hairmax UM-00-0424 Ultima 12 Classic Laser Comb User Manual

hairmax UM-00-0424 Ultima 12 Classic Laser Comb

Product Information

Specifications:

• Product Name: Ultima 12 Classic LaserComb
• Type: Hair Growth Laser Light Device
• Usage: Home-use laser device for treating male and femalepattern hair loss
• Expected Lifespan: 5 years
• Battery Life: Rated for at least 300 cycles

Product Usage Instructions

Testing for Sensitivity
Prior to treatment, test your skin for sensitivity by shining the laser light on the inside of your forearm for 2 minutes. If you experience any reaction, discontinue use and contact customer service.

How to Monitor Device Activity
The Hairmax laser device is designed to last for 5 years with regular use. The battery may need replacement during this time.
Refer to the warranty section for more details.

Parts Included:

• Ultima 12 Classic LaserComb
• Charging base/cradle
• Power supply with cord
• Quick Start Guide

Getting Started

Read the manual before using the device. Use for 8 minutes per treatment, three times per week. Charge the device for 2-3 hours before initial use.

Charging Options:

Option 1: Charge using the charging stand and power cord. Make sure the device is turned off and teeth are facing away from you. Indicator light will flash during charging.

Option 2: Charge by placing the power cord directly into the device and the other end into an electrical outlet.

FAQ

Q: How often should I use the Ultima 12 Classic LaserComb?
A: Use for 8 minutes per treatment, three times per week, spaced every other day.

Q: How long does a fully charged battery last?
A: A fully charged battery will last for a minimum of six treatments.

INTRODUCTION

The Hairmax laser device is a home-use laser device that utilizes clinically proven technology to treat male and female pattern hair loss, also known as hereditary/hormonal hair loss in men and women.

Indication
Hairmax laser devices are indicated to treat Androgenetic alopecia, and promote hair growth in females who have Ludwig (Savin) I-4, II-1, II-2, or frontal patterns of hair loss and in males who have Norwood Hamilton Classifications of IIa to V and who both have Fitzpatrick Skin Types I to IV.

How Hairmax works
Hairmax works by providing therapeutic laser energy to stimulate hair follicles. Hairmax should be used 3 times per week, spaced out every other day. For example, Monday, Wednesday, Friday. The Hairmax laser device should not
be used more than the recommended treatment time per day. Clinical studies demonstrate that most users see benefits in as little as 16 weeks.

Hairmax results
Hairmax laser therapy has been proven safe and effective in 7 clinical studies with over 460 men and women. In these clinical studies, over 93% of the participants experienced significant hair growth, on average, over 20 new hairs per square centimeter/129 per square inch.
It is important that you read and understand the content of this user manual before using the Hairmax laser device.

WHO IS THE BEST CANDIDATE

How do you know if the Hairmax is right for you?
Hairmax laser devices can be used by men and women with thinning hair (including color treated hair) or pattern baldness caused by a hereditary/hormonal condition. Doctors use a system known as the Norwood Hamilton Classification (men) and the Ludwig-Savin Classification (women) to describe the degree of hair loss. Use the scales below to determine if Hairmax laser devices are right for your hair loss. Hairmax has been clinically tested to treat hair loss as shown in the dark color areas below.

Classification for men and women
Norwood Hamilton Classification – Males

Ludwig-Savin Classification – Females

TESTING FOR SENSITIVITY
Prior to treatment, test your skin for sensitivity by shining the laser light on the inside of your forearm for 2 minutes. If you see any reaction, do not use the laser device and contact customer service.

HOW TO MONITOR DEVICE ACTIVITY
The Hairmax laser device is manufactured in an ISO 13485 certified facility using the highest quality components. Based on the durability of the lasers, electronic components and charging cradle, the laser device is designed to last for 5 years of regular use. The battery is rated for at least 300 cycles and may need to be replaced during the 5 years of the product expected life cycle. Please refer to the warranty section for additional details on warranty.

PARTS

WHAT IS INCLUDED

1. Ultima 12 Classic LaserComb
2. Charging base/cradle
3. Power supply with cord
4. Quick Start Guide

Notice: Entire Hairmax assembly is considered as a Type BF applied part.

