Marshall CV620-BI2 Broadcast A/V Division User Manual

: September 12, 2024
: Marshall

CV620-BI2 Broadcast A/V Division

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Product Information

Specifications

Model: CV620-BI2/CV620-WI2
Resolution: Full HD (FHD)
Zoom: 20X
Division: Broadcast A/V

Product Usage Instructions

Chapter 1: Package Contents

Refer to the user manual for a detailed list of package
contents.

Chapter 2: Function Introduction

2.1 Product I/O Functions

Understand the input/output functions of the camera for proper
connectivity.

2.2 LED Indicator

Learn the indications provided by the LED indicator for status
updates.

2.3 Tally Lamp

Know how the Tally Lamp operates and its significance during
camera use.

Chapter 3: Installation

3.1 Preparation before Installation

Prepare the necessary tools and equipment before proceeding with
the installation process.

3.2 Instruction for Installation

Follow step-by-step instructions to correctly install the camera
in the desired location.

3.3 Connecting Devices

Connect the camera to compatible devices as per the provided
guidelines.

4.1 Remote Control

Utilize the remote control for convenient operation of the
camera.

Access and adjust settings using the menu options for optimal
performance.

Chapter 5: Network Function

5.1 Connecting Camera to Network

Establish a network connection for additional functionality and
control.

5.2 Web Page Function

Explore the web page function to enhance camera features and
accessibility.

Chapter 6: Troubleshooting

Refer to troubleshooting section in case of any issues or errors
encountered during camera operation.

Chapter 7: Addendum

7.1 Camera Size

Refer to the addendum for information on the camera size for
compatibility and mounting purposes.

Chapter 8: Safety Instructions

Adhere to safety instructions provided to ensure safe usage of
the camera.

Frequently Asked Questions (FAQ)

Q: How do I reset the camera settings?

A: To reset the camera settings, navigate to the setting menu
and look for the reset option. Follow the on-screen instructions to
reset the camera to default settings.

Q: Can I control the camera remotely via a mobile device?

A: Yes, you can control the camera remotely using a compatible
mobile app. Ensure that the camera is connected to the network for
remote access.

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Broadcast A/V Division
CV620-BI2/CV620-WI2
FHD PTZ 20X Camera
User Manual

Table of Contents

Chapter 1

Package Contents……………………………………………………………………………………………………………..2

Chapter 2

Function Introduction ………………………………………………………………………………………………………3

2.1

Product I/O functions…………………………………………………………………………………………………………3

2.2

LED indicator………………………………………………………………………………………………………………………… 4

2.3

Tally Lamp…………………………………………………………………………………………………………………………….. 4

Chapter 3 Installation ………………………………………………………………………………………………………………………………………………..5

3.1

Preparation before installation……………………………………………………………………………………..5

3.2

Instruction for installation ……………………………………………………………………………………………….6

3.3

Connecting devices…………………………………………………………………………………………………………..7

Chapter 4

Remote Control and Setting Menu…………………………………………………………………………….8

4.1

Remote control …………………………………………………………………………………………………………………….8

4.2

Setting Menu…………………………………………………………………………………………………………………………9

Chapter 5

Network Function……………………………………………………………………………………………………………..15

5.1

Connecting Camera to Network………………………………………………………………………………..15

5.2

Web Page Function………………………………………………………………………………………………………….. 17

Chapter 6

Troubleshooting ……………………………………………………………………………………………………………….34

Chapter 7

Addendum ………………………………………………………………………………………………………………………….35

7.1

Camera Size ……………………………………………………………………………………………………………………….36

Chapter 8

Safety Instructions………………………………………………………………………………………………………….38

Copyright Information/ Warranty……………………………………………………………………………………………………………………..39

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CV620-B12/W12 User Manual

Chapter 1: Package Contents

PTZ Camera

Remote Control

AC Power Cord

Power Adapter

Metal Plate A

Appearance may vary depending on country/ region
Metal Plate B

M3 Screws
Silver x8 / Black x2
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Chapter 2: Function Introduction
2.1 I/O Functions Introduction
2

1

NO. Item

Function Descriptions

1 Camera lens

HD camera lens

2 Tally Lamp

Displaying the Tally Lamp status of the camera

3 Power/Standby LED indicator

Displaying the status of the camera, please refer to 2.2 LED indicator

3

4 5 6 7 8 9 10

11

13

12

NO. Item 4 Lock 5 Ethernet
6 USB output
7 HDMI output 8 3G-SDI 9 Audio output 10 RS-232/ RS-422
OUT/ IN 11 DC IN 12V 12 Service

