SKG H7-E Neck and Shoulder Massager User Manual

June 3, 2024
SKG

Neck & Shoulder Massager
H7-ESKG H7 E Neck and Shoulder Massager User Manual

Please start and experience it now

SKG H7 E Neck and Shoulder Massager - Type-C charging
port

  • The product will switch to standard speech mode/star speech mode/silent mode in turn after pressing and holding the “Hot Compress” button for 5S.
  • Due to the different skin strength and adaptability of each person, please pay attention to the choice of function to avoid skin discomfort.

User’s Guide

Wearing methodSKG H7 E Neck and Shoulder Massager - Wearing
method

Description of charging/power supply

Color of indicator light| Status of indicator light| Description
---|---|---
Blue| Always on| Battery power>25%
Orange| Always on| Battery power<25%
Orange| Breathing| Battery is charging
Blue| Breathing| Battery fully charged
Orange| Flashing| Usage exception, please use again after powering off and restarting

Troubleshooting

Fault Possible cause/solution
Start failure •The power of internal rechargeable battery is low.

•Please check whether the “Power” button has been pressed.
Charging failure or no charging indicator| •Please check whether the charging cable has been inserted properly and the specifications of the charger meet the standards
Voice prompt: Please adjust the wearing posture, and do not press the device with great force| •The device may be damaged when it is locked due to operation posture, please restart after adjusting the wearing posture.

Pulling way

Please ensure that the hook and loop fasteners on the belt have been tightly matched before use.

Pull the belt downward with two hands and enjoy the massage.

Remove the product with care after use, prevent falling.

Wearing method

  1. Split the hook and loop fasteners, straighten and unfold the belt.
  2. Cross the belt on your back and then turn it back towards the front.SKG H7 E Neck and Shoulder Massager - Pulling way 5
  3. Wind the belt in front of your body and tighten the belt (do not tighten it excessively to avoid discomfort).SKG H7 E Neck and Shoulder Massager - Pulling way 6
  4. Ensure that the hook and loop fasteners have been tightly adhered and fixed, and then enjoy massage.

Technical parameters

Product name Neck & Shoulder Massager Model S1336HA
Device name H7-E Rated input power 10W
Battery capacity 2200mAh/16.28Wh Rated input voltage SV=
  • Note:This product is rechargeable and is suitable for charging with type-C interface. Users need to charge with a standard charger with an output of 5V , 2A.
    SKG Health Technologies Co.,Ltd.
    Website: https://global.skg.com/
    Address: 23A Floor, Building 3, Zhongke R & D Park, No. 009, Gaoxin South 1st Road,
    High-tech Zone Community,Yuehai street, Nanshan District, Shenzhen, Guangdong, China.
    *If you have any questions, please feel free to send an email to support@skg.com

Notes for Product Scrap
Please support the recycling of rechargeable battery (lithium-ion battery).
Danger

The battery in this product is a dedicated rechargeable battery, which is not intended for other products. Please do not charge the removed rechargeable battery.

  • Do not throw it in the fire, or heat it up to high temperature.
  • Do not pierce it with nails, impact it by gravity or decompose it for modification.
  • Do not connect the positive and negative poles of the battery directly with metal.
  • Do not store it together with necklaces, hairpins, etc.
  • Do not charge, use or put it in the places in high temperature such as fireside or in the blazing sun.
  • The situations above may cause heating, fire and breakage.

Warning

Keep the removed rechargeable battery out of the reach of infants and young children in case that it is swallowed by mistake.

  • When the device is mistakenly swallowed, please consult a doctor immediately
  • When the battery fluid leaks, do not touch the fluid by hand, and it can be processed in the following way.
  • Do not rub your eyes with your hands when battery electrolyte enters your eyes in case of blindness. Rinse your eyes with clean water immediately and seek medical advice. When your body or clothing is contaminated by the battery electrolyte, it may cause skin irritation or injury. Please rinse with water. If you still feel discomfort, seek medical advice immediately.
  • Only the scrapped products can be decomposed. Otherwise, the accident of fire, electric shock, injuries may be resulted in. When you need to repair the battery (not to replace the battery), please consult the dealer where you purchased this product.

The lithium-ion battery in this product is a valuable resource that can be recycled and reused, which is not allowed to be replaced. Please hand it over to a professional agency that can recycle the rechargeable batteries when this product is scrapped. Before scrapping this product, remove the battery from this appliance.
Before removing the battery, the appliance must be powered off. The battery should be disposed of safely, which can be taken out in the steps below:

  1. With professional tools, open the upper and lower cases.
  2. Remove the circuit board and the motor.
  3. Take out the battery, cut the battery wire with professional pliers, and then take out the battery.

