SUN JOE 24V-ST14B Cordless Grass Trimmer Instruction Manual

SUN JOE 24V-ST14B Cordless Grass Trimmer Instruction Manual

Safety Instructions

All Operators Must Read These Instructions Before Use

Read all the instructions contained in this manual. Keep this manual in a safe place, so that the information is available at all times. If you give the equipment to another person, make sure to provide these operating instructions. Basic safety precautions should always be followed to reduce the risk of fire, electric shock, and personal injury.

DANGER! This indicates a hazardous situation, which, if not followed, will result in serious injury or death.

WARNING! This indicates a hazardous situation, which, if not followed, could result in serious injury or death.

CAUTION! This indicates a hazardous situation, which, if not followed, could result in minor or moderate injury. Improper use of the machine will invalidate the warranty, relieve the manufacturer from all liabilities. The user will consequently be liable for all and any damage or injury to himself/herself or others.

DANGER! The cordless grass trimmer should only be used for cutting lawns and for trimming along the borders of flower beds. Other uses of the grass trimmer that are not indicated in these instructions could damage the unit or seriously injure the operator.

General Safety

1. Avoid dangerous environments – Do not use appliances in damp or wet locations. Do not use in rain.

2. Keep children and bystanders away – Children and other spectators, including pets, should be kept at least 50 feet (15 meters) away from the work area. When the grass is cut, stones and debris contained in the grass can be picked up by the grass trimmer and dispersed into the air. These flying projectiles can cause blindness or other bodily injury.

3. Dress properly – Always wear suitable clothing when using the grass trimmer to prevent head, hand, or feet injuries. Do not wear loose clothing or jewelry. They can get caught in moving parts.

4. Use safety glasses – Also use safety footwear, snugfitting clothing, protective gloves, hearing and head protection.

5. Use the right tools – Do not use tools for any job except that for which they are intended.

6. Avoid unintentional starting – Do not carry the tool with finger on the trigger. Make sure the switch is off before inserting the battery.

7. Do not force the tool – It will do the job better and with less likelihood of injury if it is used at the rate for which it was designed.

8. Do not overreach – Keep proper footing and balance at all times.

9. Stay alert – Watch what you are doing. Use common sense. Do not operate the grass trimmer when you are tired, or under the influence of alcohol or drugs.

10. Disconnect the tool – Turn the grass trimmer off and remove the battery when: the unit is not in use; it is left unattended; it is being examined because it is not working correctly; the cutting line is being removed or changed; or when the trimmer is being moved from one place to another.

11. Store idle tools indoors – When not in use, tools should be stored indoors in a dry and high or locked-up place out of the reach of children.

12. Maintain tools with care – Keep cutting lines sharp and clean for best performance and to reduce the risk of injury. Follow instructions for maintenance and changing accessories. Repair the grass trimmer only at an authorized service facility. Keep handles dry, clean, and free from oil and grease.

13. Checked for damaged parts – Before continuing to use the grass trimmer, a guard or other part that is damaged should be carefully checked to determine that it will operate properly and perform its intended function.
    Check for the alignment of moving parts, binding of moving parts, breakage of parts, mounting, and any other condition that may affect the tool’s operation. A guard or other part that is damaged should be properly repaired or replaced by an authorized service center unless indicated elsewhere in this manual.
    CAUTION! The safety guard is critical to the safety of the operator and the safety of people standing within a safe distance of the grass trimmer. The safety guard keeps the unit in good working order and must always be in place during operation. Failure to have the guard in place during operation is dangerous and will void the warranty.

14. Keep away from the cutting line – It can seriously injure the skin.

15. Do not try to stop the cutting device with your hands – Always let it come to a stop by itself.

16. Stay alert – Watch what you are doing. Use common sense. Do not operate the grass trimmer when you are tired or under the influence of drugs, alcohol, or other medication.

CAUTION! The trimmer line spool will continue to rotate after turning the trimmer OFF. Wait until the trimmer line spool has completely stopped before making contact.

• Only use the same type of line originally provided with the tool.
• Do not use the unit to cut grass that is not in contact with the ground.
• Do not switch the grass trimmer ON in enclosed or poorly ventilated spaces or in the presence of flammable and/or explosive substances such as liquids, gases, and powders.
• The user of the grass trimmer is responsible for any damage sustained by third parties that has been caused by the grass trimmer within the working area.
• Only cut during broad daylight or with adequate artificial light.
• Do not cross roads or gravel paths while the unit is still running.
• When the grass trimmer is not in use, store it in a dry place and out of the reach of children.
• The grass trimmer must be operated in a vertical position, perpendicular to the ground.
• Check regularly that all screws are properly secured

Battery + Charger Safety Instructions

We pay a great deal of attention to the design of every battery pack to ensure that we supply you with batteries that are safe, durable and have a high energy density. The battery cells have a wide range of safety devices. Each individual cell is initially formatted and its electrical characteristic curves are recorded.
This data is then used exclusively to be able to assemble the best possible battery packs.

