Aduro P1 Series Silent Pellet Stove User Manual

: September 19, 2024
: ADURO

Table of Contents

Aduro P1 Series Silent Pellet Stove
Product Safety
Technical specifications
Basic features of the stove
Installation of the stove
Display
Using the stove
Settings
Potential errors
Cleaning and maintenance
Accessories
Right of complaint
Disposal of your Aduro stove
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

Aduro P1 Series Silent Pellet Stove

Congratulations on your new Aduro Stove!
To get the best possible experience and benefit from your new Aduro Pellet Stove, you must read the user manual thoroughly before you install the stove and start using it. Errors or incorrect settings can cause hazardous conditions and/or poor operation. For further information, please go to www.adurofire.com. At the back of the stove, you can find the production number and serial number. For the warranty and other inquiries, you must be able to quote the production number as well as the serial number.

HOW TO SUCCEED WITH YOUR NEW STOVE
In Aduro’s Customer Service Center, you will find tips and tricks on how to succeed with your new Aduro stove. Here you will have direct access to interesting content about the maintenance of your stove as well as support- related information.

Product Safety

Compliance
The stove is built in compliance with standard EN 14785, CE, and Ecodesign 2022 and is thereby approved for installation and use in Europe. Meanwhile, the manufacturing process is subject to external quality control. DoC (Declaration of Conformity) can be downloaded at www.adurofire.com/download.

Retain this manual for future reference. For any requirement or clarification, please contact the authorized retailer.

Safety warnings

We recommend that the installation and connection is carried out by an authorized service partner incompliance with local regulation, national and European standards and with the annexed installationinstructions.
During transportation, it may happen that the baffle plate in steel falls out of place. Therefore, beforeusing the pellet stove, please make sure that the baffle plate is properly placed on the screws foroptimum combustion and for preventing soot on the glass. The baffle plate is located at the bottomfront of the stove behind the cover plate which is secured by four hand screws. Unscrew the fourscrews to check that the baffle plate is correctly placed on the two screws inside.
Moreover, it is forbidden by the law against the emission of harmful substances.
Use only the fuel recommended by Aduro A/S. It is forbidden to use any liquid fuels and bioethanol fluids for lighting/rekindling pellets.
Do not introduce a greater amount of pellets into the stove than the amount recommended (see below).
It is forbidden to use the stove with the door open or the glass broken.
Do not use the stove as, for example, a clothes drying rack or bearing surface.
Do not install the stove in the bathrooms.

The pellets to be used are the following:
You should only use Ø6 mm pellets with a maximum length of 30 mm conforming to certified class 1 standards according to ISO 17225-2 (DIN plus or EN plus 14961-2 A1 or PEFC / 04-31-0220 or ONORM M7135). We recommend that you use wood pellets of a good quality that break easily – and bright pellets rather than dark pellets, as dark pellets can hurt the noise level, energy efficiency, and cleaning intervals of the stove. The humidity must not exceed 10% of the weight, while the ash content must be lower than 1% of the weight.

