Q CELLS H4 Solar Storage System User Manual
- September 20, 2024
- Q CELLS
Table of Contents
H4 Solar Storage System
Product Information
Specifications
- Model: Q.HOME CORE H4 / A4 / H5 / A5
- Operating Modes: ON-Grid, Off-Grid, Seamless Transfer
- Features: Q.VOLT Overview, Q.SAVE Overview
Product Description
The Q.HOME CORE is a versatile energy storage solution designed
to provide efficient power management for residential and
commercial use. With features like Q.VOLT Overview and Q.SAVE
Overview, this system offers reliable performance and seamless
integration with your existing power setup.
Safety
Prioritize safety when installing and operating the Q.HOME CORE
system. Please read the safety instructions provided in this manual
carefully to ensure safe usage.
Power On/Off
To turn on the Q.HOME CORE, follow the instructions outlined in
section 4.1. For shutting down the system, refer to section 4.3.
Additionally, the Dark Start button can be used as described in
section 4.2.
LED Status
The LED status indicators on the Q.HOME CORE provide visual
feedback on the system’s operational status. Refer to section 5 for
detailed information on interpreting these indicators.
Using the Q.OMMAND HOME App
Enhance your user experience by utilizing the Q.OMMAND HOME app.
Section 6 provides guidance on how to effectively use the app for
monitoring and controlling the Q.HOME CORE system.
Operating Mode
The Q.HOME CORE offers various operating modes such as ON-Grid,
Off-Grid, and Seamless Transfer. Familiarize yourself with these
modes by referring to section 7 for detailed explanations.
Features
Explore the advanced features of the Q.HOME CORE system detailed
in section 8. From energy optimization to seamless power transfer,
this system is designed to meet your diverse energy needs.
Maintenance
Ensure the longevity of your Q.HOME CORE system by following the
maintenance instructions provided in section 9. Regular cleaning
and upkeep will help maintain optimal performance.
Full Warranty
Refer to section 10 for information on the full warranty
coverage for the Q.HOME CORE system. Adhering to the guidelines in
this manual is crucial to maintaining warranty validity.
FAQ
Q: What should I do if the LED status indicates an error?
A: In case of an error indicated by the LED status, refer to the
troubleshooting section in the manual or contact customer support
for assistance.
USER MANUAL
Q.HOME CORE
H4 / A4 / H5 / A5
Table of Contents
1 Information in this Manual ………………………………………………………………….. 4
1.1 About This Manual ……………………………………………………………………………………………………… 4 1.2 Target
Group……………………………………………………………………………………………………………….. 4 1.3 Symbols Used in This
Manual ……………………………………………………………………………………. 4
2 Safety ………………………………………………………………………………………………. 5
2.1 Intented Use ………………………………………………………………………………………………………………… 5 2.2 Safety
Precaution………………………………………………………………………………………………………… 5 2.3 Earth Fault
Alarm…………………………………………………………………………………………………………. 6 2.4 Product Safety Labels
………………………………………………………………………………………………… 6 2.5
Disposal……………………………………………………………………………………………………………………….. 7
3 Product Description ………………………………………………………………………….. 8
3.1 Q.VOLT Overview………………………………………………………………………………………………………. 8 3.2 Q.SAVE
Overview………………………………………………………………………………………………………. 9 3.3 Specifications
…………………………………………………………………………………………………………….10
4 Power On/Off …………………………………………………………………………………. 12
4.1 Turnig On Q.HOME CORE ………………………………………………………………………………………12 4.2 Using the
Dark Start button ………………………………………………………………………………………12 4.3 Turning Off Q.HOME
CORE…………………………………………………………………………………….13
5 LED Status ……………………………………………………………………………………… 14
6 Using the Q.OMMAND HOME App …………………………………………………. 15
6.1 Getting Started…………………………………………………………………………………………………………..15 6.2 Main Menu
Overview ………………………………………………………………………………………………..16 6.3 Using the Dashboard
Tab………………………………………………………………………………………….16 6.4 Using the Overview Tab
…………………………………………………………………………………………… 17 6.5 Using the Report
Tab………………………………………………………………………………………………… 17 6.6 Changing the User
Information…………………………………………………………………………………18 6.7 Viewing the Installation
Information ………………………………………………………………………….18 6.8 Setting the Energy Backup
……………………………………………………………………………………….19
7 Operating Mode ……………………………………………………………………………… 20
7.1 ON-Grid Mode ………………………………………………………………………………………………………… 20 7.2 Off-Grid
