ALTUS ATL1010W Fully Automatic Washing Machine Instruction Manual

ATL1010W Fully Automatic Washing Machine

FAQs

Q: How can I resolve an E1 error on the washing machine?

A: An E1 error indicates that after draining for 7 minutes, the water level has not reached the minimum. To resolve this issue, check for blockages in the drainage system and ensure proper water inflow.

Parts name

Accessories

Symbol definition

• Pay special attention to the warning symbols. There may be serious risks to personal body safety or damage to the washing machine if not followed.
• Please stop doing the contents with this symbol, otherwise it will damage the appliance or injure your personal body.

Cautions

This appliance is intended to be used in household and similar applications such as:

• Staff kitchen areas in shops, offices and other working environments; Farm houses;
• By clients in hotels, motels and other residential-type environments;
• Bed and Breakfast type environments
• Please insert the plug into the power socket with rated voltage 220-240V A/C.
• Always unplug the appliance and turn off the water when the power is cut, moving or cleaning the washing machine, or it is not in use. Do not insert or pull off the plug with wet hand.
• Do not make the electric cable bended, stretched, twisted, strapped or changed, pressed or nipped. If the supply cord is damaged, it must be replaced by the manufacturer,its service agent or similarly qualified persons in order to avoid a hazard. The pin of the plug must remain clean. Please clean it carefully with dry cloth if it is dirty.
• Do not install the washing machine in bathroom or damp places. Do not wash the machine with water, do not put wet clothes on the control panel film.
• If the machine is situated on a carpeted floor, please adjust the feet in order to allow air to circulate freely.
• Do not use water hotter than 50℃
• Do not wash raincoats, bike covers, feather dresses,es, and waterproof clothes, which will cause the washing machine to have abnormal vibrations during spinning.
• Do not share the same socket with other electric appliances. Do not use the damaged plug or loose socket.
• Do not put your hands into the working machine. It is dangerous even if the speed is very slow. Take special care of the children, and forbid them to climb on the washing machine.
• Do not overload the appliance or put any hot goods(such as the kettle with hot water)on the washing machine.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance bya person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.
• It is dangerous to alter the specifications or attempt to modify this product in any way.
• Garments that have been in contact with volatile petroleum products should not be machine washed.
• Keep the appliance away from direct sunlight and heat sources like the heater.
• Any objects such as coins, safety pins, nails, screws, stones or any other hard, sharp material can cause extensive damage and must not be placed into the machine.
• Before washing, please ensure the tap is open and the inlet hose is installed properly.
• It is suggested to use low-foam washing powder.

Installation and adjustment

• Please install and adjust the machine according to the requirements of the manual. Correct operation is very important for your safety.

Unpacking

• Unpack the carton and take out the bottom cover.
• Open the top lid of the washing machine and take out all of the accessories.
• Remove all wrappers, including the polystyrene base.
• You are advised to keep all the packaging for reuse in case the machine is to be transported again.

Installing the bottom cover

• Let the back of the washing machine incline forward, make the side of the bottom cover with sticker description back to the washing machine, insert to the bottom of washing machine along the direction of the arrow.
• Remove two fixing clamps with scissors, insert to the accordingly holes black lines indicating ( gently pull fixing clamp should not be pulled out ), and make the bottom cover fixed on the base

Positioning

The distance between the washing machine and the wall should be more than 50mm, and the maximum allowed angle of the shank base of the machine is 1°. The slanting or rough ground may cause the operating stop or unstable, please adjust it with the following methods:

• Horizontal checking Use a spirit level to check the level of your machine. Observe the water bubble in balancing apparatus is in red circle or not. In red circle, it is horizontal.
• Adjust the adjustable foot
• Lift up the adjustable foot gently, loosen the adjustable nut and twist the adjustable foot.
• Fasten the nut after adjustment.
• Set the machine flat, and observe again. If the water bubble is not in red circle, repeat the above procedure, till the water bubble is in red circle.

