PERFECT WATER VLRO4 Value Line Reverse Osmosis System Owner’s Manual

Perfect Water Technologies
Value Line
Reverse Osmosis System
Installation & Service Manual

MODEL #VLRO4—Value Line 4 Stage Reverse Osmosis System
Value Line RO Installation and Service Manual

General System Specifications

• Feedwater: PSI 40 – 125 PSI
• Feedwater Temperature: 40˚ – 100˚(F)
• Max. Total Dissolved Solids (TDS): 2000 ppm
• Max. Hardness: 10 gpg
• pH limits: 4 – 10

Maintenance Schedule

Value Line RO Contents:

1 Instruction book: detailed descriptions, photos, and troubleshooting guide.
1 10” Sediment pre-filter: 5 microns bonded spun poly with high holding depth, 6 months – 1-year service life.
1 10” Carbon pre-filter: 5-micron carbon block (coconut shell carbon),
1-year or 4000-gallon service life. 1 6” Inline carbon post filter: 5-micron granular activated carbon (coconut shell carbon),
1 year or 1,950-gallon service life.
1 Thin Film Composite membrane 0.001-micron ultra-fine pore, 24 gallons per day, 35-year service life.
2 Flow restriction architecture: integrated flow restrictor and water check valve, central auto shut-off valve.
1 Drain saddle; all fittings and connecting hardware.
1 Reserve tank: 3.2-gallon capacity, ball valve, quick connect fittings, and hardware.
1 Chrome long reach sink faucet; quick connect fittings and hardware.
1 Black nylon feed valve adapter.

System Location
The Value Line RO may be installed under a sink, or in a basement within 20’ feet of the RO sink faucet as long as the Value Line RO is not subjected to freezing temperatures. The Value Line RO should be mounted horizontally, or allowed to stand. Mount the reserve tank on a sturdy shelf, because it will weigh over thirty pounds when full.
Installing The Value Line Reverse Osmosis System

Tools Required
Safety glasses
Towels
Phillips screwdriver
Scissors
Medium Crescent wrench
Medium pliers (not required if using Speedfit® faucet connector)
Teflon tape
Felt tip pen or marker
Variable speed corded power drill (3/8” for the sinkhole, ¼” for the remainder)
¼” metal drill bit w/ cobalt tip
½” metal drill bit w/ cobalt tip (not required if the sink has a pre-drilled hole)
½” masonry drill bit (not required if the sink has a pre-drilled hole, or if a sink is not porcelain)
NOTE: SYSTEM MUST BE FLUSHED PRIOR TO USE – ALLOW THE VALUE LINE RO TO RUN FOR 3.5 HOURS, THEN DRAIN COMPLETELY. REPEAT. INITIAL WATER OUTPUT MAY BE DISCOLORED DUE TO THE FLUSHING OF LOOSE CARBON FROM THE CARBON FILTERS. DO NOT DRINK UNTIL THE SYSTEM HAS BEEN FLUSHED COMPLETELY.
READ ALL INSTRUCTIONS THOROUGHLY PRIOR TO INSTALLATION

• Drilling hole for RO sink spigot – porcelain sinks (drilling time – up to ¾ hour)
  WARNING: Serious cracking and damage may occur to your sink even if instructions are followed exactly due to age and the imperfections inherent in natural materials. Instructions may not apply exactly to your sink. Use caution – the sink may be slippery.

Remove the base cover plate from the RO sink spigot packaging. Line up the base cover plate with other sink faucets. See Fig 1. Check the underside of the sink for spacing from trim, curvatures, and other obstacles. See Fig. 12. Don’t place the spigot too close to obstacles – leave yourself enough room under the sink to use hand tools. The either right or left side of the sink is OK provided previous conditions are met. Mark the center of the base cover plate with a marker. See Fig 2. Place a towel underneath the sink, below the drilling site, to collect fillings. Always wear protective eyewear and gear while drilling, and while under the sink.

