Q CELLS H4 Solar Storage System User Manual

September 20, 2024
Q CELLS

H4 Solar Storage System

Product Information

Specifications

  • Model: Q.HOME CORE H4 / A4 / H5 / A5
  • Operating Modes: ON-Grid, Off-Grid, Seamless Transfer
  • Features: Q.VOLT Overview, Q.SAVE Overview

Product Description

The Q.HOME CORE is a versatile energy storage solution designed
to provide efficient power management for residential and
commercial use. With features like Q.VOLT Overview and Q.SAVE
Overview, this system offers reliable performance and seamless
integration with your existing power setup.

Safety

Prioritize safety when installing and operating the Q.HOME CORE
system. Please read the safety instructions provided in this manual
carefully to ensure safe usage.

Power On/Off

To turn on the Q.HOME CORE, follow the instructions outlined in
section 4.1. For shutting down the system, refer to section 4.3.
Additionally, the Dark Start button can be used as described in
section 4.2.

LED Status

The LED status indicators on the Q.HOME CORE provide visual
feedback on the system’s operational status. Refer to section 5 for
detailed information on interpreting these indicators.

Using the Q.OMMAND HOME App

Enhance your user experience by utilizing the Q.OMMAND HOME app.
Section 6 provides guidance on how to effectively use the app for
monitoring and controlling the Q.HOME CORE system.

Operating Mode

The Q.HOME CORE offers various operating modes such as ON-Grid,
Off-Grid, and Seamless Transfer. Familiarize yourself with these
modes by referring to section 7 for detailed explanations.

Features

Explore the advanced features of the Q.HOME CORE system detailed
in section 8. From energy optimization to seamless power transfer,
this system is designed to meet your diverse energy needs.

Maintenance

Ensure the longevity of your Q.HOME CORE system by following the
maintenance instructions provided in section 9. Regular cleaning
and upkeep will help maintain optimal performance.

Full Warranty

Refer to section 10 for information on the full warranty
coverage for the Q.HOME CORE system. Adhering to the guidelines in
this manual is crucial to maintaining warranty validity.

FAQ

Q: What should I do if the LED status indicates an error?

A: In case of an error indicated by the LED status, refer to the
troubleshooting section in the manual or contact customer support
for assistance.

USER MANUAL
Q.HOME CORE
H4 / A4 / H5 / A5

Table of Contents
1 Information in this Manual ………………………………………………………………….. 4
1.1 About This Manual ……………………………………………………………………………………………………… 4 1.2 Target Group……………………………………………………………………………………………………………….. 4 1.3 Symbols Used in This Manual ……………………………………………………………………………………. 4
2 Safety ………………………………………………………………………………………………. 5
2.1 Intented Use ………………………………………………………………………………………………………………… 5 2.2 Safety Precaution………………………………………………………………………………………………………… 5 2.3 Earth Fault Alarm…………………………………………………………………………………………………………. 6 2.4 Product Safety Labels ………………………………………………………………………………………………… 6 2.5 Disposal……………………………………………………………………………………………………………………….. 7
3 Product Description ………………………………………………………………………….. 8
3.1 Q.VOLT Overview………………………………………………………………………………………………………. 8 3.2 Q.SAVE Overview………………………………………………………………………………………………………. 9 3.3 Specifications …………………………………………………………………………………………………………….10
4 Power On/Off …………………………………………………………………………………. 12
4.1 Turnig On Q.HOME CORE ………………………………………………………………………………………12 4.2 Using the Dark Start button ………………………………………………………………………………………12 4.3 Turning Off Q.HOME CORE…………………………………………………………………………………….13
5 LED Status ……………………………………………………………………………………… 14
6 Using the Q.OMMAND HOME App …………………………………………………. 15
6.1 Getting Started…………………………………………………………………………………………………………..15 6.2 Main Menu Overview ………………………………………………………………………………………………..16 6.3 Using the Dashboard Tab………………………………………………………………………………………….16 6.4 Using the Overview Tab …………………………………………………………………………………………… 17 6.5 Using the Report Tab………………………………………………………………………………………………… 17 6.6 Changing the User Information…………………………………………………………………………………18 6.7 Viewing the Installation Information ………………………………………………………………………….18 6.8 Setting the Energy Backup ……………………………………………………………………………………….19

