COUNTRY SMOKERS CS0590GS Portable Gas Griddle Instruction Manual

June 3, 2024
COUNTRY SMOKERS

**COUNTRY SMOKERS CS0590GS Portable Gas Griddle Instruction Manual

**

SAFETY INFORMATION

A MAJOR CAUSE OF FIRES ARE A RESULT OF POOR MAINTENANCE AND A FAILURE TO MAINTAIN REQUIRED CLEARANCES (AIR SPACES) TO COMBUSTIBLE MATERIALS. IT IS OF UTMOST IMPORTANCE THAT THIS PRODUCT BE INSTALLED ONLY IN ACCORDANCE WITH THESE INSTRUCTIONS.

DANGERS AND WARNINGS

DANGER
If you smell gas:

  • Shut off gas to the appliance.
  • Extinguish any open flame.
  • Open lid.
  • If odor continues, keep away from the appliance and immediately call your gas supplier or your fire department.

WARNING

  • Do not store or use gasoline or other flammable liquids or vapors in the vicinity of this or any other appliance.
  • An LP cylinder not connected for use shall not be stored in the vicinity of this or any other appliance

GRIDDLE INSTALLATION CODES

  • The installation must conform with local codes or, in the absence of local codes, with either the national fuel gas code, ANSI Z 223.1/NFPA 54, Natural gas and propane installation code, CSA B149.1, or propane storage and handling code, B149.2.
  • LP gas griddle models are designed for use with a standard 9 kg (20 lb) liquid propane gas tank, not included with griddle. Never connect your gas griddle to an LP gas tank that exceeds this capacity

You must contact your local home association, building or fire officials, or authority having jurisdiction, to obtain the necessary permits, mission or information on any installation restrictions, such as any unit being installed on a combustible surface, inspection requirements or even ability to use, in your area.

  1. A minimum clearance of 1270mm (50 inches) from combustible constructions to the sides of the griddle, and 1270mm (50 inches) from the back of the griddle to combustible constructions must be maintained. Do not use this appliance indoors or in an enclosed, unventilated area. This appliance must not be placed under overhead combustible ceiling or overhang. Keep your griddle in an area clear and free from combustible materials, gasoline and other flammable vapors and liquids.
    Should a grease fire occur, turn the griddle OFF until the fire is out. Do not throw water on. Do not try to smother the fire. Use of an all-class (class ABC) approved fire extinguisher is valuable to keep on site. If an uncontrolled fire does occur, call the Fire Department.

  2. The liquefied petroleum (LP) cylinder must be constructed and marked in accordance with the specifications for LP Gas Cylinders of the U.S. Department of Transportation (D.O.T.) or the National Standard of Canada, CAN/CSA-B339, Cylinders, Spheres and Tubes for Transportation of Dangerous Goods; and Commission.

  3. This outdoor griddle is not intended for installation in/on recreation vehicles or boats.
    Never use this appliance in an enclosed space, such as a camper, tent, car, boat or home. This appliance is not intended for and should never be used as a heater.

  4. This appliance is not recommended for children, persons with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they are under direct supervision or instruction by a person responsible for their safety.

  5. Parts of the barbecue may be very hot, and serious injury may occur. Keep young children and pets away while in use. Do not touch hot surfaces. Use heat-resistant gloves, long-handled tongs, or cooking mitts at all times, since the griddle will become very hot.

  6. Never use the griddle without the grease cup installed and hung under the firebox. Without the grease cup, hot grease and debris could leak downward and produce a fire hazard.

  7. Do not obstruct the flow of combustion and ventilation air to this appliance. Keep the burner tube and portholes clean and free from debris. Clean before use. Regular care and maintenance is required to prolong the lifespan of your unit.

  8. Always check for gas leaks when you connect and disconnect the regulator to the gas cylinder, especially after a period of storage (for example, over winter). Check all connections for leaks with a soapy water solution and brush. Never use an open flame to check for leaks.

  9. Clean and inspect the gas regulator before each use of the outdoor cooking gas appliance. Replace the gas regulator prior to being used if there is evidence of excessive abrasion or wear. Use only the gas regulator assembly that has been supplied with this gas griddle. Do not use a regulator from another manufacturer. Do not use lava rock, wood chunks, charcoal, lighter fluid, alcohol or other similar chemicals for lighting or relighting. Keep all such substances and liquidS WELL away from appliance when in use.

  10. Operate this appliance using liquefied petroleum only, which is also specified on the rating label on the unit. Do not attempt to operate your griddle on other gases. Do not attempt to convert this LP unit to natural gas. Failure to follow this warning could lead to fire, bodily harm, and will void your warranty.

