full boil, please restart the BOIL function.
  • KEEP WARM – If you press the “KEEP WARM” button, the unit will switch to TEMPERATURE MODE at 140°F with the timer set for 30 minutes.

Power Level

| Watts|

Cooking Level

---|---|---

0.5

| 100|

Simmer-keep warm

1.0

| 180|

Simmer-keep warm

1.5

| 260|

Simmer-keep warm

2.0

| 340|

Simmer-keep warm

2.5

| 420|

Low

3.0

| 500|

Low

3.5

| 580|

Low

4.0

| 660|

Low

4.5

| 740|

Medium-low

5.0

| 820|

Medium-low

5.5

| 900|

Medium-low

6.0

| 1000|

Medium-low

6.5

| 1100|

Medium-high

7.0

| 1200|

Medium-high

7.5

| 1300|

Medium-high

8.0

| 1400|

Medium-high

8.5

| 1500|

High

9.0

| 1600|

High

9.5

| 1700|

High

10

| 1800| High

Temp Setting

| Temp (°F)|

Temp (°C)

---|---|---

1

| 100|

38

2

| 120|

49

3

| 140|

60

4

| 160|

71

5

| 180|

82

6

| 200|

93

7

| 220|

104

8| 240|

116

9

| 260|

127

10

| 280|

138

11

| 300|

149

12

| 320|

160

13

| 340|

171

14

| 360|

182

15

| 375|

191

16

| 390|

199

17

| 405|

207

18

| 420|

216

19

| 440| 227

20

| 460|

238

POWER MODE vs. TEMPERATURE MODE
Switching between Power Mode and Temperature Mode is accomplished by pressing the “MENU” button.
If a specific cooking temperature is not required, we suggest using Power Mode instead of Temperature Mode. To quickly bring a pot of water to boil, use a higher power level setting or simply press the “BOIL” button. For frying or browning food, Temperature Mode is preferred because the built-in microprocessor monitors and regulates the cookware temperature to the preset temperature. Frying or browning food under Power Mode may overheat the cookware, and in some cases, extremely high temperatures may damage your cookware or cook top. The duxtop(c) induction cook top has a built-in safety mechanism to detect such situations and the unit can switch to Temperature Mode from Power Mode automatically when overheating is detected. When this happens it is an indication that Temperature Mode may be more suitable for your current cooking task.

Limitations of Temperature Mode:

The automatic timer may be used with either the Temperature or Power mode. Press the “TIMER” button to activate the timer. The TIMER portion of the LCD display will activate and 0:00 will appear in the LCD READOUT DISPLAY. The :00 minutes portion of the readout will be blinking, indicating the minutes can be set. Press the + or – button until the desired number of minutes appears. Wait 5 seconds and the 0: hours side of the readout will begin to blink. This indicates you may now set the number of hours for the timer. Press the + or – key to set the number of hours. 5 seconds after you have set the hours portion of the timer, the numbers will stop blinking and timing will start. If you do not enter an amount of time into the AUTOMATIC TIMER within 10 seconds the feature will shut off and the timer will not be set.
The + and – buttons can be “tapped” to increase or decrease the minutes/hours by 1 minute/1 hour increments or they can be held down for rapid increase or decrease of time, as necessary.

The timer may be reset at any time during operation by pressing the “TIMER” button again. When the timer has expired, the unit will “beep” and the cook top will turn off.
For safety, the cook top is programmed to turn off after two hours. To operate continuously for more than two hours, please set the timer to the desired length of time.

NOTE: The cook top unit will automatically shut off and “beep” after 1 minute, if either:

  • the wrong type of cookware is put on the cook top
  • no cookware is placed on the unit (“ E0 ” will fl ash on the LCD screen) or
  • the unit is turned on and the “MENU” button is not pressed

CARE AND MAINTENANCE

The cook top is easy to maintain. Use a moist cloth with a mild liquid detergent to wipe off grease and stains, and then let dry. Protect the cook top from dust by covering it when not in use. Things to avoid doing.

DO   NOT:

  • clean the  COOK TOP SURFACE with metal scouring pads, abrasives, or solvents
  • immerse cord or cook top unit in water or other liquids
  • keep the unit plugged in while cleaning it
  • keep the unit plugged in when not in use
  • store or clean the unit while still hot
  • place objects heavier than 65 pounds on the  COOK TOP SURFACE
  • use the unit if the  COOK TOP SURFACE or power cord is damaged
  • keep the cook top unit on or near other heat sources

TROUBLESHOOTING GUIDE & CUSTOMER SERVICE

If after reviewing the troubleshooting guide the problem is not resolved, do not attempt to repair the unit yourself. Please contact us at CustomerCare@thesecura.com for assistance.