Function Descriptions Safety lock slot Network port supports PoE(IEEE802.3af) The USB port is for connecting to the USB port of the computer and providing USB signal images
HDMI output (Audio output supported)
3G-SDI output (Audio output supported) Support Line ln / Mic In RS-232/ RS-422 port, up to 7 cameras can be connected in a serial connection AC power supply connecting port Reset the camera to the default setting

13 Lock

Safety lock slot

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CV620-B12/W12 User Manual

14

NO. Item 14 Tripod lock hole

Function Descriptions
The camera is mounted on a (specification) 1/4″-20 UNC tripod

2.2 LED Indicator

2.3 Tally Lamp
The Tally lamp function may be enabled through the RS232 command. Please refer to RS-232 command set document

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Chapter 3: Installation
3.1 Preparation before installation
Installation and connection of HD camera requires special skills. To install by yourself, please follow necessary steps, ensure steady and tight installation of the device, and pay attention to your safety to avoid accidents. 3.1.1 Ensure the safety of the installation environment. Please do not install the device on unstable ceiling
or in a place where the device is in danger of falling to avoid any accident. 3.1.2 Please check whether accessories in the box are complete or not. Please contact the supplier for
any shortage, and make sure to keep the accessories in the box intact. 3.1.3 Please choose a proper place for installation of camera in advance.
Please determine an installation place according to the following requirements
(A) Confirm the position for the object to be captured.
(B) Confirm whether the camera is set at a proper distance from other light sources 3.2 Instruction for installation 3.2.1 Precautions Do not grab the camera head by hand when handling the device Do not rotate the camera head by hand. Improper rotation may result in breakdown of the camera

Projector 1.5 meters
Computer
5

Before installation, please confirm the orientation of the machine relative to the object to be captured
It is recommended that the machine should be set at a distance of more than 1.5 meter away from the object to be captured. Please adjust for a best distance according to the magnification of the lens
The Camera (including metal plates) weighs about 2.5 kg. If it is to be installed on the ceiling, please use the hanger that has obtained UL security approval to prevent the machine from falling.
Please check whether the camera is installed securely on a regular basis

CV620-B12/W12 User Manual
3.2.2 Install the camera on the desk
Please place the camera on a flat desk to ensure the normal vertical and horizontal operation of the machine.
3.2.3 install the camera on the ceiling
(A) Prepare for the parts and equipment required during the installation Accessories in the box (metal plates A, B, M3 screw silver x 8, black x 2) Screw for locking on ceiling mounted hanger x 4 Drilling machine, screwdriver, ladder Camera and Metal dimension please refer to Chapter 7 Addendum (B) Installation Steps
1. Fix the metal plate A on the machine base with M3 silver screws 2. Lock the metal plate B on ceiling mounted hanger
! Caution:
Please use the hanger that has obtained UL security approval Please reserve the hole for the connecting wires of the camera
3. Combine the metal plate A and the metal plate B (1) Push the metal plate A up to the ceiling and then to the right to latch the metal plate B (2) And then secure with 2 M3 silver screws and 1 M3 black screw
3.2.4 How to remove
1. Remove the connecting wires from the camera 2. Uninstall the camera together with the ceiling, loosen the
three screws that fix the metal plates A and B and push to the left to remove the machine
3. Then remove the screws on the hanger and the machine
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3.3 Connecting Devices
4.3.1 RS-232/RS-422 Connection R S-232/ RS-422 port, up to 7 cameras can be connected in a serial connection

CV620-B12/W12 User Manual
Chapter 4: Remote Control and Setting Menu

4.1 Functions of remote control

No.

Item

1. Power

2. Preset

Description
1
Power Switch

· Numeric Keys 0 – 9: Click to call the preset · Preset: A ppoint a n ID (0 ~ 9 ) to s ave the

2

current position data

· Reset: Appoint an I D (0 ~ 9 ) to delete the

current position data

3. Menu

Display OSD menu

4. Pan/ Tilt 5. Home-Enter 6. Zoom
7. Focus 8. Picture

Move the lens
3
Go back to the main page/ Execute

· Fast: Adjust image size

4

· Slow: Fine-tune image size

· Auto: Auto focus

5

· Manual: Enable Manual Focus

· Far/ Near: Adjust the focal length in Manual

6

Switch image effect (OFF/ Neg/ B&W)

