PENTAIR 140K 230V Ultratemp Heat Pump with Active Defrost User Guide
- June 17, 2024
- Pentair
Table of Contents
- PENTAIR 140K 230V Ultratemp Heat Pump with Active Defrost
- Product Information
- Product Usage Instructions
- FAQs
- IMPORTANT SAFETY INSTRUCTIONS
- Heat Pump Overview
- INSTALLATION AND LOCATION
- Multiple Unit Installation
- CONNECTING TO AN AUTOMATION SYSTEM
- Heat Pump Control Panel
- Heartbeat Indicator
- MAINTENANCE
- TROUBLESHOOTING
- REPLACEMENT PARTS
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
PENTAIR 140K 230V Ultratemp Heat Pump with Active Defrost
Product Information
Specifications
- Intended Use: Heat Pump
- Installation: Outdoor Use Only
- Water Pipe/Heater Connection: Plastic 2 [50 mm] PVC (Unions included)
- Electrical Supply: Refer to the table on page 25 for voltage requirements
Product Usage Instructions
Important Safety Instructions
Before using the product, please read and follow all safety instructions provided in the manual to avoid injury, death, or property damage.
Installation and Location
Ensure the heat pump is installed outdoors with the proper clearances as outlined on page 3 of the manual to maintain performance and warranty validity.
Materials Required for Installation
Gather the equipment pad, drainage system, condensation setup, roof run-off provisions, and lawn sprinkler considerations as per the manual.
Anchor Clamp Installation
Follow the instructions in the manual to correctly install the anchor clamp for secure placement of the heat pump.
FAQs
- Q: Can this product be used indoors?
- A: No, this heat pump is certified for outdoor use only.
- Q: What type of water pipe connection is recommended?
- A: Use plastic 2 [50 mm] PVC with included unions for water pipe/heater connection.
“`
INSTALLATION AND USER’S GUIDE
IMPORTANT SAFETY INSTRUCTIONS READ AND FOLLOW ALL INSTRUCTIONS
SAVE THESE INSTRUCTIONS
Digital copies of all UltraTemp manuals, as well as translated versions, can be found at www.pentair.com, or by scanning the provided QR code.
Se pueden encontrar copias digitales de todos los manuales de UltraTemp, así como versiones traducidas en www.pentair.com, o escaneando el código QR proporcionado.
Des copies numériques de tous les manuels UltraTemp, ainsi que les versions traduites, peuvent être trouvées sur www.pentair.com, ou en scannant le code QR fourni.
IMPORTANT SAFETY INSTRUCTIONS
Important Notice:
This guide provides installation and operation instructions for this heat
pump. Consult Pentair with any questions regarding this equipment. Attention
Installer: This guide contains important information about the installation,
operation and safe use of this product. This information should be given to
the owner and/or operator of this equipment after installation or left on or
near the heat pump. Attention User: This manual contains important information
that will help you in operating and maintaining this heat pump. Please retain
it for future reference.
Before installing this product, read and follow all warning notices and
instructions which are included. Failure to follow safety warnings and
instructions can result in severe injury, death, or property damage. Call
800-831-7133 for additional free copies
of these instructions.
Codes and Standards UltraTemp heat pumps are listed by ETL as complying with
the latest edition of the “UL Standard for Safety for Heating and Cooling
Equipment”, UL 1995 and CSA C22.2 No. 236. All Pentair heat pumps must be
installed in accordance with the local building and installation codes as per
the utility or authority having jurisdiction. All local codes take precedence
over national codes. In the absence of local codes, refer to the latest
edition of the National Electric Code (NEC) in the United States and the
Canadian Electric Code (CEC) in Canada for installation.
RISK OF ELECTRICAL SHOCK OR ELECTROCUTION. The electrical supply to this
product must be installed by a licensed, certified electrician or qualified
personnel in accordance with the National Electrical Code and all applicable
local codes and ordinances. Improper installation will create an electrical
hazard which could result in death or serious injury to pool or spa users,
installers, or others due to electrical shock, and may also cause damage to
property. Read and follow the specific instructions inside this guide.
This appliance is not intended for use by persons with reduced physical,
sensory or mental capabilities, or lack of experience and knowledge, unless
they have been given supervision or instruction concerning use of the
appliance by a person responsible for their safety. Do NOT permit children to
use this product.
For units intended for use in other than single-family dwellings, a clearly
labeled emergency switch shall be provided as part of the installation. The
switch shall be readily accessible to the occupants and shall be installed at
least 5 ft [1.5 m] away, adjacent to, and within sight of the unit.
Consumer Information and Safety The UltraTemp series of heat pumps are
designed and manufactured to provide safe and reliable service when installed,
operated and maintained according to the information in this manual and the
installation codes referred to in later sections. Throughout the manual,
safety warnings and cautions are identified by the ” ” symbol. Be sure to read
and comply with all of the warnings and cautions.
The U.S. Consumer Product Safety Commission warns that elevated water
temperature can be hazardous. See below for water temperature guidelines
before setting temperature.
The following “Safety Rules for Hot Tubs” recommended by the U.S. Consumer
Product Safety Commission should be observed when using the spa. 1. Spa or hot
tub water temperatures should never exceed 104°F [40°C]. A temperature of
100°F [38°C] is considered safe for a healthy adult. Special caution is
suggested for young children. Prolonged immersion in hot water can induce
hyperthermia. 2. Drinking of alcoholic beverages before or during spa or hot
tub use can cause drowsiness which could lead to unconsciousness and
subsequently result in drowning. 3. Pregnant women beware! Soaking in water
above 100°F [38°C] can cause fetal damage during the first three months of
pregnancy (which may result in the birth of a brain-damaged or deformed
child). Pregnant women should stick to the 100°F [38°C] maximum rule. 4.
Before entering the spa or hot tub, the user should check the water
temperature with an accurate thermometer. Spa or hot tub thermostats may err
in regulating water temperatures. 5. Persons with a medical history of heart
disease, circulatory problems, diabetes or blood pressure problems should
obtain their physician’s advice before using spas or hot tubs. 6. Persons
taking medication which induce drowsiness, such as tranquilizers,
antihistamines or anticoagulants should not use spas or hot tubs. Hyperthermia
occurs when the internal temperature of the body reaches a level several
degrees above normal body temperature of 98.6°F [37°C]. The symptoms of
hyperthermia include: drowsiness, lethargy, dizziness, fainting, and an
increase in the internal temperature of the body.
The effects of hyperthermia include: 1. Unawareness of impending danger. 2.
Failure to perceive heat. 3. Failure to recognize the need to leave the spa.
4. Physical inability to exit the spa. 5. Fetal damage in pregnant women. 6.
Unconsciousness resulting in danger of drowning.
General Specifications Installation Location Certified for use: OUTDOOR USE
ONLY. Failure to provide the proper clearances outlined on page 3 will lower
the performance of the heat pump and void the warranty.
Water Pipe/Heater Connection — Plastic 2″ [50 mm] PVC (Unions included)
Flow Rate · Maximum 120 gpm [456 lpm] – If system flow rate exceeds 120 gpm
[456 lpm], a bypass valve is required · Minimum 30 gpm [110 lpm] · Maximum
Working Water Pressure 50 psi [3.5 bar] For Electrical Supply and Voltage
Requirements, refer to the table on page 25.
ULTRATEMP® Heat Pump Installation and User’s Guide
ENGLISH
ii
CUSTOMER SERVICE / TECHNICAL SUPPORT
Hours: 8:00AM to 7:30PM EST (5:00AM – 4:30PM PST) Call:
800-831-7133 Visit: www.pentair.com
Fax: 800-284-4151
For pool energy saving tips, refer to page 16, under “Operating the Heat Pump”. For technical data, voltage requirements, or ambient/water flow information, refer to page 25 at the back of the manual.
ULTRATEMP® Heat Pump Installation and User’s Guide
iii
ULTRATEMP® MENU TREE QUICK START GUIDE
1. Push the ON/OFF button to turn the unit on, the green “ON” light should be
lit. 2. Select either Pool or Spa mode. The default is Pool mode. 3. Adjust
the temperature to the desired setting by pushing either the UP arrow or DOWN
arrow. 4. Allow 5 minutes for compressor restart delay.
See pages 17-22 for details on the Operator and Service menu screens on the
control panel.
OPERATOR MENU TREE
SERVICE MENU TREE
POOL IDLE/HEAT/COOL SET= ACT=
SPA IDLE/HEAT/COOL SET= ACT=
HEAT / COOL / AUTO *
SET TO – H/C/A
HEAT PUMP RUNTIME REMAINING = NONE
REMOTE MODE OFF/RELAY/RS-485
AUTOSET
**
HEAT/COOL/AUTO
OVERRIDE IS ON/OFF
EXTEND
**
HEAT/COOL/AUTO
OVERRIDE IS ON/OFF
RESTART / PUMP START / ***
SENSING WATER TEMP DELAYS
SUCTION TEMP ACTUAL = ___
ALARM STATUS
HEAT/COOL/AUTO MODE POOL/SPA
- Menu appears only if Heat and Cool mode is enabled at the factory.
** Menu appears only if AutoSet or Extend is enabled in the Service menu.
* Menu appears only if a delay is active. ** Menu appears only if Defrost is enabled in the Service menu.
ULTRATEMP® Heat Pump Installation and User’s Guide
LANGUAGE – IDIOMA – LANGUE ENGLISH / ESPANOL / FRANCAIS
SOFTWARE VERSION REV. ____
INTELL ADDRESS ADDRESS = 1-16
**
PUMP START TIME TIME = 1 – 4 HRS
PUMP START DELAY TIME = 0 – 5 MINS
Heat Pump Overview
Your Pentair heat pump will provide you with years of heated pool enjoyment.
Heat pumps operate by taking heat from the surrounding air and transferring it
into the water. The warmer the air and the more humidity in the air, the more
latent heat is available for heating your pool. With a properly sized heat
pump for your pool, the heat pump should raise your pool on average 1°F
(-17°C) per hour depending on air temperature, humidity, and water
temperature. The ideal or rated condition for the heat pump is 80°F (27°C) air
temperature, 80% relative humidity, and 80°F (27°C) water temperature. As
conditions decrease from 80/80/80, the heat pump performance will decrease
slightly.
Heat Pumps are best utilized to maintain a set water temperature; they are not
intended to provide instant or fast heating. It is not reasonable to expect a
heat pump to perform like a gas heater which has a much higher BTU output and
faster response. Additionally, gas heaters are not dependent on environmental
conditions. Swimming pool heat pumps are very similar to home heating and air
conditioning heat pumps and therefore should be treated similarly.
Proper operation and use of the heat pump is to set it at your desired
temperature and leave it. Your heat pump will turn on and off automatically to
maintain your desired temperature much like your home HVAC unit. To take
advantage of the sun’s energy, operate your heat pump during the heat of the
day.
Your heat pump will still operate when the temperature drops at night, but the
output will be decreased. It is acceptable to shut the heat pump off and not
use it for extended periods of time. When you have a need to heat your pool,
please plan accordingly since it may take the heat pump days to heat your pool
back to your desired temperature, depending on your pool temperature and
environmental conditions.
Heat Pump Installation Requirements
Correct installation is required to assure safe operation. The requirements
for Pentair heat pumps include the following:
· Dimensions for critical connections.
· Field assembly (if required).
· Appropriate site location and clearances (pages 2-3).
· Proper electrical wiring (pages 9-11).
· Adequate water flow (page i).
This manual provides the information needed to meet these requirements. Review
all application and installation procedures completely before continuing the
installation.
General Installation Information
1. Installation and service must be performed by a qualified installer or
service agency, and must conform to all national, state, and local codes.
2. Heat pumps get electrical power from an external source and provide a dual
electronic thermostat control system for pool/spa combinations or preheat
convenience.
3. This heat pump is specifically designed for heating fresh water swimming
pools and spas. Do not use it as a general service heater. Consult your dealer
for the appropriate Pentair products for these applications.
General Features
· Dual digital thermostats offer precise temperature control to maintain the
desired separate water temperatures in pool/spa combinations without
overheating or wasting energy.
· Long-life corrosion resistant composite plastic cabinet stands up to severe
climates and pool chemicals.
· 100% pure titanium heat exchanger assures corrosionfree performance for
extra long life.
· Self-diagnostic control panel monitors and troubleshoots heat pump
operations to ensure safe, dependable operation.
· Autoset (time clock over-ride) feature monitors water temperature and turns
the water circulation pump on and off as needed to maintain desired pool
temperatures.
· Extend (time clock over-ride) feature monitors water temperature and turns
the water circulation pump on and off as needed to prolong a heating cycle
that has been interrupted.
· Automatic Defrost feature senses refrigerant temperature and prevents the
heat pump from freezing, allowing the heat pump to operate at even lower
temperatures.
· Compatible with all automated control packages. RS485 communication
compatible with IntelliTouch® and EasyTouch® Control Systems.
· Thermostatic expansion valve (TXV) controls refrigerant flow for optimum
efficiency and BTU output over a wider operating range.
· Elevated base pan for positive drainage of condensation.
· 2-inch plumbing connections for easy installation.
· Separate isolated electrical compartment prevents internal corrosion,
extends heater life.
· Highest efficiency available, meets or exceeds existing codes and standards.
· Adjustable timer allows the operator to set the heat pump to run for a
predetermined time. Incremental by 10 minutes to a maximum of 99 hours.