Using a ½” masonry bit and variable speed corded power drill, slowly begin drilling through the porcelain. The drill bit should be perpendicular to the sink. Failure to do so may
cause the drill bit to slip and cause bodily injury, and/or property damage. Rinse & dry drill bit tip and sink area with cool water every 20 seconds of drilling to prevent drill bit overheating and sink damage. Small localized flaking or chipping may occur. Use caution – the drill bit may be very hot. DO NOT touch the drill bit. Electrical hazard! DO NOT allow power drill electrical components to come into contact with water. Use caution – the sink may be slippery.
When metal is struck, switch to ¼” metal bit with cobalt tip. The drill bit should be perpendicular to the sink. Failure to do so may cause the drill bit to slip and cause bodily injury, and/or property damage. Begin drilling to drill a hole all the way through the sink. Rinse & dry drill bit tip and sink area with cool water every 20 seconds of drilling to prevent drill bit overheating and sink damage. Small localized flaking or chipping may occur.
When the ¼” hole is completely drilled through, switch to a ½” metal drill bit w/a a cobalt tip. The drill bit should be perpendicular to the sink. Failure to do so may cause the drill bit to slip and cause bodily injury, and/or property damage. Begin drilling to enlarge the ¼” hole to ½” all the way through the sink. Use caution when the hole is near completion to avoid damaging the sink surface. Rinse & dry drill bit tip and sink area with cool water every 20 seconds of drilling to prevent drill bit overheating and sink damage. Small localized flaking or chipping may occur.

When ½” hole is completely drilled through, install RO sink spigot with provided mounting hardware. For more details, see mounting instructions enclosed with hardware. See
Fig. 3. Connect Value Line RO to RO sink spigot using Speedfit® adapter as outlined later.

• Drilling hole for RO sink spigot – stainless steel sinks
  WARNING: Read all instructions before attempting to install. The user assumes all liability. Use caution – the sink may be slippery.

Remove the base cover plate from the RO sink spigot packaging. Line up the base cover plate with other faucets. See Fig 1. Check the underside of the sink for spacing from trim, curvatures, and other obstacles. See Fig. 12. Don’t place the spigot too close to obstacles – leave yourself enough room under the sink to use hand tools. Either the right or left side of the sink is OK provided previously conditions are met. Mark the center of the base cover plate with a marker. See Fig 2. Place a paper towel underneath the sink, below drilling site, to collect fillings. Wear protective eyewear and gear while drilling and while under the sink.
Place ¼” metal bit with cobalt tip on the marked spot. The drill bit should be perpendicular to the sink. Failure to do so may cause the drill bit to slip and cause bodily injury, and/or property damage. Begin drilling a hole all the way through the sink. Rinse & dry drill bit tip and sink area with cool water every 30 seconds of drilling to prevent drill bit overheating. Use caution – the drill bit may be very hot. DO NOT touch the drill bit. Electrical hazard! DO NOT allow power drill electrical components to come into contact with water. Use caution – the sink may be slippery.
When the ¼” hole is completely drilled through, switch to a ½” metal drill bit w/a a cobalt tip. Begin drilling to enlarge the ¼” hole to ½” all the way through the sink. Use caution when the hole is near completion, because the drill may lock up and cause injury. The drill bit should be perpendicular to the sink. Failure to do so may cause the drill bit to slip and cause bodily injury, and/or property damage. Rinse & dry drill bit tip and sink area with cool water every 30 seconds of drilling to prevent drill bit overheating and damage.
When ½” hole is completely drilled through, install RO sink spigot with provided mounting hardware. See Fig. 3. For more details, see the mounting instructions enclosed with
hardware. Connect Value Line RO to RO sink spigot as outlined later.