General safety precautions

Use the stove only as described in this manual. Any other use not recommended by the manufacturer may cause fires or accidents to people.
Make sure that the electrical power available corresponds to the value indicated on the data plate (230V~/50Hz).
This stove can be used by children from age 15 years and older. Children must not play with the stove. Children should not carry out cleaning and maintenance without supervision.
People with reduced physical, sensory, or mental capabilities or lack of experience and knowledge can use the stove if they have been given supervision or instruction concerning the use of the stove in a safe way and understand the hazards involved.
Make sure children are not left unattended and do not use the stove as a toy.
Turn off the stove, disconnect it from the power supply, and wait until it has cooled down completely before performing any maintenance operations. Pull the plug, not the cable.
Never block the combustion air inlets and flue outlets.
Since the stove is fitted with electrical components, do not touch it with wet hands.
Do not use the stove in case of damaged cables or plugs. Should the power supply cable be damaged, it can be replaced only by the manufacturer or by an authorized service partner.
Do not place any object on the cable and do not bend it.
ATTENTION! DO NOT TOUCH THE FIRE DOOR, THE GLASS, THE HANDLE, or THE FLUE OUTLET DURING FUNCTIONING if not wearing adequate protective devices since they become extremely hot.
Keep inflammable materials, such as furniture, cushions, pillows, blankets, paper, clothing, curtains, etc., at least 80 cm away from the stove front and 30 cm from the stove sides and back.
Do not immerse the cable, plug, or any other stove component in water or other liquids.
Do not use the stove in dusty environments or wherever inflammable vapors are generated (e.g. in a workshop or garage).
The stove is fitted with components that generate arcs and sparks. Do not install the furnace in areas posing a significant fire or explosion hazard due to a high chemical substance concentration or a high humidity level.
Do not use the stove close to bathtubs, showers, basins, sinks, or swimming pools.
Do not install the stove underneath an air vent.
Do not install the stove outdoors.
Do not repair, disassemble, or modify the stove. The stove is not fitted with components that can be repaired by users.
ATTENTION! This stove operates exclusively on pellets; DO NOT USE OTHER FUELS: any other material that may be burnt will result in failure and malfunction of the stove.
Keep the pellets in a fresh, dry place: storing pellets in a place that is damp or excessively cold may reduce the stove’s potential heat output. Be careful when storing and handling pellet bags to prevent pellet crushing and consequent sawdust production.
The use of different types of pellets may result in a slight, sometimes even undetectable, change in the stove efficiency. This change can be counterbalanced by increasing or decreasing the stove’s heat output by only one step.
Clean the brazier regularly upon every ignition or pellet refueling.
Do not switch the stove on and off intermittently to avoid damaging its electrical and electronic components.
Do not use liquid fuels.
Use only original spare parts provided by Aduro A/S.
Avoid any improper transfers or knocks that may damage the structure or the components.
The metal structure is coated using high-temperature paints. When using the stove for the first few times, unpleasant odors may be given off due to the paint of the metal parts that are drying: this is in no way dangerous and if it happens, simply ventilate the premises. After the first heating cycle, the paint will reach its maximum adhesion and all its chemical and physical features.
To reload the pellet container, simply open the access lid and pour in the pellets. This can also be done during normal operation. Make sure not to come into contact with hot parts.
Whenever the pellet container and the auger become empty, the stove will be automatically switched off. Upon the next ignition, you must load pellets onto the auger (see 7.6).
ATTENTION! If the stove is not installed properly, power outages may result in fume spillages. Under specific circumstances, an uninterrupted power supply unit must be installed.

Aduro A/S declines all responsibility for any damage which may be caused, directly or indirectly, to persons, animals, or objects as due to non- compliance with any provision specified in the manual, especially warnings regarding installation, use, and maintenance of the stove.
The responsibility for improper use of the product is entirely borne by the user and relieves the manufacturer from any civil and criminal liability. Tampering or unauthorized replacement with non-original spare partscould be hazardous for the operator’s safety and relieves the company from any civil and criminal liability.

Technical specifications

Power	2.8 kW	8 kW
Dimension (HxWxD)	110,09 x 53.3 x 54.35 cm
Weight	95 kg
Fuel (dimension)	Wood pellets (Ø6 mm L»30 mm)
Exhaust / Inlet	Ø80 / Ø50 mm
Draft	12±2 PA
Pellet container capacity	15 kg
Voltage	230V ± 15%
Frequency	50 Hz
Electrical power during the operation	55 – 160W
Electrical power during the initialization	400 – 460W
Maximal efficiency	>91%	>90%
Nominal use of pellet	1.4 kg	2.0 kg
Minimal use of pellet	0.7 kg
CO emission reduced on 13%	0.0086%	0.0084%
Maximal exhaust gas temperature	75°C	127°C
Dust content	13 mg/m3	15 mg/m3
Mass flow	4.4 g/s	6.49 g/s
Operating temperature	5 – 60°C
Storage temperature	10 – 65°C
Max. relative humidity (with no condensation)	95%
Energy Efficiency Index (EEI) / Class	126.5 / A+
SEER	85 %

Transportation
When taking your stove home, please ensure that it travels in an upright position. The packaging must be disposed according to national rules regarding disposal of waste.

