GERMAN POOL WVC-222DC Cordless Wet and Dry Vacuum Cleaner User Manual

GERMAN POOL WVC-222DC Cordless Wet and Dry Vacuum Cleaner

Specifications

• Suitable for: Hard floor in indoor environments
• Features: Self-cleaning button, voice prompt button, on/off button
• Includes: Docking station, charging stand, power adaptor, filter brush

Product Usage Instructions

Warnings & Safety Precautions
It is important to follow these safety precautions to ensure safe and proper use of the product:

1. Do not use the product if you have physical, sensory, or intellectual impairments unless supervised.
2. Avoid touching the plug or live parts with wet hands to prevent electric shock.
3. Stop using the product if the charger or plug is damaged and contact Customer Service for a replacement.

Operation Instructions

1. Ensure the product is charged using the provided charger before use.
2. Press the on/off button to start the product.
3. Use the self-cleaning button after each use to maintain the product.

Cleaning & Maintenance

1. Clean the dirty water tank after each use to prevent blockages and maintain suction.
2. Store the product in a dry place to avoid electrical insulation issues.

Troubleshooting
If you encounter any issues such as abnormal sounds or weak suction, stop using the product and contact Customer Service for assistance.

FAQ

• Q: Can I use this product on carpets?
  A: No, this product is suitable for hard floors in indoor environments only.

• Q: How often should I clean the dirty water tank?
  A: It is recommended to clean the dirty water tank after each use to maintain optimal performance.

Cordless Wet & Dry Vacuum Cleaner360° Multi-Oscillation Fan
RHSWVC-222D-126

Please read these instructions and warranty information carefully before use and keep them handy for future reference.

USER MANUAL

Warnings & Safety Precautions

WARNING!
Read all instructions carefully before using this product.

• This product is for domestic indoor use only. If this product is used for any commercial, industrial, rental or other purposes, product warranty will be VOIDED.
• This product is not intended for use by children or persons with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of this product by an adult responsible for their safety.
• Mind your children and DO NOT let children play with this product.
• Cleaning and user maintenance shall not be made by children without supervision.
• Check the voltage indicated on the rating label before using this product.
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid hazards.
• Unplug this product from the power source before cleaning and maintenance.
• Contact German Pool authorized service technician for repair or maintenance of this product.

1. Before using this product, please read all the contents of this manual carefully and install this product according to the steps in this manual. Keep this instruction properly. If you are passing this product to a third party for use, please enclose this manual with the product. Any operation inconsistent with the instructions may result in product damage or serious personal injury. This product is only suitable for use in the conventional home environment, not suitable for industrial or outdoor use.
2. This product is not intended for use by persons with physical, sensory or intellectual impairments or those who lack experience and common sense (including children), unless supervised or directed by others to ensure that it can be used safely.
3. DO NOT touch the plug or any live part of this product with wet hands to avoid the risk of electric shock.
4. If the charger or plug is damaged, stop using it. Please contact German Pool Customer Service & Repair Centre for replacement to avoid harm.
5. Keep air passages and moving parts of this product away from long hair, loose clothing, fingers, and other body parts. DO NOT point suction tubes, accessory tips, or tools at your eyes, ears, or mouth.
6. When using, if you find electrical leakage or excessive motor temperature and abnormal sound, such as fuselage overheating, abnormal sound, odor, weak suction, etc., you should immediately stop using and contact German Pool Customer Service & Repair Centre.
7. When charging, please use our special charger for you to charge; other types of chargers can cause battery failure or extreme thermal effects.
8. If you DO NOT use this product for a long time, turn off the power and unplug the charging socket.
9. After the use of this product, please clean the dirty water tank in time to keep the ventilation path clear, to avoid blocking caused by suction decline, motor heating, thus affecting the service life of this product.
10. After using this product, please store in a dry place. Wet place will affect the electrical insulation and service life.
11. The body and brush of this product are electrified and cannot be soaked in water or rinsed.
12. Please check the unblocked condition of the suction nozzle regularly. If there is blockage, please remove it in time to avoid the decrease of suction caused by blockage and affect the performance of  this product.
13. Make sure to turn off this product before replacing the roller brush.
14. When this product fails, DO NOT repair it by yourself, please contact German Pool Customer Service & Repair Centre for help.
15. The technologies and other information reflected in this product manual are obtained by our company or designated testing companies, and our company reserves the rights of final interpretation.

