SAMSUNG T-NKM2DDEUC 55 Inch Smart TV User Guide

: September 17, 2024
: Samsung

Table of Contents

T-NKM2DDEUC 55 Inch Smart TV
Product Information
Specifications:
- Product Usage Instructions
Update using USB:
Update automatically (Network connection is required):
[ Appendix ]
- Frequently Asked Questions (FAQ)
Q: How long does a software update typically take?
Q: What should I do if my TV does not recognize the update

T-NKM2DDEUC 55 Inch Smart TV

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Product Information

Specifications:

Model: [Insert Model Name]
Manufacturer: Samsung
Compatibility: TV Models [List Compatible Models]
Connection: USB

Product Usage Instructions

Update using USB:

Step 1: Select Settings > Support > About This TV and
check the model code and software version.
Step 2: Using a computer, connect to www.samsung.com.
Step 3: Find your TV model and download the upgrade file (e.g.,
T-NKM2DDEUC.zip) to the USB drive connected to your PC.
Step 4: Unzip the downloaded file and save it in the USB
drive’s top-level folder. Ensure only one folder exists at the top
level.
Step 5: Insert the USB drive into the TV’s USB slot.
Step 6: Select Settings > Support > Software Update >
Update Now on your TV and follow the on-screen prompts.

Update automatically (Network connection is required):

Step 1: Press the button on the remote control and navigate to
Settings > Support.
Step 2: Enable automatic updates by selecting Software Update

Auto Update.
To update over the Internet, select Software Update > Update
Now. The TV will restart automatically once the update is
complete.

[ Appendix ]

How to prepare the USB Memory Drive (All
OS)

Case 2. Zip file download

Download the firmware file from Samsung.com and save it on your
computer (e.g., T-NKM2DDEUC.zip).
Connect the USB Memory Drive to your PC and copy the file to
it.
Extract the file and create a folder with the same name as the
file at the root directory of the USB drive.
Safely disconnect the USB memory drive after completing the
extraction process.

Frequently Asked Questions (FAQ)

Q: How long does a software update typically take?

A: Software updates usually take a few minutes to complete.
Please do not turn off the TV until the update is finished.

Q: What should I do if my TV does not recognize the update

package on the USB drive?

A: Ensure that the update package is saved in the USB drive’s
top-level folder. If there are multiple files after unzipping,
place all files in the top-level folder.

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Updating the Software
Update using USB
Step1. Select Settings > Support > About This TV and check the model code
and software version.

Step2. Using a computer, connect to www.samsung.com.
Step3. Find your TV model and download the upgrade file to the USB drive
connected to your PC.

Support > Manuals & Software

T-NKM2DDEUC.zip

Step4. Unzip the downloaded file stored in the USB drive. If you download the exe file,
double-click the exe file to extract the update package.

Ex) top level folder OK
T-NKM2DDEUC

NG
T-NKM2DDEUC T-NKM2DDEUC

Save the update package in the USB drive’s top-level folder. Otherwise, the TV will not be able to locate the update package.
If there are multiple files after unzip, place all of the files in USB drive’s top-level folder.
For more information on how to decompress, see the appendix.

Step5. Insert the USB drive into the USB slot on the back of your TV
or the side of the One Connect Box.

TV

One Connect

Step6. Select Settings > Support > Software Update > Update Now.
And then select Yes if prompted.

DO NOT turn off the TV or delete your USB drive until the update is complete. The TV will turn off and on automatically after completing the software update.
Video and audio settings may be reset to their defaults after a software update.

Update automatically (Network connection is required)
Step1. On the remote control, press the button and move to Settings > Support
using the directional button.
Step2. To enable automatic updates, select Software Update > Auto Update.
If the TV is connected to the network, you can have the TV’s software update itself automatically while you are watching the TV. When the background update is completed, it is applied the next time the TV is turned on.
To update over the Internet now, select Software Update > Update Now.
New updates will be downloaded and installed on your TV. Updates usually take a few minutes, please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically.

[ Appendix ] How to prepare the USB Memory Drive (All OS)
Case2. Zip file download
1. Download the firmware file from Samsung.com into your computer. File Name : T-NKM2DDEUC.zip
2. Connect the USB Memory Drive to the USB port of your PC. Copy the file to USB Memory Drive.
3. Follow below steps to extract the file and make a folder for firmware. The folder should have same name with the file and exist in the root directly An extracting process might be different by application in PC
3-A. Click the file and `Extract All…’. Then select USB driver that files will be extracted.

T-NKM2DDEUC.zip

3-B. Make sure that USB Driver has a folder named `T-NKM2DDEUC’

T-NKM2DDEUC

T-NKM2DDEUC T-NKM2DDEUC

4. Safely disconnect the USB memory drive by clicking in `Safely Remove’ in Task Bar.