Schneider Electric Wiser Water Leakage Sensor Device User Guide

Wiser Water Leakage Sensor

Device user guide

Information about features and functionality of the device.

09/2024

www.clipsal.com

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The information provided in this document contains general descriptions, technical characteristics and/or recommendations related to products/solutions.

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Safety Information

Important Information

Read these instructions carefully and look at the equipment to become familiar with the device before trying to install, operate, service, or maintain it. The following special messages may appear throughout this manual or on the equipment to warn of potential hazards or to call attention to information that clarifies or simplifies a procedure.

The addition of either symbol to a “Danger” or “Warning” safety label indicates that an electrical hazard exists which will result in personal injury if the instructions are not followed.

This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that accompany this symbol to avoid possible injury or death.

DANGER

DANGER indicates a hazardous situation which, if not avoided, will result in death or serious injury.

Failure to follow these instructions will result in death or serious injury.

WARNING

WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.
CAUTION

CAUTION indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
NOTICE

NOTICE is used to address practices not related to physical injury.

Wiser Water Leakage Sensor

CLP592011
PDL592011

About the device

The Wiser Water Leakage Sensor (hereinafter referred to as sensor) has two sensing pads at the bottom of the body that activates when water is present between the pads. The pads are close to the floor surface when the sensor is placed in its operating position.

When the sensor is connected to the Wiser Hub and detects water on the floor, the sensor sends out a sound alarm and reports the event to the app via Wiser Hub. The sound alarm stops when the sensor is removed from the water contact.

TIP: The water leakage sensor will sound an alarm even if it is not connected to the Wiser Hub.

Features of the sensor:

• Detect water and triggers alarms, and passes the information to the Wiser Hub.
• Sends the battery level and offline sensor status information to the Wiser Hub.

Operating elements

A. Status LED
B. Function key
C. Sensing pads
D. Battery cover screws

Installing the device

Refer to the installation instruction supplied with this product.

See Wiser Water Leakage Sensor.

NOTICE

EQUIPMENT DAMAGE

• Avoid locations where the sensor may be accidentally kicked or otherwise moved. The best locations are on the floor in corners, within cabinets with exposed plumbing, beneath cabinets, or other fixtures.
• Do not locate the sensor right beneath the place where leakage is likely to happen.
• Do not locate the sensor at the area with rain, oil smoke and steam of cooking range.
• Do not install the sensor in a location with contaminated water such as oil or frozen water such as ice or snow.
• Do not completely immerse the sensor into the water.

Failure to follow these instructions can result in equipment damage.

Pairing the device

Using the Wiser Home app, pair your sensor with the Wiser Hub.
To pair the sensor:

1. On the Homepage, tap .

2. Tap Devices > > Safety and Security.

3. Tap Water Leakage Sensor > Next.
The next screen shows the progress of the joining.

4. Short press the function key 3 times (< 0.5 s).
The LED blinks amber.

5. Wait for a few seconds until the sensor LED turns green.

TIP: The stable green LED on the sensor shows that it is successfully connected to the Wiser Hub.

You will see Device joined at the bottom of the screen once the sensor has been successfully connected to the Wiser Hub.

6. Tap Next to enter the sensor name.

7. Tap Next to assign sensor location and then tap Submit.

TIP: You can find the paired sensor name and its location on the All or Room tab on the Homepage.

Configuring the device

Renaming the device

Using the Wiser Home app, you can rename the sensor.
To rename the sensor:

1. On the Home page, tap .

2. Tap Devices > Water Leakage Sensor > Device Name (A).

TIP: Additionally, you can rename the sensor by tapping on the Home page Water Leakage Sensor > Device settings > Device Name (A).

Setting the device location

You can change the device location using Wiser Home app (such as bedroom, living room, dining room etc.).

1. On the Home page, tap .

2. Tap Devices , select the device from the list for which you wish to change the location.

3. Tap Location to open setup page.

4. On setup page, you can enter New room name (A) or select an existing room from the list (B).

TIP: If the device is already assigned, you can remove it from the existing room. Tap Remove from Room (C).

5. Once changes are done, tap Submit (D).

Using the device

The Control Panel of the Sensor allows you to view the water leakage status.

On the Home page, tap All > Water Leakage Sensor to access the control panel.

On the Sensor control panel page, you can see the following:

• Water leakage status (A)
• History (B)
• Device settings (C)

Checking the device history

Using the Wiser Home app, you can view the sensor’s history, which shows when the water leakage detected event was logged. The sensor records each event and stores it in the cloud.

NOTE: If the cloud connection is lost, the sensor’s history will not display the water leakage detected events.