Mode…………………………………………………………………………………………………………..22 7.3 Seamless
Transfer………………………………………………………………………………………………………24
8 Features………………………………………………………………………………………….. 25
8.1 Protection……………………………………………………………………………………………………………………25 8.2 Power
Derating ………………………………………………………………………………………………………….25 8.3 Power Quality
Response…………………………………………………………………………………………..25 8.4 Battery
Management…………………………………………………………………………………………………26 8.5 Demand Response Modes
(DRMS) ………………………………………………………………………..27 8.6 Dark
Start……………………………………………………………………………………………………………………27
9 Maintenance …………………………………………………………………………………… 28
9.1 Cleaning the Cover……………………………………………………………………………………………………28
10 Full Warranty …………………………………………………………………………………… 29
1 Information in this Manual
1.1 About This Manual
This is the installation manual for Q.HOME CORE H4 / A4 / H5 / A5. Please read
this installation and user manual carefully before installing and operating
Q.HOME CORE H4 / A4 / H5 / A5. It contains important safety instructions. The
warranty will be void if you fail to follow the instructions in this manual.
1.2 Target Group
Electricians and qualied technicians who are allowed to install and to connect
electrical systems.
1.3 Symbols Used in This Manual
This symbol indicates a hazardous situation which could result in death or serious injury, if not avoided.
This symbol indicates a hazardous situation which could result in minor or moderate injury, if not avoided.
Note
Prohibited. This indicates valuable tips for installation of the product.
4
2 Safety
The safety section may not include all regulations for your locale; personnel
working with Q.HOME CORE H4 / A4 / H5 / A5 must review applicable federal,
state and local regulations as well as the industry standards regarding this
product.
2.1 Intented Use
Q.HOME CORE H4 / A4 / H5 / A5 is designed for residential use only. It should
not be used for commercial or building. It is a single-phase, Grid-connected
system of solar energy sources and LiIon Battery energy storage. Q.HOME CORE
H4 / A4 / H5 / A5 uses solar energy power connected to the input/output
terminal installed on the side of the device in order to: · charge the Li-Ion
Battery energy storage, · provide a supply to the household load, and ·
convert direct current (DC) electricity of the Battery to alternating current
(AC) to discharge as
household single-phase load or electric system. This device should not be used
for any purpose other than the purpose described in this installation manual.
Any substitute use of this device, random change in any of its parts, and use
of components other than sold or recommended by Q CELLS will nullify the
product’s guarantee. For example, Q CELLS Li-Ion Battery energy storage should
not be replaced by other manufacturer’s Battery storages. For further
information on proper use of this device, contact the Q CELLS ServiceHotline.
2.2 Safety Precaution
The following safety precautions and the warning messages described in this
section must be observed. If any of the following precautions are not fully
understood, or if you have any questions, contact the customer support for
guidance.
· All work on the ESS and electrical connections must be carried out by
qualied personnel only.
· High voltages in power conditioning circuits. Lethal hazard of electric
shock or serious burns. Wear rubber gloves and protective clothing (protective
glasses and boots) when working on high voltage/high current systems such as
the inverter and battery systems.
· This product provides a safe source of electrical energy when operated as
intended and as designed. But a potentially hazardous circumstance such as
excessive heat or electrolyte mist may occur due to improper operating
conditions, damage, misuse and/or abuse.
· Do not connect or disconnect PVs, batteries, and grid connectors with the
power on. Otherwise, it may generate electric arcs or sparks, causing fire or
injury.
· Do not open the enclosure while the inverter is operating. Touching live
inner components may lead to electric shock, causing death or serious injury.
· Before maintenance, turn off the equipment and strictly comply with the
safety precautions stated in this manual.
5
Safety
· This product is intended to be used for PV source inputs and residential
home grids (AC 230V). If not used as intended, the protection provided by the
equipment may be impaired.
