SAMSUNG HW-B7 Series Wireless Soundbar User Guide

SAMSUNG HW-B7 Series Wireless Soundbar

Product Information

Specifications:

• Model: HW-B750D / HW-B760D / HW-B760GD
• Brand: Samsung
• Power Requirements: AC voltage
• Safety Class: Class II product
• Remote Control: AAA batteries x 2

Product Usage Instructions

Checking the Components
Ensure all components listed in the user manual are included in the package.

Product Overview
Identify the Front Panel, Top Panel, and Bottom Panel of the Soundbar for proper setup.

Using the Remote Control

• Insert AAA batteries into the remote control before use.
• Refer to the user manual for detailed instructions on using the remote control.
• Explore hidden buttons with multiple functions and understand their usage.
• Adjust the soundbar volume using a TV remote control by following the provided instructions.

Frequently Asked Questions (FAQ):

• Q: What should I do if my product malfunctions?
  A: Unplug the power cable from the AC wall socket immediately and refer servicing to qualified service personnel.

• Q: How should I dispose of the battery used with the product?
  A: Do not dispose of the battery in general household trash. Handle it with care and replace it only with the same or equivalent type to avoid the danger of explosion.

Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com.

SAFETY INFORMATION

SAFETY WARNINGS

• TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE COVER (OR BACK).
• NO USER-SERVICEABLE PARTS ARE INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
• Refer to the table below for an explanation of symbols that may be on your Samsung product.

WARNING
To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture.

CAUTION

• TO PREVENT ELECTRIC SHOCK, MATCH THE WIDE BLADE OF THE PLUG TO THE WIDE SLOT, AND FULLY INSERT IT.
• This apparatus shall always be connected to an AC outlet with a protective grounding connection.
• To disconnect the apparatus from the mains, the plug must be pulled out from the mains socket, therefore the mains plug shall be readily operable.
• Do not expose this apparatus to dripping or splashing. Do not put objects filled with liquids, such as vases on the apparatus.
• To turn this apparatus off completely, you must pull the power plug out of the wall socket. Consequently, the power plug must be easily and readily accessible at all times.

PRECAUTIONS

1. Ensure that the AC power supply in your house complies with the power requirements listed on the identification sticker located on the bottom of your product. Install your product horizontally, on a suitable base (furniture), with enough space around it for ventilation (7~10 cm). Make sure the ventilation slots are not covered. Do not place the unit on amplifiers or other equipment which may become hot. This unit is designed for continuous use. To fully turn off the unit, disconnect the AC plug from the wall outlet. Unplug the unit if you intend to leave it unused for a long period.
2. During thunderstorms, disconnect the AC plug from the wall outlet. Voltage peaks due to lightning could damage the unit.
3. Do not expose the unit to direct sunlight or other heat sources. This could lead to overheating and cause the unit to malfunction.
4. Protect the product from moisture (i.e. vases), and excess heat (e.g. a fireplace) or equipment creating strong magnetic or electric fields. Unplug the power cable from the AC wall socket if the unit malfunctions. Your product is not intended for industrial use. It is for personal use only. Condensation may occur if your product has been stored in cold temperatures. If transporting the unit during the winter, wait approximately 2 hours or until the unit has reached room temperature before using it.
5. The battery used with this product contains chemicals that are harmful to the environment. Do not dispose of the battery in the general household trash. Do not expose the battery to excess heat, direct sunlight, or fire. Do not short-circuit, disassemble, or overheat the battery. CAUTION: Danger of explosion if the battery is replaced incorrectly. Replace only with the same or equivalent type.

CHECKING THE COMPONENTS

• For more information about the power supply and power consumption, refer to the label attached to the product. (Label: Bottom of the Soundbar Main Unit)
• To purchase additional components or optional cables, contact a Samsung Service Centre or Samsung Customer Care.
• Depending on the region, the appearance of the AC plug may differ from the plug displayed above, or it may be supplied integrated with the AC/DC adapter.
• The appearance of the accessories may differ slightly from the illustrations above.
• Design and specifications are subject to change without prior notice.

PRODUCT OVERVIEW

Front Panel / Top Panel of the Soundbar

• When you plug in the AC cord, the power button will begin working in 4 to 6 seconds.
• When you turn on this unit, there will be a 4 to 5-second delay before it produces sound.
• If you want to enjoy sound only from the Soundbar, you must turn off the TV’s speakers in the Audio Setup menu of your TV. Refer to the owner’s manual supplied with your TV.

Bottom Panel of the Soundbar

1. USB (5V 0.5A)
   Connect a USB device here to play music files stored on the USB device through the Soundbar.

2. DC 24V (Power Supply In)
   Connect the AC/DC power adapter.

3. HDMI
   Inputs digital video and audio signals simultaneously using an HDMI cable. Connect to the HDMI output of an external device.

4. HDMI TO TV (ARC)
   Connect to the HDMI (ARC) port on a TV.

5. DIGITAL AUDIO IN (OPTICAL)
   Connect to the digital (optical) output of an external device.

   • When disconnecting the power cable of the AC/DC power adapter from a wall outlet, pull the plug. Do not pull the cable.
   • Do not connect this unit or other components to an AC outlet until all connections between components are complete.

