1088454 Ace Wireless Over Ear Headphones

Product Information

Specifications

• Custom-designed drivers for superior precision and clarity
• Active Noise Cancellation with Aware Mode
• Up to 30 hours of battery life with ANC enabled
• Spatial audio with Dolby Atmos
• Plush memory foam ear cushions
• Stainless steel headband
• Bluetooth connectivity
• USB-C charging

Product Usage Instructions

Controls and Functions

Content Key:

• Play/Pause: Press once to pause or resume streaming
  content.

• Next: Double press.

• Previous: Triple press.

• Volume: Slide up or down. Slide and hold to quickly change the
  volume.

Noise Control/Voice:

• Noise Control: Press to switch between Active Noise
  Cancellation and Aware Mode.

• Voice Control: Press and hold to activate the voice assistant
  on your device.

Status Light: Indicates battery level, charging
state, Bluetooth connection, and product updates/errors. Turns off
when wearing the headphones.

Power/Bluetooth:

• Power on/off: Press and hold for 3 seconds to power
  on/off.

• Bluetooth Pairing: Press and hold for 7 seconds to enter
  pairing mode.

• Factory Reset: Press and hold the Power/Bluetooth button for a
  reset.

Frequently Asked Questions (FAQ)

How do I charge the Sonos Ace?

To charge the Sonos Ace, use the included USB-C cable. Connect
it to a power source and the headphones for charging.

How do I activate Active Noise Cancellation?

To activate Active Noise Cancellation, press the Noise Control
button on the headphones. You can switch between ANC and Aware Mode
using this button.

Can I use Sonos Ace for gaming?

Yes, Sonos Ace provides an immersive experience for gaming with
spatial audio and dynamic head tracking. Connect it to your gaming
console or PC for an enhanced gaming experience.

Sonos Ace

Guides

Sonos Ace

Overview

Sonos Ace has been expertly crafted and tuned for a personal listening experience unlike any other.
A new personal best for sound. The custom-designed drivers render each frequency with superior precision and clarity. Experience a deeper connection to your content when you stream lossless and spatial audio.
All the sounds you want, none of the noise you don’t. World-class Active Noise Cancellation pinpoints and neutralizes external sounds for maximum immersion. Turn on Aware Mode to hear what’s going on around you.
Battery that lasts and charges ultra fast. Listen or talk for up to 30 hours with Active Noise Cancellation enabled. Get 3 hours of battery life with a quick 3-minute charge using the included USB-C cable
The most precise and immersive home theater experience. Instantly swap TV audio from a compatible Sonos soundbar to Sonos Ace and feel transported to your own private theater. Spatial audio with Dolby Atmos envelops you in dramatically detailed sound from all directions, and dynamic head tracking turns listening into a uniquely interactive experience.
Obsessively crafted for comfort. Plush memory foam ear cushions create an exceptional acoustic seal and minimize pressure. The extendable stainless steel headband and rotating ear cups adjust for a bespoke fit.

Controls, lights, and ports

1

Content Key

Playback
Play/Pause: Press once to pause or resume streaming content. Next: Double press Previous: Triple press Volume: Slide up or down. Slide and hold to quickly change the volume.
Home theater
TV Audio Swap: After you set up TV Audio Swap in the Sonos app, press and hold to swap audio with your soundbar.

2

Noise Control/Voice

Noise control

Control

Press to switch between Active Noise

Cancellation and Aware Mode.

Note: In the Sonos app, you can turn off Active Noise Canceling and Aware Mode. Sonos Ace passively isolates you from background noise.

Voice control

Press and hold to activate the voice assistant on your device. You’ll hear a tone when it’s ready to listen.

3

Status light

Indicates battery level, charging state, Bluetooth connection, and signals product updates and errors. It turns off when you’re wearing your Sonos Ace.

4

Power/Bluetooth

Power on/off
Press and hold (about 3 seconds) to power on your headphones. You’ll hear a tone when they’re ready to use.
Press and hold (about 3 seconds) to power off. You’ll hear a tone as they power off.
Bluetooth pairing
1. Press and hold (about 7 seconds) to put your headphones into Bluetooth pairing mode. Hold past the “power down” tone (first tone) until you hear the “Bluetooth” tone (second tone) and the light blinks blue.
2. Go to the device’s Bluetooth settings and select your headphones from the list of found

devices.
Note: When you turn on your headphones, they automatically connect to the most recently connected Bluetooth device, if available.
Factory reset
If you want to set up your Sonos Ace like new, you can factory reset your product to clear all of its settings and previously paired Bluetooth devices.

