ENGWE LE20 Cargo E Bike Owner’s Manual

: September 24, 2024
: ENGWE

Table of Contents

LE20 Cargo E Bike
Specifications
Product Information
Safety Notes
Contents
Functions
- Product Usage Instructions
Installation Guide
Maximum Load Capacity
Quick Start Guide
Additional Safety Notes
- FAQ
Q: Can I exceed the maximum load capacity?
Q: What should I do if I encounter a warning message on the

LE20 Cargo E Bike

“`html

Specifications

Model: Cargo L E 20
Maximum Load Capacity: 200 kg

Product Information

Safety Notes

Before using the electric bike, carefully read the Owner’s
Manual and understand its operation requirements. Ensure proper
storage of the manual and product certificate. Do not use the bike
until you fully understand its performance.

Functions

The bike features components like front and rear brakes, display
screen, battery level indicator, speed display, bell switch, shift
lever, throttle grip, turn signal display, and more.

Product Usage Instructions

Installation Guide

Warning: Use two people for dismantling and
installation. Ensure the system is switched off before
installation.

Maximum Load Capacity

The bike can handle a maximum load of 200 kg. Do not exceed this
weight limit for safety reasons.

Quick Start Guide

Unpacking: Follow the instructions to unpack the components
correctly.
Control Area: Check and ensure proper installation of all
components in the control area.

Additional Safety Notes

Warning: Ignoring safety warnings could result in personal
injury or damage to the bike. Follow all specified actions and
precautions mentioned in the manual.

FAQ

Q: Can I exceed the maximum load capacity?

A: No, it is recommended to always adhere to the specified
maximum load capacity of 200 kg for safety purposes.

Q: What should I do if I encounter a warning message on the

display screen?

A: If a warning message appears on the display screen, refer to
the Owner’s Manual for guidance on how to address the issue.

“`

Cargo L E 20
L E 20
Dear users! Before enjoying a pleasant ride, make sure to carefully read the Owner’s Manual, understand the relevant operation requirements, and properly store the Owner’s Manual together with the accompanying product certificate. Do not use the electric bike until you have fully understood its performance.

Safety notes Dear users
TmohfafeincOiuawallnatfeotre’fsra- mMsaialleinasurtiazeleadmyeosoucrrrislboeeclfsawlthaiteuhtehtshosereinpzeteidraflosoermprveaircnaectiseot,anfteaiaontnduirmnesta,iimsnateef.enWtayenncwoeitlemlsoe,ftafhenorddymosuoafidntithaeegnneaolnesccteitcrniacesbesdiikssteao.nTfcoteheiasnshpsaroonodcnuecaytso.upIfroyrsoisduibinhlega.veexpaenryieqnucees,tpiolenass,eplceoansseuclot nthtaisct the
S1.aPfeletaysneoetnessure you comprehend and adhere to the safety notes outlined in this manual to significantly mitigate risk. Upon entering public spaces, please abide by a2g3..lulTTindhhaeeitsliieonplnereosac.dtlruaicnctdbiislkonecoamtludlasewtsbisgeannoedpderfreoagrtuepldraotafieoccsnossir.odRnienamgl otaofifn- trhvoeiagdgiluabinidkteiwnlignh.eilPselierniadtshienegdmoanandnoutmauals .ieTnhittaeainussaaensraowffeifl- dlrboisaetadrnebscipekoefr.nosmibloethfoerrsanayndlovseshriecslueslt.ing from failure to follow the manual’s 45im.. FBmoeerfodyrioaeuteeraliynchiatniraiddl ersie,depekl,edcahisaoegoensnoessautirpcersituvoapttpheooarrtroefuarogfhmrelyethionefsoptrfeafcifctfiiafco .lrOaafntnecyer- lsyoaoolues’esretfaecasotmmen.feorrstaobrldeawmitahgtehdepparrotds.uIcftt,hyiosuprcoadnuvcetnmtuarkeeosnatbonpourmblaicl srooaudnsd.s, please stop riding 67– ..IInnAFddoviiorvvisiidddauufeeaaxtcllysseruueednnaidasnbeogrlnettshht,oeeuspsinpeafrerlsteuiudceninlpidcmaeetireott.fihnNaelesctavorgeehernoroulidfoo1eur6sdinaprurahegryesssa.ticrsiacwltalhyceptriervoimthieoibstiotdreudveefthrooicmillelnusesasirnse.gptrheissepnrto,druegcta.rTdhleesussoef othfethciisrcpurmodsutacntcisesp.rohibited in the following situations: — IIPnnrddeiigvvniiddauunaatllwssowwmhhooensae.rewuenigahbtlseetxocmeeadinthtaeinlimbaitla. nce or who struggle with balance due to underdeveloped motor skills. 89r1e..0gED.uxFoleoanrrtcoitiothsneaestcst.aaeukmetpiootnfteowfcfhehecantrigvueesiptnhrgoistthepicrsotipdorunocdatnuifdcttehianesbcyhauadsrewgeoerafotthhreeprobswiukeecrh, asaulswpsapnyloyswius,swreaeointf.f,iWsclihiapelplnyecdrhyeasrriogganidnasgt,etadhnipsdapircrtoisnd.gu.ct in a public area, ensure adherence to local safety laws and 1T112h..eITfmoyamonuiunwfiamacnitztuetroethrmeaosrsidsuikfmyoeyfsoinunjrouerlyilae,bcptillreiitacysbefiokbreei ,nspjuulerreaiestseoocrroebandiscuyalcntldtehfdeoalolmoffwaicgiaealllraepfsrtuoelmrt- isnpatglsefirsnotcmeluaumdninaagunt”dhCpoarruoiztcieeodendm”,wo”Dditaihfniccgaaeturito”inoasnn.,de”nWsuarrinnignga”dhinertehnecOewtonelor’csaMl laanwusaal.nd regulations.
Danger: Ignoring this warning could result in personal injury. To minimize harm to yourself and others. This notice specifies the actions you must take or avoid! Warning: Ignoring this warning could result in damage to the bike and its components. This notice specifies the actions you must take or avoid! Caution: Ignoring this warning could result in minor damage to the bike or impair its normal operation. This notice specifies the actions you should and should not take.

