we boost OTR Fleet Vehicle Cell Signal Booster Kit Installation Guide

we boost OTR Fleet Vehicle Cell Signal Booster Kit

Product Specifications

• Product Name: Drive Reach OTR Fleet Vehicle Cell Signal Booster Kit
• Compatible with: Semis, Sprinter Vans, Pickups
• Networks Supported: 5G and others

Product Usage Instructions

• The outside antenna should be mounted above any gear on the vehicle. Insert the coax cable through the mast extension and side-exit adapter.
• If the vehicle does not have built-in mounting points, use the 3-way mount included. Fasten the nut with the lip in the UP position and ensure a secure fit.
• Place the inside antenna in a suitable location inside the vehicle, preferably on the dash for optimal signal reception.
• The kit includes a CLA (Cigarette Lighter Adapter) and a hardwire power option. Follow the provided instructions to connect to power based on the vehicle type.

Drive Reach OTR Fleet

• Vehicle Cell Signal Booster Kit
• Use our weBoost App to guide you through the installation. See the inside page for more details.

Download the weBoost App

• Use our app to guide you through setting up a weBoost cell phone signal booster in your home, business, or vehicle. Boost every network, including 5G, right away.

Package Contents

Installation Overview

Depending on the type of truck, there may be built-in antenna mounting points. If the vehicle does not have built-in mounting points, the antenna includes a three-way mount that will work on vehicles with mirror rails. The antenna will also work with third-party CB antenna mounts.

Best Outside Antenna Position on Other Vehicle Types

• For best performance, the outside antenna should be mounted above the horizontal plane of the vehicle and/or above other gear on top of the vehicle.

Select Mounting Location & Assemble the Outside Antenna

STEP 1 Select the Mounting Location & Assemble the Outside Antenna

• The antenna should be mounted above the gear on top of the vehicle. Once you have determined the best location for the outside antenna, insert the coax cable through the mast extension (mast can be used optionally), then through the side-exit adapter.

• After determining outside antenna mounting location and assembly are the correct height, apply the thread locker precisely to thread points only (not the plastic body of the antenna).
• Screw the mast onto the antenna.
• Connect cable to outside antenna cable.
• Heat shrink tube can be applied to the connection (optional).

STEP 2 Mounting the Outside Antenna

If the vehicle does not have built-in mounting points, a 3-way mount is included that will work on vehicles with mirror rails.
NOTE: The cable is strong enough that it may be shut in most vehicle doors without damaging the cable.

STEP 3 Mounting the Inside Antenna

• Identify a place to mount the inside antenna, either on the dash or side of the seat, and mount it.
• The location should be at least 18 inches but no more than 36 inches from where the cellular device will be used. Use the Velcro® strips provided and attach them to the desired location.

Hardwiring to Power

STEP 4 Hardwiring to Power
The Drive Reach OTR Fleet kit includes a CLA and Hardwire power option. The CLA power can be connected to a vehicle cigarette lighter port. Hardwire instructions are below. Use the steps below as a general template for wiring the power. There are multiple options for wiring and steps will vary depending on the vehicle type.

1. Locate the vehicle fuse box. The fuse box location will vary by vehicle, refer to the vehicle’s owner’s manual.

2. Route the power cable from the booster to the fuse box. If the fuse box is located under the hood of the vehicle the cable will need to be run through the firewall. Most vehicles will have a designated spot to run cable from the cabin to the engine bay.

3. Determine which fuse to hardwire the power to. Find an open fuse slot that is ignition switched.
   If there are no open fuse slots tied to the vehicle ignition, power can be attached to an existing fuse. Wiring to an ignition-switched fuse will ensure the booster is not drawing power when the vehicle is off. Refer to the vehicle owner’s manual for information about the fuses.
   Note: You can use a circuit tester to test if the fuse is constant or ignition-switched. A constant fuse will stay on when the vehicle is off, and an ignition-switched fuse will have power when the vehicle is on but no power when it is off.

4. Connecting the power supply. Once you have determined a fuse slot to use connect the positive lead on the power cable to the included in-line fuse then attach it to a fuse tap and crimp it into place (fuse tap is not included in the kit and will vary by vehicle type). Connect the fuse tap to the fuse slot you have chosen.
   Note: You will need to determine which type of fuse tap is needed to complete the power wiring. Variations include ATO, Mini, Low Profile, and Micro2. Consult the vehicle owner’s manual to determine which fuse is needed for your installation.

5. Grounding the power supply. Most vehicles will have a factory grounding point. Slip the negative lead “black” on the power supply under the metal bolt on the grounding point and tighten it into place.

6. Testing the booster power. With the power supply hardwiring completed and inside and outside antennas in place, attach the power supply to the booster. Turn the vehicle ignition on and make sure the booster power light turns on. Then turn the ignition off to make sure the booster powers off.