About The Scope Of Use Of This Product

1. This product is suitable for hard floor in indoor environment, including waxed floor, stone ground floor, rubber floor, marble floor, granite floor, terrazzo floor, solid wood floor, composite floor, bamboo floor and all kinds of mirror tiles, porcelain tiles and other flat surface. If this product is used on uneven surfaces, it may not achieve the best results.
2. DO NOT use this product near or on flammable or explosive objects, where there is a risk of fire and explosion.
3.  DO NOT use this product near working fireplaces and heaters to prevent deformation of the machine shell.
4. DO NOT suck high-temperature substances (unextinguished cigarette butts, matches, hot ash, etc.), ultrafine substances (such as lime, cement, wood chips, gypsum powder, ash, charcoal powder, etc.), dangerous substances (such as solvents, scale removers, etc.), chemical substances (such as acidic substances, cleaning agents, etc.), and other substances with uncertain physical properties.
5. DO NOT use this product to absorb detergent, kerosene, gasoline, alcohol, paint, perfume, etc., these liquids may cause short circuit, fire or explosion of the machine.
6. DO NOT use this product to absorb the toner and toner used inside the laser printer and copier. These objects may cause fire or explosion.
7. DO NOT use this product to absorb sharp objects, such as glass fragments, small toys, pins, paper clips, stones, plaster, large pieces of paper, etc., these objects may cause blockage and damage the machine.
8. DO NOT use this product to absorb any burning or smoking objects, such as soot from an unextinguished heat source, burning cigarette butts or matches.
9.  Similar to shoe polish, paint, pigment and other strong grease, strong viscosity or strong staining stains, not within the scope of use of this product.

About Cleaning Solutions

1. If a large amount of cleaning solution is added, it will generate more foam when used, which may penetrate into the motor and cause danger.
2. Follow the cleaning solution’s instructions for use and dilute the cleaning solution accordingly. It is recommended to use cleaning agents produced by our company or approved manufacturers, which should not contain acids, alkaline solutions, or substances harmful to the environment.
3. Cleaning solutions should be stored out of reach of children. If cleaning solution accidentally comes into contact with the eyes, immediately rinse thoroughly with clean water. In case of ingestion, immediate medical attention is required. When handling wastewater and cleaning solutions, it is necessary to comply with local environmental regulations.

About The Machine

1. DO NOT disassemble the closed machine by yourself, there are no parts in the machine that customers can repair by themselves, and DO NOT try to change the performance of the machine, otherwise it will lead to danger.
2. The use of a voltage that does not correspond to the specifications of this product will cause damage to the motor and is more likely to cause injury to the user.
3. The correct rated voltage is indicated on the rating label.
4. When cleaning stairs, take extra care to prevent falls.
5. DO NOT shake this product up and down or crash violently to prevent sewage from flowing into the motor.
6. When the motor is working, please DO NOT lift or carry this product up and down, and DO NOT tilt this product to one side or lay it flat to prevent sewage from entering the motor.
7. In order to prevent tripping, this product should be placed against the wall after use.
8. If the clean water tank and dirty water tank are not properly installed, DO NOT use them.
9. DO NOT place any small objects in the outlet, DO NOT block the outlet, take away all small objects that may hinder the smooth airflow of the outlet, and prevent the machine from overheating.
10. DO NOT rain or wet the fuselage, otherwise there may be fire and electric shock accidents due to short circuit of the machine.