· An extensive list of operational conditions, alarms and water temperatures
are logged on the control board. This information is available for the user to
track performance and troubleshoot issues.
ULTRATEMP® Heat Pump Installation and User’s Guide
INSTALLATION AND LOCATION
When pool equipment is located below the pool surface, a leak from any component can cause large scale water loss or flooding. Pentair Water Pool and Spa, Inc. cannot be responsible for such water loss or flooding which may cause damage to property or to the product. Avoid placing the heat pump in locations where it can cause damage by water or condensate leakage. If this is not possible, provide a suitable drain pan to catch and divert any leakage.
Only a qualified service person should install the UltraTemp® Heat Pump.
Before installing this product, refer to IMPORTANT SAFETY INSTRUCTIONS on page
i.
Materials Required for Installation
The following items are needed and are to be supplied by the installer for all
heat pump installations:
1. Plumbing connections (2-inch).
2. Level surface for proper drainage.
3. Suitable electrical supply line. See rating plate on unit for electrical
specifications. A junction box is not needed at the heat pump; connections are
made inside of the heat pump electrical compartment. Conduit may be attached
directly to the heat pump jacket.
4. Electric cutout switch that will interrupt all power to the unit. This
switch must be within line of sight of the heat pump. Check local codes for
requirements.
5. Watertight conduit to run the electrical supply line.
Equipment Pad
For proper drainage of condensation and rain water, place the heat pump on a
flat slightly pitched surface, such as a concrete or fabricated slab (pad).
If possible, place the pad at the same level or slightly higher than the
filter system equipment pad.
Note: Be sure that the pad is pitched not more than 1/4 in. per foot in any
direction as needed for runoff.
Drainage and Condensation
Condensation occurs from the evaporator coil while the unit is running, and
drains at a steady rate (usually three to five gallons per hour), depending
upon ambient air temperature and humidity. The more humid the ambient
conditions, the more condensation will be produced.
The bottom of the unit acts as a tray to catch rainwater and condensation.
Keep the drain holes, located on the bottom pan of the base of the unit, clear
of debris.
Roof Run-off
Make sure the heat pump is not located where large amounts of water may run-
off from a roof into the unit.
Sharp sloping roofs without gutters will allow massive amounts of rain water,
mixed with debris from the roof to be forced through the unit. A gutter or
down spout may be needed to protect the heat pump.
Lawn Sprinklers
Avoid placing lawn sprinkler near the heater they can spray water into the
heater and void the warranty.
Be sure to direct any spraying water away from the heater. Note the wind
direction to be sure water from sprinklers is not blown toward the heater.
Sprinkler heads can produce high water pressure and spray at an angle,
different from typical rain and humid weather. Also, sprinklers connected to a
well water system can cause mineral build up on the evaporator coils and
electronics. Salt water can also be an issue if located near the coast.
Heat Pump Dimensions
MODELS
70, 90
110, 120, 120C, 140C 120 H/C, 140, 140 H/C
DIMENSION “A” 33.5″ (851 mm)
45.5″ (1156 mm)
38.7″ (983 mm)
30.7″ (780 mm)
A
ULTRATEMP® Heat Pump Installation and User’s Guide
11.25″ (286 mm) 9.25″ (235 mm) 4.5″ (114 mm)
32.0″ (813 mm)
34.0″ (864 mm)
ENGLISH
Location and Clearances
All criteria given in the following sections reflect minimum clearances.
However, each installation must also be evaluated, taking into account the
prevailing local conditions such as proximity and height of walls, and
proximity to public access areas.
The UltraTemp® Heat Pump must be placed to provide clearances on all sides for
maintenance and inspection.
1. At least 24 in. [610 mm] access must be available in the front and 12 in.
[305 mm] on all the other sides of the heat pump for service and proper air
flow. (Manufacturer’s recommendation).
3
2. If the heat pump is to be installed under a cover or under a vertical
overhang, the unit must have a minimum of five (5) feet [1.52 m] clearance
from the top of the heat pump. (Manufacturer’s recommendation).
3. Install a minimum of five (5) feet [1.52 m] from the inside wall of the
pool or spa unless the heat pump is separated from the pool or spa by a five
(5) foot [1.52 m] high solid fence or other permanent barrier. Canadian
installations require a minimum of three (3) meters [9.84 ft] from pool water.
4. Install heat pump a minimum of 6 in. [153 mm] from the wall of the house.
NO SPRINKLERS
OPEN AIR FLOW OUT
EVAPORATOR COILS
OVER HANG
5 FT min.
(1.52 m)
12″min.
(305 mm)
SLAB
12″min.
(305 mm)
SERVICE ACCESS 24″ min. (610 mm)
3″ (76 mm)
SLAB
Heat Pump Location and Clearances
6″min.
(153 mm)
AIR FLOW IN
Anchor Clamp Installation
Installation of the anchor clamps is recommended in all installations.
Installation of the anchor clamps is required in Florida (see Florida Building
Code 301.13).
Anchor clamps hold the heat pump to the equipment pad in order to withstand
high winds caused during extreme weather (i.e. hurricanes).
To install the anchor clamps:
1. Be sure the heat pump is in its permanent location on the equipment pad.
2. Place the clamps at the base of the heat pump in the four (4) locations,
shown in the image to the right.
Note: Bolts and bolt anchors are not included with the heat pump. The
installer must provide 1/4″ x 1-3/8″ stainless steel anchor bolts and the
appropriate size concrete anchor to mount the clamp to the equipment pad. Be
sure to check local codes.
3. Fit the hook of each clamp over the lip on the base panel of the heat
pump. The hook should fit between the lip of the base panel and the evaporator
coil guard.
Anchor Clamps
Anchor Clamps
Anchor Clamp Installation
ULTRATEMP® Heat Pump Installation and User’s Guide
4
Anchor Clamp Installation, Continued
4. Mark the position of the hole in each clamp on the equipment pad.
5. Use a masonry drill bit and drill a hole in the cement with a diameter as
determined by the concrete anchor, at each of the marks on the equipment pad.
The hole should be approximately 1/2-in. deep.
6. Insert a bolt anchor into each of the holes. Be sure the anchors are set
completely into the holes.
7. Position the anchor clamps so that the holes in the clamps are over the
bolt anchors.
Be sure that the clamp hooks are over the lip of the heat pump base.
8. Insert an anchor bolt through each clamp into the anchor and tighten to
secure the clamp and heat pump to the equipment pad.
AIR COIL GUARD
AIR COIL
1-3/8″ HEX BOLT (installer provided)
HEAT PUMP BASE
ANCHOR CLAMP
BOLT ANCHOR (installer provided)
CONCRETE EQUIPMENT PAD
Anchor Clamp Installation
Water Connections and Plumbing
The image below shows the standard plumbing layout with a single UltraTemp®
Heat Pump. Follow the image from right to left for the standard plumbing
sequence. Arrangement of pool system components (other than the standard
plumbing image below), and the location of the heat pump (above or below the
pool water surface) can affect the operation of the heat pump’s water pressure
switch. The pressure switch can be adjusted to accommodate this effect if the
heat pump water connections are no more than six (6) feet [1.8 m] below the
pool water surface.
See instructions for pressure switch adjustment on page 6. If the heat pump is
installed outside of this range, an external pressure switch may need to be
installed in the plumbing upstream of the heat pump. Note: Be advised that
when pool equipment is located below the pool surface a leak can result in
large-scale water loss or flooding. Pentair is not responsible for such water
loss or flooding or damage.
Automatic Flow Control Valve
The inlet/outlet header of the heat pump comes equipped with an internal
automatic flow control valve. The automatic flow control valve maintains the
proper flow through the heat pump at rates up to 120 gpm (456 lpm). If the
filter system flow rate is higher than 120 gpm (456 lpm), install a manual
bypass valve, see image below.
Note: Be advised that if your circulation pump is over 2 HP or if the total
flow exceeds 120 gpm (456 lpm), you will have to add an external bypass valve.
Excess water flow will damage the heat exchanger.
HEAT PUMP
FILTER
POOL PUMP
CHEMICAL FEEDER OR CHLORINATOR
TO POOL OR SPA
MANUAL BYPASS VALVE (Optional)
Standard Plumbing Layout
FROM POOL OR SPA
ULTRATEMP® Heat Pump Installation and User’s Guide
ENGLISH
Water Connections to the Heat Pump
2 in. Quick Connect fittings have been installed on the water inlet and outlet
connections. Filtered cool water is plumbed to the inlet, located on the right
side of the UltraTemp® Heat Pump. Heated water flows through the outlet,
located on the left side of the heat pump.
Plastic piping (PVC Schedule 40) should be connected to the heat pump. The
unions, provided with the unit, accept 2″ PVC pipe.
5
Drainage Connection to the Heat Pump
A 5/8″ x 1/2″ NPT threaded drain hose barb is included with the heat pump
union kit.
Before operating the heat pump for the first time, the drain hose barb must be
installed into the threaded drainage outlet located in the base of the heat
pump.
To install the Drain Hose Barb and Drain Hose:
1. Thread the drain hose barb into the threaded drainage outlet in the base
of the heat pump. See the image below.
2. Connect a 5/8″ garden hose to the hose barb.
3. Ensure the end of the garden hose is positioned so that drainage will flow
away from the heat pump and equipment pad.
WATER OUTLET UNION
WATER INLET UNION
Heat Pump Water Connections
Always be sure that flow requirements and pool water turnover rates can be maintained with the installation of additional heat pumps and plumbing restrictions.
DRAIN HOSE BARB 5/8″ X 1/2″ NPT
DRAINAGE OUTLET
Drain Hose Barb Installation
ULTRATEMP® Heat Pump Installation and User’s Guide
6
Water Pressure Switch Adjustment
The water pressure switch should be adjusted to turn the heater off when the
pump is off. Setting the switch to close at too low of a flow can damage the
appliance. Adjust the switch to turn the heater off, not on.
The pressure switch is preset at the factory for activation at 1.5 psi [10
kPa]. This factory setting works for most basic installations. Only adjust the
water pressure switch if the heat pump does not operate when the proper flow
is applied to unit or if the heat pump does not shut off when the filter pump
is off. Occasionally, unusual plumbing configurations or necessary
restrictions in the plumbing may cause pressure sensing problems. In these
rare situations, the plumbing system configuration may require adjustment of
the water pressure switch.
Adjustment of the pressure switch may be necessary if any part of the filter
system piping is 3 feet [0.9 m] or more above the top of the heat pump.
In general, if the heat pump is installed more than 6 feet [1.8 m] below the
pool surface, an external water flow switch must be added to the plumbing
system.
On some installations, the piping from the heat pump to the pool is very
short. The back pressure could be too low to trigger the pressure switch. If
this happens, install a directional fitting or elbow where the return line
enters the pool. This will increase back pressure for the heat pump to operate
properly. Be sure to check that the system flow is above the minimum
requirement of 30 gpm (110 lpm) after the directional fitting installation.
Be sure the pool filter is clean before making any pressure switch adjustment:
A dirty filter will restrict the water flow and the pressure switch cannot be
adjusted properly.
To adjust the pressure switch:
The following adjustment is for installations where the heat pump is below
pool water level.
1. Be sure that all valves in the system are set to allow water flow through
the heat pump. Start the filter pump.
2. Set the heat pump temperature above the actual temperature to call for
heat.Turn the heat Pump ON.
3. Once the heat pump is running, turn off the filter pump. The heat pump
should turn off immediately.
4. If the heat pump continues to operate when the filter pump is off, then
the water pressure switch needs to be adjusted.
5. Remove the heat pump’s left front panel and remove remaining right front
panel.The water pressure switch is located in the water plumbing in the lower
right corner of the heat pump.
6. Slowly rotate the adjustment wheel on the water pressure switch in a
clockwise direction until the “LOW WATER FLOW” Alarm shows on the LCD, the red
SERVICE light turns ON, and the heat pump stops.
7. Check the setting of the water pressure switch by starting and stopping
the filter pump and checking the control panel and operation of the heater
between each flow change.
8. If the water pressure switch cannot be adjusted to accommodate the
conditions listed above, an external flow switch must be added to the plumbing
system to ensure that the heat pump will not operate without the proper flow
through the heat exchanger.
The following adjustment is for installations where the heat pump is above
pool water level.
1. Be sure that all valves in the system are set to allow water flow through
the heat pump. Start the filter pump.
2. Set the heat pump temperature above the actual temperature to call for
heat. Turn the heat pump ON.
3. If the LCD shows a “LOW WATER FLOW” Alarm and red SERVICE light is present
then the water pressure switch needs to be adjusted.
4. Remove the UltraTemp® Heat Pump’s left front panel and remove remaining
right front panel. The water pressure switch is located in the water plumbing
in the lower right corner of the heat pump.
5. Slowly rotate the adjustment wheel on the water pressure switch in a
counterclockwise direction until the “LOW WATER FLOW” Alarm and red SERVICE
light vanish, time delay countdown will start.
6. Once the heat pump is running, turn off the filter pump. The heat pump
should turn off immediately.
7. If the heat pump continues to operate when the filter pump is off, turn
the adjustment wheel on the water pressure switch in a clockwise direction
until the “LOW WATER FLOW” Alarm shows on the LCD, the red SERVICE light turns
ON, and the heat pump stops.
8. Check the setting of the water pressure switch by starting and stopping
the filter pump and checking the control panel and operation of the heater
between each flow change.