PROPANE GAS WARNINGS

  1. Ensure the gas cylinder is purchased by a reputable supplier. An incorrectly filled or an overfilled LP tank can be dangerous. The overfilled condition combined with the warming of the LP gas tank (a hot summer day, tank left in the sun, etc.) can cause LP gas to be released since the temperature increase causes gas to expand. Gas released from the cylinder is flammable and can be explosive.

  2. Do not use an LP gas cylinder if it has a damaged valve or shows signs of dents, gouges, bulges, fire damage, corrosion, leakage, excessive rust, or other forms of visual external damage; it may be hazardous and should be checked immediately by a liquid propane supplier.
    If you see, smell, or hear the hiss of gas escaping from the cylinder, do not attempt to light appliance. Extinguish any open flame. Disconnect from fuel supply

  3. Do not connect or disconnect the gas cylinder while the unit is in use or is still hot. When griddle is not in use, ensure regulator knob is turned to OFF and disconnect the gas cylinder. Never move or transport the unit while the gas cylinder is attached. Do not store a spare LP gas cylinder under or near the appliance.

  4. Cylinders must be stored outdoors out of reach of children and must not be stored in a building, garage, or any other enclosure area.

CARBON MONOXIDE (“the silent killer”)

Always use a gas appliance outdoors in an open area with good ventilation to avoid breathing toxic fumes from combustion or leaking gas. Carbon monoxide is a colorless, odorless, tasteless gas produced by burning gas, wood, propane, charcoal or other fuel. Carbon monoxide reduces the blood’s ability to carry oxygen. Low blood oxygen levels can result in headaches, dizziness, weakness, nausea, vomiting, sleepiness, confusion, loss of consciousness or death. Follow these guidelines to prevent this colorless, odorless gas from poisoning you, your family, or others:

  • See a doctor if you or others develop cold or flu-like symptoms while cooking or in the vicinity of the appliance. Carbon monoxide poisoning, which can easily be mistaken for a cold or flu, is often detected too late.
  • Alcohol consumption and drug use increase the effects of carbon monoxide poisoning. Carbon monoxide is especially toxic to mother and child during pregnancy, infants, the elderly, smokers, and people with blood or circulatory system problems, such as anemia, or heart disease.

SAFETY LISTING
In accordance with the procedures and specifications listed in the ANS Z21.89-2017 • CSA 1.18 2017 Outdoor Cooking Specialty Gas Appliance.” Country Smokers® cooking appliances have been independently tested and listed by CSA (an accredited testing laboratory) to CSA standards.

PARTS & SPECS

Part# Description
1 Firebox (x1)
2 Firebox Handle (x2)
3 Grease Cup (x1)
4 Cart Leg Brace (x2)
5 Left Cart Leg – Front (x1)
6 Left Cart Leg – Back (x1)
7 Right Cart Leg – Front (x1)
8 Right Cart Leg – Back (x1)
9 Cart Leg Bracket (x3)
10 Cart Leg Bracket – Front/Right (x1)
11 Regulator Hose Hook (x1)
A Screw (x8)
B Washer (x8)
C Nut (x8)
D Long Screw (x8)
E Long Screw (x4)
F Nut (x5)
G Screw (x5)
H Washer (x4)
Screwdriver (x1)
Wrench (x1)

NOTE: Due to ongoing product development, parts are subject to change without notice. Contact Customer Care if parts are missing when assembling the unit.

MODEL| ASSEMBLED (WxDxH)| WEIGHT| COOKING AREA| RANGE| BTU
---|---|---|---|---|---
  CS| CS0590GS| 1,060 mm x 560 mm x 800 mm

/ 41.7 in x 22.0 in x 31.4 in

| 23.3 kg

/ 51.3 lb

| 3,856.7 cm²

/ 597.8 sq. in.

| 104-260°C

/ 220-500°F

| 44,000

ASSEMBLY PREPARATION

Parts are located throughout the shipping carton, including underneath the griddle. Inspect the unit, parts, and hardware blister pack after removing from the protective shipping carton. Discard all packaging materials from inside and outside of the griddle before assembly, then review and inspect all parts by referencing the parts list. If any part is missing or damaged, do not attempt to assemble. Shipping damage is not covered under warranty. Contact your dealer or Country Smokers® Customer Care for parts.

USA:480-923-9631 | CANADA (TOLL FREE): 1-877-942-2246

IMPORTANT: To ease installation, using two people is helpful (but not necessary) when assembling this unit.

