GOYO G43Y 42 Inch LED FHD TV User Manual

: September 29, 2024
: GOYO

Table of Contents

GOYO G43Y 42 Inch LED FHD TV
Important Safety Instructions
TV Jacks Explanation
External Device Connection Diagram
Side Keypad and Front Panel
Remote Control Instructions
Learning about Remote Control
Basic Operations
OSD Menu Operations
Troubleshooting
SPECIFICATIONS
FCC Radiation Exposure Statement
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GOYO G43Y 42 Inch LED FHD TV

IMPORTANT
Please read this manual carefully before installing and operating the TV.
Keep this manual handy for further reference

The pictures, functions and other information provided in the manual are for reference only.
If it does not match the actual object, please refer to the actual product.

Safety warning

WARNING: TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE.
CAUTION: CHANGES OR MODIFICATIONS NOT EXPRESSLY APPROVED BY THE PARTY RESPONSIBLE FOR COMPLIANCE WITH THE FCC RULES COULD AVOID THE USERS AUTHORITY TO OPERATE THIS EQUIPMENT.

Before operating the unit, please read through this manual.

PLACEMENT

Do not place the unit on an unstable cart, stand, tripod, bracket, table, or shelf.
Do not expose the unit to direct sunlight and other sources of heat.
Do not handle liquids near or on the unit.
Never spill liquid of any kind into the unit
Do not put the unit near appliances that create magnetic fields.
Do not put heavy objects on top of the unit.

TEMPERATURE

Do not place the unit near or over a radiator or a heater register.
If your unit is suddenly moved from a cold to a warm place, unplug the power cord for at least two hours so that moisture that may have formed inside the unit can dry completely.

HUMIDITY

Do not expose machine in rain, damp or place near water.
Ensure the indoor drying, cool.

VENTILATION

Keep the ventilation openings clear.
WARN IN G(Only applicable to models over 7kg)
Never place a television set in an unstable location. A television set may fall, causing serious personal injury or death.
Many injuries, particularly to children, can be avoided by taking simple precautions such as:
Using cabinets or stands recommended by the manufacturer of the television set. Only using furniture that can safely support the television set.
Ensuring the television set is not overhanging the edge of the supporting furniture.
Not placing the television set on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and the television set to a suitable support.
Not placing the television set on cloth or other materials that may be located between the television set and supporting furniture.
Educating children about the dangers of climbing on furniture to reach the television set or its controls.
If your existing television set is being retained and relocated, the same considerations as above should be applied.

Important Safety Instructions

Read these instructions.
Keep these instructions.
Heed all warnings.
Follow all instructions.
Do not use this apparatus near water. For example, do not use near a laundry tub, in a wet basement, or near a swimming pool, and the like.
Clean only with dry cloth.
Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. Slots and openings in the cabinet back or bottom are provided for ventilation, to ensure reliable operation of the TV and to protect it from overheating. These openings must not be blocked or covered. The openings should never be blocked by placing the TV on a bed, sofa, rug, or other similar surface.
Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong is provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
Only use attachments/accessories specified by the manufacturer.
Use only with cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over. A TV and cart combination should be moved with care. Quick stops, excessive force, and uneven surfaces may cause the TV and cart combination to overturn.
Unplug this apparatus during lightning storms or when unused for long periods of time. For added protection for this TV receiver during a lightning storm, or when it is left unused for long periods of time, unplug it from the wall outlet and disconnect antenna or cable system. This will prevent damage to the TV due to lightning and power line surges.
Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
This TV should be operated only from the type of power supply indicated on the rating label. If customer is not sure the type of power supply in your home, consult your appliance dealer or local power company. For TV remote control battery power, refer to the operating instructions.
The TV set shall not be exposed to dripping or splashing. No objects filled with liquids, such as vases, shall be placed on the TV set.
Never push objects of any kind into this TV through openings as they may touch dangerous voltage or other electrical parts that could result in fire or electric shock. Never spill liquid of any kind into the TV.
Unplug the TV from the wall outlet before cleaning. Do not use liquid or aero cleaners. Use a damp cloth for cleaning.
This TV should never be placed near or over a radiator or heat resource. This TV should not be placed in a built-in installation such as a bookcase or rack unless proper ventilation is provided or the manufacturer’s instructions have been adhered to.
Do not place this TV on an unstable cart, stand, tripod, bracket, or table. The TV may fall, causing serious injury to someone, and serious damage to the appliance.
Do not attempt to service this TV by yourself because opening or removing covers may expose you to dangerous high voltage or other hazards. Refer all sen/icing to qualified service personnel.
Please do the static electricity prevention and panel protect measures before overhaul, avert damage the panel and main board sensitive element, ex. IC etc.
WARN I NG: To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions.

Preparation for Your New TV

Check Accessories
Check the accessories that are packed with your TV.

Stand Installation Guide
The TV is packaged with the TV stand separated from the cabinet. To setup the TV table stand, please carry out the installation according to the instructions below.

