BOSCH BRC3 Series Mini Remote System Controller Owner’s Manual

September 12, 2024
Bosch

BOSCH BRC3 Series Mini Remote System Controller

Specifications:

  • Manufacturer: Robert Bosch GmbH
  • Model Numbers: BRC3100, BRC3300, BRC3310
  • Country of Origin: Germany
  • Website: www.bosch-ebike.com

Product Information

The Bosch eBike Systems include System Controller, Mini Remote, and Mini Remote Dropbar. This manual provides important safety, performance, and service information for the mentioned components.

Product Usage Instructions

Before Using the Product:

  1. Read and understand this manual along with any information provided by your bicycle manufacturer.
  2. Ensure you have all accompanying manuals and documents related to the Bosch Drive System.
  3. Take responsibility for your safety and consult with your dealer or manufacturer if you have any questions.

Operating the Control Unit:
Safety Instructions:

  1. Read all safety and general instructions carefully to avoid electric shock, fire, or serious injury.
  2. Save all safety warnings and instructions for future reference.

Additional Information:

  1. The bicycle shown in the manual may differ slightly from your own but will provide a reference for understanding instructions.
  2. Any software changes related to troubleshooting or functionality may be introduced at any time.

FAQ:

  1. Q: Where can I find the online version of the manual?
    A: The manual can be accessed online at www.bosch-ebike.com.

  2. Q: What should I do if I have questions about the product?
    A: Consult with your dealer or the bicycle/component manufacturer for any queries or uncertainties.

Introduction
About Warnings
This manual contains many DANGER, WARNING, and CAUTION indicators concerning the consequences of failure to use, assemble, maintain, store, inspect and dispose of a Bosch-equipped eBike in a safe manner.

  • The combination of the safety alert symbol and the word DANGER indicates a hazardous situation that, if not avoided, will result in death or serious injury.
  • The combination of the safety alert symbol and the word WARNING indicates a hazardous situation that, if not avoided, could result in death or serious injury.
  • The combination of the safety alert symbol and the word CAUTION indicates a hazardous situation that, if not avoided, could result in minor or moderate injury.

General Warnings
Read all safety warnings and all instructions. Failure to follow the warnings and instructions may result in death or serious injury.
Save all safety warnings and instructions for future reference.
The term eBike battery used in these operating instructions refers to all original Bosch eBike batteries from the system generation the smart system.

  • Read ALL accompanying manuals before riding the bike for the first time. Your Bosch Drive System comes with additional manuals and documents provided by the manufacturer of the bicycle and other components. Failure to read and understand safety information can result in death or serious injury.

WARNING

  • This manual contains important safety, performance and service information. Read it before you take the first ride on your new bicycle, and keep it for reference. The manual can also be found online at www.bosch-ebike.com.
  • This manual is intended to be read together with the separate user manual provided with your bicycle. Be sure to read all provided documents including labels on the product before your first ride.
  • Take responsibility for your own SAFETY. If you have any questions or do not understand something, consult with your dealer or the bicycle or component manufacturer.
  • Some eBike accessories may present a choking hazard to small children. Keep these accessories away from children.

CAUTION

  • The Bosch Drive System adds weight to your bicycle which you may not be used to lift. Avoid injury, use proper lifting techniques.

Using your Manual
In addition to the functions outlined here, changes to software relating to troubleshooting and functional modifications may be introduced at any time.

Graphics
The bicycle shown in this manual may differ slightly from your bicycle, but will be similar enough to help you understand our instructions.
RIGHT-HAND and LEFT-HAND sides are determined by facing in the direction the bicycle will travel when going forward. When you see a broken line (——), the item referred to is hidden from view.

Operating the Control Unit

Safety Instructions
Read all the safety and general instructions. Failure to follow the warnings and instructions may result in electric shock, fire and/or serious injury.
Save all safety warnings and instructions for future reference.
The term eBike battery used in these operating instructions refers to all original Bosch eBike batteries from the system generation the smart system. The terms drive and drive unit used in these operating instructions refer to all original Bosch drive units from the system generation the smart system.