· This product is designed appropriate for two-PV string structure. Therefore,
the PV string 1 and PV string 2 must be connected to PV input 1 and PV input
2, respectively. Do not split one PV string output for connecting it into the
PV input terminal 1 and input terminal 2.
· After disconnecting the inverter from the battery pack or PV, wait 5 minutes
to discharge the inverter.
· Do not touch the PV cable when the product is connected to the PV arrays.
When the photovoltaic array is exposed to light, it supplies DC voltage to the
product.
· In case of short circuit, high-voltage components inside the inverter may
influence the product or other properties. Cover the product or take other
precautions to prevent metal objects from entering inside during installation
and wiring.
2.3 Earth Fault Alarm
When an earth fault occurs, the inverter stops operation and the buzzer
operates for 2 minutes. Note: This feature is only supported on models
released in Australia.
2.4 Product Safety Labels
Wear eye protection at all times (installation, maintenance, etc.)
Follow the instruction in this manual for service and replacement.
Caution: Risk of Eelectirc Shock Alternating current (AC) and direct current
(DC) sources are connected to this device. To prevent risk of electric shock
during installation or maintenance, ensure that all AC and DC connections are
disconnected.
Caution: Hot Surface Metallic parts of enclosure may be hot during operation.
Caution: Risk of Electric Shock Hazardous voltage is still present 5 minutes
after all power sources have been disconnected. Wait for at least 5 minutes
before maintenace to prevent electric shock.
Warning: Explosion Do not expose to heat or flame. Keep away from flammable
substances.
Warning: Corrosive Subsatances Leaking Do not disassemble or modify the
battery. Otherwise, corrosive substances may leak.
6
Safety
2.5 Disposal
1 Disposal of Q.VOLT
· When this crossed-out wheeled bin symbol is attached to a product, it means
the product is covered by the European Directive 2002/96/EC.
· All electrical and electronic products should be disposed of separately from
the municipal waste stream via designated collection facilities appointed by
the government or the local authorities.
· The correct disposal of your old appliance will help prevent potential
negative consequences for the environment and human health.
· For more detailed information about disposal of your old appliance, please
contact your city office, waste disposal service or the shop where you
purchased the product.
2 Disposal of Q.SAVE
· When this crossed-out wheeled bin symbol is attached to
batteries/accumulators of your product, it means they are covered by European
Directive 2006/66/CE.
· This symbol may be combined with chemical symbols for mercury(Hg),
cadmium(Cd) or lead(Pb) if the battery contains more that 0.0005% of mercury,
0.002% of cadmium or 0.004% of lead.
· All batteries/accumulators should be disposed separately from the municipal
waste stream via designated collection facilities appointed by the government
or the local authorities.
· The correct disposal of your old batteries/accumulators will help to prevent
potential negative consequences for the environment, animal and human health.
· For more detailed information about disposal of your old
batteries/accumulators, please contact your city office, waste disposal
service or the shop where you purchased the product.
7
3 Product Description
3.1 Q.VOLT Overview
1 2 3
4
56 7 8
9
BAT IN BMS IN
14
F
10
11 12 13
1 Front cover 2 LED indicator 3 Inner cover 4 Wiring cover 5 Battery power connector 6 PV switch 7 PV connector (H4 / H5 only)
8 Grid and Load port 9 Communication port 10 BMS Connector 11 USB Port 12 LAN / DRM port 13 Wi-Fi / LTE Dongle port 14 Dark Start switch
Note For information about how to open the covers, refer to the installation manual.
