EATON 5P650IRG2 Series 5P Gen2 UPS User Guide

EATON 5P650IRG2 Series 5P Gen2 UPS

Product Information

Specifications:

• Models: 5P650IRG2, 5P650IRNG2, 5P850IRG2, 5P850IRNG2, 5P1150IRG2, 5P1150IRNG2, 5P1550IRG2, 5P1550IRNG2
• Model Number: DSD-5P2208
• Language: English
• Environment: Dry indoor environment
• Operating Temperature Range
• Operating Humidity Range
• Ventilation is required for UPS and batteries

Product Usage Instructions

1. Installation:
   Follow the installation guidelines provided in the user manual. Ensure the UPS is placed in a dry indoor environment with proper ventilation.

2. Interfaces and Communication:
   Connect the UPS to the appropriate interfaces following the instructions provided. Ensure proper communication setup for monitoring and control.

3. Operation:
   Ensure the UPS is powered on and functioning correctly. Monitor the operation status regularly for any alerts or warnings.

4. UPS Maintenance:
   Perform regular maintenance as per the guidelines provided. Make sure to shut down the UPS, disconnect power sources, and discharge capacitors before maintenance tasks.

5. Troubleshooting:
   Refer to the troubleshooting section in the user manual for guidance on resolving common issues. Follow the steps to silence\ alarms and seek service and support when necessary.

FAQ:

• Q: What should I do if the UPS emits an alarm?
  A: To silence the alarm, follow the instructions provided in the user manual. If the issue persists, contact customer support for further assistance.

• Q: Is it necessary to disconnect the input plug before maintenance?
  A: Yes, it is recommended to disconnect the input plug and follow proper shutdown procedures before performing maintenance on the UPS.

Models

• 5P650IRG2
• 5P650IRNG2
• 5P850IRG2
• 5P850IRNG2
• 5P1150IRG2
• 5P1150IRNG2
• 5P1550IRG2
• 5P1550IRNG2

Special symbols

The following are examples of symbols used on the UPS or accessories to alert you to important information:

Introduction

• Thank you for selecting an Eaton 5P Gen2 product to protect your electrical equipment.
• The Eaton 5P Gen2 range has been designed with the utmost care. We recommend that you take the time to read this advanced user guide to take full advantage of the many features of your UPS (Uninterruptible Power System).
• Before installing your Eaton 5P Gen2, please read the information and safety instructions provided. Follow the instructions in the quick start guide and if necessary, refer to this advance user guide.
• To discover the entire range of Eaton products, we invite you to visit our website at eaton.com or contact your Eaton local representative.

Environmental protection
Eaton has implemented an environmental protection policy. Products are developed according to an eco-design approach.

Substances
This product contains no CFC, HCFC or asbestos. This product is compliant with regulations on the restriction of the use of substances in electrical and electronic equipment.

Packaging
To improve waste treatment and facilitate recycling, separate the various packing components.

• Packing materials are recyclable and bear the appropriate identification symbol.
• The cardboard we use comprises over 50% of recycled cardboard.
• Plastic bags are made of polyethylene.

Follow all local regulations for the disposal of packing materials.

• End of life
  Eaton will process products at the end of their service life in compliance with local regulations. Eaton works with companies in charge of collecting and eliminating our products at the end of their service life.

• Product
  The product is made from materials that can be recycled. Dismantling and destruction must take place in compliance with all local regulations concerning waste. At the end of its service life, the product must be transported to a processing center for electrical and electronic waste. eaton.com/recycling.

• Battery
  The product contains lead-acid batteries that must be processed according to applicable local regulations concerning batteries. The battery may be removed to comply with regulations and in view of correct disposal.

Benefits

• The Eaton 5P Gen2 uninterruptible power system (UPS) protects your sensitive electronic equipment from the most common power problems, including power outages, voltage sags, impulsive transients,  line noise, and long-term under and over-voltage conditions.
• Power outages can occur when you least expect it and power quality can be erratic. These power problems have the potential to corrupt critical data, destroy unsaved work sessions, and damage hardware – causing hours of lost productivity and expensive repairs.
• With the Eaton 5P Gen2, you can safely eliminate the effects of power disturbances and guard the integrity of your equipment. Providing outstanding performance and reliability, the Eaton 5P Gen2’s unique benefits include:
  • ABM® technology uses advanced battery management to increase battery service life, optimize recharge time, and provide a warning before the end of useful battery life.
  • ABM+ (Advanced Battery Management) implements a machine learning algorithm providing battery health status.
  • Optional connectivity cards with enhanced communication capabilities.
  • Remote on/off (ROO) and remote power off (RPO).
  • Backed by worldwide agency approvals.