9. If the water pressure switch cannot be adjusted to accommodate the
conditions listed above, an external flow switch must be added to the plumbing
system to ensure that the heat pump will not operate without the proper flow
through the heat exchanger.
ULTRATEMP® Heat Pump Installation and User’s Guide
ENGLISH
7
Multiple Unit Installation
1. Heat Pump, Heater and/or Solar Combination
In certain regions of the country it may be more economical to run a
UltraTemp® Heat Pump during the warmer months and a gas heater during the
cooler months. In some situations it may be desirable to run the heat pump in
the “Chiller” mode, if so equipped, during the hottest portion of the year and
a heater during the cooler months. The Pentair heat pump may be used in
conjunction with a gas or electric heater or any combination of heat sources
including solar. All heat sources must be plumbed in series to work correctly
and efficiently.
2. Multiple Heat Pump Connections
All plumbing on multiple heat pump installations must be done in parallel (see
next page). An equal flow of water to each heat pump is important for optimum
operation.
Note: It may be necessary to adjust the water pressure switch if a unit is
installed below the water level. Refer back to page 6 for details on when and
how to adjust the pressure switch.
Each heat pump in a multiple unit installation allows a maximum flow rate of
100 gpm (380 lpm) and requires a minimum of 30 gpm (110 lpm).
A recommended plumbing layout for a heat pump / heater / solar combination heating system for a pool / spa combination is shown below. Your system may not contain all of these components, but the basic plumbing will apply by eliminating the component in the illustration that is not a part of your system.
HEATER
12″ min. (305 mm)
POOL RETURN
HEAT PUMP
SSPPA MMAKE-UP
POOL INTAKE
CHECK VALVE
SPA RETURN
FILTER
POOL DRAAIN
SPA INTAKE
SSPA DRAIN
PUMP
Heater and/or Solar Combination
CHECK VALVE
FRFROOMMSSOOLLAARR
TO SOLAR
ULTRATEMP® Heat Pump Installation and User’s Guide
8 Multiple Unit Installation (cont.)
6″ (153 mm)
12″ (305 mm)
To Pool
Extend 12″ (305 mm) past end heater inlet for hydraulic balancing Flow Meter
24″ (610 mm)
2″ PVC Pipe
Check Valves are optional on heater inlets but will help system balancing
Extend 12″ (305 mm) past end heater inlet for hydraulic balancing
OPTIONAL 2″ Check Valve Bypass
Flow Meter
60 GPM (220 lpm) Minimum
Minimum 2″ PVC Pipe
Pool Pump
Two Heat Pump Plumbing Layout
6″ (153 mm)
12″
(305 mm)
24″ (610 mm) min. clearance for service access.
2″ PVC Pipe
2″ PVC Pipe
2″ PVC Pipe
Extend 12″ (305 mm) past
end heater inlet for hydraulic
balancing To Pool
3″ PVC Pipe
3″ PVC Pipe
Flow Meter
3″ Ball Valve Bypass
Minimum 3″ PVC Pipe
2″ PVC Pipe
Check Valves are optional on heater inlets but will help for system balancing
Extend 12″ (305 mm) past end heater inlet for hydraulic balancing
Flow Meter
120 GPM (456 lpm) Minimum
Pool Pump
Four Heat Pump Plumbing Layout
ULTRATEMP® Heat Pump Installation and User’s Guide
ENGLISH
9
Electrical Connections and Wiring
RISK OF ELECTRICAL SHOCK OR ELECTROCUTION. This heat pump contains wiring that
carries high voltage. Contact with these wires could result in death or
serious injury to pool or spa users, installers, or others due to electrical
shock, and may also cause damage to property. Always disconnect power circuit
before connecting the heat pump.
Label all wires prior to disconnection when servicing controls. Wiring errors
can cause improper and dangerous operation. Verify proper operation after
servicing.
General Information
Wiring connections must be made exactly as shown in the wiring diagram found
on the inside of the heat pump access panel; see the wiring diagrams on pages
10-11.
The UltraTemp® Heat Pump must include a definite means of grounding and
bonding. There is a ground lug inside the heat pump electrical compartment and
a bonding lug on the left side of the heat pump.
Bonding
The National Electrical Code and most other codes require that all metallic
components of a pool structure, including reinforcing steel, metal fittings,
and above ground equipment be bonded together with a solid copper conductor
not smaller than 8 AWG. For Canada, a 6 AWG or larger solid copper bonding
conductor is required.. The heat pump, along with pumps and other pool
equipment must be connected to this bonding grid. A bonding lug is provided on
the left side of the heat pump to ensure this requirement is met.
This heater must be connected to a bonding grid with a solid copper wire not
smaller in diameter than 8 ga. For Canadian installations a solid copper wire
not smaller in diameter than 6 ga should be used.
Main Power
Electrical wiring to the heat pump must be in accordance with the latest
edition of the National Electric Code (NEC), ANSI/National Fire Protection
Association (NFPA) 70 in the United States, and in Canada, the Canadian
Electrical Code (CEC) C22.1, unless local code requirements indicate
otherwise. All wiring must be done by a certified or qualified electrician.
The following is the procedure to wire the heat pump to the electrical source:
Be sure the power to the circuit for the heat pump
is turned off.
1. Remove the front left panel of the heat pump cabinet, (you do not need to
remove the star-head screw at the top left corner).
2. Remove the service panel to the heat pump electrical compartment. (Front
left corner of unit)
3. Electrical supply lines must be run through watertight conduit. Run the
wires and conduit from the power source and connect them to the conduit
connection on the left side of the heat pump.
4. Connect the power leads to the bottom terminals on the main compressor
contactor as shown in the wiring diagram.
5. Verify that all other contactor wires are secure, they may have loosened
during shipment.
6. Connect the ground wire to the ground lug provided on the bottom of the
electrical compartment.
7. Replace the service panel and reinstall screws to hold it in place.
8. Replace the front left panel.
9. Connect a copper bonding wire (8 AWG) (6 AWG in Canada) to the bonding lug
on the left side of the heat pump.
ULTRATEMP® Heat Pump Installation and User’s Guide
10
Wiring Diagram (Single Phase 50Hz/60Hz)
INPUT/OUTPUTS:
A: FLOW B: HI PRESSURE C: LOW PRESSURE D: FAN E: AUTOSET (optional) F:
COMPRESSOR G: REVERSING VALVE
(*) NOTE: Heat pumps manufactured after 5/9/22 are not equipped with the AutoSet feature. The AutoSet Accessory Kit (P/N 473603z) may be purchased separately.
ULTRATEMP® Heat Pump Installation and User’s Guide
LABEL P/N 473073 REV. J
ENGLISH
24 VAC
11 Wiring Diagram (Three Phase 60Hz)
J8 RS-485
INTELLITOUCH® CONTROL SYSTEM
CONNECTION
HEAT PUMP CONTROL BOARD
FLO W HI PRES LO W
PRES T1HERM T2HERM FAN CRVOEAVLMEVPRERSEISNSGO R
INPUT SWITCHES
J9
WTR TEMP
J4
DEF TEMP
J5
3 – WIRE REMOTE
TERM.
PWR J7
OUTPUTS J3
24 VAC
SPA COM POOL
YELLOW
10K ohm Thermistors
TBL
BLUE
GREEN
1
2
BLUE
WHITE 3 WHITE YELLOW
WHITE 4 WHITE
BLACK 5 BLACK
BLACK 6 BLACK
RED 7 RED
RED 8 R ED
Water Pres Sw Hi Ref Pres Sw Lo Ref Pres Sw
WHITE PURPLE
TBR
1
2
3
4
5
BLACK BLACK
6
Optional Reversing Valve
BLACK
BLACK
WHITE PURPLE
Transformer
COM
ORANGE
Y ELLOW
YELLOW/BLUE GREEN
Y-Out
Y
C
Phase Prot ect ion Devi ce
L1
L2
L3
RED ORANGE/BLACK
Comp ress or
GRAY
T2
T1
T3
RED BLACK PURPLE
PURPLE
L1
L2
L3
CFoiltmerpPruemsspor Conttaaccttoorr
T1
T2
T3
BLUE BROWN
RED RED PINK
GRAY TAN
BLACK ORANGE
YELLOW/BLUE BLUE
208V 240V BLACK
RED
BLACK
Fan
GREEN
BROWN
TAN
C
Fan
Relay
WHITE
NO NC
BROWN
Capacitor
PINK
BROWN
Inco mi ng 230 VAC 60 Hz
GREEN
3 Phase Power Connection
Note: If red LED is on, swap any two phases.
LABEL P/N 474022 REV. D
ULTRATEMP® Heat Pump Installation and User’s Guide
12
CONNECTING TO AN AUTOMATION SYSTEM
Remote Operation
The UltraTemp® Heat Pump may be connected to an automation system via the
remote spade terminals on the back of the control board (see page 12-13) or
via the RS-485 communication connector on the back of the control board (see
page 14-15). Refer to the IntelliTouch® or EasyTouch® Control System
installation and user’s guide for more information.
Note: Remote connection via the RS-485 connector is only available on
IntelliTouch and EasyTouch software version 1.11 or higher. All other
automation packages must connect via the ¼ in. “Spade” terminals (spade
terminals not supplied).
Relay Remote Controls
Electrical wiring must be in accordance with the latest edition of the NEC
(NFPA 70) in the United States and CEC (CSA 22.1) in Canada, unless local code
requirements indicate otherwise.
To connect remote control equipment to the heat pump, perform the following
steps:
1. Turn off the power to both the remote pool/spa control system and the heat
pump.
2. Remove the front left panel of the heat pump cabinet, (you do not need to
remove the star-head screw at the top left corner).
3. Remove the electrical service panel to the heat pump. Remove the 4 bezel
retaining screws from above the electrical compartment and rotate the bezel
downward. This will allow you to access the Remote terminals on the back of
the heat pump control board for the remote control installation.
4. Run the wires from the pool/spa remote control system into the upper
electrical compartment.
5. Connect the wiring from the pool/spa remote control system to the heat
pump remote control terminals using ¼ in. “Spade” connectors as shown in the
image below.
6. Rotate the bezel back upwards into position and reinstall the 4 retaining
screws.
7. Replace the electrical service panel.
8. Replace the front left panel.
9. Restore power to the heat pump and the pool/spa remote control system.
10. Press the MENU SELECT button repeatedly to scroll to the Remote Mode
screen. Toggle the selection by pressing one of the arrows until the screen
displays “Relay”.
11. Turn on the heat pump.
PIN 2 (Green)
J8 RS-485 INTELLITOUCH CONNECTION
PIN 3 (Yellow)
Heat Pump Control Board
FLOW HI PRES LOW
PRES FAN CPOUMMP RVEAVLEVPRERSEISNSGOR
INPUT SWITCHES
J9
WTR TEMP
J4
DEF TEMP
J5
THERM1 THERM2
3 – WIRE REMOTE
TERM.
SPA COM POOL
PWR J7
24 VAC
OUTPUTS J3
ULTRATEMP® Heat Pump Installation and User’s Guide
¼ in. “Spade” connectors
ENGLISH
13
Connecting the Heat Pump to the IntelliTouch® or EasyTouch® Control System Load Center via the Heat Pump Spade Terminals
To connect the UltraTemp® Heat Pump cable to the Personality Board in the
IntelliTouch or EasyTouch Load Center:
1. Turn off the main system power before making any connections.
2. Unlatch the front door spring latches, and open the front door of the
IntelliTouch or EasyTouch Load Center.
3. Loosen the two retaining screws from the top of the control panel and
lower the control panel down to access the Personality Board.
4. Run a UL approved conductor cable from the heat pump to the Load Center.
5. Route the cable up through the low voltage raceway located on the left of
the Load Center to the Personality Board, see image below.
6. Insert the UltraTemp cable plug onto the gas heater terminal connector,
located on the left side of the Personality Board.
7. If the heat pump is used in conjunction with a gas heater, use a 520403
Dual Heater Relay Kit. Plug the heat pump relay connector onto the SOLAR
Terminal on the top center of the Personality Board. Follow the Dual Heater
Relay Kit instructions for further set-up details. Be sure to install solar
temperature sensor as per instructions.
8. Lift the control panel up into position and secure with the two screws.
9. Connect the cable from the IntelliTouch or EasyTouch Load Center to the
heat pump remote control terminals using ¼ in. “Spade” connectors, Refer to
previous page for wiring instructions.
Note: Solar temperature sensor could be left loose in load center. The
automation system does not use the temperature reading but just looks for
resistance.
A disconnecting means must be located within sight from the equipment and at least 5 feet (1.52 m) from the inside walls of the pool, spa or hot tub.
BLK
IntelliTouch Screw Terminal COM PORT (J7 / J8)
1
COMMUNICATION PORT
Pin Configuration for connecting IntelliFlo to IntelliTouch: Strip back the
cable conductors 1/4″. Insert the two wires into either of the
GRN
2
COM PORTS (J7 and J8) screw terminals. Secure the wires with the screws.
YEL
3
RED
4
Note: Multiple wires may be inserted into a single screw terminal. A communication expansion module with 3 extra COM ports and 4 IntelliFlo pump ports is available (P/N 520818).
·IntelliFlo: Connect pin 6 (green) to IntelliTouch screw terminal pin 2 (green)
·IntelliFlo: Connect pin 7 (yellow) to IntelliTouch screw terminal pin 3 (yellow)
INDOOR CONTROL (AND/OR) RF TRANSCEIVER (AND/OR) iS10 SPA-SIDE REMOTE.