8
3.2 Q.SAVE Overview
Product Description
4
1 2 3
7
8
5
6
9
1 Front cover 2 Inner cover 3 Wiring cover 4 Battery module 5 Relay board
6 BMS board 7 Battery DC Switch 8 Battery Power Connector 9 BMS Connector
9
Product Description
3.3 Specifications
H4
A4
H5
A5
GENERAL PRODUCT INFORMATION Dimensions Inverter Module / Battery Module (W × H × D) [mm] Weight Inverter Module / Battery Module [kg] Operating Temperature Range [°C] Relative Humidity [%] Protection Degree / Class Mounting Max. Operating Height without Power Loss [m] Cooling Method Product Warranty / Performance Warranty Noise Emissions Over Voltage Category Communications Remote Monitoring Software Update Energy Management System
460 × 700 × 221, 238 (From Wall)
37.5 / 61.1
33.9 / 61.1
37.5 / 61.1
33.9 / 61.1
Q.VOLT: -20 to +60 / Q.SAVE: -10 to +45
4 to 100 (Condensing)
IP65
Wall-Mounted or Floor-Mounted Options
2,000
Natural air cooling
15 / 15 years
40 dB (A) @ 1 m
OVC II (DC) / OVC III (AC)
LAN, RS485, CAN, Wi-Fi(optional), LTE(optional)
Web, Mobile & App
Online update
Integrated
PV DATA (DC)
Max. Input Usable Power [kWp]
8.0 (4.0 per MPPT)
8.0 (4.0 per MPPT)
Max. Input Voltage [Vdc]
600
600
Start Input Voltage / MPP Voltage Range [V] Number of Independent MPPTs
120 / 90 to
120 / 90 to
550
550
2
N/A
2
N/A
Number of DC Input Pairs per MPPT
1
1
Max. Input Current per MPPT / Max. Short Circuit Current per MPPT [A]
15 / 20
15 / 20
DC Connection Type
MC4
MC4
GRID DATA (AC)
Max. Apparent Power / Rated Output Power [kVA / kW] 5 (4.6 for DE) / 5 (4.6 for DE)
5 / 5
Nominal Voltage / Range [V] Nominal Grid Frequency / Range [Hz] Feed-in Phases / Connection Phases Nominal Current / Max. Current / Max. Over-Current Protection [A] Power Factor Range Total Harmonic Distortion [%]
230 / 184 to 264
230 / 180 to 260
50, 60 / -5 Hz to +5 Hz
Single / Single
21.7 / 25 / 30 (20 / 25 / 30 for DE)
21.7 / 25 / 30
0.95 lagging to 0.95 leading 0.8 lagging to 0.8 leading
5
BACKUP POWER OUTPUT (ALTERNATING CURRENT) Connection Phases
Single
10
Product Description
Rated Apparent Power / Rated Power(Only Battery) [kVA / kW] Rated Apparent
Power / Rated Power (With PV) [kVA / kW] Rated Voltage [V] Rated Frequency
[Hz] Switch over Time to Backup Power Support by PV during Backup Power
Operation EFFICIENCY MPPT Efficiency [%] Max. Efficiency (PV to Grid) [%] Max.
Efficiency (PV to Battery) [%] Max. Efficiency (Battery to Grid) [%] BATTERY
UNIT (DC) Battery Technology Battery Energy [kWh] Battery Usable Energy [kWh]
Max. Charge Power [kW] Max. Discharge Power [kW] Converter Technology Rated
Battery Voltage / Battery Voltage Range [Vdc] Maximum Charge / Discharge
Current [A] Depth of Discharge (DoD) [%] CERTIFICATES AND APPROVALS Inverter
Model Name Battery Model Name
Certificates and Approvals
H4
A4
H5
A5
3.3 to 4.5 / 3.3 to 4.5 @ 1 Battery
Pack 5 / 5 (DE: 4.6) @ 2 Battery
Pack
3.3 to 4.5 / 3.3 to 4.5 @ 1 Battery
Pack 5 (DE: 4.6) / 5 (DE: 4.6) @ 2 Battery
Pack
3.3 to 4.5 / 3.3 to 4.5 @ 1 Battery Pack
5 / 5 @ 2 Battery Pack
5 (4.6 for DE) / 5 (4.6 for DE) (max)
5 / 5 (max)
230
50, 60
less than 0.1 seconds
YES
99.9
99.9
97
N/A
97
N/A
97.8
97.8
96.3
Lithium-ion
6.8 / 13.7 / 20.5 (6.86 kWh / pack)
6.51 / 13.03 / 19.55
2.8 to 3.8 @ 1 Battery
Pack 5 @ 2 Battery
Pack
2.8 to 3.8 @ 1 Battery
Pack
5 (DE: 4.6) @ 2 Battery
Pack
2.8 to 3.8 @ 1 Battery Pack 5 @ 2 Battery Pack
3.3 to 4.5 @ 1 Battery Pack 5 (DE: 4.6) @ 2 Battery Pack
3.3 to 4.5 @ 1 Battery Pack 5 @ 2 Battery Pack
Non-isolated
202.8 / 168.0 to 228.2
16.9 / 20
95
Q.VOLT H4.6S
Q.VOLT A4.6S
Q.VOLT H5S Q.VOLT A5S
Q.SAVE B6.8S
VDE-AR-N 4105:2018, CE, IEC 62109-1, IEC 62109-2, IEC 62040-1, IEC 62619, IEC 62477-1, EN 61000-6-2, EN 61000-6-3, IEC 60068.252, EN 60730-1 ANNEX.H
AS/NZS 4777.2:2020, CE, IEC 62109-1, IEC 62109-2, IEC 62040-1, IEC 62619, IEC 62477-1, EN 61000-6-2, EN 61000-6-3, IEC 60068.252, EN 60730-1 ANNEX.H
11
4 Power On/Off
4.1 Turnig On Q.HOME CORE
To turn on the Q.HOME CORE:
1 Turning on the AC circuit breaker. 2 Turning on the PV switch.
3 Turning on the battery DC switch.
4.2 Using the Dark Start button
To turn on Q.HOME CORE when there are no PV and Grid: Press the Dark Start
button for about 10 seconds.
· Once the power is supplied and the LED turns blue, release the Dark Start
button. · Once the inverter enters the Off-grid mode and starts operation, the
LED turns green.
12
Power On/Off
4.3 Turning Off Q.HOME CORE
If the AC circuit breaker cannot remain switched on after commissioning (e.g.
because the new meter has not yet been installed), the DC switch on the hybrid
inverter must remain switched on to avoid deep discharge of the battery.
Alternatively, the device can also be switched off completely. To turn off the
Q.HOME CORE:
1 Turning off the battery DC switch.
2 Turning off the PV switch.
3 Turn off the AC circuit breaker in the junction box.
Note After turning off the Q.HOME CORE, the DC and PV swiches can be locked
for safety. For details about locking the DC and PV swiched, see “16 Power
Off” in the installation manual.
13
5 LED Status
After turning on the Q.HOME CORE, check the status of the LED indicator on the front. The meanings of the LEDs by color and behavior are as follows:
LED Color Sky Blue Magenta Green Blue Red Yellow White
LED Behavior Solid
Flashing Solid
Flashing Solid
Flashing Solid Solid
Flashing Solid
Flashing Solid
Description Charging or discharging in online mode Standby in online mode Charging or discharging in offline mode Standby in offline mode Charging or discharging in off-grid mode Standby in off-grid mode All operations are paused Major and minor error status Critical error status Setup in progress Connecting to the network Upgrading firmware
14
6 Using the Q.OMMAND HOME App
6.1 Getting Started
Search and install Q.OMMAND HOME on the Apple AppStore or Google Play Store.
1 Log In
When you install and run the app initially, you have to select the server to
access. Then, when you run it again, it starts from the login step (Step 3).
1 Select the server to access between Austarlia and Europe.
2 Tap SAVE. 3 Enter your ID and password and tap LOGIN, or use a social login.
Note If you don’t have your account yet, select “Don’t Have an Account?
Register” at the bottom of the login screen to register for membership. You
can also select a social login to register for membership.
2 Sign Up 1 Read and agree to the terms and conditions. 2 Tap NEXT. 3 Enter
your name, Home ID, ID and password.
· Home ID is the household identification number and necessary information
when creating your user account and is provided by the installer.
2 Tap SAVE.
15
Using the Q.OMMAND HOME App
3 Log Out 1 Tap on the right top of the screen. 2 Tap Logout.
6.2 Main Menu Overview
1
2
3
1 Dashboard: Provides a variety of real-time information about the system. 2 Overview: Provides various usage analysis information. 3 Report: Provides hourly, daily and monthly history for energy usage.
6.3 Using the Dashboard Tab
1 Energy Flow & Inventory
Flow: Updates the PV generation amount, the battery charging/discharging
amount, the household power consumption amount, and the grid system power
information every 3 seconds. You can view the current household energy flow at
a glance.
Inventory: Shows the current PV/battery capacity installed in the household.