Contents

1111….123InPCFuaotncmrkcopitndioognunlesicsntttison

222b2222a……pa.123456tpQtIHHQHDneooouursisywwwiticpacklltttalkoooaoytprccsiseohoeetmnnartaartnogigtrneivuetocgeindtgtEehuneigdwee

33P3s3e…r.123elfPMcMMT- iarrnaaaouesiiuitnnpcinbttoeaeeltncennuetssiaaotnhnninoaccooeenntaicsnnegd

44w4m4….a123arSiAWPrnafertatoneerrdntrrvya- uasinccncaottcleyevpeescagrrasreaaurecgdmroievdareidcnetseedrasnd

TechnicaElNsGupWpEort Video

MENaGnuWaEl

Adpopwlenlaoapdp

adpopwgnolooagdle

Introduction

Front axle assembly

Manual

Charger

8-10 13-15 14-15 Wrench

Screwdriver

M4 M5 M6 Screwdrivers
1.1 Packing l ist

Saddle& Seat Tube

Foldable r iser and stem

Front Mudguard

Foldable pedal X2

Frame body

Front Tyre

Saddle
Seat Post Seat post quick-release
Turn Taillight Rear mudguard
Reflector Motor
Rear brake Tyre
Rear derailleur Chain

Introduction
Handlebar Stem Stem quick-release Foldable r iser Riser f oldable handle Battery compartment Headlight Suspension f ork Front mudguard Valve Front brake Crank Chianring
1.2 Components

Introduction

Ride dabtuattsownitching
M
Assist gear
f ont brake l ever

Display screen

Rear brake l ever

Lamp display Bluetooth display Turn signal Display

Battery l evel indicator Speed display

Bell Switch

Shift Lever Throttle grip
Turn tail l ight switch

TOMArvdaiepoxrimammgeeuettmeesrrpsepeeded

AAssssiisstt gear display/ Walk

Common f unctions
Power-on/off: Power On/Off: long press the button for 3 seconds to power on, long press the button for 3 seconds to power off. Assist gear adjustment: Press the or buttons to adjust the electric assist level. Walk Assist: press and hold the button to enter the assist mode. The speed is 6KM/H, and the screen displays the assist mode icon . Release the button , then the assist mode stops immediately, and the assist mode icon disappears. Throttle: The throttle on the US version has only one speed, with a maximum speed of 20 mph. Headlight Switch: Long press the button for 3 second to turn on the headlight. The headlight indicator icon will appear on the display interface. Long press the button again for 3 second to turn off the headlight, and the headlight indicator icon will disappear. Riding Data Switching: After the display is powered on, it defaults to showing real-time speed and trip distance. Short press the M button to cycle through trip distance (TRIP), total distance (ODO), average speed (AVG), maximum speed (MAX), riding time (TRIP TIME), and power (Power). Turn Signal Switch: Short press the “” or “” turn signal switch; the corresponding turn signal will light up, and the turn signal indicator icon will appear on the display interface. Short press for 1 second to turn off. Battery Display: When only the main battery is installed, the battery display icon shows only a single battery bar. When an auxiliary battery is installed, the battery display icon shows double battery bars. If the battery level is low, the battery bar will turn orange or red, reminding the user to recharge immediately.
1.3 Functions

Quick start guide
WARNING: Use two people for dismantling and installation. Before installing, make sure that the system is switched off and cannot be switched on accidentally.