IntelliFlo® Cable Pin Configuration
Pin 6 (Green)
Pin 7 (Yellow)
IntelliTouch/EasyTouch Load Center Wiring Diagram
TEMP. SENSORS HAVE NO POLARITY. RED/BLK WIRES ARE INTERCHANGEABLE.
ULTRATEMP® Heat Pump Installation and User’s Guide
14
Connecting the Heat Pump to the IntelliTouch® or EasyTouch® Control System Load Center via the RS-485 Connector
Switch the main power off to the IntelliTouch® or EasyTouch® load center
before servicing.
The UltraTemp® Heat Pump can be controlled by an IntelliTouch or EasyTouch
system via the RS-485 communication cable. In this configuration, IntelliTouch
or EasyTouch overrides preset Temperature Set points on the heat pump.
The transfer of this data takes several seconds and causes a delay from when
the command is given from the IntelliTouch or EasyTouch indoor control panel
until the heat pump physically responds. This happens automatically but may
take 1-2 minutes to complete.
Note: Heat pump control board set points will be shown as “N/A” and will be
functionality disabled. For more information, refer to the IntelliTouch User’s
Guide (P/N 520102) or the EasyTouch User’s Guide (P/N 520584) or the EasyTouch
Wireless System User’s Guide (P/N 520688).
Connection from heat pump board to the IntelliTouch or EasyTouch system is via
the optional four-wire cable (P/N 520199).
To connect the heat pump board cable to the IntelliTouch or EasyTouch load
center:
1. Unlatch the IntelliTouch or EasyTouch load center front door spring
latches, and open the front door.
2. Remove the cover-panel screws securing the high voltage cover-panel, and
remove it from the enclosure.
3. Loosen the two control panel access screws and fold down the outdoor
control panel.
4. Insert the four-wire cable into plastic grommet on the bottom of the
enclosure and route the wire up through the low voltage raceway to the
Personality board.
5. Strip back the cable conductors ¼ in. Insert the wires into either of the
COM PORTS (J7 and J8) screw terminals located on the left side of the
Personality board. Secure the wires with the screws. For wiring details, refer
to the pin configuration as shown on page 15.
Note: Multiple wires may be inserted into single screw terminal.
6. Close the IntelliTouch control panel and secure it with the two access
screws.
7. Install the high voltage panel cover and secure it with the two retaining
screws.
8. Close the load center front door and secure with the two latches.
9. Switch power on to the IntelliTouch load center.
Personality Board
Low Voltage Raceway
Plastic Grommet
Access Screw
Cover Panel Screw
(Cover Panel not shown)
IntelliTouch Load Center
ULTRATEMP® Heat Pump Installation and User’s Guide
ENGLISH
15
Pin Configuration for the Heat Pump Control Board to IntelliTouch® Control System
1. Heat Pump Control Board: Connect pin 2 (green) to IntelliTouch screw
terminal pin 2 (green).
2. Heat Pump Control Board: Connect pin 3 (yellow) to IntelliTouch screw
terminal pin 3 (yellow)
IMPORTANT — Do NOT use pin 1 (black) or pin 4 (red) on the AutoSet board or the IntelliTouch mother board.
IntelliTouch COM PORT (J7/J8)
screw terminal
IntelliTouch Screw Terminal
COMMUNICATION PORT
COM PORT (J7 / J8)
Pin Configuration for connecting IntelliFlo® to IntelliTouch®:
BLK
1
Strip back the cable conductors 1/4″. Insert the two wires into either of the
GRN
2
COM PORTS (J7 and J8) screw terminals. Secure the wires with the screws.
YEL
3
RED
4
Note: Multiple wires may be inserted into a single screw terminal. A communication expansion module with 3 extra COM ports and 4 IntelliFlo pump ports is available (P/N 520818).
· IntelliFlo: Connect pin 6 (green) to IntelliTouch screw terminal pin 2 (green)
· IntelliFlo: Connect pin 7 (yellow) to IntelliTouch screw terminal pin 3 (yellow)
INDOOR CONTROL (AND/OR) RF TRANSCEIVER (AND/OR) iS10 SPA-SIDE REMOTE.
IntelliTouch screw terminal
connector 2 (GRN)
AutoSet Board (4-wire cable) GREEN (PIN 2)
3 (YEL)
YELLOW (PIN 3)
PIN CONFIGURATION
PIN 2 (Green)
J8 RS-485 INTELLITOUCH CONNECTION
PIN 3 (Yellow)
Heat PumHepatCPoumntproCol nBtrooal Brdoard
INPUT SWITCHES
J9
WTR TEMP
J4
DEF TEMP
J5
THERM1 THERM2
3 – WIRE REMOTE
TERM.
SPA COM POOL
PWR J7
24 VAC
OUTPUTS J3
FLOW HI PRES LOW
PRES FAN CRPVEOUAVLMMEVPPRERSEISNSGOR
Connecting the IntelliTouch or EasyTouch to Heat Pump
1. Turn off the power to both the remote pool/spa control system and the
UltraTemp® Heat Pump.
2. Remove the front left panel of the heat pump cabinet, (you do not need to
remove the star-head screw at the top left corner).
3. Remove the electrical service panel to the heat pump. Remove the 4 bezel
retaining screws from above the electrical compartment and rotate the bezel
downward. This will allow you to access the Remote terminals on the back of
the heat pump control board for the remote control installation.
4. Run the wires from the pool/spa remote control system into the upper
electrical compartment.
5. Connect the wiring from the IntelliTouch Personality Board COM PORT to the
RS-485 IntelliTouch connection (J8) on the heat pump control Board. Connect
the green wire to J8 pin 2 and yellow wire to J8 pin 3. Do NOT use pin 1 (red)
or pin 4 (black) wires.The connections are shown in the image above.
6. Rotate the bezel back upwards into position and reinstall the 4 retaining
screws.
7. Replace the electrical service panel.
8. Replace the front left panel.
9. Restore power to the heat pump and the pool/spa remote control system.
10. Press the MENU SELECT button to scroll to the Remote Mode screen. Toggle the selection by pressing one of the arrows until the screen displays “RS-485.”
11. Once the heat pump has been correctly configured, a “heartbeat” indicator will appear on the main screen each time a message is received from the automation system.
- POOL HEATING F
SET= N/A ACT= 74
Heartbeat Indicator
Note: If the system is put into Service Mode at the automation control panel the heat pump will neither heat nor cool, although it will remain powered on.
ULTRATEMP® Heat Pump Installation and User’s Guide
16
OPERATING THE HEAT PUMP
Do not use this heat pump if any part has been under water. Immediately call a qualified service technician to inspect the heater and replace any part of the control system which has been under water. Keep all objects off the top of the heat pump. Blocking air flow could damage the unit and may void the warranty.
ATTENTION – INITIAL START UP PRECAUTIONS
After the water pressure switch is activated there is a one minute temperature
sensing delay then if there is a call for heat or cool the fan will turn on
and there will be an additional 5 minute delay for the compressor to start. Be
sure that there is water in the pool and that the surface level is above the
skimmer or other inlets of the pool’s filter system. The pool pump must be on
and water flowing through the heat pump for it to operate. With any new pool
or spa installation, operate the filter pump with the heat pump off long
enough to completely clean the water. This will remove any installation
residue from the water. Clean the filter at the end of this operation before
starting the heat pump. When raising the temperature of a cold pool, program
the time clock to run the pump continuously. This lets the filter system and
heat pump operate continuously until the water reaches the temperature setting
on the temperature control. When that happens, the heat pump will
automatically shut off, but the filter pump will keep running.
Swimming Pool Energy Saving Tips
It is important to note that an UltraTemp® Heat Pump will not heat a pool as
fast as a large gas or electric pool heater. If the pool water is allowed to
cool significantly, it may take several days to return to the desired swimming
temperature.
For weekend use, it is more economical to maintain the water temperature at or
near the desired temperature. For extended non-use, turn the heat pump
completely off or decrease the temperature setting of the control several
degrees to minimize energy consumption.
Pentair offers the following recommendations to help conserve energy and
minimize the cost of operating your heat pump without sacrificing performance.
1. The American Red Cross recommends a maximum water temperature of 78°F
[25°C]. Use an accurate pool thermometer. A difference of 4°F. [2°C] , between
78°F and 82°F [26°C and 28°C], will significantly increase energy consumption.
2. Carefully monitor the water temperature of your pool in the summertime.You
can reduce heat pump usage due to warmer air temperatures.
3. During the winter or when on vacation for longer than a week, turn off the
heat pump.
4. Find the proper setting on the heat pump temperature control and use the
Keypad Lock function to discourage further adjustments.
5. Where possible, shelter the pool from prevailing winds with well-trimmed
hedges or other landscaping, cabanas, or fencing.
6. Pentair recommends the use of a pool cover. Besides providing a valuable
safety feature, a pool cover will reduce heat loss, conserve chemicals, and
reduce the load on filter systems.
Heat Pump Control Panel Overview
1. ON/OFF button Turns the heat pump ON and OFF.
2. MENU SELECT button Displays Operator Menu Screens; also used to scroll
through these menus.
3. POOL/SPA button If pressed once, the current heat, cool or auto mode
will be displayed along with the active set point, pool or spa.
Pressing again will toggle between the pool or spa set point screens. The
operator can also toggle between the pool and spa set point by using the UP
and DOWN arrows.
4. UP and DOWN Arrow buttons The UP and DOWN arrows will raise or lower the
temperature set point if pressed while the run screen is displayed. They are
also used to scroll through the various parameter values on the Operator Menus
and Service Menu screens.
5. LCD SCREEN Displays water temperature, set point temperature and heat
pump parameters.
6. ON Light Shows the heat pump is on.
7. SERVICE Light Lit if alarm condition exists.
POOL IDLE °F
SET = 78
ACT = 78
ON SERVICE
ON / OFF
MENU SELECT
POOL / SPA
PRESS ON/OFF TO START SELECT POOL or SPA
SET WATER TEMPERATURE
ALLOW 5 min. FOR START UP
ULTRATEMP® Heat Pump Installation and User’s Guide
Heat Pump Control Panel
ENGLISH
Operator Menu Tree Guide
17 Navigating the Operator Menu Screens
(Press MENU SELECT Button)
Press the MENU SELECT button to view each screen. While in the menu screens, if no activity is detected after 15 seconds, the main screen is displayed.
POOL IDLE/HEAT/COOL SET= ACT=
SPA IDLE/HEAT/COOL SET= ACT=
HEAT / COOL / AUTO
SET TO – H/C/A
1. Pool and Spa Run Screens Displays whether the heat pump is idle, heating or cooling and if the Pool or Spa set point is active. Displays the water temperature set point and the actual measured water temperature.
-
- Heat or Cool Mode Selection Screen
This screen is only shown on Heat-and-Cool heat pumps. This screen allows the operator to switch the heat pump between Heat-only, Cool-only and Auto Heat/Cool modes.
3. Heat Pump Timer Screen This feature is an adjustable timer to allow the heat pump to run (green light ON) for a predetermined amount of time and then turn OFF (green light OFF).
- Heat or Cool Mode Selection Screen
HEAT PUMP RUNTIME REMAINING = NONE
REMOTE MODE OFF/RELAY/RS-485
AUTOSET
**
HEAT/COOL/AUTO
OVERRIDE IS ON/OFF
4. Remote Mode Screen Allows the operator to select the Remote mode, Off,
Relay or RS-485 (serial). In RS-485 Remote mode, the heat pump is controlled
by an automation controller. The local Pool and Spa set points are not active
(displayed as “N/A”) in this mode.
** 5. AutoSet On/Off Screen
This screen is only shown if the AutoSet mode is enabled in the Service Menu
Tree; it allows the operator to turn the AutoSet mode On and Off. AutoSet mode
energizes a contactor for one cycle and starts a remote filter pump which
allows the heat pump to heat or cool the water as necessary.
EXTEND
**
HEAT/COOL/AUTO
OVERRIDE IS ON/OFF
RESTART / PUMP START / ***
SENSING WATER TEMP DELAYS
SUCTION TEMP ACTUAL = ___
** 6. Extend On/Off Screen
This screen is only shown if the Extend mode is enabled in the Service Menu
Tree; it allows the operator to turn the Extend mode On and Off. Extend mode
energizes a contactor for one cycle and starts a remote filter pump which
allows the heat pump to heat or cool the water as necessary.
* 7. Time Delay Screen
If the heat pump is waiting on any restart, pump start, or sensing water
temperature delays, this screen shows how much delay time is left.
** 8. Suction Temperature Screen
Shows the suction line temperature of the refrigerant. This screen appears if
the Defrost is enabled.
ALARM STATUS
HEAT/COOL/AUTO MODE POOL/SPA
- Menu appears only if Heat and Cool mode is enabled
at the factory.
** Menu appears only if AutoSet or Extend is enabled in the
Service menu.
* Menu appears only if a delay is active. ** Menu appears only if Defrost is enabled in the Service menu.
9. Alarm Screen Shows if an alarm condition is present. If no alarms are
present the screen will display ALARM STATUS NONE. The control board has the
ability to store a 30 Alarm history of previous alarms that have occurred. At
the alarm status screen, press the DOWN arrow. The first alarm will be the
most recent alarm that has occurred. Successive presses (up to 30) of the DOWN
arrow will display the alarm history in the order of occurrence. The operator
can scroll back up using the UP button. There is an option to erase the
history.