Presentation

Weights and dimensions

Description (UPS)| Weights (kg/lbs)| Dimensions (mm / inch) D x W x H
---|---|---
5P650IRG2

5P650IRNG2

|

8.6 / 19

|

361 x 438 x 43.2 / 14.2 x 17.2 x 1.7

5P850IRG2

5P850IRNG2

|

13.7 / 30.2

|

509 x 438 x 43.2 / 20.0 x 17.2 x 1.7

5P1150IRG2

5P1150IRNG2

|

14.2 / 31.3

|

509 x 438 x 43.2 / 20.0 x 17.2 x 1.7

5P1550IRG2

5P1550IRNG2

|

18.7 / 41.2

|

555 x 438 x 43.2 / 21.9 x 17.2 x 1.7

Standard installation

Rear panel

• ① UPS
• ② Input AC power source
• ③ Primary group (critical equipment)
• ④ Outlet group (programmable outlets)
• ⑤ USB communication port
• ⑥ RS232 communication port
• ⑧ Connector for ROO (Remote On/Off) control and RPO (Remote Power Off)
• ⑨ Slot for optional communication card
• ⑫ Ground screw

Optional accessories

Eaton Gigabit Network Card (SNMP v1/v3 and IP v4/v6 // Ethernet 10/100/1000BaseT)

INDGW-M2| Eaton Industrial Gateway Card (Modbus TCP / RTU)
Relay-MS| Eaton Relay card (1 x RS232 or 5 x Relay output)
INDRELAY-MS| Eaton Industrial relay card (5x relay outputs with dry contacts for remote alarm information)

EMPDT1H1C2

| Environmental Monitoring Probe Gen2

Compatibility : Gigabit Network Card (Network-M2, Network-M3) / Industrial Gateway Card (INDGW-M2) / Eaton ePDU G3/G3+

Installation

Inspecting the equipment
If any equipment has been damaged during shipment, keep the shipping cartons and packing materials for the carrier or place of purchase and file a claim for shipping damage. If you discover damage after acceptance, file a claim for concealed damage.

To file a claim for shipping damage or concealed damage:

1. File with the carrier within 15 days of receipt of the equipment
2. Send a copy of the damage claim within 15 days to your service representative

Check the battery recharge date on the shipping carton label. If the date has passed and the batteries were never recharged, do not use the UPS. Contact your local service representative.

Package content

Verify that the following additional items are included with the UPS:

• ① UPS
• ⑭ Connection cables for the protected equipment
• ⑯ USB communication cable
• ⑰ Instructions and Safety Information
• ⑱ Quick start
• 7. Cable locking systems
• ⑳ Rack kit for 19-inch 4-post enclosures (expect for 5P650IRG2)

Recommended positions

Installation in rack position
Follow steps bellow for module mounting on the rails.

• The rails and necessary hardware are supplied by Eaton.

Wall installation of models 5P650iR; 5P850iR; 5P1150iR

Follow steps 1 to 3 for rack installation of the 5P650iR model:

Follow steps 1 to 4 for the other rack models:

• ① Screw the rail on the back of the rack.
• ② Screw the rail on the front of the rack using the two holes at the bottom.
• ③ Screw the ears plate to the UPS.
• ④ Place the UPS on the rails and screw the ears plate to the top hole of the rail.

UPS connection

Power supply connection
Check that the indications on the name plate located on the back of the UPS correspond to the AC power source and the true electrical consumption of the total load.

1. Connect the UPS input socket (2) to the AC power source using the cable of the protected equipment.
2. Connect the loads to the UPS using the cables (14). It is preferable to connect the priority loads to the outlets marked (3) and the non-priority loads to the outlets Group 1, and Group 2 (4) that can be programmed.
3. To program shutdown and startup of the Group 1 and Group 2 outlets to extend battery runtime and perform scheduled shutdowns, please see the “In/Out settings” section.

Fit the connection securing system that prevents the plugs from being pulled out accidentally.

Register warranty
Register for warranty at https://www.pqproductregistration.eaton.com

Interfaces and communication

Control panel
The screen provides useful information about the UPS itself, load status, events, measurements, and settings.

• ① Power ON indicator (green)
• ② On battery indicator (orange)
• ③ Alarm Indicator (red)
• ④ Escape
• ⑤ Up
• ⑥ Down
• ⑦ Enter
• ⑧ On/Off button
• ⑨ Led bar (Horizontally for Rack / Vertically for Tower)

Led indicator

• The following table shows the indicator status and description :
• The LED bar ⑨ has been implemented to provide a quick visual reference of UPS status “at-a-glance”.

On

|

The UPS is “ON” and the load is protected.