USING THE REMOTE CONTROL

Inserting Batteries before using the Remote Control (AAA batteries X 2)

• Slide the back cover in the direction of the arrow until it is completely removed.
• Insert 2 AAA batteries (1.5V) so that their orientation is correct. Slide the back cover back into position.

How to Use the Remote Control

Using the Hidden Buttons (Buttons with more than one function)

Output specifications for the different sound effect modes

Rear Speaker Kit
SOUND MODE| SURROUND SOUND| 2.0 ch| 5.1 ch| 7.1 ch
5.1 ch| 5.1 ch| 7.1 ch

GAME

| 2.0 ch| 5.1 ch| 7.1 ch
5.1 ch| 5.1 ch| 7.1 ch

ADAPTIVE

| 2.0 ch| 5.1 ch| 7.1 ch
5.1 ch| 5.1 ch| 7.1 ch

DTS VIRTUAL:X

| 2.0 ch| 5.1 ch| 7.1 ch
5.1 ch| 5.1 ch| 7.1 ch

BASS BOOST

| 2.0 ch| 5.1 ch| 7.1 ch
5.1 ch| 5.1 ch| 7.1 ch

STANDARD

| 2.0 ch| 2.1 ch| 2.1 ch
5.1 ch| 5.1 ch| 5.1 ch

• The Samsung Wireless Rear Speaker Kit can be purchased separately. To purchase a Kit, contact the vendor you purchased the Soundbar from.
• The Rear Speakers will not produce sounds for 2-channel output while STANDARD mode is in use. To enable sound for the Rear Speakers, change the effect mode to SURROUND SOUND.

Adjusting the Soundbar volume with a TV remote control
Adjust the Soundbar volume using the TV’s remote control.

• This function can be used with IR remote controls only. Bluetooth remote controls (remote controls that require pairing) are not supported.
• Set the TV speaker to External Speaker to use this function.
• Manufacturers supporting this function: Samsung, VIZIO, LG, Sony, Sharp, PHILIPS, PANASONIC, TOSHIBA, Hisense, RCA

1. Turn Off the Soundbar.
2. Push up and hold the WOOFER button for 5 seconds.
   Each time you push the WOOFER button up and hold it for 5 seconds, the mode switches in the following order: “OFF-TV REMOTE” (Default mode), “SAMSUNG-TV REMOTE”, “ALL-TV REMOTE”.

CONNECTING THE SOUNDBAR

Connecting Electrical Power
Use the power components to connect the Subwoofer and Soundbar to an electrical outlet in the following order:

• For more information about the required electrical power and power consumption, refer to the label attached to the product. (Label: Bottom of the Soundbar Main Unit)

1. Connect the power cord to the Subwoofer.
2. Connect the power cord to the AC/DC adapter. Connect the AC/DC adapter (with the power cord) to the Soundbar.
3. Connect power to the Soundbar and Subwoofer.
   • Connect power to the Subwoofer first. The Subwoofer will be automatically connected when turning on the Soundbar.
   • Make sure to rest the AC/DC Adapter flat on a table or the floor. If you place the AC/DC Adapter so that it is hanging with the AC cord input facing upwards, water or other foreign substances could enter the Adapter and cause the Adapter to malfunction.
   • If you unplug and reconnect the power cord when the product is turned on, the Soundbar turns on automatically.

Manually connecting the Subwoofer if the automatic connection fails
Before performing the manual connection procedure below:

• Check whether the power cables for the Soundbar and subwoofer are connected properly.
• Make sure that the Soundbar is turned on.

1. Press and hold ID SET on the rear of the subwoofer for at least 5 seconds when only the red right is solid or blue light blinking slowly.
   • The red indicator on the rear of the subwoofer turns off and the blue indicator blinks.
2. Press and hold the Up button on the remote control for at least 5 seconds.
   • The ID SET message appears on the display of the Soundbar for a moment, and then it disappears.
   • The Soundbar will automatically power on when ID SET is complete.
3. Check if the LINK LED is solid blue (connection complete).
   The LINK LED indicator stops blinking and glows a solid blue when a connection is established between the Soundbar and the Wireless Subwoofer.

LED Indicator Lights on the Rear of the Subwoofer

NOTES

• Before moving or installing this product, be sure to turn off the power and disconnect the power cord.
• If the main unit is powered off, the wireless subwoofer will go into stand-by mode and the STANDBY LED on the rear of the sub-woofer will turn red after blinking blue several times.
• If you use a device that uses the same frequency (5.8GHz) as the Soundbar near the Soundbar, interference may cause some sound interruption.
• The maximum transmission distance of the main unit’s wireless signal is about 10 m, but may vary depending on your operating environment. If a steel-concrete or metallic wall is between the main unit and the wireless subwoofer, the system may not operate at all because the wireless signal cannot penetrate metal.

CAUTION

• Wireless receiving antennas are built into the wireless subwoofer. Keep the unit away from water and moisture.
• For optimal listening performance, make sure that the area around the wireless subwoofer and the Wireless Rear Speakers (sold separately) are clear of any obstructions.

Connecting the Samsung Wireless Rear Kit to your Soundbar

• Expand to true wireless surround sound by connecting the Samsung Wireless Rear Speaker Kit (SWA-9200S sold separately) to your Soundbar.
• For detailed information on connections, see the Samsung Wireless Rear Speaker Kit manual.

