OrangeIOT RZ-A Keyless Entry Deadbolt Lock Installation Guide

June 3, 2024
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OrangeIOT RZ-A Keyless Entry Deadbolt Lock

RZ-A Keyless Entry Deadbolt Lock

Installation Overview

  1. Install the physical lock (Step 1-4)

  2. Detect door orientation (Step 5)
    **Your lock won’t operate if you miss this step

  3. Change the default master code (See Quick Set Up)
    **Default master code can’t be used to program the lock.

  4. Customize setting (See Quick Set Up)

Please read this user manual before fitting and using your keypad lock! If you need help, please contact us at support@i-OrangeIOT.com

www.i-orangeiot.com

Parts List

If any parts are missing or damaged, please contact us.

Parts List
Parts List

Tool Required| TOOL REQUIRED
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| USE OF A POWERED SECREWDRIVER IS NOT RECOMMENDED

  1. Prepare the door and check dimensions
    A. Measure to confirm that the hole in the door is 2-1/8″ (54mm)

    Prepare the door and check dimensions
    B. Measure to confirm that the backset is either 2-3/8″ or 2-3/4″ (60 or 70 mm)
    Prepare the door and check dimensions
    C. Measure to confirm that the the hole in the door edge is 1″ (25 mm)
    Prepare the door and check dimensions
    D. Measure to confirm that the door is 1-3/8″ to 2″ (35 mm or 50 mm)thick
    Prepare the door and check dimensions

  2. Install the latch and strike
    A. Hold the latch in front of the door hole, with the latch face flush against the door edge

    Install the latch and strike
    Is the slotted hole centered in the door hole?

YES
Slotted hole is centered.

|

NO
Slotted hole is NOT centered.

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No adjustment is required. Proceed to next step.
Rotate and pull the latch as shown to extend latch.
Rotate and pull the latch as shown to extend latch
B.
Is the door edge chiseled?

YESIs the door edge chiseled?

|

NOIs the door edge chiseled?

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Install latch in door with screws I. Do not overtighten screws.
Make sure the UP icon goes up.
Use a flathead screwdriver to remove Rectangular face from latch and install drive-in collar.
Install latch in door with wood block and hammer.
Install latch in door with wood block and hammer.
Install latch in door with wood block and hammer.
C. Install strike with screws H on the door frame
Make sure hole in door frame is drilled a minimum of 1″ (25 mm) deep.
Install strike with screws H on the door frame
D. With the door closed, use a flathead screwdriver to test if deadbolt works smoothly.
Check alignment between the latch and the strike, making sure when the deadbolt is extended, it is going into the bolt hole and not hitting the deadbolt strike or door frame.
With the door closed, use a flathead screwdriver to test if deadbolt works
smoothly

  1. Install exterior assembly
    ! Do not insert the physical key before and during installation.
    A. Before installation, make sure the latch is fully retracted (in the unlocked position) .
    Install exterior assembly
    B. Route the cable below the latch and insert the cylinder tailpiece through the horizontal slot in the latch.
    Install exterior assembly
    C. Send the cable through the bottom horizontal slot in the mounting plate.
    Install exterior assembly
    D. Secure the mounting plate with the screws J. Do not overtighten screws.
    Install exterior assembly

  2. ! Do not load batteries until lock is completely installed.
    A.
    Remove the battery cover. Locate the slot at the bottom and use your fingernail or a flat head screwdriver to pry the cover up and pull it off.

B. Insert the cable connector to the socket. Push the connector in firmly until it is completed seated.

C. Rotate the thumbturn and keep it pointing upwards. Make sure the latch is still fully retracted (unlocked).
Install interior assembly
D. Test operation using backup key and thumbturn for smooth rotation.
If thumbturn doesn’t rotate, repeat step 4C, making sure the thumbturn in
facing upwards, and tailpiece in horizontal position. Do not put the physical key in the lock before the lock is completely installed.
Install interior assembly
E. Secure the interior assembly with screws K.
Install interior assembly

  1. Door Handing (Perform a factory reset to detect left/right door orientation.)
    ! Always run this step after installation. The motor will not operate before completing the step.
    A.
    While the door is OPENED and UNLOCKED (latch retracted and thumbturn pointing upwards ), load 3 AA batteries into the battery compartment.
    NOTE :
    a. For best results, use new, non-rechargeable Alkaline batteries only. Do not mix old and new batteries.
    b. Leave the door open while resetting to prevent accidental lockout.
    Door Handing
    B. Press and hold the Reset button. Do not release the reset button until you completed the next step.
    Door Handing
    C. Place the 4th battery and keep holding the reset button, until the latch bolt extend.
    NOTE :
    If the latch doesn’t extend within 10 seconds, repeat step 4C and 5A, making sure the thumbturn is always vertical and latch always retracted.