Orange| On| The UPS is in battery mode and the load is protected.
Flashing| The battery voltage is below the warning level.
Red|

On

| The UPS has an active alarm or fault. See the troubleshooting page for additional information.
Led bar| Static Blue| The UPS is “ON” and the load is protected.
Flashing blue| The UPS is on battery or the battery service age warning is reached.
Static red| The UPS has an active alarm or fault.
Flashing red| The UPS output has stopped due to a fault.

LCD description

1. Load status and measurements
2. Equipment status icon
3. Status/Message
4. Battery status

• By default, or after 5 minutes of inactivity, the LCDs the screen saver.
• The backlight LCD automatically dims after 5 minutes of inactivity. Press any button to restore the screen.
  • Note. If another indicator appears, see the troubleshooting page for additional information.

The following table describes the status information provided by the UPS:

Display functions
Press the Enter ( ⮠  ) button to activate the menu options. Use the two middle buttons (⯅ and ⯆) to scroll through the menu structure. Press the Enter (⮠  ) button to select an option. Press the (ESC) button to cancel or return to the previous menu.

Menu map for display functions

Main menu

| Submenu|

Display information or Menu function

---|---|---
Measurem ents| | Load: W, A, VA, pF [Input/Output]: V, f [Efficiency]: % [Battery Info]: %, min, V, Age service, Age Warning, Replacement Battery Packs [Average power usage]: Total Wh [Cumulative power]: Total KWh, Since
Control| Load Segments| Group 1: ON / OFF Group 2: ON / OFF

These commands overrule user settings for load segments.

Start battery test| Starts a manual battery test (possible if load >10% and battery >80%)
Change battery| Disable charger, Replace battery, Update settings
Connectivity test| Dry contacts test, Relay card test, Line failure test, Battery low test
Functions reset| Reset fault state, Reset power usage, Reset battery life, NMC Card reset, Restore factory settings
Settings| Local settings| Sets product general parameters, see User settings
Input/output settings| Sets input and output parameters
ON/OFF settings| Sets ON / OFF conditions
 | Battery settings|

Sets battery configuration

---|---|---
Communicati on settings|

Sets communication parameters

Event log

| View Alarms| Displays the alarms stored
View Events| Displays the events stored
View All| Displays the faults and events stored
Reset All| Clears the faults and events stored

Fault log

| Fault list| Displays the faults stored
Reset fault list| Clears faults
Identification|  | Type / Model / Part Number / Serial Number / UPS Firmware / NMC Firmware / IPV4 Address / IPV6 Address / Com card MAC Address
Registration|  | Links to the Eaton registration website

User settings
The following table displays the options that can be changed by the user.

Local settings

|

Language

| [English] [Français] [Deutsch] [Español] [Рolski] [Português] [Italiano] [Simplified Chinese] [Japanese]

Menus, status, notices and alarms, UPS fault, Event Log data and settings are in all supported languages.

|   [English]

Automatic message for user configuration when UPS is powered for the first time.

Date / time| Format: [International] [US]| [International]

LCD

| Modify LCD screen brightness and contrast to be adapted to room light conditions.|   [0]

Audible alarm

| [Enabled] [Disabled on battery] [Always disabled]

Enable or disable the buzzer if an alarm occurs.

|   [Enabled]
Level: [0-8]| [6]
Protected access| [Enabled] [Disabled]

Allow the user to lock the settings modification. Password is: 000000

|   [Disabled]

In/Out settings

| Output voltage| [200 V] [208 V] [220 V] [230 V] [240 V]| [230 V]

Power Quality

| Mode :[Good] [Fair] [Poor] [Custom] Voltage : [Normal] [Extended] Frequency : [Normal] [Extended] Sensitivity : [High] [Normal] [Low]

This setting selects the quality of the Main AC Input that is supported by the output load by defining the conditions beyond which the UPS will transfer to battery mode

|

Mode :[Good] Voltage : [Normal] Frequency : [Normal] Sensitivity : [High]

Input thresholds|

NA

|
Sensitivity| See the Power Quality above|

Load segments

|   [Auto start delay]| UPS:[No delay]; Group1:[3s]; Group2: [6s]
  [Auto shutdown delay]| UPS:[Disabled]; Group1:[Disabled]; Group2:[Disabled]
 | Overload prealarm| [10%] … [105%]

Load % when overload alarm occurs

|   [105%]
---|---|---|---

ON/OFF settings

|

Start/Restart

| [Cold start] [Auto restart] [Auto start]| [Cold start] : ON [Auto restart] : ON [Auto start] : OFF

Forced reboot

| [Yes] [No] [Timer] [10s] … [180s]

When mains recovers during a shutdown sequence:

If set to Enabled, shutdown sequence will complete and wait 10 seconds prior to restart,

If set to Disabled, shutdown sequence will not complete, UPS stays on.

|

[Yes] [10s]

Energy saving (W,%, delay)

| [Yes] [No] [Time] [1min] … [15min] [Level] [10W] … [1000W-3000W]

If Enabled, UPS will shut-down after defined duration of back-up time, if load is less than set value.

|   [No] [5min] [100W]

Sleep Mode

| [Enabled] [Disabled] [Timer] [10min] … [120min]

If Disabled, LCD and communication will turn OFF immediately after UPS is OFF.

