Sparklight 300 Freedom Connect Instructions

September 28, 2024
Sparklight

300 Freedom Connect

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Specifications:

  • Internet:

    • Freedom Connect 300: 300 Mbps download / 20 Mbps upload –
      $65.00 per month

    • Freedom Connect 600: 600 Mbps download / 30 Mbps upload –
      $75.00 per month

    • Freedom Connect Gig: 940 Mbps download / 50 Mbps upload –
      $85.00 per month

  • Phone:

    • Economy Phone: $20.00 per month
    • Standard Phone: $50.00 per month
    • 2nd Phone Line: $20.00 per month
    • Calling Features: $7.00 per month
  • TV Plan:

    • Economy Sparklight TV: $42.00 per month
    • Standard Sparklight TV: $119.75 per month
    • Sparklight TV Plus: $12.00 per month

Product Usage Instructions:

Internet Usage:

To subscribe to an Internet plan, choose between Freedom Connect
300, Freedom Connect 600, or Freedom Connect Gig based on your
desired speed and budget. Contact Sparklight for availability in
your area.

Phone Usage:

For phone services, select from Economy Phone, Standard Phone,
or add a 2nd Phone Line. Enjoy various calling features by
subscribing to the Calling Features package.

TV Plan Usage:

Select your TV plan from Economy Sparklight TV, Standard
Sparklight TV, or opt for Sparklight TV Plus for additional
features like Cloud DVR and VOD. Ensure you have Sparklight
Internet for Sparklight TV Plus.

Frequently Asked Questions (FAQ):

1. Are the Internet speeds consistent with the advertised

rates?

Yes, the Internet speeds for Freedom Connect plans are as
advertised.

2. Do I need to lease specific equipment for Internet and Phone

services?

Yes, customers must lease an approved eMTA modem capable of
DOCIS 3.1 from Sparklight for Internet and Phone services.

3. What additional charges can I expect apart from the monthly

fees?

Additional charges may include Cable Service Guard,
Administrative Recovery Fee, Installation Charges, etc. Please
refer to the pricing details for more information.

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NEW CUSTOMER RESIDENTIAL MONTHLY PRICE GUIDE

INTERNET
Freedom Connect 300 (300 Mbps download/20 Mbps upload) Freedom Connect 600 (600 Mbps download/30 Mbps upload) Freedom Connect Gig (940 Mbps download/50 Mbps upload)

Per month
$65.00 $75.00 $85.00

Customers who use more than 5TB may be subject to speed reductions for the remainder of their billing period. When network congestion impacts other subscribers, or when your data usage exceeds 5TB, your data speeds may be slowed to 10 Mbps x 1 Mbps until the end of your billing period. Docsis 3.1 modem needed. Equipment, taxes, fees, and any applicable surcharge extra. Visit sparklight.com/legal for details. For Internet speeds of 1 Gig: 32-channel Docsis 3.1 modem needed. Actual speeds vary and are subject to equipment limitations. Wi-Fi speeds will be substantially lower. For internet speeds above 1 Gig: Docsis 3.1 modem with ethernet port capacity more than internet speed purchased required. Actual speeds may vary. Multi-gig equipment, including a multi-gig router, is necessary in order to experience wired multi-gig speeds.

BUNDLES

Video, Internet & Phone: Standard Sparklight TV Plus, Internet Plan, Standard Phone
Freedom Connect 300 (300 Mbps download/20 Mbps upload) $211.75 Freedom Connect 600 (600 Mbps download/30 Mbps upload) $221.75 Freedom Connect Gig (940 Mbps download/50 Mbps upload) $231.75

Video & Internet: Standard Sparklight TV Plus, Internet Plan

Freedom Connect 300 (300 Mbps download/20 Mbps upload) Freedom Connect 600 (600 Mbps download/30 Mbps upload) Freedom Connect Gig (940 Mbps download/50 Mbps upload)

$186.75 $196.75 $206.75

Not available in all areas. An active subscription to Sparklight TV at $12/mo is required. Sparklight Internet Service or a Sparklight TV modem for $10.50/mo is also required.

PHONE

Ecomomy Phone Standard Phone 2nd Phone Line Calling Features

$20.00 $50.00 $20.00
$7.00

All pricing is per month unless otherwise indicated. Customers must lease an approved eMTA modem capable of DOCIS 3.1 from Sparklight in order to receive the Internet and Phone services listed. For more information go to sparklight.com/modems.

TV PLAN

Per month

Economy Sparklight TV

$42.00

Standard Sparklight TV

$119.75

Sparklight TV Plus

$12.00

Plus Tier includes 6 screens, 200 hours Cloud DVR, Replay & Restart TV, and VOD. Sparklight Internet required for Sparklight TV Plus.

HBO/MAX

$19.00

HBO Standalone

$19.00

Cinemax

$19.00

Starz/Encore

$19.00

SHO/TMC

$10.99

Add SHO/TMC to other service

$10.99

Any 2 Premium

$32.00

Any 3 Premium

$42.00

Hispanic Tier

$6.00

Digital Value Pack

$16.00

Additional Services/Charges
Cable Service Guard Sports Surcharge Administrative Recovery Fee International Long Distance Installation Activation Deposits Broadcast Surcharge Paper Statement Fee EMTA Modem Sparklight TV Modem Wall-to-Wall WiFi Access Point Sparklight TV Streaming Device

$5.00 $9.20 $5.62 Varies Varies Varies Varies Varies $2.00 $12.50 $12.50 $10.50 $8.00 $4.00

Taxes, fees and surcharges extra. Paper Statement fee excluded in AL, KS, MN, and OK. Services may not be available in all areas and programming is subject to change. Rates effective December 2023. Rates subject to change. Qualify for free standard installation when you sign up for Easy Pay. Cable TV customers must meet credit eligibility requirements and sign up for Easy Pay for free standard installation. In compliance with the Fair Credit Reporting Act, you may be required to authorize and agree that Sparklight may obtain a consumer report about you from a consumer reporting agency in order to verify your eligibility to receive offers, as well as determine service and equipment deposits, if any. Peak speeds may vary. Internet use is subject to the Acceptable Use Policy which can be found at sparklight.com/internetaup. Call for details.
Sparklight Freedom Connect Beta 4/24

References

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>

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