2 Live Load
Updates the household power consumption every 3 seconds.
3 Today Chart
Visualizes today’s generation and consumption amounts (24 hours) Top numbers indicate cumulative values of respective charts.
16
Using the Q.OMMAND HOME App
4 You Saved
Shows how much power is saved in % or amount ($, , etc.). · To change the cost unit, tap the unit .
6.4 Using the Overview Tab
The Overview tab shows the power usage pattern of the month compared to that
of the same month of the previous year.
· Generation: PV generation amount · Consumption: Household power consumption
amount · Charging: Battery charging amount · Discharging: Battery discharging
amount · Feedin: Power sales to the grid system · Demand: Power purchase from
the grid system
6.5 Using the Report Tab
The Report tab provides hourly, daily and monthly history for Generation,
Consumption, Feedin, Demand, Charge, Discharge, and the detailed information
of Battery SOC (State of Charge, 0 %: empty, 100 %: full). · Battery SOC is
provided only in the hourly report. · Tap the calendar to select the date.
17
Using the Q.OMMAND HOME App
6.6 Changing the User Information
1 Tap on the right top of the screen. 2 Tap User Info.
3 Change the desired item (E-mail, password, etc.). 4 Tap SAVE.
6.7 Viewing the Installation Information
1 Tap on the right top of the screen. 2 Tap Installation Info.
3 Selet the desired tab.
· Product: Provides the product information such as the serial no., Home ID,
etc. · Installer: Provides the contact information for the installer. ·
Address: Provides the installation location
1
18
Using the Q.OMMAND HOME App
6.8 Setting the Energy Backup
The charging amount of the battery should be maintained above a certain range
considering situations such as blackout. By setting the Energy Backup option,
you can set the battery to discharge only up to the specific amount under
normal circumstances and backup energy can be used when blackout occurs. To
set the energy backup:
1 Tap on the right top of the screen. 2 Tap Control.
3 Tap Edit. 4 Adjust the slider or enter the value (%) for the energy backup.
5 Tap Save.
19
7 Operating Mode
7.1 ON-Grid Mode
1 Daytime On-Grid
· PV Power > Load Power: The PV power is preemptively supplied to the
household load (Critical load + Main Load), and then it charges the battery.
If PV energy remains, it is operated according to the operation mode as below.
– Self consumption mode: The remaining PV energy is supplied to Grid. – Zero
export mode: Q.VOLT decreases the PV generation amount.
· PV Power < Load Power: If the PV power is less than the household load
(Critical load + Main Load) power, the battery discharges to provide the short
household load energy. If the PV + battery power is less than the load power,
the short load power is supplied from the grid system.
H4 / H5
Q.VOLT
Critical Load
With current No current
PV power generation Q.SAVE Charging Discharging
Main Load
Recloser
Energy
Meter
Grid
A4 / A5
Q.SAVE
Q.VOLT
Charging
Discharging
Critical Load
With current No current
PV Inverter
PV power generation
Recloser
Energy
Meter
Grid
Main Load
20
Operating Mode
2 Nighttime On-Grid
While the battery discharges, it supplies energy to the load. If the battery
power is not enough to supply energy to the household load (Critical load +
Main Load), the short power is supplied from the grid system.
H4 / H5
Q.VOLT
Critical Load
With current No current
Q.SAVE Discharging
A4 / A5
Q.SAVE
Q.VOLT
Discharging
PV Inverter
Recloser
Energy
Meter
Grid
Main Load
Critical Load
With current No current
Main Load
Recloser
Energy
Meter
Grid
3
21
Operating Mode
7.2 Off-Grid Mode
1 Daytime Off-Grid
· PV Power > Load Power: The PV power is preemptively supplied to the
household load (Critical Load), and then it charges the battery. Then, when
the battery is fully charged, the inverter lowers the PV power to generate as
much as the household load (Critical load) power.
· PV Power < Load Power: If the PV power is less than the household load
(Critical load + Main Load) power, the battery discharges to supply the short
energy to the critical load. If PV + battery power is less than the load
power, the inverter stops operating.
