SKG N5-E Neck Massager User Manual

June 3, 2024
SKG

Neck Massager
N5-E

SKG N5 E Neck Massager-

Manual

Please start and experience it now

SKG N5 E Neck Massager-fig1

User’s Guide

SKG N5 E Neck Massager-fig2

Because everyone’s skin has different adaptability to strength and temperature, pay attention to the selection of gears to avoid skin discomfort. Do not rely on this product in hot compress mode for a long time, it may cause skin damage and low temperature burns; It is better to use it at an appropriate interval after use.

Description of charging/power supply

name Neck Massager Model 51117HB
[Product Device name N5-E Rated input power 5W
Battery capacity 2500mAh/9.25Wh Rated input voltage 5V=

Note: This product is rechargeable and is suitable for charging with Type-C interface. Users need to charge with a standard charger with an output of 5V= 1A.

Description of charging/power supply

Color of indicator light Status of indicator light Description
Blue (power-on) Always on Battery power is normal
Orange (working) Always on Battery power is low
Blue (the device is turned off and the charging cable is not connected)
Breathing and flashing Battery power is normal

Orange (the device is turned off and
the charging cable is not connected)| Breathing and flashing| Battery power is low
Orange (charging)| Breathing and flashing| Battery is charging
Blue (charging)| Breathing and flashing| Battery fully charged
Orange (working)| Breathing and flashing| System error

  • When the power of the device is low, connect one end of Type-C charging cable to the device, and the other end to the charger. The orange indicator light of the device will flash when the battery is being charged, and the blue indicator light of the device will flash when the battery has been fully charged

Troubleshooting

| Possible cause/solution
---|---
Start failure| The power of battery is low, please recharge
Weak massage strength| The battery power is weak, please recharge
Check whether the massage strength is at the position “Low”, switch it to a high massage strength
No heating in massage area| “Hot Compress” mode is not enabled, please press the “Hot Compress” button
No voice prompt| “Voice” mode is not enabled, please press the “Voice Control” button

Precautions for product disposal

Please support the recycling of rechargeable battery (lithium-ion battery).

Danger| The battery in this product is a dedicated rechargeable battery, which is not intended for other products. Please do not charge the removed rechargeable battery.
•Do not throw it in the fire,or heat it up to high temperature
•Do not pierce it with nails,impact it by gravity or decompose it for modification
•Do not connect the positive and negative poles of the battery directly with metal
•Do not store it together with necklaces,hairpins,etc.
•Do not charge,use or put it in the places in high temperature such as fireside or in the blazing sun
•The situations above may cause heating,fire and breakage.
---|---
Warning| Keep the removed rechargeable battery out of the reach of infants and young children in case that it is swallowed by mistake
•When the device is mistakenly swallowed,please consult a doctor immediately
•When the battery fluid leaks,do not touch the fluid by hand,and it can be processed in the following way
•Do not rub your eyes with your hands when battery electrolyte enters your eyes in case of blindness.Rinse your eyes with clean water immediately and seek medical advice.
•When your body or clothing is contaminated by the battery electrolyte,it may cause skin irritation or injury.Please rinse with water.lf you still feel discomfort,seek medical advice immediately.
•Only the scrapped products can be decomposed.Otherwise,the accident of fire, electric shock,injuries may be resulted in.When you need to repair the battery(not to replace the battery),please consult the dealer where you purchased this producta

Precautions

Note

  • Please carefully read the Operation Instructions before using this product and comply with the operation guidance as specified. This Company will not be responsible for consequences arising from incorrect use or use not in accordance with the instructions of this product. LS,

Warning

  • This product is a massage product for personal care,it cannot be used as a substitute for medicine or medical device.
  • Children, pregnant women and women in menstrual period are prohibited from use.
  • This product is equipped with lithium-ion battery, do not place it in a high-temperature environment.
  • Users with sensitive skin, allergic dermatitis or with face implants shall use this product under the guidance of a doctor.
  • Users with skin allergy to metal or hot compress must take care in the process of using this product. This product has heating function, so users that are sensitive to heat must take care in the process of using this product.
  • Please stop immediately in case of any discomfort.
  • Do not disassemble this product by yourself.
  • Do not replace the battery by yourself.
  • The person with cervical vertebra injury shall consult medical professionals before using this product.
  • This product has heating function, so users that are sensitive to heat must take care in the process of using this product.
  • Please use this product under normal operating environment: temperature: Ot-40t, relative humidity: <80%RH, no condensation; atmospheric pressure: 50Kpa-106Kpa.
  • Please select normal transportation and storage conditions: ambient temperature range: -20°C-+55°C; relative humidity range: s95%RH, no condensation; atmospheric pressure: 50Kpa-106Kpa.