PROBLEM After plugging in the power cord, the POWER INDICATOR Light  does not illuminate red:

  • The plug may be loose in the electrical outlet or
  • The circuit breaker may be inoperative or tripped

PROBLEM The POWER INDICATOR LIGHT is lit, but the fan is not running, nor is the cookware heating up:

  • Press the “MENU” button
  • The wrong type of cookware (non-magnetic) is being used
  • The pan is not centered on the  COOK TOP ALIGNMENT   GUIDE correctly
  • The  COOK TOP SURFACE may be cracked

PROBLEM -The induction cook top suddenly stops heating during operation and shuts down:

  • The cook top unit shuts down due to the overheating sensor detecting an excessively high surface temperature. The cause may be heating empty cookware or cooking at a high power setting for too long
  • A blocked COOL AIR INLET & FAN or WARM AIR OUTLET caused the cook top to overheat;
  • The unit was unplugged while in use
  • The fuse or circuit breaker tripped during use (Do not plug other appliances into the same circuit while using the cook top)

PROBLEM The Induction cook top switches from Power mode to Temperature mode automatically:

  • This is a safety feature. The unit switches to Temperature Mode (140°F) when the cookware is overheated under Power Mode. This is most likely to occur when you are frying or sauteing food. These cooking methods involve high heat and need a regulated temperature within a certain range. If the temperature is too low, it may not cook your food properly, if the temperature is too high, it may burn your food. Once in Temperature Mode you can adjust the temperature to the appropriate setting that fi ts your cooking task. For information about when to use Power Mode or Temperature Mode, please refer to POWER Mode VS. TEMPERATURE Mode section in this manual.

Error code guide

ERROR CODE

| PROBLEM|

REMEDY

---|---|---

E0

| No cookware is detected, incompatible cookware is detected or cookware is not centered on the COOKWARE ALIGNMENT GUIDE.|

If no cookware is on the cooktop, place cookware on the top within 1 minute. If incompatible cookware is detected replace it with proper cookware. If

the cookware is misaligned, move it within the COOKWARE ALIGNMENT GUIDE. The unit will shut down automatically after 1 minute if none of these actions are taken.

E1

| Excessive high temperature, cooking fan malfunction, or inadequate ventilation for the cook top.|

Unplug the cord from the electrical outlet. Ensure proper ventilation by making sure the fan is at least 4” away from any obstruction. Wait 10 minutes for the cooktop and cookware to cool down, and then plug it back into a 120V electrical outlet. Turn the unit back on and listen for the fan to make sure it is running.

E2

| Cooking surface temperature exceeds 460 °F (238 °C) limit and the unit shuts down automatically.| This is a safety feature to prevent the cooking surface from overheating. It usually happens while using POWER Mode, when the cookware bottom is above 460 °F (238 °C). Extremely high temperatures could damage your cookware and cooktop. If E2 error code happens during frying or sautéing while using POWER Mode, switch to TEMPERATURE Mode. If E2 happens while boiling water, unplug the unit from the electrical outlet, wait 10 minutes for the cooktop and cookware to cool down and reconnect the cord to the outlet. Turn the unit back on, listen for the fan to start and ensure the unit is at least 4” away from any obstructions.
E3|

Voltage input is too high or too low and the unit shuts down after 1 minute.

|

Unplug the cord from the electrical outlet. Verify the voltage is 110/120V AC with a voltage tester. If not, switch to a different electrical outlet with the proper voltage level before operating the unit.

Note: If any of the above remedies fail to solve the problem, please contact
ustomerCare@thesecura.com.

COMMONLY ASKED QUESTIONS

What are Induction cook top advantages?
To serious cooks, the most important advantage of induction cook tops is that you can adjust the cooking heat instantly and with great precision. The induction cook top uses a standard 110/120 volts of electrical power and plugs into a standard household electrical outlet. Because duxtop® cook tops produce up to 1800 watts of power, they are almost 50% more powerful than gas stoves and heat up to temperature nearly twice as fast as electric cooking elements, yet they do not require the high amperage of 220-volt power not commonly found in household kitchens.

Is induction cooking more efficient than gas?
With an 83% energy efficiency, induction cooking is more efficient than both electric or gas. While gas burning cook tops are only 30-35% efficient and cos approximately $1.65 per hour to operate, an induction cook top costs only $0.12 per hour to operate.

How safe is induction cooking?
Because there is no open flame or hot cooking element, the induction process produces heat only within the cookware. The cook top surface remains cool except for the heat transferred from the bottom of the cookware to the glass surface (immediately below the cookware).

What are the electrical power requirements?
Single burner induction units designed for the U.S. market are all capable of operating efficiently on a standard 110/120-volt outlet. It is strongly recommended to dedicate an outlet for each individual unit when being used since each unit will draw about 15 amps, the amperage of most common household electrical outlets.