Ma ximum l oa d 200k g

20 0 k g
2.1.1 Installation Guide- Warning

Quick start guide

1

2

3

4

5

2.1.2 Installation Guide – unpacking

M5
Correct installation results

Quick start guide M5

1
lTinheemcwouhvsietterreesdamfeatiyn
4

2 M5

3

M5

hpaenrMdptlueaebnkbeedairoscufiusrtlehcaeertnhtfotareattrmhtehedeetaonpd

5

6

7

2.1.3 Installation guide – control area

Quick start guide

Remove the screws and nuts for later use
M5

15

1

Remove

2

M5

3

4

2.1.4 Installation guide – f ront mudguard and headlight

M5 10 15
Remove the screws and nuts for later use
M5 5

Remove

1

2

4

5

15 15

Quick start guide

3

15

6

7

2.1.5 Installation guide – wheel

Quick start guide 1

The white safety line must remain covered
15 2

3 2.1.6 Installation Guide – Saddle Installation and Adjustment

aFonrdwaanrgdl/ebaadckjuwstamrdent
4

1
8 2

8
Make sure that the holes are aligned

Quick start guide

Make sure the spacer is installed inside the nut
8
3 2.1.7 Installation Guide – Tail Light Installation

Quick start guide

L

R

1

15 15

L 2 2.1.8 Installation guide – pedal

R
15 3

Quick start guide
asCsYoeomnugrbrbleaidktesuuhlcaacstebisoesnfeunsll!y!
2.1.9 Installation guide – as completed

Quick start guide

1

2

3

4

2.2 How to r emove t he battery

Please note that the front and rear battery keyholes and battery key codes should be the same in order to remove the battery Please note that the front and rear battery keyholes and battery key codes should be the same in order to remove the battery

Quick start guide

Two charging modes For the life of the battery, please d o not charge the battery under the sun!!!

Charge the battery on the frame directly

Remove the battery for charging (see 2.2 for the removal method of the battery)

Charging port

8A

charging t ime: 6-8h 3A

8fcrAhoamfArgStTihnceghoatfrfigmiceiera:cl2aw.n5ebhbesitpeu.rchased separately

Note: The battery has a small amount of electricity when the product leaves the factory. Before the product is used for the first time, please charge it fully.

S1.teSptasrt of charging: Fully insert the charger connector into the battery’s charging port, and then fully insert the charger’s power plug into the power s2i3no..dcSCikthcaeaatttr.uegssinitnhgdatitcitmahteeio:bnaab :totWeurhtye6in-s8tfuhhle.lychchaargrginegdi.ndicator lamp on the charger is red, it indicates that the charging is normal; When the indicator lamp is green, it c4dl.uoEsstnepdtlhuoegf .cbahtatregriyn’sg:duUsntpplluugg.thToecphoawrgeer pblyutghfeirmst,eathnoddthinednicraetmedovine the, ycohuarmgeurstcoinnsneertcttohrefbroamttetrhyeinbtaotttehrey.frTaomcehaarngdesbeyctuhreemit,eatnhdodthinendicclaotseedtihneb,ajtutestry’s

Note: The charger contains a high-voltage device. Unauthorized repairs are strictly prohibited due to the risk of danger. The battery and the charger must bssaiemdpdillalaercsee,dlseoimnfaeasn,steastf.ce.,)w. Aedlld- viteionntialalltye,dc,haanrdgidnrgymaareyan,obtebyoencdonthdeucrteeadchouotfdcohoilrdsrteonp, arenvdeanwt aacycfirdoemntasnliykfelaemlemctaribclael,sehxoprltocsiirvceu,iotsrahnadzafridreosudsuiteetmosra(sinucohr as Wafaterrn-isnagle:sIftyeoaumd.etect an unusual odor or if the battery or charger becomes excessively hot during charging, stop charging immediately and contact the

2.3 How to charge

Quick start guide

BlSoetofesoepr,ee1unssiuAnrgdejttuhhsaettiptnhrgoedtpuhocewt,hepraliensadssuleeffbfiocalielronawtn, atdhnesdaitndaskdteallelaaptpiornopgruiaidteertiodiinngstparllottheectcioonrrmesepaosnudriensg. components, pay attention to check whether the firmware is
rPeleleaasseeaadrjeufsutltlhyefahsatenndeledb.ar and saddle to the proper riding height for the user’s height and make sure the saddle tube quick release and the vertical tube quick Nisootpet:iImt iasl,rebcuotmnmo heingdheedr tthhaant tthheehsaandddlleebtaurbbeesaafdejtuystsecdalteo. a comfortable height for your riding habits, and the saddle adjusted to the height of your pelvis

SteTuprn2:onSwthietbcahttoenrytphoewepro: wTuernr oanntdheapdojuwsetr stwhietchhetoadthleig”hi”tp/tousirtinont.ail light
indLTiocuanrntgoinrgicoonntishpeornteu,srssnhtohtaretilplirgehbstsu:t1Stshooonrffft.oprraebssou”t 3″s”eco”ntudrannsdigtnhaelsscwreitecnhltihgehntstuhpe.turn tail light turns on, at the same time the display’s left and right turn signal Adjust the headlights so that they can illuminate the area 10m ahead.