If Enabled, LCD and communication stays ON for the set time period after UPS is OFF (default 90 min).

|

[Enabled] [30min]

Site Wiring Fault

| [Enabled] [Disabled]

Prevents the UPS from starting if the phase and neutral wires are swapped.

|   [Disabled]

Power Off alert

| [Yes] [No]

If enabled, activate a confirmation screen that requires user confirmation after pressing the power button, before UPS shutdown occurs.

|

[Yes]

Battery settings

|

Auto battery test

| In ABM® cycling mode: [No test] [Every ABM® cycle]

In constant charge mode: [No test] [Daily] [Weekly] [Monthly]

|   [Every ABM® cycle] [Weekly]

Battery age warning

|   [Disabled][Preventive][Predictive]| [Predictive]

Refer to Advanced Battery Management + section

 |

Low battery warning

| [Capacity] [0%] … [100%] [Runtime] [0min] … [60min]

The alarm triggers when the set percentage of battery capacity or remaining back-up time is reached.

|   [0%] [3min]
---|---|---|---

Restart batt. level

| [0%] … [100%]

Automatic restart will occur only when the set percentage of battery charge is reached, and “Auto Restart” is enabled and set to ON. A setting of 0% allows immediate automatic restart when utility returns after a UPS shutdown due to an extended power outage.

|

[0%]
Battery charge mode|   [ABM® cycling] [Constant charge]|   [ABM® cycling]

External battery

|   [Auto detection] [Manual EBM set.] [Manual battery set.]| [Auto detection]

Using standard EBM, UPS automatically detects the number of EBM connected

Deep disch. protect.

| [Enabled] [Disabled]

If set to Enable, the UPS operates within the normal design range of the battery during discharge.

If set to Disable, the UPS allows deeper battery discharge to extend battery runtime at the expense of long-term battery life (warranty is also void if set to disable).

|

[Enable]

Comm settings

|

Input signals

| [ROO] [RPO] [DB9-4]

Sets Input signals parameters (function, delay, operation) through external contact connectors or RS232 port.

ROO port:

– [Function]: [No] [ROO] [RPO] [Building alarm] [Shutdown commands]

– [Delay]: [0s] … [999s]

– [Active]: [Open] [Closed]

RPO port:

– [Function]: [No] [ROO] [RPO] [Building alarm] [Shutdown commands]

– [Delay]: [0s] … [999s]

– [Active]: [Open] [Closed]

DB9-4 port:

– [Function]: [No] [ROO] [RPO] [Building alarm] [Shutdown Commands]

– [Delay]: [0s] … [999s]

– [Active]: [Low] [High]

|

[No] [0s] [Closed]

[No] [0s] [Open]

[No] [0s] [High]
---|---|---|---

Outputs signals

| [DB9-1] [DB9-7] [DB9-8]

Sets events or fault that will actuate Output signal parameters through external contact connector or RS232 port

[DB9-1]: [On bat] [Low bat] [Bat fault] [UPS OK] [Load protected] [Load powered] [General alarm] [OVL pre-alarm] [Batt Disconn] [DB9-7]: [On bat] [Low bat] [Bat fault] [UPS OK] [Load protected] [Load powered] [General alarm] [OVL pre-alarm] [Batt Disconn] [DB9-8]: [On bat] [Low bat] [Bat fault] [UPS OK] [Load protected] [Load powered] [General alarm] [OVL pre-alarm] [Batt Disconn]|

[DB9-1] : [Low bat] [DB9-7] : [UPS OK] [DB9-8] : [On bat]

Remote command

| [Yes] [No]

If Yes, shutdown or restart commands from software are authorized.

|   [Yes]
 |

Shutdown commands

| [Send CMD] [Output OFF] [OFF delay] [restart]

Sets events or faults that will actuate Output signal parameters through an external contact connector or RS232 port

[Send CMD]: [Yes] [No] [Output OFF]: [No] [UPS] [Group 1] [Group 2] [Group 1 + 2] [of delay]: [0s] …[999s] [Restart]: [Yes] [No]

For a proper server shutdown please make sure that the Output OFF delay is long enough

|

Send CMD: [No] Output OFF: [No] OFF delay: [0s] Restart: [Yes]

---|---|---|---

On battery notice delay

| [0s] … [99s]

Sets delay before providing an on-battery notice to software.

|   [0s]

General Alarm

| [On battery] [Battery fault] [Overload pre-alarm] [Internal fault] [Ambient temp.] [Fan lock] [Current limit] [Short circuit] [Inverter overload] [Power overload] [Low battery] [UPS OK] [Load protected] [Load powered] Defines which event or fault will generate a general alarm through the Output signal screen.|

[Internal fault]

Set Comm Card IPv4

| NA|

NA

Advanced Battery Management +

• Eaton ABM+ (Advanced Battery Management) implements a machine learning algorithm providing battery health status.
• When set to predictive mode, the UPS will be able to provide an accurate remaining service time prediction based on real UPS usage conditions.
• A battery replacement warning (that includes the battery P/N) will be triggered at the most appropriate time to help the user keep the UPS operating at its best performance.