Tools required for assembly: screwdriver and wrench. Tools included.

ASSEMBLY INSTRUCTIONS

NOTE: For all of the following steps, do not tighten any screws completely until all screws for that step have been installed. Once all screws have been installed, then tighten them securely.

MOUNTING THE CART LEG BRACKETS

Parts Required:

  • 1 x Firebox (#1)
  • 3 x Cart Leg Bracket (#9)
  • 1 x Cart Leg Bracket – Front/Right (#10)
  • 8 x Screw (#A)

Installation:

  • Place a piece of cardboard on the floor to prevent scratching the unit and parts during assembly. Spread out all parts. Flip the Firebox so it is on its side (control knobs up) or upside-down.
  • Attach the flush side of the Front/Right Cart Leg Bracket to the frontright corner of the Firebox, aligning the two holes. Secure using two screws. The screws will mount into the nuts pre-mounted on the inside of the Firebox.
  • Repeat same installation of the other three Cart Leg Brackets to the other corners of the Firebox.

ASSEMBLING THE CART

Parts Required:

  • 2 x Cart Leg Brace (#4)
  • 1 x Left Cart Leg – Front (#5)
  • 1 x Left Cart Leg – Back (#6)
  • 1 x Right Cart Leg – Front (#7)
  • 1 x Right Cart Leg – Back (#8)
  • 8 x Washer (#B)
  • 8 x Nut (#C)
  • 8 x Long Screw (#D)
  • 4 x Long Screw (#E)
  • 4 x Nut (#F)

Installation:

  • First, loosen the four preassembled wingnuts on each of the legs,
    leaving a gap of 8-9mm (0.3-0.35 in).

  • Note the correct order of Cart Legs as shown in illustration 2A. Attach
    one Cart Leg to the Cart Leg Brackets using two long screws, two
    washers, and two nuts.

  • Repeat the same installation for the other three Cart Legs.
    IMPORTANT : Cart Legs must be installed in correct order to be able to collapse the unit.

  • Next, fasten one Cart Leg Brace between two Cart Legs, on the short side of the unit, using two long screws and two nuts. Note 2B.
    IMPORTANT: Once all the parts of the cart are assembled, go back and fully tighten all hardware. Be careful not to over-tighten, as that could damage or strip threads.

ATTACHING THE FIREBOX HANDLES

Parts Required:

  • 2 x Firebox Handle (#2)
  • 4 x Screw (#G)
  • 4 x Washer (#H)

Installation:

  • With the unit remaining upside-down, attach the Firebox Handle to the side panel of the Firebox using two screws and washers.
  • Repeat the same installation of the other Firebox Handle on the opposing side of the Firebox.
  • Once the cart is secure, carefully lift the unit into an upright position.

MOUNTING THE REGULATOR HOSE HOOK

Parts Required:

  • 1 x Regulator Hose Hook (#11)
  • 1 x Nut (#F)
  • 1 x Screw (#G)

Installation:

  • On the right side panel, near the middle, mount the regulator hose hook using one screw and nut. Note 4-1.
  • Place the regulator hose into the Regulator Hose Hook. Note 4-2.
    IMPORTANT: Regulator Hose Hook should only be used when the regulator is not connected to a gas supply. Do not put hose on the hook during cooking.

INSTALLING THE GREASE CUP

Parts Required:

  • 1 x Grease Cup (#3)

Installation:

  • Hang the Grease Cup onto the small hook under the left side of the
    front panel. Ensure it is level to avoid grease spills.

  • The unit is now completely assembled.

CONNECTING TO A GAS SUPPLY

GAS CYLINDER REQUIREMENTS

The griddle is set and tested with liquid propane (LP) gas only. The regulator supplied is set for 27.94 cm (11 inch) water column (WC) and is for use with LP gas only. The factory-supplied regulator and hose must be used with a 9 kg (20 lbs) LP gas tank. Contact your gas supplier for a special regulator for bulk gas that fuels other appliances.

CAUTION: It is important to inspect the full length of the gas line hose. If it is evident there is excessive abrasion or wear, or the hose is cut, the hose must be replaced prior to the appliance being used.

