ROCKBOT 871RBPLAY2 Commercial Media Streamer User Guide

ROCKBOT 871RBPLAY2 Commercial Media Streamer

It’s easy to get started. Simp y connect your new Rockbot Media Payer to:

FoLLow this guide and you’ be rocking out in no time.
If at any time during the installation you need extra assistance, contact our support team at support@rockbot.com. 415-813-6020 ext 1 or visit our online help center at support.rockbot.com.

What’s in the box?

Install your payer

INSTALLING A WIFI PLAYER?
Visit setup.rockbot.com for instructions to install your wifi player and connect it to your network.

1. CHECK MICROSD
   Before installing the Rockbot Media Player, ensure the M icroSD card is completely inserted.
   KNOW YOUR PORTS
   Be careful when connecting adapters and ensure that they are inserted into the right port to prevent damaging of player and cables.

2. MicroSD

3. Ethernet

  * WiFi Antenna WiFi Players Only
3. USB
4. HDMI
5. Power  

Note: Some models will have ports located ,n different locations then those illustrated above

2. PLUG IN INTERNET
   Connect an Ethernet Cable from the Rockbot Media Player to an open port on your router/modem.

   • FOR WIFI PLAYERS
     To install a WiFi player, visit setup.rockbot.com.

3. PLUG IN AUDIO
   Use the USB-C to 3.5mm adapter
   to plug the RCA cables from your amplifier/receiver into the USB port on the Rockbot Media Player.

4. Note: Some models have a 3.5mm port and do not require the adapter.

5. OPTIONAL PLUG IN DISPLAY
   IF you are not using a display, skip this step. Connect the HDMI cable from the Rockbot Media Player to your video display.

6. PLUG IN POWER
   Insert the power cord into the Rockbot Media Player and the other end to a power source. Within 10 min, music and display should start streaming. Important: plug in power last.

Something wrong?

Here are some tips.
If no audio plays after 10 min try the following:

• Power cycle the Rockbot Media Player by unplugging the power adapter. wait until all lights are off and then plug the adapter back in. All connections on the device should be seated.

•  Connect a standard set of headphones/earbuds into the
  audio adapter in your Rockbot Media Player.

•  If you hear audio, reconnect the audio cable into the Rockbot Media Player. Verify that the amplifier/receiver is connected to the proper source and the volume on the amplifier is turned up.

• If you don’t hear audio, ensure there is a red power light on the Rockbot Media Player. Check to make sure the microSD card is firmly seated in the device. Confirm that the Rockbot Player has access to the necessary Rockbot servers, email support@rockbot.com to request network requirements.
  If you hear error messages:

• If you hear error messages through your speakers or if your Rockbot Media Player is not playing music, there may be a firewall or network issue. contact support team at support@rockbot.com for network requirements.
  If you’re not getting any display try the following:

• Make sure HDMI cable is firmly attached to player and display.

• Make sure video display is set to the proper HDMI input source.

• Power cycle the Rockbot Media Player and then the display tore-establish input detection.
  WiFi player installation

• To install a WiFi player. visit setup.rockbot.com

Avoid Damaging Your Rockbot Media Player’s Power Cable
The power cable should be easy to insert. It is normal to see a gap between the rubber on the power cord and the plastic on the unit. Do not force the cable into the socket or damage may occur.

• Insert the cord straight into the Rockbot Player.
• Do not insert or remove at an angle or jerk the cable.
• If you use cable ties, place them at least four inches from the end of the cable to avoid damage.

Need further assistance?
Contact our support team at support@rockbot.com.
415-813-6020 ext 1
or visit our online help center at support.rockbot.com.

References

• Rockbot | Smarter Music for Business
• Rockbot Player Setup

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