H4 / H5
Q.VOLT
Critical Load
With current No current
PV power generation Q.SAVE
Charging Discharging
A4 / A5
Q.SAVE
Q.VOLT
Charging Discharging
Recloser
Energy
Meter
Grid
Main Load
Critical Load
With current No current
PV Inverter
PV power generation
Main Load
Recloser
Energy
Meter
Grid
22
Operating Mode
2 Nighttime Off-Grid
While the battery discharges, it supplies energy to the load. If the battery
power is not enough to supply energy to the household load (Critical Load),
the inverter stops operating.
H4 / H5
Q.VOLT
Critical Load
With current No current
Q.SAVE Discharging
Main Load
Recloser
Energy
Meter
Grid
A4 / A5
Q.SAVE
Q.VOLT
Discharging
Critical Load
With current No current
PV Inverter
Recloser
Energy
Meter
Grid
Main Load
23
Operating Mode
7.3 Seamless Transfer
· On-grid Off-Grid: If disconnected due to a grid system failure during the
on-grid operation, the inverter is disconnected from the grid system
automatically and supplies power to the critical load seamlessly.
· Off-grid On-Grid: If the grid system power is restored during the off-grid
operation, the inverter is automatically connected to the grid system after a
certain period and operates in the on-grid mode.
H4 / H5
Q.VOLT
Critical Load
With current No current
On-Grid PV power generation
Q.SAVE
Charging Discharging
Recloser
Energy Meter
Grid
Main Load
Seamless Transfer
Q.VOLT
Critical Load
With current No current
PV power generation
Off-Grid
Q.SAVE
Charging Discharging
Recloser
Energy
Meter
Grid
Main Load
A4 / A5
On-Grid
Q.SAVE
Charging
Q.VOLT
Discharging
PV Inverter
PV power generation
Critical Load
With current No current
Recloser
Energy
Meter
Grid
Main Load
Seamless Transfer
Q.SAVE
Charging
Q.VOLT
Discharging
Critical Load
With current No current
Off-Grid
PV Inverter
Recloser
Energy
Meter
Grid
PV power generation
Main Load
24
8 Features
8.1 Protection
Q.HOME Core has the following protective features to prevent equipment and
persons from being damaged due to external accidents or equipment failure: ·
Short circuit protection · Over voltage / over current · Over temperature ·
Insulation resistance surveillance · Residual current protection · Anti-
islanding protection
8.2 Power Derating
Q.HOME Core limits the output power on over-temperature
120
to protect the inverter from overload or other potential 100
errors. If the temperature does not drop beyond a certain
period, the inverter stops its operation.
80
60
Inverter Power Level (%PMax)
40
20
0
8.3 Power Quality Response
105 °C Temperature (°C)
· Active Power Response:The inverter supports the active power response mode
according to the grid code to support the grid system.
– Volt-Watt: The input and output active powers are limited by the response
curve according to the inverter operation mode (charging and discharging) and
the grid system voltage. This response is supported only in Australia and New
Zealand.
POWER INPUT, Pcharge /Prated-ch(%)
100
90
80
70
60
50
40
30
20
10
0
V W1-ch
V W2-ch
INVERTER VOLTAGE, V
MAXIMUM POEWR LEVER, P/S rated (%)
120
100
80
60
40
20
0
V W1
V W2
INVERTER VOLTAGE, V
– Frequency-Watt: The input and output active powers change by the response curve according to the inverter operation mode (charging and discharging) and the grid system frequency. This response is supported only in Australia, New Zealand, and Germany.
100
f ULCO
f Transition
f Pmin
100
f Pmax
f stop-ch
f LLCO
Power Output
INVERTER POWER LEVEL (%PMAX)
INVERTER POWER LEVEL (%PMAX)
0
0
Power Input
-100
-100
49.0
49.5
50.0
50.5
51.0
FREQUENCY (Hz)
51.5
52.0
52.5
47.0
49.5
48.0
48.5
49.0
49.5
50.0
50.5
51.5
FREQUENCY (Hz)
25
Features
· Reactive Power Response: The inverter supports the reactive power response mode according to the grid code to support the grid system.
– Volt-var: The inverter outputs the reactive
Supplying 60
power by the response curve according to the
50
grid system voltage. This response is supported 40
only in Australia and New Zealand.