**INSTALLING A GAS CYLINDER

**

  1. On the right side of the cart, place a 9 kg (20 lbs) gas tank near the regulator. Make sure the gas tank valve is in OFF position. Ensure the gas tank is completely upright and level on a solid surface, as it is unsafe to operate the griddle if the gas tank is not installed properly.
  2. Ensure the regulator valve on the griddle is completely closed by turning the knob clockwise to the OFF position.
  3. Remove the protective caps from the regulator valve opening and the top of the gas cylinder. Save the caps.
  4. Insert the gas cylinder valve into the threaded opening of the regulator valve. Turn the cylinder clockwise until firm. Handtighten only.
  5. Gas cylinder is now installed.

The outdoor unit, when installed, must be electrically grounded in accordance with local codes or, in the absence of local codes with the National Electrical Code ANSI/NFPA 70, or Canadian Electrical Code, CSA C22.1.

  1. Do not store a spare LP gas tank under or near this appliance.
  2. Never fill the tank beyond 80 percent full.
  3. If the information in 1) and 2) is not followed exactly a fire causing death or serious injury may occur.
  4. Place dust cap on cylinder valve outlet whenever the cylinder is not in use. Only install the type of dust cap on the cylinder valve outlet that is provided with the cylinder valve. Other types of caps or plugs may result in leakage of propane.

DISCONNECTING A GAS CYLINDER

  1. Ensure the regulator valve on the griddle is completely closed by turning the knob clockwise to the OFF position.
  2. Turn the cylinder counter-clockwise (by hand) to disconnect from the regulator valve opening. Replace the protective caps on the regulator valve opening and the top of the gas tank for storage (if not empty).

NOTE: If storing the griddle indoors, leave the gas cylinder outdoors.
WARNING: Do not fold up or transport griddle with gas cylinder attached. The cylinder may loosen off the valve and cause a gas leak, possibly resulting in an explosion, fire, or severe bodily harm. Disconnect gas cylinder first before travel or storage.

OPERATING INSTRUCTIONS

GRIDDLE ENVIRONMENT

  1. WHERE TO SET-UP THE GRIDDLE
    With all outdoor appliances, outside weather conditions play a big part in the performance of your griddle and the cooking time needed to perfect your meals. All Country Smokers® units should keep a minimum clearance of 1,270mm (50 inches) from combustible constructions, and this clearance must be maintained while the unit is operational. This clearance must be maintained while the griddle is operational. This appliance must not be placed under overhead combustible ceiling or overhang. Keep your griddle in an area clear from combustible materials, or other flammable vapors and liquids.

  2. COLD WEATHER COOKING
    As it becomes cooler outside, that does not mean that grilling season is over! The crisp cool air and heavenly aroma of grilled foods will help cure your winter blues. Follow these suggestions on how to enjoy your griddle throughout the cooler months:

    • Organize – Get everything you require ready in the kitchen before you head outdoors. During the winter, move your griddle to an area that is out of the wind and direct cold. Check local bylaws regarding the proximity of your griddle in relation to your home and/or other structures. Put everything you need on a tray, bundle up tight, and get it done!
    • To help keep track of the outside temperature, place an outdoor thermometer close to your cooking area. Keep a log or history of what you cooked, the outdoor temperature, and the cooking time. This will help later down the road to help you determine what to cook and how long it will take.
    • Have a heated platter or a dish cover ready to keep your food warm while making the trip back inside.
  3. HOT WEATHER COOKING
    As it becomes warmer outdoors, the cooking time will decrease. Follow these few suggestions on how to enjoy your griddle throughout the hot months:

    • Adjust your cooking temperatures downward. This helps to avoid unwanted flare ups.
    • Use a meat thermometer to determine the internal temperature of your foods. This helps in preventing your meat from over cooking and drying out.
    • You can keep foods hot by wrapping them in foil, and placing them in an insulated cooler. Stuff crumpled up newspaper around the foil and this will keep food hot for 3 to 4 hours.

PREPARATION FOR USE – LEAK TESTING
A leak test is used to determine the integrity of a seal. Before using your gas griddle, perform a leak test on the connection between the regulator and the gas cylinder to reduce the risk of serious bodily injury or death from fire or explosion. A leak test should be performed a minimum of once a season, as well as:

  • before lighting your griddle for the first time,
  • every time the gas cylinder has been changed,
  • after travel, especially over rough or bumpy roads,
  • after a prolonged period of storage or non-use.

HOW TO PERFORM A LEAK TEST

Supplies Required:

  • 1 x Bowl (empty, clean)
  • 1 x Paint Brush (clean)
  • Dish Washing Liquid
  • Water

Procedure:

  1. Position the griddle in a well-ventilated area. Ensure the griddle is cool to the touch, and not in use. Verify that the regulator value is turned to the OFF position and that the gas cylinder is tightened securely to the regulator.
    IMPORTANT: Ensure there is no open flame or smokers nearby.