How to use a drain hose

1. the drain hose must be hanged during use, the height should be no more than 1.2m to avoid leakage or stop. If drain a long time, the machine will stop running.
2. You can adjust the situation of the elbow bend pipe to change the height of the drain hose.
3. Do not make an extension to drain hose to ensure proper draining of water.

Water inlet installation

Caution : When installing the washing machine, please use the new hose assembly along with the washing machine, old hose assembly should not be re- used.

Tap selection

• The front end should be longer than 10mm. The tap exit end face should be flat and smooth, if not file it to avoid leakage.

Check the connection between inlet hose connector and the tap

1. Swing the inlet hose gently to confirm if it is fastened.
2. After installation,open the tap and check if it leaks.
3. Do not bend the inlet hose with overstrain.
4. Before each usage,check the connection between inlet hose connector and the tap. Make sure they are firmly fitted to prevent dropping from improper installation position.

Connect the inlet hose with the washing machine

1. Do not take off the water absorption cushion. Please check if the cushion is dropped or damaged before each usage. If it is, contact an Authorised Service Agent or qualified professional immediately.
2. Put the inlet hose nut on the inlet valve connector.
3. Fasten the inlet hose nut and swing it gently to make sure if it is suitable.

Preparation before operation

Preparation before washing

1. Connect the inlet hose and open the tap.
2. This appliance must be earthed. Confirm the socket is earthed reliably and insert the power plug. The earth terminal should not link to gas pipeline, tap pipelines etc.
3. Hang up the drain hose.

Warning: the temperature of the water should be less than 50℃！
Before washing the clothes, please pay attention to the following:

• Make sure if there is special requirements for the clothes
• Before washing,  empty all pockets of small objects which may have been left inside(coins, keys, screws, etc.) .
• Knot the long band, fasten the buttons, and close the zippers.
• Do not overload the machine. Load the laundry loosely alternating large items with small ones.
• Sort the laundry according to the type of fabric, color-fastness and how dirty it is. Putting clothes, woolens and such prone to wear and tear clothes into washing bag.
• A. Make sure the clothes are washable.
• B. It is essential to wash new colored items separately when washing for the first time. White items should not be washed with coloured items.
• C. Please arrange the non-absorbable clothes by hand.
• D. Some stains such as fruit, wine, grass, rust, etc. are difficult to remove and should be treated before washing with specific products, which can be found in most household shops. In some cases it may help to soak the stain before washing with a special pre-soak product or biological detergent.
• E. Overturn the nap fabric and long floss clothes before putting them into the machine.
• F. Do not put the clothes polluted by chemicals into the machine directly.
• G. Very small item(handkerchiefs, ribbons, socks etc) should be washed in a washing bag or a pillow case.

Load clothes

• The capacity of washing and spinning of the machine refers to the largest weight of the standard clothes under dry condition. Washing quantity shall be lower than the rated capacity. The maximum capacity of this machine is 10.0kg.
• Different thickness, size and type of the clothes will influence the actual washing capacity.
• Do not select high water level when clothes are less than 1.5kg to avoid water splashing.

Use of detergent

Please put the required liquid Detergent/washing powder in the detergent box and softener in softener box evenly

How to use bleach

• Fill water to the selected level, dilute the bleach in the container, and pour it slowly into the washing tub.
• Do not use bleach for colored or figured clothes as they are prone to lose colors.
• Do not put bleach to clothes directly.
• Refer to the manual for the usage and quantity of the bleach. Please dissolve powder bleach before use.

How to use softener

• The machine automatically adds the softener to the inner tub during the last “rinse” process.

Alternative ways to use the liquid Detergent/washing powder

• Dissolve in the machine directly（not suitable for the preset program）
  • Low water level.
  •  Add the washing powder, and run for 30 seconds to dissolve it completely.
  • Put laundries in and select a suitable water level.
• The instant dissolving of the washing powder
  • Prepare warm water of 30℃ in a container.
  • Pour the powder while stirring to fully dissolve it.
• Washing powder with poor quality or not usedfor a long period may get blocked, please cleanthe detergent box in time.