USING A WIRED CONNECTION TO THE TV

Hear TV sound from your Soundbar through wired or wireless connections.

• When the Soundbar is connected to selected Samsung TVs, the Soundbar can be controlled using the TV’s remote control.
  • This feature is supported by 2017 and later Samsung Smart TVs that support Bluetooth when you connect the Soundbar to the TV using an optical cable.
  • This function also allows you to use the TV menu to adjust the sound field and various settings as well as the volume and mute.

Method 1. Connecting using an Optical Cable

Pre-connection Checklist
When you use an optical cable and the terminals have covers, be sure to remove the covers.

1. Connect the DIGITAL AUDIO IN (OPTICAL) port on the Soundbar to the OPTICAL OUT port of the TV with a digital optical cable.
2. Press the (Source) button on the top panel or remote control, and then select the “D.IN” mode.
3. The TV sound is played from the Soundbar.

Method 2. Connecting a TV using an HDMI Cable

CAUTION

• To connect the HDMI cable between the TV and Soundbar, be sure to connect the terminals marked ARC. Otherwise, the TV sound may not be output.
• The recommended cable is a High-Speed HDMI Cable with Ethernet.

1. With the Soundbar and TV turned on, connect the HDMI cable (not supplied) as shown in the figure.
2. “TV ARC” appears in the display window of the Soundbar main unit and the Soundbar plays TV sound.
   • If the TV sound is inaudible, press the (Source) button on the remote control or on the top of the Soundbar to switch to “TV ARC” mode. The screen displays “TV ARC” and TV sound is played.
   • If “TV ARC” does not appear in the display window of the Soundbar main unit, confirm that the HDMI cable (not supplied) is connected to the correct port.
   • Use the volume buttons on the TV’s remote control to change the volume on the Soundbar.

NOTES

• HDMI is an interface that enables the digital transmission of video and audio data with just a single connector.
• If the TV provides an ARC port, connect the HDMI cable to the HDMI IN (ARC) port.
• We recommend you use a coreless HDMI cable if possible. If you use a cored HDMI cable, use one with a diameter that is less than 14 mm.
• This function is not available if the HDMI cable does not support ARC.
• When the audio in a broadcast is encoded in Dolby Digital and the “Digital Output Audio Format” on your TV is set to PCM, we recommend that you change the setting to Dolby Digital. When the setting on the TV is changed, you will experience better sound quality. (The TV menu may use different words for Dolby Digital and PCM depending on the TV manufacturer.)

USING A WIRELESS CONNECTION TO THE TV

Connecting a TV via Bluetooth
When a TV is connected using Bluetooth, you can hear stereo sound without the hassle of cabling.

Only one TV can be connected at a time.

The initial connection

1. Press the PAIR button on the remote control to enter the “BT PAIRING” mode. (OR)
   • Press the (Source) button on the top panel and then select “BT”. “BT” changes to “BT PAIRING” in a few seconds automatically or changes to “BT READY” if there is a connected record.
   • When “BT READY” appears, press and hold the (Source) button on the top panel of the Soundbar for more than 5 seconds to display “BT PAIRING”.
2. Select Bluetooth mode on the TV. (For more information, see the TV’s manual.)
3. Select “[AV] B-Series Soundbar” from the list on the TV’s screen. An available Soundbar is indicated with “Need Pairing” or “Paired” on the TV’s Bluetooth device list. To connect the TV to the Soundbar, select the message, and then establish a connection.
   • When the TV is connected, [TV Name] → “BT” appears on the Soundbar’s front display.
4. You can now hear TV sound from the Soundbar.

If the device fails to connect

• If a previously connected Soundbar listing (e.g. “[AV] B-Series Soundbar”) appears in the list, delete it.
• Then repeat steps 1 through 3.

NOTE

• After you have connected the Soundbar to your TV the first time, use the “BT READY” mode to reconnect.

Disconnecting the Soundbar from the TV
Press the (Source) button on the top panel or the remote control and switch to any mode but “BT”.

• Disconnecting takes time because the TV must receive a response from the Soundbar. (The time required may differ, depending on the TV model.)
• To cancel the automatic Bluetooth connection between the Soundbar and TV, press the Left button on the remote control for 5 seconds with the Soundbar in “BT READY” status. (Toggle On → Off)

What is the difference between BT READY and BT PAIRING?

• BT READY: In this mode, you can search for previously connected TVs or connect a previously connected mobile device to the Soundbar.
• BT PAIRING: In this mode, you can connect a new device to the Soundbar. (Press the PAIR button on the remote control or press and hold the (Source) button on the top of the Soundbar for more than 5 seconds while the Soundbar is in “BT” mode.)

NOTES

• If asked for a PIN code when connecting a Bluetooth device, enter <0000>.
• In Bluetooth connection mode, the Bluetooth connection will be lost if the distance between the Soundbar and the Bluetooth device exceeds 10 meters.
• The Soundbar automatically turns off after 18 minutes in the Ready state.
• The Soundbar may not perform Bluetooth search or connection correctly under the following circumstances:
  • If there is a strong electrical field around the Soundbar.
  • If several Bluetooth devices are simultaneously paired with the Soundbar.
  • If the Bluetooth device is turned off, not in place, or malfunctions.
• Electronic devices may cause radio interference. Devices that generate electromagnetic waves must be kept away from the Soundbar main unit – e.g., microwaves, wireless LAN devices, etc.