Despite all the safety precautions, caution must always be exercised when handling batteries. The following points must be obeyed at all times to ensure safe use. Safe use can only be guaranteed if undamaged cells are used. Incorrect handling of the battery pack can cause cell damage.

IMPORTANT! Analyses confirm that incorrect use and poor care of high- performance batteries are the main factors responsible for personal and/or product damage.

WARNING! Use only approved replacement batteries; other batteries may damage the power tool and cause it to malfunction, which can lead to serious personal injury.

WARNING! Do not use a battery pack or appliance that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury.

Do not modify or attempt to repair the appliance or the battery pack except as indicated in the instructions for use and care.

Have your battery pack serviced by a qualified repair person using only identical replacement parts. This will ensure that the safety of the battery pack is maintained.

CAUTION! To reduce the risk of injury, charge the Sun Joe® 24V lithium-ion battery pack only in its designated Sun Joe® lithium-ion charger. Other types of chargers present risk of fire, personal injury and damage. Do not wire a battery pack to a power supply plug or car cigarette lighter. Such misuse will permanently disable or damage the battery pack.

• Avoid dangerous environments – Do not charge the battery pack in rain, snow or in damp or wet locations.
  Do not use the battery pack or charger in the presence of explosive atmospheres (gaseous fumes, dust or flammable materials) because sparks may be generated when inserting or removing the battery pack, which could lead to a fire.

• Charge in a well-ventilated area – Do not block the charger vents. Keep them clear to allow for proper ventilation. Do not allow smoking or open flames near a charging battery pack. Vented gases may explode.
  NOTE: The safe temperature range for the battery is 41°F – 105ºF (5°C – 40.5°C). Do not charge the battery outside in freezing weather; charge it at room temperature.

• Maintain charger cord – When unplugging the charger, pull the plug, not the cord, from the receptacle to reduce the risk of damage to the electrical plug and cord. Never carry the charger by its cord or yank it by the cord to disconnect it from the receptacle. Keep the cord away from heat, oil and sharp edges. Make sure the cord will not be stepped on, tripped over or subjected to damage or stress when the charger is in use. Do not use the charger with a damaged cord or plug. Replace a damaged charger immediately.

• Do not use an extension cord unless it is absolutely necessary – Using the wrong, damaged or improperly wired extension cord poses a risk of fire and electric shock.
  If an extension cord must be used, plug the charger into a properly wired 16 gauge or larger extension cord with the female plug matching the male plug on the charger. Make sure that the extension cord is in good electrical condition.

• Charger 24VCHRG-QC is rated for 120 volt AC only
  – The charger must be plugged into an appropriate receptacle.

• Use only recommended attachments – Use of an attachment not recommended or sold by the battery charger or battery pack manufacturer may result in risk of fire, electric shock or personal injury.

• Unplug charger when not in use – Make sure to disconnect battery pack from unplugged charger.

WARNING! To reduce the risk of electric shock, always unplug the charger before performing any cleaning or maintenance. Do not allow water to flow into the charger.
Use a Ground Fault Circuit Interrupter (GFCI) to reduce shock hazards.

• Do not burn or incinerate battery pack – Battery pack may explode, causing personal injury or damage. Toxic fumes and materials are created when battery packs are burned.

• Do not crush, drop or damage battery pack – Do not use the battery pack or charger if they have sustained a sharp blow, been dropped, run over or have been damaged in any way (i.e. pierced with a nail, hit with a hammer, stepped on, etc.).

• Do not disassemble – Incorrect reassembly may pose a serious risk of electric shock, fire or exposure to toxic battery chemicals. If the battery or charger are damaged, contact an authorized Snow Joe® + Sun Joe® dealer or call the Snow Joe® + Sun Joe® customer service center at 1-866-SNOWJOE (1-866-766-9563) for assistance.

• Battery chemicals cause serious burns – Never let a damaged battery pack contact the skin, eyes or mouth.
  If a damaged battery pack leaks battery chemicals, use rubber or neoprene gloves to safely dispose of it. If skin is exposed to battery fluids, wash the affected area with soap and water and rinse with vinegar. If eyes are exposed to battery chemicals, immediately flush with water for 20 minutes and seek medical attention. Remove and dispose of contaminated clothing.

• Do not short circuit – When battery pack is not in use, keep it away from other metal objects, like paper clips, coins, keys, nails, screws or other small metal objects that can make a connection from one terminal to another.
  Shorting the battery terminals together may cause burns or a fire.