Control panel instructions

• At the beginning of the start, pressing “WATER LEVEL”, and at the same time press “PRESET/AIR DRY/SPEED”, you can select WATER RECYCLE, INVERTER WASH,INVERTER SPIN. Only both RINSE and SPIN are selected, WATER RECYCLE can be selected. When you choose INVERTER WASH, INVERTER SPIN, and press ” PRESET/AIR DRY/SPEED” to choose a different washing speed and spin.
• During working, press “WATER LEVEL” and “PRESET/AIR DRY/SPEED” to set CHILD LOCK, press again to unlock this function.
• During delay start, the screen will display the selected time in hours. If selecting AIR DRY, the Digital Timer displays air dry time, the unit is Minutes.
• When washing, the Digital Timer shows the remaining time of washing, unit is Minutes
• When trouble is encountered, the Digital Timer shows trouble code.
• When it is ON and if with Fuzzy logic, the Digital Timer shows”–“.
• To switch on the Washing Machine to a working state or waiting state.
• After selecting the PROGRAM, PROCESS and WATER LEVEL, press this button to start. Press this button to pause during working, press again to continue.
• Press “TEMP. SELECT” to select “HOT” 、”COLD” or “WARM” water for a wash.
• During the rinse process, it will inlet cold water.
• Select one program from COTTONS, HEAVY, DELICATES, COTTONS ECO, QUICK, WOOLLENS, BABY CARE, DAILY, DRUM CLEAN and AIR DRY.
• If choose the “COTTONS ECO” program, the wash time is “20 minutes”, spin times is “4”, spin time is “9 minutes”.
• If choose the “QUICK” program, the wash time is “9 minutes”, spin times is “1”, spin time is”3 minutes”, you can cancel one of the processes (but if you choose “SOAK”, the wash time can not be canceled).
• If no selection is selected, the process will start with the COTTONS program when the”START/PAUSE” button is pressed.
• At the beginning of the start, press this button to select the preset time from 2-24 hours.
• If want to cancel the preset time, press “POWER” to put the washing machine in a waiting state.
• If need to select air dry, please press the “PROGRAM” button to select airy dry, then press this button to set air dry time.
• At the beginning of the start, press the “WATER LEVEL” button and press the ” PRESET /AIR DRY/SPEED” button and choose inverter wash or inverter spin, and press it again,then you can choose washing speed or spin speed. This function is only applicable to “COTTONS” and “HEAVY” programs. digital screen displays the corresponding rotational speed as follows:
• At the beginning of the start, if with FUZZY logic and do not select water level, the digital timer shows“- -”. At this time, before pressing START/PAUSE, If select COTTONS or HEAVY, with fuzzy logic. When selecting COTTONS ECO, no fuzzy logic, the water level is “6”；When selecting QUICK, fuzzy logic, the water level is “2”. If no WASH process, no fuzzy logic.
• At the beginning of start, press WATER LEVEL to select water level, at this time, no fuzzy logic function, you can select the appropriate water level. According to your clothes quantity 1-2 is low water level, 3-6 is the middle water level,7-10 is high water l evel.
• During wash (including rinse), if need to add water, press the WATER LEVEL button to add water, un-press will stop adding. Or PAUSE the washing machine and press WATER LEVEL to select higher water level, then press START/PAUSE button, The washing machine Will add the water to setting level automatically and continue working. If your resetting water level is lower than present water level, the lower water Level will valid in next water inlet.
• Automatically add water: during SOAK, WASH and RINSE process, if the washing machine check the water level is lower than setting water level, The washing machine will pause and add water to setting water level automatically.
• DIY (Do it yourself) program—- you can set spin time.
• At the beginning of the start, the spin time setting is “7 minutes”.
• At the beginning of start, you can press “SPIN” to set spin process only, and press “SPIN” again to set spin time.
• DIY (Do it yourself) program—- you can set rinse times. At the beginning of the start, the rinse times setting is “2 times”.
• DIY (Do it yourself) program—- you can choose soak function and wash time. Pressing the “WASH” button for 2 seconds to choose the soak function, and press for 2 seconds again to cancel the soak function.
• Under “COTTONS”, and ” HEAVY” programs to choose soak function, the soak is before washing.
• At the beginning of the start, the wash time is “15 minutes”.