How To Use

UNLOCK the door from outside
UNLOCK the door from outside

UNLOCK the door from inside

| Rotate the thumb turn to Unlock position.
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LOCK the door from outside

One-touch Locking
Press any key on keypad for 2 seconds.|
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Enable Auto Lock
After Auto Lock is enabled, the bolt will automatically extend in 30 seconds after unlocking to lock the door.
(see Quick Set Up for how to enable this function)

LOCK the door from inside

| Rotate the thumb turn to Lock position.
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Programming Instructions

IMPORTANT : READ this before proceeding to programming.

Definitions
  1. Master Code
    • The master code is the administrative code for program lock functions. It will also unlock the door.
    • The default master code is 12345678.
    For security reason, the default master code dose not program the lock. You must change it to a code of your own prior to programming.

  2. User Code
    • Up to 20 user code and one temporary code can be sotred.

  3. Code Format
    • Code is 4-10 digits.
    • Both master code and user code do not support the following sequence.
    a. Forward number sequence
    1 2 3 4 5 6 7 8 9
    b. Backward number sequence
    6 7 8 9 1 2 3 4 5
    c.
    Repeat number sequence
    2 2 2 2 2 2 2 2 2
    d.
    Contain existing code sequence
    If   3865
    Then   5 6 8 3 9 1
    and    9 1 5 6 8 3

  4. Wrong Entry Limit
    After 10 unsuccessful attempts at entering a valid PIN code, the unit will shut down for 3 minuets.

  5. Unlock with Fake code
    User can prevent pin code exposure from strangers by entering random digits before or after pin code.
    Unlock with Fake code

  6. Battery Indicator
    If you hear 10 beeps corresponding with 10 red flashes after pressing any key or lock and unlock the door, that’s an indication that the batteries need to be replaced soon. Please replace with 4 new AA alkaline batteries and do not mix old and new batteries. All settings are retained in the memory when the batteries are removed and replaced.

  7. . Key Override
    Key Override can be used to gain access when the batteries are completely dead or when no valid User Code is known. Please keep at least one copy of the backup key in secure location outside of your place.

Quick Set Up

IMPORTANT:
Each programming step needs to be completed within 5 seconds. If you hear 5 rapid beeps with flashing red lights, it indicates entry error or time-out. Please start over.

  1. Change Master Code
    The default Master Code is 12345678. This code must be changed prior to programming the lock .
    Change Master Code

  2. Add User Code
    • Up to 20 User Codes can be stored.
    Add User Code

  3. Delete User Code
    Delete User Code

  4. Enable Silent Mode
    •  The beep sounds when pressing keypad can be muted. But you will still hear low battery and system alerts.
    Enable Silent Mode

  5. Disable Silent Mode
    Disable Silent Mode

  6. Enable Auto Lock
    • Automatically locks the deadbolt 30 seconds after unlocking. This feature is off by default.
    F. Enable Auto Lock

  7. Disable Auto Lock
    Disable Auto Lock

  8. Set Auto Lock Time Delay
    •  You can set the Auto Lock time delay between 10 and 99 seconds.
    Set Auto Lock Time Delay

  9. Add One-Time Code
    •  This code can only be used once and is automatically deleted when used.
    Add One-Time Code

  10. Vacation Mode
    •  This is a security feature for you when you are leaving your home for vacation or long trip. Enabling vacation mode will restrict all user codes until master code is entered on keypad. If the lock is unlocked by thumb turn, the lock will sound an alarm.
    Vacation Mode

Factory Default Settings

Settings Factory Defaut
Master Code 12345678
Auto Lock Disabled
Silent Mode Disabled
Wrong Code Entry Limit 10 times
Vacation Mode Disabled

How To Reset

IMPORTANT :
Factory reset process is the same as door handing. By performing the steps below, you will teach the lock the orientation of your door and delete all User Codes and custom settings associated with the lock.

Step 1. Keep the door opened and make sure the latch is retracted and thumbturn vertical.
Step 2. Press and hold the reset button with one hand and the other hand take out one battery and place it back.
Step 3.
Do not release the reset button after battery is connected, instead, keep holding it until the latch automatically extend.

Safety Warnings

  • Protect your User Codes and Master Code.
  • Restrict access to your lock’s interior assembly and routinely check your settings to ensure they have not been altered without your knowledge.
  • Proper cleaning and maintenance of your lock ensures it will continue to work as it should.
  • Do not apply cleaner or detergent directly to any part of the lock.
  • The RZ-A meets IP54 water-resistance. It can withstand water splashes ; however, it is not waterproof. Do not let water and liquids get into the lock.
  • Avoid exposure to direct sunlight. Long-term exposure to direct sunlight may damage the lock.
  • The temperature range of the RZ-A is between -4°F to 131 F.

