RugDoctor WT-MP-2024 Hot Water Extraction Carpet Cleaning Machine Instruction Manual

WT-MP-2024 Hot Water Extraction Carpet Cleaning Machine

Product Information

Specifications:

• Product: Hot-Water Extraction Carpet Cleaning Machine

• Hand Tool Attachment: Included with select models

• Certifications: ETL Listed, UL Standard 1017 Certified to
  CAN/CSA C22.2 No. 243

• Patents: 5,473,792 & 5,513,415 & 6,216,313 & DES.
  364,947

Product Usage Instructions:

Important Safety Instructions:

1. Read all instructions before using the carpet cleaning
   machine.

2. Unplug the machine when not in use and before servicing.

3. Use only Rug Doctor cleaning products intended for use with
   this appliance.

4. Do not use the machine outdoors or around water sources.

5. Keep the machine away from children and use it only as
   described in the manual.

6. Inspect the cord and plug for any damage before each use.

7. Avoid pulling or carrying the machine by the cord.

8. Do not unplug by pulling on the cord; always grasp the
   plug.

9. Avoid contact with water when handling the plug or
   appliance.

10. Keep the machine away from heated surfaces and ensure proper
    airflow.

11. Turn off all controls before unplugging and cleaning on
    stairs.

12. Avoid picking up flammable liquids or using the machine near
    open flames.

13. Ensure filters are in place before use and connect to a
    properly grounded outlet.

14. Only use the machine on moistened surfaces or small spills; do
    not immerse in water.

15. Avoid cleaning over electrical outlets or using without the
    upper tank in place.

Product Usage:

Now that you own a Rug Doctor machine, you can deep clean
carpets as well as other surfaces like upholstery, stairs, cars,
boats, RVs, tile, linoleum, concrete, and more. Utilize the
included hand tool attachment for versatile cleaning options.

FAQ (Frequently Asked Questions):

Q: Can I use other cleaning products with the Rug Doctor

machine?

A: It is recommended to use only Rug Doctor cleaning products
intended for use with this appliance to prevent damage and ensure
optimal performance.

Q: How do I find the serial number of my Rug Doctor

machine?

A: The serial number is located on the top silver plate of your
machine under the barcode.

Q: Is it safe to clean stairs with the Rug Doctor machine?

A: Yes, you can clean stairs with the Rug Doctor machine, but
exercise extra caution and follow safety instructions provided in
the manual.

Instruction Guide with Warranty
Hot-Water Extraction Carpet Cleaning Machine
Applies to all Mighty Pro® and Wide Track machines

Hand Tool Attachment
(Included with select models)
Retain for your records.
To save time if calling Customer Service for information about your Rug Doctor Machine, it is recommended that you record your machine
information here:
SERIAL NUMBER:
(Found on the top silver plate of your machine under the barcode.)

This Product is ETL Listed and conforms to UL Standard 1017 Certified to CAN/CSA C22.2 No. 243

Patents: 5,473,792 & 5,513,415 & 6,216,313 & DES. 364,947

Rug Doctor, Inc.
4701 Old Shepard Place Plano, TX 75093-9065
Consumer Support Hotline: 1-800 RUG DOCTOR (1-800-784-3628) www.rugdoctor.com

Redefining Carpet Cleaning
Rug Doctor was founded by a professional carpet cleaner in 1972 with the first machines having been designed and built for professional use. It was soon realized that the machine was so easy to use, anyone, not only professionals, could deep clean carpets. A brand was born and soon after, Rug Doctor launched the first rental program that made professional-grade carpet cleaning machines available to the public. More than 35 years later, Rug Doctor has grown to become a household name and continues as the leader in carpet care rental systems with powerful machines and innovative products. With your new Rug Doctor, you now you have this same professional power in your home. We believe you’ll find it to be a product that not only lives up to Rug Doctor’s high standards of quality and performance, but yours as well. With the recommended care and maintenance, your Rug Doctor machine will provide years of reliable service. Thank you for purchasing a Rug Doctor and welcome to the Rug Doctor family!