• Store your battery pack and charger in a cool, dry place – Do not store the battery pack or charger where temperatures may exceed 105ºF (40.5ºC), such as in direct sunlight or inside a vehicle or metal building during the summer.

Information about the battery

1. The battery pack supplied with your cordless grass trimmer is only partially charged. The battery pack has to be charged completely before you use the tool for the first time.

2. For optimum battery performance, avoid low discharge cycles by charging the battery pack frequently.

3. Store the battery pack in a cool place, ideally at 77°F (25°C) and charged to at least 40%.

4. Lithium-ion batteries are subject to a natural aging process. The battery pack must be replaced at the latest when its capacity falls to just 80% of its capacity when new. Weakened cells in an aged battery pack are no longer capable of meeting the high power requirements needed for the proper operation of your cordless grass trimmer, and therefore pose a safety risk.

5. Do not throw the battery pack into an open fire as this poses a risk of explosion.

6. Do not ignite the battery pack or expose it to fire.

7. Do not exhaustively discharge batteries. Exhaustive discharge will damage the battery cells. The most common cause of exhaustive discharge is lengthy storage or non-use of partially discharged batteries. Stop working as soon as the performance of the battery falls noticeably or the electronic protection system triggers. Place the battery pack in storage only after it has been fully charged.

8. Protect the battery and the tool from overloads. Overloads will quickly result in overheating and cell damage inside the battery housing even if this overheating is not apparent externally.

9. Avoid damage and shocks. Immediately replace batteries that have been dropped from a height of more than 3 feet (1 meter) or those that have been exposed to violent shocks, even if the housing of the battery pack appears to be undamaged. The battery cells inside the battery may have suffered serious damage. In such instances, please read the waste disposal information for proper battery disposal.

10. If the battery pack suffers overloading and overheating, the integrated protective cutoff will switch off the equipment for safety reasons.
    IMPORTANT! Do not press the power supply button any more if the protective cut-off has been activated. This may damage the battery pack.

11. Recharge only with the charger specified by the manufacturer. A charger that is suitable for one type of battery pack may create a risk of fire when used with another battery pack.

12. Use appliances only with specifically designated battery packs. Use of any other battery packs may create a risk of injury and fire.

13. Under abusive conditions, liquid may be ejected from the battery; avoid contact. If contact accidentally occurs, flush with water. If liquid contacts eyes, additionally seek medical help. Liquid ejected from the battery may cause irritation or burns.

14. Do not use a battery pack or appliance that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury.

15. Do not expose a battery pack or appliance to fire or excessive temperature. Exposure to fire or temperature above 265ºF (130°C) may cause explosion.

16. Follow all charging instructions and do not charge the battery pack or appliance outside of the temperature range specified in the instructions. Charging improperly or at temperatures outside of the specified range may damage the battery and increase the risk of fire.

Information about the charger and the charging process

1. Please check the data marked on the rating plate of the battery charger. Be sure to connect the battery charger to a power supply with the voltage marked on the rating plate. Never connect it to a different mains voltage.

2. Protect the battery charger and its cord from damage.
   Keep the charger and its cord away from heat, oil and sharp edges. Have damaged cords repaired without delay by a qualified technician at an authorized Snow Joe® + Sun Joe® dealer or call the Snow Joe® + Sun Joe® customer service center at 1-866-SNOWJOE (1-866-766-9563).

3. Electrical plugs must match the outlet. Never modify the plug in any way. Do not use any adapter plugs with grounded appliances. Unmodified plugs and matching outlets will reduce the risk of electric shock.

4. Keep the battery charger, battery pack and the cordless tool out of the reach of children.

5. Do not use the supplied battery charger to charge other cordless tools.

6. During periods of heavy use, the battery pack will become warm. Allow the battery pack to cool to room temperature before connecting with the charger to recharge.

7. Do not overcharge batteries. Do not exceed the maximum charging times. These charging times only apply to discharged batteries. Frequent insertion of a charged or partially charged battery pack will result in overcharging and cell damage. Do not leave batteries in the charger for days on end.

8. Never use or charge the battery if you suspect that it has been more than 12 months since the last time they were charged. There is a high probability that the battery pack has already suffered dangerous damage (exhaustive discharge).

9. Charging batteries at a temperature below 41°F (5°C) will cause chemical damage to the cells and may cause a fire.

10. Do not use batteries that have been exposed to heat during the charging process, as the battery cells may have suffered dangerous damage.

11. Do not use batteries that have suffered curvature or deformation during the charging process or those that exhibit other atypical symptoms (gassing, hissing, cracking, etc.).