7 Operating Mode ……………………………………………………………………………… 20
7.1 ON-Grid Mode ………………………………………………………………………………………………………… 20 7.2 Off-Grid Mode…………………………………………………………………………………………………………..22 7.3 Seamless Transfer………………………………………………………………………………………………………24
8 Features………………………………………………………………………………………….. 25
8.1 Protection……………………………………………………………………………………………………………………25 8.2 Power Derating ………………………………………………………………………………………………………….25 8.3 Power Quality Response…………………………………………………………………………………………..25 8.4 Battery Management…………………………………………………………………………………………………26 8.5 Demand Response Modes (DRMS) ………………………………………………………………………..27 8.6 Dark Start……………………………………………………………………………………………………………………27
9 Maintenance …………………………………………………………………………………… 28
9.1 Cleaning the Cover……………………………………………………………………………………………………28
10 Full Warranty …………………………………………………………………………………… 29

1 Information in this Manual
1.1 About This Manual
This is the installation manual for Q.HOME CORE H4 / A4 / H5 / A5. Please read this installation and user manual carefully before installing and operating Q.HOME CORE H4 / A4 / H5 / A5. It contains important safety instructions. The warranty will be void if you fail to follow the instructions in this manual.
1.2 Target Group
Electricians and qualied technicians who are allowed to install and to connect electrical systems.
1.3 Symbols Used in This Manual

This symbol indicates a hazardous situation which could result in death or serious injury, if not avoided.

This symbol indicates a hazardous situation which could result in minor or moderate injury, if not avoided.

Note

Prohibited. This indicates valuable tips for installation of the product.

4

2 Safety
The safety section may not include all regulations for your locale; personnel working with Q.HOME CORE H4 / A4 / H5 / A5 must review applicable federal, state and local regulations as well as the industry standards regarding this product.
2.1 Intented Use
Q.HOME CORE H4 / A4 / H5 / A5 is designed for residential use only. It should not be used for commercial or building. It is a single-phase, Grid-connected system of solar energy sources and LiIon Battery energy storage. Q.HOME CORE H4 / A4 / H5 / A5 uses solar energy power connected to the input/output terminal installed on the side of the device in order to: · charge the Li-Ion Battery energy storage, · provide a supply to the household load, and · convert direct current (DC) electricity of the Battery to alternating current (AC) to discharge as
household single-phase load or electric system. This device should not be used for any purpose other than the purpose described in this installation manual. Any substitute use of this device, random change in any of its parts, and use of components other than sold or recommended by Q CELLS will nullify the product’s guarantee. For example, Q CELLS Li-Ion Battery energy storage should not be replaced by other manufacturer’s Battery storages. For further information on proper use of this device, contact the Q CELLS ServiceHotline.
2.2 Safety Precaution
The following safety precautions and the warning messages described in this section must be observed. If any of the following precautions are not fully understood, or if you have any questions, contact the customer support for guidance.
· All work on the ESS and electrical connections must be carried out by qualied personnel only.
· High voltages in power conditioning circuits. Lethal hazard of electric shock or serious burns. Wear rubber gloves and protective clothing (protective glasses and boots) when working on high voltage/high current systems such as the inverter and battery systems.
· This product provides a safe source of electrical energy when operated as intended and as designed. But a potentially hazardous circumstance such as excessive heat or electrolyte mist may occur due to improper operating conditions, damage, misuse and/or abuse.
· Do not connect or disconnect PVs, batteries, and grid connectors with the power on. Otherwise, it may generate electric arcs or sparks, causing fire or injury.
· Do not open the enclosure while the inverter is operating. Touching live inner components may lead to electric shock, causing death or serious injury.
· Before maintenance, turn off the equipment and strictly comply with the safety precautions stated in this manual.
5