  • Read and observe the safety warnings and instructions in all operating instructions of the eBike components and your eBike.
  • Do not allow yourself to be distracted by the operating unit’s display, particularly by text over-lays shown according to the situation. The display of riding information does not absolve the rider of the need to exercise due caution. If you do not focus exclusively on the traffic, you risk being involved in an accident. If you want to change settings on your operating unit, beyond just changing the riding mode, stop cycling to do so.
  • Do not attempt to attach the on-board computer or the operating unit while riding!
  • Do not enter information or make selections while riding. Interacting with the display or remote control while riding can lead to accidents causing serious injury or death. You must observe road and traffic conditions, and comply with traffic laws at all times.
  • The push assistance function must only be used when pushing the eBike. There is a risk of injury if the wheels of the eBike are not in contact with the ground while using the push assistance.
  • When the push assistance is activated, the pedals may turn at the same time. When the push assistance function is activated, make sure that there is enough space between your legs and the turning pedals to avoid the risk of injury.
  • When using the push assistance, ensure that you can always control the eBike and hold it securely. The push assistance can be suspended under certain conditions (e.g. obstacle on the pedal or accidentally slipping off the button of the operating unit). The eBike can suddenly move backwards towards you or start to tip. This poses a particular risk for the user if there is an additional load. When using the push assistance on the eBike, do not place the eBike in situations in which you cannot hold the eBike by yourself.
  • Do not stand your eBike upside down on its handlebars and saddle if the operating unit or its holder protrude from the handlebars. This may irreparably damage the operating unit or the holder.
  • Do not connect a charger to the eBike battery if the display of the operating unit or the on-board computer indicates that a critical error has occurred. This may result in damage to your eBike battery. The eBike battery may catch fire, thereby resulting in serious burns and other injuries.
  • The control unit features a wireless interface. Local operating restrictions, e.g. in airplanes or hospitals, must be adhered to.
  • Caution! When using the operating unit with Bluetooth®, this may cause interference that affects other devices and systems, airplanes and medical devices (e.g. pacemakers, hearing aids). Similarly, the possibility that this may cause damage to humans and animals in the immediate vicinity cannot be completely excluded. Do not use the operating unit with Bluetooth® in the vicinity of medical devices, gas stations, chemical plants, areas with a potentially explosive atmosphere or on blast sites. Do not use the operating unit with Bluetooth® in air-planes. Avoid using the device in close proximity to your body over an extended period of time.
  • The Bluetooth® wordmark and its logos are the registered trademarks and property of Bluetooth SIG, Inc. Any use of this wordmark/these logos by Robert Bosch GmbH, Bosch eBike Systems is under license.
  • Before using the System Controller while riding, make sure to familiarize yourself with System Controller controls and functions by reviewing the operating instructions in this user manual. Practice riding under traffic-free conditions and make sure that you are comfortable using the System Controller before using it in traffic.
  • Do not use the System Controller while riding if you are not comfortable doing so. Do not allow yourself to be distracted by the System Controller. Please note that distracted riding can lead to serious injury, up to and including death. Riders must observe road and traffic conditions and comply with all applicable traffic laws at all times.
  • Please note that certain State or local laws may require that class III eBikes must be equipped with a functioning speedometer that displays speed in miles per hour. Riders must be aware of any and all applicable rules and regulations related to the operation or use of class III eBikes in any applicable jurisdictions before operating or otherwise using this product.

Safety instructions for button/coin cells

WARNING
INGESTION HAZARD:
This product contains a button cell or coin battery. DEATH or serious injury can occur if ingested. A swallowed button cell or coin battery can cause Internal Chemical Burns in as little as 2 hours. KEEP new and used batteries OUT OF REACH of CHILDREN. Seek immediate medical attention if a battery is suspected to be swallowed or inserted inside any part of the body. Remove and immediately recycle or dispose of used batteries according to local regulations and keep away from children. Do NOT dispose of batteries in household trash or incinerate. Even used batteries may cause severe injury or death. Call a local poison control center for treatment information.