Suggestions

  • Please confirm that the button of the main unit is working properly before use.
  • When using the product for the first time, or the battery is depleted after the product has not been used for an extended period of time, please charge it according to the instruction manual to ensure that it can work normally
  • This product shall be disposed in accordance with the relevant urban environmental protection regulations, otherwise, environmental pollution may be caused.
  • It is recommended that this product be used by persons aged 18 years and above.
  • Do not use or store this product in the following places:
  • Place with direct sunshine
  • Place with water
  • Place near fireworks
  • Place with strong electromagnetic field interference
  • Place with high temperature humidity
  • Place with excessive dust
  • Place susceptible to shock

Danger

  • Do not use this product together with the following medical electronic devices, otherwise, injuries may be caused due to their impact:

  • Visceral pacemaker and other medical electronic devices implanted inside the body

  • Artificial heart-lung apparatus and other medical electronic devices used for sustaining life

  • Electrocardiograph and other medical electronic devices

  • It is prohibited to use this product in petrol station, workshop with high-density dust, coal gas station and other combustible and explosive areas

  • Do not use this product near the heart, upper part of neck, head, oral cavity, private parts or areas of skin disorder and other uncomfortable parts, and do not use it to massage the soles of both feet

  • In addition, do not press the internal organs when using, otherwise it may cause an accident or cause physical discomfort

  • Do not use this product together with other medical device or use two or more products together simultaneously, otherwise, nausea or discomfort may be caused
    The following persons shall consult the doctor before use, otherwise, an accident or discomfort may be caused

  • A patient who is being treated by a doctor and is feeling unwell

  • Patients with cardiac and cranial nerve

  • Patients with body temperature over 38 degrees (fever period)

  • Patients who cannot express their wishes freely

  • Patient who is suffering from perceptual disturbance caused due to severe peripheral circulation disorder arising from diabetes mellitus and other diseases

  • Patient who is suffering from infectious diseases

  • Patient with perception disorder of skin or abnormal skin

  • Patient who is taking medication

  • Patient with abnormal blood pressure

The use of this product is prohibited for the following persons or in the following places:

  • Patient with malignant tumor
  • Pregnant women
  • Patient who is using heart pacemaker Close to the heart
  • Patient with bleeding tendency
  • Patient with acute suppurative inflammation
  • Patient with metal implant

§ 15.19 Labelling requirements.
This device complies with part 15 of the FCC Rules. Operation is subject to the condition that this device does not cause harmful interference.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
§ 15.21 Information to user.
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. § 15.105 Information to the user.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

**** This device was tested for typical body – worn operations. To comply with RF exposure requirements, a minimum separation distance of 0cm must be maintained between the user’s body and the handset, including the antenna. Third – party belt – clips, holsters, and similar accessories used by this device should not contain any metallic components. Body – worn accessories that do not meet these requirements may not comply with RF exposure requirements and should be avoided. Use only the supplied or an approved antenna. This device in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. All essential radio test suites have been carried out.
1. CAUTION : RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS
2. The device complies with RF specifications when the device used at 0mm form your body please visit https://www.skg.com/userManual to find our CE Declaration of Comformity(DoC) info. and Importer contact info.

**** Old electrical appliances must not be disposed of together with the residual waste, but have to be disposed of separately. The disposal at the communal collecting point via private persons is for free. The owner of old appliances is responsible to bring the appliances to these collecting points or to similar collection points. With this little personal effort, you contribute to recycle valuable raw materials and the treatment of toxic substances. If you experience discomfort or skin irritation when wearing your smart watch, then we recommend you try cleaning your device. Sometimes residue or foreign materials build up around your device and may aggravate your skin. Its also possible that you are not wearing the watch correctly. We recommend making sure to clean and adjust your watch regularly for a more comfortable fit. Caution:

  • If you experience skin irritation when wearing your watch, please refrain from wearing, and wait two to three days to see if your symptoms ease. If symptoms persist or worsen, please consult a physician.
  • If you have eczema, allergies or asthma, you may be more likely to experience a skin irritation or allergy from a wearable device. IC Caution This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause interference, and (2) This device must accept any interference, including interference that may cause undesired operation of the device.
  • The appliance it must only be supplied at safety extra low voltage corresponding to the marking on the appliance.
  • This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
  • Children shall not play with the appliance.
  • Cleaning and user maintenance shall not be made by children without supervision.
  • The appliance has a heated surface. Persons insensitive to heat must be careful when using.
  • This appliance contains batteries that are non-replaceable.

The lithium-ion battery used for this product is a valuable resource that can be recovered and regenerated. Please take out lithium-ion battery when this product is disposed of after use, and hand it over to a professional agency engaged in the recovery and regeneration of rechargeable battery for treatment.

  • The battery must be removed from the device before disposal;
  • The device must be powered off before the battery is taken out;
  • The battery shall be disposed of safely.

Steps for removal of battery:

  1. Ensure that the product has been turned off
  2. Remove the operation panel with tools
  3. Unzip the cloth cover and take out the entire core part
  4. Take out the control components from the PU cotton, and remove the two screws at the bottom
  5. Take out the components at the bottom shell, and then take out the terminal wire connected to the battery from the PCB terminal Separate the battery fastener from the bottom shell, and then take out the battery

SKG Health Technologies Co., Ltd.
Address: 23A Floor, Building 3, Zhongke R&D Park, No. 009, Gaoxin South 1st Road, High-tech Zone
Community,Yuehai Street, Nanshan District, Shenzhen, Guangdong, China. Website : https://global.skg.com/

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