STEP 5 Booster Location & Connect Coax Cables

Find an accessible location to place the booster that has good airflow. The booster includes a mounting bracket that provides different mounting options. It can be secured with Velcro® strips, screws or zip ties. Securing the booster with Velcro® behind or under the seat is a good option.

Connect the coax cable from the outside antenna to the port labeled “Outside Antenna” on the booster. Then connect the cable from the inside antenna to the port labeled “Inside Antenna” on the booster.
Note: If the hardwire power option was implemented, the booster will receive power only when the ignition is on.

STEP 6 Connect Power Supply to Booster

Connect the 12V power supply cord to the end of the booster, labeled “12V DC” then plug the power adapter into the vehicle’s 12V DC power supply. Push the switch to the ON position. If your Drive Reach is working correctly, the light on the booster will be green. Use only the power supply provided in this package.
NOTE: If the 12V Cigarette Lighter port on your car is always on (even when your vehicle is turned off) and you will be parking for extended periods (more than a day), we recommend you turn the booster off by pushing the power cord switch to OFF position. This will prevent the Drive Reach from draining the battery in your vehicle.

Booster Light Patterns

SOLID GREEN
This indicates that your Drive Reach booster is functioning properly and there are no issues with installation.
SOLID RED
The band has shut off. This is due to a feedback loop condition called oscillation. This is a built-in safety feature that causes a band to shut off to prevent harmful interference with a nearby cell tower. Refer to the Troubleshooting section.
BLINKING RED, THEN SOLID GREEN
This indicates that one or more of the booster bands have reduced power due to a minor feedback loop condition called oscillation. This is a built-in safety feature to prevent harmful interference with a nearby cell tower. If you are already experiencing the desired signal boost, then no further adjustments are necessary. If you are not experiencing the desired boost in coverage then refer to the Troubleshooting section.
LIGHT OFF
If the Drive Reach signal booster’s light is off, verify your power supply has power.

NOTE: The signal booster can be reset by disconnecting and reconnecting the power supply.
After troubleshooting, you must initiate a new power cycle by disconnecting and then reconnecting power to the booster.

Troubleshooting

FIXING BLINKING OR RED LIGHT ISSUES
This section is only applicable if the light on the booster is red or blinking red and you are not experiencing the desired signal boost.

1. Unplug the booster’s power supply.
2. Relocate the inside and outside antennae further from each other. The objective is to increase the separation distance between them so that they will not create this feedback condition discussed before.
3. Plug the power supply back in and ensure the switch is in the ON position.
4. Monitor the indicator light on your booster. If, after a few seconds of ‘power on’, a solid or blinking red light appears, repeat steps 1 through 3. Increase the separation distance until the condition is corrected and/or the desired coverage area is achieved.

Note: Horizontal separation of the two antennas typically requires a shorter separation distance than vertical separation.
If you are having any difficulties while testing or installing your booster, contact our weBoost Customer Support team for assistance (1-866-294-1660).

FAQ

• How can I contact customer support?
• Customer Support can be reached Monday through Friday by calling 1-866-294-1660, or through our support site at support.weboost.com.

Q: What types of vehicles is the Drive Reach OTR Fleet kit compatible with?

A: The kit is compatible with various vehicle types such as Semis, Sprinter Vans, and Pickups.

Q: Can the outside antenna be mounted on vehicles without built-in mounting points?

A: Yes, the kit includes a 3-way mount that can be used on vehicles without built-in mounting points. Ensure a secure fit for optimal performance.

Q: How should I mount the outside antenna for best performance?

A: The outside antenna should be mounted above the horizontal plane of the vehicle and any other gear on top of the vehicle for best performance.

Why do I need to create distance between the outside antenna and inside antenna?

Antennas connected to a booster create spheres of signal. When these spheres overlap, a condition called oscillation occurs. Oscillation can be thought of as noise, which causes the booster to scale down its power or shut down to prevent damage. The best way to keep these spheres of signal from overlapping is to maximize separation between the inside and outside antennas.

Safety Guidelines

• Use only the power supply provided in this package. Use of a non-weBoost product may damage your equipment.
• Connecting this signal booster directly to the cell phone with use of an adapter will damage the cell phone.
• RF Safety Warning: Any antenna used with this device must be located at least 8 inches (20 cm) from all persons.
• AWS Warning: The Outside Antenna must be installed no higher than 10 meters (31’9”) above ground.

This is a CONSUMER device

• BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your provider’s consent. Most wireless providers consent to the use of signal boosters. Some providers may not consent to the use of this device on their network. If you are unsure, contact your provider.
• In Canada, BEFORE USE you must meet all requirements set out in ISED CPC-2-1-05.
• You MUST operate this device with approved antennas and cables as specified by the manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from (i.e., MUST NOT be installed within 20 cm of) any person.
• You MUST cease operating this device immediately if requested by the FCC (or ISED in Canada) or licensed wireless service provider.
• WARNING. E911 location information may not be provided or may be inaccurate for calls served by using this device.