Product Structure

Operation Instructions

Attaching/Detaching The Handle

• Attaching the handle: (Diagram 1) Align the end of the handle with the slot on the main body, insert it vertically downwards until you hear a click and the handle is locked in place.
• Detaching the handle: (Diagram 2) Push a small hard object into the release hole, and pull the handle vertically upwards.

Installing The Charging Stand

Align the charging stand with the square slot on the docking station and insert it vertically downwards (Diagram 3), press down until it is firmly in place (Diagram 4).

Attaching/Detaching The Dirty Water Tank

• Detaching the dirty water tank: (Diagram 5) Hold the handle of the dirty water tank, press the release button and gently pull out the tank.
•  Attaching the dirty water tank: (Diagram 6) Align the bottom of the dirty water tank with the slot on the main body, push in the water tank until you hear a click and the tank is locked in place.
• Attaching/Detaching The Clean Water Tank
• Detaching the clean water tank: (Diagram 7) Hold the handle of the clean water tank, press the release button and gently pull out the tank.
• Attaching the clean water tank: (Diagram 8) Align the bottom of the clean water tank with the slot on the main body, gently push in the water tank until you hear a click and the tank is locked in place.

Installing Front/Rear Roller Brushes

• Note :
  DO NOT mix up the front and rear roller brushes when installing. Incorrect placement will cause product damage and possible danger.

Charging The Product

Note:
Make sure to fully charge the product before using it for the first time.

1. Connect the charging stand to the power source (power port is located on the back of the charging stand).
2. Place the product on the docking station, make sure the charging port on the back of the product is fitted onto the charging port on the charging stand.
3. During charging, the LED display on the product will show the current battery charge. German Pool logo on the LED display will pulsate as a breathing light.
4. Five minutes after the product is fully charged, the LED display will go dark.

Note:

•  When battery charging is not required, user can disconnect and store away the power adaptor and cable. During charging, please stand the product upright against the wall to prevent tripping over it.
• It is recommended to at least recharge the product for 3 hours every 3 months (it is not necessary to fully charge it).
• DO NOT charge this product for an extended period. If the battery is already fully charged and the charging process continues, it must be immediately stopped. Failure to do so may result in battery overheating, deformation or extreme thermal effects, posing potential hazards.

Precautions Before Use

1. Before use, check the battery status of the product. If the battery is low, please charge it in time, and use the product after it is fully charged.
2. This product has a vertical lock. When the product is at a straight angle (vertical) to the floor, it cannot be turned on. Tilt it at an angle to use it, but DO NOT tilt it over 145° to avoid water spillage.
3. After using the product, it is recommended to stand it back upright and place it on the docking station.

LED Display

How To Use

1. Lift the product off the docking station, position product at a slanted angle, put your foot gently on the roller brush cover, and gently push it down until both roller brushes touch the floor.
   Note :

   • This product has a vertical lock. When the product is at a straight angle (vertical) to the floor, the product cannot be turned on, and LED display goes dark. Please follow step 1 above and position the product at a slanted angle before turning on the product.
   • DO NOT tilt the product over 145° to avoid water spillage.

2. Press On/Off button to turn on the product, German Pool logo, Battery Percentage display, Battery Indicator Light, Auto Mode Indicator Light, and Status Bar on the LED display panel will light up.

3. When product is turned on, it will run in Auto Mode by default; user can

4. press Mode Button to cycle among Auto Mode, Mop Mode, Vacuum Mode and Sterilization Mode, the corresponding indicator light will light up, and Status Bar will display the following according to the mode selected:

electrolyte solution, display panel shows 30-second countdown. When countdown is completed, product will run in Auto Mode by default. User can change to other desired modes.