What type of cookware can I use?
The general rule of thumb is, if a magnet sticks to it, it will work with the duxtop® cooktop. Cookware made from cast iron, iron, enameled steel or iron, or magnetic stainless steel work very well. duxtop® offers a large selection of Whole-clad Tri-ply Induction Ready Premium Cookware™.

How is induction cooking different than electric cooking ?
Induction units place the electrical energy directly into the cookware without using energy towards a heating element. Regular electric cooking elements use energy to heat the heating element and then through conduction, the heat is transferred to the cooking pan.

Induction cooking heating is very fast and responsive to temperature control changes making them even faster and more efficient than gas cooking. Resistance-type heating elements are very inefficient and are slow to respond.

Is it easy to use?
The rapid heating of the cookware makes all kinds of cooking fast and easy, especially when warming, sauteing, frying, and boiling pasta. Cleaning a duxtop® induction cook top unit is easy. With no open flame or heating element, food does not burn on so you can just wipe the cook top surface clean with a damp towel.

SPECIFICATIONS

Model

|

BT-C35-D / P961LS

---|---

Power Source

|

120V/60Hz 15 amp circuit

Output

|

100-1800 watts (20 settings)

Power Levels

|

0.5-10 (20 settings)

Temperature Range

|

100°F- 460°F (37.8°C-238°C)

Weight

|

13 lbs. 201 oz.

Dimensions

|

12.9″ x 16.5″ x 4″

Cord Length

|

5 ft.


FCC REQUIREMENTS

NOTE: This equipment has been tested and found to comply with the limits for consumer ISM equipment, pursuant to Part 18 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference with communication equipment.

Induction cook top unit generates, uses, and can radiate radio frequency energy. If not installed and used in accordance with the user manual, the cook top may cause harmful interference to radio communications.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the cooktop on and off, the user is encouraged to try to correct the interference by trying one or more of the following measures:

  • Move or reorient the affected equipment’s antenna
  • Increase the distance between the cook top and affected piece of equipment
  • Connect to an outlet on a different circuit from the cook top
  • Consult your dealer or qualified radio/TV technician for advice

Manufacturer’s Limited Warranty

The Manufacturer of this product warrants to the original  purchaser of this product that this product will be free from defects in material and workmanship under normal use and service for 2 years from date of purchase. Manufacturer will, at its option, repair or replace with a new or refurbished product. The Manufacturer reserves the right, before having any obligation under this limited warranty, to inspect the product, and all costs of shipping the product for inspection and warranty service shall be borne solely by the purchaser.

For the fastest processing of a warranty claim, the Purchaser should e-mail CustomerCare@thesecura.com and include the product name and model #, proof of original purchase, complete contact information, and detailed information about the issue, including pictures when applicable.

The manufacturer’s limited warranty is valid only in accordance with the following conditions:

  1. The product is purchased directly from manufacturer or an authorized reseller or distributor.
  2. Only the original purchaser is covered by this warranty. This warranty is not transferable.
  3. This warranty does not cover normal wear and tear or damage caused by misuse, abuse, negligence, accident, acts of nature, or unauthorized modification or repair.
  4. Purchaser must present acceptable proof of purchase for the product.
  5. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

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DISPOSAL

 When this appliance has reached the end of its life, please dispose of the unit properly.
This and other electrical appliances contain valuable materials that can be recycled. Electronic waste may be harmful to our environment if not disposed of properly.

We ask that you follow your governing agency’s rules and regulations when disposing of electronic appliances. Please fi nd an authorized recycling facility near you.

CONTACT

If you have any questions or concerns not addressed in this user manual, please contact our Customer Service Department at 888-792-2360 (North  America) or email us at CustomerCare@thesecura.com.

Please read the operating instructions before using this product.

Please keep the original box and packaging materials in the event that service is required.

Secura, Inc. CustomerCare@thesecura.com Lake Forest, California
Copyright 2018-2021 Secura, Inc. All rights reserved.
The material in this publication is protected under International an Federal Copyright Laws and Treaties, and as such, any unauthorized reprint or use of this material is strictly prohibited.
No part of this book may be reproduced or transmitted in any form without the written permission of the author, except for the inclusion of brief quotations in a review.
Reproduction or translation of any part of this work without the permission of the copyright holder is against the law.

For the fastest processing of a warranty claim, the owner should e-mail CustomerCare@thesecura.com and include the product name and model #, proof of original purchase, complete contact information, and detailed information about the issue, including pictures when applicable

Secura, Inc. 888-792-2360 (North America) CustomerCare@thesecura.com
Lake Forest, California
www.thesecura.com

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