COSTWAY TS10107CL Kids Wooden Climbing Toy User Manual
- September 4, 2024
- COSTWAY
Table of Contents
COSTWAY TS10107CL Kids Wooden Climbing Toy
FAQs
What should I do if I receive a damaged part?
Take a photo of the damaged part and the box markings, then email us with the images and a description of your claim.
Can I return the product without the original packaging?
No, the item must be returned in the original box for the return to be accepted.
How should I install the product?
The product must be installed and used under the supervision of an adult. Follow the instructions carefully and ensure all parts are correctly installed.
What should I do if I have questions during assembly?
If you have any questions or difficulties during assembly, contact our customer service team for assistance.
Before You Start
Please read all instructions carefully and keep it for future reference.
Warnings
Attention: For home use only.
Attention: Children should use this product under parental supervision.
Danger: Keep all small parts and packaging materials for this product
away from babies and children, otherwise they may pose a choking hazard.
Danger: Lack of attachment may cause a risk of tipping or falling hazard.
General Warnings
- The product must be installed and used under the supervision of an adult.
- Read through each step carefully and follow the proper order.
- Remove all packaging, separate and count all parts and hardware.
- Please ensure that all parts are correctly installed, incorrect installation can lead to a danger.
- We recommend that, where possible, all items are assembled near the area in which they will be placed in use, to avoid moving the product unnecessarily once assembled. Ensure a secure surface during installation, and always place the product on a flat, steady, and stable surface.
- Please check and maintain it regularly, and the most important part needs to be suspended, fixed, or anchored to the ground.
Parts List
Assembly Steps
Return / Damage Claim Instructions
-
DO NOT discard the box / original packaging.
In case a return is required, the item must be returned in the original box. Without this, your return will not be accepted. -
Take a photo of the box markings.
A photo of the markings (text) on the side of the box is required in case a part is needed for replacement. This helps our staff identify your product number to ensure you receive the correct parts. -
Take a photo of the damaged part (if applicable).
A photo of the damage is always required to file a claim and get your replacement or refund processed quickly. Please make sure you have the box even if it is damaged. -
Send us an email with the images requested.
Email us directly from a marketplace where your item was purchased with the attached images and a description of your claim.
If you’re having difficulty, our friendly customer team is always here to help.
- USA office : Fontana
- AUS office: Truganina
- GBR office: Ipswich
- ITA office: Milano
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