Universal Hand Tool

Now that you own a Rug Doctor machine, discover all of the ways you can clean…
In addition to deep cleaning carpet, you can clean so much more using Rug Doctor attachments.
Floor Doctor®

Deep Clean Upholstery

Stairs, Cars, Boats, RVs

Tile, Linoleum, Concrete and more

The Universal Hand Tool deep cleans upholstery, stairs, cars, trucks, vans, RV’s, boats and other hard-to-reach spaces. The Floor Doctor® attachment can be used to clean hard surface floors in your home. Lightweight and easy-to- use, this hard floor tool effectively cleans and dries floors in seconds. To order the Floor Doctor or the Universal Hand Tool for your Rug Doctor machine, call 1-800-Rug Doctor (1-800-784-3628) or visit www.rugdoctor.com.

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Important Safety Instructions
When using an electrical appliance, basic precautions should always be followed, including the following:

READ ALL INSTRUCTIONS BEFORE USING

WARNING–To reduce the risk of fire, electric shock, or injury:

Do not leave appliance when plugged in. Unplug from outlet when not in use and before servicing.

To Reduce the Risk of Fire and Electric Shock due to internal component damage, use only Rug Doctor cleaning products intended for use

WARNING with this appliance. See the Cleaning Product section of this manual.

–To reduce the risk of electric shock – use indoors only.

Do not allow to be used as a toy. Close attention is necessary when used by or near children.

Use only as described in this manual. Use only manufacturer’s recommended attachments.

Do not use with damaged cord or plug. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, return it to a service center.

Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run appliance over cord. Keep cord away from heated surfaces.

Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.

Do not handle plug or appliance with wet hands.

Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.

Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.

Turn off all controls before unplugging.

Use extra care when cleaning on stairs.

Do not use to pick up flammable or combustible liquids such as gasoline or use in areas where they may be present.

Do not use to pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.

Do not use without filters in place.

Connect to a properly grounded outlet only. See “Grounding Instructions.”

Use only on surfaces moistened by cleaning process or small spills. Do not place machine in standing water or try to clear flooded areas.

Do not clean over floor electrical outlets.

Do not use without upper (white) tank in place.

The use of an extension cord is not recommended.

· Wear rubber soled shoes when cleaning.

SAVE THESE INSTRUCTIONS

Importantes Mesures de Sécurité
L’utilisation d’un appareil électrique demande certaines précautions:

LIRE TOUTES LES INSTRUCTIONS AVANT DE FAIRE FONCTIONNER

AVERTISSEMENT– Pour réduire les risques d’incendie, de choc électrique ou de blessure:

Ne pas laisser l’appareil sans surveillance lorsqu’il est branché. Débrancher lorsque l’appareil n’est pas utilisé et avant l’entretien.

Afin de réduire les risques d’incendie et de décharge électrique provoqués par des composants internes endommagés, utilisez uniquement les

AVERTISSEMENT produits de nettoyage Rug Doctor conçus pour ce produit. Lire la section consacrée aux produits de nettoyage dans le présent manuel.

–Pour réduire les risques de choc électrique, utiliser à l’intérieur seulement.

Ne pas permettre aux enfants de jouer avec l’appareil. Une attention particulière est nécessaire lorsque l’appareil est utilisé par des enfants ou à proximité de ces derniers.

N’utiliser que conformément à cette notice avec les accessoires recommandés par le fabricant.

Ne pas utiliser si le cordon ou la fiche est endommagé. Retourner l’appareil à un atelier de réparation s’il ne fonctionne pas bien, s’il est tombé ou s’il a été endommagé, oublié à l’extérieur ou immergé.

Ne pas tirer soulever ni traîner l’appareil par le cordon. Ne pas utiliser le cordon comme une poignée, le coincer dans l’embrasure d’une porte ou l’appuyer contre des arêtes vives ou des coins. Ne pas faire rouler l’appareil sur le cordon. Garder le cordon à l’écart des surfaces chaudes.

Ne pas débrancher en tirant sur le cordon. Tirer plutôt la fiche.

Ne pas toucher la fiche ni l’appareil lorsque vos mains sont humides.

N’insérer aucun objet dans les ouvertures. Ne pas utiliser l’appareil lorsqu’une ouverture est bloquée. S’assurer que de la poussière, de la peluche, des cheveux ou d’autres matières ne réduisent pas le débit d’air.

Maintenir les cheveux, les vêtements amples, les doigts et toutes les parties du corps à l’écart des ouvertures et des pièces mobiles.

Mettre toutes les commandes à la position ARRÊT avant de débrancher l’appareil.