Basic features of the stove

Door
Door handle
Inside glass
Outside curved glass
Ashpan
Brazier
Maintenance door
Side panel
Top plate
Pellet container
Pellet container door
Display with commands
Back side
Air intake
Flue outlet
Safety thermostat
Main switch
Socket 230V
Communication port (RS232)
Wi-Fi antenna
Ethernet cable

Installation of the stove

Installation

We recommend that the installation and connection is carried out by an authorized service partner in compliance with local regulation, national and European standards and with the annexed installation instructions. Your dealer can also provide you with installation advice. Remember, it is your responsibility that rules in force are complied with. APPLIES TO UK INSTALLATION ONLY: To comply with UK building regulations an approved CO monitor should be installed in the same room as the appliance. The stove is tested for air leakage and fulfils the norms for an airtight stove.

To ensure a clean and efficient combustion, the stove needs a constant uninterrupted air supply. This is often a problem in modern energy-efficient houses that are very airtight. The amount of air needed for combustion is 25 m3/h. This stove can be provided with combustion air through a channel from the outside which is connected to the connecting pipe behind the stove. See examples for the external air supply below.

If there are any problems with the functioning of the chimney, these must be solved before installing the stove. When connecting the stove to the smoke drain and flue tubes, carefully check if all connections are sealed to make sure that no gasses escape to the room.

Position of the stove/distance requirements
Distance requirements will only apply if the stove is to be placed close to flammable materials. See the table and illustration below:

Distance to flammable material

Behind the stove| To the sides| To furniture| To the top
300 mm| 300 mm| 800 mm| 400 mm

Make sure the stove stands stable, using the four adjustable feet. If stove is to be placed close to flammable material such as a wooden floor or carpet it must be placed on a non-flammable base. The floor plate should extend for at least 30 cm in front of the stove and 15 cm on each side – measured from the combustion chamber opening.

The stove must be installed on a floor with the adequate load-bearing capacity. If the existing construction does not meet this requirement, appropriate adaptation measures must be taken (e.g., a load-distributing plate).

Flue pipe and chimney
The flue pipe is one of the key features for guaranteeing the proper functioning of the stove.

The stove is fitted with a Ø80mm round flue outlet and a joint connection to be connected to the fluepipe.
You must be able to clean all the pipes and corners. T-fittings and inspection doors should be usedto make sure all parts of the flue pipe can be reached for cleaning purposes.
Use telescopic joint connections to connect the steel rigid flue pipe.
Seal the flue pipe joint connection with high temperature silicone sealant (1,000°C). Should theexisting flue opening not be perfectly perpendicular to the firebox flue outlet, use an elbow to connectthem. Inclination must never exceed 45°, with respect to the vertical axis. No constrictions.
The chimney must be insulated along its entire length. Thanks to the chimney insulation fumetemperature will remain high optimizing draft, preventing condensation and reducing build-up ofbarely ignited particles along the flue pipe walls.
The flue pipe in the room can be uninsulated for maximum 200 cm.
The chimney must be weather-proof and as linear as possible.
The chimney flue must be CE marked according to EN1443.

Flexible metal pipes may not be used.