12. Never fully discharge the battery pack (maximum recommended depth of discharge is 80%). A complete discharge of the battery pack will lead to premature aging of the battery cells.

Protection from environmental influences

1. Protect your cordless tool and the battery charger from moisture and rain. Moisture and rain can cause dangerous cell damage.
2. Do not use the cordless tool or the battery charger near vapors and flammable liquids.
3. Use the battery charger and cordless tools only in dry conditions and at an ambient temperature of 41ºF – 105°F (5°C – 40.5°C).
4. Do not keep the battery charger in places where the temperature is liable to reach over 105°F (40.5°C). In particular, do not leave the battery charger in a car that is parked in the sunshine.
5. Protect batteries from overheating. Overloads, overcharging and exposure to direct sunlight will result in overheating and cell damage. Never charge or work with batteries that have been overheated – replace them immediately, if possible.
6. Store the charger and your cordless tool only in dry locations with an ambient temperature of 41ºF – 105°F (5°C – 40.5°C). Store your lithium-ion battery pack in a cool, dry place at a temperature of 77°F (25°C). Protect the battery pack, charger and cordless tool from humidity and direct sunlight. Only place fully charged batteries in storage (charged to at least 40%).
7. Prevent the lithium-ion battery pack from freezing. Battery packs that were stored below 32°F (0°C) for more than 60 minutes must be discarded.
8. When handling batteries, be wary of electrostatic charge. Electrostatic discharges can damage the electronic protection system and the battery cells. Avoid electrostatic charging and never touch the battery poles.

Safety Symbols

The following table depicts and describes safety symbols that may appear on this product. Read, understand, and follow all instructions on the machine before attempting to assemble and operate.

| READ THE OPERATOR’S MANUAL(S) – Read, understand, and follow all instructions in the user manual(s) before attempting to assemble and operate.| | Keep bystanders and children a safe distance away.
| SAFETY ALERT – Indicates a precaution, a warning, or a danger.| | WARNING! Do not expose the unit

to rain or wet conditions.

|

WEAR EYE AND HEARING PROTECTION – For protection against injury, wear ear defenders and safety goggles.

| | Beware of flying objects and debris.

| Wear protective gloves when using the machine and handling debris.| | Indoor use only. Only use battery charger indoors.
DANGER! Beware of thrown objects to bystanders. Keep bystanders at least 15 m (50 ft) away from the machine.

Know Your Cordless Grass Trimmer

Read the owner’s manual and safety instructions carefully before operating the cordless grass trimmer. Compare the illustration
below to your cordless grass trimmer in order to familiarize yourself with the location of the various controls and adjustments.
Save this manual for future reference.

1. Battery compartment
2. Handle grip
3. Trigger switch
4. Safety lock button
5. Speed setting
6. Upper aluminum shaft
7. Auxiliary handle lock
8. Auxiliary handle
9. Shaft joints
10. Locking knob
11. Lower aluminum shaft
12. Safety guard
13. Spool housing
14. Cutting line
15. Spool
16. Charger plug
17. 24V iON+ lithium-ion quick charger (24VCHRG-QC)
18. Push button for battery indicator
19. Battery indicator
20. Push lock button (2)
21. 24V iON+ lithium-ion battery (24VBAT) featuring exclusive EcoSharp® technology

Technical Data

Motor ……………………………………………………. 450 W Brushless
Battery Voltage Max* ………………………………………….. 24V D.C.
Battery Capacity ……………………………………………………. 4.0 Ah
Charger Input …………………………………. 120V AC, 60 Hz, 75 W
Charger Output ……………………………………………. 26V DC, 2.2A
Charge Time Max …………………………………………… 1 hr 50 min
Cutting Width Max ……………………………………. 14 in. (35.6 cm)
Cutting Speed …………………………………………… Low 4500 rpm
High 6000 rpm
Trimmer Line Length ……………………………………… 16.4 ft. (5 m)
Trimmer Line Diameter …………………………….. 0.080 in. (2 mm)
Aluminum Shaft Length……………………………………… 6 ft (1.8 m)
Spool Advance ……………………………………………….. Bump feed
Net weight ………………………………………………. 11.2 lbs (5.1 kg)

*Initial no-load voltage, when fully charged, peaks at 24 volts; nominal voltage under typical load is 21.6 volts.