User de prudence lors du nettoyage des escaliers.

Ne pas aspirer des liquides inflammables ou combustibles, comme de l’essence, et ne pas faire fonctionner dans des endroits où peuvent se trouver de tels liquides.

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Ne pas aspirer de matières en combustion ou qui dégagent de la fumée, comme des cigarettes, des allumettes ou des cendres chaudes. Ne pas utiliser sans les filtres en place. Ne brancher qu’à une prise de courant avec mise à la terre. Voir les instructions visant la mise à la terre. N’utiliser que sur des surfaces mouillées par le procédé de nettoyage ou par des petits débordements. Ne pas placer la machine dans de l’eau
stagnante ou pour nettoyer une zone inondée. Ne pas nettoyer au-dessous des prises électriques au sol. Ne pas utiliser sans le réservoir supérieur (blanc) en place. L’utilisation d’une rallonge n’est pas conseillée.
CONSERVER CES INSTRUCTIONS

Grounding Instructions

This appliance must be grounded. If it should malfunction or breakdown, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This appliance is equipped with a cord having an equipmentgrounding conductor and grounding plug. The plug must be inserted into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.
WARNING–Improper connection of equipment-grounding conductor can result in a risk of electric
shock. Check with a qualified electrician or service person if you are in doubt as to whether the outlet is properly grounded. Do not modify the plug provided with the appliance–if it will not fit the outlet, have a proper outlet installed by a qualified electrician. This appliance is for use on a nominal 120-volt circuit and has a grounded plug that looks like the plug illustrated in Figure A. Make sure that the appliance is connected to an outlet having the same configuration as the plug. No adapter should be used with this appliance.

Grounded Outlet Box Grounded Outlet ALCI Reset
Grounding Pin
Figure A

Instructions visant la mise à la terre

Cet appareil doit être mis à la terre. En cas de défaillance ou de panne, la mise à la terre fournit au courant un chemin de moindre résistance qui réduit le risque de choc électrique. Cet appareil est pourvu d’un cordon muni d’un conducteur de terre et d’une fiche avec broche de terre. La fiche doit être branchée dans une prise appropriée correctement installée et mise à la terre conformément aux règlements et ordonnances municipaux.

AVERTISSEMENT–Un conducteur de terre mal raccordé peut entraîner un risque de choc électrique. Consulter un électricien
ou un technicien d’entretien qualifié si vous n’êtes pas certain que la prise est correctement mise à la terre. Ne pas modifier la fiche fournie avec l’appareil si elle ne peut être insérée dans la prise, faire installer une prise adéquate par un électricien qualifié.

Cet appareil est destiné à un circuit de 120 V et est muni d’une fiche de mise à la terre semblable à celle illustrée à la figure A. S’assurer que l’appareil est branché à une prise de courant ayant la même configuration que la fiche. Aucun adaptateur ne devrait être utilisé avec cet appareil.