GETTING STARTED

The laser device comes with a rechargeable battery permanently installed. Read this manual completely before you start to use the device. The instructions in this user manual are intended for individuals with a minimum of an eighth grade education. The device is safe for home use. The consumer is the intended operator of this equipment.

Use the Hairmax Ultima 12 Classic for 8 minutes per treatment, three treatments per week. The treatments should be spaced every other day, for example Monday, Wednesday, Friday. Do not use the laser device more than the recommended treatment time per day. Most users see benefits in as little as 16 weeks (based on clinical studies).
When you receive the laser device, take all the parts out of the case. Remove the red safety label. You must charge the device for 2-3 hours before initial use.

CHARGING OPTIONS

OPTION 1: Charge the laser device using the charging stand and power cord.

Prior to charging the laser device, make sure the device is turned off teeth are facing away from you.

Plug the power cord into the charging cradle/stand and the other end into an electrical wall outlet.

The indicator light on the power button will flash during the charging process. Once charging is complete, the light will stop flashing. A completely charged battery will last for a minimum of six treatments.

For best results, recharge the battery after every use.

OPTION 2: Charge the laser device by placing the power cord directly into the laser device and the other end into an electrical wall outlet.
The device indicator white light will flash during the charging process. A steady light indicates the device is fully charged. The indicator light on the power button will flash during the charging process. Once charging is complete, the light will stop flashing.

DURING USE The indicator light will indicate the battery level. A steady, non-flashing light indicates the battery is full. As the battery power diminishes, the light will blink slowly. When the battery is getting low and needs to be recharged, the indicator light will start to flash rapidly. When this happens, charge the device as described above.

If the laser device needs to be recharged during your treatment, allow charge before continuing.

NOTE – Do not use the LaserComb while charging.

PROPER USE

Use a watch or clock to time your treatment.

Turn on the laser device by pressing the power button (lower button) and hold until the power button light turns on. Next, press the laser button (upper button) until it lights up. That means the device is ready for use.

Shine the laser device onto the palm of your hand and you will see that the laser light is on (do not look at the laser light directly).

Do not use the laser device if it is damaged or defective, contact customer service or your place of purchase.

TREATMENT METHOD

After you have turned on the laser device, place it flat on your scalp so that both rows of the teeth are touching your scalp.

Start at your hairline. Move the laser device from front to back of scalp in a slow combing motion, pausing every ½ inch (1cm) for 4 seconds. Do not lift the device off your scalp while combing from front to back. Next, lift the device off your scalp and start at a new position at the hairline.

Continue in this manner from front to back and then side to side until you cover your entire scalp with multiple passes. Repeat these passes for the total treatment of 8 minutes.
If you have long hair, use your fingers to lift your hair out of the way while using the laser device to be sure that the laser energy reaches your scalp.

After treatment, turn off the laser device by pressing and holding the power button (lower button) until the indicator light turns off. Store the device in the charging cradle for future use. You may leave the power cord plugged into the charging cradle at all times.

If you wish to turn off the beep/vibration during the treatment, press the top laser button once. The device and laser will remain on. To re-activate beep and vibration, simply press the laser button twice.
The Ultima 12 Classic LaserComb will turn off automatically after 12 minutes.

Please Note:
It is important to move the laser device very slowly. Remember, you are bathing the scalp with laser light. If you move it too fast, the treatment will not achieve the optimal results to promote hair growth.

TROUBLESHOOTING

ANY ATTEMPT TO SELF-SERVICE THE LASER DEVICE, UNLESS INSTRUCTED BY CUSTOMER SERVICE, WILL VOID YOUR WARRANTY.

Hairmax has advanced electronics to ensure that the laser device is working like it is supposed to and that the proper amount of laser energy is being delivered. If for some reason you are experiencing difficulties with the device, please try one of the tips below:

If the laser device will not turn on

• Make sure the laser device is fully charged.
• The device cannot be powered on when the power cord is plugged in.

If the laser device is turning off during use

• Make sure the laser device is fully charged.
• Press the power button for 4 seconds and then the laser button to turn on.

If the laser device will not charge

• Make sure the laser device is fully charged.
• Make sure you are using a working electrical wall outlet when charging.
• Make sure the power cord connector is inserted correctly into the device or charging stand when charging.

If the laser device vibrates irregularly

• Make sure the laser device is fully charged.

If the laser device vibrates but you don’t see the laser light

• Make sure the laser device is fully charged.