Examples of flue pipes:

Draft
Fumes heat up during combustion, increasing their volume. Their density is therefore lower than the one of the surrounding colder air. This difference between the inside and outside temperatures of the chimney results in the chimney draft. The draft must be stronger than the fume circulation resistance so that all exhaust fumes generated during combustion inside the stove are drawn upwards through the outlet and the flue pipe. Many weather conditions affect the vent pipe functioning, such as rain, fog, snow, and wind being the most important as it can create negative pressure. Read more at adurofire.com Excess draft causes an increase in the combustion temperature and consequently a loss in stove efficiency. At the same time the high fuel temperature, due to an excess amount of oxygen, wears down the combustion chamber sooner than expected. A high chimney draft may also result in vibrations from the exhaust fan. On the other hand, poor draft slows down combustion resulting in a decrease in the stove temperature, fume spillage inside the room, a loss of stove efficiency and dangerous build-up of soot in the flue pipe.

Display

The display shows basic information about the stove’s operation and has 6 buttons for various settings (see the description below).

A.Temperature setting (buttons 1 and 2)
B.Enter/Set (button 3)
C.Indicators for single components
D.Clock display
E.Room temperature display
F.Modes of operation
G.Current status information
H.ON/OFF and Exit (button 4)
I.Operation mode setting (buttons 5 and 6)
J.Remote control receiver

Symbols of the basic components of the stove
A bar will appear next to the indicators for the components that are currently active. The bar next to the indicator for the pellet insertion engine will therefore appear periodically as pellets are released to the brazier. A description of the symbols is given in the following table.

Using the stove

Before the first ignition

Check the baffle plate
During transportation, it may happen that the baffle plate falls out of place. Therefore, before using the stove, please make sure that it is properly placed on the hooks as this secures optimum combustion and prevents soot on the glass. The baffle plate is situated behind the cover at the bottom of the stove (see picture 1). See picture 2 for correct positioning of the baffle plate.

Mounting the Wi-Fi antenna
During transportation, the antenna is dismounted to prevent it from getting damaged. Therefore, the antenna must be screwed to the back of the stove in order to establish the Wi-Fi connection. You find it together with the door handle and power cable inside the pellet container.

Wi-Fi connection
You can connect the pellet stove to wifi and control the stove with an app. To connect to Wi-Fi, it is necessary to download the Aduro Pellet Stove app, which is available in Google Play and in App Store. Then, follow the guidelines for establishing Wi-Fi connection on our website: https://www.adurofire.com/aduro-pellet-stoves/frequently-asked-questions/. Here, you will also find a guide on how to use the app.

If you experience problems with getting the stove online, it may be due to your local Wi-Fi network, your router, or the telephone setup. It is not Aduro’s responsibility to ensure connection. You can purchase a service visit to get the stove online. Alternatively, some of our dealers offer this help as well.

Turning the stove on and off
First, make sure the stove is connected to the power source and the chimney. Second, turn on the stove using the main switch on the back side. From here on, the description will follow the button layout of the display on the stove (see section 5.1). Press and hold button 4 to turn on the stove. The current status will switch to START and later to WAIT, LOAD PELLET and FLAME WAIT. Several bars will appear next to the component indicators currently working as for instance the igniter, the exhaust fan and the auger. As soon as the exhaust gases have reached a temperature of 80°C, the current status will switch to WORK. Every 30 minutes, the stove will clean the brazier by blowing more air through the combustion chamber. To turn off the stove, press and hold button 4 until the status switches to FINAL CLEANING. The pellet insertion will stop immediately while more air will circulate through the combustion chamber in order to clean the brazier. This process will take 10-20 minutes.

Temperature and mode settings
The temperature can be set to anything between 7 and 40°C. Use the buttons 1 and 2 to increase or decrease the wanted room temperature. The mode can be set to anything between P1 and P5. Use the buttons 5 and 6 to increase or decrease the power mode. The higher the power mode, the faster the wanted temperature will be reached. Once the set temperature is reached, the stove will regulate the power mode accordingly in order to maintain the wanted temperature.

Settings

In order to access the general programming menu, press button 3. Use the buttons 5 and 6 to navigate through the menu and button 3 to confirm and enter. Use the buttons 1 and 2 to change parameters within the selected menu. Press button 4 to exit.