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Cleaning with Your Rug Doctor Machine and Products.
Read all instructions completely before you begin.
Before You Begin
To assure proper results, test carpets and upholstery for colorfastness. Wet an inconspicuous area with a small amount of cleaner. After 1­2 minutes, blot with a white paper towel and check for color transfer. Follow these additional guidelines when cleaning with your Rug Doctor machine: Rug Doctor machines and Rug Doctor cleaning products are safe for most carpets. However, you risk damage to carpets and hard floor surfaces
not intended for water extraction method cleaning. Do not use the Rug Doctor machine or cleaning products on natural fiber oriental rugs (silk or wool), hand-loomed wool rugs, braided rugs, sisal or jute carpets; hardwood or laminate flooring. Some stains require professional treatment. Use cool water when cleaning wool, wool blends or delicate fibers. Rug Doctor machines and Rug Doctor cleaning products are safe for many fabrics, even delicate fibers. However, you risk damage to fabrics not intended for water extraction method cleaning. Do not use Rug Doctor machines or products to clean fabric with cleaning codes S or X, silk, Haitian cotton, velour, brushed corduroy, leather or non-colorfast fabrics, mattresses or mattress toppers made with memory foam, foam or goose down. Some stains require professional treatment. Use cool water when cleaning wool, wool blends or delicate fibers.
The machine was designed for use on carpet and upholstery applications as per instructions and recommendations in this manual. If you use the Rug Doctor machine to clean surfaces other than carpet and upholstery, such as hard surface floors, use only Rug Doctor recommended products. Rug Doctor Oxy-Steam Carpet Cleaner can be safely and effectively used for either carpeting or water-safe hard surface floor coverings.
To Reduce the Risk of Fire and Electric Shock due to internal component damage, use only Rug Doctor cleaning products intended for use with this appliance.
Afin de réduire les risques d’incendie et de décharge électrique provoqués par des composants internes endommagés, utilisez uniquement les produits de nettoyage Rug Doctor conçus pour ce produit.
Avoid picking up hard or sharp objects with the carpet cleaning machine. They may damage the machine. Do not use the machine for dry vacuuming because this machine does not have a fine dust filter. Dry vacuuming damages the vacuum motor. Do not use the machine to vacuum large quantities of liquid, such as a flooded basement or large spill. This machine is not equipped with an
automatic overflow shutoff. To avoid pump damage, do not continue to press the spray (pump) switch when the solution tank is empty. Do NOT put bleach, dye or products other than Rug Doctor cleaners in this machine. Use of inappropriate products may cause this machine to
malfunction and may result in carpet or machine damage. Read instructions carefully. Rug Doctor, Inc. is not responsible for damage due to misuse of this machine. Always use Anti-Foam with Upholstery Cleaner or when otherwise needed to prevent excess sudsing in the upper (white) tank. Foam
should never be ingested through the dome filter. Damage to the carpet and/or vacuum motor could result. To avoid damage, do not place the machine or hand tool on hardwood or laminate flooring or allow any solution or overspray to contact such flooring.
Carpet Cleaning Tips for Best Results
Follow these guidelines when cleaning carpets with your Rug Doctor machine. Treating difficult spots. Rug Doctor machines are designed to deep clean and extract in one cleaning pass. Your best choice for cleaning
difficult spots, stains or traffic areas is to use Rug Doctor’s specialty products: Hi-Traffic Pre-Treatment, Spot & Stain Remover, Urine Eliminator, or Odor Remover. Avoid over-wetting your carpet. Rug Doctor machines are designed to deep clean and extract in one cleaning pass. Don’t go over a heavily-soiled spot more than 2 times. Berber, Multi-level or Looped carpets retain more liquid. For these types of carpets, do NOT repeat cleaning passes. If additional cleaning is desired, allow carpets to dry before attempting to reclean heavily-soiled areas. Because they retain more liquid, Berber carpets that are overwet can experience “wick up” of soils or spills very deeply embedded in the carpet or backing. If you experience this problem, allow area to dry completely then clean again using single, quick passes (2 feet per second) with the Rug Doctor machine. Overlap passes slightly to cover all areas. IMPORTANT: When pressing the red button, keep machine moving so vibrating brush does not agitate in one place. Liquid recovery. You should recover 70 – 80% of the liquid used depending on your carpet type. With Berber carpet, you may recover a little less liquid. Avoid excess foam in the white UPPER tank which can be expelled through the machine and may affect your carpet. If foaming occurs, add 1/4 to 1/2 cup Rug Doctor Anti-Foam to white UPPER tank. If you replace furniture before the carpet is completely dry, place aluminum foil under furniture legs to prevent stains. Leave aluminum foil under furniture legs until carpet is completely dry. For faster drying, ventilate area. Open doors and windows. Place fans pointed downward on carpet. Turn on heat in damp or cold weather. Turn on air conditioner in humid or hot weather. This is highly recommended when cleaning Berber carpets. Cleaning Berber carpet. You can use your Rug Doctor machine to clean Berber carpet. For best results, make only one pass while depressing the thumb switch to release solution. Make a second pass over the same area without pressing the switch so that you are only vacuuming the liquid. Make sure the vacuum slot at the front bottom edge of the machine is snug against the carpet.
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Cleaning Carpets

When cleaning an entire room, move furniture to the center of the room. Begin cleaning where furniture was, then return furniture to its original location. Avoid staining carpet by placing aluminum foil under furniture legs. Clean remainder of carpet. When finished, leave aluminum foil under furniture legs until carpet is completely dry. Complete the following steps to clean your carpets.

1. Using a normal dry vacuum cleaner, sweep the area you want to clean to remove loose dirt before using the

Rug Doctor machine. This helps keep the brushes and water vacuum system efficient.