  2. Mix a solution of one part of water with one part of dish washing liquid in a bowl. The solution will make bubble, as it will be concentrated.

  3. Use a paint brush to apply the solution onto the seal arease between the regulator and the gas cylinder. Note “X” areas in illustration. Visually inspect for streams of bubbles coming from a defect or break in the seal.
    NOTE: If a leak appears, repeat gas cylinder installation procedure, but do not over-tighten. Hand-tighten only. Repeat leak test after re-installation to ensure seal is secure.
    IMPORTANT: Do not use the gas griddle if you detect a gas leak that cannot be corrected by using the leak test procedure. Contact your local Fire Department or Customer Care for alternative measures of testing to ensure proper precaution.

FIRST USE – GRIDDLE BURN-OFF
Before using your griddle for the first time with food, it is important to complete a burn-off. Start the griddle and operate for a minimum of 15 minutes on HIGH to burn-off the unit. This will “heat clean” the internal components, dissipate odors and rid it of any foreign matter.

LIGHTING PROCEDURE

  1. Verify that all control knobs are turned to the OFF position.
  2. Connect LP gas cylinder as per instructions. Turn LP gas tank valve to OPEN.
  3. Note the indicator marker on the control knob. Push and hold down the control knob on the griddle and turn 90 degrees  or 1/4) counter-clockwise SLOWLY (2 to 3 seconds) to HIGH. You should hear a “click” sound to indicate a spark from the igniter, and look for flame to ensure the burner is lit. If it does not, repeat up to three times.
  4. If ignition does not occur in 5 seconds, turn the control knob to OFF, wait 5 minutes and repeat lighting procedure. If the above points do not work, follow Manual Lighting Procedure instructions.
  5. After the burner has caught fire, you are ready to enjoy your griddle at your desired temperature!

If the burner goes out during operation, turn the control knobs to the OFF position. Wait five minutes before attempting to relight to allow any accumulated gas to dissipate.

IGNITER FAILURE PROCEDURE
If for any reason your igniter fails after three of four attempts, check the following steps, or start your griddle using the manual method

  1. Ensure the control knobs are turned to the OFF position. Allow any accumulated gas to dissipate.
  2. After five minutes, check the following:
    • Visually confirm that the igniter is working by pushing the igniter button and looking at the igniter tip for a spark. If no spark, adjust the distance between the igniter (electrode) tip and burner to 4.5 mm (3/16 in).
    • Visually confirm that the burner tube and portholes are not obstructed. If blocked, follow Care & Maintenance instructions.
  3. If the above points do not work, follow Troubleshooting instructions.

MANUAL LIGHTING PROCEDURE

  1. Verify that the control knob is turned to the OFF position.

  2. Connect LP gas cylinder as per instructions. Turn LP gas tank valve to OPEN.

  3. Note the indicator marker on the control knob. Push in the regulator knob and turn 90 degrees (or 1/4) counterclockwise to HIGH.

  4. Quickly and carefully, use a lit match secured with the lighting rod (included with the unit) to light burners. Access the burners from under the griddle. Position the lit match near side of burner. Do not attempt to light another area of the burner. This can cause injury.
    NOTE: Do not use spirit, lighter-fluid or kerosene for lighting or refreshing a fire in your griddle.

  5. After the burner has caught fire, you are ready to enjoy your griddle at your desired temperature.

SHUTTING OFF YOUR GRIDDLE

  1. When finished cooking, turn LP gas tank valve to the CLOSED position, and allow the regulator knob to pop out. This
    safety feature locks the regulator knob to ensure that the gas is no longer flowing.

  2. Turn control knobs to the OFF position.
    NOTE: A “poof” sound is normal as the last of the LP gas is burned.

  3. Disconnect LP gas tank by following the Disconnect LP Gas Tank instructions.
    WARNING: Allow the griddle to cool completely, and remove the gas cylinder, before moving, travel, or for storage.

  4. Once griddle has cooled, remember to season the cooking surface! Season your griddle every time you use it. Seasoning helps prolong the life of your griddle, making the cooking surface non stick and prevents rust. Follow Care & Maintenance instructions.

COLLAPSING FOR STORAGE

Your griddle can quickly and easily be collapsed for storage and easy transportation. To fold down and securely store your griddle, simply follow the assembly instructions in reverse or the following summary:
IMPORTANT: Ensure the griddle is disconnected from the gas supply, turned OFF and completely cooled before collapsing for storage or travel.

