SAMSUNG QE98C UHD Signage User Guide

: August 30, 2024
: Samsung

Table of Contents

QE98C UHD Signage
Product Information
Specifications
Product Usage Instructions
Q: What should I do if any components are missing?
Q: How can I get further details or assistance?

QE98C UHD Signage

Product Information

Specifications

Model: QE98C
Recommended Hours of Use: Under 16 hours per day
Components: Power cord, Batteries (AAA x 2), RS232C
adapter

Product Usage Instructions

Checking the Components

Verify that the following components are included in the
package:

Quick Setup Guide
Warranty card (Not available in some locations)
Power cord
Batteries (AAA x 2) (Not available in some locations)
RS232C adapter

Contact the vendor if any components are missing. Note that
component availability may vary by model or geographical area.

Remote Sensor Usage

To operate the product using the remote control:

Press a button on the remote control pointing at the sensor on
the front of the product.
Ensure no other display devices are in close proximity to avoid
inadvertently controlling them with this remote.

FAQ

Q: What should I do if any components are missing?

A: Contact the vendor where you purchased the product to inquire
about missing components. Please note that component availability
may vary based on the model or region.

Q: How can I get further details or assistance?

A: You can download the user manual from the Samsung website at
http://www.samsung.com/business. For additional support or
inquiries, refer to the customer care contact information provided
for your country or region.

Quick Setup Guide Guide de configuration rapide
QE98C

Recommended hours of use per day of this product is under 16 hours. If the product is used for longer than 16 hours a day, the warranty may be void.
The colour and the appearance may differ depending on the product, and the content in the manual is subject to change without prior notice to improve the performance.
Download the user manual from the following Samsung Website for further details. http://www.samsung.com/business
Il est recommandé d’utiliser ce produit moins de 16 heures par jour. L’utilisation quotidienne du produit pendant une durée supérieure à 16 heures peut entraîner l’annulation de la garantie.
La couleur et l’aspect du produit peuvent varier en fonction du modèle, et le contenu dans le manuel peut être modifié sans préavis pour des raisons d’amélioration des performances.
Téléchargez le manuel utilisateur du site Web pour obtenir plus de détails.
-00

Checking the Components Verification des composants

Quick Setup Guide Guide de configuration rapide

Warranty card (Not available in some
locations) Carte de garantie (Non disponible dans certains
pays)

Power cord Cordon d’alimentation

Batteries (AAA x 2) (Not available in some
locations) Batteries (AAA x 2) (Non disponible dans certains
pays)

RS232C adapter Adaptateur RS232C

Regulatory guide Guide réglementaire
Remote Control Télécommande

English
Contact the vendor where you purchased the product if any components are missing. Components may not be supported depending on the model or geographical area.
Français
S’il manque le moindre composant, contactez le revendeur auprès duquel vous avez acheté le produit. Il se peut que composants ne soit pas pris en charge selon le modèle et la zone géographique.
Português
Contacte o vendedor onde adquiriu o produto caso haja componentes em falta. O componentes pode não ser suportado, dependendo do modelo ou da zona geográfica.

Ting Vit
Liên h vi nhà cung cp ni bn mua sn phm nu có thành phn nào b thiu. Tùy theo mu và khu vc a lý mà các thành phn có th không c h tr.

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.

Contact SAMSUNG WORLD WIDE Comment contacter Samsung dans le monde

Website: www.samsung.com

Country/Region

Customer Care Centre

Country/Region

ALGERIA

0800 100 001

KUWAIT

AUSTRALIA

1300 362 603

LAOS

BAHRAIN BANGLADESH

8000-GSAM (8000-4726)
08000-300-300 (Toll free) 09612-300-300

LEBANON MACAU

CAMBODIA CAMEROON COTE D’ IVOIRE EGYPT GHANA HONG KONG
INDIA

1800-20-3232 (Toll free)
67095 0077
8000 0077
08000-7267864 16580 WhatsApp 010 000 16580
0800 100 077
3698 4698 (All Product) 3698 4688 (B2B) 3698 4633 (eStore)
1800 5 SAMSUNG (1800 5 7267864) (TollFree) 1800 40 SAMSUNG (1800 40 7267864) (Toll-Free)

MALAYSIA MAURITIUS MOROCCO MOZAMBIQUE MYANMAR NEPAL
NEW ZEALAND NIGERIA OMAN

IRAN

021-8255

PAKISTAN

IRAQ

80010080 WhatsApp +962-79-777-7421

PALESTINE

JORDAN KENYA

0800-22273 06-577-7444 WhatsApp +962-79-777-7421
0800 545 545

PHILIPPINES QATAR

Customer Care Centre
183-CALL (183-2255)
+856-214-17333
1598 WhatsApp +962-79-777-7421
0800 333
1800-88-9999 +603-7713 7420 (Overseas contact)
800 5050
080 100 22 55
84 726 7864
+95-1-2399-888
16600172667 (Toll Free for NTC Only) 9801572667 (Toll Free for Ncell users)
0800 726 7864 (All Products) 0800 726 786 (All products)
0800 726 7864
800-SAM CS (800-72627)
0800-Samsung (7267864)
1800-792447
1-800-10-7267864 [PLDT – Toll Free] 1-800-8-7267864 [Globe – Toll Free] 84222111 [Landline] 800-CALL (800-2255)

