poly E100 IP Desk Phone User Guide

: June 3, 2024
: Poly

poly E100 IP Desk Phone User Guide

CUTTING-EDGE EXPERIENCE

BENEFITS

Improved accessibility with text- to-speech feature, screen coloradjustments for color blindness and bigger font settings.
Stay informed with style with the light bar status
Your phones stay cleaner for longer with integrated Microban® antimicrobial
Let the phone compliment your office layout with a 2-position stand and wall mount hardware

POLY EDGE E100 IP DESK PHONE

It’s time for a desk phone that makes hybrid work easy. The Poly Edge

E100 with two-line keys offers more ways to connect, plus unbelievable audio, in a seriously sharp package. These phones bring together Poly’s famous noise

reduction technology and a cutting-edge design for the perfect user experience. The Poly Edge E100 is packed with features you didn’t even know you needed, like text-to-speech and antimicrobial protection. No matter what size your business, this is the phone that upgrades your office with style, bringing your organization into the future.

2-line keys supporting up to 8-lines, features and bigger font contacts.
Signature Poly HD voice.
Poly NoiseBlockAI and Poly Acoustic Fence
Bright 8” color IPS LCD display.
Text-to-speech and new accessibility options.

POLY EDGE E100

SPECIFICATIONS

**** LINES / FEATURE KEYS

2-line keys supporting up to 8-line key assignments for lines, contacts, and features supported with pagination
4 context-sensitive “soft” keys
4-way navigation key cluster with center “Select” key
Home and back feature keys
Pagination key for additional lines/ contacts
Volume + / – control keys
Hold and Transfer keys
Headset select key
Speakerphone select key
Mute key (illuminated when muted)

USER INTERFACE FEATURES

Color 8” IPS LCD display (320×240 pixel resolution)
Voicemail support1
WebKit-based browser
Two position desk stand with wall mount option included
Unicode UTF-8 character support
One USB Type-C ports (2.0 compliant) for media, storage applications and headset connectivity
Lightbar status indicator (RGB with color mixing)
NFC Support
Multilingual user interface including2 Arabic (UAE), Chinese (Traditional/ Simplified), Czech, Danish, Dutch, English (Canada/ US/UK), French (France/Canadian), German, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, and Swedish

AUDIO FEATURES

Poly HD Voice technology delivers lifelike voice quality for each audio path: handset, hands-free speakerphone, and optional headset
Poly Acoustic Clarity technology provides full duplex conversations, acoustic echo cancellation, and background noise suppression
Poly Acoustic Fence technology eliminates background noise when using a handset or wired headset
Poly NoiseBlockAI technology removes most background noise when using the speakerphone
Poly Computer Audio Connector app installed on your PC (Windows only) enables selecting your phone for PC audio in/out to use the phones handset, optional headset and handsfree speakerphone with PC applications
Frequency response—150 Hz-14 kHz for handset, optional headset and handsfree speakerphone modes
Codecs: G.711 (A-law and μ-law), 729AB, G.722 (HD Voice), G.722.1, iLBC, OPUS
TIA-920 wideband audio, type 1 compliant (IEEE 1329 full duplex)
Individual volume settings with visual feedback for each audio path
Voice activity detection
Comfort noise generation
DTMF tone generation (RFC 2833 and in-band)
Low delay audio packet transmission
Adaptive jitter buffers
Packet loss concealment

HEADSET AND HANDSET COMPATIBILITY

Dedicated RJ-9 headset port
Hearing aid compatibility to ITU-T P.370 and TIA 504A standards
Compliant with ADA Section 508 Subpart B 23 (all)
Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids
Compatible with commercially available TTY adapter equipment
USB headset support (USB Type-C)

CALL HANDLING FEATURES¹

Enhanced Feature Keys make powerful feature shortcuts online key appearances or soft keys
Shared call/bridged line appearance
Busy Lamp Field (BLF)
Flexible line appearance (1 or more- line keys can be assigned for each line extension)
Distinctive incoming call treatment/ call waiting
Call timer and call waiting
Call transfer, hold, divert (forward), park, pickup
Called, calling, connected party information
Local 3-way audio conferencing
1-touch speed dial, redial
Remote missed call notification
Do not disturb function
Reverse Number Lookup via LDAP
Calling Party Identification (RFC8225 classifications—Trusted, Unknown, SPAM)
Electronic hook switch capable
Local configurable digit map/dial plan