CONNECTING AN EXTERNAL DEVICE

Connect to an external device via a wired connection or Bluetooth connection to play the external device’s sound through the Soundbar.

Method 1. Connecting using an Optical Cable

1. Connect DIGITAL AUDIO IN (OPTICAL) on the main unit to the OPTICAL OUT port of the Source Device using a digital optical cable.
2. Select “D.IN” mode by pressing the (Source) button on the top panel or on the remote control.

Method 2. Connecting using an HDMI Cable

1. Connect an HDMI cable (not supplied) from the HDMI port on the bottom of the Soundbar to the HDMI OUT port on your digital device.
2. Connect an HDMI cable (not supplied) from the HDMI TO TV (ARC) port on the bottom of the Soundbar to the HDMI IN port on your TV.
3. Press the (Source) button on the top panel or the remote control, and then select “HDMI”.
4. “HDMI” mode is displayed on the Soundbar display panel and sound plays.

CONNECTING A USB STORAGE DEVICE

You can play music files located on USB storage devices through the Soundbar.

1. Connect the USB device to the USB port on the bottom of the product.
2. Press the (Source) button on the top panel or on the remote control, and then select “USB”.
3. “USB” appears in the display screen.
4. Play music files from the USB storage device through the Soundbar.
   • The Soundbar automatically turns off (Auto Power Down) if there is no audio signal from the USB drive or no USB drive connection for more than 18 minutes.

File Format Type Compatibility list

*.aac

*.m4a

*.mp4

| ****

AAC-LC

(MPEG2/MPEG4 Audio Only)

| ****

32kHz ~ 48kHz

| ****

32kbps ~ 320kbps

*.wav*| LPCM| 32kHz ~ 192kHz| 1,024kbps ~ 9,216kbps
.flac**| FLAC| 32kHz ~ 192kHz| 162kbps ~ 8,100kbps
*.aiff| AIFF| 32kHz ~ 192kHz| 1,024kbps ~ 9,216kbps

• If there are too many folders (about 200) and files (about 2000) stored on the USB device, it may take the Soundbar some time to access and play files.
• Supported USB file system: FAT16, FAT32, NTFS

CONNECTING A MOBILE DEVICE

Connecting via Bluetooth
When a mobile device is connected using Bluetooth, you can hear stereo sound without the hassle of cabling.

• When you connect a paired Bluetooth device with the Soundbar off, the Soundbar automatically turns on.
• The connection is limited to one TV or two Bluetooth devices at the same time.

The initial connection
When connecting to a new Bluetooth device, make sure the device is within 1 m distance.

1. Press the PAIR button on the remote control to enter the “BT PAIRING” mode. (OR)
   • Press the (Source) button on the top panel and then select “BT”. “BT” changes to “BT PAIRING” in a few seconds automatically or changes to “BT READY” if there is a connect record.
   • When “BT READY” appears, press and hold the (Source) button on the top panel of the Soundbar for more than 5 seconds to display “BT PAIRING”.
2. On your device, select “[AV] B-Series Soundbar” from the list that appears.
   • When the Soundbar is connected to the Bluetooth device, [Bluetooth Device Name] → “BT” appears in the front display.
3. Play music files from the device connected via Bluetooth through the Soundbar.

If the device fails to connect

• If a previously connected Soundbar listing (e.g. “[AV] B-Series Soundbar”) appears in the list, delete it.
• Then repeat steps 1 and 2.

NOTE
After you have connected the Soundbar to your mobile device the first time, use the “BT READY” mode to reconnect.

What is the difference between BT READY and BT PAIRING?

• BT READY: In this mode, you can search for previously connected TVs or connect a previously connected mobile device to the Soundbar.
• BT PAIRING: In this mode, you can connect a new device to the Soundbar. (Press the PAIR button on the remote control or press and hold the (Source) button on the top of the Soundbar for more than 5 seconds while the Soundbar is in “BT” mode.)

NOTES

• If asked for a PIN code when connecting a Bluetooth device, enter <0000>.
• In Bluetooth connection mode, the Bluetooth connection will be lost if the distance between the Soundbar and the Bluetooth device exceeds 10 m.
• The Soundbar automatically turns off after 18 minutes in the “BT READY” state.
• The Soundbar may not perform Bluetooth search or connection correctly under the following circumstances:
  • If there is a strong electrical field around the Soundbar.
  • If several Bluetooth devices are simultaneously paired with the Soundbar.
  • If the Bluetooth device is turned off, not in place, or malfunctions.
• Electronic devices may cause radio interference. Devices that generate electromagnetic waves must be kept away from the Soundbar main unit – e.g., microwaves, wireless LAN devices, etc.
• The Soundbar supports SBC data (44.1kHz, 48kHz).
• Connect only to a Bluetooth device that supports the A2DP (AV) function.
• Once you have paired the Soundbar to a Bluetooth device, selecting “[AV] B-Series Soundbar” from the device’s scanned devices list will automatically change the Soundbar to “BT” mode.
  • Available only if the Soundbar is listed among the Bluetooth device’s paired devices. (The Bluetooth device and the Soundbar must have been previously paired at least once.)
• The Soundbar will appear in the Bluetooth device’s searched devices list only when the Soundbar displays “BT PAIRING”.