  1. First, remove (and empty) the Grease Cup. Set aside.

NOTE: There is no storage location directly on the collapsed unit for the Grease Cup. Take care not to lose this part as it is needed for proper operation of the unit.

  1. Flip the unit upside-down. Loosen the four wingnuts, leaving a gap of 6-7mm (0.5 in), on both the Left and Right Cart Leg Assemblies.

  2. Fold-in the Cart Legs on the left side

  3. Fold-in the Cart Legs on the right side. Lock the Cart Legs into place using the latch.

  4. The unit is now ready for storage or easy transportation, using the handles on each side.

IMPORTANT: Keep unit upside-down during storage or transport.

CARE AND MAINTENANCE

CHECKING THE GAS LEVEL

To check the amount of fuel in the LP gas cylinder, the griddle must be in operation. Place your hand at the top of the tank and slowly move down the side until the tank feels cool to the touch. This will indicate the approximate amount of gas in your tank; if ¾ empty, replace with full tank.

IMPORTANT: Do not use charcoal briquettes or any flammable material with your griddle. Use of such material will void your warranty and may lead to a fire, explosion and bodily harm.

CLEANING FREQUENCY

Any Country Smokers® unit will give you many years of flavorful service with minimum cleaning. Follow these cleaning and maintenance tips to service your griddle:

  1. BURNER COMPONENTS
    • Clean the burner whenever heavy build-up is found, to ensure that there are no signs of blockage (debris, insects) on the burner tube or in the burner portholes. After periods of storage, spiders or small insects can build nests, webs, and lay eggs in the burner tube, obstructing the flow of gas to the burner. If storing the griddle or before an extended period of non-use, remove the burner and wrap with aluminum foil to reduce the risk of insects entering the burner holes.
    • The burner has been preset for optimal flame performance. A blue flame, possibly with a small yellow tip, is the result of the optimal air and gas mixture. If flames are excessively yellow, orange or irregular, clean the oil and food deposits on the burner surface and the burner portholes to increase airflow.
  2. GRIDDLE SURFACE
    • Your griddle comes preseasoned from the factory, but it is important to clean and season your griddle after each use to prevent rust, extend the life of your griddle, and create a non-stick cooking surface. The seasoning of your griddle is a continuous process that must be repeated over the life of your griddle to ensure the best cooking experience and longest life for your griddle.
    1. Clean the griddle after each use, using a spatula or scraper to remove all food and debris from cooking surface. Best practice is to do this while it is still warm from a previous cook.
    2. Liberally apply an even coat of cooking oil to the cooking surface. Vegetable, olive, peanut, coconut, and sesame oils are all suitable for seasoning your griddle.
    • Allowthe griddle to cool in a cool, dry location.
    • Grease fires are caused by too much fallen debris on the cooking components of the griddle. Clean the inside of yourgriddle on a consistent basis. In the event you experience a grease fire, carefully remove the food, turn the griddle off. Lightly sprinkle baking soda, if available.
    • Check your grease cup often, and clean out as necessary. Keep in mind the type of foods that are cooked.
    • Use a cover to protect your griddle for complete protection! A cover is your best protection against weather and outside pollutants. When not in use or for long-term storage, keep the unit under a cover in a garage or shed, with the gas cylinder removed (must be stored outdoors).

CLEANING TIME TABLE (NORMAL USE)

ITEM CLEANING FREQUENCY CLEANING METHOD
Cooking surface After each use Scrape off excess, season with cooking oil
Grease cup After each use Empty, scrub pad & soapy water
Burner tube, portholes Every 5-6 uses Dust, scrub pad & soapy water
Flame tamers Every 5-6 uses Scrub pad & soapy water
Burners Every 5-6 uses Scrub pad & soapy water

TIPS & TECHNIQUES

Follow these helpful tips and techniques, passed on from Country Smokers® owners, our staff, and customers just like you, to become more familiar with your unit:

  1. FOOD SAFETY
    • Use different platters and utensils for the cooked meat than the ones you used to prepare or transport the raw meat out to the unit. This will prevent cross contamination of bacteria. Each marinade or sauce should have its own utensil.
    • Keep hot foods hot (above 60ºC / 140ºF), and keep cold foods cold (below 3ºC / 37ºF). Cooked foods should not be left out in the heat for more than an hour. Do not leave hot foods out of refrigeration for more than two hours.
    • A marinade should never be saved to use at a later time. If you are going to use it to serve with your meat, be sure to bring it to a boil before serving.
    • Defrost and marinade meats by refrigeration. Do not thaw meat at room temperature or on a counter top. Bacteria can grow and multiply rapidly in warm, moist foods. Wash hands thoroughly with hot, soapy water before starting any meal preparation and after handling fresh meat, fish and poultry.
  2. COOKING PREPARATION
    • Be prepared, or Mise en Place. This refers to preparing the cooking recipe, fuel, accessories, utensils, and all ingredients you require are nearby before you start cooking. Also, read the entire recipe, start to finish, before lighting the unit.
    • A BBQ floor mat is very useful. Due to food handling accidents and cooking spatter, a BBQ floor mat would protect a deck, patio, or stone platform from the possibility of grease stains or accidental spills.
  3. GRILLING TIPS AND TECHNIQUES
    • Always use a meat thermometer to determine the internal temperature of the foods you are cooking. It’s a good idea to put cooked food onto a heated platter, keeping the food warm. Red meats, such as steak and roasts, benefit from resting for several minutes before serving. It allows the juices that were driven to the surface by heat to ease back to the center of the meat, adding more flavor.
    • Sugar-based sauces are best applied near the end of cooking to prevent burning and flare-ups.
    • Use a set of long-handled tongs for turning meats, and a spatula for turning burgers and fish. Using a piercing utensil, such as a fork, will prick the meat and allow the juices to escape.

TROUBLESHOOTING

Proper cleaning and maintenance will prevent common operational problems. When your griddle is operating poorly, or on a less frequent basis, the following troubleshooting tips may be helpful. For FAQ, please visit www.countrysmokers.com. You may also contact your local dealer or Customer Care for assistance.

WARNING: Always ensure the griddle is completely cooled to avoid injury

PROBLEM CAUSE SOLUTION
Burner Will Not Light The ignition wire is broken Contact Customer Care for

assistance or a replacement part.
| No igniter spark on electrode| Adjust the electrode. Contact Customer Care for assistance or a replacement part.
| No gas supplied| Check the regulator valve. Check connection for leak.
Grease Fire / Frequent Flare-Ups| Grilling fatty meats| Grill fatty meats when the cooking surface is cold, and the knobs are on the “LOW” setting.
Cooking temperature| Attempt cooking at a lower temperature. Grease does have a flash point. Keep the temperature under 176°C / 350°F when cooking highly greasy food.
| Water sprayed on gas flames| Do not spray water on gas flames.
Burner blows out| No Gas Flow| Check gas fuel connection, and ensure it is open. Replace gas cylinder if empty.
| Gusting Or High Winds| Turn front of unit away from wind or increase flame height.
Low heat on “HIGH”| Ports blocked| Clear ports of any obstructions. Follow Care and Maintenance instructions.
| Gas tank empty| Refill the gas tank.
Gas Leakage| Improper Installation| Turn the regulator knob to the OFF position, and allow the regulator knob to pop out. Remove the gas cylinder. Re-install and tighten. Perform leak test to ensure proper seal. Replace gas cylinder if damaged.
| Seal Failure| Gas cylinder has corroded, rusted, or has been mishandled. Replace gas cylinder.
| Regulator Failure| Regulator needs to be replaced. Contact Customer Care for a replacement part.
Burner Flames Are Yellow Or Orange| Poor Air Flow| Check burner tube and burner ports for spider webs or other obstructions. Follow Care and Maintenance instructions to clean the burner tube.
Burner Obstruction
| Grease Cup Is Full, Spilling| Empty grease cup and re-install. Follow Care and Maintenance instructions.
| Regulator Valve Is Off| Check the regulator valve connection to the gas cylinder. Remove, then reinstall. Perform leak test.
| Burner Is Dirty| Turn regulator knob to HIGH for five minutes, and burn-off the unit. Follow Care and Maintenance instructions.
Griddle Surface Quality Is Poor| Griddle has started to rust| Cooking surface is not being seasoned often enough. Follow Care and Maintenance instructions.
| Griddle surface looks dull| The cooking surface has gotten too hot, and is no longer seasoned. Follow Care and Maintenance instructions.

REPLACEMENT PARTS

Part# Description
1 Firebox (x1)
2 Firebox Handle (x2)
3 Grease Cup (x1)
4 Cart Leg Brace (x2)
5 Left Cart Leg – Front (x1)
6 Left Cart Leg – Back (x1)
7 Right Cart Leg – Front (x1)
8 Right Cart Leg – Back (x1)
9 Cart Leg Bracket (x3)
10 Cart Leg Bracket – Front/Right (x1)
11 Regulator Hose Hook (x1)

NOTE: Due to ongoing product development, parts are subject to change without notice.