RemainingInBdaictatetoryr

Battesrywpitocwheesr

Press for 3s to power

on, and hold for 3s

Step 3: Adjusting the RIDINGgEAR

to power off

Turn Tail l ight Switch

S1thswetirgtecehaisrtnhisoespruioditwianbegrlemaftootdrheriesaltacimtciovere,dlbyinufgltaitttorcotahanedbrcoeoarndiddcidtoieonnndasit,sitoahnensogarrnmedaatpleberritksheoe.nsallonpeeeodfst.hTeherobaidke, tihseeqgrueipatpeerdthweitghe5argceaanrsb,eclaicdkjuosntetdheacpcoowrdeirn”g+l”y,.”N-“otgee:aWrhbeuntttohnetboiksweiitscihngpeaasr0s.,

Siansectrretehqaeuseigreeoadrrddteuocrfriinerasgtsteahntehdreisdtgeae.ratr,

Step 4: Pure Electric Start Method
Tyveowruissistottanhroet fartinghdhetctlhhimaronbtdtmlleeobhraaersehoaanslfli- yltyho. rNnoeotttslepe:etTeohdhe,eUlp.S. with a maximum speed of 20 MPH.

SThteeplef5t:bBrarkaekiseintended for the front wheel, while the right brake is intended for the rear wheel. To brake, first engage the right brake, followed by the left, to slow
down the bike until it comes to a complete stop.

Warning: Avoid abruptly applying the front wheel brake on its own, as this can easily destabilize the bike’s center of gravity and lead to a fall.

2.4 Quick operation

Quick Start guide
2BI1f..rtiNEghnahetvtednigreeatsfhtaseeuStPelhtteetsrisePnotegtnrsisa,noAlginuzsaatdotliiozoPannotiwoSoetentmrtSiOneeftgeftstiTniMymgoseeunM,ruWen:hneWeueie:tdlhSsShi,niozye1rot0Iunpsfrceoeacrsonmsnftadohtsleilooonfw,poStorphweeeesdrbtinueLigmtptsooitnnbI,entlolfooonnwrgamvtpaoigrteicaosutnses,ttthSohyemrsotMiuezgmemhyIetnohnfueourrmbmsueeattntttouiionnintgte,somB:easnt.ttTeehrryetIahndefjopuresmtrasaobtniloeansli ,ezPtatotiinwognesrs-inOetcntliuPndagsess:mwUnoeinrtduS.Seetttitninggss,, and Restore Factory Settings. 3. Enter Parameter Adjustment Mode: Short press M to select a setting. The parameter will begin to flash, indicating that it is ready to be adjusted. Short press t4h.eSaveoSrettinbgustatnodn RtoetmurondtiofytthheeMseelneuc:teLodnpgapraremsesteMr.(for 3 seconds) to exit and save the settings.
Descriptions of each menu item are provided below, with commonly used functions in bold:

Backlight Brightness Settings: 01 represents the dimmest setting, 05 Auto Lamp When this function is switched on, the headlights turn on

represents the brightest setting. Metric/ Imperial Unit Settings (Union): Adjust speed and distance units. In

automatically in dark situations. System Information ( System Info): Displays software and hardware

the unit settings menu, press the or button to switch between options. To information. It is not recommended for users to modify this setting.

return to the settings menu, select “Exit” and short press M . To toggle Battery Information ( Battery Info): In the battery information menu, short

between Km and Mile units, select “Km/Mile” and short press M

press M to return to the settings menu.

Auto Power Off (Auto Off): The auto power-off time can be set within a range of 00 to 90 minutes, with 00 representing no auto power-off. The default

Power-On Password Settings ( Password): You can change or disable the power-on password (the default setting is off). To enter the power-on

is 5 minutes.

password settings, press the or button to toggle between options. Short

Wheel Size Information (Wheel Size): The adjustable wheel size range is 1 to 32 inches, with a default of 23 inches. It is not recommended to change this setting.

press M to select OFF/ON, which will either disable or enable the power-on password. If you wish to set a password, select ONand enter the desired password. Short press M to move between digits from left to right, and use

Speed Limit Information (Speed Limit): The default speed limit is 25 km/h the or button to adjust the values. After setting the password, select Exit

(EUversion) or 28 mph (USversion). The EUversion cannot be changed. The US to save the settings and return to the previous menu.

version can be adjusted, but any setting above 28 mph is invalid.

