SAMSUNG QE98C Crystal UHD Signage User Guide

SAMSUNG QE98C Crystal UHD Signage

Product Specifications

• Model Name: QE98C
• Panel: 98 CLASS (97.5 inches / 247.7 cm) Display area: 2158.85 mm (H) x 1214.35 mm (V)
• Power Supply: AC100-240V~ 50/60Hz
• Environmental considerations:
  • Operating: To connect a LAN cable, use a CAT 7 (*STP type) cable for the connection. (10/100 Mbps) Shielded Twisted Pair
  • Storage: This device is a Class B digital apparatus. For detailed device specifications, visit the Samsung website.

Product Usage Instructions:

Remote Control and Power Button:

1. Use the remote sensor by pressing a button on the remote control pointing at the sensor on the front of the product to perform functions.
2. The power button turns the product on or off.

Issue Troubleshooting:

• Screen Keeps Switching On and Off:
  • Check that the cable between the product and the PC is connected correctly.
  • Ensure the product is connected correctly with a cable.
• No Signal Displayed:
  • Check that the source device connected to the product is powered on.
  • If the screen does not display properly, connect it with the HDMI Hot Plug function turned on.
• Not Optimum Mode Displayed:
  • This message is displayed when a signal from the graphics card exceeds the product’s maximum resolution and frequency.
  • Refer to the Standard Signal Mode Table and set the maximum resolution and frequency according to the product specifications.

FAQ

• Where can I download the user manual for further details?
  You can download the user manual from the Samsung website at http://www.samsung.com/business

• What should I do if any components are missing?
  Contact the vendor where you purchased the product. Components may not be supported depending on the model or geographical area.

• What are the recommended hours of use per day for this product?
  The recommended hours of use per day for this product is under 16 hours. Using it for longer may void the warranty.

SAFETY PRECAUTIONS

• Recommended hours of use per day of this product is under 16 hours. If the product is used for longer than 16 hours a day, the warranty may be void.
• The color and the appearance may differ depending on the product, and the content in the manual is subject to change without prior notice to improve the performance.
• Download the user manual from the following Samsung Website for further details. http://www.samsung.com/business

Checking the Components

Contact the vendor where you purchased the product if any components are missing. Components may not be supported depending on the model or geographical area.

• Quick Setup Guide
• Regulatory guide
• Batteries (AAA x 2) (Not available in some locations)
• RS232C adapter
• Warranty card (Not available in some locations)
• Power cord
• Remote Control

Parts

1. Remote sensor
   • Press a button on the remote control pointing at the sensor on the front of the product to perform the corresponding function.
   • Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled.
2. Power button
   Turns the product on or off.

Troubleshooting Guide

product and the PC is connected correctly.
No Signal is displayed on the screen.| Check that the product is connected correctly with a cable.
Check that the source device connected to the product is powered on.
Depending on the type of external device, the screen may not display properly. In this case, connect it with the HDMI Hot Plug function turned On.
Not Optimum Mode is displayed.| This message is displayed when a signal from the graphics card exceeds the product’s maximum resolution and frequency.
Refer to the Standard Signal Mode Table and set the maximum resolution and frequency according to the product specifications.

Contact SAMSUNG WORLD WIDE

centros)
CHILE| 800 726 786
COLOMBIA| Bogotá en el 600 12 72

Sin costo en todo el pais 01 8000 112 112 Y desde tu celular #726

COSTA RICA| 00-800-1-726-7864
DOMINICAN REPUBLIC| 1-800-751-2676
ECUADOR| 1-800-72-6786
EL SALVADOR| 8000-0726-7864
GUATEMALA| 1-800-299-0033
HONDURAS| 800-2791-9111
JAMAICA| 1-800-726-7864
---|---
MEXICO| 800-SAMSUNG
NICARAGUA| 001-800-5077267
PANAMA| 800-0101
PARAGUAY| 0800-11-SAMS (7267)
PERU| 080077708 Desde teléfonos fijos, públicos o celulares
PUERTO RICO| 1-800-682-3180
TRINIDAD & TOBAGO| 1-800-726-7864
URUGUAY| 0800-SAMS (7267)
VENEZUELA| 0-800-100-5303

Specifications

Panel

| Size| 98 CLASS (97.5 inches / 247.7 cm)
Display area| 2158.85 mm (H) x 1214.35 mm (V)

Power Supply

| AC100-240V~ 50/60Hz

Refer to the label at the back of the product as the standard voltage can vary in different countries.

Environmental considerations

| ****

Operating

| Temperature: 32 °F to 104 °F (0 °C to 40 °C)

Humidity: 10% to 80%, non-condensing

Storage

| Temperature: -4 °F to 113 °F (-20 °C to 45 °C)

Humidity: 5% to 95%, non-condensing

• To connect a LAN cable, use a CAT 7 (STP type) cable for the connection. (10/100 Mbps) Shielded Twisted Pair
• This device is a Class B digital apparatus.
• For detailed device specifications, visit the Samsung website.

Wall Mount Kit Specifications

600 x 400

3 C| 16 – 18 mm (1.6 – 1.8 cm)
4 Standard Screw| M8
5 Quantity| 4

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