10. Operation Mode Screen Displays whether the heat pump is in Heat, Cool or
Auto mode. It also displays whether the Pool or Spa set point is active. The
active set point can be switched between Pool and Spa by using the UP and DOWN
arrows.
ULTRATEMP® Heat Pump Installation and User’s Guide
18
Using the Control Panel
Starting and Stopping the Heat Pump
The UltraTemp® Heat Pump is started and stopped with the ON/ OFF button.
1. Starting – With power supplied to the heat pump, press the ON/ OFF button
to start the heat pump. The ON light should be lit.
2. Stopping – Press the ON/OFF button to stop the heat pump; the ON light
will turn off. The screen shown below will be displayed temporarily.
PENTAIR AQUATICS HEAT PUMP OFF
Changing the Set Point (Temperature)
The control board has two independently adjustable temperature set points. One
is for the pool temperature control and the other is for the spa temperature
control. The active mode of operation (Pool or Spa) is defined as the “active”
set point.
1. Press the MENU SELECT button repeatedly until the associated run screen is
displayed. Press the UP or DOWN arrows to adjust the pool or spa temperature
set point. SET= – Set point ACT= – Actual measured water temperature
2. The screen automatically returns to the active run screen after 15 seconds
of keypad inactivity.
POOL IDLE/HEAT/COOL SET= ACT=
Heat, Cool, and Auto Modes
Certain models have the ability to both heat and cool. These heat pumps can be
setup to operate in any one of three modes (Heat Only, Cool Only, or Auto Heat
and Cool).
In Auto mode, the heat pump automatically switches between heat and cool based
on whether the water temperature is below or above the active set point.
1. If the cooling option is available, press the MENU SELECT button
repeatedly until the Heat/Cool/Auto screen displays.
2. Press the UP or DOWN arrows to scroll through the heat, cool and auto
options. The last option shown on the display becomes active.
Heat Pump Timer
This feature is an adjustable timer to allow the heat pump to run for a
predetermined amount of time (green light ON) and then turn OFF (green light
OFF). During the selected time frame, the green light is ON and the heat pump
functions in the normal mode of operation. When time expires the green light
turns OFF and the heat pump turns off. Countdown time is in hours and minutes.
To activate the Heat Pump Timer: 1. Press MENU SELECT repeatedly until the
Heat Pump Timer
screen is displayed. 2. Press UP or DOWN arrows to set the amount of time
(range
of 10 minutes to 99 hours). Timer adjusts in increments of 10 minutes. If the
heat pump is not already on, setting the timer will activate and start the
heat pump.
ULTRATEMP® Heat Pump Installation and User’s Guide
3. The user can also change the time while it is active using the arrow
buttons, but only if Remote mode is OFF. Setting Remote Mode to RELAY or
RS-485 disables the Heat Pump Timer at the control panel.
4. Any RS-485 communication received will reset the timer to zero. The RS-485
overrides the Heat Pump Timer operation.
5. The timer can be disabled by pressing the DOWN arrow and POOL/SPA buttons
at the same time, or by pressing the ON/ OFF button.
HEAT PUMP RUNTIME REMAINING = NONE
Relay Remote
In Relay Remote operation, the heat pump is started and stopped by remote
relays which are connected to the remote POOL, COMMON and SPA quick connect
terminals on the back of the control board. When conductivity is provided
between the POOL and COMMON terminals or the SPA and COMMON terminals, the
heat pump will start. All other features and functions (except for the Heat
Pump Timer) are still active. The heat pump will not heat above 104°F or cool
below 45°F (40°C – 7.2°C).
To activate the Relay Remote Mode: 1. Press MENU SELECT repeatedly until the
Remote Mode
screen is displayed. Once displayed, press the UP or DOWN arrows to select
RELAY. The last option shown on the display becomes active.
2. Press MENU SELECT repeatedly until the Heat/Cool/Auto Mode Screen is
displayed. Press the UP or DOWN arrows to toggle between HEAT, COOL and AUTO.
Select HEAT or COOL. AUTO is not a valid selection while the heat pump is in
Relay Remote mode operation.
REMOTE MODE RELAY
RS-485 Remote (Serial Cable)
See IntelliTouch® or EasyTouch® Control System Installation User’s Guides for
additional setup instructions. In RS-485 Remote mode, the heat pump is started
and stopped via a serial RS-485 communications link with a Pentair automation
controller. This means the remote automation controls override the heat pump’s
local set point. The high and low temperature faults are still active; the
heat pump will not heat above 104°F or cool below 45°F (40°C – 7.2°C). Note:
If the system is put into Service Mode at the automation control panel the
heat pump will neither heat nor cool, although it will remain powered on.
To activate the RS-485 Remote mode: 1. Press MENU SELECT repeatedly until the
Remote mode
screen is displayed. Once displayed, press the UP or DOWN arrows to select
RS-485.
REMOTE MODE RS-485
To use the RS-485 Remote mode, the Intell Address screen from the Service Menu
Tree must be assigned to the proper address. One (1) is the most commonly
used.
ENGLISH
The Intell Address must match the address assigned to the heat pump. The heat
pump address can be edited from the Service Menu as described below:
1. Press the UP and DOWN arrows simultaneously. The Language Selection screen
should be displayed.
LANGUAGE/IDIOMA SELECTED – ENGLISH
2. Press the MENU SELECT button repeatedly until the Intell Address screen displays. Press the UP or DOWN arrows to select the address used in the automation controller. The last address shown on the display will become active.
INTELL ADDRESS ADDRESS = 1-16
3. Once the heat pump has been correctly configured, a “heartbeat” indicator will appear on the main screen each time a message is received from the automation system.
- POOL HEATING F
SET= N/A ACT= 74
Heartbeat Indicator
AutoSet
Heat pumps manufactured after 5/9/22 are not equipped with the AutoSet
feature. The AutoSet Accessory Kit (P/N 473603z) may be purchased separately.
The AutoSet feature periodically energizes a contactor connected to a filter
pump. This allows the heat pump to start and stop the filter pump independent
of the time clock, allowing the heat pump to circulate water and sense water
temperature. Enable this feature any time the filter pump is off.
When the temperature is not as desired, the heat pump will start and run until
the water reaches the desired temperature. The filter pump and heat pump will
then stop.
AutoSet allows you to set the time interval between the end of the circulation
cycle and when the heat pump reactivates the filter pump to sense the water
temperature.
To enable the AutoSet feature: 1. Ensure the filtration pump is wired in
parallel with a
mechanical time clock, using the auxiliary relay supplied in the high voltage
power panel of the heat pump.
2. Press the MENU SELECT button repeatedly until the AutoSet screen is
displayed.
3. Press the UP or DOWN arrows to toggle between ON and OFF.
4. Set the interval (1-4 hours) from the Pump Start Time menu within the
Service Menu tree to control when the heat pump sends a signal to check the
water temperature.
If you (1) select a Pump Start Time interval of four hours, (2) the AutoSet
feature is enabled and (3) AutoSet Override is ON, this is the sequence of
events that will happen:
1. The heat pump displays a countdown window after the filter pump shuts off.
PUMP START DELAY REMAINING 4:00
19
2. After 4 hours, the heat pump will activate and start the filter pump to
sense the water temperature.
3. If the water temperature has fallen below the programmed Set Point, the
heat pump will activate and begin heating the pool. If the water temperature
is above the Set Point, the heat pump and filter pump will shut off.
4. When the water circulation pump shuts off, the heat pump will reset, begin
the countdown interval and display `Pump Start Delay’.
5. The heat pump will continue this cycle each time the filter pump is shut
off.
6. Once the time clock restarts the filter pump, the heat pump will stop the
AutoSet feature and resume normal operation.
Intermatic T104 Timer
CLOCK MOTOR
240V SUPPLY
GROUND LINE 1 LINE 2
A
1
2
3
4
GROUND
AutoSet Contactor
Notes: 1. Mechanical timer not provided with
heat pump. 2. Example only; other timers will be
similarly wired. 3. Ensure electrical power lines are not
crossed when making connections.
AutoSet Contactor to Mechanical Timer Wiring
Extend
The Extend feature can energize a contactor connected to a filter pump. This
allows the heat pump to start and stop the filter pump independent of the time
clock, allowing the heat pump to circulate water and sense water temperature.
When the temperature is not as desired, the heat pump will start and run until
the water reaches the desired temperature. The filter pump and heat pump will
then stop.
To enable the Extend feature: 1. Ensure the filtration pump is wired in
parallel with the
mechanical time clock and the auxiliary relay installed on the high voltage
panel of the heat pump.
2. Press the MENU SELECT button repeatedly until the Extend screen is
displayed.
3. Press the UP and DOWN arrows to toggle between ON and OFF.
If you have the Extend feature enabled and the Extend Override set to ON, this
is the sequence of events that will happen:
1. When the filter pump shuts off, the heat pump immediately senses water
temperature.
2. If the water temperature has fallen below the programmed Set Point, the
heat pump will start the filter pump and begin heating the pool. If the water
temperature is above the Set Point the heat pump and filter pump will shut
off.
3. Once the time clock restarts the filter pump, the heat pump will stop the
Extend feature and resume normal operation.
ULTRATEMP® Heat Pump Installation and User’s Guide
20
Timers And Delays
1. Water Sensing Timer One (1) minute timer to allow water from the pool to
reach the UltraTemp® Heat Pump before acquiring temperature.This timer
initiates when water first begins to run from stopped or low water flow
conditions or when the heat pump is turned ON. Countdown time is in Minutes
and Seconds.
SENSING WATER TEMP REMAINING = 1:00
2. Restart Delay Timer Five (5) minute timer is a protection feature for the
heat pump’s compressor. This extends the life of the compressor by not
allowing it to cycle on and off rapidly, (i.e. adjusting set point up and down
around actual temperature). Countdown time is in minutes and seconds.
RESTART DELAY REMAINING = 5:00
3. Defrost Delay Timer Fifteen (15) minute timer where the Heat pump is in
Defrost operation. Countdown time is in minutes and seconds. Refer to page 22
for more details on the defrost cycle.
DEFROST DELAY REMAINING = 15:00
4. Pump Start Delay One to four (1-4) hour timer used in conjunction with the
AutoSet feature. Counts down the time until the control board will energize
the internal contactor in the heat pump. Countdown time is in hours and
minutes. See AutoSet section for more details.
PUMP START DELAY REMAINING 4:00
5. Heat Pump Runtime Timer This feature is an adjustable timer to allow the
heat pump to run (green light ON) for a predetermined amount of time and then
turn OFF (green light OFF). During the selected time frame the green light is
ON and the heat pump will function in the normal mode of operation and/or the
operator can change set points, functions, etc. The heat pump’s green light
will turn OFF and the heat pump will stay OFF when time expires.
HEAT PUMP RUNTIME REMAINING = NONE
Control Panel Alarm Messages
HIGH WATER TEMP
Water temperature is above 107°F [41.7°C].
LOW WATER TEMP
Water temperature is below 40°F [4.4°C].
LOW WATER FLOW
The pressure switch sensing water flow is open.
REMOTE POOL/SPA
Pool and Spa relay remote inputs are simultaneously energized.
WATER THERM SHORT
Water temperature thermistor circuit shorted.
WATER THERM OPEN
Water temperature thermistor circuit open.
SUCTION TH SHORT
Defrost thermistor circuit shorted
SUCTION TH OPEN
Defrost thermistor circuit open.
LOW AMBIENT TEMP
Air temperature is too low for heat pump operation.
BROWNOUT
The 24 VAC supply voltage to the control board is low.
HIGH REFRIG
Refrigerant high pressure switch is open.
LOW REFRIG
Refrigerant low pressure switch is open.
SERIAL COMM LOST
Control board has not received a message from the automation controller for two (2) minutes.
FIVE ALARMS
Indicates that five (5) faults have occurred in one (1) hour. This fault will automatically reset in one (1) hour or can be manually reset by pressing the ON/OFF button.
ULTRATEMP® Heat Pump Installation and User’s Guide
Service Menu Tree Guide
21 Navigating the Service Menu Screens
(Press UP and DOWN Arrows Simultaneously) Press the UP and DOWN arrows simultaneously. If no activity is detected after 15 seconds, the display will return to the main screen.
ENGLISH
LANGUAGE – IDIOMA – LANGUE ENGLISH / ESPANOL / FRANCAIS
1. Language Selection Displays the language selected. Select either English, Spanish or French using the UP and DOWN arrows.
SOFTWARE VERSION REV. ____
2. Software Revision Displays the software revision level loaded on the control board.
INTELL ADDRESS ADDRESS = 1-16
**
PUMP START TIME TIME = 1 – 4 HRS
3. Intell Address Heat Pump RS-485 Communications Address which must match the address used in the IntelliTouch or EasyTouch automation controller being communicated with. Adjustable from 1 to 16 using the UP and DOWN arrows.
PUMP START DELAY TIME = 0 – 5 MINS
** 4.
Pump Start Time This displays the period at which the heat pump will close the AutoSet contactor to start the filter pump. Adjustable from 1 to 4 hours using the UP and DOWN arrows.
TEMPERATURE SCALE FAHRENHEIT / CELSIUS
WATER TEMP OFFSET OFFSET = -2 TO +2
DEFROST ENABLE / DISABLE
5. Pump Start Delay Displays the time period between heat pump start cycles.
Adjustable from 0 to 5 minutes using the UP and Down arrows.