If the laser device will not turn off

• Press and hold the power button for 4 seconds.

LASER PARAMETERS
Wavelength: 655nm +/– 10nm visible red light Laser Power for classification: <5mW CW
Divergence: 57 mrad
Number of lasers: 12
Laser MTBF (mean time between failures):
10,000 hours at 25ºC ambient temperature

This laser product is designated as Class 3R during all procedures of operation.
Note: Hairmax laser devices have no user-serviceable parts.

USE CONDITIONS

• Operating temperature/humidity/atmospheric pressure:
  -20ºC – 60ºC/0% – 90%/80kPa – 106kPa
• Storage & transportation temperature/humidity/atmospheric pressure:
  -20ºC – 60ºC/0% – 90%/80kPa – 106kPa
• Ingress of water or particulate matter: IP22
• Battery charging cycles: 300 cycles
• ROHS (restriction of hazardous substances): 2011/65/EU
• Product warranty: 1 year

Age of use: adult

• Device size and weight: 25.4 x 6 x 5 cm/ 218 grams
• Cradle size and weight: 12 x 6.6 x 14 cm/ 91 grams

SOFTWARE VERSION
Software Version: V1.1

POWER SUPPLY SPECIFICATIONS

Output = 5V DC-1.0A. 5 Watts. Plug: 9mm x 3.5mm, center positive. Class II.
The power supply for the laser device can be used in the United States and Internationally. This power supply will adapt to all power supplies from 100 volt/60 Hz to 240 volt/50 Hz. If outlets in your country have different plugs than the power supply that comes with this laser device, use an international plug adapter (not supplied with the device). Only use the power supply and power cord provided by the manufacturer, any other power supply or power cord may damage the device.

WARNINGS

• Do not stare directly at the red laser light or its reflection in a mirror because it can temporarily irritate your eyes. If you stare at the light for too long, it could harm your eyes. Also, never use a magnifying glass when using the laser device because it can cause temporary irritation to your eyes.

• Keep the laser device out of the reach of children, pets and pests.

• Do not drop the laser device in water because you may get an electrical shock.

• If the device gets damaged by water, contact customer service.
  If the cord is damaged on the laser device, do not use it because you could get an electrical shock. If the cord gets damaged, contact customer service.

• Do not use the laser device near any heated surfaces because this could cause the device not to work properly and may cause an electrical shock, contact customer service.

• Laser light – avoid direct eye exposure.

• This is a harmless low-level ESD (Electrostatic Discharge) sensitive device.

• Please do not touch the charging contacts or USB-port. Touching the contacts or USB-port is not of the essential performance and will not cause a basic safety issue. If touching the contacts or USB-port causes the device to malfunction, reset the device by powering off and back on.

• No modification of this equipment is allowed.

• This equipment has no user-serviceable parts. Do not attempt to modify or repair this equipment.

• Do not attempt to modify or service while the equipment is in use.

• If this equipment is modified, appropriate inspection and testing must be conducted to ensure continued safe use. Contact customer service.

• In case of a serious incident, seek medical attention immediately. Contact manufacturer and local authorities to report any serious incidents.

• If you are experiencing any allergic reaction from handling or using the laser device, stop using it immediately.

• Only use the power supply and power cord provided by the manufacturer, any other power supply or power cord may damage the laser device.

RISKS
Hairmax has been clinically tested on both men and women. In the clinical study for men, 5% of the men said they had itching or tingling from using the Hairmax. None of the women in the clinical study reported any of these side effects. If you have itching, tingling or any other side effect that bothers you, stop using the device and contact customer service.

CAUTIONS

• If you are taking any medications or products that make you sensitive to light, test the laser device to make sure you do not have a reaction. Some of the things that can cause increased sensitivity to the device could be medicines for colds, allergies, pain medicine and drugs to treat infections.
• To test your skin for sensitivity, turn the device on, hold the device on one spot, shining the light on your forearm. After two minutes, turn the device off and set aside. Look at the spot where you held the laser light over the next five minutes. If you see any reaction such as redness or rash, do not use the device and contact customer service for information on how to return the product and get a refund.
• Only use the laser device as directed. Do not try to change the way the device operates. Altering controls, adjustments, performance or procedures other than those specified herein may result in hazardous radiation (laser) exposure. Contact customer service.
• Never use acetone or other solvents on any part of the laser device. Use of solvents on the window can block the laser light from coming through.
• It is suggested to charge the laser device every 3 months even if it is not used.
• For assistance setting up, using or maintaining the laser device, or to report unexpected operations or events, contact the manufacturer.
• Do not place the power adapter where it is difficult to disconnect and where the cable may be stepped on.