2.5 Display setting

Quick start guide UsSeAAveaerPPrhPPGcihcDLuolofeigodwsirnen”BalfiEonnonaddrgdiRwEnaegneng”gdisfwtIrnroaesmttAiaoAlPnlpaPptiSotnore/Google Play, then download and install it on your phone.
LE20 LE20
··· ABCWBfolltuhnueeenretnteofoitcolhlotti:nethShgvseBeielnheiancitrchdtclheitenh:iigentsfhivoneerhbmsilecuaaleteritcoothonoe,tbdchelvimcceokhon”idcnelceelocs,mttwehpdiell,leucbtsleeiec”drkic ,”slaCpicolpkanosynpete- hdcue.tp”cwotomincpdolonewtneewbctiul,ltataonpndpatehnaerd,ncajlupicmokpp”-utCopotnwhfieinrpmdro”ewv,ipothruoesmnpeapngtsetetarhftetheuerssBeulrucwceethosesotfhtuhelrbcotinondmnienacgktepioaang.vee.hicle connection.
ENGW E-xxxx
Start r iding
2.6 How to cONNECT ENGWE APP

Quick start guide

····RCCCseStlllgtiiiaacccarkkkrrtdt:prflCireeanslisuiiduscssihmkeonttfgetohowtesophtsaoectutaophrsnrteeterbicrntueouhctreteodorriunndesgcitenoo,rgtrbihd.sreibinnpogga.ugunepdwtthoilelarvveirettuhurianclletyoaotrrhdnesotditc,ekiftapcuaalgtnesbtfaerotuem.setdhenobromttaolmly:and

start

recording
This block

the ride.
displays the following

functions

and

content

1. Headlight Click on the light icon to switch on the headlights.

2. Speed: Real-time display of the current riding speed.

3. Battery l evel: The icon will be displayed to monitor the remaining battery level and

ensure timely charging when the battery is low.

4. Positioning Signal: It shows the GPSsignal strength of the cell phone,

which is the same as the home page.

5. Bluetooth connection signal: If the connected model is not a BLE model,

Map Window: Show current position,

or there is noconnected model, the Bluetooth status is not displayed.

keep it in the center of the window and show

the track after you start recording.

Duration: t he actual riding time, and the total time spent in non-pause state. Distance: all non-zero riding mileage recorded in non-pause state, when clicking start to start recording. Altitude: current real-time elevation. Pause and Continue buttons.
fQiSMnoeuefraoesShrrssucemathpligpoape&nttosihFoFrrAnetoQe.MudgebhsaUsAcaskPge:PerUssfescaeearrednfbcceaahectedekcbg.kaoctrhikzeeisdFAciQant,temogoaonpriuezreaadl,tilioonngtoiasActiptcipvsipfteioeelsdic ,byvaeachnkidctlyoeptahefetaernrid-nsfaEol- reBmsikareetipfoelnye,dmibfeatshcskeaptgyerposeb, .Alepmp qstuilelsctaionn’trbeeplsioelsv,eedn,tyeorpurcisaenincofonrtmacattEionngwanedcoutshtoemr reerlasteerdvice

·t··oVsSEViwnweewtiihtrtcaicVchnhel.cehdeiMecoflaaefMnuvIeanlestgfhsovaeiecrgmmleheieaclnitlseitot::nww:hyheoenunvcueashneircclhoeapAsyimtshoseerevleetchhtieacdnleaoisrnedfoqeSrufemaaauralcltthtoi,o&t1nuF.vrAneQhoinclteh ,eclsicwkitocnhaonfyveohniecloefBthweilvlephoipcFleueespdtbtoahceeknptoepr- tuhpewveinhdicolewliosnt pthaegele. ft, users click “confirm”button
2.6 How to cONNECT ENGWE APP

maintenance Precautions

S1e2ct3wc4o5ehooxx…..naaaaiDDPWUmmftttnemrseooshhbpet.er1epennyuovrf2nleoossnslgeoathntteaa:iwud.tbpcnndmidhwlatddjiesuomlareaes.dksdrtlpgtdeaiietifnaeanhunricceldergafetairsnniretsotnsfhditglmogeeoeapcncmtrrhheatheore.neareipfklicrtegecbgrtbohchriahniithtatknergtioregieb.egcfriiTltittnyenbhhehcgeicetdekthoicreefsnenihrlcatefobaedibcmgrurdtigufkirallimireednccaigaeaiotnnil,ndtogchitdinmohflaoy,smereitbmnnerpsbeegmohoyssdto,ns,ihdieubefceeivlnoecdnabntacctsnitnaiku.iaoeoreWaletcntwbhftbiuoooueieltrnfnihlsntcdoscooaiitroluntnaectgtlidaurooa.nisontKu,ei,tngewtxih,hgnepeagpocotrlerhrksteeniwehezaleaeebatsrtcheayibitkoeslirolekniyosfc,e.aranbaFaflsovouewaortltbfyiamedystoycfrareolems

6p.oDwoenr,oatdtodu- ocnhitnhsetalilvlaetcioonmopfoanuednitosdoefvtihceese,leetcct.r.ic bicycle with wet hands or metal objects. For example: the battery interface, battery charging port, charger connector, etc.. 7. Do not disassemble the electrical components without authorization to prevent liquid and metal filings from entering the components. 8. Do not expose the bike to sunlight/rainstorm for a long time to prevent parts from aging. 9. If the bike needs to be cleaned, please wipe down the frame using water mixed with a neutral detergent. Do not remove and wash the internal parts with water to prevent short circuits.