6. Temperature Scale Determines if the water temperature actual reading and
set point is displayed in degrees Fahrenheit or Celsius. Adjusted between
Fahrenheit and Celsius using the UP and DOWN arrows.
AUTOSET ENABLE / DISABLE
EXTEND ENABLE / DISABLE
7. Temp Offset Adjusts the measured water temperature up or down to allow the operator to match the heat pump’s displayed temperature to a remote temperature monitoring device. The offset can be varied from -2 to +2 using the UP and DOWN arrows.
WF HP LP PL SP 1 1 1 00
8. Defrost Screen Allows the user to Enable/Disable Defrost feature.
FAN COMP PMP REV
1
1
1
0
9. AutoSet Screen Allows the user to Enable/Disable AutoSet feature.
10. Extend Screen
TEMP. RECORD
Allows the user to Enable/Disable Extend feature.
HOUR # °F RUN TIMES/COUNTS
Input Screen and Output Screen The Input and Output screens are diagnostic displays which
show the status of the input sensors and output devices. The
OR TO VIEW
number one (1) is displayed when the associated input/output
is on and zero (0) is displayed when the associated input/
PRESS POOL/SPA
output is off.
TO EXIT SETUP
12. Temperature Log and Run Time Counters
** Menu appears only if AutoSet or Extend is enabled in the Service menu.
These screens display a list of compressor, fan and valve run times, and a history of measured water temperatures.
INPUT STATUS
WF = WATER FLOW SWITCH
This information is provided so the user can easily track performance and troubleshoot issues.
HP = HIGH REFRIGERANT PRESSURE SWITCH
LP – LOW REFRIGERANT PRESSURE SWITCH
PL – POOL REMOTE
SP – SPA REMOTE
OUTPUT STATUS
FAN – FAN COMP – COMPRESSOR PMP – FILTER PUMP
The number one (1) is displayed when the associated input/output is ON and zero (0) is displayed
13. Exit Set Up Pressing the POOL/SPA button while this screen is displayed returns the display to the Pool or Spa Run Screen as appropriate.
REV – REVERSING VALVE when input/output is OFF.
ULTRATEMP® Heat Pump Installation and User’s Guide
22
Temperature Scale – C° or F°
The control board can display temperatures in either degrees Fahrenheit or
Celsius. The temperature scale in use can be changed from the Service Menu
tree as described below:
1. Press the UP and DOWN arrows simultaneously. The Language Selection screen
should be displayed.
2. Then press the MENU SELECT button repeatedly until the Temperature Scale
screen is displayed.
3. Press the UP or DOWN arrows to toggle between the Fahrenheit and Celsius
options. The last option shown on the display will become active.
Water Temperature Offset
The control board provides the ability to increase or decrease the displayed
water temperature by 2 degrees.
To change the temperature offset:
1. Press the UP and DOWN arrows simultaneously.
2. Press the MENU SELECT button repeatedly until the Temperature Offset
screen is displayed.
3. Press the UP or DOWN arrows to select the desired offset. The last number
shown on the display will become active.
TEMP OFFSET OFFSET = -2 TO +2
Defrost Cycle
The UltraTemp® Heat Pump may enter a defrost cycle if air temperatures are
around 50°F (10°C). To enter a defrost cycle the Defrost feature must be
enabled in the Service Menus.
Passive Cycle
The passive defrost cycle initiates when the refrigerant sensor detects
refrigerant temperature below the defrost set point. At this time, the heat
pump compressor stops. The heat pump evaporator fan will continue to run, and
will draw air over the evaporator fins for about 15 minutes.
If the refrigerant sensor detects a temperature above the defrost stop
temperature, the compressor will restart. If defrost stop temperature is not
reached within 15 minutes the unit will shut down and display a “Low Ambient
Temp” alarm.
Note: The efficiency of a heat pump decreases as air temperature decreases.
For maximum efficiency, operate the heat pump during the warmest time of day.
Run Time Counters
Details of the Run Time Counter abbreviations are listed below: COMP =
COMPRESSOR FAN = EVAPORATOR FAN REV VLV = REVERSING VALVE (COOLING CYCLE) FLT
PMP = FILTER PUMP (AUTOSET/EXTEND FEATURE) DEFROST = DEFROST FEATURE
RUN TIME = total time of the current cycle LOG TIME = accumulated time of all
cycles since the
last time the unit was powered on CYCLES = number of cycles since the last
time the
unit was powered on WARRANTY HOURS = accumulated time of all cycles
over the lifespan of the unit WARRANTY CYCLES = number of cycles over the
lifespan of the unit
Press the UP and DOWN arrows to scroll through the Timers and Counters. The
last screen provides an option to reset the Run Time, Log Time and Cycles
counters. The Warranty Hours and Warranty Cycle Counter cannot be reset.
Locking the Control Panel
1. Heat pump control panel lock-out To prevent unwanted adjusting or
manipulating of the heat pump settings, the control panel can be locked. Once
locked, if any button is pressed, the display will read:
HEAT PUMP CONTROLS LOCKED
· To activate the control panel lockout, press the MENU SELECT and POOL/SPA
buttons simultaneously.
· To unlock the control panel, press the MENU SELECT and POOL/SPA buttons
simultaneously.
Heat Pump Control Panel
ULTRATEMP® Heat Pump Installation and User’s Guide
ENGLISH
MAINTENANCE
Water Chemistry
Proper chemical balances are necessary for sanitary bathing conditions as well
as ensuring your heat pump’s long life.
Be sure to keep your chemical and mineral concentration levels within the
values indicated in the table below. Failure to maintain proper water
chemistry may cause damage to the UltraTemp® Heat Pump and may void the
warranty.
Optimal Water Chemistry Ranges
Test
Recommended Level
Free Chlorine or
1.0 to 3.0 ppm (3.0 to 5.0 spa)
Bromine
2.0 to 4.0 ppm (3.0 to 5.0 spa)
pH
7.4 to 7.6
Total Alkalinity (TA) Calcium, Lithium, and Sodium Hydrochlorite
80 to 100 ppm
Total Alkalinity (TA) Sodium Dichlor, Trichlor, Chlorine Gas, and Bromine Compounds
100-120 ppm
Calcium Hardness (CH)
200 to 400 ppm
Cyanuric Acid
30 to 50 ppm
Total Dissolved Solids (TDS)
Less than 2000 ppm
Copper
0 ppm
- Concentration levels taken from “Basic Pool and Spa Technology” published by NSPI (National Spa and Pool Institute).
Spring Start Up
If your heat pump has been winterized, perform the following steps when
starting the system in the Spring:
1. Uncover the heat pump and inspect the top and sides for any debris or
structural problems.
2. Connect the water inlet and outlet unions on the sides of the heat pump.
3. Turn on the filter pump to supply water to the heat pump. Open the filter
air bleeder and circulate water through the system long enough to bleed all
the air out of the pool system. Check for leaks in and around the heat pump.
4. Turn on the electrical power to the heat pump at the main breaker panel.
Inspection and Service
Pentair Heat Pumps are designed and constructed to provide long performance
life when installed and operated properly under normal conditions.
Periodic inspections are important to keep your heat pump running safely and
efficiently through the years. Failure to properly maintain your unit can void
the warranty.
Winterizing
Failure to properly winterize could damage equipment and will void the
warranty. Ensure both the inlet and outlet union are completely disconnected
from the heat pump and that plumbing connections are positioned so that all
water can freely drain from the heat pump.
In areas where freezing temperatures occur, you should protect your pump,
filter, and heat pump from the elements. Perform the following steps to
completely drain the heat pump.
1. Turn off the electrical power to the heat pump at the main breaker panel.
2. Shut off the water supply to the heat pump.
3. Disconnect the water inlet and outlet unions located on opposite sides of
the heat pump.
4. Cover only the top of the heat pump to prevent debris from falling into
the unit. Do not wrap the sides of the heat pump with any plastic or other
material that will retain heat or moisture inside the unit.
Winterizing Plumbing Connections
ULTRATEMP® Heat Pump Installation and User’s Guide
24
Owner Inspection
Pentair recommends that you inspect your heat pump on a continual basis and
especially after abnormal weather conditions. The following basic guidelines
are suggested for your inspection:
1. Make sure the front of the unit is accessible for future service.
2. Keep the top and surrounding areas of the heat pump clear of all debris.
3. Keep all plants and shrubs trimmed and away from the heat pump.
4. Keep lawn sprinkler heads from spraying on the heat pump to prevent
corrosion and damage.
5. If the unit is installed under a roof edge, install a gutter or diverter
to prevent excessive water and debris from pouring down into the unit.
6. Do not use this heat pump if any part has been under water. Immediately
call a qualified professional technician to inspect the heat pump and replace
any part of the control system which has been submerged.
The heat pump will produce condensation (water) while in operation. The heat
pump base is designed to allow the condensation to exit through the bottom
drain port when the unit is running. The condensation will increase as the
outdoor air humidity level increases. Check the following at regular intervals
to ensure proper condensate drainage:
1. Visually inspect and clear the bottom drain ports of any debris that could
clog the ports.
2. Keep the top air flow discharge and air flow intake area clear of debris
so the air flow though the heat pump is not restricted. The cooler discharge
air from the top should not accumulate and be drawn into the side air intake
coils.
3. Be sure the condensate run-off is properly directed away from the
equipment pad to keep it from undermining the pad.
4. Be sure the condensate water does not puddle inside the heat pump. To be
sure it is condensate water, check for the absence of chlorine.
During normal operation, the heat pump produces three to five gallons of
condensate per hour. If condensate drainage is above this range during
operation or if water continues to drain from the base when the heat pump is
not in operation for more than an hour, a leak in the internal plumbing may
have occurred. Call a qualified heat pump technician to investigate the
problem.
ULTRATEMP® Heat Pump Installation and User’s Guide
Professional Maintenance and Service
The maximum heat output and efficiency of a heat pump is dependent upon the
quality and performance of the major components used. Equally important are
the environmental conditions (for example, air temperature, humidity, water
temperature, and wind).
To maintain maximum performance and efficiency, keep the air coil clean from
dirt and debris. It is recommended to clean your air coil once a year by
flushing the coil with compressed air or hosing off the coil with a garden
hose.
Care should be taken to not bend the coil fins as this will restrict the
airflow and lower your heat pump performance. Compressed air can also damage
the heat pump coil. DO NOT USE A PRESSURE CLEANER ON THE UNIT.
The heat pump should be maintained at least once a year by qualified personnel
to maintain maximum performance and efficiency. The unit should be powered off
during maintenance.
COLD
AIR OUT
FAN
WARM AIR IN
WATER OUTLET
(hot)
EVAPORATOR COIL
Typical Heating Cycle
WATER INLET (cold)
25
TECHNICAL INFORMATION
ENGLISH
Electrical Supply – Voltage Requirements
Models
Voltage/Phase/Hz Min. Circuit Ampacity (Amp) Recommended Fuse Size Max Fuse
Breaker Size Compressor/Fan Motor/System RLA Compressor/Fan Motor/System LRA
Compressor/Fan Motor/System MCC Capacity (Btu/h) 80A-80RH-80W COP 80A-80RH-
80W Power Input, KW (80A-80RH-80W) *
70 208-230/1/60
33 40 50
90 208-230/1/60
40 50 60
110 208-230/1/60
42 50 70
120 208-230/1/60
42 50 70
120 H/C 208-230/1/60
42 50 70
140 208-230/1/60
43 50 70
140 H/C 208-230/1/60
43 50 70
120C
140C
208-230/3/60 208-230/3/60
34
35
50
50
60
60
25/2/27
31/2/33
32/2/34
32/2/34
32/2/34
32/3/35
32/3/35
25/2/27
25/3/28
134/4/138 178/4/182 148/4/152 185/4/189 185/4/189 185/11/196 185/11/196 164/4/168 164/11/175
39/NA/NA 75,000 5.9 3.8
49/NA/NA 90,000 5.8 4.6
50/NA/NA 110,000
6.1 5.3
50/NA/NA 127,000
5.7 6.5
50/NA/NA 125,000
5.5 6.6
50/NA/NA 145,000
5.8 7.2
50/NA/NA 140,000
5.6 7.3
39/NA/NA 122,000
5.5 6.5
39/NA/NA 140,000
5.7 7.1
Current, Amp (80A-80RH-80W) Capacity (Btu/h) 80A-63RH-80W COP 80A-63RH- 80W Power Input, KW (80A-63RH-80W)
18 70,000
5.7
3.6
21 85,000
5.6
4.5
26 101,000
5.8
5.1
30 120,000
5.5
6.4
31 118,000
5.3
6.5
33 135,000
5.6
7.0
34 132,000
5.4
7.2
19 114,000
5.3
6.3
21 130,000
5.5
7.0
Current, Amp (80A-63RH-80W) * Capacity (Btu/h) 50A-63RH-80W COP 50A-63RH- 80W Power Input, KW (50A-63RH-80W) *
17 50,000
4
3.6
20 60,000
4
4.4
25 70,000
4
5.3
29 80,000
4
6
30 80,000
4
6
32 90,000
4
6.4
33 85,000
4
6.2
19 76,000
4
5.7
21 85,000
4
6.2
Current, Amp (50A-63RH-80W) * Shipping Weight (lbs) **** Shipping Size (L x W x H)
17 250 43″x34″x39″
19 250 43″x34″x39″
24 270 43″x34″x51″
27 270 43″x34″x51″
- 80A-80RH-80W: 80°F (27°C) Air Temp, 80% RH, 80°F (27°C) Water Inlet Temp. ** 80A-63RH-80W: 80°F (27°C) Air Temp, 63% RH, 80°F (27°C) Water Inlet Temp. * 50A-63RH-80W: 50°F (10°C) Air Temp, 63% RH, 80°F (27°C) Water Inlet Temp. ** Add 50 lbs. for Pallet and Packaging. COP = Coefficient of Performance
28 278 43″x34″x51″
29 320 43″x34″x46″
29 320 43″x34″x46″
18 280 43″x34″x51″
21 320 43″x34″x46″
If voltage drops below 208V, this may damage the heat pump and void the warranty. Take proper steps to ensure correct voltage at the heat pump during operation.