Bluetooth Power On (SOUND MODE)
If a previously paired Bluetooth device tries to pair with the Soundbar when the Bluetooth Power On function is on and the Soundbar is turned off, the Soundbar turns on automatically.

1. Press and hold the SOUND MODE button for more than 5 seconds on the remote while the Soundbar is turned on.
2. “ON-BLUETOOTH POWER” appears on the Soundbar’s display.

Disconnecting the Bluetooth device from a Soundbar
You can disconnect a Bluetooth device from the Soundbar. For instructions, see the Bluetooth device’s user manual.

• The Soundbar will be disconnected.
• When the Soundbar is disconnected from the Bluetooth device, the Soundbar will display “BT DISCONNECTED” on the front display.

Disconnecting the Soundbar from the Bluetooth device

Press the (Source) button on the top panel or the remote control, and then change to any mode except “BT”.

• Disconnecting takes time because the Bluetooth device must receive a response from the Soundbar. (Disconnection time may differ, depending on the Bluetooth device)
• When the Soundbar is disconnected from the Bluetooth device, the Soundbar will display “BT DISCONNECTED” on the front display.

NOTES

• In Bluetooth connection mode, the Bluetooth connection will be lost if the distance between the Soundbar and the Bluetooth device exceeds 10 m.
• The Soundbar automatically turns off after 18 minutes in the Ready state.

More About Bluetooth
Bluetooth is a technology that enables Bluetooth-compliant devices to interconnect easily with each other using a short wireless connection.

• A Bluetooth device may cause noise or malfunction, depending on usage, if:
  • A part of your body is in contact with the receiving/transmitting system of the Bluetooth device or the Soundbar.
  • It is subject to electrical variation from obstacles caused by a wall, corner, or office partition.
  • It is exposed to electrical interference from the same frequency-band devices including medical equipment, microwave ovens, and wireless LANs.
• Pair the Soundbar with the Bluetooth device while they are close together.
• The further the distance between the Soundbar and the Bluetooth device, the worse the quality is. If the distance exceeds the Bluetooth operational range, the connection is lost.
• In poor reception areas, the Bluetooth connection may not work properly.
• The Bluetooth connection only works when it is close to the unit. The connection will be automatically cut off if the Bluetooth device is out of range. Even within range, the sound quality may be degraded by obstacles such as walls or doors.
• This wireless device may cause electric interference during its operation.

Bluetooth Multi connection
The Soundbar can be connected to 2 Bluetooth devices at the same time.

1. Connect the Soundbar to up to two Bluetooth devices.
2. Play music from one of the connected Bluetooth devices while two devices are connected.
3. If music is played from the Bluetooth device “B” while playing from the device “A”, the music is started playing on the device “B” and automatically being stopped/pauses playback on the device “A”.
4. In versions before AVRCP V1.4, the switching time of the device playing music may be delayed.

Bluetooth Multi Pairing
How to pair multiple devices to the Soundbar

1. Turn on the Soundbar.
2. Only in “BT” mode, press and hold the (Source) button on the top of the Soundbar for more than 5 seconds for the Soundbar to go into “BT PAIRING” mode, then on the Bluetooth device side, switch Bluetooth on, and select the Soundbar from the list of available devices, the Soundbar will automatically connect to the Bluetooth device.
3. A 2nd Bluetooth device can be paired and connected to the Soundbar using the same method. If you attempt to connect a 3rd device, a connected device that is not playing audio will lose its Bluetooth connection, but will still be paired with the Soundbar.
4. Using the same method, you can pair up to 8 Bluetooth devices, but only the last 2 will stay connected to the Soundbar at the same time.

NOTES

• Only 1 Samsung TV or 2 Bluetooth devices can be connected to the Soundbar at one time.
• The Soundbar will be disconnected from Bluetooth devices when it receives a connection request from a Samsung TV.
• The default of the Soundbar is “ON-BT MULTI CONNECTION”, but for restoration to non-multi connection mode from another mode, press and hold the PAIR button on the remote control for more than 5 seconds in standby mode, until “OFF-BT MULTI CONNECTION” appears in the display.

INSTALLING THE WALL MOUNT

Installation Precautions

• Install on a vertical wall only.
• Do not install in a place with high temperature or humidity.
• Verify whether the wall is strong enough to support the product’s weight. If not, reinforce the wall or choose another installation point.
• Purchase and use the fixing screws or anchors appropriate for the kind of wall you have (plaster board, iron board, wood, etc.). If possible, fix the support screws into wall studs.
• Purchase wall mounting screws according to the type and thickness of the wall you want to mount the Soundbar.
  • Diameter: M5
  • Length: 35 mm or longer recommended.
• Connect cables from the unit to external devices before you install the Soundbar on the wall.
• Make sure the unit is turned off and unplugged from the power source before you install it. Otherwise, it may cause an electric shock.