9. L/R Direction Set

L/R Direction / Normal

7

10. Camera select

Choose Camera ID 1 ~ 3

11. Back Light

Turn on/off back light compensation

8

12. Pan/Tilt Reset

Clear the Pan/Tilt setting

13. Freeze

Freeze the screen

9

14. Mirror

Rotate the image (OFF/ Mirror/ Flip/ Rotate)

15. Info

Status information

10
11 12 13 14 15

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1st Level

2nd Level

3rd Level

Descriptions

1st Level

2nd Level

3rd Level

CV620-B12/W12 User Manual Descriptions

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1st Level

2nd Level

3rd Level

Descriptions

1st Level

2nd Level

3rd Level

CV620-B12/W12 User Manual Descriptions

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1st Level

2nd Level

3rd Level

Descriptions

1st Level

2nd Level

3rd Level

CV620-B12/W12 User Manual Descriptions

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Chapter 5: Network Function
5.1 Connecting Camera to Network
5.1 Connecting Camera to Network 5.1.1 Connecting to Internet Two common connection methods are shown below 1. Connecting via switch or router
2. To connect directly through network cable, the IP address of the computer should be changed so that it is on the same network segment as the camera E.g.: The factory-preset default IP address of the camera is 192.168.100.100. The computer IP address must be set with the same network segment, such as 192.168.100.101, so that the computer can be connected correctly with the camera.
· Change network settings

CV620-B12/W12 User Manual
5.1.2 Using the Browser to View the Images
· Open the browser, and enter the IP address of the camera in the address bar
E.g.: http://192.168.100.100 (default IP address)
· Enter administrator’s account and password
For the first-time login, please refer to 5.2.10 System-User to change the default password
Marshall Network Camera · Username: admin · Password: 9999 (Default)
5.1.3 Using RTSP Player to View the Images
Free softwares can be used for RTSP connection, such as VLC, Quick Time and PotPlayer RTSP connection address formats are as follows:
· RTSP Stream 1 => rtsp://Camera IP:8557/h264 · RTSP Stream 2 => rtsp://Camera IP:8556/h264
If password authentication is enabled, the RTSP connection address is as follows:
· rtsp://Username:Password@VC IP address:port/h264 · To enable password authentication function, please refer to 52.4 Stream
Example: Open the VLC software, click [Open Network Streaming], and enter the URL: rtsp://192.168.100.150:8557/h264
Network Protocol
Please enter a network URL: rtsp://192.168.100.150:8557/h264

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5.1 Web Page Function
5.2.1 Live View

1

2

9 10

3

56

4

7

8

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5.2.2 Live View – Camera Setting

1

2

3

4

CV620-B12/W12 User Manual

5

6

No.

Item

Description

18

No.

Item

Description

No.

Item

CV620-B12/W12 User Manual
Description

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5.2.3 Audio
1 2 3 4 5 6 7
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5.2.4 Stream 1

CV620-B12/W12 User Manual

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CV620-B12/W12 User Manual

5.2.5 System-Device
1 2 3

23

24

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5.2.6 System-Output
1 2 3
4

5.2.7 System-Network
4 1

CV620-B12/W12 User Manual

2 3

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5.2.8 System-Security

5.2.9 System-Date & Time

CV620-B12/W12 User Manual

Descriptions
Enable/Disable 802.1 Protocol. Setting can be made after enabling. In order to enable this function, the router must support 802.1x Protocol

Display the date and time of the camera, set synchronization methods or manually set the date and time.

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5.2.10 System-User

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5.2.11 System-Control
1 2 3 4 5 6 7

CV620-B12/W12 User Manual

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5.2.12 Maintenance
1 2 3 4

5.2.13 Maintenance-Reboot 1

CV620-B12/W12 User Manual

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5.2.14 About
Descriptions
Display the firmware version, serial number, and other related information of the camera. For technical support, please scan the QR code at the bottom right for assistance
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CV620-B12/W12 User Manual

Chapter 6: Troubleshooting

No.

Problems

Solutions

Boot without power signal

1. Make sure you have plugged in the power cord. 2. When using a PoE connection, ensure that the
power supply supports PoE(IEEE 802.3af)

There is no image output from

1. Check the power supply or PoE supply functions.

the camera

2. Confirm if the camera resolution is compatible with the display.

3. Replace the cables and make sure they are

not faulty.

Camera image is severely

delayed

Please use 1080p or 720p 60/50 fps rather than 25/30 fps signals

RS-232/ RS-422 cannot be

controlled

1. Confirm the connection is correct
(RS-232/ RS-422 In/ Out) 2. Please make sure the Baud rate setting is the
same as the control equipment

ONVIF software cannot locate

Please be sure to use only English alphabets

the machine

or numbers in [System]> [Device]> [Camera

ID]/ [Location]of the webpage. Using special

characters or space will cause the ONVIF software

to be unable to search the machine.

