BRAUN Oral-B Pro 5000 Smart Series Power Rechargeable Electric Toothbrush User Manual

June 3, 2024
Braun

BRAUN Oral-B Pro 5000 Smart Series Power Rechargeable Electric Toothbrush

User Manual

BRAUN Oral-B Pro 5000 Smart Series Power Rechargeable Electric
Toothbrush

0 800 731 1792

Internet:
www.oralb.com
www.braun.com
www.service.braun.com

Braun GmbH
Frankfurter Straße 145
61476 Kronberg/Germany

Charger type 3757
Handle type 3754

FIG 1

FIG 2

FIG 3

FIG 4FIG 5 Welcome to Oral-B!
Before operating this toothbrush, please read these instructions and save this manual for future reference.

IMPORTANT

  • Periodically check the entire product/cord for damage. A damaged or non-functioning unit should no longer be used. If the product/ cord is damaged, take it to an Oral-B Service Centre. Do not modify or repair the product. This may cause fire, electric shock or injury.

  • Usage by children under age 3 is not recommended.
    Toothbrushes can be used by children and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge, if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.

  • Cleaning and maintenance shall not be performed by children.

  • Children shall not play with the appliance.

  • Use this product only for its intended use as described in this manual. Do not use attachments which are not recommended by the manufacturer.

WARNING

  • If the product is dropped, the brush head should be replaced before the next use even if no damage is visible.
  • Do not place the charger in water or liquid or store where it can fall or be pulled into a tub or sink. Do not reach for it when fallen into water. Unplug immediately.
  • Do not disassemble the product except when disposing of the battery. When taking out the battery for disposal of the unit, use caution not to short the positive (+) and negative (–) terminals.
  • When unplugging, always hold the power plug instead of the cord. Do not touch the power plug with wet hands. This can cause an electric shock.
  • If you are undergoing treatment for any oral care condition, consult your dental professional prior to use.
  • This toothbrush is a personal care device and is not intended for use on multiple patients in a dental practice or institution.
  • Replace brush (head) every 3 months or sooner if brush head becomes worn.

Important Information

  • Your Oral-B toothbrush can be used with your smartphone (find details under «Connecting your toothbrush to your Smartphone»).
  • To avoid electromagnetic interference and/or compatibility conflicts, deactivate the radio transmission before using it in restricted surroundings, such as aircrafts or specially marked areas in hospitals. Deactivate radio transmission when your toothbrush is turned off by pressing the on/off button (c) for 3 seconds. All indicator lights (b, e & f) will flash simultaneously.Follow the same procedure to reactivate transmission again.Note: Every time you turn your toothbrush off, when using it without radio transmission, the indicator lights will flash simultaneously.
  • Persons with pacemakers should always keep the toothbrush more than six inches (15 centimeters) from the pacemaker while turned on. Anytime you suspect interference is taking place, deactivate the radio transmission of your toothbrush.

Description

a Brush head
b Pressure sensor light
c On/off button (mode selection)
d Handle (with Bluetooth® wireless technology)
e Charge indicator light
f Low charge indicator light
g Charging unit (basic charger and brush head compartment with protective cover)
h Smartphone holder (depending on model)

Specifications
For voltage specifications refer to the bottom of the charging unit.
Noise level: ≤65 dB (A)

Connecting and Charging

Your toothbrush has a waterproof handle, is electrically safe and designed for use in the bathroom.

  • Plug the charger (g) into an electrical outlet and place the toothbrush handle (d) on the charging unit.
  • The green charge indicator light (e) flashes while the handle is being charged. Once it is fully charged, the light turns off. A full charge takes typically 18 hours and enables up to seven days of regular brushing (twice a day, 2 minutes) (picture 1).Note: After deep discharge, the charge indicator light might not flash immediately; it can take up to 10–15 minutes.
  • If the rechargeable battery is low the red charge indicator light (f) is flashing for some seconds when turning your toothbrush on/off.
  • For everyday use, the toothbrush handle can be stored on the charging unit to maintain it at full power. Overcharging is impossible.
  • To maintain the maximum capacity of the rechargeable battery, unplug the charging unit and fully discharge the handle with regular use at least every 6 months.

Using your toothbrush

Brushing technique
Wet brush head and apply any kind of toothpaste. To avoid splashing, guide the brush head to your teeth before switching on the handle (picture 2). When brushing your teeth with one of the Oral-B oscillating-rotating brush heads guide the brush head slowly from tooth to tooth, spending a few seconds on each tooth surface (picture 5). When using the Oral-B «TriZone» brush head place the toothbrush bristles against the teeth at a slight angle towards the gumline. Apply light pressure and start brushing in back and forth motions, just like you would do with a manual toothbrush (picture 6).

With any brush head start brushing the outsides, then the insides and finally the chewing surfaces. Brush all four quadrants of your mouth equally. You may also consult your dentist or dental hygienist about the right technique for you.