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2. Pre-treat any special problem areas with the appropriate Rug Doctor solutions.

3. Depending on how dirty carpets are, mix 1/4 to 1/2 cup of Rug Doctor Carpet Cleaner product per gallon of hot tap water in a clean bucket. Water should not be so hot as to scald or burn skin. The lower tank C capacity for the Rug Doctor Mighty Pro is 2.6 gallons and for the Rug Doctor Wide Track is 3.7 gallons. (ILLUS.1)

4. Lower the retaining wire A and remove the white UPPER tank B.

5. Fill the LOWER tank C with the cleaning solution you just mixed by pouring through the white filter screen. Machine

is full when liquid halfway covers filter screen. (ILLUS.2)

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6. If using Rug Doctor Anti-Foam, add 1/4 to 1/2 cup to white UPPER tank B (ILLUS.3).

Slip tank back in place and seal tank and clear dome D securely by replacing retaining wire A (ILLUS.4).

7. Check the back of the machine to ensure hose connections are secure and set up to clean carpet instead of upholstery. (ILLUS. 5)

8. Plug in the power cord and position the machine. Refer to label on top of the machine E . Press the “ON” switch for CARPET cleaning on the top of the machine (ILLUS.6).

9. While depressing the red button on the handle F (ILLUS.7), pull the machine slowly and steadily backward in a

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straight line, keeping vacuum slot G against the carpet surface. You will begin to see soiled solution entering the clear dome D . (If you don’t, stop and refer to the Troubleshooting section.)

IMPORTANT: When depressing the handle button, keep

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machine moving so the vibrating brush does not agitate

D

in one place. (ILLUS.8)

10. Release the button 6 to 12 inches before ending each pass to stop cleaning solution. Tilt machine back and

A

push it forward to position it for another backward

cleaning pass (ILLUS.9). Continue cleaning in this

manner, overlapping each pass slightly. When the

lower tank runs out of cleaning solution, the pump

sound will increase in volume slightly and dirty

water will stop entering the dome. Switch the

machine “OFF”. Remove and empty the white

UPPER tank B by pouring dirty solution into a toilet

or outdoors (ILLUS.10). Rinse the upper tank and

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refill the LOWER tank C with clean solution/water mixture. If you are near the end of your cleaning

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job, fill the LOWER tank half full so it empties by the end of your job. Replace the upper tank B.

B

Continue the cleaning process until area to be

cleaned is covered.

C

11. When cleaning is complete, switch the machine OFF. To drain and clean the machine, refer to the Cleaning Your Machine section.

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8

9

10

G

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Cleaning Upholstery

Always use Anti-Foam with Upholstery Cleaner or when needed to prevent excess sudsing in the upper (white) tank. If the Rug Doctor

machine ingests foam through the dome filter, damage to the carpet and vacuum motor could result.

1. Prepare surfaces for cleaning by thoroughly vacuuming or

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brushing. When cleaning and drying cushions, first spread sheets

or towels on the floor as a drying surface for the dampened

cushions.

I

F

2. Disconnect the machine’s large vacuum hose. Reconnect the top

portion to the large vacuum hose of hand tool H . Slide down the

H

brass “quick coupler” ring and pull out the small solution hose.

Slide down the ring again to insert the metal end of the hand tool solution hose I (ILLUS. 11). Release the brass ring to secure.

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Tug gently on the hose to make certain the connection is secure.

3. Remove the white UPPER tank B, mix Rug Doctor

Upholstery Cleaner in a clean bucket according to

label directions and pour into LOWER tank C .

E

4. Add 1/4 to 1/2 cup of Rug Doctor Anti-Foam to white UPPER

tank B. Slip the tank back in place and seal the tank and clear

dome D securely by replacing the retaining wire A .

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5. Plug in the power cord and position the machine. Refer to the label on

top of the machine E . Turn on the machine by pressing the “ON” switch

for UPHOLSTERY/ HAND TOOL cleaning on the top of the machine.

6. Test upholstery for colorfastness by first cleaning a small, hidden area, then

rubbing the test area with a white paper towel. If no color appears, continue

cleaning. A little color on the towel means there’s some chance of color

running, but it’s likely you can still clean safely. Try using cool or cold water

and test again with a white paper towel.