Unpacking

Carton Contents

• Cordless grass trimmer
• Safety guard
• Safety guard screws (4)
• Auxiliary handle
• Locking knob
• 24V iON+ lithium-ion battery
• 24V iON+ lithium-ion battery charger
• Manual with registration card

1. Carefully remove the cordless grass trimmer and check to see that all of the above items are supplied.
2. Inspect the product carefully to make sure no breakage or damage occurred during shipping. If you find damaged or missing parts, DO NOT return the unit to the store. Please call the Snow Joe® + Sun Joe® customer service center at 1-866-SNOWJOE (1-866-766-9563).
   NOTE: Do not discard the shipping carton and packaging material until you are ready to use the cordless grass trimmer. The packaging is made of recyclable materials. Properly dispose of these materials in accordance with local regulations or save the packaging for long-term product storage.

IMPORTANT! The equipment and packaging material are not toys. Do not let children play with plastic bags, foils, or small parts. These items can be swallowed and pose a suffocation risk!

Battery Pack Operation

The equipment is powered by a lithium-ion battery. The battery pack is completely sealed and maintenance free.

Battery Charge Level Indicator

The battery pack is equipped with a push button for checking the charge level. Simply press the push button to read off the battery charge level from the LEDs of the battery indicator:

• All 3 level monitoring LEDs are lit: Battery charge level is high.
• 2 level monitoring LEDs are lit: Battery charge level is decreasing. Turn off the cordless grass trimmer as soon as possible.
• 1 level monitoring LED is lit: Battery is flat. Turn off the cordless grass trimmer IMMEDIATELY and charge the battery. Otherwise the battery’s service life will be greatly= shortened.

Lights| Light Indicators
| Charge level button
| The battery is at 30% capacity and requires charging
| The battery is at 60% capacity and requires charging soon
| The battery is at full capacity

NOTE: If the charge level button does not appear to be working, insert the charger and charge as needed.

NOTE: Immediately after using the battery pack, the charge level button may display a lower charge than it will if checked a few minutes later. The battery cells “recover” some of their charge after resting.

Charger Operation

WARNING! Charge only Sun Joe® 24V lithium-ion battery pack with its compatible Sun Joe® 24V lithium-ion charger. Other types of batteries may cause personal injury and damage.

To reduce the risk of electric shock, do not allow water to flow into the charger’s AC/DC plug.

When to Charge the iON+ 24VBAT Lithium-ion Battery

NOTE: The iON+ 24VBAT lithium-ion battery pack does not develop a “memory” when charged after only a partial discharge. Therefore, it is not necessary to run down the battery pack before charging.

• Use the battery indicator lights to determine when to charge your iON+ 24VBAT lithium-ion battery pack.
• You can “top-off” your battery pack’s charge before or after a long day of use.

Charging the Battery

1. Push the push lock buttons on the battery to pull the battery pack out from the battery compartment (Fig. 1)

2. Check that the mains voltage is the same as that marked on the rating plate of the battery charger. Then, insert the charger’s plug into the electrical wall outlet. When you plug in the charger, the top right green light will illuminate and stay green (Fig. 2).

3. Place the battery pack into the charger by sliding the pack to lock it into position. When you insert the battery into the charger, the top right green light will go off, and the top left red light will illuminate to indicate that the battery is charging (Fig. 3).

4. When the charger light turns green, the battery is fully charged (Fig. 3).
   NOTE: A fully discharged pack with an internal temperature in the normal range will fully charge in 1 hr 50 mins (between 32ºF/0ºC and 113ºF/45ºC).

5. If the light indicators do not come on at all, check thatthe battery pack is fully seated into the bay. Remove the battery pack and reinsert. If the problem persists, contact an authorized Snow Joe® + Sun Joe® dealer or call the Snow Joe® + Sun Joe® customer service center at 1-866-SNOWJOE (1-866-766-9563) for assistance.

6. When charging is complete, remove the battery from the charger by pressing the push lock buttons and sliding the battery backward to unlock it from the charger.

Assembly

WARNING! Do not insert the battery until assembly is complete. Failure to comply could result in accidental starting and possible serious personal injury. Unfolding the Aluminum Shaft

WARNING! In order to avoid pinching your hands or fingers, do not hold the shaft at the joints.

WARNING! Do not attempt to start the grass trimmer until the aluminum shaft has been locked.

1. Remove the battery pack from the grass trimmer.

2. Put the grass trimmer on the ground, unscrew the locking knob from the shaft joint (Fig. 4).

3. Carefully unfold the aluminum shaft. Make sure that the cable is inside the shaft so that it will not be pinched when closing the joints (Fig. 4).

4. Lock the aluminum shaft with the locking knob (Fig. 5).

Fitting the Safety Guard

WARNING! The safety guard must be properly installed.
The guard provides the operator and other bystanders with some protection from thrown objects.

1. Lay the trimmer on the ground with the trimmer head facing upward.
2. Place the safety guard on the metal bracket and align with the 4 mounting holes. Secure the safety guard to the metal bracket with the screws provided (Fig. 6).

