SAMSUNG T-PTMDUABC 4K Smart TV Instructions

September 24, 2024
Samsung

T-PTMDUABC 4K Smart TV

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Specifications:

  • Brand: Samsung
  • Model: [Model Name]
  • Software Update Method: USB, Network Connection

Product Usage Instructions:

Updating the Software via USB:

  1. Select Settings > Support > About This TV to check model
    code and software version.

  2. Connect to www.samsung.com on a computer.

  3. Download the upgrade file specific to your TV model and save it
    to a USB drive connected to your PC.

  4. Unzip the downloaded file and save it in the USB drive’s
    top-level folder. Ensure only one folder exists in the USB
    drive.

  5. Insert the USB drive into the TV’s USB slot.

  6. Select Settings > Support > Software Update > Update
    Now on the TV and follow on-screen instructions.

Updating the Software Automatically (Network Connection

Required):

  1. Press the button on the remote control and navigate to Settings

    Support.

  2. Select Software Update > Auto Update to enable automatic
    updates.

  3. To update over the Internet immediately, select Software Update

    Update Now.

FAQ:

How do I update the software using a USB drive?

To update using a USB drive, follow the steps outlined in the
user manual. Make sure to download the correct upgrade file for
your TV model and save it in the USB drive’s top-level folder
before inserting it into your TV.

Can I update the software automatically with a network

connection?

Yes, you can enable automatic updates by selecting Auto Update
in the Software Update settings. The TV will download and install
new updates automatically when connected to the network.

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Updating the Software
Update using USB
Step1. Select Settings > Support > About This TV and check the model code
and software version.

Step2. Using a computer, connect to www.samsung.com.
Step3. Find your TV model and download the upgrade file to the USB drive
connected to your PC.

Support > Manuals & Software

T-PTMDUABC.zip

Step4. Unzip the downloaded file stored in the USB drive. If you download the exe file,
double-click the exe file to extract the update package.

Ex) top level folder OK
T-PTMDUABC

NG
T-PTMDUABC T-PTMDUABC

Save the update package in the USB drive’s top-level folder. Otherwise, the TV will not be able to locate the update package.
If there are multiple files after unzip, place all of the files in USB drive’s top-level folder.
For more information on how to decompress, see the appendix.

Step5. Insert the USB drive into the USB slot on the back of your TV
or the side of the One Connect Box.

TV

One Connect

Step6. Select Settings > Support > Software Update > Update Now.
And then select Yes if prompted.

DO NOT turn off the TV or delete your USB drive until the update is complete. The TV will turn off and on automatically after completing the software update.
Video and audio settings may be reset to their defaults after a software update.

Update automatically (Network connection is required)
Step1. On the remote control, press the button and move to Settings > Support
using the directional button.
Step2. To enable automatic updates, select Software Update > Auto Update.
If the TV is connected to the network, you can have the TV’s software update itself automatically while you are watching the TV. When the background update is completed, it is applied the next time the TV is turned on.
To update over the Internet now, select Software Update > Update Now.
New updates will be downloaded and installed on your TV. Updates usually take a few minutes, please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically.

[ Appendix ] How to prepare the USB Memory Drive (All OS)
Case2. Zip file download
1. Download the firmware file from Samsung.com into your computer. File Name : T-PTMDUABC.zip
2. Connect the USB Memory Drive to the USB port of your PC. Copy the file to USB Memory Drive.
3. Follow below steps to extract the file and make a folder for firmware. The folder should have same name with the file and exist in the root directly An extracting process might be different by application in PC
3-A. Click the file and `Extract All…’. Then select USB driver that files will be extracted.

T-PTMDUABC.zip

3-B. Make sure that USB Driver has a folder named `T-PTMDUABC’

T-PTMDUABC

T-PTMDUABC T-PTMDUABC

4. Safely disconnect the USB memory drive by clicking in `Safely Remove’ in Task Bar.

References

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>

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