Safety

· This product is intended to be used for PV source inputs and residential home grids (AC 230V). If not used as intended, the protection provided by the equipment may be impaired.
· This product is designed appropriate for two-PV string structure. Therefore, the PV string 1 and PV string 2 must be connected to PV input 1 and PV input 2, respectively. Do not split one PV string output for connecting it into the PV input terminal 1 and input terminal 2.
· After disconnecting the inverter from the battery pack or PV, wait 5 minutes to discharge the inverter.
· Do not touch the PV cable when the product is connected to the PV arrays. When the photovoltaic array is exposed to light, it supplies DC voltage to the product.
· In case of short circuit, high-voltage components inside the inverter may influence the product or other properties. Cover the product or take other precautions to prevent metal objects from entering inside during installation and wiring.
2.3 Earth Fault Alarm
When an earth fault occurs, the inverter stops operation and the buzzer operates for 2 minutes. Note: This feature is only supported on models released in Australia.
2.4 Product Safety Labels

Wear eye protection at all times (installation, maintenance, etc.)

Follow the instruction in this manual for service and replacement.

Caution: Risk of Eelectirc Shock Alternating current (AC) and direct current (DC) sources are connected to this device. To prevent risk of electric shock during installation or maintenance, ensure that all AC and DC connections are disconnected.
Caution: Hot Surface Metallic parts of enclosure may be hot during operation.
Caution: Risk of Electric Shock Hazardous voltage is still present 5 minutes after all power sources have been disconnected. Wait for at least 5 minutes before maintenace to prevent electric shock.
Warning: Explosion Do not expose to heat or flame. Keep away from flammable substances.
Warning: Corrosive Subsatances Leaking Do not disassemble or modify the battery. Otherwise, corrosive substances may leak.

6

Safety
2.5 Disposal
1 Disposal of Q.VOLT
· When this crossed-out wheeled bin symbol is attached to a product, it means the product is covered by the European Directive 2002/96/EC.
· All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities.
· The correct disposal of your old appliance will help prevent potential negative consequences for the environment and human health.
· For more detailed information about disposal of your old appliance, please contact your city office, waste disposal service or the shop where you purchased the product.
2 Disposal of Q.SAVE
· When this crossed-out wheeled bin symbol is attached to batteries/accumulators of your product, it means they are covered by European Directive 2006/66/CE.
· This symbol may be combined with chemical symbols for mercury(Hg), cadmium(Cd) or lead(Pb) if the battery contains more that 0.0005% of mercury, 0.002% of cadmium or 0.004% of lead.
· All batteries/accumulators should be disposed separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities.
· The correct disposal of your old batteries/accumulators will help to prevent potential negative consequences for the environment, animal and human health.
· For more detailed information about disposal of your old batteries/accumulators, please contact your city office, waste disposal service or the shop where you purchased the product.
7

3 Product Description
3.1 Q.VOLT Overview

1 2 3
4

56 7 8

9

BAT IN BMS IN

14
F

10

11 12 13

1 Front cover 2 LED indicator 3 Inner cover 4 Wiring cover 5 Battery power connector 6 PV switch 7 PV connector (H4 / H5 only)

8 Grid and Load port 9 Communication port 10 BMS Connector 11 USB Port 12 LAN / DRM port 13 Wi-Fi / LTE Dongle port 14 Dark Start switch

Note For information about how to open the covers, refer to the installation manual.

8

3.2 Q.SAVE Overview

Product Description
4

1 2 3

7

8

5

6

9
1 Front cover 2 Inner cover 3 Wiring cover 4 Battery module 5 Relay board

6 BMS board 7 Battery DC Switch 8 Battery Power Connector 9 BMS Connector

9

Product Description

3.3 Specifications

H4

A4

H5

A5

GENERAL PRODUCT INFORMATION Dimensions Inverter Module / Battery Module (W × H × D) [mm] Weight Inverter Module / Battery Module [kg] Operating Temperature Range [°C] Relative Humidity [%] Protection Degree / Class Mounting Max. Operating Height without Power Loss [m] Cooling Method Product Warranty / Performance Warranty Noise Emissions Over Voltage Category Communications Remote Monitoring Software Update Energy Management System

460 × 700 × 221, 238 (From Wall)