NOTE: Never use the tool unless the safety guard is properly fitted.

Fitting the Auxiliary Handle

1. Flip the auxiliary handle lock up to release the handle lock. (Fig. 7).

2. Slide the auxiliary handle onto the base plate. Make sure the tabs on both sides of the auxiliary handle slide into the slots on the base plate. Push until it clicks into position (Fig. 8).

3. Adjust the auxiliary handle to a comfortable working position. Lock the auxiliary handle by flipping the handle lock down (Fig. 9).

Operation

Starting + Stopping

Before you start the unit, make sure the trimmer is not contacting with any object.

1. Slide the battery pack in the battery compartment until it snaps into position (Fig. 10).
   IMPORTANT! Make sure that the battery pack is secured to the tool before beginning operation.

2. To turn the grass trimmer ON, press and hold the safety lock button with your thumb, then squeeze the ON/OFF trigger switch with your fingers. Once the machine powers on, you can release the safety lock button and proceed with operation (Fig. 11).

3. To switch OFF, release the trigger switch. Remove the battery from the battery compartment (Fig. 11).
   WARNING! Always remove the battery pack from the grass trimmer during work breaks and after finishing work.

Speed Settings

This grass trimmer is equipped with two variable speed settings. Slide the speed setting on the handle to change speed (Fig. 12).

Trimming

• Wear non-slip gloves for maximum grip and protection. Hold the grass trimmer with your right hand on the rear handle while the right arm slightly bent, and your left hand on the front auxiliary handle with the left arm straight. The grass trimmer should be held at a comfortable position with the rear handle about hip height. The trimmer head should be parallel with the ground and easily contacts the material to be cut without the operator having to bend over (Fig. 13).

• For the best cutting action against walls, fences, and in high grass, move the grass trimmer slowly so grass is cut with the tip of the high speed nylon line. Do not force the trimmer. Cutting with more than the tip will reduce cutting efficiency and may overload the motor.

• Avoid dragging the grass trimmer and string spool hub in contact with the ground.

• Trim only when grass and weeds are dry.

• Cut tall grass from top down. This will prevent grass from wrapping around the shaft housing and string head which may cause damage from overheating.

• If grass becomes wrapped around the string head:

  • Stop the trimmer.
  • Remove the battery.
  • Remove the grass.
    WARNING! Always hold the trimmer away from body. Any contact with the grass trimmer cutting head while operating can result in serious personal injury.

• The life of your nylon line is dependent upon following instructions for proper use, as well as what is being cut, and where the cutting is being done.

WARNING! Remove stones, loose pieces of wood, and other objects from the cutting area. The cutting line continues to rotate for a few seconds after switching off the trimmer. Let the motor come to a complete stop before resuming operation.
Do not rapidly switch the trimmer off and on.

CAUTION! Always wear eye protection

1. The correct angle for the cutting attachment is parallel to the ground.

2. Slowly swing the trimmer from side to side (Fig. 14).

3. Do not overload your trimmer; instead, take small “bites” of grass, working from the top to the bottom. This will keep the machine operating at high speed and will greatly improve its cutting efficiency (Fig. 15).

Advancing Cutting Line

NOTE: Your trimmer uses 0.080 in. (2 mm) diameter nylon line to cut grass and weed quickly and easily. In time, the tip of the nylon line will become worn. The trimmer head allows the operator to release more cutting line without stopping the motor. As line becomes frayed or worn, additional line can be released by lightly tapping the trimmer head on the ground while the motor is running.

NOTE: For best results, tap the trimmer head on bare ground or hard soil. Always keep the trimming line fully extended. Line release becomes more difficult as the cutting line becomes shorter.

WARNING! Do not operate the grass trimmer in a tree, on a ladder, or on a scaffold; this is extremely dangerous.

Maintenance

WARNING! Make sure to remove the battery before inspecting its parts.

WARNING! Always wear protective gloves during maintenance tasks. Do not carry out maintenance when the motor is running or hot.

• Your trimmer line can dry out over time. To keep your line in top condition, store spare pre-wound spools or bulk line in a plastic resealable bag with a tablespoon of water.
• Never use water or chemical cleaners to clean your grass trimmer. Wipe it clean with a dry cloth.
• Plastic parts may be cleaned by using mild soap and a damp rag.
• Always store your grass trimmer in a dry place. Do not allow any liquid to get inside it.
• Keep the motor ventilation slots clean.

IMPORTANT! To ensure product safety and reliability, repairs, maintenance, and adjustments to this power tool should be performed only with identical replacement parts. Contact your authorized Snow Joe® + Sun Joe® dealer or call the Snow Joe® + Sun Joe® customer service center at 1-866-SNOWJOE (1-866-766-9563) for assistance.

