orangeIOT Keyless Entry Deadbolt Lock Installation Guide

orangeIOT Keyless Entry Deadbolt Lock Installation Guide

orangeIOT Keyless Entry Deadbolt Lock Installation Guide

If any parts are missing or damaged, please let us know.

Installation Guide

Prepare the door and check dimensions

A. Measure to confirm that the hole in the door is 2-1/8″ (54 mm)

B. Measure to confirm that the backset is either 2-3/8″ or 2-3/4″ (60 or 70 mm)

C. Measure to confirm that the hole in the door edge is 1″ (25 mm)

D. Measure to confirm that the door is 1-3/8″ to 2″ (35 mm or 50 mm)thick

Install the latch and strike

A. Hold the latch in front of the door hole, with the latch face flush against the door edge

Is the slotted hole centered in the door hole?

YES

|

NO

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The slotted hole is centered.

|

The slotted hole is NOT centered.

No adjustment is required. Proceed to next step.| Rotate and pull the latch as shown to extend the latch.

B. Is the door edge chiseled?

YES

|

NO

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|
Install latch-in door with screws I.
Do not overtighten screws.| Use a flathead screwdriver to remove the Rectangular face from the latch and install the drive-in collar.

Install latch-in the door with woodblock and hammer.

C. Install strike with screws H on the door frame

IMPORTANT:
Make sure the hole in the door frame is drilled a minimum of 1″ (25 mm) deep.

D. With the door closed, use a flat-head screwdriver to test if the deadbolt works smoothly.

Check alignment between the latch and the strike, making sure when the deadbolt is extended, it is going into the bolt hole and not hitting the deadbolt strike or door frame.

Install exterior assembly

IMPORTANT: Do not insert the physical key before and during installation.

A. Before installation, make sure the latch is fully retracted (in the unlocked position).

B. Route the cable below the latch and insert the cylinder tailpiece through the horizontal slot in the latch.

C. Send the cable through the bottom horizontal slot in the mounting plate.

D. Secure the mounting plate with the screws J.
Do not overtighten screws.

Install interior assembly

IMPORTANT: Do not load batteries until the lock is completely installed.

A. Remove the battery cover.
Locate the slot at the bottom and use your fingernail or a flat head screwdriver to pry the cover-up and pull it off.

B. Insert the cable connector into the socket.
Push the connector in firmly until it is completed seated.

C. Rotate the thumbturn and keep it in a vertical position.
Make sure the latch is still fully retracted (unlocked).

D. operation using the backup key and thumb turn for smooth rotation.
If the thumbturn doesn’t rotate, repeat step 4C, making sure the thumb turn is in a vertical position, and the tailpiece is in a horizontal position.
Do not put the physical key in the lock before the lock is completely installed.

E. Secure the interior assembly with screws K.

Reset the lock to teach the lock the orientation of the door.

IMPORTANT: Always run this step after installation. The motor will not operate before completing the step.

A. While the door is OPENED and UNLOCKED (latched retracted), load 3 AA batteries into the battery compartment.

NOTE:
For best results, use new, non-rechargeable Alkaline batteries only. Do not mix old and new batteries.

B. Press and hold the Reset button.
Do not release the reset button until you complete the next step.

C. Place the 4th battery and keep holding the reset button until the latch bolt extends.

NOTE:
If the latch doesn’t extend within 10 seconds, repeat steps 4C and 5A, making sure the thumbturn is always vertical and the latch always retracted.

How To Use

UNLOCK the door from outside

UNLOCK the door from inside

LOCK the door from outside

One-touch Locking Press any key on the keypad for 2 seconds.

Enable Auto-Lock
After Auto Lock is enabled, the bolt will automatically extend in 30 seconds after unlocking to lock the door.
(see Quick Set-Up for how to enable this function)

LOCK the door from inside

Programming Instructions

IMPORTANT: READ this before proceeding to the program.

Definitions

A. Master Code

• The Master Code is used for programming and for feature settings. It will also unlock the lock.
• The default master code is 12345678.
  This code must be changed prior to programming the lock.

B. Code Format

• Code is 4-10 digits.
• Both master code and user code do not support the following sequence.
  a. Forward number sequence
  1 2 3 4 5 6 7 8 9 ×
  b. Backward number sequence
  9 8 7 6 5 4 3 2 1 ×
  c. Repeat number sequence
  2 2 2 2 2 2 2 2 2 ×
  d. Contain existing code sequence
  If     5 6 8 3 √
  Than 5 6 8 3 9 1 ×
  and 9 1 5 6 8 3 ×

C. Wrong Entry Limit
After 10 unsuccessful attempts at entering a valid PIN code, the unit will shut down for 3 minutes.

D. Unlock with Fake code
Users can prevent pin code exposure from strangers by entering random digits before or after the pin code.

E. Battery Indicator
If you hear 10 beeps corresponding with 10 red flashes after pressing any key or lock and unlock the door, that’s an indication that the batteries need to be replaced soon. Please replace with 4 new AA alkaline batteries and do not mix old and new batteries. All settings are retained in the memory when the batteries are removed and replaced.