In the first days of using any electric toothbrush, your gums may bleed slightly. In general, bleeding should stop after a few days. Should it persist after 2 weeks, please consult your dentist or dental hygienist. If you have sensitive teeth and/or gums, Oral-B recommends using the «Sensitive» mode (optional in combination with an Oral-B «Sensitive» brush head).

Brushing modes (depending on model)

FIG 6 Brushing modes

Your toothbrush automatically starts in the «Daily Clean» mode.
To switch to other modes, successively press the on/off button (picture 7). If you wish to turn off your toothbrush from «Sensitive» mode e.g., push and hold down the on/off button until the motor stops.

Professional Timer
A short stuttering sound at 30-second intervals reminds you to brush all four quadrants of your mouth equally (picture 4). A long stuttering sound indicates the end of the professionally recommended 2-minute brushing time. The elapsed brushing time is memorised even when the handle is briefly switched off during brushing. When pausing longer than 30 seconds the timer resets.

Pressure sensor
Protecting your teeth and gums from hard brushing, your toothbrush has a pressure control feature installed. If too much pressure is applied, the red pressure sensor light (b) will light up reminding you to reduce pressure (picture 3). In addition you will also hear a different sound while brushing. Periodically check the operation of the pressure sensor by pressing lightly on the brush head during use.

Brush heads

Oral-B offers you a variety of different Oral-B brush heads that fit your Oral-B toothbrush handle.

Our oscillating-rotating brush heads can be used for tooth-bytooth precision cleaning.

Oral-B CrossAction brush head

Our most advanced brush head. Angled bristles for a precise clean. Lifts and powers away plaque.

Oral-B brush heads feature light blue INDICATOR® bristles to help you monitor brush head replacement need. With thorough brushing, twice a day for two minutes, the blue color will fade halfway approximately within 3 months, indicating the need to exchange your brush head. If the bristles splay before the color recedes, you may exert too much pressure on teeth and gums.

We do not recommend using the Oral-B «FlossAction» or Oral-B «3D White» brush head with braces. You may use the Oral-B «Ortho» brush head, specifically designed to clean around braces and wires.

Connecting your toothbrush to your Smartphone

The Oral-BTM App is available for mobile devices running iOS or Android operating systems. It can be downloaded for free from App Store(SM) or Google Play™.

The Oral-B™ App gives you the opportunity to chart your brushing
progress and customize your toothbrush settings (for many more
benefits see the Oral-B™ App instructions).

  • Start the Oral-B™ App. The App will guide you through the entire Bluetooth pairing procedure.
    Note: Oral-B™ App functionality is limited if Bluetooth wireless technology is deactivated on your smartphone (for directions please refer to your smartphone’s user manual).

  • Once you start using your toothbrush by lifting it off the plugged-in charger (g) or briefly turning your toothbrush on and off (c), it automatically connects to the Oral-B™ App.

  • Any app instructions will be displayed on your smartphone.

  • Keep your smartphone in close proximity (within 5m distance) when using it with the handle. Make sure the smartphone is safely positioned in a dry place.

  • The smartphone holder (h) (depending on model) can hold your smartphone while using. Before use, make sure your phone fits the stand and keeps stable.

Note: Your smartphone must support Bluetooth 4.0 (or higher)/ Bluetooth Smart in order to pair your handle.

Check www.oralbappavailability.co.uk for country availability of the Oral-BTM App.

Cleaning recommendations

After brushing, rinse your brush head under running water with the handle switched on. Switch off and remove the brush head. Clean handle and brush head separately; wipe them dry before reassembling. Unplug the charging unit before cleaning. Brush head compartment/protective cover and smartphone holder are dishwasher-safe. The charger should be cleaned with a damp cloth only (picture 8).

Subject to change without notice

Environmental Notice

Product contains batteries and/or recyclable electric waste. For environment protection do not dispose in household waste, but for recycling take to electric waste collection points provided in your country

Guarantee

We grant 2 years guarantee on the product commencing on the date of purchase. Within the guarantee period we will eliminate, free of charge, any defects in the appliance resulting from faults in materials or workmanship, either by repairing or replacing the complete appliance as we may choose.

This guarantee extends to every country where this appliance is supplied by Braun or its appointed distributor. This guarantee does not cover: damage due to improper use, normal wear or use, especially regarding the brush heads, as well as defects that have a negligible effect on the value or operation of the appliance.

The guarantee becomes void if repairs are undertaken by unauthorised persons and if original Braun parts are not used.

This appliance is equipped with a Bluetooth Smart approved radio module. Failure to establish a Bluetooth Smart connection to specific smart phones is not covered under the device guarantee, unless the Bluetooth radio module of this appliance is damaged.