Non-rechargeable batteries are not to be recharged. Do not force discharge, recharge, disassemble, heat above 104 °F (40 °C) or incinerate. Doing so may result in injury due to venting, leakage or explosion resulting in chemical burns. Ensure the batteries are installed correctly according to polarity (+ and −). Do not mix old and new batteries, different brands or types of batteries, such as alkaline, carbon-zinc, or rechargeable batteries. Remove and immediately recycle or dispose of batteries from equipment not used for an extended period of time according to local regulations. Always completely secure the battery compartment. If the battery compartment does not close securely, stop using the product, remove the batteries, and keep them away from children.

  • Only use the button/coin cells listed in this operating manual. Do not use any other button/coin cells or other forms of electrical power supply.
  • Do not damage the button/coin cell and or take the button/coin cell apart. The button/coin cell may leak, explode, catch fire and cause personal injury.
  • Do not allow damaged button/coin cells to come into contact with water. Leaking lithium may mix with water to create hydrogen, which could cause a fire, an explosion, or personal injury.

NOTICE: This device complies with part 15 of the FCC Rules.

Operation is subject to the following two conditions:

  1. This device must not cause harmful interference, and
  2. this device must accept any interference received, including interference that may cause undesired operation.

NOTICE: Changes or modifications made to this equipment not expressly approved by the Robert Bosch GmbH may void the FCC authorization to operate this equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

Radiofrequency radiation exposure Information: The radiated output power of the device is far below the FCC radio frequency exposure limits. Neverthe- less, the device shall be used in such a manner that the potential for human contact during normal operation is minimized.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

ISED Notice (Canada)
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s).

Operation is subject to the following two conditions:

  1. this device may not cause interference, and
  2. this device must accept any interference, including interference that may cause undesired operation of the device.

This equipment complies with Canada radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Privacy notice
When connecting the eBike to the Bosch Diagnostic-Tool 3 or when exchanging eBike components, technical information about your eBike (e.g. manufacturer, model, bike ID, configuration data) as well as regarding the use of the eBike (e.g. total travel time, energy consumption, temperature) is transmitted to Bosch eBike Systems (Robert Bosch GmbH) for processing your request, in service cases and for the purposes of product improvement. More information on data processing can be found at |www.bosch-ebike.com/privacy-full.

Product description and specifications

Product Features

All illustrations of bike parts except for the drive unit, on-board computer including operating unit, speed sensor and the corresponding holders are schematic and may differ on your eBike.

  1. Operating unit Mini Remote/Mini Remote Dropbar
  2. Operating unit System Controller
  3. LED indicator lamp
  4. Button for increasing the assistance level +/ bicycle lights
  5. Select button
  6. Button for reducing the assistance level –/ walk assistance
  7. Fastening screw for holder
  8. Holder
  9. Rubber insert/battery holder
  10. Riding mode LED
  11. ABS LED (optional)/ambient light sensor
  12. On/off button
  13. Battery charge indicator of eBike battery
  14. Mode button

Intended Use

The System Controller and Mini Remote/Mini Remote Dropbar operating units are designed for controlling an eBike/on-board computer from the system generation the smart system. You can also use them to control the eBike Flow app. In order to be able to use the control unit to its fullest extent, a compatible smartphone with the eBike Flow app is required. Using the eBike Flow app, a Bluetooth® connection can be established between the smartphone and the eBike, between the smartphone and System Controller, and between System Controller and Mini Remote/Mini Remote Dropbar.

Depending on the operating system of the smartphone, the eBike Flow app can be downloaded free of charge from the Apple App Store or Google Play Store.
Scan the code with your smartphone to download the eBike Flow app.