F. Key Override
Key Override can be used to gain access when the batteries are completely dead or when no valid User Code is known.
Please keep at least one copy of the backup key in a secure location outside of your place.

To unlock:

1. Insert the key into the cylinder.
2.  Rotate the key 90°counterclockwise to unlock.
3. Rotate the key 90°back to remove the key.

To lock:

1. Insert the key into the cylinder.
2. Rotate the key 180°clockwise to lock.
3. Rotate the key 180°back to remove the key.

Quick Set-Up

IMPORTANT:

• Each programming step needs to be completed within 5 seconds.
• If you hear 5 rapid beeps with flashing red lights, it indicates entry error or time-out. Please start over.

A. Change Master Code
**** The default Master Code is 12345678. Please change it to a code of your own before programming.
Master CodeNew Master Code Enter the New Code Again

B. Add User Code

• Up to 20 User Codes can be stored.

Master CodeNew User Code Enter the New User Code Again

C. Delete User Code
Master CodeUnwanted User Code

D. Enable Silent Mode

• The beep sounds when pressing the keypad can be muted. But you will still hear low battery and system alerts.
  Master Code

E. Disable Silent Mode

 Master Code

F. Enable Auto-Lock

• Automatically locks the deadbolt 30 seconds after unlocking. This feature is off by default.
  Master Code

G. Disable Auto-Lock

 Master Code

H. Set Auto-Lock Time Delay

• You can set the Auto-Lock time delay between 10 and 99 seconds.
  Master CodeEnter Duration Time (10 – 99)

I. Add One-Time Code

• This code can only be used once and is automatically deleted when used.
   Master CodeEnter the New User Code Again

J. Vacation Mode

• This is a security feature for you when you are leaving your home for a vacation or a long trip. Enabling vacation mode will restrict all user codes until the master code is entered on the keypad. If the lock is unlocked by thumb turn, the lock will sound an alarm.
  Master Code

Factory Default Settings

How To Reset

IMPORTANT:
The factory reset process is the same as door handing.
By performing the steps below, you will teach the lock the orientation of your door and delete all User Codes and custom settings associated with the lock.
Step1 Keep the door opened and make sure the latch is retracted and thumbturn vertical.

Step2 Press and hold the reset button with one hand and on the other hand, take out one battery and place it back.

Step3 Do not release the reset button after the battery is connected, instead, keep holding it until the latch automatically extends.

Safety Warnings

• Protect your User Codes and Master Code.

• Restrict access to your lock’s interior assembly and routinely check your settings to ensure they have not been altered without your knowledge.

• Proper cleaning and maintenance of your lock ensure it will continue to work as it should.

• Do not apply cleaner or detergent directly to any part of the lock.

• The RZ-A meets IP54 water resistance. It can withstand water splashes; however, it is not waterproof.
  Do not let water and liquids get into the lock.

• Avoid exposure to direct sunlight. Long-term exposure to direct sunlight may damage the lock.

• The temperature range of the RZ-A is between -4°F to 131 F.

Troubleshooting

1. Problem: When resetting the lock, the latch does not extend but I can hear the motor is turning. Cause(A): The latch and strike are misaligned, causing the latch to bind.
   Solution(A): a. Adjust the position of the strike plate.
   b. Make sure you reset the lock with the door opened.
   Cause(B): Internal electronic components have a residual charge which the lock tries to use, and it is not adequate to allow the lock to function when connecting the batteries.
   Solution(B): Disconnect the batteries. Press and release any key on the keypad and keep the batteries disconnected for at least 5 minutes. If there is a residual charge within the lock, this will consume the charge.
   Cause(C): The mounting screws securing the exterior keypad and the latch bolt are over-tightened.
   Solution(C): Slightly loosen the screws.

2. Problem: When resetting the lock, the latch does not extend and I can’t hear the motor turning. Cause: The lock is not reset properly.
   Solution: Repeat steps 4C and 5A, make sure that the thumbturn is vertical and the deadbolt latch is retracted (unlocked) when installing and resetting.

3. Problem: The lock does not lock and unlock electronically.
   Cause: The door handing process was not executed.
   Solutions: Perform a factory reset to teach the lock the orientation of your door (Step 5).

4. Problem: After installation, the thumbturn cannot rotate.
   Cause(A): The lock is not installed properly.
   Solution(A): Remove and re-install the whole lock, making sure that the thumbturn is vertical and the lock is in unlock position when installing. Do not insert the backup key when installing.
   Cause(B): Internal electronic components have a residual charge which the lock tries to use, and it is not adequate to allow the lock to function when the battery is connected.
   Solution(B): Disconnect the batteries. Press and release any key on the keypad and keep the batteries disconnected for at least 5 minutes. If there is residual charge within the lock, this will consume the charge.