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7. Working at a slow, steady pace, begin cleaning by squeezing the hand tool lever as you pull the tool over fabric (ILLUS.12). Overlap strokes slightly.

8. As you clean, with the vacuum on, squirt or vacuum a small amount of Rug Doctor Anti-Foam into the small (vacuum) opening of the hand tool every few minutes to minimize suds buildup in the vacuum hose. If foam builds up around the hand tool, pull slightly faster or vacuum excess solution by passing over area a second time without squeezing the lever on the hand tool.

9. When cleaning is complete, switch the machine OFF. Disconnect both of the hoses from the machine. Holding the hose ends over a sink, squeeze the hand tool trigger until all liquid is drained. To drain and clean the machine, refer to the Cleaning Your Machine section.

10. Reconnect the machine vacuum and solution hoses.

NOTE: For velvet upholstery, fluff up damp pile with a soft brush or towel to keep from matting.

Cleaning Hard Surfaces
You can use Rug Doctor Oxy-Steam Carpet Cleaner to clean hard floors with exceptional results. 1. Sweep area to be cleaned if there is loose dirt and debris present. 2. Connect to rear of machine using 12′ hose set as you would connect the Universal Hand Tool (ILLUS. 11). 3. Depending on how dirty floors are, mix 1/4 to 1/2 cup of Rug Doctor Oxy-Steam per gallon of hot tap water in a clean bucket (water should not be so hot as to burn skin) and fill LOWER tank of machine. 4. Slip the white tank back in place and seal the tank and clear dome securely by replacing the retaining wire. 5. Plug in the power cord and position the machine. Turn on the machine by pressing the ON switch for Upholstery/Hand Tool Cleaning on top of the machine.
6. To release cleaning solution, squeeze the trigger on the Floor Doctor handle. Move the Floor Doctor in a back and forth motion while applying slight pressure and keeping the tool head parallel to the floor (ILLUS. 13). The brush is designed to help remove tough dirt when necessary. For tile floors, move the Floor Doctor head at an angle to the grout line for best results (ILLUS. 14).
7. When cleaning is complete, switch the machine OFF. To drain and clean the machine, refer to the Cleaning Your Machine section. Drain the Floor Doctor/machine hose set after disconnecting it from the machine ­ to ensure that no excess liquid is left in the hose set, squeeze the trigger on the Floor Doctor.