MAINTENANCE
It does not require any maintenance other than periodic cleaning.
The laser device is intended for indoor use only.

CLEANING THE DEVICE

• Turn off the laser device and unplug from the electrical wall outlet.
• Use a lint-free cloth dampened with 70% Isopropyl alcohol, lightly wipe the surfaces of the laser device for 2 minutes. Allow to air dry.

DISPOSAL INSTRUCTIONS
This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.

The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling, please contact your local city office or your household waste disposal service.

ELECTRICAL SAFETY

Basic safety precautions should be observed when using this, or any other electrical device, especially when children are present.

WARNING: Keep away from water. Contact with water may result in an electrical shock.

To reduce the risk of hazard by electric shock:

• Do not use while bathing.
• Do not place or store the laser device where it can fall or be pulled into a tub or sink.
• Do not expose the laser device to running water, or drop into water or any other liquid. If the laser device falls into water, unplug it immediately from the power outlet.
• If using the laser device near water, the use of an electrical outlet protected by a Ground Fault Circuit Interrupter is recommended.
• Do not dispose of the laser device in a fire or store in high temperatures greater than 140°F (60°C).
• Do not turn on or use the laser device while it is charging.
• Power supply cannot be separated during use. Do not position the equipment in a manner that will make it difficult to plug in or remove the power cord.
• If you have any problems with this device, such as setting up, maintaining or using, please contact customer service.
• Please report to customer service if any unexpected operation or events occur.
• After drop/shock, that may cause changes in the performance, please contact customer service.
• Be careful, do not put the power cord around your neck, it may cause strangulation.
• Keep the device out of the reach of children/pets to avoid inhalation or swallowing of small parts.
• Do not use the device if it is damaged in any way. The continuous use of a damaged unit may cause injury, improper results, or serious danger.
• The device should be used only with the accessories recommended for use by the manufacturer.
• When not in use, store the device with the adapter in a dry room and protect it against extreme moisture, heat, lint, dust and direct sunlight. Never place any heavy objects on the storage case.

ELECTROMAGNETIC EMISSIONS GUIDANCE
Guidance and manufacturer’s declaration – electromagnetic emissions
The Low Level Laser Therapy (LLLT) device is intended for use in the electromagnetic environment specified below.

The customer or the user of the laser device should assure that it is used in such an environment.

Emission test| Compliance| Electromagnetic environment- guidance
---|---|---
RF emissions CISPR 11| Group 1| The laser device uses RF energy only for its internal function. Therefore, its RF emissions are very low and are not likely to cause any interference in nearby electronic equipment.
RF emissions CISPR 11| Class B| The laser device is suitable for use in all establishments, including domestic establishments and those directly

connected to the public low-voltage power supply network that supplies buildings used for domestic purposes.

Harmonic emissions IEC 61000-3-2| Class A
Voltage fluctuations/flicker emissions IEC 61000-3-3| Compliance
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

– Reorient or relocate the receiving antenna.

– Increase the separation between the equipment and receiver.

– Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

– Consult the dealer or an experienced radio/TV technician for help.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) this device may not cause harmful interference, and (2) the device must accept any interference received, including interference that may cause undesired operation.

ELECTROMAGNETIC IMMUNITY GUIDANCE

Manufacturer’s declaration – electromagnetic immunity

The Low Level Laser Therapy (LLLT) device is intended for use in the electromagnetic environment specified below.

The customer or the user of laser device should assure that it is used in such an environment.

Immunity test| IEC 60601

test level

| Compliance level| Electromagnetic environment-guidance
---|---|---|---
Conducted RF

IEC 61000-4-6

Radiated RF

IEC 61000-4-3

| 3 Vrms

150 KHz to 80 MHz

3 V/m

80MHz to 2,5 GHz

| 3 Vrms

3 V/m

| Portable and mobile RF communications equipment should be used no closer to any part of the laser device including cables, than the recommended separation distance calculated from the equation applicable to the frequency of the transmitter. Recommended separation distance:

d = 1,2 √P

d = 1,2 √P 80MHz to 800 MHz d = 2,3 √P 800MHz to 2,5 GHz

Where P is the maximum output power rating of the transmitter in watts (W) according to the transmitter manufacturer and d is the recommended separation distance in metres (m).