After using the product, press On/Off Button to turn off the product, return the product to its vertical position and place it back on the docking station.
Note:

• When the dirty water tank is full, the Dirty Water Tank Full Indicator Light will blink, the product will emit a voice prompt and stop operating.
• When the clean water tank is empty, the Clean Water Tank Empty Indicator Light will blink, the product will emit a voice prompt but continue to operate.
• When battery reserve is 10% or less, the Battery Indicator Light will blink; when battery reserve is higher than 10%, the Battery Indicator Light will light up constantly.
• When the roller brush is blocked, LED display will show “LG”, the product will emit a voice prompt and stop operating.

Note:
For deep cleansing, user can add no-rinse sudless neutral floor cleanser into the water tank (cleanser to water ratio: 1:99).

Self-Cleaning Mode

1. Place the product on the docking station, press Self-Cleaning Button  , Self-Cleaning Indicator Light lights up constant.

2. Roller brushes will automatically spin to clean themselves, and will stop spinning when cleaning is completed; anytime during Self-Cleaning Mode, user can press Self-Cleaning Button    to exit Self-
   Cleaning Mode.

3. After self-cleaning is completed, Roller Brush Drying function will automatically start, and the product will also automatically start recharging.

4.  When roller brushes are dried and charging is completed, the product will automatically enter standby state and the LED display will go dark.

Note:
To use Self-Cleaning Mode, the battery reserve must not be lower than 20%.

Voice Prompt Function

1. 1. This product is equipped with Voice Prompt function to remind user of the product’s working status.
   2. The Voice Prompt function is activated by factory default. To deactivate Voice Prompt function, press Voice Prompt Button located on the back of the product (above the Clean Water Tank).
   3. To reactivate Voice Prompt function, press Voice Prompt Button again.

Cleaning & Maintenance

Cleaning The Main Unit

1. Before cleaning, make sure to press On/Off Button to turn off the product and take if off the docking station.
2. Wipe the exterior with a soft cloth moistened with water or neutral detergent, remember to wring out the cloth before wiping. DO NOT allow water to enter the electronic parts of the product.

Note:

• To ensure optimal performance of this product, it is recommended to perform regular maintenance on its components.
• After cleaning, it is recommended to place the product in its vertical position back onto the docking station, and keep it in a dry and well-ventilated spot away from direct sunlight.

Cleaning The Dirty Water Tank

1. When the dirty water tank is full, the Dirty Water Tank Indicator Light will blink, the product will emit a voice prompt and stop operating.
2. Scrub off any debris stuck on the inside of the dirty water tank with the included brush.
3. After cleaning, close the dirty water tank lid and reinstall it onto the product. When you hear a click, it means it is properly in place.

Cleaning The Dirty Water Tank Lid

1. Promptly clean off any debris clogging the dirty water tank.
2. Take off the dirty water tank lid and rinse it with water.
3. After cleaning, reinstall the lid onto the dirty water tank.

Cleaning The Filter

1. It is recommended to clean the filter and let it air-dry completely every time after using the product.
2. Take the filter out from the dirty water tank lid.
3. Rinse it with water and let it air-dry completely, then reinstall onto the dirty water tank lid.

Cleaning The Roller Brush Slots

1. It is recommended to clean the roller brushes and roller brush slots regularly to maintain cleanliness.
2. Press the Roller Brush Side Cover Release Button and remove the Roller Brush Side Cover (Diagram 1).
3. Pull out the front and rear roller brushes (Diagram 2).
4. Wipe the slots with a soft cloth moistened with water or neutral detergent, remember to wring out the cloth before wiping. DO NOT allow water to enter the electronic parts of the product.

Cleaning The Roller Brushes

1. It is recommended to regularly remove the roller brushes for deep cleansing to maintain cleanliness.
2. Take out the roller brushes, and use the included brush to brush off any tangled hair and debris.
3. Rinse the roller brushes with water.
4. After cleaning, reinstall the roller brushes onto the product, and place product on the docking station, activate Self-Cleaning Function to spin dry the roller brushes.
5. After Self-Cleaning function is completed, the product will activate Roller Brush Drying Function to completely dry off the roller brushes.