Replacing the Spool + Clearing Jams and Tangled Lines

WARNING! Remove the battery from the battery compartment before changing the trimmer line.

WARNING! Never use metal-reinforced line, wire, or rope, etc. These can break off and become dangerous projectiles.

NOTE: 16.4 ft. (5 m) dual-line replacement spool (model 24V-ST14B-SPOOL) is available for use with the 24V-ST14B grass trimmer. Visit snowjoe.com to purchase this accessory online. Always use the recommended nylon cutting line with diameter no more than 0.080 in. (2 mm). Using line other than that specified may cause the grass trimmer to overheat or become damaged.

1. Press together both release tabs on the line spool cover and remove the cover and spool by pulling it straight off (Figs. 16 & 17).

2. Remove the spool out of the spool cover (Fig. 18) and clean out the remaining cutting line, remove any jams, or dirt and grass residue.

3. Re-insert the spool into the spool hub as follow, or insert a new pre-wounded spool (Fig. 18).

4. Insert each line end through its respective eyelet on each side of the spool cover and gently press the spool down (Fig. 19).

5. Reinstall the spool back to the spool hub. Push down until the spool releasing tabs click into the slots (Fig. 20).

IMPORTANT: Only use original replacement parts specified for this machine.

You can purchase a replacement pre-wound spool (Model 24V-ST14B-SPOOL) and other genuine replacement parts by visiting us online at sunjoe.com or calling our toll-free customer service helpline at 1-866-SNOWJOE (1-866-766- 9563). The use of parts that do not meet the original equipment specifications may lead to improper performance of the grass trimmer, may compromise operator safety and will void the manufacturer’s warranty.

Winding the Line

NOTE: Should you wish to wind the line yourself, the instructions are provided below. Self-winding, however, is NOT recommended because if the line is not wound properly it can cause the trimmer’s bump feed system to malfunction. For this reason, users are strongly urged to purchase the pre- wound spool.

1. Turn off and remove the battery. Make sure the spool has come to a complete stop.

2. To remove the spool from the trimmer hub, follow steps 1 and 2 from the section “Replacing the Spool + Clearing Jams and Tangled Lines” beginning on page 12.

3. Find the middle of a new piece of cutting line and insert the middle of the line into the groove in the center of the spool (Fig. 21).

4. Wind both ends into the grooves using slight tension and following the direction of the arrows (Fig. 22).

5. Re-install the spool as instructed in steps 3 to 5 of “Replacing the Spool + Clearing Jams and Tangled Lines”.

CAUTION! Catapulted pieces of nylon line may cause injury.

WARNING! Pay attention to the winding direction.

NOTE: Always replace the spool with a new pre-wound spool. Visit sunjoe.com to purchase the pre-wound spool (model 24V-ST14B-SPOOL) for this cordless grass trimmer.

Storage

Follow these recommendations for storing the grass trimmer.

• Clean the grass trimmer thoroughly before storing.
• Store the grass trimmer in a stable and safe position out of the reach of children. Keep the trimmer in a dry place where the temperature is not too hot or too cold.
• When storing the grass trimmer, do not rest it against the floor. Hang it by the upper handgrip so that the guard does not touch anything. If the guard rests against a surface, its shape and dimensions could be permanently altered, and could render the machine unsafe to use.

Battery Caution + Disposal

Always dispose of your battery pack according to federal, state, and local regulations. Contact a recycling agency in your area for recycling locations.

CAUTION! Even discharged battery packs contain some energy. Before disposing, use electrical tape to cover the terminals to prevent the battery pack from shorting, which could cause a fire or explosion.

WARNING! To reduce the risk of injury or explosion, never burn or incinerate a battery pack even if it is damaged, dead, or completely discharged. When burned, toxic fumes and materials are emitted into the surrounding atmosphere.

1. Batteries vary according to device. Consult your manual for specific information.
2. Install only new batteries of the same type in your product (where applicable).
3. Failure to insert batteries in the correct polarity, as indicated in the battery compartment or manual, may shorten the life of the batteries or cause batteries to leak.
4. Do not mix old and new batteries.
5. Do not mix Alkaline, Standard (Carbon-Zinc), or Rechargeable (Nickel Cadmium, Nickel Metal Hydride, or Lithium-Ion) batteries.
6. Do not dispose of batteries in fire.
7. Batteries should be recycled or disposed of as per state and local guidelines.

Service and Support

If your Sun Joe® 24V-ST14B cordless grass trimmer requires service or maintenance, please call the Snow Joe® + Sun Joe® customer service center at 1-866-SNOWJOE (1-866-766-9563).