Note: Non-professionals are strictly prohibited from carrying out maintenance, and should contact customer service or go to our designated professional maintenance station for maintenance in case of failure.

Driving safety: Please observe national and local traffic regulations and pay attention to driving safety.

1. It is strictly prohibited for persons under 16 years of age to drive electric-assisted bicycles 5. Riding in rainy or snowy days, the braking distance will be lengthened, so pay attention to

on the road, and do not lend them to people who will not be able to manipulate the

decelerating and slowing down. in inclement weather such as rainstorms, try to Use by

electric-assisted bicycle.

people travelling in vehicles to avoid danger.

2. Please drive in non-motorised lanes and do not exceed the maximum speed limit of local 6. Please observe traffic rules carefully and do not drink and drive, drive with one hand or

regulations.

ride with both hands spreading the handlebars.

3. Electrically-assisted bicycles should carry persons or objects in accordance with the law. 7. Try to wear brightly coloured clothes that are not too tight, with open cuffs and that allow

4P1..rATeul-wRrinadyoesnIwnthsepeaerpcaotpwioreonrp, cehresackfewtyhheethlmeretthaenidndfaicstaetnortshoenhtehlme ientshtraurmneesnstwahreilenorirdminagl,.and check w2.hCehtehcekrwthheepthoewretrhseufpropnlyt iasnsdurffeiacirelnigth; ting is normal, and whether the angle of the headlight

you to move around freely, and wear low-heeled shoes or trainers wherever possible. 5. Check the brake handle, brake commissioning should make the brake reliable, reset flexible, the tail light should be on when braking. 6. Check whether the tyre pressure is normal, there are no cracks and abnormal wear and

l3i.gChhtiencgkitshnaotrtmhealh.orn of the electrically-assisted bicycle is in good sounding condition. 4th.aCthtehcekftahsattenthineghsacnrdelwebsa(orraqnudicsekartepleoasstea)rearaedtjiugshtte.d to the proper position and make sure

tear, as well as nails, stones, glass and other sharp objects into the Tire. 7. Check that the wheel screws are locked and that the stirrup reflectors are not lost, broken or contaminated.

Notes on the way 1. For your safety and the safety of others, please consciously abide by traffic rules. 2. Before riding, you must wear a safety helmet, as well as take other relevant safety precautions.

4. In rainy and snowy weather, the braking distance should be increased appropriately, and you should concentrate on riding slowly and cautiously to prevent side-slipping and falling. 5. Before stopping, please lower the mechanical gear for the next ride.

3. When the vehicle is first started, accelerate slowly so as not to accelerate too quickly and

lose control.

Pushing and parking precautions

1. Turn off the power switch when pushing to prevent accidents caused by unintentionally 3. When stopping the car, you should support the foot support on the level ground and turn

turning the throttle when pushing.

off the power.

2. When pushing uphill or carrying heavy objects, you can turn on the boost mode to assist in 4. Please maintain and clean the car regularly to keep it in the best condition.

pushing.

3.1 maintenance Precautions

maintenance Precautions

V1.eEhliecclterimc-aaisnstiestneadnbciecyacnledsshealvf-ecbheeecnk adjusted perfectly before leaving the factory, if there is any doubt, please contact the manufacturer or supplier.

23a4…nMIdCtahiasiednrcjeupkcsatotrhemtedsmtsfyrueercneqhdupaeerdsenshttslhayuanrttdeotlfhemrbeeaaqpkrua,eerftotnhsltdetlyoitnrtbgaoenrkislseumeebrpir,sissictaiaoidtnnedtdplhea(,eerst.negsoa.frtlfmertoxuanibbltelreaa,xnfarlgneoednb.tewaaintrhidnogruesta, amrnaiydxldaelbse,nacoexrlnmetrabeleitsayhr.ianLfogto,ssf,leryewnauhrteasexallenadnbdesaccrrheinawginss,,sffhrooornuktlbdaobnwedltrsiegeahtr,tpwenehdeedaellisnbesthaimroiunel.gds,beetcch.)ebceked

fm5i.lloIefndytohwusitofhirn3sd#ot.chaaltcituhme l-obsassepdarltusbarriceadnatm(gargeeadse, s)uecvheraysh: balrfaakeyepaarddsu, crihnaginuss,et;yarensd,tehtac.t,3y0o#uocialnbefinadddaeldoctoaltrheepcahirapino,ingteatorsrheipftlaccaebtleh,efmoo,tbruetstbse, ectacr.eefvuelrtyo

two replace

them with parts of the same type and specification.

M1.oPtloerasMeadinotneontaonpceen the motor base and end cover after sealing treatment.

2b3..aTTkhhedee

mmtoooattvooorrisidshdwoauamltdearbgpeeroktooefpttthoceIlPemaXo5nt,,opnrl.oeafosreedigonnoobtjfelcutssh, cthoerrmosoivtoerliwquitihdsaawnadtegragsuesnsohroluetldtheentmerottohresmubotmoer,ragnedd

the motor shell should not be knocked and in water. When the water level reaches the

centre of the hub of the motor, it may cause a short circuit in the internal wiring of the vehicle and damage to the electrical components.