Clock settings
Enter the menu by pushing button 3. The display now shows the message 01 SET CLOCK. Confirm with button 3. Use the buttons 1 and/or 2, to choose the correct weekday. By pushing button 5, you continue to the settings for hour, minute, day, month and year in that order. Button 6 allows you to go the opposite direction. With the buttons 1 and 2, the parameters for each setting can be adjusted. Once the setting is complete, press button 4 two times in order to return to the main screen.

Timer settings

Make sure that the starting up and shutting down time does not overlap. Be aware that at least 30 minutes need to pass between the two time periods.

There are three kinds of timer settings:

Daily – allows you to define 2 time periods per day.
Weekly – allows you to define 4 time periods which can be chosen for all 7 days of the weekindividually.
Weekend – allows you to define 2 time periods which apply for both Saturday and Sunday.

How to turn on the timer
Press button 3 to enter the menu, followed by button 5 in order to get to the timer setting menu (02 SET CHRONO) and confirm with button 3. Press button 3 one more time and then use button 1 to switch between ON and OFF in order to activate or deactivate the timer function.
The following image shows where the active timer functions are indicated on the display. The respective bar will appear when the timer is activated and disappear when it is deactivated. The stove will only work according to the daily, weekly and weekend programs if the general timer is ON. This is indicated by the bar next to the timer symbol (4).

Daily programming indicator
Weekly programming indicator
Weekend programming indicator
Timer indicator

Use button 4 to exit the timer setting menu.

Daily programming
Enter menu 2, then press button 5 to continue to menu 2-2, the daily programming menu. Enter with button 3 and use button 5 to scroll through the different settings within this menu in the order shown in the table below (n2-2-01 to n2-2-05). Use the buttons 1 and 2 to change the respective values.

DAILY PROGRAMMING

Weekly programming

The weekly programming allows you to create up to four time periods that can be activated or deactivated for every single weekday. If you want to activate more time periods for the same day, make sure that these periods do not overlap. Enter menu 2, press button 5 (two times) and confirm with button 3 to enter menu 2-3, the weekly programming menu. Use button 5 to scroll through the different settings within this menu in the order shown in the table below (n2-3-01 to n2-3-37). Use the buttons 1 and 2 to change the respective values. First, you set the time period for program 1, then you activate this program for the wanted weekdays. This process is continued for programs 2, 3, and 4. You can leave the menu at any time using button 4.

WEEKLY PROGRAMMING

menu level| setting| meaning| available values
n2-3-01| CHRONO WEEK| Enable weekly chrono| ON/OFF
n2-3-02| START PRG 1| Start time| OFF-00:00-23:50
n2-3-03| STOP PRG 1| Stop time| OFF-00:00-23:50
n2-3-04| MONDAY| | ON/OFF
n2-3-05| TUESDAY| | ON/OFF
n2-3-06| WEDNESDAY| | ON/OFF
n2-3-07| THURSDAY| | ON/OFF
n2-3-08| FRIDAY| | ON/OFF
n2-3-09| SATURDAY| | ON/OFF
n2-3-10| SUNDAY| | ON/OFF
n2-3-11| START PRG 2| Start time| OFF-00:00-23:50
n2-3-12| STOP PRG 2| Stop time| OFF-00:00-23:50
n2-3-13| MONDAY| | ON/OFF
n2-3-14| TUESDAY| | ON/OFF
n2-3-15| WEDNESDAY| | ON/OFF
n2-3-16| THURSDAY| | ON/OFF
---|---|---|---
n2-3-17| FRIDAY| | ON/OFF
n2-3-18| SATURDAY| | ON/OFF
n2-3-19| SUNDAY| | ON/OFF
n2-3-20| START PRG 3| Start time| OFF-00:00-23:50
n2-3-21| STOP PRG 3| Stop time| OFF-00:00-23:50
n2-3-22| MONDAY| | ON/OFF
n2-3-23| TUESDAY| | ON/OFF
n2-3-24| WEDNESDAY| | ON/OFF
n2-3-25| THURSDAY| | ON/OFF
n2-3-26| FRIDAY| | ON/OFF
n2-3-27| SATURDAY| | ON/OFF
n2-3-28| SUNDAY| | ON/OFF
n2-3-29| START PRG 4| Start time| OFF-00:00-23:50
n2-3-30| STOP PRG 4| Stop time| OFF-00:00-23:50
n2-3-31| MONDAY| | ON/OFF
n2-3-32| TUESDAY| | ON/OFF
n2-3-33| WEDNESDAY| | ON/OFF
n2-3-34| THURSDAY| | ON/OFF
n2-3-35| FRIDAY| | ON/OFF
n2-3-36| SATURDAY| | ON/OFF
n2-3-37| SUNDAY| | ON/OFF