Communication ports
Connection of RS232/USB communication port

1. Connect the RS232 (15) or USB (16) communication cable to the serial or USB port on the computer equipment.
2. Connect the other end of the communication cable (15) or (16) to the USB (5) or RS232 (6) communication port on the UPS.

• The UPS can now communicate with Eaton power management software.
• You can improve the remote monitoring and power management of the UPS by adding a communication card compatible with the 5P Gen2 product.

Characteristics of the contact RS232 communication port

• Pins 1, 3, 4, 5, 6, 10: not used
• Pin 2: Common (user)
• Pin 7: low battery
• Pin 8: operation on battery power
• Pin 9: UPS ON, equipment supplied
  • n.o.: normally open contact

When a signal is activated, the contact is closed between the common (pin 2) and the pin for the corresponding signal. Contact characteristics (optocoupler)

• Voltage: 48 V DC max
• Current: 25 mA max
• Power: 1.2 W

Installation of the communication cards

It is not necessary to shut down the UPS before installing a communication card.

1. Remove the slot cover (9) secured by screws.
2. Insert the communication card in the slot.
3. Secure the card cover with the two screws to connect the comm card to the ground.

UPS remote control functions

Connectivity cards
Connectivity cards allow the UPS to communicate in a variety of networking environments and with different types of devices. The 5P Gen2 models have one available communication bay for the following connectivity cards:

• Gigabit Network card (Network-M2, Network-M3): provides a Gigabit Ethernet connection and enables secure UPS monitoring over HTTPS web browser interface, SNMP v1/v3 protocol, and email alarms. In addition, up to 3 Environmental Monitoring Probes can be attached to obtain humidity, temperature, smoke alarm, and security information.
• Industrial Gateway card (INDGW-M2): Provides Modbus RTU and Modbus TCP communication support in addition to the same secure UPS monitoring, management, and sensor capability as the Gigabit Network card.
• Relay-MS card: provides isolated dry contact (Form-C) relay outputs for UPS status: Utility failure, Battery low, UPS alarm/OK, or on Bypass.
• INDRELAY-MS: The Industrial Relay Card-MS (INDRELAY-MS) provides a simple way to remotely input UPS information to an alarm system, PLC, or a computer system via dry contacts. It offers five isolated dry contact outputs and one isolated dry contact input.

Remote control connection and test

• Check that the UPS is OFF and disconnected from the AC input source.
• Remove connector (4) after unscrewing the screws.
• Connect a normally closed volt-free contact (60 V DC / 30 V AC max., 20 mA max., 0.75 mm2 cable cross-section) between the two pins of the connector (4) (see diagram).

Warning.
This connector must only be connected to SELV (Safety Extra-Low Voltage) circuits.

• Contact open: UPS shutdown
• Contact closed: UPS start-up (UPS connected to AC power and AC power is available)
• Note. The local ON/OFF control using a button overrides the remote-control function.
• Contact open: UPS shutdown, LED turns ON
• To return to normal operation, deactivate the remote external contact and restart the UPS by pressing button

Eaton Intelligent Power Software suite

• Eaton Intelligent Power Software suite is available from eaton.com/downloads.
• Eaton Software suite provides up-to-date graphics of UPS power and system data and power flow.
• It also gives you a complete record of critical power events, and it notifies you of important UPS or power information. If there is a power outage and the 5P Gen2 UPS battery power becomes low, the Eaton Software suite can automatically shut down your computer system to protect your data before the UPS shutdown occurs.

Cybersecurity
Eaton is committed to minimizing the Cybersecurity risk in its products and employs cybersecurity best practices and the latest cybersecurity technologies in its products and solutions, making them more secure, reliable, and competitive for our customers. Eaton also offers Cybersecurity Best Practices whitepapers to its customers, referenced at www.eaton.com/cybersecurity.

Operation

Start-up and normal operation
Check that the indications on the name plate located on the back of the UPS meet the AC power source and the true electrical consumption of the total load.

Battery charge
The UPS charges the battery as soon as it is connected to the AC outlet, whether the ON/OFF button is pressed or not. It is recommended that the UPS be permanently connected to the AC power supply to ensure the best possible autonomy.