Steps for removal of battery:

  1. Open the shell with tools;
  2. Loosen the screws on the circuit board;
  3. Cut the battery lead off with scissors;
  4. Take out the battery;

Precautions

Warning

  • This product is a massage product for personal care, it cannot be used as a substitute for medicine or medical device.
  • Children, pregnant women and women in menstrual period are prohibited from use
  • This product is equipped with lithium-ion battery, do not place it in a high-temperature environment.
  • Users with sensitive skin, allergic dermatitis or with face implants shall use this product under the guidance of a doctor.
  • Users with skin allergy to metal or hot compress must take care in the process of using this product.
  • This product has heating function, so users that are sensitive to heat must take care in the process of using this product.
  • Please stop immediately in case of any discomfort.
  • Do not use this product to massage other parts of body other than the neck.
  • Do not use this product to massage other parts of body other than the neck.
  • Disassembling this product is prohibited.
  • If the massager is used by the patient together with high-frequency surgical device, a burn may be caused at the position of electrode plate of the massager, and even the massager may be damaged.
  • The electrode plate shall be kept away from wounds and cicatrix during massage.
  • Do not place the electrode plate near the heart during massage, otherwise, the danger of heart fibrillation may be increased.
  • Cervical vertebra injury users shall consult medical professionals before using this product.
  • This product has a heating surface, so users sensitive to heat must take care in the process of using this product.
  • Please use this device within the temperature range from 0℃ to 35℃, and store the device and its parts within the temperature range from -20℃ to +45℃. A fault may be caused to the device when the ambient temperature is too high or too low.

Suggestions

  • Please confirm that the button of the main unit is working properly before use.
  • To prevent injury by jamming, please keep this product away from fingers and other parts in use.
  • When using the product for the first time, or the battery is depleted after the product has not been used for an extended period of time, please charge it according to the instruction manual to ensure that it can work normally.
  • This product shall be disposed in accordance with the relevant urban environmental protection regulations, otherwise, environmental pollution may be caused.
  • It is recommended that this product be used by persons aged 18 years and above.
  • Do not use or store this product in the following places:
    Place with direct sunshine Place with water Place near fireworks
    Place with strong electromagnetic field interference
    Place with high temperature humidity
    Place with excessive dust
    Place susceptible to shock

Matters needing attention

Attention
Before using this product, please carefully read and abide by the operation instructions in the operation manual. The company is not responsible for the consequences caused by incorrect use or non-compliance with the instructions of this product.
Danger
In the following conditions,please consult a doctor before using this product.
Otherwise,it may cause accidents or physical discomfort:

  • Patients receiving the medical treatment and feeling physical discomfort
  • Patients with heart and cranial nerve abnormities
  • Patients whose body temperature exceeds 38 degrees(stage of fervescence)
  • People whose skin is sensitive to stainless steel
  • Patients with perceptual disturbance caused by diabetes and other high-level peripheral circulatory disturbances
  • Patients with infectious diseases
  • Patients infected with skin perceptual disturbance or skin abnormalities
  • Patients who are taking medication
  • Patients with abnormal blood pressure
  • Patients failing to express their wishes freely

I the following conditions,please consult a doctor before using this product.
Otherwise,it may cause accidents or physical discomfort:

  • Malignant tumor patient
  • Patients with hemorrhagic tendency
  • Near the human’s heart
  • Patients with unconsciousness,deformity of limb bone and joint contracture
  • Pregnant women and puerpera atient with abnormal nervous irritability
  • Patients with acute purulent inflammation
  • Cardiac pacemaker user
  • Patients with metal implants
  • Patient with severe cognitive impairment

§ 15.19 Labelling requirements.
This device complies with part 15 of the FCC Rules. Operation is subject to the condition that this device does not cause harmful interference.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
§ 15.21 Information to user.
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
§ 15.105 Information to the user.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

This device was tested for typical body ‐worn operations. To comply with RF exposure requirements, a minimum separation distance of 0cm must be maintained between the user’s body and the handset, including the antenna. Third ‐party belt ‐clips, holsters, and similar accessories used by this device should not contain any metallic components. Body ‐worn accessories that do not meet these requirements may not comply with RF exposure requirements and should be avoided. Use only the supplied or an approved antenna.
This device in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. All essential radio test suites have been carried out.

  1. CAUTION : RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS
  2. The device complies with RF specifications when the device used at 0mm form your body please visit https://www.skg.com/userManual to find our CE Declaration of Comformity(DoC) info. and Importer contact info.

Old electrical appliances must not be disposed of together with the residual waste, but have to be disposed of separately. The disposal at the communal collecting point via private persons is for free.
The owner of old appliances is responsible to bring the appliances to these collecting points or to similar collection points. With this little personal effort, you contribute to recycle valuable raw materials and the treatment of toxic substances.
If you experience discomfort or skin irritation when wearing your smart watch, then we recommend you try cleaning your device. Sometimes residue or foreign materials build up around your device and may aggravate your skin. It’s also possible that you are not wearing the watch correctly. We recommend making sure to clean and adjust your watch regularly for a more comfortable fit.
Caution:

  • If you experience skin irritation when wearing your watch, please refrain from wearing, and wait two to three days to see if your symptoms ease. If symptoms persist or  orsen, please consult a physician.
  • If you have eczema, allergies or asthma, you may be more likely to experience a skin irritation or allergy from a wearable device.

IC Caution
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:

  1.  This device may not cause interference, and
  2. This device must accept any interference, including interference that may cause undesired operation of the device.
  • The appliance it must only be supplied at safety extra low voltage corresponding to the marking on the appliance.
  • This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and  nowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
  • Children shall not play with the appliance.
  • Cleaning and user maintenance shall not be made by children without supervision.

References

Read User Manual Online (PDF format)

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