37.5 / 61.1

33.9 / 61.1

37.5 / 61.1

33.9 / 61.1

Q.VOLT: -20 to +60 / Q.SAVE: -10 to +45

4 to 100 (Condensing)

IP65

Wall-Mounted or Floor-Mounted Options

2,000

Natural air cooling

15 / 15 years

40 dB (A) @ 1 m

OVC II (DC) / OVC III (AC)

LAN, RS485, CAN, Wi-Fi(optional), LTE(optional)

Web, Mobile & App

Online update

Integrated

PV DATA (DC)

Max. Input Usable Power [kWp]

8.0 (4.0 per MPPT)

8.0 (4.0 per MPPT)

Max. Input Voltage [Vdc]

600

600

Start Input Voltage / MPP Voltage Range [V] Number of Independent MPPTs

120 / 90 to

120 / 90 to

550

550

2

N/A

2

N/A

Number of DC Input Pairs per MPPT

1

1

Max. Input Current per MPPT / Max. Short Circuit Current per MPPT [A]

15 / 20

15 / 20

DC Connection Type

MC4

MC4

GRID DATA (AC)

Max. Apparent Power / Rated Output Power [kVA / kW] 5 (4.6 for DE) / 5 (4.6 for DE)

5 / 5

Nominal Voltage / Range [V] Nominal Grid Frequency / Range [Hz] Feed-in Phases / Connection Phases Nominal Current / Max. Current / Max. Over-Current Protection [A] Power Factor Range Total Harmonic Distortion [%]

230 / 184 to 264

230 / 180 to 260

50, 60 / -5 Hz to +5 Hz

Single / Single

21.7 / 25 / 30 (20 / 25 / 30 for DE)

21.7 / 25 / 30

0.95 lagging to 0.95 leading 0.8 lagging to 0.8 leading

5

BACKUP POWER OUTPUT (ALTERNATING CURRENT) Connection Phases

Single

10

Product Description

Rated Apparent Power / Rated Power(Only Battery) [kVA / kW] Rated Apparent Power / Rated Power (With PV) [kVA / kW] Rated Voltage [V] Rated Frequency [Hz] Switch over Time to Backup Power Support by PV during Backup Power Operation EFFICIENCY MPPT Efficiency [%] Max. Efficiency (PV to Grid) [%] Max. Efficiency (PV to Battery) [%] Max. Efficiency (Battery to Grid) [%] BATTERY UNIT (DC) Battery Technology Battery Energy [kWh] Battery Usable Energy [kWh] Max. Charge Power [kW] Max. Discharge Power [kW] Converter Technology Rated Battery Voltage / Battery Voltage Range [Vdc] Maximum Charge / Discharge Current [A] Depth of Discharge (DoD) [%] CERTIFICATES AND APPROVALS Inverter Model Name Battery Model Name
Certificates and Approvals

H4

A4

H5

A5

3.3 to 4.5 / 3.3 to 4.5 @ 1 Battery
Pack 5 / 5 (DE: 4.6) @ 2 Battery
Pack

3.3 to 4.5 / 3.3 to 4.5 @ 1 Battery
Pack 5 (DE: 4.6) / 5 (DE: 4.6) @ 2 Battery
Pack

3.3 to 4.5 / 3.3 to 4.5 @ 1 Battery Pack
5 / 5 @ 2 Battery Pack

5 (4.6 for DE) / 5 (4.6 for DE) (max)

5 / 5 (max)

230

50, 60

less than 0.1 seconds

YES

99.9

99.9

97

N/A

97

N/A

97.8

97.8

96.3

Lithium-ion

6.8 / 13.7 / 20.5 (6.86 kWh / pack)