Wallmount Components

1. Place the Wall Mount Guide against the wall surface.
   • The Wall Mount Guide must be level.
   • If your TV is mounted on the wall, install the Soundbar at least 5 cm below the TV.
2. Align the Wall Mount Guide’s Centre Line with the center of your TV (if you are mounting the Soundbar below your TV), and then fix the Wall Mount Guide to the wall using tape.
   • If you are not mounting below a TV, place the Centre Line in the center of the installation area.
3. Push a pen tip or sharpened pencil tip through the center of the A-TYPE images on each end of the Guide to mark the holes for the supporting screws, and then remove the Wall Mount Guide.
4. Using an appropriately sized drill bit, drill a hole in the wall at each marking.
   • If the markings do not correspond to the positions of the studs, make sure you insert appropriate anchors into the holes before you insert the support screws. If you use anchors, make sure the holes you drill are large enough for the anchors you use.
5. Push a screw (not supplied) through each Holder-Screw, and then screw each screw firmly into a support screw hole.
6. Install the 2 Bracket-Wall Mounts in the correct orientation on the bottom of the Soundbar using 2 Screws.
   • When assembling, make sure the hanger part of the Bracket-Wall Mounts are located behind the rear of the Soundbar.
7. Install the Soundbar with the attached Bracket-Wall Mounts by hanging the Bracket-Wall Mounts on the Holder-Screws on the wall.
8. Slide the Soundbar down as shown below so that the Bracket-Wall Mounts rest securely on the Holder-Screws.
   • Insert the Holder-Screws into the wide (bottom) part of the Bracket-Wall Mounts, and then slide the Bracket-Wall Mounts down so that the Bracket-Wall Mounts rest securely on the Holder-Screws.

SOFTWARE UPDATE

Samsung may offer updates for the Soundbar’s system firmware in the future.

If an update is offered, you can update the firmware by connecting a USB device with the firmware update stored on it to the USB port on your Soundbar. For more information about how to download update files, go to the Samsung website at ((www.samsung.com) Support). Then, select the product type or enter the model number of your Soundbar, select the Software & Apps option, and then Downloads. Note that the option names can vary.

How to check the Firmware version

1. Turn off the Soundbar.
2. Press and hold the (Sound Control) button for about 5 seconds on the remote control.
3. Each version appears in the following order on the Soundbar display. (Software version → HDMI → WGM → Rx )
   • WGM: Wireless Tx module in the Soundbar.
   • Rx: Wireless Rx module in the Subwoofer.
   • R2 VERSION DISPLAY
   • No connect rear R2—
   • Connected rear R2xxx

Update Procedure

Important:
The update function erases all user settings. We recommend you write down your settings so that you can easily reset them after the update. Note that updating the firmware resets the subwoofer connection too.

1. Connect a USB thumb drive to the USB port on your computer.
   Important: Make sure there are no music files on the USB thumb drive. This may cause the firmware update to fail.

2. Go to (www.samsung.com) select Enter Model Number and enter the model of your Soundbar. Select manuals and downloads and download the latest software file.

3. Save the downloaded software to a USB stick and select “Extract Here” to unzip the folder.

4. Turn off the Soundbar and connect the USB stick containing the software update to the USB port.

5. Turn on the Soundbar and change the source to “USB” mode. Within 3 minutes, “UPGR” is displayed and the update begins. When the update is complete, the Soundbar turns off and then turns on automatically.

6. Press the  – +(Volume) button on the top panel for 5 seconds. “INIT” appears on the display and then the Soundbar turns off. The update is complete.

   • This product has a DUAL BOOT function. If the firmware fails to update, you can update the firmware again.

7. Restore your settings on the Soundbar.

If UPDATE is not displayed

1. Turn off the Soundbar, disconnect, and then reconnect the USB storage device that contains the update files to the Soundbar’s USB port.
2. Disconnect the Soundbar’s power cord, reconnect it, and then turn on the Soundbar.

NOTES

• The firmware update may not work properly if audio files supported by the Soundbar are stored in the USB storage device.
• Do not disconnect the power or remove the USB device while updates are being applied. The main unit will turn off automatically after completing the firmware update.
• After the update is completed, the user setup in the Soundbar is Initialised so you can reset your settings. We recommend you write down your settings so that you can easily reset them after the update. Note that updating firmware resets the subwoofer connection too.
• If the connection to the subwoofer is not re-established automatically after the update.
• If the software update fails, check if the USB stick is defective.
• Mac OS users should use MS-DOS (FAT) as the USB format.
• Updating via USB may not be available, depending on the USB storage device manufacturer.

TROUBLESHOOTING

Before seeking assistance, check the following.