Program

Cotton

| You can wash your lightly soiled cotton and linen laundry (sheets, bed linens, towels, bathrobes, underwear etc.) in this program. Wash and soak time could be set according to the soil level of the clothes.

Heavy

| You can wash your heavily soiled durable cotton laundry in this program.
Delicates| For sheer fabrics, bras, lingerie (silk), and other handwash-only fabrics.

Cottons Eco*

| You can wash your normally soiled durable cotton laundry in this program with the most energy and water-efficient way.

Quick

| Use this program to wash your lightly soiled garments such as sportswear quickly. Recommended for up to 2kg.
Woolens| You can wash your woollen clothes in this program.
Baby Care| For baby’s clothes.

Daily

| Use this program to wash your daily laundry made of various cotton and easy care fabrics. Recommended for up to 6 kg
Drum Clean| Select this program to clean the tub and the drum. The powerful spinning removes the detergent residue and dirt from inside the tub and drum.
Air Dry| Select this to dry the tub and the drum. The powerful spinning removes moisture inside the tub to avoid mould formation.
*Energy label program (AS/NZS 2040)

Maintenance

Maintenance methods

After the end of the programme

• The machine stops automatically, and music buzzer will remind you to take out the clothes or start again.
• Once you have finished using the machine, you are advised to unplug it and turn off the water taps to avoid unexpected leak or fire.

Magic filter cleaning

1. pull out magic filter
2. open the box and clean it
3. close it and reinstall it
4. check if the lint block part is in good condition

External cleaning

• Clean the exterior cabinet of the appliance with soft cloth. Do not use cleanser, or volatile chemical materials to clean the machine, which will damage plastic parts and the surface.

Clean the lint filter

It is possible that the inlet filter net can be blocked by the dust, please clean it according to the following steps:

• Close the tap and turn on the power switch.
• Start the washing machine for 5 seconds(make the water in the inlet hose flow to the tub), and cut off the power supply.
• Pull off the inlet hose, remove and clean the inlet valve and the inlet net, and install again.
• After using the machine, you are advised to turn off the water taps. (if necessary, pull out the inlet hose).
• Do not keep water in the tub for a long time. When washing is finished, drain it right away.
• Once you have finished using the machine, you are advised to unplug it.
• Put the electric cable and the drain hose in order.
• Wipe the water on the surface and in the tub with soft cloth and keep the top lid open for a while. It helps to prevent mold and smell from forming inside the appliance. If the water in the inner tub has possibility to freeze, please follow as below:
  • In winter, any remaining water may freeze and can cause the washing machine trouble, please take off the water inlet hose and drain out the water in the hose and inner tub.
  • If the water freezes, please don’t operate the washing machine. Put 40℃ hot water in the tub, the hot water should submerge the pulsator, after a few minutes, rotate the pulsator by hand gently, then you can operate the washing machine.

Troubleshooting

Before contacting the technicians, please make the following checks:

Issue

|

Possible reason

---|---

The control panel has no display

| A plug is not inserted tightly No electricity in the socket

A power switch is not turned on Power supply is cut off

Inlet hose leaks

|

The inlet hose connector(connecting with the tap)is not fixed tightly Inlet hose and washing machine connector is loose

It does not drain

|

The water outlet of drain hose is higher than 1.2m Drain Hose is bent or blocked

No inflow of water

| No water supply Tap is not open

The inlet hose gets blocked

Spin stops and water inflow begins during spin program

|

Clothes is too much or too little or the machine is not stable

Press the program button to select SPIN, but It does not spin

|

Top lid was not closed when drain is finished Top lid was open when the drain is started