6.51 / 13.03 / 19.55

2.8 to 3.8 @ 1 Battery
Pack 5 @ 2 Battery
Pack

2.8 to 3.8 @ 1 Battery
Pack
5 (DE: 4.6) @ 2 Battery
Pack

2.8 to 3.8 @ 1 Battery Pack 5 @ 2 Battery Pack

3.3 to 4.5 @ 1 Battery Pack 5 (DE: 4.6) @ 2 Battery Pack

3.3 to 4.5 @ 1 Battery Pack 5 @ 2 Battery Pack

Non-isolated

202.8 / 168.0 to 228.2

16.9 / 20

95

Q.VOLT H4.6S

Q.VOLT A4.6S

Q.VOLT H5S Q.VOLT A5S

Q.SAVE B6.8S

VDE-AR-N 4105:2018, CE, IEC 62109-1, IEC 62109-2, IEC 62040-1, IEC 62619, IEC 62477-1, EN 61000-6-2, EN 61000-6-3, IEC 60068.252, EN 60730-1 ANNEX.H

AS/NZS 4777.2:2020, CE, IEC 62109-1, IEC 62109-2, IEC 62040-1, IEC 62619, IEC 62477-1, EN 61000-6-2, EN 61000-6-3, IEC 60068.252, EN 60730-1 ANNEX.H

11

4 Power On/Off
4.1 Turnig On Q.HOME CORE
To turn on the Q.HOME CORE:
1 Turning on the AC circuit breaker. 2 Turning on the PV switch.
3 Turning on the battery DC switch.
4.2 Using the Dark Start button
To turn on Q.HOME CORE when there are no PV and Grid: Press the Dark Start button for about 10 seconds.
· Once the power is supplied and the LED turns blue, release the Dark Start button. · Once the inverter enters the Off-grid mode and starts operation, the LED turns green.
12

Power On/Off
4.3 Turning Off Q.HOME CORE
If the AC circuit breaker cannot remain switched on after commissioning (e.g. because the new meter has not yet been installed), the DC switch on the hybrid inverter must remain switched on to avoid deep discharge of the battery. Alternatively, the device can also be switched off completely. To turn off the Q.HOME CORE:
1 Turning off the battery DC switch.
2 Turning off the PV switch.
3 Turn off the AC circuit breaker in the junction box.
Note After turning off the Q.HOME CORE, the DC and PV swiches can be locked for safety. For details about locking the DC and PV swiched, see “16 Power Off” in the installation manual.
13

5 LED Status

After turning on the Q.HOME CORE, check the status of the LED indicator on the front. The meanings of the LEDs by color and behavior are as follows:

LED Color Sky Blue Magenta Green Blue Red Yellow White

LED Behavior Solid
Flashing Solid
Flashing Solid
Flashing Solid Solid
Flashing Solid
Flashing Solid

Description Charging or discharging in online mode Standby in online mode Charging or discharging in offline mode Standby in offline mode Charging or discharging in off-grid mode Standby in off-grid mode All operations are paused Major and minor error status Critical error status Setup in progress Connecting to the network Upgrading firmware

14

6 Using the Q.OMMAND HOME App
6.1 Getting Started
Search and install Q.OMMAND HOME on the Apple AppStore or Google Play Store.
1 Log In
When you install and run the app initially, you have to select the server to access. Then, when you run it again, it starts from the login step (Step 3).
1 Select the server to access between Austarlia and Europe.
2 Tap SAVE. 3 Enter your ID and password and tap LOGIN, or use a social login.
Note If you don’t have your account yet, select “Don’t Have an Account? Register” at the bottom of the login screen to register for membership. You can also select a social login to register for membership.
2 Sign Up 1 Read and agree to the terms and conditions. 2 Tap NEXT. 3 Enter your name, Home ID, ID and password.
· Home ID is the household identification number and necessary information when creating your user account and is provided by the installer.
2 Tap SAVE.
15

Using the Q.OMMAND HOME App

3 Log Out 1 Tap on the right top of the screen. 2 Tap Logout.
6.2 Main Menu Overview

1

2

3

1 Dashboard: Provides a variety of real-time information about the system. 2 Overview: Provides various usage analysis information. 3 Report: Provides hourly, daily and monthly history for energy usage.

6.3 Using the Dashboard Tab

1 Energy Flow & Inventory

Flow: Updates the PV generation amount, the battery charging/discharging amount, the household power consumption amount, and the grid system power information every 3 seconds. You can view the current household energy flow at a glance.
Inventory: Shows the current PV/battery capacity installed in the household.

2 Live Load

Updates the household power consumption every 3 seconds.