1. Make sure your Sonos Ace is powered on.
   2. Press and hold the Power/Bluetooth button.
   3. While holding, plug your Sonos Ace into power.
   The status light will flash white when your headphones have been reset. Note: Sonos Ace is immediately ready to pair with a Bluetooth device when unboxed and after a factory reset.

5

USB-C port

Charging
Use a USB-C to USB-C cable (included) and a compliant USB-C power adapter (not included), and listen to Bluetooth audio while you charge.
Line-in
You can plug your headphones into an audio device in two ways:
USB-C to 3.5 mm cable cable (included). Useful for in-flight entertainment and devices without wireless capabilities.
USB-C to USB-C cable (included). Adds functionality to the line-in experience like content control and phone calls.

Adjust the fit
Sonos Ace underwent extensive wear testing, with thoughtful consideration for different head shapes, head sizes, hairstyles, and accessories, to ensure comfort for as long as you’re listening. The stainless steel headband smoothly extends and stays securely in place. Inside the ear cup, an innovative mechanism allows for precise adjustment to equalize pressure and create an exceptional acoustic seal. To get the most out of your Sonos Ace, it’s important that your headphones fit comfortably:
Before you put them on, make sure each ear cup is on the correct side. A contrasting interior color differentiates the right cup so you instantly know how to orient Sonos Ace. You should be able to use the Content Key with your right hand.
Try on your Sonos Ace. Your ears should be centered and comfortably surrounded by the ear cushions. Extend or shorten arms of the headband as needed by pulling the ear cup down or pushing it up.
Ear cushion replacement
Ear cushions can be easily replaced if they wear out over time. Each cushion is securely held in place by magnets, but can be removed with a light pull. When reattaching an ear cushion, here are some things to keep in mind:
Make sure both cushions are on the correct sides. Look for the L (left) and the R (right).
Before replacing a cushion, wipe the surface with a clean, dry cloth to make sure its is free of dust and debris.
The ear cushions will automatically snap into place.

Bluetooth pairing
Before you start, make sure your Sonos Ace is powered on and Bluetooth is enabled on the device you want to pair your Sonos Ace with. Note: Sonos Ace is immediately ready to pair with a Bluetooth device when unboxed and after a factory reset.

Action

Result

Press and hold the Power/Bluetooth button (about 7 seconds) to put your headphones into Bluetooth pairing mode.
Note: Power/Bluetooth button is located on the left ear cup.

If you’re wearing Sonos Ace, hold the button past the “power down” tone until you hear the “Bluetooth pairing” tone. Any active audio streams will stop when you enter pairing mode.
If Sonos Ace is off your head, hold the button until the status light slowly blinks blue.

Go to the device’s Bluetooth settings and select your Sonos Ace from the list of found devices.

If you’re wearing Sonos Ace, You’ll hear a tone confirming that your Sonos Ace has successfully connected to your device.
Your device’s Bluetooth settings list will show your headphones as “Connected.”
If Sonos Ace is off your head, The status light on Sonos Ace will show solid blue.
Your device’s Bluetooth settings list will show your headphones as “Connected.”

Light

Description

Light Solid white

Description
Powered on, not connected to a Bluetooth device.

Solid blue

Powered on, connected to a device via Bluetooth.

Blinking blue

Powered on, searching for a Bluetooth device.

Multipoint
You can connect your Sonos Ace to 2 Bluetooth devices and automatically switch between audio streams. Make sure Bluetooth is enabled on both of your devices. In the Sonos app:
1. Go to System Settings . 2. Select your Sonos Ace. 3. Navigate to Bluetooth, then toggle 2 Device Connections on or off. Note: 2 Device Connections is off by default.
Head tracking for Bluetooth

Sonos Intelligent Motion Processing with Dolby Head Tracking is available during Bluetooth playback. This industry-leading Dolby Atmos experience surrounds you in hyperrealistic sound with different elements of the music coming from points around your head. You can enable or disable Head Tracking in the Sonos app:
1. Go to System Settings .
2. Select your Sonos Ace under Headphones.
3. Navigate to Sound, then toggle Head Tracking on or off.