Technical Data

Control unit Mini Remote             Mini Remote Dropbar

Product code| | BRC3300| BRC3310
Operating temperature| °F| 23 to 104| 23 to 104
Storage temperature| °F| 50 to 104| 50 to 104
Battery| | 3 V, 1× CR1620| 3 V, 1× CR1620
Protection rating| | IP55| IP55
Dimensions| in| 1.6 × 1.5 × 0.9| 2.0 × 1.8 × 0.9
Weight| lb| 0.08| 0.04
Bluetooth ® Low Energy 5.0|
– Frequency| MHz| 2400–2480| 2400–2480
– Transmission power| mW| ≤ 1.9| ≤ 1.9

The license information for the product is available at the following Internet address: www.bosch-ebike.com/licences

  • FCC ID: 2AWRC-BRC3300
  • IC: 26294-BRC3300
  • HVIN: BRC3300/BRC3310

Requirements

The eBike can then only be switched on when the following requirements are met:

  • A sufficiently charged eBike battery is inserted (see operating instructions for the eBike battery from the system generation the smart system).
  • The speed sensor is connected properly (see operating instructions for the drive unit from the system generation the smart system).

Note: All screenshots showing the display and text are from the approved software version. The display, text and/or functions may change following a software update.

Operating unit power supply (System Controller)
If a sufficiently charged eBike battery is inserted into the eBike and the eBike is switched on, the internal battery of the operating unit is powered and charged. Please contact your bicycle dealer if the internal battery of the operating unit is defective.

Operating Unit (Mini Remote/Mini Remote Dropbar) Power Supply
The Mini Remote/Mini Remote Dropbar operating unit is supplied with energy by a CR1620 coin cell.

Replacing the Coin Cell (Mini Remote/Mini Remote Dropbar)
If the coin cell in the Mini Remote/Mini Remote Dropbar (1) operating unit is low, the LED indicator light (3) flashes orange.
To replace the coin cell, remove the Mini Remote/Mini Remote Dropbar operating unit from the handlebars. Remove the rubber insert (9). Remove the used coin cell and insert a new CR1620 battery in the battery holder. Close the battery compartment by the rubber insert (9). Check that the rubber insert (9) is correctly inserted to ensure the battery compartment is fully sealed. If the coin cell is correctly inserted, the LED indicator light (3) flashes green. Then secure the Mini Remote/Mini Remote Dropbar operating unit back onto the handlebars.

Note: Carefully tighten the fastening screw (7) (0.6 Nm).

  • The connection to the System Controller is not interrupted when the coin cell is replaced.

You can obtain the coin cells recommended by Bosch from your bicycle retailer.

Switching the eBike on/off
To switch on the eBike, briefly press the on/off button (12). After the starting animation, the state of charge of the eBike battery is displayed in color with the battery charge indicator (13) and the set riding mode with the (10) display. The eBike is ready to ride. The display brightness is controlled by the ambient light sensor (11). Therefore, do not cover the ambient light sensor (11). The drive is activated as soon as you start pedaling (except in the OFF riding mode). The drive power varies depending on the riding mode set.

As soon as you stop pedaling when in normal operation, or as soon as you have reached a speed of 20/28 mph, the drive switches off the assistance. The drive is automatically re-activated as soon you start pedaling again and the speed is below 20/28 mph. To switch off the eBike, briefly press the on/off but-ton (12) (< 3 s). The battery charge indicator of the eBike battery (13) and the riding mode LED (10) go out. If no power is requested from the drive for approx. 10 minutes (e.g. due to the eBike being stationary) and no button is pressed, the eBike switches off auto-matically.

Battery charge indicator of the eBike battery
In the battery charge indicator of the eBike battery (13), each ice-blue bar represents 20 % capacity and each white bar represents 10 % capacity. The topmost bar shows the maximum capacity. Example: Four ice-blue bars and one white bar are displayed. The state of charge is between 81 % and 90 %.

If capacity is low, both of the lower displays change color:

Bar Capacity
2 × orange 30 % to 21 %
1 × orange 20 % to 11 %
1 × red 10 % to reserve
1 × red flashing Reserve to empty

If the eBike battery is being charged, the topmost bar on the battery charge indicator of the eBike battery (13) flashes.
Outside of the eBike, the eBike battery’s state of charge is indicated by the LEDs on the eBike battery.