The panel can be scratched easily, so please:
Place a soft cloth on the table and place the TV face down on the cloth.
Note: Always unplug the AC cord first when installing/removing the stand.
Take the base. Please align the screw holes of the base and the TV, and then insert the screws into the holes on the base and tighten them.
Note: To ensure that the TV is stable, please lock all screws.

Wall Mounting(if available)

Note: The length of the screw specified is only a recommendation; actual length required can vary depending on the type of wall mount used.

Warnings

Do not set up the wall mount by yourself. Please contact qualified professionals for installation.
The 1V should not be mounted on walls or surfaces which have an angle more than 10 degrees with vertical direction. Otherwise the 1V set may fall.
The walls for mounting must have enough strength to hold the whole weight of 1V set. For example, concrete wall and brickwork are eligible. Do not place the mount on soft walls such as earth walls and plasterboard.
If spare parts of different specifications (such as screws) are used during mounting, consult with qualified professionals to make sure these parts are safe and effective.
Before attaching the base to wall, ensure the holes for anchors are in keeping with the installing rules. Otherwise there may exist some potential problems.
Do not place any heating source under your television. Or else, it can cause fire.
Do not place the 1V near anything dripping. Transducers and high voltage wires should be kept far away from the apparatus too. Or else, it may cause creepage, electric shock or bad resonance.
Do not place 1V in a location where collision or vibration is liable to happen.
In order to avoid unexpected falling of the 1V set, do not put any strong force on 1V or wall mount after installing.
Be sure to unplug the 1V before installing. Keep anything hard or sharp away from the screen panel to prevent the scuffing.
After installing, if there is any need to move the cabinet, please contact the qualified professionals.

TV Jacks Explanation

HDMI: (High-Definition Multimedia Interface) Provides an uncompressed digital connection.
USB: Connect the USB device such as the flash disk to access the TV media function.
EARPHONE: Connect a 3.5mm headset for personal audio.
RJ45:Connect the Internet.
OPTICAL: Digital TV sound output.
CVBS: Connect an AV device that has composite video jacks, such as a VCR or DVD Player.
L: Left audio channel connection. The left audio connector is usually white.
R: Right audio channel connection. The right audio connector is usually red.
RF: Connect to receive the signal from your antenna or cable through a coaxial cable.

External Device Connection Diagram

Side Keypad and Front Panel

Keypad Buttons
If you cannot locate your remote, you can use the side keypad buttons on your TV to operate TV features.

Front Panel
Power/Standby Indicator: White and indicator off. It shows White when the TV is standby and indicator off when turned on. Remote Control Sensor: Remote control lR sensor, which receives infrared ray sent by remote control.

NOTE: If there is a protective film around the scre en, remove the protective film before using the TV.

Remote Control Instructions

Inserting Batteries in the Remote

Remove the battery compartment cover from the back of the remote control by lifting the cover.
Insert 2APA batteries ,making sure the polarities(+and-) are aligned correctly.
Replace the cover.

If the remote control does not work, check these points:

Are the polarities{+, -) correct?
Are the batteries worn out?
Is there an AC power failure?
Is the power cord plugged in?
Is there any interference or block near the remote control sensor?

CAUTION

Used batteries should be recycled.
Keep out of children’s reach.
DO NOT use new and old batteries together.
Change both the batteries at the same time.
When not using the remote control for a long time, remove the batteries from the unit.

Warning: All batteries (packed or in use) must not be exposed to high temperature like sun heat or fire.

Remote Control Reception Angle
Use your remote control within the distance and angle range shown below.

Learning about Remote Control

Remote Control Buttons

POWER: T urns the 1V on or off.
MUTE: Reduces the 1V volume to its minimum level.
Press again to restore the volume.
NUMBER BUTTONS: Press 0-9 select a 1V channel directly when you are watching 1V
Enter decimal point symbol in digital TV mode.
: Returns to the previous channel.
Enters the Settings menu.
ASPECT: Switches between the preset screen size mode.
To select input source menu.
Arrows ( ◄ / ► /.11t,,. IT): Uses the four arrows to highlight different items in the 1V menu or change the value.
Enter and conform button.
: Accesses the Main Menu.
Press to open home page.
Return to the previous step.
VOL+ or VOL-: Increases or decreases the 1V volume.
CHA or CHv: Scans up or down through the current channel list.
INFO: Press to display the current program information on the screen.
EPG: Shows Electronic Program Guide(Only applicable to DTV format).
N ETFLIX: Press this key to access the netflix site.
YouTube: Press this key to access the YouTube site.
Prime video: Press this key to access the Prime video site.
Disney+: Access the Disney+ interface.
Rlaxx: Access the Rlaxx interface.
Library: Access the Library interface.
Files: Press to open Media files.
Apps: Press to enter my app.
◄◄ ►► Fast review and fast forward.
►11 Play or pause media files.
AUDIO: Switch the audio channel in DVD or multimedia mode.
Stop playing media files.
Personal video record button(Only applicable to DTV format) .
Selects the closed caption.
SUBTITLE:Press to select sub-title of media video file.
RED/GREEN/YELLOW/BLUE:Useadd-on functions in 08D menu.