OPEN APPLICATION PLATFORM

WebKit-enabled full browser that supports HTML5, CSS, SSL security, and JavaScript
Supports Polycom Apps SDK and API for third-party business and personal applications
NFC-enabled Edge E series phones allow third-party applications to read serial number and other device information that can be useful in application development such as guest login for phone hoteling1
Corporate directory access using LDAP
Visual Conference Management

NETWORK AND PROVISIONING

SIP Protocol Support
SDP
IETF SIP (RFC 3261 and companion RFCs)
Two-port gigabit Ethernet switch 10/100/1000Base-TX across LAN and PC ports
- Conforms to 3-2005 (Clause 40) for Physical media attachment
- Conforms to 3-2002 (Clause 28) for link partner auto-negotiation
Manual or dynamic host configuration protocol (DHCP) network setup
Time and date synchronization using SNTP
FTP/FTPS/TFTP/HTTP/HTTPS server based central provisioning for mass deployments
Provisioning and call server redundancy supported1
QoS Support–IEEE 1p/Q tagging (VLAN), Layer 3 TOS, and DHCP
VLAN—CDP, DHCP VLAN discovery, LLDP-MED for VLAN discovery
Network Address Translation (NAT) — support for static configuration and
“Keep-Alive” SIP signaling
RTCP and RTP support
Event logging
Syslog
Hardware diagnostics
Status and statistics reporting
IPv4, IPv6, dual stack (IPv4/IPv6) mode
TCP
UDP
DNS-SRV

SECURITY

1X Authentication and EAPOL Media encryption via SRTP
Transport Layer Security (TLS)
Encrypted configuration files
Digest authentication
Password login
Support for URL syntax with password for boot server address
HTTPS secure provisioning

POWER

Built-in auto sensing IEEE 802.3af Power over Ethernet (Class 3) 13 W (Max)
External Universal AC/DC Adapter (optional) 5VDC @ 3A (2.5W)
ENERGY STAR® rated

REGULATORY APPROVALS³

FCC Part 15 (CFR 47) Class B
ICES-003 Class B
EN55032 Class B
CISPR32 Class B
VCCI Class B
EN55024
EN61000-3-2; EN61000-3-3
UK – UKCA
NZ Telepermit
UAE TRA
Eurasian Customs Union EAC
Brazil ANATEL
Australia RCM
South Africa ICASA
Saudi Arabia CITC
Indonesia SDPPI
Korea KC
Mexico NOM ANCE
RoHS Compliant
CE Mark
TAA
SAFETY
UL62368-1
CAN/CSA 2 No 62368-1-14
EN 60950-1/62368-1
IEC 60950-1/62368-1
AS/NZS 1/62368.1

OPERATING CONDITIONS

Temperature: 0 to 40°C (+32 to 104° F)
Relative humidity: 5% to 95%, noncondensing

STORAGE TEMPERATURE

-40 to +70° C (-40 to +160° F)

LEARN MORE

POLY EDGE E100 PHONE COMES WITH

Console with Microban® Antimicrobial protection
Handset with Microban® Antimicrobial protection
Handset cord with Microban® Antimicrobial protection
Network (LAN) cable—CAT-5E
Desk Stand
Wall mount hardware included
Setup Sheet

POLY EDGE E100 UNIT BOX DIMENSIONS (L X W X D) / WEIGHT

Box dimension: 3 x 25.5 x 8.3 (cm) ; 8.8 x 10 x 3.5 (inches)
Box weight: 0.88kg/ 1.95lbs (with product, accessories, and documents)

MASTER CARTON QUANTITY

10

PART NUMBERS – PHONES

2200-86980-025

POLY EDGE E100 IP PHONE

COUNTRY OF ORIGIN

China

PART NUMBERS – ACCESSORIES

2200-49925-001

EDGE E, CCX350, PSU, 5V/3A, NA/JP

2200-49926-015

EDGE E, CCX350, PSU, 5V/3A, BZ/KR/ CN/AR

2200-49926-125

EDGE E, CCX350, PSU, 5V/3A, EU/ ANZ/UK/IN

WARRANTY

1-year limited warranty
Most software-enabled features and capabilities must be supported by the server. Please contact your IP PBX/Softswitch vendor or service provider for a list of supported
Planned localizations
Planned compliances
Support for signed software executables

For more information on Poly Edge E100 visit www.poly.com/edge-e100-e200

DATA SHEET

LEARN MORE

For more information on Poly Edge E100 visit www.poly.com/edge-e100-e200
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