5. Problem: The lock only functions electronically when the backup key is in; I cannot pull the key out in the unlocked position.
   Cause: The lock is not installed properly.
   Solution: a. Remove and re-install the whole lock, making sure that the thumbturn is vertical and the lock is in an unlocked position when installing.
   b. Do not insert the physical key before the lock is completely installed.

6. Problem: The keypad doesn’t respond when touched (no lights are visible and no beeping is heard).
   Cause: The lock has no power.
   Solution: a. Make sure the cable is properly connected.
   b. Change the batteries with 4 fresh AA standard alkaline batteries. Do not mix old and new batteries.

7. Problem: The batteries run low quickly.
   Cause: The deadbolt and the strike plate could be misaligned, especially when there’s a change in temperature and humidity, doors can become ‘warped’. As a result, there could be strong ‘friction’ as the deadbolt tries to extend.
   More friction means that the motor needs to work harder to lock your door, so your battery’s life may be impacted.
   Solution: Make sure your door locks and unlocks smoothly. Re-install your lock and make sure the latch and strike are properly aligned.

8. Problem: When attempting to lock the deadbolt electronically, the latch goes in and out a few times.
   Cause: The latch and strike are misaligned.
   Solution: a. Make sure the bolt hole on the door frame is at least 1 inch deep so the bolt fully extends.
   b. Check if the door closes properly. Make sure when the deadbolt is extended, it is going into the bolt hole and not hitting the deadbolt strike or door frame.
   c. Check for loose door hinges.

9. Problem: When attempting to unlock the deadbolt electronically, the latch goes in and out for a few times.
   Cause: As in the problem with locking the bolt, the bolt may be binding against the strike plate. There may be interference, especially if the door has warped due to a change in the weather.
   Solution: a. Check if the door closes properly. Make sure when the deadbolt is extended, it is going into the bolt hole and not hitting the deadbolt strike or door frame.
   b. Check for loose door hinges

10. Problem: I received 5 rapid beeps when programming.
    Cause: a. Time-out
    b. Wrong entry
    Solution: a. Complete each step within 5 seconds.
    b. Change the default master code before programming.
    c. Enter a new code incorrect format and within 4 to 10 digits.

11. Problem: I forgot my Master Codes.
    Solution: Perform a factory reset. Once the reset is completed, all codes and settings will be erased and the Master code will return to the default value (

12345678. .

12. Problem: I lost all the preset codes after door handing.
    Cause: Door handing is the same as factory reset. Your lock has been restored to factory default.
    Solution: Re-program your codes.

• If none of the above resolves your issue, please get in touch with us.

FAQS

Are your locks keyed the same as the other locks u make?

No that are all different keys. We bought 2 of these and the keys did not work in the other lock. They only worked with the key that came on their box

Trying to make copies of the keys but my local ace cannot figure out the correct size. Has anyone had luck? And remember model key it is?

Recommend calling a locksmith as opposed to local Ace hardware.

when unlocking door with code. it unlocks and locks muliple times. i correctly calibrated already.
how to fix?

Need to adjust where the bolt, hits, use the strike plate as a pattern for the hole size. Make sure the depth is just past the bolt depth, problem solved.

Pretty sure i successfully change the code. but mine will not unlock it makes the sound trying to but the lock does not unlock. what am i doing wrong?

First of all make sure your using alkaline batteries for some reason they work the best with these.. check and make sure that all of your holes are lined up with the lock.. if they’re not lined up properly sometimes the combination lock will not work right..

It says issue up to 20 codes from anywhere how can you do that without an app or being physically home to do so ?

You have to physically program them, there is no app.

Can this be re-keyed to match existing Schlage keys?

It probably can be by a locksmith. There are also kits available at the hardware store (or probably on Amazon) that you can use to rekey a lock yourself.

From the video there is a pin to reset after the last battery, but I don’t see the pin in the parts in the manual? Is there a pin come with the package?

A pin is provided in the kit, but if yours is missing just use a tooth pick and press the button with that. The reset hole sits below then second battery from the left

Does this lock have an ansi grade?

Don’t know didn’t say

Is this ok for outdoor?

Kindly note that the RZ-A lock is only suitable for ambient temperature between -4°F to 131°F/ -20°C to 55°C and is not waterproof.
However, the lock is rated IP54 water-resistant to better withstand the elements.
It is recommended to be under a porch or some kind of overhead cover, and it should not directly to be exposed to heavy rains or accumulated snow or melting ice.

Our door is directly in the hot Texas sun for many hours. Will this lock work?

the temperature range of the RZ-A is between -4°F to 131 F. However, long-term exposure to direct sunlight may damage the lock. Please make sure the lock has an overhead cover to protect from direct sunlight and rain.

does this lock set require that the deadbolt hole be rercessed at least one inch?

Not at all.

Can you make copies of the original key to have extras?

Yes

Can this lock be picked?

Any lock can be picked… no lock is 100%. If someone with experience want to pick your lock that badly they will.

VIDEO

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