Troubleshooting

  1. Problem : When resetting the lock, the latch does not extend but I can hear the motor turning.
    Cause(A): The latch and strike are misaligned, causing the latch to bind.
    Solution(A): a. Adjust the position of the strike plate.
    b. Make sure you reset the lock with the door opened.
    Cause(A): The latch and strike are misaligned, causing the latch to bind.
    Cause(B): Internal electronic components have a residual charge which the lock tries to use, and it is not adequate to allow
    the lock to function when connecting the batteries.
    Solution(B): Take out all batteries and unplug power cable. Press and release any key on the keypad for minutes and let the lock sit for another few minutes. If there is residual charge within the lock, this will consume the charge.
    Cause(C): The mounting screws securing the exterior keypad and the latch bolt are over-tightened.
    Solution(C): Slightly loosen the screws.

  2. Problem: When resetting the lock, the latch does not extend and I can’t hear the motor turning.
    Cause : The lock is not reset properly.
    Solution: Repeat step 4C and 5A, make sure that the thumbturn is vertical
    and the deadbolt latch is retracted (unlocked) when installing and resetting.

  3. Problem: The lock does not lock and unlock electronically.
    Cause: The door handing process was not executed.
    Solutions: Perform a factory reset to teach the lock the orientation of your door (Step 5).

  4. Problem: After installation, the thumbturn cannot rotate.
    Cause(A): The lock is not installed properly.
    Solution(A): Remove and re-install the whole lock, making sure that the thumbturn is vertical and the lock is in unlock position when installing. Do not insert the backup key when installing.
    Cause(B): Internal electronic components have a residual charge which the lock tries to use, and it is not adequate to allow the lock to function when battery connected.
    Solution(B): Take out all batteries and unplug power cable. Press and release any key on the keypad for minutes and let the lock sit for another few minutes. If there is residual charge within the lock, this will consume the charge.

  5. Problem: The lock only functions electronically when the backup key is in; I cannot pull the key out in the unlocked position.
    Cause : The lock is not installed properly.
    Solution: a. Remove and re-install the whole lock, making sure that the thumbturn is poiting upwards and the lock is in unlocked position when installing.
    b. Do not insert the physical key before lock is completely installed.

  6. Problem: The keypad doesn’t respond when touched (no lights are visible and no beeping is heard) .
    Cause : The lock has no power.
    Solution : a. Make sure the cable is properly connected.
    b. Change the batteries with 4 fresh AA standard alkaline batteries. Do not mix old and new batteries.

  7. Problem: The batteries run low quickly.
    Cause: The deadbolt and the strike plate could be misaligned, especially when there’s change in temperature and humidity, doors can become ‘warped’. As a result, there could be strong ‘friction’ as the deadbolt tries to extend. More friction means that the motor needs to work harder to lock your door, so your batteries life may be impacted.
    Solution: Make sure your door locks and unlocks smoothly. Re-install your lock and make sure the latch and strike are properly aligned.

  8. Problem: When attempting to lock the deadbolt electronically, the latch goes in and out for a few times.
    Cause: The latch and strike are misaligned.
    Solution: a. Make sure the bolt hole on the door frame is at least 1 inch deep so the bolt fully extends.
    b. Check if the door closes properly. Make sure when the deadbolt is extended, it is going into the bolt hole and not hitting the deadbolt strike or door frame.
    c. Check for loose door hinges.

  9. Problem : When attempting to unlock the deadbolt electronically, the latch goes in and out for a few times.
    Cause: As in the problem with locking the bolt, the bolt may be binding against the strike plate. There may be interference, especially if the door has warped due to a change in the weather.
    Solution : a. Check if the door closes properly. Make sure when the deadbolt is extended, it is going into the bolt hole and not hitting the deadbolt strike or door frame.
    b. Check for loose door hinges

  10. Problem: I received 5 rapid beeps when programming.
    Cause : a. Tme-out
    b. Wrong entry
    Solution: a. Complete each step within 5 seconds.
    b. Change the default master code before programming.
    c. Enter a new code in correct format and within 4 to 10 digits.

  11. Problem: I forgot my Master Codes.
    Solution: Perform a factory reset. Once the reset is completed, all codes and settings will be erased and the Master code will return to the default value ( 12345678) .

  12. Problem : I lost all the preset codes after door handing.
    Cause : Door handing is the same as factory reset. You lock has restored to factory default.
    Solution : Re-program your codes.

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References

Read User Manual Online (PDF format)

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