Model and Serial Numbers

When contacting the company, reordering parts, or arranging service from an authorized dealer, you will need to provide the model and serial numbers, which can be found on the decal located on the housing of the unit. Copy these numbers into the space provided below.

Troubleshooting

well or is flat.
•    Spool housing cannot rotate freely.
•    Cutting line does not protrude.| •    Check to make sure the battery is charged and inserted well.
•    Remove the spool and clean the slots; carefully remove any grass and weeds or other debris.
•    Cut the spool line off so that it just reaches the line

trimming blade.
•    Contact your authorized Snow Joe® + Sun Joe® dealer or call Snow Joe® + Sun Joe® customer service center at 1-866-SNOWJOE (1-866-766-9563) if the trimmer does not start after completing these checks.

Line fails to cut off.| •    Line cutter in guard is covered, damaged, or missing.
•    Line extends past guard.| •    Contact your authorized Snow Joe® + Sun Joe® dealer or call Snow Joe® + Sun Joe® customer service center at 1-866-SNOWJOE (1-866-766-9563).
•    Rewind or trim line to line cutter.

Optional Accessories

WARNING! ALWAYS use only authorized Snow Joe® + Sun Joe® replacement parts and accessories. NEVER use
replacement parts or accessories that are not intended for use with this cordless grass trimmer. Contact Snow Joe® + Sun Joe®
if you are unsure whether it is safe to use a particular replacement part or accessory with your cordless grass trimmer. The use of
any other attachment or accessory can be dangerous and could cause injury or mechanical damage.

| 24V iON+ lithium-ion Battery Quick Charger| 24VCHRG-QC
---|---|---

| 24V iON+ lithium-ion Dual Port Battery Charger| 24VCHRG-DPC

| Grass Trimmer Dual-Line Replacement Spool| 24V-ST14B-SPOOL

NOTE: Accessories are subject to change without any obligation on the part of Snow Joe® + Sun Joe® to provide notice of such changes. Accessories can be ordered online at sunjoe.com or via phone by contacting the Snow Joe® + Sun Joe® customer service center at 1-866-SNOWJOE (1-866-766-9563).

SNOW JOE® + SUN JOE® CUSTOMER PROMISE

ABOVE ALL ELSE, Snow Joe, LLC (“Snow Joe”) is dedicated to you, our customer. We strive to make your experience as pleasant as possible. Unfortunately, there are times when a Snow Joe®, Sun Joe®, or Aqua Joe® product (“Product”) does not work or breaks under normal operating conditions. We think it’s important that you know what you can expect from us. That’s why we have a Limited Warranty (“Warranty”) for our Products.

OUR WARRANTY:
Snow Joe warrants new, genuine, powered and non-powered Products to be free from defects in material or workmanship when used for ordinary household use for a period of two years from the date of purchase by the original, end-user purchaser when purchased from Snow Joe or from one of Snow Joe’s authorized sellers with proof of purchase. Because Snow Joe is unable to control the quality of its Products sold by unauthorized sellers, unless otherwise prohibited by law, this Warranty does not cover Products purchased from unauthorized sellers. If your Product does not work or there’s an issue with a specific part that is covered by the terms of this Warranty, Snow Joe will elect to either (1) send you a free replacement part, (2) replace the Product with a new or comparable product at no charge, or (3) repair the Product. How cool is that!

This Warranty gives you specific legal rights, and you may also have other rights which vary from State to State.

PRODUCT REGISTRATION:
Snow Joe strongly encourages you to register your Product. You can register online at snowjoe.com/register, or by printing and mailing in a registration card available online from our website, or calling our Customer Service Department at 1-866-SNOWJOE (1-866-766-9563), or by e-mailing us at help@snowjoe.com. Failure to register your Product will not diminish your warranty rights. However, registering your Product will allow Snow Joe to better serve you with any of your customer service needs.

WHO CAN SEEK LIMITED WARRANTY COVERAGE:
This Warranty is extended by Snow Joe to the original purchaser and original owner of the Product.

WHAT IS NOT COVERED?
This Warranty does not apply if the Product has been used commercially or for non-household or rental applications. This Warranty also does not apply if the Product was purchased from an unauthorized seller. This Warranty also does not cover cosmetic changes that do not affect performance. Wearing parts like belts, augers, chains and tines are not covered under this Warranty, and can be purchased at snowjoe.com or by calling 1-866-SNOWJOE (1-866-766-9563).

References

• Snow Joe: America's #1 Leader In Cordless Equipment, Pressure Washers & Snow Throwers
• Register Your Product | Product Registration For Your Snow Joe®, Sun Joe®, Aqua Joe®
• Snow Joe: America's #1 Leader In Cordless Equipment, Pressure Washers & Snow Throwers

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