3 Today Chart

Visualizes today’s generation and consumption amounts (24 hours) Top numbers indicate cumulative values of respective charts.

16

Using the Q.OMMAND HOME App

4 You Saved

Shows how much power is saved in % or amount ($, , etc.). · To change the cost unit, tap the unit .

6.4 Using the Overview Tab
The Overview tab shows the power usage pattern of the month compared to that of the same month of the previous year.
· Generation: PV generation amount · Consumption: Household power consumption amount · Charging: Battery charging amount · Discharging: Battery discharging amount · Feedin: Power sales to the grid system · Demand: Power purchase from the grid system

6.5 Using the Report Tab
The Report tab provides hourly, daily and monthly history for Generation, Consumption, Feedin, Demand, Charge, Discharge, and the detailed information of Battery SOC (State of Charge, 0 %: empty, 100 %: full). · Battery SOC is provided only in the hourly report. · Tap the calendar to select the date.

17

Using the Q.OMMAND HOME App
6.6 Changing the User Information
1 Tap on the right top of the screen. 2 Tap User Info.
3 Change the desired item (E-mail, password, etc.). 4 Tap SAVE.
6.7 Viewing the Installation Information
1 Tap on the right top of the screen. 2 Tap Installation Info.
3 Selet the desired tab.
· Product: Provides the product information such as the serial no., Home ID, etc. · Installer: Provides the contact information for the installer. · Address: Provides the installation location
1
18

Using the Q.OMMAND HOME App
6.8 Setting the Energy Backup
The charging amount of the battery should be maintained above a certain range considering situations such as blackout. By setting the Energy Backup option, you can set the battery to discharge only up to the specific amount under normal circumstances and backup energy can be used when blackout occurs. To set the energy backup:
1 Tap on the right top of the screen. 2 Tap Control.
3 Tap Edit. 4 Adjust the slider or enter the value (%) for the energy backup.
5 Tap Save.
19

7 Operating Mode

7.1 ON-Grid Mode

1 Daytime On-Grid
· PV Power > Load Power: The PV power is preemptively supplied to the household load (Critical load + Main Load), and then it charges the battery. If PV energy remains, it is operated according to the operation mode as below. – Self consumption mode: The remaining PV energy is supplied to Grid. – Zero export mode: Q.VOLT decreases the PV generation amount.
· PV Power < Load Power: If the PV power is less than the household load (Critical load + Main Load) power, the battery discharges to provide the short household load energy. If the PV + battery power is less than the load power, the short load power is supplied from the grid system.

H4 / H5

Q.VOLT

Critical Load

With current No current

PV power generation Q.SAVE Charging Discharging

Main Load

Recloser

Energy

Meter

Grid

A4 / A5

Q.SAVE

Q.VOLT

Charging

Discharging

Critical Load

With current No current

PV Inverter
PV power generation

Recloser

Energy

Meter

Grid

Main Load

20

Operating Mode

2 Nighttime On-Grid

While the battery discharges, it supplies energy to the load. If the battery power is not enough to supply energy to the household load (Critical load + Main Load), the short power is supplied from the grid system.
H4 / H5

Q.VOLT

Critical Load

With current No current

Q.SAVE Discharging

A4 / A5
Q.SAVE

Q.VOLT

Discharging

PV Inverter

Recloser

Energy

Meter

Grid

Main Load

Critical Load

With current No current

Main Load

Recloser

Energy

Meter

Grid

3

21

Operating Mode

7.2 Off-Grid Mode

1 Daytime Off-Grid
· PV Power > Load Power: The PV power is preemptively supplied to the household load (Critical Load), and then it charges the battery. Then, when the battery is fully charged, the inverter lowers the PV power to generate as much as the household load (Critical load) power.
· PV Power < Load Power: If the PV power is less than the household load (Critical load + Main Load) power, the battery discharges to supply the short energy to the critical load. If PV + battery power is less than the load power, the inverter stops operating.