• Installing The Value Line Reverse Osmosis System under the sink

1. a. Install Black nylon feed valve adapter for main water line – Always wear protective eyewear while under the sink. Locate the cold angle stop (the main water lines under the sink – one hot water, one cold water), and turn clockwise to shut off the water. See Fig. 4. Locate 3/8” fitting, typically found on the line out of the angle stop. See Fig(s).4-6. A black nylon feed valve adapter may be fitted to either angle-stop or line out – as shown in Fig. 6. If angle-stop is damaged and cannot be shut off, or does not exist, replace it before continuing. Connect Black nylon feed valve adapter to cold 3/8” female line. See Fig. 6. Use Teflon tape on ALL metal male threads. Check for water pressure & leaks on the valve. Turn ON the water by rotating angle-stop counterclockwise to check for flow, then close. Have a bowl or cup nearby to catch water. Dry all parts, check for leaks, and snugness.
2. Mount the Value Line RO – Identify a location for installing the Value Line RO unit. The location should allow room for the reserve tank, for connecting and disconnecting the unit, and enough room for performing general service on the unit. Typical locations are on either right or left side, near the back wall. Use the attached mounting bracket as a template to mark mounting screw locations. Value Line RO should be mounted horizontally.
3. Install refrigerator kit (optional) – Installation may vary according to the make, model, age, and equipment level of your refrigerator. Make sure the refrigerator icemaker and water center are turned OFF. The clean area below and around the refrigerator thoroughly. Use care when rolling out the refrigerator. The flooring may become scratched, gouged, or damaged from moving the refrigerator. Consult your local licensed contractor or plumber for trimmed-in refrigerators, or refrigerators without rollers. Roll out the refrigerator. Unplug the refrigerator electric plug. Locate water line in for refrigerator. (Yours may already be connected to a local secondary angle-stop. If so use a local angle-stop to shut off the water. Disconnect female fitting. See Fig. 11.) Plan the route for the water line from the Value Line RO. Drill ¼” holes through the lower cabinetry, high along the back wall just below the drawers. See Fig. 8. Make sure cabinet contents are removed, prior to drilling, and ¼” tubing does not come into contact with drawers, doors, or sharp objects. Smooth the holes free from splinters and sharp edges. [Alternate route for refrigerator line — run ¼” refrigerator tubing along the baseboard, and enter the kitchen sink cabinet by drilling a ¼” opening in the bottom board of your kitchen sink cabinet, towards the front baseboard.] Connect the female metal fitting from the refrigerator kit to the male metal fitting on the refrigerator. Make sure all male metal fittings are thoroughly Teflon taped to prevent leaks. Push tubing through the cabinetry holes from the refrigerator to the Value Line RO. Allow 2-4’ of extra tubing at the refrigerator, and tie it up so that it cannot be crushed or otherwise damaged. Make sure the cut is straight, the edge is completely smooth, and the tube is rounded. A scratched, gouged, damaged, or oblong end will leak. Insert the line marked “to refrigerator” into the blue and white shut-off valve connected to the Value Line RO. Push tubing all the way in, then pull back gently, to check fit. Most push-pull fittings take about a ¼” of tubing inserted into them. Do not roll back the refrigerator until the Value Line RO is fully installed and operational. Make sure the shut-off valve is in the OFF position, where the blue handle will be perpendicular to the white body.
4. Install drain saddle clamp and drain line – Identify a vertical section of the drainpipe with enough space to mount the drain saddle clamp. See Fig. 9. Drainpipe material can be either metal or plastic. Remove hole from the template supplied with drain saddle clamp, and peel off its backing. Place the template on the previously identified location of the drainpipe for the drain saddle clamp. Place ¼” drill bit inside the template hole, and drill a hole into the drainpipe. DO NOT drill the hole clean through both sides of the drainpipe. This will result in a leak and require a replacement piece of the drainpipe. Drill through one side only. Mount the drain saddle clamp on top of the template with the holes aligned. Fit drain saddle clamp back-plate and screws. Alternate tightening screws on each side of the drain saddle clamp to ensure an even, snug fit. See Fig. 9. Screw plastic female fitting onto the drain saddle male fitting until it is snug.
5. Install water outline to RO sink spigot – Tighten brass compression fitting onto the bottom of the RO sink spigot located under the sink until it is snug. See enclosed faucet installation instructions specific to your faucet. Gently tug on the tubing to ensure connection.
6. Install reserve tank and connect reserve line – Apply Teflon tape to the male fitting on top of the reserve tank. Screw on the reserve tank shut off valve until it is snug. (Fig. 10) Over tightening may cause damage. Insert line marked “to reserve tank” from the Value Line RO into the reserve tank shut-off valve. Push tubing all the way in, then pull back gently, to check fit. Most push-pull fittings take about a ¼” of tubing inserted into them. Make sure the reserve tank shut-off valve is in the OFF position, where the blue handle will be perpendicular to the body. Shown in the ON position in Fig. 10.
7. Pressurize the Value Line RO – Double check to make sure all valves are in the OFF position, except for the main angle-stop valve or piercing valve, which you should turn ON. Make sure the unit is dry. Water should flow normally from your sink’s cold and hot faucets. Slowly turn the easy adapter ball valve or the shut-off valve from the piercing valve to the ON position. You should hear water rushing through the system. Feedwater pressure should not exceed 125PSI. Check for leaks at all fittings. Allow 25+ minutes for system pressure to build. Turn the valve on the RO sink spigot to the ON position by depressing and holding the lever down, or by flipping the lever up, where it will stay open. A steady trickle of water should be present after 5 -20 minutes. Some blackening of the water may be present due to loose carbon being flushed out. Close the lever on the RO sink spigot, and open the reserve tank valve. Allow reserve tank to fill for 3.5 hours, and then drain completely. Repeat. The system must be flushed prior to use. Plugin refrigerator electric plug; turn ON refrigerator line shut off valve so that the blue handle is parallel with the white body. Make sure the refrigerator icemaker and water center are turned ON. Check for leaks. Check for pressure at the refrigerator’s water center if applicable. Dispose of the first two batches of ice after installing the Value Line RO. Use caution when rolling the refrigerator back into place. DO NOT crimp or crush the water line, as a leak will likely develop.
   IMPORTANT – After the reserve tank has been filled (3.5 hours), Drain the entire reserve tank completely, until the flow from the RO sink spigot falls to a thin light stream. Repeat. The Reserve tank is full when the hissing noise stops. Discoloration of water may be present. The system must be flushed twice prior to use. Allow another 3 hours for the reserve tank to refill. Enjoy!