On the first startup of the UPS, you will need to configure the output voltage and time of the UPS.

To start the UPS:

1. Verify that the UPS power cord is plugged in.
2. The UPS front panel display illuminates and shows the Eaton logo.
3. Verify that the UPS status screen shows .
4. Press the button on the UPS front panel for at least a few seconds.
5. Check the UPS front panel LED for active alarms or notices. Resolve any active alarms before continuing; if the indicator is on, do not proceed until all alarms are clear (see “Troubleshooting” section). Check the UPS status from the front panel to view the active alarms. Correct the alarms and restart if necessary.
6. Verify that the indicator illuminates solid, indicating that the UPS is operating normally and any loads are powered and protected. The UPS should be in Normal mode.

Grid power quality
This setting reflects the quality of the power that is applied to the application by defining the conditions before transferring to battery mode

• Good means that the application needs a perfect power signal quality (voltage, frequency, and waveform distortion) to be able to work correctly.
• Fair means that the power signal may show some slight voltage and frequency variation without disturbing the application.
• Poor means that the application can withstand extended thresholds of voltage and frequency as well as some distorted input waveforms without any risk.
• Each of these settings will automatically adjust the UPS voltage and frequency thresholds to provide the best protection possible vs application needs.
• A custom mode permits you to adjust each setting independently.

Starting the UPS on battery
To start the UPS on battery:

1. When the UPS is disconnected from the AC power source, press the button on the UPS front panel.
   • The UPS transfers from Standby mode to Battery mode.
   • The indicator illuminates solid.
   • The UPS supplies power to your equipment.
2. Check the UPS front panel display for active alarms or notices besides the “Battery mode” and related notifications that indicate missing utility power. Resolve any active alarms before continuing. See “Troubleshooting”. Check the UPS status from the front panel to view the active alarms. Correct the alarms and restart if necessary.

UPS shutdown

To shut down the UPS:
Press the button on the front panel for two seconds. a confirmation message will appear. When confirmed, the UPS starts to beep and shows a status of “UPS shutting OFF…”. The UPS then transfers to Standby mode, and the indicator turns off.

Operating modes
The Eaton 5P Gen2 front panel indicates the UPS status through the UPS indicators located above the LCD screen.

Normal mode
When the green symbol is illuminated, the UPS provides protected AC power output. The UPS monitors and charges the batteries as needed and provides power protection to your equipment.

Battery mode

• When the UPS is operating during a power outage, the alarm beeps once every ten seconds and the indicator illuminates solid.
• The necessary energy is provided by the battery.
• When the utility power returns, the UPS transfers to Normal mode operation while the battery recharges.
• If battery capacity becomes low while in Battery mode, the audible alarm beeps faster.
• This warning is approximate, and the actual time to shut down may vary significantly; shutdown all applications on connected equipment due to imminent UPS shutdown.
• When utility power is restored after the UPS shuts down, the UPS automatically restarts.

Low-battery warning

• The indicator illuminates solid.
• The audio alarm beeps every three seconds.

The remaining battery power is low. Shut down all applications on the connected equipment because automatic UPS shutdown is imminent.

End of battery backup time

• LCDs “End of backup time”.
• All the LEDs go OFF.
• The audible alarm stops.

Return of AC input power
Following an outage, the UPS restarts automatically when AC input power returns and the load is supplied again.

UPS maintenance

Equipment care

• For the best preventive maintenance, keep the area around the equipment clean and dust-free. If the atmosphere is very dusty, clean the outside of the system with a vacuum cleaner.
• For full battery life, keep the equipment at an ambient temperature of 25 °C (77 °F).
• The batteries are rated for a 3-5 year service life. The length of service life varies, depending on the frequency of usage and ambient temperature (life divided by 2 each 10 °C above 25 °C).
• If the UPS requires any type of transportation, verify that the UPS is turned off.
• Batteries used beyond expected service life will often have severely reduced runtimes. Replace batteries at least every 4 years to keep units running at peak performance.
• Batteries runtime will be reduced at low temperatures (below 10 °C).

Storing the equipment

• If you store the equipment for a long period, recharge the battery every 6 months by connecting the UPS to utility power. The internal batteries charge to 90% capacity in less than 3 hours. However, Eaton recommends that the batteries charge for 48 hours after long-term storage.
• Check the battery recharge date on the shipping carton label. If the date has passed and the batteries were never recharged, do not use them. Contact your service representative.

When to replace batteries

• Eaton 5P Gen2 batteries have an expected life span of 3-5 years.
• After 4 years of operation, the UPS will provide a battery replacement notification reminding you that your batteries are nearing the end of their useful life. You should take proactive steps to ensure you replace your batteries for optimal operation and reliability.
• Contact your service representative to order new batteries.
• Battery recommended replacement date and reference can be accessed through the LCD (Measurements > Battery).