To view the sensor history:

1. On the Home page, tap All > Water Leakage Sensor.

2. On the device control panel page, tap History.

TIP: The history page displays all logged-in events, even if the sensor notification toggle switch is disabled. For more information about sensor notification toggle switch, refer to Setting device notification, page 12.

Setting device notification

Using the Wiser Home app, you can enable or disable the sensor notification.
To enable or disable the sensor notification:

1. On the Home page, tap .

2. Tap Devices > Water Leakage Sensor > Notify me if leak is detected (A) to enable or disable the sensor notification toggle switch.

TIP: Additionally, you can enable or disable the sensor notification toggle switch by tapping on the Home page Water Leakage Sensor > Device settings > Notify me if leak is detected (A).

NOTE:

• Sensor notification toggle switch (A) is OFF by default.
• Notifications created via automation are treated as separate notifications.
• When the sensor detects water, it sends a notification and a sound alarm, and the alarm continues until the sensor is removed from the water.

Water leak detected
Your Bathroom Water leakage has detected a leak at 4:07:09 PM.

Identifying the device

Using the Wiser Home app, you can identify the sensor from the other available devices in the room.
To identify the sensor:

1. On the Home page, tap .

NOTE: Please wake up the sensor (press the function key).

2. Tap Devices > Water Leakage Sensor > Identify (A).

TIP: Additionally, you can identify the sensor by tapping on the Home page Water Leakage Sensor > Device settings > Identify (A).

NOTE: The sensor LED blinks to identify the sensor and it continues blinking green until you tap OK.

Automation

An automation allows you to trigger an action automatically or at scheduled times.
By using the Wiser Home app, you can create automations based on your needs.
This example demonstrates how a device works when the condition is met.

Creating an automation

1. On the Home page, tap .

2. Tap Automations > to create an automation.

NOTE: Maximum 10 automations can be added.

3. Tap If (A) and select any of the following conditions (B):
– All conditions: This triggers an action only when all conditions are met.
– Any condition: This triggers an action when at least one condition is met.

4. Tap Add conditions and select any of the following (C):
– Device status change: Select a device to enable automation.
– Away Mode: Enable / Disable away mode to trigger an action.

TIP: Away mode can also be used as a trigger to turn off the lights, dimmer or closing the shutter etc. For more information refer to Away mode.

5. Tap Device status change > Water Leakage Sensor and select any of the following:
– No Leak
– Leak Detected
For example, when a water leak is detected.

NOTE:

• Maximum 10 conditions can be added.
• To remove condition, swipe left and then tap .

6. To set a specific time for your automation, tap When > Add time and select any of the following (D):
– Specific time of the day: Sunrise, Sunset, Custom
– Period of time: Daytime, Night time, Custom

NOTE:

• Maximum 10 entries can be added.
• To remove a specific time, swipe left and tap .

7. To add an action, tap Then > Add an action and select any of the following (E):
– Control a device: Select a devices that you want to trigger.
– Send notification: Turn on the notification for the automation.
– Activate a moment: Select the moment that you want to trigger.
– Wait: This option allows you to add a delay in an automation sequence. You can set the wait time in increments of 1 hour and 1 minute, up to a maximum of 24 hours. This feature is useful for delaying actions within an automation.

NOTE:

• Maximum 10 actions can be added.
• To remove an action, swipe left on the action and tap .

8. Enter the automation name (F) .
You can choose the cover image that represents your automation by tapping .

9. Tap Save.
Once the automation is saved, it is visible on the Automation tab.
Using the (G) you can enable or disable the automation.

Example of an automation

This demonstration shows you how to create an automation that turns off the connected to the washing machine when the sensor detects water leakage near the washing machine’s floor.

1. On the Home page, tap .

2. Tap Automations > to create an automation.

3. To add a condition, tap Add condition > Device status change > Water Leakage Sensor > Leak Detected > Set (A).

4. To add action, tap Then > Add action an > Control a device > , tap (B) to turn off, then tap Set.

5. You can choose the cover image that best represents your automation by tapping (C).

6. Enter the name of the automation (D) and tap Save (E).

NOTE: Once the automation is saved, it is visible on the Automation tab. You can tap the toggle switch on the automation to enable it.

Editing an automation

1. On the Home page, tap Automations .

2. Go to Automation , tap the automation you want to edit.

3. On the Edit automation page, you can perform following changes:

• Change the icon .
• Rename the automation.
• Tap each condition to change the settings.
  • To remove a condition, slide the condition towards left and then tap (A) to delete it.
  • Tap Add conditions (B) to add new condition.
• To change the order of actions, tap the Then option, and hold an action then drag and drop to the desired position.