IMPORTANT NOTICE: To prevent costly repairs or possible water damage we strongly recommend that the canister housings be replaced every five years. If your sump has been in use for more than the recommended period, it should be replaced immediately. Be sure to date any new or replacement sump for future reference and indicate the next recommended replacement date Yearly sanitation is recommended on all of our RO systems. The best time to do this is when you are changing your filters. Drain the system, including the tank, and then disconnect the tubing from the shut-off valve to the tank. Put approximately ¼ to ½ teaspoon of Hydrogen Peroxide or common household bleach into this tube. If you use an eyedropper, this will be easier. Reconnect the tube to the shut- off valve and follow normal start-up procedures, including draining the tank. If you have an icemaker hookup installed, be sure to close the ball valve in the line to the refrigerator or turn off the icemaker until the peroxide or bleach is flushed from the unit.

Value Line Reverse Osmosis Membrane Change Instructions
Tools Required
Pliers
Towel
Clean cloth

1. Clear away a workspace under the sink near the location of the Value Line RO.

2. Turn off the water feeding the Value Line RO, by closing the ball valve located on the waterline, or by closing the angle-stop feed water valve clockwise. To close the angle-stop, turn clockwise. If present, the angle-stop will be located on the wall under the kitchen sink in close proximity to the Value Line RO. Either method will work. Close the valve leading to the refrigerator if your Value Line RO was ordered with a refrigerator connection kit.

3. Close the reserve tank valve located on top of the reserve tank. When closed the blue the handle will be perpendicular to the waterline.

4. Depressurize the system. Flip up the handle on the RO sink spigot so that it locks into place, and dispenses water until it no longer flows. If you have successfully shut off the water this should occur within a few seconds. If water still continues to flow, repeat steps 2 & 3. The system is now depressurized; continue to leave to RO sink spigot handle in the open position.

5. Slowly and gently pull the Value Line RO off of its mounting from the bottom up.

6. Remove the tube from the membrane-housing cap “push-pull” fitting – to do this push down the seal ring to the fitting body with the thumb and forefinger while simultaneously pulling on the tubing. Some mild resistance to pulling out the tubing is normal. Removing the tubing will be impossible without first fully depressurizing the Value Line RO as described in step 4.

7. Unscrew the membrane-housing cap and remove the old membrane using pliers on the top white membrane nipple. There is a rubber brine seal near the top of the membrane. As you are removing the old membrane, note which ends the rubber brine seal is on so you can insert the new membrane in the same way. Discard old membrane.

8. Wipeout membrane housing with a clean, dry cloth. Allow to air dry completely.

9. Remove new membrane from packaging. Grasp the replacement membrane by the top white membrane nipple only. DO NOT TOUCH ANY OTHER PART OF THE MEMBRANE. Insert membrane into membrane housing until the white nipple is flush with the membrane-housing opening. Turing or rotating the white nipple with the pliers while applying pressure will help slot the membrane into place or press the white nipple against a table so as to push it into the housing until it slots into place. Replace and tighten the membrane-housing cap. Reinsert the tube end about a ¼” into the membrane-housing cap “push-pull” fitting then pull back gently to ensure a snug fit.

10. Remount the Value Line RO, and SLOWLY open the main water line to the Value Line RO. Open valve to the refrigerator. Then open the tank valve slowly. Failure to repressurize slowly may result in system damage. It may take 20+ minutes for the water to begin flowing from the RO sink spigot. Allow the water to run until the flow is a thin gentle stream or fast drip. Close the RO sink spigot, allow 3.5 hours for the reserve tank to refill, and then drain completely. The membrane contains a mild preservative. The system must be flushed prior to use. DO NOT drink the first 3 gallons of water. Drinking from an unflushed system may cause gastrointestinal discomfort, colic, and/or diarrhea. Consult a physician if discomfort persists. Running out the first tank (3.2gallons) will effectively flush out the system, and make it ready for use.

Troubleshooting

IMPORTANT NOTE: Before performing service on the Value Line RO at any time, and for any reason: first switch to the OFF position on all under-sink water valves, except for the RO sink spigot which you should switch ON to relieve system pressure and drain away excess water from the lines. Push-pull and Speedfit® fittings are nearly impossible to remove when under pressure.