Selecting the Riding Mode

On the operating unit, you can set the level of assistance you want the drive to provide you with while pedaling. Mini Remote/Mini Remote Dropbar: Briefly press (< 1 s) the buttons to increase the assistance level + (4) or to decrease the assistance level – (6) in order to increase or decrease the assistance accordingly. System Controller: Briefly press (< 1 s) the mode button (14) to increase the assistance. Press the mode button (14) for longer than 1 s to decrease the assistance. The riding mode can be changed even while cycling, and is displayed in color.

Riding mode Notes
OFF Drive assistance is switched off. The eBike can just be moved by

pedaling, as with a normal bicycle.
ECO| Effective assistance with maximum efficiency, for maximum range
ECO+| Range-optimized riding mode that only switches on the drive assistance above a certain rider performance; for normal riding and for a maximum range
---|---
TOUR| Steady assistance, long range for touring
TOUR+| Dynamic assistance for normal riding and biking sports
eMTB| Optimal assistance whatever the terrain, rapid acceleration when starting from a standstill, improved dynamics and top performance
SPORT| Powerful assistance, for mountain biking and for cycling in urban traffic
TURBO| Maximum assistance even at a high ca- dence, for biking sports
AUTO| The assistance is dynamically adapted to the riding situation.
RACE| Maximum assistance on the eMTB race- track; very direct response and maximum “Extended Boost” for the best possible performance in competitive situations
CARGO| Steady, powerful assistance for safely transporting heavy weights
SPRINT| Dynamic assistance according to cadence – for athletic eGravel and eRoad cycling with rapid sprints and frequent ascents

The designations and configuration of the riding modes can be preconfigured by the manufacturer and selected by the bicycle retailer.

Note: The available riding modes depend on the respective drive unit.

Adjusting the Riding Mode
The riding modes can be adapted within certain limits using the eBike Flow app. This gives you the option of adjusting your eBike to your personal requirements.
It is not possible to create a completely new riding mode. You can only adjust the riding modes that have been enabled by the manufacturer or dealer on your system. This may be fewer than four riding modes. In addition, restrictions in your country may mean that it is not possible to adjust a particular riding mode.

The following parameters are available for making adjustments:

  • Assistance in relation to the base value of the riding mode (within the legal requirements)
  • Drive response
  • Top limit speed (within the legal requirements)
  • Maximum torque (within the limits of the drive)

Note: Please ensure that your modified riding mode retains the position, name and color on all on-board computers and controls.

Interaction of the drive unit with the gear-shifting
You should shift through gears on an eBike in the same manner as when using a normal bicycle (observe the operating instructions of your eBike with regard to this point). Irrespective of the type of gear shifting, it is advisable that you briefly reduce the pressure on the pedals when changing gear. This will aid gear shifting and
reduce wear on the powertrain. By selecting the correct gear, you can increase your speed and range while applying the same amount of force.

Switching Bicycle Lights On and Off (Mini Remote/Mini Remote Dropbar only)
Before starting each journey, check that your bike lights are working correctly.
To switch on/off the bike lights, press and hold the bicycle lights (4) button for more than 1 s.

Switching the push assistance on/off
The push assistance aids you when pushing your eBike. The maximum speed of the push assistance is 2.5 mph. The manufacturer’s default setting can be lower and may need to be adjusted by the bicycle retailer.

  • The push assistance function must only be used when pushing the eBike. There is a risk of injury if the wheels of the eBike are not in contact with the ground while using the push assistance.
  • If the selected gear is too high, the drive unit may not be able to move the eBike or activate the roll-away lock.

To start push assistance, press and hold the push assistance button (6) for more than 1 s. The battery charge indicator of the eBike battery (13) goes out and a white moving light in the direction of travel shows that it is ready.

To activate walk assistance, one of the following actions must occur within the next 10 s:

  • Push the eBike forward.
  • Push the eBike backward.
  • Perform a sideways tilting movement with the eBike.