H4 / H5

Q.VOLT

Critical Load

With current No current

PV power generation Q.SAVE
Charging Discharging

A4 / A5

Q.SAVE

Q.VOLT

Charging Discharging

Recloser

Energy

Meter

Grid

Main Load

Critical Load

With current No current

PV Inverter
PV power generation

Main Load

Recloser

Energy

Meter

Grid

22

Operating Mode

2 Nighttime Off-Grid

While the battery discharges, it supplies energy to the load. If the battery power is not enough to supply energy to the household load (Critical Load), the inverter stops operating.
H4 / H5

Q.VOLT

Critical Load

With current No current

Q.SAVE Discharging

Main Load

Recloser

Energy

Meter

Grid

A4 / A5
Q.SAVE

Q.VOLT

Discharging

Critical Load

With current No current

PV Inverter

Recloser

Energy

Meter

Grid

Main Load

23

Operating Mode

7.3 Seamless Transfer

· On-grid Off-Grid: If disconnected due to a grid system failure during the on-grid operation, the inverter is disconnected from the grid system automatically and supplies power to the critical load seamlessly.
· Off-grid On-Grid: If the grid system power is restored during the off-grid operation, the inverter is automatically connected to the grid system after a certain period and operates in the on-grid mode.

H4 / H5

Q.VOLT

Critical Load

With current No current

On-Grid PV power generation
Q.SAVE
Charging Discharging

Recloser

Energy Meter

Grid

Main Load

Seamless Transfer

Q.VOLT

Critical Load

With current No current

PV power generation

Off-Grid

Q.SAVE

Charging Discharging

Recloser

Energy

Meter

Grid

Main Load

A4 / A5

On-Grid

Q.SAVE
Charging

Q.VOLT

Discharging

PV Inverter
PV power generation

Critical Load

With current No current

Recloser

Energy

Meter

Grid

Main Load

Seamless Transfer

Q.SAVE
Charging

Q.VOLT

Discharging

Critical Load

With current No current

Off-Grid

PV Inverter

Recloser

Energy

Meter

Grid

PV power generation

Main Load

24

8 Features

8.1 Protection

Q.HOME Core has the following protective features to prevent equipment and persons from being damaged due to external accidents or equipment failure: · Short circuit protection · Over voltage / over current · Over temperature · Insulation resistance surveillance · Residual current protection · Anti- islanding protection
8.2 Power Derating

Q.HOME Core limits the output power on over-temperature

120

to protect the inverter from overload or other potential 100
errors. If the temperature does not drop beyond a certain

period, the inverter stops its operation.

80

60

Inverter Power Level (%PMax)

40

20

0

8.3 Power Quality Response

105 °C Temperature (°C)

· Active Power Response:The inverter supports the active power response mode according to the grid code to support the grid system.
– Volt-Watt: The input and output active powers are limited by the response curve according to the inverter operation mode (charging and discharging) and the grid system voltage. This response is supported only in Australia and New Zealand.

POWER INPUT, Pcharge /Prated-ch(%)

100

90

80

70

60

50

40

30

20

10

0

V W1-ch

V W2-ch

INVERTER VOLTAGE, V

MAXIMUM POEWR LEVER, P/S rated (%)

120

100

80

60

40

20

0

V W1

V W2

INVERTER VOLTAGE, V

– Frequency-Watt: The input and output active powers change by the response curve according to the inverter operation mode (charging and discharging) and the grid system frequency. This response is supported only in Australia, New Zealand, and Germany.

100

f ULCO

f Transition

f Pmin

100

f Pmax

f stop-ch

f LLCO

Power Output

INVERTER POWER LEVEL (%PMAX)

INVERTER POWER LEVEL (%PMAX)

0

0

Power Input

-100

-100

49.0

49.5

50.0

50.5

51.0

FREQUENCY (Hz)

51.5

52.0

52.5

47.0

49.5

48.0

48.5

49.0

49.5

50.0

50.5

51.5

FREQUENCY (Hz)

25

Features

· Reactive Power Response: The inverter supports the reactive power response mode according to the grid code to support the grid system.

– Volt-var: The inverter outputs the reactive

Supplying 60

power by the response curve according to the

50

grid system voltage. This response is supported 40

only in Australia and New Zealand.