WARRANTY

CONDITIONS

All gas griddles by Country Smokers®, manufactured by Dansons, carry a limited warranty from the date of sale by the original owner. The warranty coverage begins on  the original date of purchase and proof of date of purchase, or copy of original bill of sale, is required to validate the warranty. Customers will be subject to parts, shipping, and handling fees if unable to provide proof of the purchase or after the warranty has expired.

Dansons carries a one (1) year warranty against defects and workmanship on all parts, and one (1) year on electrical components. Dansons warrants that all part(s) are free of defects in material and workmanship, for the length of use and ownership of the original purchaser. Warranty does not cover damage from wear and tear, such as scratches, dents, dings, chips or minor cosmetic cracks. These aesthetic changes of the grill do not affect its performance. Repair or replacement of any part does not extend past the limited warranty beyond the one (1) year from date of purchase.

During the term of the warranty, Dansons’ obligation shall be limited to furnishing a replacement for defective and/or failed components. As long as it is within the warranty period, Dansons’ will not charge for repair or replacement for parts returned, freight prepaid, if the part(s) are found by Dansons’ to be defective upon examination. Dansons’ shall not be liable for transportation charges, labor costs, or export duties. Except as provided in these conditions of warranty, repair or replacement of parts in the manner and for the period of time mentioned heretofore shall constitute the fulfillment of all direct and derivate liabilities and obligations from Dansons to you.

Dansons takes every precaution to utilize materials that retard rust. Even with these safeguards, the protective coatings can be compromised by various substances and conditions beyond Dansons’ control. High temperatures, excessive humidity, chlorine, industrial fumes, fertilizers, lawn pesticides and salt are some of the substances that can affect metal coatings. For these reasons, the warranty does not cover rust or oxidization, unless there is loss of structural integrity on the griddle components. Should any of the above occur, kindly refer to the care and maintenance section to prolong the lifespan of your unit. Dansons recommends the use of a cover when the griddle is not in use.This warranty is based on normal domestic use and service of the griddle and neither limited warranty coverage’s apply for a griddle which is used in commercial applications.

EXCEPTIONS

There is no written or implied performance warranty on Country Smokers® products, as the manufacturer has no control over the installation, operation, cleaning, maintenance or the type of fuel burned. This warranty will not apply nor will Dansons assume responsibility if your appliance has not been installed, operated, cleaned and maintained in strict accordance with this owner’s manual. Any use of gas not outlined in this manual may void the warranty. The warranty does not cover damage or breakage due to misuse, improper handling or modifications. Neither Dansons, or authorized Country Smokers® dealer, accepts responsibility, legal or otherwise, for the incidental or consequential damage to the property or persons resulting from the use of this product. Whether a claim is made against Dansons based on the breach of this warranty or any other type of warranty expressed or implied by law, the manufacturer shall in no event be liable for any special, indirect, consequential or other damages of any nature whatsoever in excess of the original purchase of this product. All warranties by manufacturer are set forth herein and no claim shall be made against manufacturer on any warranty or representation.

Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations of implied warranties, so the limitations or exclusions set forth in this limited warranty may not apply to you. This limited warranty gives you specific legal rights and you may have other rights, which vary from state to state.

ORDERING REPLACEMENT PARTS

To order replacement parts, please contact your local Country Smokers® dealer or visit our online store at: www.countrysmokers.com

CONTACT CUSTOMER CARE
If you have any questions or problems, contact Customer Care.
USA:480-923-9631 | CANADA (TOLL FREE): 1-877-942-2246

WARRANTY SERVICE
Contact your nearest Country Smokers® dealer for repair or replacement parts. Dansons requires proof of purchase to establish a warranty claim; therefore, retain your original sales receipt or invoice for future reference. The serial and model number of your Country Smokers® can be found on the back of the unit. Record numbers below as the label may become worn or illegible.

MODEL:
SERIAL NUMBER:
DATE OF PURCHASE:
AUTHORIZED DEALER:

IMPORTANT
DO NOT RETURN PRODUCT TO STORE
For all questions, comments, or inquiries, please contact Dansons our Customer Care department.
USA: 480-923-9631
CANADA (TOLL FREE): 1-877-942-2246
[email protected]

WARNING: This product can expose you to chemicals including formaldehyde, which is known to the State of California to cause cancer, and carbon monoxide, which is known to the State of California to cause birth defects or other reproductive harm. For more information go to WWW.P65WARNINGS.CA.GOV

References

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