Field strengths from fixed RF transmitters, as determined by an electromagnetic site survey, a should be less than the compliance level in each frequency range.b Interference may occur in the vicinity of equipment marked with the following symbol:

 |  |  |
NOTE 1 At 80 MHz and 800 MHz, the higher frequency range applies.

NOTE 2 These guidelines may not apply in all situations. Electromagnetic propagation is affected by

absorption and reflection from structures, objects and people.

a Field strengths from fixed transmitters, such as base stations for radio (cellular/cordless) telephones and land mobile radios, amateur radio, AM and FM radio broadcast and TV broadcast cannot be predicted theoretically with accuracy. To assess the electromagnetic environment due to fixed RF transmitters, an electromagnetic site survey should be considered. If the measured field strength in the location in which the laser device is used exceeds the applicable RF compliance level above, the laser device should be observed to verify normal operation. If abnormal performance is observed, additional measures may be necessary, such as re-orienting or relocating the laser device.
b Over the frequency range 150 kHz to 80 MHz, field strengths should be less than 3 V/m.

ELECTROMAGNETIC DISTANCE RECOMMENDATIONS

Recommended separation distance between portable and mobile RF communications equipment and the Low Level Laser Therapy (LLLT) device.

The laser device is intended for use in an electromagnetic environment in which radiated RF disturbances are controlled. The customer or the user of the laser device can help prevent electromagnetic interference by maintaining a minimum distance between portable and mobile RF communications equipment (transmitters) and the laser device as recommended below, according to the maximum output power of the communications equipment.

d =1,2√P

| 80 MHz to 800 MHz

d =1,2√P

| 800 MHz to 2,5 GHz

d =2,3√P

0.01| 0.12| 0.12| 0.23
0.1| 0.38| 0.38| 0.73
1| 1.2| 1.2| 2.3
10| 3.8| 3.8| 7.3
100| 12| 12| 23
For transmitters rated at a maximum output power not listed above, the recommended separation distance d in metres (m) can be estimated using the equation applicable to the frequency of the transmitter, where p is the maximum output power rating of the transmitter in watts (W) according to the transmitter manufacturer.
NOTE 1 At 80 MHz and 800 MHz, the separation distance for the higher frequency range applies. NOTE 2 These guidelines may not apply in all situations. Electromagnetic propagation is affected by absorption and reflection from structures, objects and people.

SYMBOLS

WARRANTY

ANY ATTEMPT TO SELF-SERVICE THE LASER DEVICE, UNLESS INSTRUCTED BY LEXINGTON INTERNATIONAL CUSTOMER SERVICE, WILL VOID YOUR WARRANTY
To validate your warranty, please register online at: www.hairmax.com/warranty

THE DEVICE IS WARRANTED BY LEXINGTON INTERNATIONAL, LLC (“LEXINGTON”) AGAINST DEFECTS IN MATERIALS OR WORKMANSHIP FOR 12 MONTHS FROM DATE OF PURCHASE. IF THIS PRODUCT IS DETERMINED TO BE DEFECTIVE, LEXINGTON WILL REPAIR OR REPLACE IT, AT ITS OPTION, AT NO CHARGE DURING THE WARRANTY PERIOD. THE WARRANTY PERIOD IS NOT EXTENDED IF LEXINGTON REPAIRS OR REPLACES THE PRODUCT. AFTER THE WARRANTY PERIOD, THE USER MUST PAY FOR ALL PARTS AND LABOR CHARGES. IF THE PRODUCT IS REPAIRED OR REPLACED, EITHER WITHIN OR OUTSIDE THE WARRANTY PERIOD, LEXINGTON RESERVES THE RIGHT TO PROVIDE EQUIVALENT PARTS IN DIFFERENT COLORS TO YOUR ORIGINAL PRODUCT.
THIS WARRANTY DOES NOT COVER DAMAGES CAUSED BY ACTS OF GOD, MISUSE, NEGLIGENCE, ACCIDENT, MODIFICATION OF OR TO ANY PART OF THE PRODUCT. THIS WARRANTY DOES NOT COVER DAMAGE DUE TO IMPROPER OPERATION OR MAINTENANCE, CONNECTION TO IMPROPER VOLTAGE SUPPLY, OR ATTEMPTED REPAIR BY ANYONE OTHER THAN LEXINGTON. THIS WARRANTY IS VOID IF PRODUCT IS TAMPERED WITH.