Tally lamp is not working when Please make sure if the Tally lamp function is

applying RS232 setting

enabled from the setting menu or web page.

Setting Menu: System – Tally Lamp

Web page: System – Control – Tally Lamp

The camera does not save the

Please make sure if the Initial Position is set to [Last

relevant parameters

MEM] from the setting menu or web page

(PTZ, AWB …) after reboot

Setting Menu: System – Initial Position

Web page: Live View – Camera Setting – PTZ

Tracking Data Output is

delayed or not updated

Please make sure that the camera is not in the
following conditions. The following function settings may cause data output to be delayed or not updated: – Modify output resolution – Modify camera mode – Modify HDMI format – Enable OSD menu – Streaming setting – Audio setting

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Chapter 7: Addendum

CV620-B12/W12 User Manual
(1) Metal plate A – Camera side
Metal plate A locking screw

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Metal plate A – Camera side 36
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(2) Metal plate B – Ceiling side

Metal plate B locking screw

Metal plate B locking bolt

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CV620-B12/W12 User Manual

Chapter 8: Safety Instructions

Always follow these safety instructions when using the product:
1 Operation 1.1 Please use the product in the recommended operating environment,
away from water or source of heat. 1.2 Do not place the product in tilted position or unstable trolley, stand or table. 1.3 Please clean the dust on the power plug prior to usage. Do not insert the product’s power
plug into a multiplug to prevent sparks or a fire. 1.4 Do not block the slots and openings in the case of the product. They provide ventilation and
prevent the product from overheating. 1.5 Do not open or remove covers, otherwise it may expose you to dangerous voltages and other
hazards. Refer all servicing to licensed service personnel. 1.6 Unplug the product from the wall outlet and refer servicing to licensed service personnel
when the following situations happen: · If the power cords are damaged or frayed. · If liquid is spilled into the product or the product has been exposed to rain or water. 2. Installation 2.1 For security considerations, please make sure the standard hanging rack you bought is in line with UL or CE safety approbations and installed by technician personnel approved by agents. 3. Storage 3.1 Do not place the product where the cord can be stepped on as this may result in fraying or damage to the lead or the plug. 3.2 Unplug the product during thunderstorms or if it is not going to be used for an extended period. 3.3 Do not place the product or accessories on top of vibrating equipment or heated objects. 4. Cleaning 4.1 Disconnect all the cables prior to cleaning and wipe the surface with a dry cloth. Do not use alcohol or volatile solvents for cleaning. 5. Batteries (for products or accessories with batteries) 5.1 When replacing batteries, please only use similar or the same type of batteries. 5.2 When disposing of batteries or products, please adhere to the relevant instructions in your country or region for disposing of batteries or products.
Precautions

This symbol indicates that this equipment may contain dangerous voltage which could cause electric shock. Do not remove the cover (or back). No user- serviceable parts inside. Refer servicing to licensed service personnel.

This symbol indicates that there are important operating and maintenance instructions in this User Manual with this unit.

FCC Warning
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Notice:
The changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
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Supplier’s Declaration of Conformity
47 CFR § 2.1077 Compliance Information

Manufacturer: Marshall Electronics, Inc. Product Name: CV620-B12-W12 Model Number: FHAD PTZ 20X Camera
Responsible Party U.S. Contact Information Supplier: Marshall Electronics, Inc. 20608 Madrona Ave, Torrance, CA. 90503 e-mail: support@marshall-usa.com

FCC Compliance Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions :
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.

Copyright Information
Copyrights © Marshall Electronics, Inc. All rights reserved. Copying, reproducing or transmitting this file is not allowed if a license is not provided by Marshall Electronics, Inc., unless copying this file is for the purpose of backup after purchasing this product. In order to keep improving the product, Marshall Electronics, Inc. hereby reserves the right to make changes to product specifications without prior notice. The information in this file is subject to change without prior notice. To fully explain or describe how this product should be used, this manual may refer to names of other products or companies without any intention of infringement. Disclaimer of warranties: Marshall Electronics, Inc. is neither responsible for any possible technological, editorial errors or omissions, nor responsible for any incidental or related damages arising from providing this file, using, or operating this product.
Warranty
For Warranty information please refer to Marshall website page: https :marshall-usa.com/company/warranty.php

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CV620-B12/W12 User Manual