Temperature Resistance Chart
*Temperature Resistance Chart
°F
OHMS
ULTRATEMP® Heat Pump Installation and User’s Guide
26
The table below should be used by trained air-conditioning and refrigeration
service people.
The table below should not be used for adjusting the charge in the system.
Use of interpolation or extrapolation of the table data may not be appropriate
unless it is closely matched by the ambient and water flow conditions.
Air: 80F, 80%RH
Water: 80F, 45-50gpm
Model
Discharge Suction Pressure
Pressure (psig)
(psig)
Superheat (F)
HP500
359
134
14
HP700
348
132
14
HP900
355
142
10
HP1200
367
141
8
HP1200R
367
141
8
UltraTemp 70
329
156
19
UltraTemp 90
340
147
20
UltraTemp 110
343
164
11
UltraTemp 120
350
157
9
UltraTemp 120 H/C
378
157
10
UltraTemp 140
352
168
12
UltraTemp 140 H/C
377
170
10
UltraTemp 120C
354
150
12
UltraTemp 140C
365
168
13
Air: 80F, 63%RH
Water: 80F, 45-50gpm
Model
Discharge Suction Pressure
Pressure (psig)
(psig)
Superheat (F)
HP500
352
125
11
HP700
341
123
11
HP900
348
132
8
HP1200
360
131
6
HP1200R
360
131
6
UltraTemp 70
323
149
17
UltraTemp 90
330
138
18
UltraTemp 110
337
153
9
UltraTemp 120
344
146
7
UltraTemp 120 H/C
368
146
8
UltraTemp 140
345
158
10
UltraTemp 140 H/C
369
158
10
UltraTemp 120C
346
146
10
UltraTemp 140C
358
160
11
RH = Relative Humidity
Air: 50F, 63%RH
Water: 80F, 45-50gpm
Model
Discharge Suction Pressure Superheat
Pressure (psig)
(psig)
(F)
HP500
330
83
5
HP700
320
81
4
HP900
325
85
4
HP1200
322
86
3
HP1200R
322
86
3
UltraTemp 70
313
97
7
UltraTemp 90
312
93
4
UltraTemp 110
324
92
4
UltraTemp 120
330
90
3
UltraTemp 120 H/C
336
90
3
UltraTemp 140
325
98
3
UltraTemp 140 H/C
327
100
3
UltraTemp 120C
318
89
4
UltraTemp 140C
320
97
4
Air: 80F, 63%RH
Water: 104F, 45-50gpm
Model
Discharge Suction Pressure Superheat
Pressure (psig)
(psig)
(F)
HP500
457
137
7
HP700
445
142
8
HP900
450
141
5
HP1200
478
135
6
HP1200R
478
135
6
UltraTemp 70
430
164
11
UltraTemp 90
440
152
8
UltraTemp 110
453
159
5
UltraTemp 120
450
152
4
UltraTemp 120 H/C
474
152
4
UltraTemp 140
461
163
8
UltraTemp 140 H/C
465
165
6
UltraTemp 120C
450
150
7
UltraTemp140C
463
165
8
Pressure Drop (psi)
HEAT PUMP PRESSURE DROP
10
UltraTemp 110, 120,
9
140, 120C, 120 H/C,
140H/C, 140C
8
7
UltraTemp 90
6
5
4
UltraTemp 70
3
2
1
0
0
10 20 30 40 50 60 70 80 90 100 110 120
Water Flow (gpm)
ULTRATEMP® Heat Pump Installation and User’s Guide
ENGLISH
TROUBLESHOOTING
RISK OF ELECTRICAL SHOCK OR ELECTROCUTION. Improper installation will create an electrical hazard which could result in death or serious injury to pool users, installers, or others due to electrical shock, and may also cause damage to property. Do NOT attempt any internal adjustments inside the heater.
- Keep your hands and hair clear of the fan blades to avoid injury. 2. If you
are not familiar with your pool filtering system and heater:
a. Do NOT attempt to adjust or service without consulting your dealer, professional pool or air conditioning contractor. b. Read the entire Installation & User’s Guide before attempting to use, service or adjust the heater or pool filtering system.
The water pressure switch should be adjusted to turn the heater off when the pump is off. Setting the switch to close at too low of a flow can damage the appliance. Adjust the switch to turn the heater off, not on. Always turn power to the unit OFF before servicing or repair.
Note: Any service must be done by an authorized service agency person.
Problem or Symptoms
HIGH WATER TEMP Alarm: Water temperature above 108°F (42.2°C).
Possible Cause Bad thermistor or bad control board.
LOW WATER TEMP Alarm: Water temperature below 40°F (4.4°C).
Bad thermistor or bad control board.
LOW WATER FLOW Alarm: The pressure switch sensing water flow is open.
Debris is shorting the connections. Water circulation pump not on. Insufficient water flow.
External bypass open. Bad water pressure switch.
REMOTE POOL SPA Alarm: Pool and Spa remote inputs are simultaneously
energized.
WATER THERM SHORT Alarm: Water temperature sensor circuit is shorted.
WATER THERM OPEN Alarm: Water temperature sensor circuit is open.
SUCTION TH SHORT Alarm: Defrost refrigerant temperature sensor circuit is
shorted.
SUCTION TH OPEN Alarm: Defrost refrigerant temperature sensor circuit is open.
BROWNOUT Alarm: The 24 VAC supply voltage to the control board is low.
CAUTION: High Voltage Checks. Observe extreme caution or call dealer or
factory for advice before attempting to Troubleshoot Electrical Box.
Remote pool, spa, and common spade terminals on the back of the control board
are all energized. Bad thermistor or bad control board.
Bad thermistor, or bad control board.
Bad thermistor or bad control board.
Bad thermistor or bad control board.
Bad transformer
Insufficient supply voltage to the heat pump.
*( ) Refer to 10K Ohm Temperature Resistance Chart on page 25.
Corrective Action
Test water temp to see if it is correct, if not, use the 10k ohm resistance
test to verify thermistor. If bad, replace thermistor.
- If good, replace control board.
Test water temp to see if it is correct, if not, use the 10k ohm - resistance test to verify thermistor. If bad, replace thermistor.
If good, replace control board.
Remove debris or replace PCB.
Verify water circulation pump is on.
Dirty or worn filters or clogged lint traps. Verify filter is clean, backwash if necessary to clean entire filter system or replace filter element if needed. Inspect & clean pump impeller. Adjust Plumbing valves. Repair suction air leaks.
Make sure external water bypass around heat pump is closed.
With water flowing, check resistance of water pressure switch, if open, replace switch.
Modify automation control output so that only either the pool and common or spa and common terminals are energized. - Use the 10k ohm resistance test to verify thermistor. If shows
shorted, replace thermistor. If good, replace control board. - Use the 10k ohm resistance test to verify thermistor. If shows
open, replace thermistor. If good, replace control board.
Use the 10k ohm resistance test to verify thermistor. If shows - shorted, replace thermistor. If good, replace control board.
Use the 10k ohm resistance test to verify thermistor. If shows - an open, replace thermistor. If good, replace control board.
Supply voltage to the transformer should be between 208 and 260 volts. Transformer should output between 24 and 28 volts. If below this range, replace transformer.
Check supply voltage to the heat pump. Supply voltage should be between 208 and 260 volts. Check to see if a phase is out. Should have 120 volts to ground and 240 volts across power legs. A boost transformer may be needed closer to the heat pump to get voltages within proper range.
ULTRATEMP® Heat Pump Installation and User’s Guide
28
Problems or Symptoms HIGH REFRIG Alarm: Refrigerant high pressure switch is
open.
LOW REFRIG Alarm: Refrigerant low pressure switch is open.
Possible Cause
Corrective Action
Water circulation pump inactive.
Verify water pump is on.
Insufficient water flow.
Verify filter and skimmers are clean, backwash if necessary. Minimum flow 30 GPM [113.6 LPM].
External bypass open.
Verify external water bypass around heat pump is closed. Also make sure all other valves are open or in the proper positions to allow proper water flow through heat pump.
Bad refrigerant high pressure switch.
Check resistance of switch, if open, replace switch.
TXV Stuck Closed.
1. Disconnect TXV bulb from suction line (SL), have it in your hand, if
pressures go back to normal, then reinstall the bulb on suction line (it may
have some debris stuck in the port). For adjustable TXVs open adjustable
valve, it may remove the debris and set it back to original position.
2. If (1) does not work, recover the charge, remove bulb from SL, unscrew TXV
head, shake it, if rattles, replace head (PN KT-45-ZGA), if not, replace TXV
and filter dryer and charge appropriately.
Other Possibilities:
Check Water level in pool. This condition may appear if the heat pump has NOT been operated for an extended period. To Clear this condition, cycle the heat pump on and off up to 3 times. If this does not correct problem, call for service.
Other Possibilities. Low or restricted water flow through heater. Dirty or worn filters or clogged lint traps. Clogged filter pump impeller. Improper plumbing valve settings. Suction leak allowing air into the water flow. Low water flow when switched to spa mode. Unit is plumbed backwards. Heat exchanger clogged with debris. Internal bypass valve damaged or clogged with debris.
Clean entire filtering system and or replace filter element. Inspect & clean pump impeller. Adjust all plumbing valves. Repair suction air leaks, grease pump lid O-ring. Replace filter. Wrong filter pump pipe size. Automatic pool vacuum causing restriction. Call your dealer or factory for advice if above does not solve the problem.
Unit overcharged.
Reclaim charge. Recharge with appropriate nameplate charge.
Compressor Thermal Protector tripped open.
Check Thermal Protector located on top of the compressor. The Thermal Protector will trip if the compressor reaches a temperature greater than 240°F (115.6°C). It will reset when the temperature drops below 170°F (76.7°C). If the corrective actions above do not resolve the HIGH REFRIG Alarm, check the resistance of the Thermal Protector while the unit is powered off, if the circuit is open, replace the Thermal Protector.
*This feature is only available on heat pumps equipped with LG compressors starting 11/1/2020, except the UT70 model, which uses an internal Thermal Protection device.
Low refrigerant in system.
Find source of refrigerant leak and fix. Pull vacuum and recharge.
Air and water temperatures too cold to operate the heat pump.
Wait until temperatures warm up and see if unit operates.
Bad refrigerant low pressure switch.
Check resistance of switch with a full charge, if open, replace switch.
Faulty fan.
Check the capacitor and fan motor. Replace either one if it is faulty. Check the fan blade and make sure it is not slipping or broken. If so, replace the fan.
TXV Stuck Closed.
1. Disconnect TXV bulb from suction line (SL), have it in your hand, if
pressures go back to normal, then reinstall the bulb on suction line (it may
have some debris stuck in the port). For adjustable TXVs open adjustable
valve, it may remove the debris and set it back to original position.
2. If (1) does not work, recover the charge, remove bulb from SL, unscrew TXV
head, shake it, if rattles, replace head (PN KT-45-ZGA), if not, replace TXV
and filter dryer and charge appropriately.
Insufficient airflow through air coil
Remove surrounding debris or shrubs or heat pump maintenance by qualified personnel.
ULTRATEMP® Heat Pump Installation and User’s Guide
ENGLISH
29
Problem or Symptoms LOW AMBIENT TEMP Alarm: Refrigerant temperature sensor
indicates air temperature is too low for heat pump operation. FIVE ALARMS:
Indicates 5 faults have occurred in 1 hour. This fault will automatically
reset in one hour or can be manually reset by pressing the ON/OFF button.
Unable to turn Heat Pump ON. Display is Blank. Unit will NOT start.
Unit power is ON, green light ON, and Set Temperature is above Actual. Unit
will NOT start to heat or cool. No Alarms.
Unit power is ON, green light ON, and Set Temperature is above Actual. Unit
will NOT start to heat. No Alarms.
Unit power is ON, green light ON, and Set Temperature is above Actual. Unit
cycles on and off, i.e. Compressor cuts on briefly and then off after Five
minute delay before set point is reached.
Unit is forming ICE or Frost on the outer air coil, usually at the bottom.
Unit power is ON, and Set Temperature is above Actual. Fan is NOT Turning. No
Alarms. Fan is turning, no cool air discharge out of top of heater. Unit ON,
and Set Temperature is above Actual, but Unit is not heating. No Alarms.
Possible Cause Defrost cycle did not complete within allotted time Bad
thermistor.
5 alarms of any kind within one hour.
Control failure. No power supply to heater. Tripped breaker or blown fuse.
Faulty Transformer. Incorrect Wiring. Remote feature enabled, but no
controlling device hook-up. Control failure. Heat pump not turned on.
Heat Pump pool/spa selection mode incorrect. The thermostat is malfunctioning.
Control Board Failure.
Faulty Compressor. Or Compressor internal protection devices are shutting off
because of excessive debris. Faulty Compressor contactor. Incorrect wiring.