Country/Region REUNION
SAUDI ARABIA
SENEGAL SINGAPORE SOUTH AFRICA SRI LANKA SUDAN TAIWAN TANZANIA THAILAND TUNISIA U.A.E UGANDA

Customer Care Centre
0262 50 88 80
8002474357 (08:00 ~ 20:00 HELP) From Inside Saudi Arabia +966112614718 From outside Saudi Arabia (Call charges may be applied)
Digital services (24/7 HELP)
200 077
1800 7267864 | 1800-SAMSUNG
0860 SAMSUNG (726 7864)
011 SAMSUNG (011 7267864)
1969
0800-32-9999 0809-00-5237 (B2B / Dealer)
0800 780 089
Hotline no : 1282 1800-29-3232 (Toll free for all product)
80 100 012
800-SAMSUNG (800 – 726 7864)
0800 300 300

VIETNAM

Parts Pièces

Speaker Haut-parleur

Power Marche/arrêt

English
1 Remote sensor Press a button on the remote control pointing at the sensor on the front of the product to perform the corresponding function. * Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled.
2 Power button Turns the product on or off.

Français
1 Capteur de la télécommande Appuyez sur un bouton de la télécommande tout en pointant cette dernière vers le capteur situé à l’avant du produit pour exécuter la fonction correspondante. * Si vous utilisez la télécommande de ce produit dans le même espace que d’autres périphériques d’affichage, il se peut que ces derniers soient commandés par mégarde.
2 Bouton d’alimentation Permet d’activer ou de désactiver le produit.
Português
1 Sensor do telecomando Prima um botão do telecomando apontando para o sensor localizado na parte frontal do produto para executar a função correspondente.

Se utilizar outros dispositivos de visualização no mesmo espaço do telecomando deste produto poderá vir a controlar estes outros dispositivos acidentalmente.
2 Botão de alimentação Liga e desliga o produto.
Ting Vit
1 Cm bin t xa Nhn nút trên iu khin t xa tr vào cm bin trên mt trc ca sn phm thc hin chc nng tng ng. * S dng các thit b màn hình khác trong cùng mt không gian nh iu khin t xa ca sn phm này có th làm cho thit b màn hình vô tình b iu khin.
2 Nút ngun Bât hoc tt sn phm.

1 *
2

1 .
. 2
.

Troubleshooting Guide Guide de depannage

English

Issues

Solutions

The screen keeps switching Check that the cable between the product and the PC is connected

on and off.

correctly.

Not Optimum Mode is displayed.

This message is displayed when a signal from the graphics card exceeds the product’s maximum resolution and frequency.
Refer to the Standard Signal Mode Table and set the maximum resolution and frequency according to the product specifications.

Français

Problèmes

Solutions

L’écran s’allume et s’éteint Vérifiez que le câble entre le produit et le PC est connecté

continuellement.

correctement.

Mode non optimal est affiché.

Ce message s’affiche lorsqu’un signal émis par la carte graphique est supérieur à la fréquence et la résolution maximales de l’appareil.
Consultez le tableau des modes de signal standard et réglez la fréquence et la résolution maximales conformément aux spécifications de l’appareil.

Português

Problemas

Soluções

O ecrã está continuamente a ligar e a desligar.

Verifique se o cabo entre o produto e o PC está ligado corretamente.

A mensagem Modo inadequado é exibida.

Esta mensagem é apresentada quando um sinal da placa gráfica ultrapassa a resolução e a frequência máximas do produto.
Consulte a Tabela do modo de sinal padrão e defina a resolução e a frequência máximas de acordo com as especificações do produto.

Ting Vit
Cac vân ê Màn hình liên tc bt và tt.
Not Optimum Mode c hiên thi.

Giai phap Kim tra xem cáp gia sn phm và PC có c kt ni chính xác không.
Thông bao c hiên thi khi mt tín hiu t card màn hình vt qua phân giai và tn s ti a. Tham khao Bang ch tín hiu tiêu chun và cài t phân giai và tn s ti a theo thông s san phm.

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. ” ”
.

.
.

English
Specifications
Model Name

QE98C

Panel

Size Display area

247.7 cm 2158.85 mm (H) x 1214.35 mm (V)

Power Supply

AC100-240V~ 50/60Hz Refer to the label at the back of the product as the standard
voltage can vary in different countries.

Environmental considerations

Operating Storage

Temperature: 0 °C to 40 °C (32 °F to 104 °F) Humidity: 10% to 80%, non- condensing
Temperature: -20 °C to 45 °C (-4 °F to 113 °F) Humidity: 5% to 95%, non- condensing

To connect a LAN cable, use a CAT 7 (STP type) cable for the connection. (10/100 Mbps) Shielded Twisted Pair
This device is a Class B digital apparatus. * For detailed device specifications, visit the Samsung website.