• The soundbar does not turn on.
  • Check whether the power cord of the Soundbar is correctly inserted into the outlet.
• The soundbar works erratically.
  • After removing the power cord, insert it again.
  • Unplug the power cord plug it back into the external device and try again.
  • If there is no signal, the Soundbar automatically turns off after a certain period. Turn on the power.
• If the remote control does not work.
  • Point the remote directly to the center part of the Soundbar.
  • Replace the batteries with new ones.
• The soundbar does not output any sound.
  • The volume of the Soundbar is too low or muted. Adjust the volume.
  • When any external device (STB, Bluetooth device, mobile device, etc.) is connected, adjust the volume of the external device.
  • For the sound output of the TV, select Soundbar. (Samsung TV: Home ( ) → Menu → Settings ( ) → All Settings ( ) → Sound → Sound Output → Select Soundbar)
  • The cable connection to the Soundbar may be loose. Remove the cable and connect again.
  • Remove the power cord completely, reconnect it, and turn the power on.
  • Reset the product and try again.
• The subwoofer does not output any sound.
  • Check whether the LED indicator on the rear of the Subwoofer is on in blue. Reconnect the Soundbar and Subwoofer if the indicator is blinking in blue or turned red.
  • You may experience an issue if there is an obstacle between the Soundbar and Subwoofer. Move devices to an area away from obstacles.
  • Other devices sending radio frequency signals in proximity may interrupt the connection. Keep your speaker away from such devices.
  • Remove and reconnect the power plug.
• The Subwoofer volume is too low.
  • The original volume of the content you are playing may be low. Try adjusting the Subwoofer level.
  • Bring the Subwoofer speaker closer to you.
• If the TV is not connected via HDMI TO TV (ARC).
  • Check whether the HDMI cable is correctly connected to the ARC terminal.
  • Connection may not be possible due to the connected external device (set-top box, game machine, etc.). Directly connect the Soundbar.
  • HDMI-CEC may not be activated on the TV. Turn on the CEC on the TV menu. (Samsung TV: Home ( ) → Menu → Settings ( ) → All Settings ( ) → Connection → External Device Manager → Anynet+ (HDMI-CEC) ON)
• There is no sound in when connecting to the TV in HDMI TO TV (ARC) mode.
  • Your device is unable to play the input signal. Change the TV’s audio output to PCM or AUTO. (For a Samsung TV: Home ( ) → Menu → Settings ( ) → All Settings ( ) → Sound → Expert Settings → Digital Output Audio Format)
• The soundbar does not connect via Bluetooth.
  • When connecting a new device, switch to “BT PAIRING” for connection. (Press the PAIR button on the remote control or press the (Source) button on the body for at least 5 seconds.)
  • If the Soundbar is connected to another device, disconnect that device first to switch the device.
  • Reconnect it after removing the Bluetooth speaker list on the device to connect. (Samsung TV: Home ( ) → Menu → Settings ( ) → All Settings ( ) → Sound → Sound Output → Bluetooth Speaker List)
  • The automatic TV connection may be disabled. While the Soundbar is in “BT READY”, press and hold the Left button on the Soundbar remote control for 5 seconds to select ON-TV CONNECT. If you see OFF-TV CONNECT, press and hold the Left button again for 5 seconds to switch the selection.
  • Remove and reconnect the power plug, then try again.
  • Reset the product and try again.
• The sound drops out when connected via Bluetooth.
  • If your device that is connected via Bluetooth moves too far away from the Soundbar, it may cause the sound to drop out. Move the device closer to the Soundbar.
  • If a part of your body is in contact with the Bluetooth transceiver or the product is installed on metal furniture, sound may drop out. Check the installation environment and conditions for use
• Bluetooth multi-connection does not work.
  • When the TV is connected to the soundbar, Bluetooth multi-connection may not operate. Disconnect the Soundbar from the TV and try again.
  • Check whether the Bluetooth Multi connection setting is turned on. (Refer to the “Soundbar does not connect via Bluetooth.” section.)
  • Disconnect the device currently playing, pair it with the device that you want to connect, and reconnect the previous device.
  • If the sound is inaudible even after connecting properly, refer to the “Sound drops out when connected via Bluetooth.” section.
• The soundbar does not turn on automatically with the TV.
  • When you turn off the Soundbar while watching TV, power synchronization with the TV is disabled. First, turn off the TV.

LICENCE

Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, and the double-D symbol are trademarks of Dolby Laboratories Licensing Corporation.

For DTS patents, see http://patents.dts.com. Manufactured under license from DTS, Inc. or DTS Licensing Limited. DTS, Digital Surround, Virtual:X, and the DTS logo are registered trademarks or trademarks of DTS, Inc. in the United States and other countries. © 2021 DTS, Inc. ALL RIGHTS RESERVED.

The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI Trade dress, and HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.

The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Samsung Electronics Co., Ltd. is under license. Other trademarks and trade names are those of their respective owners.

[ENERGY STAR] ENERGY STAR qualified model only

• Your Samsung product is ENERGY STAR qualified in its factory default setting. Changes to certain features, settings, and functionality in this product can change the power consumption, possibly beyond the limits required for ENERGY STAR qualification.
• Environmental Protection Agency and Department of Energy. ENERGY STAR is a joint program of Government agencies, designed to promote energy-efficient products and practices.

Refer to www.energystar.gov for more information on the ENERGY STAR Program.

ENERGY STAR qualified model only (The other models)

• As an ENERGY STAR Partner, Samsung has determined that this product or product model meets the ENERGY STAR guidelines for energy efficiency.

OPEN SOURCE LICENCE NOTICE
Open Source used in this product can be found on the following webpage (http://opensource.samsung.com).

IMPORTANT NOTES ABOUT THE SERVICE

• Figures and illustrations in this User Manual are provided for reference only and may differ from the actual product appearance.
• An administration fee may be charged if either
  • an engineer is called out at your request and there is no defect with the product (i.e. where the user manual has not been read).
  • you bring the unit to a repair center and there is no defect with the product (i.e. where the user manual has not been read).
• You will be informed of the administration fee amount before a technician visits.

SPECIFICATIONS AND GUIDE

Specifications

AMPLIFIER

Rated Output power

| 150W (30Wx5)
Supported play formats| LPCM 2ch, Dolby Audio™ (supporting Dolby®

Digital), DTS, DTS Virtual:X

AMPLIFIER

Rated Output power

| 250W
Overall Standby Power Consumption (W)| 2.0W
---|---
Bluetooth

Port deactivation method

| Press and hold the SOUND MODE button for more than 5 seconds to turn off Bluetooth Power

function.