Note:
If there is any debris stuck on the mouth of the air-inlet, please wipe it off with a moist cloth. DO NOT rinse the air inlet mouth with water.

Disposal Of The Battery

Note:

• The battery installed in this product contains environmentally harmful materials. Before disposing of this product, the battery must be removed.
• Turn off the product before removing the battery.
• Disposed batteries must be handled safely. Do NOT dispose battery into fire, water, or soil.
• If leaked battery fluid comes into contact with the skin or clothing, rinse immediately with water to prevent skin irritation, and seek medical attention promptly.
• Only professional technicians are allowed to dismantle the battery.
• Proper tools are necessary for removing the battery. First, remove the bottom cover screws, then open the product’s bottom cover, disconnect the battery terminals, and remove the battery from the battery compartment.

1.  Unplug the product from the power mains. Pull out the charging stand. Dismantle the product casing.
2. Remove the power connection from the battery, then take out the battery.
3. Take the battery to your municipal recycling centre. User must follow local environmental protection laws and waste disposal guidelines.

Troubleshooting

battery before using again
Dirty water tank is full and product has automatically stopped operating| Empty dirty water tank then restart
Roller brush tangled with hair or debris| Clean roller brush
Weak suction power, status bar blinks blue and green alternately| Dirty water tank full| Empty dirty water tank then restart
Roller brush/roller brush cover/ dirty water tank not installed properly| Reinstall properly then restart
Roller brush tangled with hair or debris| Clean roller brush
Filter is wet| Take out filter and let it air-dry completely then restart
Filter blocked by debris| Remove debris
Air-inlet or tube blocked by debris| Clear debris from air-inlet or tube then restart
Motor emits strange noise when operating| Air-inlet blocked| Clear debris from air-inlet
Dirty water tank full| Empty dirty water tank then restart
No water comes out from the roller brushes| Clean water tank empty| Refill clean water tank to the maximum water line
Clean water tank not installed properly| Properly reinstall the clean water tank
Water leaks out from the air-outlet| Filter not completely air-dried after cleaning or use| Let filter completely air-dry then restart
Product does not charge| Power adaptor not inserted properly into socket| Properly insert power adaptor into socket
Product is not sitting firmly on the charging stand| Place the product properly on the charging stand
Power adaptor not properly connected to charging stand| Properly insert power adaptor into charging stand
Status bar blinks| Motor abnormal| Clear out any blockage in airway and restart
Dirty water tank indicator light blinks| Dirty water tank full or airway is blocked| Empty dirty water tank or remove blockage in airway then restart
Clean water tank empty indicator light blinks| Clean water tank empty| Refill clean water tank to maximum water line
Battery fluctuation during discharge| Battery abnormal| Completely discharge and recharge battery for 3 times

WARNING!
If problem persists, please contact Customer Service & Repair Centre. It is forbidden for anyone other than a professional technician to disassemble this product.

contact German Pool Customer Service & Repair Centre
E2| Low temperature protection, ambient temperature below 0°C, or battery abnormal| Let the product rest in an indoor environment for 30 minutes then restart
Battery damaged| Restart the product or let it recharge for at least 1 hour. If problem persists, contact German Pool Customer Service & Repair Centre
E3| Motor abnormal| Restart the product. If problem persists, contact German Pool Customer Service & Repair Centre
E6| Roller brush is stuck| Roller brush is tangled by hair or foreign matter and cannot spin. Take out roller brush, clean then reinstall properly onto the product, then restart
Roller brush not installed properly| Check to make sure roller brush is installed correctly, then dampen the roller brushes with water and restart
E8| Self-cleaning duct blocked| If problem occurs during self-cleaning function but product can operate during vacuum or mop function, restart self- cleaning function
Airway or HEPA filter blocked| Clean airways, and check to make sure air-inlet vent, airways and HEPA filter are not blocked

