SAMSUNG Galaxy for Families User Guide
- September 13, 2024
- Samsung
Table of Contents
Galaxy for Families
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Specifications:
- Operating System: OneUI 6.1 and above
- Supported Devices: Galaxy S24, S24+, S24 Ultra, S23, S23+, S23
Ultra, S23 FE, S22, S22+, S22 Ultra, S21 5G, S21+ 5G, S21 Ultra 5G,
S21 FE 5G, Z Fold6, Z Fold5, Z Fold4, Z Fold3 5G, Z Flip6, Z Flip5,
Z Flip4, Z Flip3 5G
Product Usage Instructions:
Setting Up Galaxy for Families:
1. For a New Samsung device: – Create a Samsung child account on
the parent/guardian device.
2. For an existing Samsung Device: – Perform a factory reset on
the existing device. – Create a new Samsung Child Account on the
guardian’s device.
Key Features of Galaxy for Families:
-
Website Access Management: Manage web content settings on
Samsung Internet browser. -
App and Game Age Ratings: Set age restrictions on Galaxy
Store. -
Purchase Restrictions: Control purchase permissions on Galaxy
Store. -
Location Sharing: Use Samsung Find to share location
information. -
Family Album Sharing: Set up a shared photo album with linked
Samsung Accounts. -
Google Family Link: Manage Google Apps and services with
parental controls. -
Screen Time Management: Control daily screen time limits,
downtime settings, app limits, and content restrictions.
Content Restrictions:
-
Google search
-
Google Assistant
-
Google Play (app store)
-
YouTube (choose between YouTube Kids or regular YouTube)
-
Google Chrome (allow all sites, block explicit sites, or only
allow approved sites) -
Google Photos (enable/disable photo sharing)
FAQ:
What devices offer Galaxy for Families features?
Galaxy for Families features are available on devices operating
on OneUI 6.1 and above. The supported devices include Galaxy S
series, Galaxy Z series, and Galaxy Fold series.
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A Guide to Parental Controls on Samsung Mobile Devices
Galaxy for Families
Embrace technology on your own terms, with Samsung’s products and tools built
for your family. Get started with Galaxy for Families by creating a Samsung
child account. Your journey to set up may vary slightly depending on the model
of the device and if you’re setting up on a dedicated new or existing device
for your child.
For a New Samsung device
Google Account for your child Begin by setting up a Google Account for your
child which you can do on their or on your own device. However, if you create
it on your device, you will need to use their details when logging in on their
device. This account will be essential to manage settings on various Google
services and apps through Google Family link. Follow the prompts and choose
age-appropriate settings and permissions for your child. Please note that as
the guardian, you will need your own device at hand to authenticate both the
Google Account for your child and Samsung Child Account and prove it is you
setting up the account. The required credit card details are just to verify
it’s you. This process allows a more secure and tailored experience for your
child while allowing you to oversee their digital journey. For more
information on Google Family Link, click here.
Parent/Guardian Device
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1
Samsung Child Account Setting up this account will enable you to manage your
child’s parental control features in one place. This includes Galaxy for
Families features specific to Samsung devices (as well as your child’s Google
account settings). Customize the settings according to your child’s needs and
your preferences as a guardian (as well as your child’s Google account
settings). Customise the settings according to your preferences and your
child’s needs. · Follow the next section steps to create a Samsung account on
the
parent/guardian device. · When prompted during setup of the new child’s
device, use their details to log in
to the Samsung Child account. · Remember that as the guardian, you will need
your own device ready to
authenticate the Samsung Child Account. · Continue with device setup. Please
note that once the account has been set up, the child will receive a
notification letting them know the phone is being supervised by their
guardian.
For an existing Samsung Device
If you are using an existing Samsung smartphone or tablet for your child
(hand-me-down), we recommend you do a factory reset. To learn how to do this,
click here. After this, you can create a new Samsung Child Account as shown
below. This should be done on the guardian’s device, and not on the child’s
device.
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Galaxy for Families Key Features
You can manage:
· Website Access (Samsung Internet) · Apps & Game Age Ratings (Galaxy Store) ·
Purchase Restrictions (Galaxy Store) · Location Sharing (Samsung Find) ·
Family Album Sharing · Google Family Link
Website Access (Samsung Internet)
On your Galaxy for Families Account, select your child, then click on Web
Content to manage settings on their Samsung Internet browser. You can choose
from the following options to manage:
· Allow all sites (no restrictions) · Allow only sites you choose (most
restricted) · Try to block explicit sites.
melissacooper.mc24@gmail.com
Tommy Cooper Age 12
Please refer to the Useful Features and Tools Guide to review how you can
check your child’s Samsung Internet browsing history. Note that Secret Mode is
not available while using a Samsung Child Account. To learn more about online
safety, click here:
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App and Game Age Ratings (Galaxy Store)
You can choose the maximum age rating for apps and games that your child can
download from the Galaxy Store based on the child’s age (which will be
informed by the date you used to set up the Child Account). You can choose
from the following options to manage: · All ages (most restricted) · 12+ · 16+
· 18+ (no restrictions) If you choose to allow your child to download social
media apps, or gaming apps, there are parental controls/privacy settings
available to set up on each platform. Please check out How To Guides for the
different apps. Social Media Apps Parental Controls tap here. Gaming Parental
Controls tap here. When trying to download an age restricted app the child
will see a message informing them that the app is restricted and that only a
guardian can remove the restriction. The guardian will also receive a
notification to grant or deny access.
Parent/Guardian Device
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Purchase Restrictions (Galaxy Store)
You have the option to decide whether your child needs permission to download
and purchase content from the Galaxy Store. Simply slide the toggle to the
right (so it turns blue) for `Require approval for download and purchases’.