Replacing batteries

• For battery replacement, follow Eaton instructions provided at www.eaton.eu/BatteryServices.
• Servicing of batteries can be performed by an ordinary person only when the following instructions are understood and respected.
• Batteries can be replaced easily without turning off the UPS or disconnecting the load.
  • DO NOT DISCONNECT the battery while the UPS is in Battery mode.
  • Risk of Electric Shock: Disconnect the battery before opening the battery compartment.

Consider all warnings, cautions, and notes before replacing batteries.

• Replace with the same type and number of batteries or battery packs. Contact your service representative to order new batteries.
• Batteries can present a risk of electrical shock or burn from high short-circuit currents.
• Do not wear any metal objects including watches and rings.
• Do not lay tools or metal parts on top of batteries.
• Proper disposal of batteries is required. Refer to your local codes for disposal requirements.
• Do not dispose of batteries in a fire. When exposed to flame, batteries may explode
• Do not open or mutilate the battery or batteries. Released electrolytes are harmful to the skin and eyes and may be extremely toxic.
• Determine if the battery is inadvertently grounded. If inadvertently grounded, remove the source from the ground. Contact with any part of a grounded battery can result in electrical shock. The likelihood of such shock can be reduced if such grounds are removed during installation and maintenance (applicable to equipment and remote battery supplies not having a grounded supply circuit).
• ELECTRIC ENERGY HAZARD. Do not attempt to alter any battery wiring or connectors. Attempting to alter wiring can cause injury.
• Failed batteries can reach temperatures that exceed the burn thresholds for touchable surfaces.

Replacing the internal battery:
The internal battery is heavy. Use caution when handling the heavy batteries.

A Phillips head screwdriver is needed to perform this procedure

• A. Pull off the front panel by pressing the tabs and follow steps 2 and 3. A – Remove the front panel.
• B. Disconnect the battery block by separating the two connectors (never pull on the wires).
• C. Remove the protection cover in front of the battery
• D. Pull the plastic tab to remove the battery block and replace it.

Testing new batteries:

To test new batteries:

1. Charge the batteries for 48 hours.
2. Press any button to activate the menu options.
3. Select Control then Start battery test. The UPS starts a battery test if the batteries are fully charged, the UPS is in Normal mode with no active alarms, and the bypass voltage is acceptable. During the battery test, the UPS transfers to Battery mode and discharges the batteries for 10 seconds. The front panel displays “Battery test in progress” and the percentage of the test completed.

Recycling the used equipment
Contact your local recycling or hazardous waste center for information on proper disposal of the used equipment. eaton.com/recycling.

• Do not dispose of the battery or batteries in a fire. Batteries may explode. Proper disposal of batteries is required. Refer to your local codes for disposal requirements.
• Do not open or mutilate the battery or batteries. Released electrolytes are harmful to the skin and eyes. It may be toxic. Do not discard the UPS or the UPS batteries in the trash. This product contains sealed, lead acid batteries and must be disposed of properly. For more information, contact your local recycling/reuse or hazardous waste center.
• Do not discard waste electrical or electronic equipment (WEEE) in the trash. For proper disposal, contact your local recycling/reuse or hazardous waste center.

Troubleshooting

The Eaton 5P Gen2 is designed for reliable, autonomous operation while providing you with notifications and alerts whenever a potential operational or performance issue occurs. Usually, the alarms shown by the control panel do not mean that the output power is affected. Instead, they are preventive alarms intended to alert the user.

• Events are silent status information that is recorded in the Event log. Example = “AC freq in range”.
• Alarms are recorded in the Event log and displayed on the LCD status screen with the logo blinking. Some alarms may be announced by a beep every 3 seconds. Example = “Battery low”.
• Faults are announced by a continuous beep and red LED, recorded into the Fault log, and displayed on the LCD with a specific message box. Example = Out. short circuit.

Use the following troubleshooting chart to determine the UPS alarm condition.

Silencing the alarm
Press the ESC (Escape) button on the front panel display to silence the alarm. Check the alarm condition and perform the applicable action to resolve the condition. If the alarm status changes, the alarm beeps again, overriding the previous alarm silencing.

Service and support
If you have any questions or problems with the UPS, call Eaton or your local service representative in your country/region. Please have the following information ready when you call for service:

• Model number
• Serial number
• Firmware version number
• Date of failure or problem
• Symptoms of failure or problem
• Customer return address and contact information

If repair is required, you will be given a Returned Material Authorization (RMA) number. This number must appear on the outside of the package and on the Bill Of Lading (if applicable). Use the original packaging or request packaging from the Help Desk or distributor. Units damaged in shipment as a result of improper packaging are not covered by warranty. A replacement or repair unit will be shipped freight prepaid for all warrantied units.