Weekend programming

This program allows you to set two time periods which apply for both Saturday and Sunday. Enter menu 2, press button 5 (three times), and confirm with button 3 to enter menu 2-4, the weekend programming menu. Use button 5 to scroll through the different settings within this menu in the order shown in the table below (n2-4-01 to n2-4-05). Use the buttons 1 and 2 to change the respective values.

WEEKEND PROGRAMMING

Language settings
Enter the language setting menu by pressing button 3, followed by button 5 two times. Confirm with button 3 to enter menu 03. You can now choose between 6 languages: English, Italian, Dutch, Spanish, French and German. Use buttons 1 and/or 2 to change the language and button 4 to exit once the correct language is visible on the display.

Stand-by mode

The STAND-BY mode allows the stove to automatically turn off when the measured temperature exceeds the set room temperature of 2 °C and will turn back on when the measured room temperature is 2 °C below the set room temperature. Enter menu 4 and change between ON and OFF by pressing buttons 1 or 2. Exit with button 4.

Sound alerts
The stove will make you aware of any potential alerts with a beep sound. To activate or deactivate this sound alert, enter menu 5 and change between ON and OFF by pressing buttons 1 or 2. Exit with button 4.

Initial pellet loading
After filling the pellet container with pellets for the first time, the auger needs to be filled with pellets. To do so press button 3, followed by button 5 five times. Confirm with button 3 to enter menu 06 – the display now shows 06 P1 TO LOAD. Press button 1 to start the initial pellet loading – a 90-second countdown will start. Stop the process by pressing button 4 when the first pellets appear in the brazier. If no pellets have reached the brazier after 90 seconds, please repeat the initial pellet loading. Whenever the pellet container runs empty during operation, ALARM 6 will appear on the display (see also Potential Errors). In this case, carry out the above-described procedure as well.

Information on the operation of the stove
Menu 07 allows you to get current information about the operating mode, the exhaust gas temperature, the fan speed, the remaining time until the next action, etc. Press button 3, followed by button 5 six times. Confirm with button 3 to enter menu 07. The information is shown on four screens that will rotate in the following manner:

This screen shows the current mode of the stove and the auger speed.
This screen can also be accessed by pressing and holding button 1 during normal operation.
This screen shows the exhaust gas temperature and the exhaust fan speed.
This screen can also be accessed by pressing and holding button 2 during normal operation.
This screen is for central heating stoves only and therefore not relevant for the functioning of this stove.
This screen shows the time remaining in the current status before entering the next status.
This screen can also be accessed by pressing and holding button 6 during normal operation.

Technical settings

IMPORTANT!
Menu 08 is reserved only for authorized service partners. Any change in the parameters that was made by unauthorized persons will result in the loss of warranty!

Potential errors

When an error occurs, a bar will flash next to the warning indicator on the display, and the stove will automatically stop working. Several errors can occur during operation, which will be described in detail below.

Error caused by malfunction of the emissions fan

The display will show the messages AL 4 FAN FAILURE and ACTIVE ALARM alternately.

This error can occur due to

fan jamming
the malfunction of the contact that supplies the fan with power
an interruption of power cables that are measuring the fan speed

You can access the status of the fan speed by pressing and holding button 2. The display will show 000 in the second line, indicating the stopped fan. If this error occurs, you must contact your dealer or the authorized service partner.