You can choose from the following options to manage: · All downloads and
purchases (the highest level of protection). · Paid content only (all free
apps will be downloadable without approval). · In-app purchases only (all apps
are downloadable, but only in-app
purchases will require permission).
Tommy Cooper
Age 12
Location Sharing (Samsung Find)
To activate location sharing, you can share location with up to 5 family
members using the Samsung Find App, accessible through the Galaxy for Families
menu. You can then activate location sharing. For models released after the
Galaxy S24, the Samsung Find app comes preloaded. If users have never used the
Samsung Find app, they will be notified to download it from the Galaxy Store
when a location is shared with them by another user. When Samsung Find user
(A) shares a location with a non-Samsung Find app user (B), user B will
receive a notification through the group sharing app. This notification
informs user B that user A has requested to share their location.
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By tapping on this notification, user B will be directed to the Galaxy Store’s
Samsung Find app download screen.
Family Album Sharing
Through linked Samsung Accounts you can also set up a shared photo album and
select which family members can view, edit, and contribute to it.
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Google Family Link
To manage Google Apps and services you can implement Google parental controls
using Google Family Link.
Screen Time
Daily limit: Set the amount of time that you child will spend daily on their
device.
Downtime: Set a time for when devices are locked overnight and then available
again in the morning.
App limits: Set time limits for each app
each day and block apps.
Content Restrictions You can tailor restrictions to Google apps, manage search results, block sites, etc.:
Google search
Google Assistant
Google Play (app store)
YouTube (choose between YouTube Kids, or YouTube and YouTube
Music parent supervised version).
Google Chrome (choose between allowing all sites, blocking explicit sites or only allowed approved sites),
Google Photos (enabling/disabling
photo sharing)
To learn more about Google Family Link, you can click here.
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FAQ
What devices offer Galaxy for Families features?
Galaxy for Families features are available on devices operating on OneUI 6.1
and above.
A full list of OneUI 6.1 Samsung devices are below:
Galaxy S24 Galaxy S24+ Galaxy S24 Ultra Galaxy S23 Galaxy S23+ Galaxy S23 Ultra Galaxy S23 FE Galaxy S22 Galaxy S22+ Galaxy S22 Ultra Galaxy S21 5G Galaxy S21+ 5G Galaxy S21 Ultra 5G Galaxy S21 FE 5G Galaxy Z Fold6 Galaxy Z Fold5 Galaxy Z Fold4 Galaxy Z Fold3 5G Galaxy Z Flip6 Galaxy Z Flip5 Galaxy Z Flip4 Galaxy Z Flip3 5G
Galaxy Tab S9+ Galaxy Tab S9+ 5G Galaxy Tab S9 Galaxy Tab S9 Ultra Galaxy Tab S9 Ultra 5G Galaxy Tab S9 FE+ Galaxy Tab S9 FE+ 5G Galaxy Tab S9 FE Galaxy Tab S9 FE 5G Galaxy Tab S9 5G Galaxy Tab S8+ Galaxy Tab S8+ 5G Galaxy Tab S8 Galaxy Tab S8 Ultra Galaxy Tab S8 Ultra 5G Galaxy Tab S8 5G Galaxy Tab S7 FE Galaxy Tab S7 FE 5G Galaxy Tab S6 Lite Galaxy Tab Active5 5G Galaxy Tab Active4 Pro Galaxy Tab Active4 Pro 5G Galaxy Tab A9+ Galaxy Tab A9+ 5G Galaxy Tab A9 Galaxy Tab A8 Galaxy Tab A7 Lite
Galaxy A73 5G Galaxy A72 Galaxy A55 5G Galaxy A54 5G Galaxy A53 5G Galaxy A53 5G UW Galaxy A52s 5G Galaxy A52 Galaxy A52 5G Galaxy A35 5G Galaxy A34 5G Galaxy A33 5G Galaxy A25 5G Galaxy A24 Galaxy A23 Galaxy A23 5G Galaxy A23 5G UW Galaxy A15 Galaxy A15 5G Galaxy A14 Galaxy A14 5G Galaxy A13 Galaxy A13 5G Galaxy A05s Galaxy A05 Galaxy A04s Galaxy A04e Galaxy A04
Is there anything I can do to set up my (guardian) phone to be safe for my
child while they’re using it?
In addition to Galaxy for Families, Samsung Kids comes pre-installed on
Samsung smartphones designed to create a safe environment, particularly for
younger children. Simply go the Search bar, search for Samsung Kids. You can
use the same PIN or biometrics set for your device to enter and exit the app.
You can set limits on playtime, as well as providing access only to specific
contacts and apps.
For more information on Samsung Kids visit here or check out our separate
Guide for Samsung Kids here.
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Why is Google Family Link not installed on my Samsung device?
If the Google Family Link app is not pre-installed on your Samsung device, you
can download this from the Google Play Store.
When you create a Google children’s account and log in for the first time on a
child’s device, the Family Link app will automatically install on the
guardian’s phone.
If you have created a Google child account outside the child’s mobile device
(such as on the web on a PC) and log in to the child’s phone, the guardian
will see a screen to activate Family Link. In this case, Family Link is
automatically installed on the guardian’s phone or the guardian will need to
install Family Link separately using the Play Store on the guardian phone.
For more information on Google Family Link visit here.
I’m struggling with the set up. Who can I contact?
Please get in touch with us. We’re here to help.
Visit :
www.samsung.com/uk/support/contact
Call us :
0333 000 0333
Live Chat :
www.samsung.com/uk/support/chat-members
Sign Language Support : www.samsung.com/uk/support/contact/accessibility
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