The Bluetooth devices are warranted by their own manufacturers and not by Oral-B. Oral-B does not influence or make any recommendations to device manufacturers, and therefore Oral-B does not assume any responsibility for the number of compatible devices with our Bluetooth systems.

Oral-B reserves the right, without any prior notice, to make any technical modifications or changes to system implementation of device features, interface, and menu structure changes that are deemed necessary to ensure that Oral-B systems function reliably. To obtain service within the guarantee period, hand in or send the complete appliance with your sales receipt to an authorised Oral-B Braun Customer Service Centre.

Information

Bluetooth® radio module
Although all indicated functions on the Bluetooth device are supported, Oral-B does not ensure 100% reliability in connection, and feature operation consistency.

Operation performance and connection reliability are direct consequences of each individual Bluetooth device, software version, as well as the operating system of those Bluetooth devices and company security regulations implemented on the device. Oral-B adheres to and strictly implements the Bluetooth standard by which Bluetooth devices can communicate and function in Oral-B toothbrushes.

However, if device manufacturers fail to implement this standard, Bluetooth compatibility and features will be further compromised and the user may experience functional and feature-related issues. Please note that the software on the Bluetooth device can significantly affect compatibility and operation.

1) Warranty – Exclusions and Limitations
This limited warranty applies only to the new products manufactured by or for The Procter & Gamble Company, its Affiliates or Subsidiaries («P&G») that can be identified by the Braun / Oral-B trademark, trade name, or logo affixed thereto. This limited warranty does not apply to any non-P&G product including hardware and software. P&G is not liable for any damage to or loss of any programs, data, or other information stored on any media contained within the product, or any non-P&G product or part not covered by this limited warranty. Recovery or reinstallation of programs, data or other information is not covered under this limited warranty.

This limited warranty does not apply to (i) damage caused by accident, abuse, misuse, neglect, misapplication, or non-P&G product; (ii) damage caused by service performed by anyone other than Braun or authorized Braun service location; (iii) a product or part that has been modified without the written permission of P&G, and (iv) damage arising out of the use of or inability to use the Oral-B Smartphone stand/puck, Smartphone mirror holder, or charging travel case («Accessories»).

2) Using your smartphone holder
The Oral-B Accessories included in the package has been designed to provide you with a convenient way to position your smartphone while you are using the Oral-B app. Try multiple orientations of your smartphone in the Oral-B smartphone holder prior to use to determine the best positioning of your smartphone in the holder. Be sure to try this in a manner which will not harm your smartphone if it falls out of the stand. Do not use in automobiles.

LIMITATION OF LIABILITY
TO THE EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL P&G ITS DISTRIBUTORS OR SUPPLIERS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES, OF ANY NATURE WHATSOEVER, ARISING OUT OF THE USE OF OR INABILITY TO USE THE ORAL-B ACCESSORIES, INCLUDING, WITHOUT LIMITATION, INJURY TO PERSONS, PROPERTY DAMAGE, LOSS OF VALUE OF ANY THIRD PARTY PRODUCTS THAT ARE USED IN OR WITH THE ORAL-B ACCESSORIES, OR LOSS OF USE OF THE ORAL-B ACCESSORIES OR ANY THIRD PARTY PRODUCTS THAT ARE USED IN OR WITH THE ORAL-B ACCESSORIES, EVEN IF P&G HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. WITHOUT LIMITING THE FOREGOING, YOU UNDERSTAND AND AGREE THAT P&G HAS NO LIABILITY FOR ANY DAMAGE OR DESTRUCTION TO CONSUMER ELECTRONICS DEVICES OR OTHER PERSONAL PROPERTY THAT ARE CONTAINED ON OR EXTERIOR TO THE ORAL-B ACCESSORIES, OR ANY LOSS OF DATA CONTAINED IN THE FOREGOING DEVICES. IN NO EVENT SHALL ANY RECOVERY AGAINST ORAL-B EXCEED THE ACTUAL PRICE PAID FOR THE PURCHASE OF THE PRODUCT

Warranty replacement brush heads

Oral-B warranty will be voided if electric rechargeable handle damage is found to be attributed to the use of non-Oral-B replacement brush heads.

Oral-B does not recommend the use of non Oral-B replacement brush heads.

  • Oral-B has no control over the quality of non-Oral-B replacement brush heads. Therefore, we cannot ensure the cleaning performance of non-Oral-B replacement brush heads, as communicated with the electric rechargeable handle at time of initial purchase.
  • Oral-B cannot ensure a good fit of non-Oral-B replacement brush heads.
  • Oral-B cannot predict the long-term effect of non-Oral-B replacement brush heads on handle wear.

All Oral-B replacement brush heads carry the Oral-B logo and meet Oral-B’s high quality standards. Oral-B does not sell replacement brush heads or handle parts under any other brand name.

Trouble Shooting

FIG 9 Trouble Shooting

FIG 10 Trouble Shooting

FIG 11 Trouble Shooting

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