30

20

REACTIVE POWER LEVEL, Q/S rated (%)

10

0 V V1
-10

V V2

V V3

V V4

-20

-30

-40

-50

-60 Absorbing

INVERTER VOLTAGE, V

– Cos (P) curve: If the output power is

cos

generated 50% or higher, the inverter outputs

the lagging reactive power according to the

0.95

active power response curve. This response is

supported only in Germany.

1

0.2

0.5

1
P/P Emax

under-excited over-excited

0.95

8.4 Battery Management

· Backup SOC: The minimum SOC that the battery maintains in order to supply power to the load in the case of Off grid.
– Battery SOC < Backup SOC (On-grid mode): Q.HOME CORE does not discharge the battery but only performs charging operation.
· Charge Management: If the PV power is greater than the load power, the inverter charges the battery. If the battery SOC reaches 100 %, the battery converter stops its operation not to be overcharged.
· Discharge Management: Discharge Management effectively prevents the battery from being damaged due to overcharge. If the battery SOC (State of Charge) reaches 5 % or the Backup SOC, it limits the battery discharge.
· Cell balancing: If the inter-cell potential difference exceeds the threshold voltage, the PCS automatically starts cell balancing control to prevent the battery from damage due to the potential difference among battery cells.
· Parallel Connection: In the Q.SAVE parallel connection, internal module relays is not connected if voltages are different between each battery module. Then, the battery management system automatically controls charging/discharging power of each battery to achieve the identical Q.SAVE voltage. When the voltage of each module becomes equal, the internal relays are connected.

Q.SAVE #2

Q.SAVE #1

Battery module

Battery module

Relay board

BAT

BAT

IN

OUT

Relay board

BAT

BAT

IN

OUT

26

Features

· Power derating: It limits the charging/discharging power on over-temperature /under-temperature to protect the battery from overload or other potential errors. If the temperature does not drop beyond a certain period, the BDC stops its operation.
8.5 Demand Response Modes (DRMS)

The inverter supports the DRM (Demand Response Mode) function as specified in AS 4777.2 2015.

Mode DRM 0 DRM 1 DRM 2 DRM 3
DRM 4
DRM 5 DRM 6 DRM 7
DRM 8

Discription The inverter is in the state of “Key-stop.” The import power from the grid is 0. The import power from the grid is no more than 50 % of the rated power. The import power from the grid is no more than 75 % of the rated power. The import power from the grid is no more than 100 % of the rated power, but subject to the constrains from other active DRMs. The export power from the grid is 0. The export power from the grid is no more than 50 % of the rated power. The export power from the grid is no more than 75 % of the rated power. The export power from the grid is no more than 100 % of the rated power, but subject to the constrains from other active DRMs.

8.6 Dark Start
Dark Start feature allows you to turn on Q.HOME CORE when there are no PV and Grid: For details about how to use the Dark Start, see “4.2 Using the Dark Start button” on page 12. Note In case of Dark Start, if the battery SOC is below 5%, Q.HOME CORE stops its operation and is turned off again.

27

9 Maintenance
9.1 Cleaning the Cover
Qualified Person Only! If Q.HOME CORE is dirty, clean the enclosure, the enclosure cover and the LED using only clean water and a soft cloth. Ensure that the Q.HOME CORE is free of dust, foliage and other dirty.
28

10 Full Warranty
Download the Q.HOME CORE warranty document from the QCELL web page or the following link (or the QR code), and make sure to read it carefully.
29

MEMO

MEMO

Q.HOME ESS Service for Europe, Germany

E-Service Haberkorn GmbH, Augustenhöhe 7, 06493 Harzgerode

TEL

+49 (0)39484 9763 85

EMAIL q.home@e-service48.com

Hanwha Q CELLS Australia Pty Ltd

Suite 1, Level 1, 15 Blue Street, North Sydney NSW 2060 Australia

TEL

+61 (0)2 9016 3033

EMAIL qhome.au@q-cells.com

Hanwha Solutions Corp.
Q CELLS 86 Cheonggyecheon-ro Jung-gu Seoul Korea 04541

Subject to change. © Q CELLS User_Manual_Q.HOME_CORE_2021-10_Rev01_KR

References

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