For critical applications, immediate replacement may be available. Call the Help Desk for the dealer or distributor nearest you.

Specification and technical characteristics

Electrical input

5P650IRNG2 : 3.1A

5P850IRG2 : 4.1A

5P850IRNG2 : 4.1A

5P1150IRG2 : 5.5A

5P1150IRNG2 : 5.5A

5P1550IRG2 : 7.5A

5P1550IRNG2 : 7.5A

Electrical output

Voltage regulation

| Boost : Vin1.17 Buck : Vin0.85|

(-10% ,6%)

Efficiency| > 97%| Between 77% and 87%
Nominal output| 200/208/220/ 230 /240V~
Frequency| Follows input frequency range| 50/60Hz +/-0.1 Hz
Output overload| [105%,120%] 30min [120%,150%]5min >150% 10S| [105% ~110%] 10s

110% 1s,
Short circuit current limitation in battery mode| Depend on the external fuse or breaker in the upstream of UPS| < 2.5 cycles

5P650IRG2 : 15A

5P650IRNG2 : 15A

5P850IRG2 : 24A

5P850IRNG2 : 24A

5P1150IRG2 : 30A

5P1150IRNG2 : 30A

5P1550IRG2 : 39A

5P1550IRNG2 : 39A

---|---|---
Transfer time Normal to Battery| High Sensitivity mode 10ms max Low Sensitivity mode 13ms max| 8ms Typical, 10ms Max for high & normal

sensitivity

11ms Typical, 13ms Max for low sensitivity

Transfer time Avr mode to Normal mode| 6ms typical , 10ms maxi| /

Battery

Specifications

| 650VA: 12Vdc – 2 x 6V, 9Ah

850VA: 24Vdc – 4 x 6V, 7Ah

1150VA: 24Vdc – 4 x 6V, 9Ah

1550VA: 36Vdc – 6 x 6V, 9Ah

Type

| Valve Regulated Lead-Acid (VRLA) Sealed, maintenance-free,

minimum 3-5 year float service life at 25°C (77°F)

Monitoring| Advanced monitoring for earlier failure detection and warning

Environmental and safety

Standards| IEC/EN 62040-1 Safety

IEC/EN 62040-2 Electromagnetic Compatibility EMC IEC/EN 62040-3 Performance

---|---
EMC (Emissions)| CISPR32 Class B FCC part 15 Class B IEC/EN 62040-2 C1

IEC/EN 61000-3-2 Flickers

IEC/EN 61000-3-3 Harmonics

EMC (Immunity)

| IEC 61000-4-2, (ESD): 8 kV Contact Discharge / 15 kV Air Discharge IEC 61000-4-3, (Radiated field): 10 V/m

IEC 61000-4-4, (EFT): 4 kV

IEC 61000-4-5, (Surges): 2 kV Differential Mode / 4 kV Common Mode IEC 61000-4-6, (Electromagnetic field): 10 V

IEC 61000-4-8, (Conducted magnetic field): 30 A/m

---|---
UPS enclosure IP rating| IP20

Earthing system

| This UPS can be connected to TN, TT, and IT electrical supply systems, the same system is supplied to the load.
Overvoltage Category| Category II
Pollution degree| PD2
Operating temperature| 0 to 40 °C (32 to 104 °F)

Storage temperature

| -15 to 40°C (5 to 104 °F) with battery

-15 to 50°C (5 to 122 °F) without battery

Relative humidity| 0 to 90 % (without condensation)

Operating altitude

| Up to 2,000 meters (6,562 ft) above sea level, no derating for 40°c (104°F) room temperature

Above 2000 meters (6,562 ft) apply a derating 1% of Load per 100m

Transit altitude| Up to 10,000 meters (32,808 ft) above sea level

Audible noise

| Line mode:<35dBA Buck/boost mode:<35 dBA

Batt. Mode: <40dBA

Glossary

• Backup time
  Time during which the load can be supplied by the UPS operating on battery power.

• Low-battery warning
  This is a battery-voltage level indicating that battery power is low and that the user must take action before the UPS shuts down.

• Load
  Devices or equipment connected to the UPS output.

• Normal mode
  The normal UPS operating mode is in which the AC source supplies the UPS which, in turn, provides AC power to the connected loads.

• Normal AC source
  The normal source of power for the UPS.

• OVL
  Overload. When the load exceeds 100% of the maximum load of the UPS.

• UPS
  Uninterruptible Power System.

• AVR
  The Automatic Voltage Regulation maintains a constant voltage level for electrical equipment loads when the voltage falls outside the voltage tolerance range.

Copyright © 2024 EATON All rights reserved.

References

• Accueil

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>