Leaks from metal fittings Unscrew fittings and re-tape male fitting. Tape should be wound 5 -7 times around male thread. Tape should not cover the opening. Use only Teflon tape. Retighten fitting securely. Over tightening can crush the tubing insert and cause a water blockage.

Leaks from push-pull or Speedfit® fittings Disconnect fitting by pushing in the tubing with one hand and depressing the ring on the fitting with the other hand. Then pull out tubing while the ring is still depressed. Tubing cannot be pulled out without depressing the fitting ring, and relieving system pressure. Make sure the tubing is cut is straight, the edge is completely smooth, and the tube is rounded. Scratched, gouged, damaged, or oblong tubing end will leak. Re-insert the tubing into the push-pull fitting. Push tubing all the way in, then pull back gently, to check fit. Most push-pull fittings take about a ¼” of tubing inserted into them.
Leaks from plastic fittings should be firmly finger tightened. Under tightening can result in leaks, over tightening can crush the tubing and result in a water blockage. For plastic fittings only; make sure the plastic tubing has an insert in the tube end and a feral (o-ring which compresses the tubing around the insert) in the plastic female fitting. Drain tubing does not need an insert.
No water from Value Line RO System Make sure all valves are in the ON position. Check for over-tightening of fittings. Eliminate possible blockage points by disconnecting each system component and checking for pressure. Have a bowl and towel at hand.
No water or ice from the refrigerator water center Makes sure the line from Value Line RO™ RO to the refrigerator has pressure. Make sure the refrigerator water center and/or icemaker are turned ON, and the refrigerator is plugged in. If the water center works, but the ice maker does not then defrost the freezer as the line in may have frozen.

Hissing or flowing sounds from Value Line RO are normal during the water purification process. Sounds should last for approximately 1 hour per gallon of water used. Sounds
should stop once the reserve tank is full.
Weak pressure at RO sink faucet & Reserve tank filling slowly

1. Make sure the reserve tank is full and has been flushed at least twice (6.5 gallons).
2. Make sure the angle stop is wide open. Feedwater pressure should be between 40 – 125 PSI. (see Fig.4.)
3. Check all tubing for kinks or sharp bends – this can impede the flow of water.
4. Check reserve tank air pressure. Air valve is located on the side of the tank under a cap. Use a bicycle tire pressure gauge. The tank should have 7-7.5 psi.
5. Check flow to the membrane housing. Turn off the water at the EZ adapter or piercing valve and tank, and briefly turn on the RO sink faucet at the sink to relieve any system pressure. Then pull the black tube out of the top of the membrane housing at the quick connect fitting. (There is only one fitting on the top of the membrane housing, the bottom has two – one white, one grey). Point the tube you have just disconnected into a pitcher and turn on the EZ adapter valve or piercing valve. The water flow from the tube should be strong.
6. If the flow to the membrane housing is strong (#5), then check the flow to the reserve tank. Turn off the water at the EZ adapter or piercing valve, and tank, and briefly turn on the RO faucet at the sink to relieve any system pressure. Disconnect the tube from the reserve tank ball valve. Point the tube you have just disconnected into a pitcher and turn on the EZ adapter or piercing valve. The water flow from the tube should be a thin, but steady trickle.
7. If the flow to the membrane housing is weak (#5), then check the water flow to the sediment filter from the EZ adapter or piercing valve. Turn off the water at the EZ adapter or piercing valve and tank, and briefly turn on the RO faucet at the sink to relieve any system pressure. Disconnect the tube from the sediment filter fitting after the EZ adapter or piercing valve. Point the tube you have just disconnected into a pitcher and turn on the EZ adapter valve. The flow should be strong.
8. If the flow from the EZ adapter to the sediment filter is strong, but the flow to the membrane housing is weak, it indicated a clogged filter, and a filter change is needed.
9. If the flow to the sediment filter is weak (#7), then disconnect the EZ adapter and check the rubber grommets and o-ring for proper seating and to ensure the flow is unimpeded.

Discoloration of water The first batch of water produced from your purification system may be discolored due to the presence of carbon from the carbon filters, and a small amount of preservative. This is normal. DO NOT drink the first 6.5 gallons of water. Drinking from an un-flushed system may cause gastrointestinal discomfort, colic and/or diarrhea. Consult a physician if discomfort persists. Running out the first two tanks will effectively flush out the system, and make it ready for use. The tank is full when the hissing stops.

For more information please visit www.ThePerfect.Water.com or contact customer service at 1877-693-PURE. We will be happy to assist.
Thank You

Perfect Water Technologies, Inc
Copyright © 2021
Customer Service Hotline 1-877-693-PURE

References

• Convenient Water Delivery Near You | Primo Water Delivery

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