B1.aLtittehriyumMabianttteenryahnacsea large capacity, long life, light weight and other characteristics, its service life and your way of use is closely related, do not wait for 3i2n ..sIIunnfittfhiicaeileccnahtsapergooiwfnlegorcnbagen-tfoebrremefucnhlloa ,nritg- uiisnsgree,,cdyooomunmnoteeesntddoteroedcftohoracarhglaeorntghgeetfiolmitrhe6i,~up8mlehbaosauetrtsmeerayakcfeohratmihmaoebr,eittthohefaclnohntawgrgeosinhtgoshufroresuqpludeernnmottloye.nxtche,eadn1d2ithiosusrtsr.ictly prohibited to store it at a loss; once the battery voltage reaches the state of loss, it will cause great damage to the battery and can not be restored, resulting in damage to the battery.

DouArNsGpEeRc: iDaol mnoatindtiesnmaanncteleptohineto.ld battery without permission, it should be recycled according to the location designated by the local government or by WprAoRhNibINitGe:dBfartotmeribeesisnhgoeuxlpdonsoetdbteoctlhoesesutonoinphenotflwaemaethseorr.high temperature heat sources, batteries should not be thrown into the fire, and are strictly

3.2 Maintenance and self-inspection

maintenance Precautions General Troubleshooting
s ymptomatic
Vehicle does not work

Possible causes
Low battery Poor connection of electrical parts Incorrect
starting sequence

Common Solutions
Charge the battery Clean and retighten connectors Start the vehicle in the correct order (refer to 2.5)

not enough mileage

Insufficient tyre pressure

Check tyres for air leaks and fill them with sufficient air

High uphill, windy, frequent braking, overloading, etc. Recommended to ride with pedal assist or to adjust the riding line Please contact

Faulty, damaged or ageing batteries

ENGWE after-sales team for a solution.

Battery not charging

Poor charger connection Damaged charger
Batteries stored for long periods of time without regular charging

Reconnect the charger Replace the charger Contact the ENGWE after-sales team for a solution.

Motor does not work after power up

Loose or damaged motor cable Loose or damaged petcock
Damaged motor

Reconnect or replace cable Tighten or replace throttle Contact the ENGWE after-sales team for a solution.

Abnormal acceleration or l ow speed

Loose or damaged throttle Low battery

Tighten or replace the throttle Fully charge the battery

tEecolNrenoGctWutarEbcict’lsaeEleNslcGeyoWcsttdEeri’emcsaa.lfBltyee-laro- sswsailsaetresedttehbaeimkme. coasrttcsoamremeoqnuifpapueltdcwoditehsatofahuelltpdyeoteucttrioounbslyesstheomotththateaplrloowblsetmh.eIfmaeftaeurlttocoddisepalapypfeaaurlst,csotodpesoipfethraetrieonisiammmaeldfuiantcetliyonanindthe

Error Code

Error Code Event

0x01

Controller Phase Line Overcurrent Fault

0x02

Controller Power Line Overcurrent Fault

0x03

Controller HALLFault

0x04

Brake Fault

0x05

Controller Temperature Fault

0x06

Motor Temperature Fault

3.3 Fault checking and troubleshooting methods

Service guide

Warranty principles

1p2..roUFtaseielcurtsrioesnhooulautwsldi,dtoehpteehcreaowtmeaparanrandnyutuysnesiciftoocrpmoerlrayencfdutlltyfhilaescmtchoaeridnwinapgrarrtatonsttayhfetoebrreltiqghuaeitrwieomanr;eranntstyopfethriiosdm, athneuacol.mAnpyanpyerisforremspaonncseibfalieluforer

due to production quality reasons, according repairing but need to charge as appropriate;

to

the

consumer

Wt3o.aAthrftreearbneatxttyceerceydomivnaegnrtuahfegacewtuaarrnreardnttodyeupnresaruitoriedosanafftdeetreytthaaneidlrseapvloaicdempoelnluttoiofnthoefbthaetteenryv,irtohnemcoemntp.any will always supply at the factory price, but the battery must be recycled one to one and returned

Item

Accessory name warranty period

Warranty Description

basic part electric component

chassis
Fork, handlebar, f olding r iser, s eatpost t yres
Seat cushions, brakes, brake discs, brake handles
CgrHrseeheuralaaabernfrastspk,s,iessdvhh,Moisfiotfocustclsidkdn,gigfaFnoulbyfgoaiswntrqordghuree,beisscreteeksplra,,irvctfeopholoeotasatsi,ntsbse,qrhc,auiecfintceiktsnr,ge CPSBBCeoarooanvtwntkesteeeirrnr,ro,yBgBCllaCaaBeotbtratt,vleteeCetrreh,ryy,rGaCByCaroaoguCvtevogterevee,rre,r,P,yrTPPr,hCoioPmrowowovatweeetrrlrreye,O/Or,BAffOTfaufofBtBxfrtriqrelaaiurakkyeerey,
Headlights, tail lights