After activation, the drive begins to push and the continuously filling white bars change color to ice-blue. If you release the walk assistance (6) button, walk as-sistance is stopped. You can reactivate walk assistance within 10 s by pressing the walk assistance (6) button.
If you do not reactivate walk assistance within 10 s, walk assistance automatically switches off.

Walk assistance is always ended if:

  • The rear wheel jams,
  • The bicycle cannot move over ridges,
  • A body part is blocking the bike crank,
  • An obstacle continues to turn the crank,
  • You start pedaling,
  • The increase assistance level +/bicycle lights (4) button or on/off button (12) is pressed.

Walk assistance has a roll-away lock, i.e. even after walk assistance has been used, rolling backwards is actively curbed by the drive for a few seconds, and you cannot push the eBike backwards or can only do so with difficulty. The roll-away lock is immediately deactivated by pressing the increase assistance level +/bicycle lights (4) button. The push assistance function is subject to local regulations; the way it works may therefore differ from the description above. It can also be deactivated.

ABS – Anti-lock braking system (optional)
If the eBike is equipped with a Bosch eBike ABS from the system generation the smart system, the ABS LED (11) lights up when the eBike system starts. After moving off, the ABS internally checks its functionality and the ABS LED (11) goes off. In the event of a fault, the ABS LED (11) lights up, together with the orange flashing riding mode LED (10). You can acknowledge the fault using the select button (5) on the Mini Remote/Mini Remote Dropbar (1) operating unit or with the mode button (14) on the System Controller (2) operating unit. The flashing riding mode LED (10) will go out. While the ABS LED (11) is lit up, the ABS is not in operation.
For details on the ABS and how it works, please refer to the ABS operating instructions.

Establishing a Smartphone Connection with the System Controller

In order to be able to use the following eBike functions, a smartphone with the eBike Flow app is required. Connection to the app occurs via a Bluetooth® connection.
Switch on the eBike and wait for the starting animation. Do not ride the eBike. Begin Bluetooth® pairing by pressing and holding (> 3 s) the on/off button (12). Release the on/off button (12) as soon as the topmost bar on the battery charge indicator of the eBike battery (13) indicates the pairing process by flashing blue. Confirm the connection request in the app.

Activity tracking
In order to record activities, it is necessary to register and log into the eBike Flow app. To record activities, you must consent to the storage of your location data in the app. Without this, your activities cannot be recorded in the app. For location data to be recorded, you must be logged in as the user.

eBike Lock

can be set up for each eBike via the eBike Flow app under . In the process, a key for unlocking the eBike is saved on the smartphone and/or the Kiox 300/Kiox 500 on-board computer. The is automatically enabled in the following cases:
  • The eBike is switched off via the operating unit
  • The eBike is switched off automatically

If the eBike is switched on and the smartphone is connected to the eBike via Bluetooth®, or the pre-set on-board computer is fitted in the holder, the eBike will be unlocked. is connected to your user account. Should you lose your smartphone, you can log in via another smartphone using the eBike Flow app, and unlock your user account and the eBike. If the on-board computer is lost, you can reset all digital keys in the <Lock & Alarm> menu item of the eBike Flow app.

Warning! If you select a setting in the app that leads to disadvantages for the (e.g. deletion of your eBike or user account), then you will first be shown warning messages. Please read through these thoroughly and adhere to the warnings that are issued (e.g. before deleting your eBike or user account).

Setting up
In order to be able to set up the , the following conditions must be fulfilled:

  • The eBike Flow app has been installed.
  • A user account has been created.
  • No update is currently being carried out on the eBike.
  • The eBike is connected to the smartphone via Bluetooth®.
  • The eBike is stationary.
  • The smartphone is connected to the Internet.
  • The eBike battery is sufficiently charged, and the charging cable is not connected.

You can set up  in the eBike Flow app under the <Lock & Alarm> menu item.
The eBike drive only provides support if, when the eBike is switched on, the smartphone is connected to the eBike via Bluetooth® or the on-board computer is fitted in the holder. If the smartphone is used as a key, your smartphone must have Bluetooth® switched on, and the eBike Flow app must be active in the background. If  is activated, you can also use your eBike without support from the drive unit.