Power and charging
Use a USB-C to USB-C cable (included) and a compliant power adapter (not included). While your Sonos Ace is connected to a power adapter, you can continue listening to a Bluetoothconnected device.
Low battery
When the battery level reaches 10% power, you’ll hear a tone and the status light will flash orange.

Light

Description

Flashing orange

Between 0% and 10% battery remaining.

Charging
After connecting your Sonos Ace to power: 1. The status light shows solid orange when your headphones are plugged in and charging.
2. The status light will show solid green when your headphones are plugged in and reach full charge.

Light Solid orange

Description
Plugged in and charging normally. Below 100% charge.

Solid green

100% battery. You can unplug your headphones.

Flashing red
Rapid charging

Charging error. Unplug your headphones from power.

When your Sonos Ace reaches 10% power or lower, you can utilize rapid charging to quickly recharge. Rapid charging gives you 3 hours of playback in just 3 minutes. Use the included USB-C to USB-C cable and a compliant USB-C power adapter (not included) to charge your headphones:
0% to 10% in 3 minutes.
10% through 100% normal charging speed (full power in up to 3 hours).

TV Audio Swap
Instantly swap TV audio from a compatible Sonos soundbar to your Sonos Ace and feel enveloped in exhilarating surround sound and spatial audio. Note: Only TV audio (via HDMI or optical) can stream to Sonos Ace. Use the Sonos app to set up the connection between your Sonos Ace and a compatible soundbar. Make sure your products are up to date and WiFi is enabled before using TV Audio Swap.
Set up from the Home screen
Before you start, make sure your Sonos Ace remains powered on and within 30 ft (9.1 m) of your Sonos soundbar during TV Audio Swap.
1. Go to the Sonos app.
2. Target your Sonos Ace from the system view.
3. Select Set Up on the Home screen to get started.
4. After TV Audio Swap is set up, select Swap to connect to the soundbar.
Set up from Settings
1. Go to the Sonos app.
2. Go to System Settings , then select your Sonos Ace.
3. Select + Add TV Audio Swap to get started.
Select Swap Back to end a TV Audio Swap session.
Features and settings
During a TV Audio Swap, you can listen with Spatial Audio and dynamic Head Tracking to for the most immersive experience possible.

Feature

Description

Feature Spatial Audio

Description
Places you in the center of the scene with sound coming from all around you.

Head tracking

Spatial audio stays centered with your TV as you move your head, for the most lifelike sound experience. Spatial Audio must be enabled to use this feature.

Voice control
If your Sonos Ace is connected to a Bluetooth device that has a built-in voice assistant, you can activate it using the Noise Control/Voice Assistant button, located on the right ear cup. Press and hold the Noise Control/Voice Control button to activate your device’s voice assistant. You should hear a tone when it’s ready to listen. Here’s a few things you can do with your device’s voice assistant on Sonos Ace:
Ask to play specific playlists, albums, podcasts, and more from a variety of apps.
Start, stop, and skip songs.
Ask for the weather forecast.
Search the web.
Answer and end phone calls.

Wear detection
Sonos Ace uses sensors in the ear cups to detect if it’s on your head and ready to use. When you take it off, Sonos Ace pauses your content so you don’t miss a second. Note: Sonos Ace will turn off after 30 minutes of inactivity. Wear Detection is enabled by default. You can disable it in the Sonos app:
1. Go to System Settings .
2. Select your Sonos Ace under Headphones.
3. Select Wear Detection, then toggle Wear Detection on or off.
Note: If Wear Detection is disabled your Sonos Ace won’t turn off after 30 minutes of inactivity.

Feature

Description

Play/Pause

Content pauses when you take your headphones off and resumes when you put them back on.

Phone calls

Enable in System Settings . When you’re getting a call, put on your Sonos Ace to answer automatically.
Note: When you take off Sonos Ace during a call, the call will continue out loud on your phone/mobile device.

Product settings
Use the Sonos app to adjust product settings for Sonos Ace: 1. Go to System Settings . 2. Navigate to Headphones and select your Sonos Ace.

Settings Name Status
Noise Control

Description
Change the name of your Sonos Ace. This name will show up in Bluetooth pairing lists.
Displays battery percentage and any active Bluetooth connections.
Three levels of Noise Control: Active Noise Canceling– Significantly reduces background noise. Make sure your Sonos Ace fits snugly to get the most out of this mode.
Aware Mode–Sonos Ace uses its microphones to let in environmental sound so you can clearly hear your surroundings without removing your headphones.
Off–You can turn off Active Noise Canceling and Aware Mode if it’s not useful in your current environment and to save battery. Sonos Ace passively isolates you from background noise.