4. Tap Save to save the changes.

Deleting an automation

1. On the Home page, tap Automations .

2. Go to Automation , tap the automation you want to delete.

3. On the Edit automation page, tap Delete automation (A) and read the confirmation message and then tap OK (B).

Replacing the batteries

1. Use a screwdriver to remove the six screws from the battery cover to access the batteries.

2. Make sure you replace the batteries with the correct polarity.

3. Secure the battery cover and tighten the six screws using a screwdriver.
The LED blinks green seven times and then stops blinking.

IMPORTANT: Dispose used batteries, as per statutory regulations.

Removing the device

Using the Wiser Home app, you can remove the sensor from the Wiser system. To remove the sensor:

1. On the Home page, tap .

2. Tap Devices > Water Leakage Sensor > Delete (A).

TIP: Additionally, you can remove the sensor from the Wiser system by tapping on the Home page Water Leakage Sensor > Device settings > Delete (A).

3. Read the confirmation message and tap Ok to remove the sensor from Wiser system on the next screen.

NOTE:

• Removing the sensor will reset the sensor. After resetting, the LED blinks amber indicating that the sensor is ready for pairing.
• If there is a problem while pairing or resetting the sensor, refer to Resetting the device, page 21.

Resetting the device

You can reset the sensor to factory default manually.

1. Short-press the function key three times (<0.5 s) and then long-press the function key once (>10 s), the LED blinks red after 10 s, and then release the function key.

Upon successful reset of the sensor, the LED stops blinking. Then, the sensor restarts and blinks green for a few seconds.

NOTE: After reset, the LED turns off to save the battery.

LED Indications

Initial Stage

the first time or after the batteries were replaced.

If not paired yet

function key is pressed 3 times within 1 second. If pairing is not successful, the amber LED is On for 3 seconds and then turns Off.
Green LED is On for 3 seconds| →(3sec)→ | Pairing was successful.

If already paired

paired, but disconnected.

Reset – After pressing the function key 3 times within 0.5 seconds and then hold for 10 seconds

The red LED blinks for 10 seconds, remains on for 3 seconds, and then turns off. The sensor then restarts and blinks green for a few seconds.| →(10sec)→ →(3sec)→ →

Battery level

LED blinks amber once per minute with a beep sound.

| The battery is low (< 10%), replace the battery, page 20.

NOTE: A notification pop-up will appear on the app.

Troubleshooting

The sensor triggers the automation/ schedule, but does not show the status on the app.| The sensor may be undergoing an over-the-air (OTA) firmware update.| Wait for the firmware update to complete and then check that the sensor is reporting status.

NOTE: The firmware update runs in the background.

LED blinks amber with a beep sound.| The sensor battery is low or drained.| Replace the battery in the device, page 20

NOTE: A notification pop­up will appear on the app.

Technical Data

firmware update and environment)
Nominal power| ≤  90 mW
Operating frequency| 2405 – 2480 MHz
Max. radio-power transmitted| ≤ 9 dBm
IP rating| IP44
Operating temperature| -10 °C to 50 °C
Relative humidity| 10 % to 95 %
Sound level| ≥ 70 dB at 3 m distance
Dimensions (H × W × D)| 70.8 × 68.68 × 18.96 mm
Communication protocol| Zigbee 3.0 certified

Compliance

RCM|
---|---
Safety| IEC 60730-2-9
EMC| EN IEC 60730-2-9
Radio| EN 300 328
EMR| EN 62479

Compliance

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https://checkaproduct.se.com/

General information about Green Premium products

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https://www.schneider-electric.com/en/work/support/green-premium/

Trademarks

This guide makes reference to system and brand names that are trademarks of their relevant owners.

• Zigbee® is a registered trademark of the Connectivity Standards Alliance.
• Apple® and App Store® are brand names or registered trademarks of Apple Inc.
• Google Play™ Store and Android™ are brand names or registered trademarks of Google Inc.
• Wi-Fi® is a registered trademark of Wi-Fi Alliance®.
• Wiser™ is a trademark and the property of Schneider Electric, its subsidiaries and affiliated companies.

Other brands and registered trademarks are the property of their respective owners.

DUG_Water Leakage Sensor_WHP-01

Schneider Electric (Australia) Pty Ltd
33-37 Port Wakefield Road
Gepps Cross SA5094
Australia

Customer Care: 13 73 28

www.clipsal.com

As standards, specifications, and design change from time to time, please ask for confirmation of the information given in this publication.

©2024–2024Schneider Electric. All rights reserved.

DUG_Water Leakage Sensor_WHP-01

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