Control Board Failure. Internal bypass valve damaged or clogged with debris.
Heat exchanger clogged with debris. Suction leak allowing air into the water
flow. Unit is plumbed backwards.
Discharge air flow is restricted. Discharge air is accumulating and being
drawn back through the outer air coil. The fan is obstructed, low air flow.
Sprinklers spraying on the outer air coil during cooler temperatures. Outer
air coil clogged with debris. Plants too close to heater, blocking discharge
air flow. Low refrigerant pressure caused by a Refrigerant leak. Possible
malfunctioning of the internal low refrigerant pressure switch. Check Alarm
Status on Control Board for LOW REFRIG Alarm. Faulty Fan Relay. Faulty
Capacitor. Faulty Fan Motor. Control Board Failure. Incorrect wiring.
Heat Pump is in the five minute safety delay and Compressor has not started.
Faulty Compressor. Faulty Capacitor. Compressor contactor is stuck open.
Control Board failure. Incorrect wiring.
Corrective Action
Wait until ice melts from evaporator coil and/or air temperatures rise.
View reported suction temperature on control board. Use 10k ohm resistance
test to verify thermistor.
Press the ON/OFF button to clear the alarm. Check Heat Pump over the next few
minutes/hours to see if alarm appears again. This alarm most likely caused the
five alarms in one hour.
Reset breaker. Replace fuse. Call dealer or factory for advice before
attempting to replace parts. Replace Transformer. Check wiring.
Check to see if the Remote feature on the Control Board is enable. Disable if
needed. See page 18 for more information on disabling Remote function. Call
dealer or factory for advice before attempting to replace parts. Replace
Control Board.
Check to see if heat pump is in correct active pool/spa mode by pressing the
pool/spa button. If active mode is spa, but trying to heat/cool pool press
pool/spa button again to change the active mode to pool. If active mode is
Pool, but want spa heat change active mode to spa. Call dealer or factory for
advice before attempting to replace parts. Replace thermostat. Replace Control
Board.
Clean entire filtering system and or replace filter element. Inspect & clean
pump impeller. Adjust all plumbing valves. Repair suction air leaks, grease
pump lid O-ring. Replace filter. Wrong filter pump pipe size. Automatic pool
vacuum causing restriction. Call your dealer or factory for advice if
corrective action does not solve the problem. Possible Compressor’s internal
relief valve or overload protection device is faulty. Call dealer or factory
for advice before attempting to replace parts. Replace Compressor.
The outside air temperature too low and Defrost feature is NOT enable.
Malfunctioning Defrost Thermistor. Make sure heater is installed with the
required placement clearances for air flow and roof clearance. Do NOT install
indoors. Make sure that your sprinklers do NOT spray on the heater in any way
what so ever. If ice forms on the outer coil, shut the heater off and allow
ice to thaw. You may use water at low pressure to thaw ice build up on the
outer coil, shut the heater off when doing so. Call your dealer or factory for
advice corrective action does not solve the problem.
Call dealer for advice before attempting to replace parts. Replace Fan relay.
Replace Capacitor, Replace Fan motor. Replace Control Board.
Call dealer or factory for advice before attempting to replace parts. Replace
Capacitor. Replace Control board. Replace Contactor. Replace Compressor.
ULTRATEMP® Heat Pump Installation and User’s Guide
30
Problem or Symptoms
Spa will not heat to maximum temperature of 104°F (40°C). Thermostat is turned
all the way up.
OR Spa is heating very slowly.
Pool is heating very slowly. Pool is not getting up to temperature.
Higher than Normal Head Pressure, lower than normal suction pressure with high
superheat and very cold or frosty distributor tubes, may have no Alarm.
Lower than Normal Head Pressure, higher than normal suction pressure with cold
suction line and compressor and no superheat, may have no Alarm. Unusually
higher than normal current. Low current with high superheat. Unit runs, but
breaker trips continuously.
Possible Cause
Low or restricted water flow through heater. Dirty or worn filters or clogged
lint traps. Clogged filter pump impeller. Improper plumbing valve settings.
Suction leak allowing air into the water flow. Low water flow when switched to
spa mode or the control is not in spa mode. Unit is plumbed backwards. Heat
exchanger clogged with debris. Internal bypass valve damaged or clogged with
debris. Your spa thermometer is not reading the correct temperature. Air
blower is running. Venturi air inlets are open. It is very cold outside. Spa
pump is not running. “Low or restricted water flow through heater. Dirty or
worn filters or clogged lint traps. Clogged filter pump impeller. Improper
plumbing valve settings. Suction leak allowing air into the water flow. It is
cold outside. Pool pump timer is not set for a long enough running period.
Pool is not covered. High wind speed over pool. Shaded pool area.” TXV stuck
closed.
TXV stuck open.
TXV stuck closed/partially closed, insufficient water flow, system
overcharged. Unit undercharged.
Electrical issue.
Corrective Action
Clean entire filtering system and or replace filter element. Inspect & clean
pump impeller. Adjust all plumbing valves. Repair suction air leaks, grease
pump lid O-ring. Shut off air blower and or Venturi inlets that allow air
turbulence in the spa. Use a cover while heating the spa. Outside air
temperature too cold. Set spa pump timer for longer time. Call your dealer for
advice. Call the factory for advice.
Clean entire filtering system and or replace filter element. Inspect & clean
pump impeller. Adjust all plumbing valves. Repair suction air leaks, grease
pump lid O-ring. Use a pool cover. Place a wind break around pool. Set pool
pump timer longer. Call your dealer for advice. Call the factory for advice.
1. Disconnect TXV bulb from suction line (SL), have it in your hand, if
pressures go back to normal, then reinstall the bulb on suction line (it may
have some debris stuck in the port). For adjustable TXVs open adjustable
valve, it may remove the debris and set it back to original position.
2. If (1) does not work, recover the charge, remove bulb from SL, unscrew TXV
head, shake it, if rattles, replace head (PN KT-45-ZGA), if not, replace TXV
and filter dryer and charge appropriately.
1. Check to see if TXV bulb is firmly attached to suction line, if loose,
attach firmly by tightening the clamp over the bulb and suction line.
2. If (1) above does not work, reclaim charge and replace TXV and filter
dryer with nameplate charge.
See Possible Cause column for: TXV stuck closed, Insufficient water flow, and
Unit overcharged. Find source of refrigerant leak and fix. Pull vacuum and
charge. Contact certified electrician.
Problems and Corrective Action (3 Phase Units Only)
Problem or Symptoms
Possible Cause
Unable to turn Heat Pump ON. Display is Incorrect Wiring. Blank. Unit will NOT start.
Faulty Phase Monitor.
Loose wire on Phase Monitor, either from the supply input power or the output side.
Compressor making a loud or unusual noise or sounds during operation. Fan is turning, no cool air discharge out of top of heater. Unit ON, and Set Temperature is above Actual, but Unit is not heating.
Compressor running Backwards. This usually happens if the compressor wire harness is disconnected for possible repair or replacement.
Corrective Action
Check the Light on Phase Monitor inside the electrical box. If red, switch two
of the Input wires. Any two of the three can be switched.
Call dealer or factory for advice before attempting to replace parts. Replace
Phase Monitor.
Check the Light on Phase Monitor inside the electrical box. If the Light is
Red, fix the supply power loose end. If the Light is green, fix the output
loose wire.
Switch any two of the three wires on the compressor side of the contactor.
ULTRATEMP® Heat Pump Installation and User’s Guide
ENGLISH
31 [ BLANK PAGE ] ULTRATEMP® Heat Pump Installation and User’s Guide
32
REPLACEMENT PARTS
Illustrated Parts View
20 19
18 21
17
22
16
23
DETAIL B Single Phase Models
19 20
18
45 17
22
21
23
DETAIL B Three Phase Models
3
31 28
26
25
32
SEE DETAIL
“B”
B
15
14
44 37 42 41
4 25
5
27
9
8
DETAIL C
ULTRATEMP® Heat Pump Installation and User’s Guide
12
SEE DETAIL “C”
46
C 7 43 6 11 33 13 1 2 35 36 34
38
24 25
ENGLISH
Parts List
ITEM 1 2 3 4 5
6
7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23
24
25
26
27
28
PART NO. 473665 470284 473285 470281 473732 476233 476230z
476229z 474011z
476228z 476227z 473295
476232z
473745 98219800
473121 473139 470441 071406
472734
473603 473150 473155 473422 473315 473731z 473154 473778 475112 474021 473742
474194 473412 474265 470159 470198 475263
475264 473755 474196 474203 474267 473773 474193 475273 475274
DESCRIPTION
Probe Thermistor Defrost Sensor
Nut, J-Clip
Nut, 1/4 – 20 S/S Acorn
Nut, U-Clip
Wire Harness, Emerson Compressor (3PH – 60Hz) Wire Harness, LG Compressor
(1PH-60Hz)
Compressor Kit, Scroll ARA083 (Models 120Q, 120H/C, 140, 140H/C) Compressor
Kit, Scroll ARA072 (Model 110) Compressor Kit, Scroll ZP83 (3PH Models 120C,
140C) Compressor Kit, Scroll ARA061 (Model 90) Compressor Kit, Scroll ABG049
(Model 70)
Fender Washer
Compression Isolation Kit, Grommet and Spacer (1 Set)
Bolt 5/16 – 18 x 1.75″ S/S
Bolt 5/16 – 18 x 1″ S/S
Drier (All Models except 120H/C, 140H/C) Drier (Models 120H/C, 140H/C)
Fan Guard Fastener Kit
Nut, 1/4 – 20 Hex S/S
Bezel, Control Board w/ Label
AutoSet Control Board, High
Pump Contactor, AutoSet
Fan Relay
Transformer
Wire Harness Terminal Block – Fan, Compressor
Wire Harness Terminal Block – Sensors
Capacitor (All Models except 120C, 140C) Capacitor (3PH Models 120C, 140C)
Contactor, Heat Pump
Wire Harness, Main (All Single Phase Models) Wire Harness, Main (3PH Models
120C, 140C)
Panel, Front Right, 36″ Almond Panel, Front Right, 36″ Black Panel, Front
Right, 24″ Almond (Models 70, 90) Panel, Front Right, 24″ Black (Models 70,
90)
Screw #10 x 0.75″ Pan Head Phillips, Almond Screw #10 x 0.75″ Pan Head
Phillips, Black
Screw #10 x 0.75″ Pan Head Square Drive, Almond Screw #10 x 0.75″ Pan Head
Square Drive, Black
Panel, Front Left w/ Decal, 36″ Almond Panel, Front Left w/ Decal, 36″ Black
Panel, Front Left w/ Decal, 24″ Almond Panel, Front Left w/ Decal, 24″ Black
Panel, Top, Almond Panel, Top, Black Panel, Top, Almond (Model 120Q) Panel,
Top, Black (Model 120Q)
33
ITEM 29 30
31
32
33 34 35 36
37
38 39 40 41 42
43
44 45 46 –
PART NO. 473786 470439 473785 474323z
473783 474322 475271 470137 471566 473606 473605 475193z
475219z 474270z 475176z R172305 473381 473656 473744 473787
473999 474242 474327
475194 475195 474089 475230
473135
473432 474237 474321 473054z 475232 472409 355330 476254 473603z
DESCRIPTION
Guard, Fan
Nut #10-32 S/S Acorn
Fan Motor w/ Acorn Nut Kit Fan Motor w/ Acorn Nut Kit (Models 140, 140C,
140H/C)
Fan Blade (60Hz) Fan Blade (Models 140, 140C, 140H/C) Fan Blade (Model 120Q)
Tie Down Bracket
Probe Thermistor – Water Temperature
Water Pressure Switch Boot
Water Pressure Switch
Titanium Heat Exchanger, 4.5 Wrap (All Models Except 70) Titanium Heat
Exchanger, 3.5 Wrap (Model 70)
Heat Pump Coil Repair Kit
Manifold Bypass Kit
Water Bypass Check Valve
Union, PVC 2″
Switch, Low Pressure
Switch, High Pressure
Thermostatic Expansion Valve (Models 110, 120Q, 120C) Thermostatic Expansion
Valve (Model 120H/C) Thermostatic Expansion Valve (Models 70, 90) Thermostatic
Expansion Valve (Models 140, 140C, 140H/C)
Heat Exchanger Strap, Right Side Heat Exchanger, Left Side
Phase Monitor
Compressor Blanket
Reversing Valve Assembly (Models 120H/C, 140H/C)
Reversing Solenoid (Models 120H/C, 140H/C)
Retention Clip, Compressor Power Cord
3″ Receiver (Models 140, 140C, 140H/C)
Coil Guard
Male Hose Barb 5/8″ x 1/2″ NPT
Refrigerant Valve Core
O-ring, Union
LG Thermal Protector
AutoSet Accessory Kit
(-) Not Shown
ULTRATEMP® Heat Pump Installation and User’s Guide
SAVE THESE INSTRUCTIONS
1620 HAWKINS AVE., SANFORD, NC 27330 ·
919-566-8000 10951 WEST LOS ANGELES
AVE., MOORPARK, CA 93021 · 805-553-5000
All indicated Pentair trademarks and logos are property of Pentair. Third
party registered and unregistered trademarks and logos are the property of
their respective owners. © 2023 Pentair. All rights reserved. WWW.PENTAIR.COM
474099
P/N 474099 REV. AA 5/4/23
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