Settings Sound
TV Audio Swap Bluetooth

Description
Make adjustments to EQ: Bass Treble Balance Loudness
Toggle Head Tracking on or off.
Spatial Audio–toggle on or off while TV Audio Swap is active. Head Tracking–toggle on or off while TV Audio Swap is active. + Add TV Audio Swap–set up a soundbar to use TV Audio Swap. Remove TV Audio Swap–remove a soundbar in your headphone’s memory.
Manage paired devices and connection settings.

Settings Hardware Controls About

Description
Noise Control–select the modes you want to cycle through when pressing the button on your Sonos Ace.
Wear Detection–toggle on or off. When you take it off, Sonos Ace pauses your content so you don’t miss a second.
See product serial number.
Check for software updates and see current software version.

Specifications
Audio
Drivers Microphones Spatial audio Lossless audio Noise control Head tracking TV Audio Swap

Custom-designed 40 mm dynamic driver in each cup.
Eight microphones for noise control and voice targeting.
Stream spatial audio content from supported services and devices.
Enjoy lossless audio over Bluetooth with a supported device or via a USB-C connection.
Active Noise Cancellation blocks external sounds. Aware mode blends ambient sound with your content.
Sonos Intelligent Motion Processing with Dolby Head Tracking. Enable this feature in the Sonos app.
Press the Content Key to swap sound from a compatible Sonos soundbar to Sonos Ace.

Dolby Atmos Adjustable EQ
Details & Dimensions
Dimensions
Weight Colors Finish LED
Controls

Requires a compatible device and compatible content.
Use the Sonos app to adjust bass, treble, and loudness.
Height: 7.52 in (191 mm) Width: 6.3 in (160 mm) Depth: 3.35 in (85 mm)
11 oz (312 g)
Black Soft White
Matte Stainless steel
Light on bottom of left cup indicates connection status.

Content Key
Noise Control (right ear cup) Power/Bluetooth (left cup)
Power & Connectivity
Bluetooth

Slide up and down for volume control. Press once to play/pause. Press twice to skip a track. Press three times to play previous track. Press once to answer a call. Press and hold to decline a call.
Press to switch between Active Noise Canceling and Aware Mode. Press and hold to activate the voice assistant.
Press and hold the Power/Bluetooth button (about 3 seconds) to power on your headphones. Press and hold the Power/Bluetooth button (about 7 seconds) to put your headphones into Bluetooth pairing mode and pair a new device.
Bluetooth 5.4 supports audio streaming from any Bluetooth-enabled device.

Battery
Charging
Operating temperature
What’s in the box?
Sonos Ace Travel case USB-C to USB-C cable USB-C to 3.5 mm cable Documentation

Li-ion, 1060mAh battery powers up to 30 hours of listening time or 24 hours of call time with Active Noise Cancellation or Aware Mode enabled.
Charge with included USB-C cable and a compliant power adapter. Rapid charge provides 3 hours listening time in 3 minutes from 0%. Complete charge from 0% can require up to 3 hours. You can also charge Sonos Ace with a USB-A to USB-C cable and a compliant power adapter.
14°F to 104°F (-10°C to 40°C)
Product
With removable cable pouch
2.46 ft (0.75 m)
3.94 ft (1.2 m)
Quickstart Guide and legal/warranty information

Requirements
Audio source Power source

Supported Bluetooth device, such as a smartphone
USB-C power adapter and nearby electrical outlet for charging

Important safety information
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry soft cloth. Household cleaners or solvents can damage the finish on your Sonos components.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus that produce heat.
9. Protect the power cable from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
10. Only use attachments/accessories specified by the manufacturer.
11. Unplug this apparatus during lightning storms or when unused for long periods of time.
12. Refer all servicing to Sonos qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cable or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
13. Warning: Do not expose batteries (battery pack or batteries installed) to excessive heat such as sunshine or fire.
14. This unit is not waterproof. Do not expose liquids, either dripping or splashing. Avoid using in wet conditions.
15. Minimum performance level: when using Ace in wired audio mode, in the presence of strong RF fields, the user may experience temporary disruption of the audio output. In this case, normal performance may be restored by power- cycling the headphone using the power button.

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