FOR MORE INFORMATION ON REGISTERING YOUR SIGNAL BOOSTER WITH YOUR WIRELESS PROVIDER IN THE U.S., PLEASE GO TO THE LINK BELOW: https://www.weboost.com /carrier-registration

Antenna Info
The following accessories are certified by the FCC to be used with the Drive Reach Booster.
This radio transmitter 4726A-460061 has been approved by Innovation, Science and Economic Development Canada to operate with the antenna types listed below, with the maximum gain indicated. Antenna types not included in this list that have a gain greater than the maximum gain indicated for any type listed are strictly prohibited for use with this device.

| BAND 12/17| BAND 13| BAND 5| BAND 4| BAND 25/2
---|---|---|---|---|---
Outside antenna maximum permissible

antenna gain (dBi) 50Ω

| 1.2| 1.2| 1.1| 0.8| 0.4
Inside the antenna maximum permissible

antenna gain (dBi) 50Ω

| 2.1| 2.6| 3.2| 2.1| 2.7
MOBILE INSIDE ANTENNA KIT OPTIONS

Kit #| Coax Type| Ln(ft)| Antenna Type| Ω
314401| LMR-100| 10| Slim Low Profile SMA| 50
314419| LMR-100| 10| Slim Low Profile SMB| 50
311160| RG-58| 13| Desktop| 50
MOBILE OUTSIDE ANTENNA KIT OPTIONS

Kit #| Coax Type| Ln(ft)| Antenna Type| Ω
311215| LMR-100| 10| Mini-Mag SMB| 50
311229| RG-58| 15| Trucker| 50
311230| RG-6| 25| RV OTR| 75
314405| RG-58| 14| NMO| 50

Specifications

Drive Reach Cell Signal Booster

1710-1755/2110-2155 MHz
Power output for single cell phone (Uplink) dBm| 700 MHz B12/17

25.4

| 700 MHz B13

25.6

| 800 MHz B5

25.6

| 1700 MHz B4

26.7

| 1900 MHz B2

26.9

Power output for single cell phone (Downlink) dBm|

4.8

|

4.8

|

4.8

|

4.6

|

4.5

Noise Figure| 5 dB (nominal)
Isolation| > 90 dB
Power Requirements| 12V 1.8A

FCC STATEMENT

Each Signal Booster is individually tested and factory set to ensure FCC compliance. The Signal Booster cannot be adjusted without factory reprogramming or disabling the hardware. The Signal Booster will amplify, but not alter incoming and outgoing signals to increase coverage of authorized frequency bands only. If the Signal Booster is not in use for five minutes, it will reduce gain until a signal is detected. If a detected signal is too high in a frequency band, or if the Signal Booster detects an oscillation, the Signal Booster will automatically turn the power off on that band. For a detected oscillation the Signal Booster will automatically resume normal operation after a minimum of 1 minute. After 5 (five) such automatic restarts, any problematic bands are permanently shut off until the Signal Booster has been manually restarted by momentarily removing power from the Signal Booster. Noise power, gain, and linearity are maintained by the Signal Booster’s microprocessor.
The term “IC” before the radio certification number only signifies that Industry Canada’s technical specifications were met. This device complies with Part 15 of FCC rules. This device contains license-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s license-exempt RSS(s).
Operation is subject to the following two conditions:

1. This device may not cause interference, and
2. This device must accept any interference, including interference that may cause undesired operation of the device.

Changes or modifications not expressly approved by weBoost could void the authority to operate this equipment.

WARRANTY

2 YEAR WARRANTY

• weBoost Signal Boosters are warranted for two (2) years against defects in workmanship and/or materials. Warranty cases may be resolved by returning the product directly to the reseller with a dated proof of purchase.
• Signal Boosters may also be returned directly to the manufacturer at the consumer’s expense, with a dated proof of purchase and a Returned Material Authorization (RMA) number supplied by weBoost. weBoost shall, at its option, either repair or replace the product.
• This warranty does not apply to any Signal Boosters determined by weBoost to have been subjected to misuse, abuse, neglect, or mishandling that alters or damages physical or electronic properties.
• Replacement products may include refurbished weBoost products that have been recertified to conform with product specifications.
• RMA numbers may be obtained by contacting Customer Support.

DISCLAIMER: The information provided by weBoost is believed to be complete and accurate. However, no responsibility is assumed by weBoost for any business or personal losses arising from its use, or for any infringements of patents or other rights of third parties that may result from its use.

CONTACT

• 3301 East Deseret Drive, St. George, UT 1-866-294-1660 www.weboost.com. support@weboost.com
• Copyright © 2020 weBoost. All rights reserved. weBoost products covered by U.S. patent(s) and pending application(s) For patents go to: weboost.com/us/patents

References

• SUPPORT CENTER
• Cell Phone Signal Boosters for Home, Cars, & More - weBoost
• Carrier Registration - Register Your weBoost

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