NOTES

• Samsung Electronics Co., Ltd reserves the right to change the specifications without notice.

• Weight and dimensions are approximate.

• Hereby, Samsung declares that this radio equipment complies with Directive 2014/53/EU and the relevant UK statutory requirements. The full text of the declaration of conformity is available at the following internet address: http://www.samsung.com go to Support and enter the model name. This equipment may be operated in all EU countries and in the UK.

• WIRELESS DEVICE OUTPUT POWER
  RF max transmitter power

  • 100mW at 2.4GHz – 2.4835GHz
  • 25mW at 5.725GHz – 5.825GHz

Correct disposal of batteries in this product

Applicable in countries with separate collection systems

• This marking on the battery, manual, or packaging indicates that the batteries in this product should not be disposed of with other household waste at the end of their working life. Where marked, the chemical symbols Hg, Cd or Pb indicate that the battery contains mercury, cadmium, or lead above the reference levels in EC Directive 2006/66.
• If batteries are not properly disposed of, these substances can cause harm to human health or the environment. To protect natural resources and to promote material reuse, please separate batteries from other types of waste and recycle them through your local, free battery return system.

Correct Disposal of This Product
(Waste Electrical & Electronic Equipment)

Applicable in countries with separate collection systems
This marking on the product, accessories, or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling. Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal.

For information on Samsung’s environmental commitments and product-specific regulatory obligations e.g. REACH, WEEE, and Batteries, visit www.samsung.com/uk/aboutsamsung/sustainability/environment/our- commitment/data/.

COMMISSION REGULATION (EU) 2019/1782
Ecodesign requirements for external power supplies: www.samsung.com/global/ecodesign_component.

© 2024 Samsung Electronics Co., Ltd. All rights reserved.

Contact SAMSUNG WORLDWIDE
If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care Centre.

Country/Region

| Samsung Service Centre|

Web Site

---|---|---
UK| 0333 000 0333| www.samsung.com/uk/support
IRELAND (EIRE)| 0818 717100| www.samsung.com/ie/support
GERMANY| 06196 77 555 77| www.samsung.com/de/support
FRANCE| 01 48 63 00 00| www.samsung.com/fr/support
SPAIN| 91 175 00 15| www.samsung.com/es/support
PORTUGAL| 210 608 098

Chamada para a rede fixa nacional

Dias úteis das 9h às 20h

| www.samsung.com/pt/support
LUXEMBURG| 261 03 710| www.samsung.com/be_fr/support
NETHERLANDS| 088 90 90 100| www.samsung.com/nl/support
BELGIUM| 02-201-24-18| www.samsung.com/be/support (Dutch) www.samsung.com/be_fr/support (French)
NORWAY| 21 62 90 99| www.samsung.com/no/support
DENMARK| 70 70 19 70| www.samsung.com/dk/support
FINLAND| 030-622 75 15| www.samsung.com/fi/support
SWEDEN| 0771-400 300| www.samsung.com/se/support
AUSTRIA| 0800 72 67 864 (0800-SAMSUNG)| www.samsung.com/at/support
SWITZERLAND| 0800 726 786| www.samsung.com/ch/support (German) www.samsung.com/ch_fr/support (French)
HUNGARY| 0680SAMSUNG (0680-726-7864)| www.samsung.com/hu/support
CZECH| 800 – SAMSUNG (800-726786)| www.samsung.com/cz/support
SLOVAKIA| 0800 – SAMSUNG (0800-726 786)| www.samsung.com/sk/support
CROATIA| 072 726 786| www.samsung.com/hr/support
BOSNIA| 055 233 999| www.samsung.com/ba/support
NORTH MACEDONIA| 023 207 777| www.samsung.com/mk/support
---|---|---
MONTENEGRO| 020 405 888| www.samsung.com/support
SLOVENIA| 080 697 267 (brezplačna številka)| www.samsung.com/si/support
SERBIA| 011 321 6899| www.samsung.com/rs/support
KOSOVO| 038 40 30 90| www.samsung.com/support
ALBANIA| 045 620 202| www.samsung.com/al/support
BULGARIA| 0800 111 31 – Безплатен за всички оператори

*3000 – Цена на един градски разговор или според тарифата на мобилният оператор

09:00 до 18:00 – Понеделник до Петък

| www.samsung.com/bg/support
ROMANIA| 0800872678 – Apel gratuit

*8000 – Apel tarifat în reţea

Program Call Center Luni – Vineri: 9 AM – 6 PM

|

www.samsung.com/ro/support

ITALIA| 800-SAMSUNG (800.7267864)| www.samsung.com/it/support
CYPRUS| 8009 4000 only from landline, toll free|

www.samsung.com/gr/support

GREECE

| 80111-SAMSUNG (80111 726 7864) from mobile and land line (+30) 210 6897691 from mobile and

land line

POLAND| 801-172-678*

• (opłata według taryfy operatora)

| www.samsung.com/pl/support/
LITHUANIA| 8-800-77777| www.samsung.com/lt/support
LATVIA| 8000-7267| www.samsung.com/lv/support
ESTONIA| 800-7267| www.samsung.com/ee/support

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