Error caused by an inability to light the stove

The display will show the messages AL 5 NO LIGHTIN- and ACTIVE ALARM alternately.
This error can occur due to:

Low exhaust gas temperature
The malfunction of the sensor that measures the exhaust gas temperature
An insufficient amount of pellets in the brazier
Defective fuses

Error caused by defective exhaust gas temperature sensor
You can access the exhaust gas temperature by pressing and holding button 2. If the exhaust gas temperature sensor is defective or not connected correctly, the display will show 373°C in the first line. If this error occurs, you must contact your dealer or the authorized service partner. If the exhaust gas temperature is below 40°C 25 minutes after turning on the stove, the stove will not start working. In this case, make sure the pellet container is filled with pellets and check whether pellets are falling into the brazier. If this is not the case, try to start the stove once again. After another failure, you must contact your dealer or the authorized service partner.

Error caused by malfunction of the igniter
A malfunction of the igniter can be noticed if there are no sparks or incandescent pellets when starting the stove. Sometimes, it is possible to see an incandescent igniter. The sooner you contact your dealer or the authorized service partner, the better.

Error caused by empty pellet container
The display will show the messages AL 6 NO PELLET and ACTIVE ALARM alternately. Cancel the alarm by pressing and holding button 4. Wait until the stove gets cold. Then, proceed according to the instructions in section 7.6 (initial pellet loading) and turn on the stove.

This alarm can also happen due to the jamming of pellets of inadequate dimensions.

Error caused by a defective safety thermostat
The display will show the messages AL 7 SAFETY THERMAL and ACTIVE ALARM alternately. Unscrew the lid on the safety thermostat (1) and check if the needle (2) is in or out. If the needle is out, push it in again, close the lid, and turn on the stove again. If the needle is in, or if it cannot be retracted and the stove still reports the same error, contact your dealer or the authorized service partner.

Error caused by malfunctioning safe controls.
The display will show the messages AL 8 FAILURE DEPRESS and ACTIVE ALARM alternately. This error can occur due to: 1. A combustion chamber that is not sealed well enough. A blocked flue pipe or chimney3.A low fan speed makes sure the door gasket is placed correctly. If the gasket is not the problem, the chimney sweeper should clean the flue pipe.

Error caused by defective probe/sensor
If the room temperature sensor is defective, the display will show 00.0°C instead of the current room temperature. If you are in doubt whether the room temperature is actually at 0°C or if the sensor is defective, hold the sensor in your hands to see if the temperature rises. You can find the room temperature sensor on the bottom back of the stove, next to the power plug. In case of a malfunction of the sensor, call your dealer or the authorized service partner. If the exhaust gas temperature exceeds 275°C, the message HOT EXHAUST appears on the display. The stove will automatically switch to a lower mode and reduce the temperature of exhaust gases. If this message occurs frequently, call your dealer or the authorized service partner. The stove can still be used at lower a heat level.

Cleaning and maintenance

All maintenance and cleaning of the stove should be carried out when the stove is cold, and the power is disconnected. Before using an ash vacuum cleaner, make sure there are no embers left.

General maintenance

Glass
Soot and dust can easily be removed using a damp cloth that you dip in cold ash and rub on the sooty glass. Special cleaning agents are also available to remove soot from the glass, e.g. the Aduro Easy Clean pad. The pad neither scratches nor damages the glass, and it can be used multiple times. Water or other cleaning agents are not necessary. It is common maintenance to tighten the glass fittings shortly after the stove has been installed as well as to check if the gaskets are properly placed.

Gaskets
With time, gaskets around glass and doors will wear. We recommend that you inspect them regularly. If leakages appear, they must be replaced.