Français
Caractéristiques techniques
Nom du modèle

QE98C

Panneau

Taille Surface d’affichage

Classe 98 (97,5 pouces / 247,7 cm) 2158,85 mm (H) x 1214,35 mm (V)

Alimentation

AC100-240V~ 50/60Hz Reportez-vous à l’étiquette apposée au dos du produit, car la tension standard peut varier en
fonction du pays.

Considérations environnementales

Fonctionnement Stockage

Température: 0 °C à 40 °C (32 °F à 104 °F) Humidité: 10% à 80%, sans condensation
Température: -20 °C à 45 °C (-4 °F à 113 °F) Humidité: 5% à 95%, sans condensation

Pour connecter un câble LAN, utilisez un câble de CAT 7 (type STP). (10/100 Mbit/s) Ce périphérique est un appareil numérique de Classe B. * Pour les spécifications détaillées de l’appareil, veuillez visiter le site Web de Samsung.

Português
Características técnicas

Nome do modelo

QE98C

Painel

Tamanho
Área de visualização

Classe 98 (97,5 polegadas / 247,7 cm) 2158,85 mm (H) x 1214,35 mm (V)

Fonte de alimentação

AC100-240V~ 50/60Hz Consulte a etiqueta na parte posterior do produto pois a
tensão padrão pode variar em países diferentes.

Características ambientais

Funcionamento Armazenamento

Temperatura: 0 °C a 40 °C (32 °F a 104 °F) Humidade: 10% a 80%, sem condensação
Temperatura: -20 °C a 45 °C (-4 °F a 113 °F) Humidade: 5% a 95%, sem condensação

Para ligar um cabo LAN, utilize um cabo CAT 7 (tipo STP) para a ligação. (10/100 Mbps) Este dispositivo é um aparelho digital de Classe B. * Para obter mais informações sobre as especificações do dispositivo, visite o website da Samsung.

Ting Vit
Cac thông s k thut
Tên môen

QE98C

Màn hình

Kích thc Vùng hin th

Loi 98 (97,5 inch / 247,7 cm) 2158,85 mm (H) x 1214,35 mm (V)

Ngun in

AC100-240V~ 50/60Hz Hãy tham kho nhãn phía sau sn phm vì in áp tiêu chun có th khác nhau các quc gia khác nhau.

Các yu t môi trng

Vân hành Lu tr

Nhit : 0 °C n 40 °C (32 °F n 104 °F) m: 10% n 80%, không ngng t
Nhit : -20 °C n 45 °C (-4 °F n 113 °F) m: 5% n 95%, không ngng t

kt ni cáp LAN, hãy s dng cáp CAT 7 (loi STP) kt ni. (10/100 Mbps) ây là thit b k thuât s Nhóm B. * xem thông s k thuât chi tit ca thit b, hãy truy câp trang web ca Samsung.

QE98C

()

97.5 (247.7 )

()

2158.85 () x 1214.35 ()

AC100-240V~ 50/60Hz

: 0 °C 40 °C (32 °F 104 °F) : 10% 80%
: -20 °C 45 °C (-4 °F 113 °F) : 5% 95%

LAN CAT 7 (STP ) (10/100 Mbps) B Samsung QE98C ()250 W

RoHS

Equipment name

QE98C Type designation (Type)

Unit

Restricted substances and its chemical symbols

Lead (Pb)

Mercury (Hg)

Cadmium (Cd)

Hexavalent chromium
(Cr+6)

Polybrominated biphenyls (PBB)

Polybrominated diphenyl ethers
(PBDE)

(,

)

1. Note 1: indicates that the percentage content of the restricted substance does not exceed the percentage of reference value of presence.
2. Note 2: The indicates that the restricted substance corresponds to the exemption.

QE98C

) 247.7 / 97.5( 98 )( 1214.35 x )( 2158.85

AC100-240V~ 50/60Hz
.

) 104 32 ( 40 0 : % 80 %10 :
) 113 -4 ( 45 -20 : % 95 % 5 :

) 10/100( . )STP *( CAT 7 LAN .
.Samsung

Wall Mount Kit Specifications Spécifications du kit de montage mural
6 Wall mount bracket 7 Product
C

1 Model Name 2 VESA screw hole specs
(A * B) in millimeters 3 C 4 Standard Screw 5 Quantity

QE98C 600 x 400 16 – 18 mm
M8 4

Français
1 Nom du modèle / 2 Spécifications VESA pour trou de vis (A B) en millimètres / 3 C / 4 Vis standard / 5 Quantité / 6 Support de fixation murale / 7 Produit
Português
1 Nome do modelo / 2 Especificações VESA dos orifícios para parafusos (A B) em milímetros / 3 C / 4 Parafuso padrão / 5 Quantidade / 6 Suporte para montagem na parede / 7 Produto
Ting Vit
1 Tên môen / 2 Thông s l vít VESA (A * B) tính bng milimet / 3 C / 4 Vít chun / 5 S lng / 6 Giá treo tng / 7 Sn phm

1 / 2 VESA (A * B) / 3 C / 4 / 5 / 6 / 7

/ 4 / C 3 / )A * B( VESA 2 / 1 7 / 6 / 5