IEE

| Power adaptor abnormal| Malfunction occurred when using a generic power adaptor; if it is confirmed you are using an original German Pool power adaptor, contact German Pool Customer Service & Repair Centre
Battery voltage too low| Restart the product; if problem persists after recharging product for 1 hour, contact German Pool Customer Service & Repair Centre
EE| Battery charge overload protection| Remove the product from the docking station and let it rest for 5 minutes then recharge. If problem persists, contact German Pool Customer Service & Repair Centre
EF| Battery and main circuit board communication error| Restart the product. If problem persists, contact German Pool Customer Service & Repair Centre
EL| Battery charge overheat protection| When battery temperature reaches approx. 50°C, overheat protection will activate. Let product rest in an indoor environment for 30 minutes then recharge the battery

Technical Specification

• specification is subject to change without prior notice.
•  If there is any inconsistency or ambiguity between the English version and the Chinese version, the Chinese version shall prevail.
• Refer to www.germanpool.com for the most updated version of the User Manual.

Warranty Terms & Conditions

Under normal operations, the product will gurantee a 1-year full warranty provided by German Pool (effective from the date of purchase).

This warranty is not valid until customer registration information is received by our Service Centre within 10 days of purchase via one of the following means:

1. Visit our VIP App and register online: (Scan the QR Code on the right)
2. visit our website and register online: www.germanpool.com/warranty
3. Complete the attached Warranty Card and mail it back to our Customer Service Centre.

Please fill out the form below. This information and the original purchase invoice will be required for any repairs. Warranty will be invalidated if information provided is found to be inaccurate.

• Model No. : WVC-222DC
•  Serial No. :
• Purchased From :
• Invoice No. :
• Purchase Date :

1. Customer who fails to present original purchase invoice will not be eligible for free warranty service.
2. Customer should always follow the operating instructions. This warranty does not apply to:
   • labour costs for on-site installation, check-up, repair, replacement of parts and other transportation costs;
   • damages caused by accidents of any kind (including material transfer and others);
   • operating failures resulting from applying incorrect voltage, improper usage, and unauthorized installations or repairs.
3. This warranty is invalid if:
   • the purchase invoice is modified by an unauthorized party;
   • the product is used for any commercial or industrial purposes;
   • the product is repaired or modified by unauthorized personnel, or unauthorized parts are installed;
   • the serial number is modified, damaged or removed from the product.
4. German Pool will, at its discretion, repair or replace any defective part.
5. This warranty will be void if there is any transfer of ownership from the original purchaser.

Customer Service & Repair Centre

Hong Kong, China
Unit B, G/F, Sunshine Kowloon Bay Cargo Centre, 59 Tai Yip Street, Kowloon, Hong Kongowloon, Hong Kong
Tel: +852 2773 2888
Fax: +852 2356 9798
Email: repairs@germanpool.com

• Macau, China
  A, 1 Andar, Mei Kui Kuong Cheong Fase 2, No.515 Avenida Do Conselheiro Borja Macau

• Tel : +853 2875 2699

• Fax : +853 2875 2661
  Hong Kong, China Room 113. Newport Centre Phase II. 116 Ma Tau Kok Road. Tokwawan. Kowloon. Hong Kong.

• Tel: +852 2773 2888

• Fax:+852 2765 8215

• Mainland China 8th, Xinxiang Road, Wusha Industrial Park, Daliang, Shunde, Foshan, Guangdong

• Tel:+86 757 2219 6888

• Fax:+86 757 2219 6809
  Macau, China A, 1 Andar, Mei Kui Kuong Cheong Fase 2,

• No.515 Avenida Do Conselheiro Borja, Macau

• Tel:+853 2875 2699Fax:+853 2875 2661

© All rights reserved. Copying, reproducing or using the contents of this manual is not allowed without prior authorization from German Pool, violators will be prosecuted.
www.germanpool.com

References

• German Pool

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