The spin is intermittent when spin starts

|

Balance the clothes to reach to the best spin effect

First-time use, some water flows out from the drain hose

|

The remaining water from factory’s testing

 |

Troubleshooting

---|---
 | Insert the plug tightly

Check the socket or change to another socket Press the power switch

Check power supply

 |

Install the inlet hose again

Tighten the connector of the machine

 |

The height of the drain hose should be less than 1.2m Straighten or clean the drain hose

 | Restart when the water supply is resumed Open the tap

Clean the filter according to before “clean inlet gate”

 |

The machine adjusts automatically

 |

Close the top lid Close the top lid

 |

Normal

 |

Normal

Other functions

1. Abnormal display

clear the alarm
E 1| After draining for 7 minutes, it still does not reach to the minimum of water level| Please refer to Page 14 &15 for troubleshooting
E 2| The top lid open when spinning| Close the top lid and clear the alarm
E3|

Spin is not balanced

| Open the top lid, place the clothes equally, then close it and clear the alarm
E 4| After inflow of water for 40 minute, it still does not reach to the water level set|

Please refer to Page 14 &15 for troubleshooting

E5

child-lock light flashing

|

The top lid is opened after setting child-lock

|

Close the top lid and clear the ala rm

F1| Water Level sensor is abnormal|

Cut off the power supply and contact an Authorised Service Agent to assist

F2| inverter signal

communication wrong

Imbalance adjustment

During spinning, if the clothes are not placed equally in the tub, it would cause violent vibration. This machine has an imbalance adjustment function, and the vibration testing system will supervise the running. Once the vibration is beyond a certain level, the adjustment system will start automatically to adjust the imbalance.

Power supply is cut off automatically

• If you do not start the program in 10 minutes after pressing the power supply button, the power supply will be cut off automatically.
• b) After the washing is finished, the alarm buzzes and the power supply will cut off automatically.

Child lock function

• When child lock function is set, all the buttons will be locked including POWER. If the top lid is opened during the washing machine is working, the washing will be stopped and give an alarm. But if you can close the top lid in 5 seconds, the alarm will stop and the washing machine will continue working. If cannot close the top lid in 5 seconds, the washing machine will begin draining if there is water in the inner tub, even closing the top lid is not valid. During the draining, an alarm will buzz every 10 seconds, when the water in the inner tub is about 5cm higher, an alarm will buzz every 10 minutes. When the draining is finished, the washing machine will be in the state of waiting, if the top lid, the washing machine is unlocked and starts working as previous setting.
• b) Once the child lock is set, if top lid is opened over 5 seconds during washing or rinse(there is water in the inner tub), the washing machine will drain and an alarm will buzz. If you unlock the function during draining, the washing machine will add water to water level set and continue working.

Water recycle function

When the water recycle function is set, after the last rinse is finished, the washing machine will not drain and spin.SPIN and WATER RECYCLE indicator light will flash and the alarm will be given,the washing machine will stop working (if nobody operates, the alarm will be given every 10 minutes,in 1 hour, the power supply will be cut off automatically). When press START/PAUSE, the WATER RECYCLE indicator light is on and the washing machine begin to drain and spin, the user can reuse the water.

Inverter washing function
Direct Drive motor is used on this machine. At the beginning of the start, If you want to choose a different washing speed and spinning speed on the initial state, press the “WATER LEVEL” button and press the ” PRESET/AIR DRY/SPEED” button, choose inverter wash and inverter spin (This function is only applicable to “COTTON” and “HEAVY” program). And then press the ” PRESET/AIR DRY/SPEED” button, choose different washing speeds and spinning speeds to suit different clothes and achieve better washing and spinning

Specification

Water level/water volume

(about)

| 10/97L  9/85L  8/76L  7/67L

6/59L    5/53L  4/47L  3/41L

2/36L    1/31L

Inlet pressure| 0.05MPa-0.85MPa
Rated input power| Wash：400W  spin：340W

Weight

|

About 52.5kg

Product Dimensions| W665mm  D675mm H1060mm

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