Compatibility
The  is compatible with all Bosch drive units from the system generation the smart system.

How it works
In combination with the , the smart-phone and the on-board computer work like a key for the drive unit. The is activated by switching off the eBike. When switching on, the eBike checks if any pre-set key is available. A white LED flashes on the System Controller operating unit, and a lock symbol is displayed on the on-board computer. Note: The <eBike Lock> alone does not provide adequate theft protection; it is simply a supplement to a mechanical lock. The does not provide any form of mechanical lock for the eBike. Only the assistance from the drive unit is deactivated. The drive unit will be unlocked for as long as the smart-  phone is connected to the eBike via Bluetooth® or the on-board computer is placed in the holder.

If you want to give third parties temporary or per-manent access to your eBike, share one of the pre-set digital keys (on-board computer/smartphone). As a result, the is still active. If you want to take your eBike to a service, the can be deactivated in the eBike Flow app in the menu item . If you wish to sell your eBike, you will also need to delete the eBike from your user account in the eBike Flow app in the

menu item.

When the eBike is switched off, the drive unit will emit a “Lock” sound (i.e. an audio signal that is played once) to indicate that the assistance from the drive unit is switched off. When the eBike is switched on, the drive unit will emit two “Unlock” sounds (i.e. an audio signal that is played twice) to indicate that the assistance from the drive unit is enabled again. The “Lock” sound will help you determine whether or not the on your eBike is active. The audio signal is activated by default, but it can be deactivated in the eBike Flow app in the menu item by selecting the lock symbol under your eBike.

Note: If you can no longer set up or switch off the , please contact your bicycle dealer.

Replacing eBike components and Replacing the smartphone

  1. Install the eBike Flow app on the new smart-phone.
  2. Log in using the same account with which you activated .
  3. is displayed as set up in the eBike Flow app.

More information about this can be found in the eBike Flow app or in the Bosch eBike Help Center on the website www.bosch-ebike.com/help-center.

Software updates
Software updates must be started manually in the eBike Flow app. Software updates are transferred from the app to the operating unit in the background as soon as it is connected to the app. During the update process, the green flashing of the battery charge indicator of the eBike battery (13) indicates the progress. The eBike is then restarted. You can control the software updates via the eBike Flow app.

Connecting the System Controller to the Mini Remote/Mini Remote Dropbar

The System Controller and Mini Remote/Mini Remote Dropbar operating units are connected via Bluetooth®. Switch the eBike on and do not ride. If the Mini

Remote/Mini Remote Dropbar operating unit has not already been connected to the System Controller operating unit by the bicycle dealer,
proceed as follows:

  1. First connect your smartphone to the System Controller via the eBike Flow app (see “Establishing a Smartphone Connection with the System Controller”, page English – 13).
  2. Select eBike Flow in the app. Then select <Mini Remote/Mini Remote Dropbar>.
  3. Mini Remote/Mini Remote Dropbar: Start the pairing process by pressing any button until the pairing process is shown by the LED indicator light (3) flashing blue.
  4. Follow the instructions in the eBike Flow app.

If pairing is successful, this is shown within 30 s on the Mini Remote/Mini Remote Dropbar operating unit by the LED indicator light (3) flashing green three times.
If the connection cannot be established, this is shown by the LED indicator light (3) flashing red three times. Repeat the connection process.

If you want to connect the Mini Remote/Mini Remote Dropbar operating unit to a System Controller on another eBike, the following steps must be carried out:

  1. First connect your smartphone to the System Controller via the eBike Flow app (see “Establishing a Smartphone Connection with the System Controller”, page English – 13).

  2. Select eBike Flow in the app. Then select <Mini Remote/Mini Remote Dropbar>.

  3. Mini Remote/Mini Remote Dropbar: Remove the coin cell from the Mini Remote/Mini Remote Dropbar operating unit and wait for at least 30 s. Reinsert the coin cell and wait until the LED indicator light (3) flashes green.