NOTE:

All pictures in this manual are examples, only for reference, actual product may differ from the pictures.
The buttons not mentioned here are not used.

Basic Operations

Turning On and Off
Connect the AC cord to power the TV. At this time the TV will enter standby mode and power indicator will turn white. Use Power button on the side panel of TV or on the remote control to turn on the TV. After switching off the TV for 5 seconds, you can turn on TV again.

Select input source

Press INPUT button to display the Source, Setting, Watch TV menus;
Press ◄/► button to select the SOURCE icon( E1 ), then press T button to select the source menu; In the source menu, Press ◄/► button to select the input source you want to watch;
Press OK button to enter the input source;

Menu Setting

Press INPUT button to display the Source, Setting, Watch TV menus.
Select Settings in the pop-up menu and enter the menu, then select More and press the OK button to enter the main settings menu.
Wireless and Network: Used for TV Wireless and Network effect adjusting.
For example: Connect to Network, Network configuration and so on.
Picture: Used for TV picture effect adjusting.
For example: Picture Mode, Nosie Reduction and so on.
Sound: Used for TV sound effect adjusting.
For example: Balance, Sound Mode and so on.
Device Preferences: Used for TV Device Preferences adjusting.
For example: Language, Sleep timer and so on.
Android Setting: Used for Android Setting adjusting.
For example: General Settings and so on.
Accessibility: Used for Accessibility adjusting.
For example: High contrast text, Text to speech and so on.
Software Update: Used for TV Software Update adjusting.
For example: System update, Current Software and so on.
Channel Installation: Used for channel searching and edit, it’s only available in TV input.
You can choose to automatically search, or choose to manually search according to your needs.
Child Code: Used for TV Child Code adjusting.
For example: Change Code, Clear Code and so on.
Note: If the System Lock is on, please input the password to unlock, default password is 1234.
For more settings, please refer to the menu settings.

Smart TV Operation
Press HOME button on the remote control to enter the Main Launcher.
Press the arrow buttons J;,J’f I◄ /► to select the icon and press “OK” button to enter the sub-menu. In smart TV mode, you can install/ uninstall the application, browse the web, search and other operations.

Media Operation
Note: Before operation MEDIA menu, Plug in USB device or memory card.
Click the File icon in the corner of the home page to enter the file manager page.
Click the corresponding drive letter to view the contents of the file in the USB, and select the file to view or play. As shown below:

Press ‘button to select the option that you want to adjust in the Media menu, then press OK button to enter.
Besides,you can perform file operations by menu key, the file operation include delete, copy, paste, rename.

Troubleshooting

Identifying Problems
If there are any problems when using the product, please consult the list below. If the list does not solve the problem, call our Customer Service Center immediately.

TV Problems The TV can’t be turned on.

Make sure the AC cord is plugged in.
Check the wall outlet, make sure the AC output works normally and stably.
Select the Key Lock function in the OPTION Menu and press OK to uncheck the locking status.
No picture or sound but the TV is on and there is a “No Signal” sign on screen.
Are you trying to use an input source with no device connected to it? For using other video/audio device, make sure the external device works normally first, then press Source and choose the right input source.
The signal type option may be set incorrectly.
The channel may be blank. Try to search the channel again or change another channel.
The sound is fine, but the picture is poor.
If you can only get black and white pictures from external device that you’ve connected to your TV, maybe it is due to the video cables is not connected well, or they are connected wrongly. Check the connection stability first, then check the correctness.
For AV input, the yellow video cable connects to the yellow Video In jack on the side of your TV. For Component input, the three Y, Pb, Pr video cables (red, blue, and green) should be connect to the corresponding input jacks on the side of your TV.
Check the antenna connections. Make sure all of the cables are firmly connected to the TV jack on side of your TV.
Try adjusting the color features to improve.

There is no sound, but the picture is fine.

The sound might be muted. Try pressing the MUTE button to restore sound.
For using AV or Component, remember to connect the device’s left and right audio output correctly.

The left channel cable is white and the right channel cable is red. Please match the cables and jacks according to their colors.

The sound settings may not be set correctly.
If your audio source has only one jack or is a (mono) audio source, make sure you have plugged the connection into the Audio In L jack (white) on the TV.

The buttons on the side panel don’t work.

Unplug the TV from the AC power for 10 minutes and then plug it back. Turn the TV on and try again.
The TV turns off unexpectedly.
The electronic protection circuit may have been activated because of a power surge. Wait 30 seconds and then turn the TV on again. If this happens frequently, the voltage in your house may be abnormal. If the other electronic equipment in your home can’t work normally, consult a qualified service personnel.

The Remote control doesn’t work.

Something might be blocking between the remote control and the remote sensor on the front panel of the TV. Make sure there is a clear path.
The remote may not be aimed directly at the TV.
The batteries in the remote may be weak, dead, or installed incorrectly. Put new batteries in the remote.

SPECIFICATIONS

Product Specifications

FCC Radiation Exposure Statement

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

FCC Warning
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

This device may not cause harmful interference, and
This device must accept any interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

NOTE 2: Any changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.