Flue pipe
Annual cleaning of the flue pipe is essential as dust may cover the pipes – especially the horizontal ones. Use the inspection doors and T-fittings to reach all parts of the flue pipe. Make sure that the dust released from the pipe during chimney sweeping does not reach and contaminate the exhaust fan.

After the last use before a longer period of inactivity, make sure to:

Clean the stove properly
Remove any remaining pellets from the pellet container
Empty the auger for pellets
Unplug the power cable

Daily and monthly cleaning/maintenance

Daily
Clean the brazier (3) thoroughly to avoid residues of ashes and partly burnt pellets. We recommend emptying the ashtray (4) and vacuum cleaning the combustion chamber and the door (around the gaskets) daily. Upon every ignition, the brazier must be checked for ashes and unburnt/partly burnt pellets.

Monthly
Once a month, the baffle plate (1) and the back plate (2) inside the combustion chamber should be removed to enable the cleaning of the covered parts. Use an ash vacuum cleaner and, if necessary, a soft brush or dry cloth.

Once a month, the box below the combustion chamber needs to be cleaned with an ash vacuum cleaner. Unscrew the 4 bolts to remove the maintenance door. After cleaning, make sure the baffle plate (5) inside is positioned correctly and the cover plate closes tightly. The frequency of cleaning periods depends on the combustion. The better the combustion, the fewer residues will settle in the combustion chamber, the air channels, and the flue pipes.

Surface maintenance

The stove’s surface is treated with a powder coat paint. The stove’s surface will stay at its best just by being vacuumed with a small, soft mouthpiece or dusted with a soft, dry cloth. Do not use spirit or other solvents, as they will remove the paint.

Annual service visit
The pellet stove must be inspected within the first year by an Aduro-certified professional for cleaning and adjustment. Hereafter, maintenance must be conducted every year from the date of the latest service visit. You are responsible for covering the cost of this yourself.

Spare parts and unauthorized alterations

You may only use original spare parts for your stove. All forms of unauthorized alterations to the stove are strictly forbidden, as the stove will no longer comply with the approved specifications. At www.aduroshop.com you can buy original spare parts for your stove.

Accessories

For Aduro stoves we offer a wide product range of accessories to fulfill the experience: Fireplace grid, briquette buckets, floor hearths in glass and steel, flue pies, and Aduro Easy Clean pads. For further information, go to www.adurofire.com/accessories.

Right of complaint

The right to complain applies to the sales act in the country where the stove was purchased. The dated receipt will be sufficient proof. All pellet stoves may require adjustment of the combustion air and the speed of the augers to optimize the function and reach an effective and clean combustion. Aduro and our service partners can monitor and adjust your hybrid stove on Aduro Cloud. However, this is only possible if the stove is connected to the cloud via Wi- Fi. This happens as you set up the Aduro Hybrid app. If you have difficulties getting the stove online, it can be because of your local Wi-Fi network, your router, or how your smartphone is set up. You find guidance on connecting to Wi-Fi in our Customer Service Center. It is required that your stove is online in case you want to claim combustion or function, but it is not Aduro’s responsibility to secure a connection. You can purchase a service visit from one of our service partners to get the stove online.

The right of complaint does not cover:

Damages resulting from incorrect installation and use of the stove, overheating and wrong or missingmaintenance of the stove (including the mandatory service visits) etc.
Consumable service parts (glass, gaskets, firebricks, slides, painted surfaces, electrical igniter,sensors/switches, brazier in cast-iron, cast-iron grate), which are subject to normal wear and tear.You can buy these parts at aduroshop.com.
Damages caused by electrical surcharge, (condensation) water in and around the chimney, toomuch or too little draft in the chimney and missing maintenance/cleaning of the chimney/fluepipe/installation.
Damages to the stove caused by external influences or damages caused by the stove on otherobjects.

Read more at www.adurofire.com/warranty/

Disposal of your Aduro stove

When disposing of your stove, metal, vermiculite, ceramic glass, and electronics must be sorted separately. Dispose hereafter of the materials according to the regulations at your nearest recycling depot.