30
20
REACTIVE POWER LEVEL, Q/S rated (%)
10
0 V V1
-10
V V2
V V3
V V4
-20
-30
-40
-50
-60 Absorbing
INVERTER VOLTAGE, V
– Cos (P) curve: If the output power is
cos
generated 50% or higher, the inverter outputs
the lagging reactive power according to the
0.95
active power response curve. This response is
supported only in Germany.
1
0.2
0.5
1
P/P Emax
under-excited over-excited
0.95
8.4 Battery Management
· Backup SOC: The minimum SOC that the battery maintains in order to supply
power to the load in the case of Off grid.
– Battery SOC < Backup SOC (On-grid mode): Q.HOME CORE does not discharge the
battery but only performs charging operation.
· Charge Management: If the PV power is greater than the load power, the
inverter charges the battery. If the battery SOC reaches 100 %, the battery
converter stops its operation not to be overcharged.
· Discharge Management: Discharge Management effectively prevents the battery
from being damaged due to overcharge. If the battery SOC (State of Charge)
reaches 5 % or the Backup SOC, it limits the battery discharge.
· Cell balancing: If the inter-cell potential difference exceeds the threshold
voltage, the PCS automatically starts cell balancing control to prevent the
battery from damage due to the potential difference among battery cells.
· Parallel Connection: In the Q.SAVE parallel connection, internal module
relays is not connected if voltages are different between each battery module.
Then, the battery management system automatically controls
charging/discharging power of each battery to achieve the identical Q.SAVE
voltage. When the voltage of each module becomes equal, the internal relays
are connected.
Q.SAVE #2
Q.SAVE #1
Battery module
Battery module
Relay board
BAT
BAT
IN
OUT
Relay board
BAT
BAT
IN
OUT
26
Features
· Power derating: It limits the charging/discharging power on over-temperature
/under-temperature to protect the battery from overload or other potential
errors. If the temperature does not drop beyond a certain period, the BDC
stops its operation.
8.5 Demand Response Modes (DRMS)
The inverter supports the DRM (Demand Response Mode) function as specified in AS 4777.2 2015.
Mode DRM 0 DRM 1 DRM 2 DRM 3
DRM 4
DRM 5 DRM 6 DRM 7
DRM 8
Discription The inverter is in the state of “Key-stop.” The import power from the grid is 0. The import power from the grid is no more than 50 % of the rated power. The import power from the grid is no more than 75 % of the rated power. The import power from the grid is no more than 100 % of the rated power, but subject to the constrains from other active DRMs. The export power from the grid is 0. The export power from the grid is no more than 50 % of the rated power. The export power from the grid is no more than 75 % of the rated power. The export power from the grid is no more than 100 % of the rated power, but subject to the constrains from other active DRMs.
8.6 Dark Start
Dark Start feature allows you to turn on Q.HOME CORE when there are no PV and
Grid: For details about how to use the Dark Start, see “4.2 Using the Dark
Start button” on page 12. Note In case of Dark Start, if the battery SOC is
below 5%, Q.HOME CORE stops its operation and is turned off again.
27
9 Maintenance
9.1 Cleaning the Cover
Qualified Person Only! If Q.HOME CORE is dirty, clean the enclosure, the
enclosure cover and the LED using only clean water and a soft cloth. Ensure
that the Q.HOME CORE is free of dust, foliage and other dirty.
28
10 Full Warranty
Download the Q.HOME CORE warranty document from the QCELL web page or the
following link (or the QR code), and make sure to read it carefully.
29
MEMO
MEMO
Q.HOME ESS Service for Europe, Germany
E-Service Haberkorn GmbH, Augustenhöhe 7, 06493 Harzgerode
TEL
+49 (0)39484 9763 85
EMAIL q.home@e-service48.com
Hanwha Q CELLS Australia Pty Ltd
Suite 1, Level 1, 15 Blue Street, North Sydney NSW 2060 Australia
TEL
+61 (0)2 9016 3033
EMAIL qhome.au@q-cells.com
Hanwha Solutions Corp.
Q CELLS 86 Cheonggyecheon-ro Jung-gu Seoul Korea 04541
Subject to change. © Q CELLS User_Manual_Q.HOME_CORE_2021-10_Rev01_KR
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>