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Maintaining Your Rug Doctor Machine
Follow these guidelines to ensure your Rug Doctor machine will last a lifetime. Failure to comply with the instructions, cautions and safety warnings in this manual voids the warranty
Cleaning Your Machine
Drain the machine by spraying out remaining solution over a floor drain or outdoors (never in rain or on wet ground). Do not allow machine to stand in liquid while emptying. For best results, spray out liquid with machine set to Upholstery Hand Tool to prevent brushes from movement and wear while emptying. Using this method you can spray out remaining liquid either through Hand Tool or machine spray tips.
Clean the vibrating brush. After each use, unplug the machine from power source and use your finger or an old comb to remove any debris from the vibrating brush. If you used any Rug Doctor attachments, also remove debris from the attachment vacuum slot.
Clean the vacuum filter. After each use, inspect the cylindrical filter screen located inside of the clear plastic dome on the front of the machine. If debris is present, remove the filter screen by pushing it right and compressing the spring until the filter end is clear of the dome. Clean by running water through the screen from the inside to the outside. Replace by compressing the spring wire and inserting the black end securely into place in the hole inside the dome.
Clean the solution tank filter screen. After each use, inspect the rectangular filter screen located in the fill opening of the solution (lower) tank. If debris is present, remove screws that hold the filter in place and remove filter from the solution tank opening. Clean filter by holding it under a water faucet and letting the water run through the filter in the opposite direction from the normal filling flow. Replace the filter screen and fasten it in place with the two mounting screws.
Clean the solution tank line strainer. When the solution tank filter screen is removed for cleaning, inspect the cylindrical filter mounted on the end of the solution line inside of the tank. The Wide Track has two cylindrical filters. If debris is present, remove the filter by pulling it off the solution line. Hold the filter under flowing water until debris is cleared. Replace the filter by pushing it over the end of the solution hose.
Remove carpet fibers from vacuum slot. Periodically check the vacuum slot on the bottom front of the machine for debris. Remove any fiber, hair or other debris that may be caught in the slot using a stiff wire with a hook on the end. You can use wire coat hanger. Always make sure the machine is in the “OFF” position, unplugged and the tanks are empty.
Caring for Your Machine
Always use recommended cleaning agents. Do not use dye or bleach in this machine. Oil the machine. Periodically use a light lubricating oil to deter corrosion of quick-disconnect and other moving parts. Be sure to wipe all excess oil
from lubricated areas. Store the machine indoors out of dusty, wet and freezing areas. This prolongs the life of your Rug Doctor machine and helps keep it trouble free. Do not expose Rug Doctor machines to freezing temperatures for a prolonged period of time. In freezing temperatures, liquid in the machine system
can damage the pump and solution hoses. If you must expose the machine to temperatures at or below 32 °F (0 °C), take precautions to protect the pump and solution hoses. Use care when transporting your Rug Doctor machine. Rug Doctor machines are designed for rugged use. However, avoid mishandling such as dropping the unit or transporting it in an open van or truck. Jarring from sudden vehicle starts or stops can damage the machine.
Obtaining Service for Your Machine
Register your new carpet cleaner by completing and returning the attached Rug Doctor Product Registration Card. The registration entitles you to service work and replacement parts during the warranty period should your cleaner need repairs.
Do not attempt repair on a machine under warranty. Servicing and warranty repairs should be performed by an authorized service representative only. If you experience an operational problem, call our Consumer Support Hotline at 1-800 RUG DOCTOR (1-800-784-3628). Basic replacement parts
can be ordered through Consumer Support. If repair is required, you will be directed to take or ship your unit to the nearest authorized repair station. Rug Doctor recommends you keep the original carton and packing materials. Rug Doctor will, without charge, during the Warranty Period, repair or replace, at its option, any component part which is defective or that malfunctions when the machine is returned within the warranty period. When returning a machine for non-warranty or out of warranty repairs, always insure the carpet cleaner for its full value before shipping. The warranty entitles the owner of a Rug Doctor machine to specific legal rights. You also may have other rights. Rights vary state to state. Rug Doctor’s liability is limited to the cost of the unit. Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation or exclusion may not apply to you. If you have questions about your warranty, please call Rug Doctor at 1-800 RUG DOCTOR.
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Available Replacement Parts for Your Machine
Refer to the following diagram if you need to order basic replacement parts for your machine. Do not use replacement parts other than those available through Rug Doctor. Do not attempt repairs on a machine under warranty.

1. 92735 2. 92030 3. 92359D
92532D
4. 10460 5. 60400 6. 20091 7. 10461 8. 60719
60723
9. 10281 10231
10. 11183

Handle Assembly Dome Assembly Mighty Pro Recovery Bucket Assembly Wide Track Recovery Bucket Assembly
Dome Filter Lower Tank Fill Filter Screw, #8 X 1/2″ (for lower tank Fill Filter) Lower Tank Sump Filter (not shown) Mighty Pro Brush Strip Wide Track Brush Strip
Mighty Pro Wheel Wide Track Wheel
Wheel Hub Cap

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9 10

4 2 3 6 5
8

Replacing a Brush
1. Remove the old brush strip from the machine. 2. Align the holes on the new brush strip with the fastening arm holes on the machine. 3. Place a straight edge across the bottom of the wheel and the stainless steel front. Adjust the brush height so that it lightly touches the straight edge.
If the brush extends below the straight edge the machine may bounce when you use it next. 4. Use the screws and nuts from the previous brush to securely attach the new brush strip. Make sure the nuts attach on the brush side that is closest to the
front of the machine.

Troubleshooting
Use this section to help resolve any issues you experience with your machine. If you do not find the answer to your questions here, please contact the Rug Doctor hotline at 1-800 RUG DOCTOR (1-800-784-3628) or through the Rug Doctor web site at RugDoctor.com. The Rug Doctor hotline is available 7 days a week (except on legal holidays) from 8 am to 8 pm (CST).
Power Issues
Always use a grounded outlet with this machine. Not doing so can result in electrical shock. Refer to the Grounding Instructions section for more information.
The machine switch is on, but there is no power. Try the following steps to resolve this issue: Make sure the electrical cord is plugged in. If the electrical outlet is connected to a wall switch, make sure the wall switch is in
the ON position. Check the circuit breaker switch on the machine and reset if necessary. Check the ALCI plug and reset if necessary. Check the wall circuit breaker. If it is off or if a fuse is blown, unplug the machine and reset the circuit breaker or replace the fuse. Plug the
machine into a different wall plug before beginning again. Check the power cord. If it is defective, please contact the manufacturer or an authorized service agent. An authorized professional must
repair the machine.
The machine switch is on, but there is intermittent power. Please contact the manufacturer or an authorized service agent. Faulty electrical cable, defective switches, or loose terminal connections can cause intermittence. An authorized professional must repair the machine.