  4. Within the next 10 s, press and hold the decrease assistance level –/walk assistance (6) button for 5 s.
    The pairing process is shown by the LED indicator light (3) flashing blue for 30 s.

  5. Follow the instructions in the eBike Flow app.
    If pairing is successful, this is shown within 30 s on the Mini Remote/Mini Remote Dropbar operating unit by the LED indicator light (3) flashing green three times. If the connection cannot be established, this is shown by the LED indicator light (3) flashing red three times. Repeat the con-nection process.

Troubleshooting

The operating unit shows whether critical errors or less critical errors occur on the eBike.
The error messages generated by the eBike can be read via the eBike Flow app or by your bicycle retailer.
Via a link in the eBike Flow app, information about the error and support for rectifying the error can be displayed.

Less critical errors
Less critical errors are shown by orange flashing, followed by the riding mode LED (10) lighting up continuously. To acknowledge the fault, press the select button (5) on the Mini Remote/Mini Remote Drop-bar (1) operating unit or the mode button (14) on the System Controller (2) operating unit. The riding mode LED (10) once again continuously shows the color of the set riding mode. You can use the following table to rectify the errors yourself if necessary. Otherwise, please contact your bicycle retailer.

Number Troubleshooting
523005 The indicated error numbers show that there is interference when

the sensors detect the magnetic field. See whether you have lost the magnet while riding. If you are using a magnet sensor, check that the sensor and magnet have been properly installed. Make sure too that the cable to the sensor is not damaged. If you are using a rim magnet, make sure that you do not have any magnetic field interference in the vicinity of the drive unit.
514001
514002
514003
514006
680007| The indicated error numbers show that the eBike battery is outside of the per- missible operating temperature. The charging of the eBike battery is interrupted.
680009
680012
680014
680016
Number| Troubleshooting
---|---
680017| As soon as the operating temperature returns to the permissible range, the charging process will start again.
---|---

Critical errors
Critical errors are shown by the riding mode LED (10) and the battery charge indicator of the eBike battery (13) flashing red and then lighting up continuously. Follow the instructions in the table below if a critical error occurs.

Number Handling instructions
6A0004 Remove the PowerMore battery and restart your eBike. If the

problem persists, please contact your specialist retailer.
890000|

  • Acknowledge the error code.
  • Restart the eBike system. If the problem persists:
  • Acknowledge the error code.
  • Perform the software update.
  • Restart the eBike system. If the problem persists:
  • Please contact a Bosch eBike systems specialist retailer.

Maintenance and Service

Maintenance/cleaning

WARNING

  • Do not open any of the components. Service should only be carried out at an authorized Bosch eBike dealer. Failure to follow above warning can cause death or serious injury. Refer to your bicycle manual or component manual for all non-Bosch drive system components.
  • Do not submerge your eBike components in water, or wash with pressurized hose. Your Bosch drive unit is designed to be water tight to rain water or non-pressure hose washing.
  • Do not paint any components of the Bosch drive system as they may cause premature failure of the component.

The operating unit must not be cleaned with pressurized water. Keep the operating unit clean. Dirt can cause faulty brightness detection. Clean your operating unit using a soft cloth dampened only with water. Do not use cleaning products of any kind.

  • Only have repairs performed by a certified bicycle dealer.

Note: If you are handing in your eBike to a bicycle dealer for maintenance, it is recommended that you deactivate <Lock & Alarm>.

After-sales service and advice on using products
If you have any questions about the eBike and its components, contact an authorized bicycle retailer. For contact details of authorized bike dealerships, please visit www.bosch-ebike.com.

More information about the eBike components and their functions can be found in the Bosch eBike Help Center.

Battery Recycling Program
The drive unit, on-board computer incl. operating unit, eBike battery, speed sensor, accessories and packaging should be disposed of in an environmentally correct manner. Do not dispose of eBikes and their components with household waste.
You may recycle your Bosch battery pack by calling 1.800.822.8837.

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