12 months 12 months 1 months 3 months
6 months
12 months 6 months

Natural deformation, open welding, desoldering fracture phenomenon, quality problems due to poor manufacturing by the manufacturer to provide warranty replacement; self-modification,
collision damage, etc. will not be warranty replacement No warranty replacement for puncture of tyre by sharp objects, collision damage of spare
parts, etc. No warranty replacement for human damage, self-modification, collision damage of spare
parts, etc.
Short-circuit, burnout, performance failure due to poor manufacturing, etc. will be replaced by the manufacturer’s warranty; water ingress, broken wires, human damage,
etc. will not be replaced under warranty.

electrical machinery

Movement, Hall, Bearing, Clutch

12 months

coPvreorbedlebmystshuecmh aansupfhaacsteurfearil’usrwneoa,tbrrcuaornvntety-r;oefudatubHlytastllhs,uedcwehmaarasrgabnnreotytki.esantwioinre, sb,ewaraitnegrninogisrees,se,tec.tca.raere

batteries

Battery Top Cover, Battery Bottom Cover, Battery Compartment, Cells

12 months

If the battery fails to charge, or the capacity is less than 70%, the manufacturer will provide warranty replacement (the battery warranty period will not be recalculated, and the replacement battery will be calculated according to the remaining warranty period). No warranty replacement for man- made damages.

NOTE: None of the Limited Warranty applies to any subsequent owner or other transferee of the Electrically Assisted Bicycle.

4.1 After-sales service and warranty coverage

Service guide

Warranty Description

123… PWParairvrtrasatwnetidyllistbiameswseeasmtrarbarltnystoefrfdotimhnestchtrheiacdtragatecerc,oobfradptatuenrrccyhe,awmsieot;htotrh,ewwillanrroatngtiyvepewraiorrda;nty;

C645o… WFWnothhrroeeolnnltehtorhetsher,epbwraahatrtotceslcereoiesvfsseto,hhcreiihcewlaserhogiosfelrtreehsvpemeawhiurihsectodleel,e,nwtsvhaueerrhrreaiecntlwhetyaifltalcabiall,reldtlnhsaoe,biewmnlvalaiorniringcateneisstn,ycacoenemxcrctepiefmlpiecttuaeftso;etrsbtoehfrcceaoernrmifeoodrnmotuhittsyidnaunaedptoortohqfeeusrasrliieotlynepavalrornebtpldeaomircsup;moiennt,tasnmdumstubset

not be disassembled presented;

privately.

W7te.asBtrairntatgensrttyaywnCdaaarrrraddnstatyontdodettMaekraemianinoteennwe- ahfonertc-hoeenrReietwbcaoerlrroadnngtsy,tiontchaeswe oarfrbaantttyercyovperorabgleeWm, aasnr,dryaothnuetnnyeweCdaartrroadrnettyu.rn the battery to the manufacturer first according to the battery

unit (of measure)

user

nsaumrneamaned

t elephone number

mail address

Date of purchase

colour

Bike model

invoice number

Bike registration number

Motor number
Maintenance r ecords

dates

Maintenance content

note

4.2 Warranty cards and maintenance records

Product Parameter Product Model Frame Material Maximum l oad top speed Motor torque battery capacity Maximum r ange Tyre size tyre pressure Charger charging t ime waterproof r ating vehicle weight

LE20 aluminium 200KG/ 440lbs. 28mph US version5 assist gears 75nm US version 921wh Li-ion(Single Battery) 180km / 112mile* (sINGLE Baterry) 20 x 3” Front / Rear Not more than 20 PSI 48V 3A 6~8HOURS IPX5 36.8kg / 81lbs. (sINGLE Baterry)

Service guide 1842 wh Li-ion (optional dul-battery) 350km / 217mile* (optional Dual-BatTery) 41.5kg / 91lbs. (optional Dual-BatTery)

Maximum range is measured on a flat road with a full charge, a load of 75kg, a temperature of 25°Cand a humidity of 70%, in first-gear power mode. Actual results may vary depending on gear, temperature, load, wind speed, road conditions and other factors.

4.3 Product Parameter Sheet

Service hotline: +33 805980036 (EU) Working time: 9am to 6pm (GMT+1), Monday to Friday. +39 800776809 (EU) Working time: 9am to 6pm (GMT+1), Monday to Friday. +18442007117 (U.S.)Working time: 9 a.m. to 6 p.m. (PST-8 Time), Monday to Friday Official website: www.engwe-bikes.com, www.engwe-bikes-eu.com, www .engwe-bikes-uk.com, www.engwe-bikes.de If you have any questions or suggestions about the manual, please contact us at the following e-mail address Contact usservice@engwe-bikes.com

TechnicaElNsGupWpEort Video

MENaGnuWaEl

Adpopwlenlaoapdp

adpopwgnolooagdle