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Vacuum Issues
There is little or no vacuum at the hand tool or machine vacuum slot. Try the following steps to resolve this issue: Make sure the dome is securely sealed with the retaining wire to the top of the recovery tank. Check the hose connection at the back of the machine and secure if necessary. Clean the filter that is in the dome. Remove any accumulated debris around the vacuum slot. If none of the above steps fix the problem, the vacuum hose assembly inside the machine may be defective. Contact the manufacturer or an authorized service agent. An authorized professional must repair the machine.
The machine is on, but the vacuum motor works intermittently. Please contact the manufacturer or an authorized service agent. A loose wiring connection can cause intermittence. An authorized professional must repair the machine.
Solution System Issues
The machine lost water pressure. Check the level of solution in the lower tank and refill if necessary.
The machine is on and the spray button or hand tool lever is depressed, but no spray comes out. Try the following steps to resolve this issue: Make sure the ON switch is set to the appropriate setting. Check the small solution line hose at the back of the machine. Connect the line securely at the quick coupler if necessary. Brush the spray tips with a soft-bristle brush, such as an old toothbrush, to remove any build-up that may be clogging the tips.
Do not brush spray tips with any kind of wire or metal brush. Do not try to unclog the tip by poking it with a pin or any other object. Hand Tool only: Remove the spray tip with a nut driver. Rinse the tip and blow air through it to remove any build-up that may be
clogging the tip. Reattach the tip with the nut driver. Make sure to position the tip opening so that it sprays side to side. Check the lower tank sump filter inside the lower tank and clean if necessary. Refer to the Maintaining Your Rug Doctor Machine
section in this document for more information.
The spray from the spray tip(s) is weak or uneven. Brush the spray tips with a soft-bristle brush, such as an old toothbrush, to remove any build-up that may be clogging the tip.
Do not brush spray tips with any kind of wire or metal brush. Do not try to unclog the tip by poking it with a pin or any other object. Hand Tool only: Remove the spray tip with a nut driver. Rinse the tip and blow air through it to remove any build-up that may be
clogging the tip. Reattach the tip with the nut driver. Make sure to position the tip opening so that it sprays side to side. Check the lower tank sump filter inside the lower tank and clean if necessary. Refer to the Maintaining Your Rug Doctor Machine
section in this document for more information.
Excessive Foaming
Foam in the recovery tank is caused most often by Upholstery Cleaner solution or by cleaning carpets where spray foams have been used previously. Add 1/4 to 1/2 cup of Anti-Foam to the white upper tank. If you are cleaning upholstery, in addition to adding Anti-Foam to the upper tank, add small amounts of Anti- Foam at the hand tool vacuum slot periodically while cleaning.
Carpet Discoloration
Stained areas appear on the carpet after cleaning. Stained areas can appear after cleaning due to old, deep spills “wicking up” to the surface of the carpet as the carpet dries. Try the following steps to resolve this issue: After the carpet is completely dry, spray a light application of Rug Doctor Urine Eliminator directly on affected areas following
the product label instructions. After the carpet is completely dry, clean the area with your Rug Doctor machine making sure to avoid overwetting the carpet.
Stains may continue to appear if the carpet is overwetted.
Streaks appear on the carpet during cleaning. Brush the spray tips with a soft-bristle brush, such as an old toothbrush, to remove any build-up that may be clogging the tip.
Do not brush spray tips with any kind of wire or metal brush. Do not try to unclog the tip by poking it with a pin or any other object. Check the brush bristles for damage or wear. Replace the brush if necessary
10

References

• Rug Doctor by BISSELL | Making Pro-Grade Carpet Cleaning Easy
• Rug Doctor by BISSELL | Making Pro-Grade Carpet Cleaning Easy

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