TO OBTAIN WARRANTY SERVICE, YOU MUST CALL LEXINGTON INTERNATIONAL CUSTOMER SERVICE TO REQUEST AN AUTHORIZATION NUMBER. YOU MUST DELIVER THE PRODUCT FREIGHT PREPAID, IN EITHER ITS ORIGINAL PACKAGING OR PACKAGING AFFORDING

AN EQUAL DEGREE OF PROTECTION, TOGETHER WITH YOUR NAME, ADDRESS AND AUTHORIZATION NUMBER, TO:

Lexington International, LLC, 1040 Holland Drive, Boca Raton, FL 33487, USA
LEXINGTON INTERNATIONAL, LLC SHALL NOT BE LIABLE FOR ANY SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES THAT ARE DIRECTLY OR INDIRECTLY RELATED TO THE USE OF, OR THE INABILITY TO USE, THE PRODUCT, EVEN IF LEXINGTON INTERNATIONAL, LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTUOUS ACTION. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY IS THE ONLY WRITTEN OR EXPRESS WARRANTY GIVEN BY LEXINGTON INTERNATIONAL, LLC. ALL IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN TIME TO THE TERM OF THIS WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

GOVERNING LAW; JURISDICTION AND VENUE: THIS WARRANTY, AND THE TERMS OF SALE OF THE PRODUCT, SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF FLORIDA WITHOUT REGARD TO PRINCIPLES OF CONFLICTS OF LAWS. THE PARTIES IRREVOCABLY SUBMIT AND CONSENT TO THE SOLE AND EXCLUSIVE JURISDICTION AND VENUE OF THE FLORIDA STATE COURTS IN AND FOR PALM BEACH COUNTY, FLORIDA, U.S.A. AND THE FEDERAL COURTS IN AND FOR THE SOUTHERN DISTRICT OF FLORIDA, U.S.A. THE PARTIES AGREE NOT TO RAISE THE DEFENSE OF FORUM NON CONVENIENS.
WARRANTY OUTSIDE THE U.S.A.

THE WARRANTY ON THIS PRODUCT SHALL COMPLY WITH APPLICABLE LAW WHEN SOLD BY AN AUTHORIZED DEALER TO A CONSUMER OUTSIDE OF THE UNITED STATES, INCLUDING EXTENDED WARRANTY COVERAGE PERIODS AS MAY BE LEGALLY REQUIRED IN SUCH JURISDICTIONS.

CUSTOMER SERVICE
Direct line +1 561-417-0200
United States and Canada (toll-free) 1-866-527-3726

Authorized Representative in Europe (Regulatory Affairs Only)

EMERGO EUROPE
Westervoortsedijk 60
6827 AT Arnhem
The Netherlands
Tel: +31 (0) 70 345-8570 Fax: +31 70 346-7299

Australia Sponsor

EMERGO AUSTRALIA
201 Sussex Street
Darling Park, Tower II, Level 20
Sydney NSW 2000
Tel: +61 2 9006 1662

Tel: +61 2 9006 1662

Brazil Sponsor

EMERGO BRAZIL
Avenida Francisco Matarazzo 1.752, Salas 502/503
Água Branca
São Paulo – SP CEP – 05001-200
Tel: +55 11 4800 9226

Tel: +55 11 4800 9226

United Kingdom Sponsor

EMERGO UNITED KINGDOM
Emergo Consulting (UK) Limited c/o Cr360 – UL International
Compass House, Vision Park Histon
Cambridge CB24 9BZ
Tel: +44 (0) 1223 214 044

Tel: +44 (0) 1223 214 044

LEXINGTON INTERNATIONAL, LLC
1040 Holland Drive | Boca Raton, Florida | 33487 | USA
www.hairmax.com
©2024 Lexington Intl., LLC. All Rights Reserved

References

• Hairmax® | Hair Regrowth Laser Treatments for Hair Loss
• Warranty Registration – Hairmax

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